7cb5c7b3de9734e1253b7a25b859bc6b4aa9c267
[motion2.git] / server / services / ami / preview / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x692d=['trim','dialCutDigit','substring','getCallerId','callerid','dialOriginateCallerIdName','dialRandomLastDigitCallerIdNumber','dialOriginateCallerIdNumber','getCallerIdRandom','extractCalleridName','originatecalleridnum','extractCalleridNumber','addVariables','assign','merge','toLowerVariables','starttime','variablesAction','Action','[originated][increment]','OriginateError','[originateFailure][logOriginateFailure]','syncNewExten','actionid','logLookAgent','clone','isFailure','response','rejected','[callProgressDetectingAgent][logAnswer]','syncHangup','[syncHangup][talking]','callProgressDetectingCustomer','[syncHangup][talking][cause]','cause','channelstate','transfer','[syncHangup][talking][transfer]','syncDialEnd','destlinkedid','destuniqueid','addVariable','variables','filterKey','keys','variable','error','inspect','transfertargetlinkedid','transfererlinkedid','exports','util','lodash','uuid','moment','ioredis','../../../config/environment','preview','../../../config/logger','../ami','../rpc/cmHopperAdditionalPhone','./action','redis','defaults','localhost','socket.io-emitter','prototype','enqueue','tail','finally','sequence','campaignsPreview','voiceQueues','trunks','actions','agents','clockClearZombieChannels','originateresponse','syncOriginateResponse','bind','hangup','hanguprequest','syncHangupRequest','dialend','newexten','syncVarSet','blindtransfer','syncBlindTransfer','emit','info','[DEBUG]\x20Emit\x20voice_queue_channel:remove\x20event','stringify','voice:queue:%s','name','voice_queue_channel:remove','voice_queue_presence:remove','sendMessageOneNotActive','originated','pTalking','available','paused','message','CAMPAIGN_STATUS','logger','[CampaignPreview]\x20Campaign\x20Queue:\x20','\x20is\x20not\x20active','\x20is\x20deactivated','hasOwnProperty','booked','type','outbound','clearZombieChannels','dialMethod','dialActive','recallMe','clearZombieChannel','isNil','Queue','queue','pick','UserId','ListId','status','channel','catch','No\x20such\x20channel','updateOriginated','[clearZombieChannel]','decrementTalkink','loggerError','[Dialer][checkChannel][pTalking][Preview]','[Dialer][checkChannel][Preview]','[action]','size','getContactRecallMe','agentReadyId','length','getDiff','scheduledat','Agent','run','then','logger2','[RecallMe]','format','YYYY-MM-DD\x20HH:mm:ss','logCustomer','RecallInQueue','dialRecallInQueue','rescheduleContactInQueue','createCustomerHistory','[HistoryDialRecallInQueue][historyCatch]','[HistoryRecallClose]','createCustomerFinal','setMessage','loggedIn','NO_AGENTS_LOGGED','INACTIVE','isTrunkReachable','Trunk','TrunkBackup','UNREACHABLE_TRUNK','ACTIVE','countnosuchnumberretry','countglobal','custom:agentnosuchnumber','buildObj','nosuchnumber','verifyAdditionalPhones','additional','dialNoSuchNumberRetryFrequency','callAdditionalPhoneAfterMin','totalGlobal','dialGlobalMaxRetry','cloneAction','Global','[callProgressDetectingCustomer][logNoSuchGlobal]','dialNoSuchNumberMaxRetry','rescheduleContact','scheduledAt','unlockAgent','activeContact','linkedid','actioncountonusuch','incrementPreviewCounters','swapAdditionalPhones','ANSWER','responsetime','answertime','dialAnswer','[syncHangup][talking][increment]','uniqueid','pTalking:\x20','custom:agentconnect','connect','acw','custom:agentConnectPreview','buildAcw','custom:agentcomplete','complete','outboundAnswerCallsDay','total','[16]','Answer','[callProgressDetectingCustomer][logAnswer]','[callProgressDetectingCustomer][logAnswerGlobal]','crateCustomerReportQueue','sumDuration','sumBillable','[syncHangup][talking][decrement]','\x20Queue','outboundBusyCallsDay','countbusyretry','Busy','dialBusyRetryFrequency','[callProgressDetectingCustomer][logBusyGlobal]','dialBusyMaxRetry','[callProgressDetectingCustomer][logBusy]','idContact','NOANSWER','outboundNoAnswerCallsDay','countnoanswerretry','NoAnswer','buildNoAnswerEventPayload','custom:agentnoanswer','[callProgressDetectingCustomer][logNoAnswer]','[callProgressDetectingCustomer][logNoAnswerGlobal]','dialNoAnswerMaxRetry','CONGESTION','outboundCongestionCallsDay','countcongestionretry','Congestion','dialCongestionRetryFrequency','custom:agentcongestion','congestion','[callProgressDetectingCustomer][logCongestionGlobal]','dialCongestionMaxRetry','outboundRejectCallsDay','dialAgentRejectRetryFrequency','custom:agentreject','agentreject','[syncHangupRequest][logAgentReject]','AgentReject','[callProgressDetectingCustomer][logAgentReject]','countagentrejectretry','dialAgentRejectMaxRetry','outboundAbandonedCallsDay','countabandonedretry','[callProgressDetectingCustomer][logAbandoned]','countabandonedetry','dialAbandonedMaxRety','dialAbandonedRetryFrequency','dialstatus','amd','[callProgressDetectingCustomer][hangupInAMD]','cause-txt','custom:amd','[callProgressDetectingCustomer][machine]','[default]','[Dialer][decrementTalkink][no\x20Hangup][Preview]','outboundUnknownCallsDay','[callProgressDetectingCustomer][logUnknown]','[callProgressDetectingCustomer][logUnknownGlobal]','[callProgressDetectingCustomer]','[originated][decrement][callProgressDetectingCustomer]','queueSummaryCountersUpdated','callProgressDetectingAgent','isUndefined','object','reason','logAgent','NoSuchNumber','[callProgressDetectingAgent][logNoSuch]','createAgentHistory','[callProgressDetectingAgent][logNoAnswer]','[callProgressDetectingAgent][logCongestion]','[callProgressDetectingAgent]','originated:\x20','[verifyAdditionalPhone]\x20','[swapAdditionalPhone]\x20','checkInBlack','Contact','lookAgent','isEmpty','execCall','[Preview][execCall][success]','\x20IdHopper:\x20','custom:agentcalled','called','[Preview][execCall][failure]','outboundBlacklistCallsDay','logBlacklist','createHistory','[Blacklist][error]','active','SIP/%s','unmonitored','execRun','unlock','unlockContact','disableContact','getContactPreview','recallme','validateContact','VoiceQueueId','phone','[Preview][checkIsBlackList]','[Preview][getContactPreview]','Call\x20unsuccessful','[Preview][validateContact][Empty\x20Contact]','Empty\x20Contact','Empty\x20Campaign','[Preview][validateContact][Trunk\x20not\x20working\x20correctly]','campaign\x20Name:\x20','\x20Trunk\x20Backup\x20is\x20not\x20active','Trunk\x20not\x20working\x20correctly','isActive','[Preview][validateContact][Campaign\x20Active]','\x20Not\x20Active','Is\x20Valid','SIP/%s/%s%s','dialPrefix'];(function(_0x737650,_0x3de47e){var _0x3e4091=function(_0xe27699){while(--_0xe27699){_0x737650['push'](_0x737650['shift']());}};_0x3e4091(++_0x3de47e);}(_0x692d,0x175));var _0xd692=function(_0x40af8c,_0x54b629){_0x40af8c=_0x40af8c-0x0;var _0x4c8cd7=_0x692d[_0x40af8c];return _0x4c8cd7;};'use strict';var util=require(_0xd692('0x0'));var _=require(_0xd692('0x1'));var uuid=require(_0xd692('0x2'));var moment=require(_0xd692('0x3'));var Redis=require(_0xd692('0x4'));var config=require(_0xd692('0x5'));var logger=require('../../../config/logger')(_0xd692('0x6'));var loggerAction=require(_0xd692('0x7'))('actionPreview');var ami=require(_0xd692('0x8'));var rpcDb=require('./rpcDb');var cmHopperAdditionalPhone=require(_0xd692('0x9'));var Action=require(_0xd692('0xa'));var ut=require('./util/util');var utils=require('../dialer/utils');config[_0xd692('0xb')]=_[_0xd692('0xc')](config[_0xd692('0xb')],{'host':_0xd692('0xd'),'port':0x18eb});var io=require(_0xd692('0xe'))(new Redis(config[_0xd692('0xb')]));var Sequence=function(){};Sequence[_0xd692('0xf')][_0xd692('0x10')]=function(_0x2db0ca){this[_0xd692('0x11')]=this[_0xd692('0x11')]?this[_0xd692('0x11')][_0xd692('0x12')](_0x2db0ca):_0x2db0ca();};function Preview(_0xc0322d){this[_0xd692('0x13')]=new Sequence();this[_0xd692('0x14')]=_0xc0322d[_0xd692('0x15')];this['trunks']=_0xc0322d[_0xd692('0x16')];this[_0xd692('0x17')]={};this['agents']=_0xc0322d[_0xd692('0x18')];this[_0xd692('0x19')]=0x0;ami['on'](_0xd692('0x1a'),this[_0xd692('0x1b')][_0xd692('0x1c')](this));ami['on'](_0xd692('0x1d'),this['syncHangup'][_0xd692('0x1c')](this));ami['on'](_0xd692('0x1e'),this[_0xd692('0x1f')][_0xd692('0x1c')](this));ami['on'](_0xd692('0x20'),this['syncDialEnd'][_0xd692('0x1c')](this));ami['on'](_0xd692('0x21'),this['syncNewExten'][_0xd692('0x1c')](this));ami['on']('varset',this[_0xd692('0x22')][_0xd692('0x1c')](this));ami['on']('attendedtransfer',this['syncAttendedTransfer'][_0xd692('0x1c')](this));ami['on'](_0xd692('0x23'),this[_0xd692('0x24')][_0xd692('0x1c')](this));this['loopCampaigns'](this['campaignsPreview']);}function emit(_0x3d67d0,_0x228c50,_0x3931b5){io['to'](_0x3d67d0)[_0xd692('0x25')](_0x228c50,_0x3931b5);}function emitVoiceQueueChannelRemove(_0x5b20c9){logger[_0xd692('0x26')](_0xd692('0x27'),JSON[_0xd692('0x28')](_0x5b20c9));emit(util['format'](_0xd692('0x29'),_0x5b20c9[_0xd692('0x2a')]),_0xd692('0x2b'),_0x5b20c9);io[_0xd692('0x25')](_0xd692('0x2c'),_0x5b20c9);}function notSendMessagesQueue(_0x489cc8){if(_0x489cc8[_0xd692('0x2d')]){if(_0x489cc8[_0xd692('0x2e')]===0x0&&_0x489cc8[_0xd692('0x2f')]===0x0){_0x489cc8['sendMessageOneNotActive']=![];_0x489cc8[_0xd692('0x30')]=0x0;_0x489cc8[_0xd692('0x31')]=0x0;_0x489cc8[_0xd692('0x32')]=utils[_0xd692('0x33')]['INACTIVE'];ut[_0xd692('0x34')](_0xd692('0x35'),_0x489cc8[_0xd692('0x2a')]+_0xd692('0x36'));}else{_0x489cc8[_0xd692('0x32')]=utils[_0xd692('0x33')]['DEACTIVATED'];ut[_0xd692('0x34')](_0xd692('0x35'),_0x489cc8['name']+_0xd692('0x37'));}}}Preview[_0xd692('0xf')]['loopCampaigns']=function(){var _0x248bfd=this;setInterval(function(){_0x248bfd['syncCampaigns']();},0x7cf);};Preview[_0xd692('0xf')]['syncCampaigns']=function(){var _0x30e441=this[_0xd692('0x14')];this['clockClearZombieChannels']+=0x1;for(var _0x592a92 in _0x30e441){if(_0x30e441[_0xd692('0x38')](_0x592a92)&&(_0x30e441[_0x592a92]['dialMethod']===_0xd692('0x6')||_0x30e441[_0x592a92]['dialMethod']===_0xd692('0x39'))&&_0x30e441[_0x592a92][_0xd692('0x3a')]===_0xd692('0x3b')){if(this[_0xd692('0x19')]>0x7){this[_0xd692('0x19')]=0x0;this[_0xd692('0x3c')]();}}if(_0x30e441[_0xd692('0x38')](_0x592a92)&&_0x30e441[_0x592a92][_0xd692('0x3d')]==='preview'&&_0x30e441[_0x592a92][_0xd692('0x3a')]==='outbound'){if(_0x30e441[_0x592a92][_0xd692('0x3e')]){this['setMessage'](_0x30e441[_0x592a92]);if(_0x30e441[_0x592a92]['dialPreviewAutoRecallMe'])this[_0xd692('0x3f')](_0x30e441[_0x592a92]);}else{notSendMessagesQueue(_0x30e441[_0x592a92]);}}}};Preview['prototype'][_0xd692('0x40')]=function(_0x3bcc33){var _0x4ff0a5=this;this['sequence']['enqueue'](function(){if(!_[_0xd692('0x41')](_0x4ff0a5[_0xd692('0x17')][_0x3bcc33])){loggerAction[_0xd692('0x26')]('[clearZombieChannels][talking]',_0x3bcc33,_0xd692('0x42'),_0x4ff0a5[_0xd692('0x17')][_0x3bcc33][_0xd692('0x43')],'originated:\x20',JSON[_0xd692('0x28')](_0x4ff0a5[_0xd692('0x14')][_0x4ff0a5['actions'][_0x3bcc33][_0xd692('0x43')]][_0xd692('0x2e')]),'pTalking:\x20',JSON['stringify'](_0x4ff0a5[_0xd692('0x14')][_0x4ff0a5[_0xd692('0x17')][_0x3bcc33][_0xd692('0x43')]][_0xd692('0x2f')]),JSON['stringify'](_0x4ff0a5['actions'][_0x3bcc33]['dialAnswer']),JSON[_0xd692('0x28')](_[_0xd692('0x44')](_0x4ff0a5[_0xd692('0x17')][_0x3bcc33],['contactId',_0xd692('0x45'),'VoiceQueueId',_0xd692('0x46')])));return ami['Action']({'action':_0xd692('0x47'),'channel':_0x4ff0a5['actions'][_0x3bcc33][_0xd692('0x48')]})[_0xd692('0x49')](function(_0x910edc){if(_0x910edc[_0xd692('0x32')]===_0xd692('0x4a')){setTimeout(function(){if(_0x4ff0a5[_0xd692('0x17')][_0x3bcc33]){ut[_0xd692('0x4b')](_0x4ff0a5['campaignsPreview'][_0x4ff0a5['actions'][_0x3bcc33][_0xd692('0x43')]],_0xd692('0x4c'));if(_0x4ff0a5[_0xd692('0x17')][_0x3bcc33]['dialAnswer']===!![]){ut[_0xd692('0x4d')](_0x4ff0a5[_0xd692('0x14')][_0x4ff0a5['actions'][_0x3bcc33][_0xd692('0x43')]],_0xd692('0x4c'));ut[_0xd692('0x4e')](_0xd692('0x4f')+_0x3bcc33,_0x4ff0a5[_0xd692('0x17')][_0x3bcc33][_0xd692('0x43')]);}ut['loggerError'](_0xd692('0x50')+_0x3bcc33,_0x4ff0a5['actions'][_0x3bcc33][_0xd692('0x43')]);delete _0x4ff0a5['actions'][_0x3bcc33];}},0x2328);}});}});};Preview[_0xd692('0xf')]['clearZombieChannels']=function(){var _0x39d2f5=this;loggerAction['info'](_0xd692('0x51'),_[_0xd692('0x52')](this[_0xd692('0x17')]));for(var _0xc70f56 in this[_0xd692('0x17')]){if(_0x39d2f5['actions'][_0xd692('0x38')](_0xc70f56)){_0x39d2f5[_0xd692('0x40')](_0xc70f56);}}};Preview[_0xd692('0xf')][_0xd692('0x3f')]=function(_0x3f8c13){var _0x4a5001=this;rpcDb[_0xd692('0x53')](_0x3f8c13['id'],ut[_0xd692('0x54')](this[_0xd692('0x18')]))['then'](function(_0x91a05){if(!_['isNil'](_0x91a05)){for(var _0x13b66f=0x0;_0x13b66f<_0x91a05[_0xd692('0x55')];_0x13b66f+=0x1){if(ut[_0xd692('0x56')](_0x91a05[_0x13b66f][_0xd692('0x57')])<_0x3f8c13['dialRecallMeTimeout']*0x3c){if(_0x91a05[_0x13b66f][_0xd692('0x58')]&&!_0x91a05[_0x13b66f][_0xd692('0x58')]['voicePause']){_0x4a5001[_0xd692('0x59')](_0x91a05[_0x13b66f]['id'])[_0xd692('0x5a')](ut[_0xd692('0x5b')]('[RecallMe]'))[_0xd692('0x49')](ut[_0xd692('0x5b')](_0xd692('0x5c')));}else{rpcDb['disableContact'](_0x91a05[_0x13b66f]['id']);}}else{var _0x23e1d4=new Action(_0x91a05[_0x13b66f],_0x3f8c13);_0x23e1d4['starttime']=moment()[_0xd692('0x5d')](_0xd692('0x5e'));_0x3f8c13['outboundReCallsDay']+=0x1;ut[_0xd692('0x5f')](_0x23e1d4,0x17,_0xd692('0x60'));if(_0x3f8c13[_0xd692('0x61')]){rpcDb[_0xd692('0x62')](ut['createBody'](_0x91a05[_0x13b66f]));rpcDb[_0xd692('0x63')](_0x23e1d4,_0xd692('0x64'));}else{ut[_0xd692('0x5f')](_0x23e1d4,0x16,'RecallFailedTimeout');rpcDb[_0xd692('0x63')](_0x23e1d4,_0xd692('0x65'));rpcDb[_0xd692('0x66')](_0x23e1d4,_0xd692('0x65'));}}}}})[_0xd692('0x49')](ut[_0xd692('0x5b')]('[getContactRecallMe]'));};Preview[_0xd692('0xf')][_0xd692('0x67')]=function(_0x1513ce){_0x1513ce[_0xd692('0x2d')]=!![];if(ut['IsNotLoggedIn'](_0x1513ce[_0xd692('0x68')])){_0x1513ce[_0xd692('0x32')]=utils['CAMPAIGN_STATUS'][_0xd692('0x69')];}else if(!ut['isActive'](_0x1513ce[_0xd692('0x3e')])){_0x1513ce['message']=utils[_0xd692('0x33')][_0xd692('0x6a')];}else if(!this[_0xd692('0x6b')](_0x1513ce[_0xd692('0x6c')])){if(!this['isTrunkReachable'](_0x1513ce[_0xd692('0x6d')])){_0x1513ce[_0xd692('0x32')]=utils[_0xd692('0x33')][_0xd692('0x6e')];}else{_0x1513ce[_0xd692('0x32')]=utils[_0xd692('0x33')][_0xd692('0x6f')];}}else{_0x1513ce[_0xd692('0x32')]=utils[_0xd692('0x33')][_0xd692('0x6f')];}};Preview['prototype']['callProgressDetectingCustomer']=function(_0x7355f7,_0x5946a9,_0x5ec941){var _0x327b07=this;var _0x1db568=this[_0xd692('0x17')][_0x5946a9];var _0x530c0b=this[_0xd692('0x14')][_0x1db568[_0xd692('0x43')]];var _0x38a35a;var _0x4dcd32=![];var _0x2979ae=0x2;var _0x332f0f=0x3;if(_0x530c0b){switch(_0x5ec941){case'1':_0x530c0b['outboundNoSuchCallsDay']+=0x1;_0x1db568[_0xd692('0x70')]+=0x1;_0x1db568[_0xd692('0x71')]=ut['totalGlobal'](_0x1db568);ut[_0xd692('0x5f')](_0x1db568,0x0,'NoSuchNumber');ami[_0xd692('0x25')](_0xd692('0x72'),ut[_0xd692('0x73')](_0x1db568,_0xd692('0x74')));rpcDb[_0xd692('0x63')](_0x1db568,'[callProgressDetectingCustomer][logNoSuch]');_0x327b07[_0xd692('0x75')](_0x1db568,'0',_0x530c0b)[_0xd692('0x5a')](function(_0x33e0d5){_0x4dcd32=_0x33e0d5[_0xd692('0x76')]==0x1;_0x2979ae=_0x530c0b[_0xd692('0x77')];_0x332f0f=_0x530c0b[_0xd692('0x78')];if(!_0x4dcd32){if(ut[_0xd692('0x79')](_0x1db568)>=_0x530c0b[_0xd692('0x7a')]){_0x38a35a=ut[_0xd692('0x7b')](_0x1db568,0xf,_0xd692('0x7c'));rpcDb['createCustomerFinal'](_0x38a35a,_0xd692('0x7d'));}else{if(_0x1db568[_0xd692('0x70')]>=_0x530c0b[_0xd692('0x7e')]){rpcDb['createCustomerFinal'](_0x1db568,_0xd692('0x7d'));}else{rpcDb[_0xd692('0x7f')](ut[_0xd692('0x80')](_0x1db568,_0xd692('0x70'),_0x530c0b['dialNoSuchNumberRetryFrequency']),_0x1db568[_0xd692('0x81')],_0x1db568[_0xd692('0x82')]);}}delete this[_0xd692('0x17')][_0x7355f7[_0xd692('0x83')]];}else{_0x1db568[_0xd692('0x70')]++;logger[_0xd692('0x26')](_0xd692('0x84'),_0x1db568[_0xd692('0x70')]);logger['info']('id',_0x1db568['idContact']);_0x327b07[_0xd692('0x85')]({'id':_0x1db568['idContact'],'field':{'countnosuchnumberretry':_0x1db568['countnosuchnumberretry']}})[_0xd692('0x5a')](function(){_0x327b07[_0xd692('0x86')](_0x1db568,_0x2979ae,_0x332f0f)['then'](function(){});});}});break;case _0xd692('0x87'):var _0x1847fe=moment()[_0xd692('0x5d')](_0xd692('0x5e'));_0x1db568[_0xd692('0x88')]=_0x1847fe;_0x1db568[_0xd692('0x89')]=_0x1847fe;_0x1db568[_0xd692('0x8a')]=!![];_0x530c0b['pTalking']+=0x1;logger[_0xd692('0x26')](_0xd692('0x8b'),_0x1db568[_0xd692('0x8c')],'\x20Queue',_0x530c0b[_0xd692('0x2a')],_0xd692('0x8d'),_0x530c0b[_0xd692('0x2f')]);ami[_0xd692('0x25')](_0xd692('0x8e'),ut[_0xd692('0x73')](_0x1db568,_0xd692('0x8f'),this[_0xd692('0x14')][_0x1db568[_0xd692('0x43')]]));if(_0x530c0b[_0xd692('0x90')]){ami[_0xd692('0x25')](_0xd692('0x91'),ut[_0xd692('0x92')](_0x1db568));}break;case'16':ami[_0xd692('0x25')](_0xd692('0x93'),ut['buildObj'](_0x1db568,_0xd692('0x94'),this[_0xd692('0x14')][_0x1db568['queue']]));emitVoiceQueueChannelRemove(ut[_0xd692('0x73')](_0x1db568,'complete'));_0x530c0b[_0xd692('0x95')]+=0x1;_0x530c0b[_0xd692('0x96')]+=0x1;_0x530c0b['answered']+=0x1;ut['decrementTalkink'](_0x530c0b,_0xd692('0x97'));_0x1db568[_0xd692('0x71')]=ut[_0xd692('0x79')](_0x1db568);ut[_0xd692('0x5f')](_0x1db568,0x4,_0xd692('0x98'));rpcDb[_0xd692('0x63')](_0x1db568,_0xd692('0x99'));rpcDb[_0xd692('0x66')](_0x1db568,_0xd692('0x9a'));rpcDb[_0xd692('0x9b')](_0x1db568);_0x530c0b[_0xd692('0x9c')]+=_0x1db568['talktime'];_0x530c0b[_0xd692('0x9d')]+=_0x1db568['talktime'];logger[_0xd692('0x26')](_0xd692('0x9e'),_0x1db568[_0xd692('0x8c')],_0xd692('0x9f'),_0x530c0b[_0xd692('0x2a')],_0xd692('0x8d'),_0x530c0b[_0xd692('0x2f')]);delete this[_0xd692('0x17')][_0x7355f7[_0xd692('0x83')]];break;case'BUSY':_0x530c0b[_0xd692('0xa0')]+=0x1;_0x1db568[_0xd692('0xa1')]+=0x1;_0x1db568[_0xd692('0x71')]=ut['totalGlobal'](_0x1db568);ut[_0xd692('0x5f')](_0x1db568,0x5,_0xd692('0xa2'));_0x2979ae=_0x530c0b[_0xd692('0xa3')];_0x332f0f=_0x530c0b[_0xd692('0x78')];ami[_0xd692('0x25')]('custom:agentbusy',ut[_0xd692('0x73')](_0x1db568,'busy'));rpcDb[_0xd692('0x63')](_0x1db568,'[callProgressDetectingCustomer][logBusy]');_0x327b07[_0xd692('0x75')](_0x1db568,'5',_0x530c0b)[_0xd692('0x5a')](function(_0x43781e){_0x4dcd32=_0x43781e['additional']==0x1;if(!_0x4dcd32){if(ut[_0xd692('0x79')](_0x1db568)>=_0x530c0b['dialGlobalMaxRetry']){_0x38a35a=ut[_0xd692('0x7b')](_0x1db568,0xf,_0xd692('0x7c'));rpcDb['createCustomerFinal'](_0x38a35a,_0xd692('0xa4'));}else{if(_0x1db568[_0xd692('0xa1')]>=_0x530c0b[_0xd692('0xa5')]){rpcDb[_0xd692('0x66')](_0x1db568,_0xd692('0xa6'));}else{rpcDb[_0xd692('0x7f')](ut[_0xd692('0x80')](_0x1db568,_0xd692('0xa1'),_0x530c0b[_0xd692('0xa3')]),_0x1db568['unlockAgent'],_0x1db568[_0xd692('0x82')]);}}}else{_0x1db568[_0xd692('0xa1')]++;_0x327b07['incrementPreviewCounters']({'id':_0x1db568[_0xd692('0xa7')],'field':{'countbusyretry':_0x1db568[_0xd692('0xa1')]}})['then'](function(){_0x327b07[_0xd692('0x86')](_0x1db568,_0x2979ae,_0x332f0f)['then'](function(){});});}});break;case _0xd692('0xa8'):_0x530c0b[_0xd692('0xa9')]+=0x1;_0x1db568[_0xd692('0xaa')]+=0x1;_0x1db568[_0xd692('0x71')]=ut['totalGlobal'](_0x1db568);ut['logCustomer'](_0x1db568,0x3,_0xd692('0xab'));_0x2979ae=_0x530c0b['dialNoAnswerRetryFrequency'];_0x332f0f=_0x530c0b['callAdditionalPhoneAfterMin'];var _0x320d63=ut[_0xd692('0xac')](_0x1db568,_0x530c0b);ami[_0xd692('0x25')](_0xd692('0xad'),_0x320d63);rpcDb['createCustomerHistory'](_0x1db568,_0xd692('0xae'));_0x327b07[_0xd692('0x75')](_0x1db568,'3',_0x530c0b)['then'](function(_0x2d8f3a){_0x4dcd32=_0x2d8f3a[_0xd692('0x76')]==0x1;if(!_0x4dcd32){if(ut[_0xd692('0x79')](_0x1db568)>=_0x530c0b[_0xd692('0x7a')]){_0x38a35a=ut[_0xd692('0x7b')](_0x1db568,0xf,'Global');rpcDb[_0xd692('0x66')](_0x38a35a,_0xd692('0xaf'));}else{if(_0x1db568['countnoanswerretry']>=_0x530c0b[_0xd692('0xb0')]){rpcDb[_0xd692('0x66')](_0x1db568,'[callProgressDetectingCustomer][logNoAnswer]');}else{rpcDb[_0xd692('0x7f')](ut[_0xd692('0x80')](_0x1db568,'countnoanswerretry',_0x530c0b['dialNoAnswerRetryFrequency']),_0x1db568['unlockAgent'],_0x1db568['activeContact']);}}}else{_0x1db568[_0xd692('0xaa')]++;_0x327b07[_0xd692('0x85')]({'id':_0x1db568[_0xd692('0xa7')],'field':{'countnoanswerretry':_0x1db568['countnoanswerretry']}})['then'](function(){_0x327b07['swapAdditionalPhones'](_0x1db568,_0x2979ae,_0x332f0f)[_0xd692('0x5a')](function(){});});}});break;case _0xd692('0xb1'):_0x530c0b[_0xd692('0xb2')]+=0x1;_0x1db568[_0xd692('0xb3')]+=0x1;_0x1db568[_0xd692('0x71')]=ut[_0xd692('0x79')](_0x1db568);ut[_0xd692('0x5f')](_0x1db568,0x8,_0xd692('0xb4'));_0x2979ae=_0x530c0b[_0xd692('0xb5')];_0x332f0f=_0x530c0b['callAdditionalPhoneAfterMin'];ami[_0xd692('0x25')](_0xd692('0xb6'),ut['buildObj'](_0x1db568,_0xd692('0xb7')));rpcDb[_0xd692('0x63')](_0x1db568,'[callProgressDetectingCustomer][logCongestion]');_0x327b07['verifyAdditionalPhones'](_0x1db568,'8',_0x530c0b)[_0xd692('0x5a')](function(_0x664f03){_0x4dcd32=_0x664f03[_0xd692('0x76')]==0x1;if(!_0x4dcd32){if(ut[_0xd692('0x79')](_0x1db568)>=_0x530c0b['dialGlobalMaxRetry']){_0x38a35a=ut['cloneAction'](_0x1db568,0xf,_0xd692('0x7c'));rpcDb[_0xd692('0x66')](_0x38a35a,_0xd692('0xb8'));}else{if(_0x1db568[_0xd692('0xb3')]>=_0x530c0b[_0xd692('0xb9')]){rpcDb[_0xd692('0x66')](_0x1db568,'[callProgressDetectingCustomer][logCongestion]');}else{rpcDb['rescheduleContact'](ut[_0xd692('0x80')](_0x1db568,'countcongestionretry',_0x530c0b[_0xd692('0xa3')]),_0x1db568['unlockAgent'],_0x1db568[_0xd692('0x82')]);}}}else{_0x1db568['countcongestionretry']++;_0x327b07[_0xd692('0x85')]({'id':_0x1db568['idContact'],'field':{'countcongestionretry':_0x1db568[_0xd692('0xb3')]}})[_0xd692('0x5a')](function(){_0x327b07[_0xd692('0x86')](_0x1db568,_0x2979ae,_0x332f0f)[_0xd692('0x5a')](function(){});});}});break;case'CANCEL':_0x530c0b[_0xd692('0xba')]+=0x1;_0x1db568['countagentrejectretry']+=0x1;_0x1db568[_0xd692('0x71')]=ut[_0xd692('0x79')](_0x1db568);ut[_0xd692('0x5f')](_0x1db568,0x14,'AgentReject');_0x2979ae=_0x530c0b[_0xd692('0xbb')];_0x332f0f=_0x530c0b[_0xd692('0x78')];ami[_0xd692('0x25')](_0xd692('0xbc'),ut[_0xd692('0x73')](_0x1db568,_0xd692('0xbd')));rpcDb['createCustomerHistory'](_0x1db568,_0xd692('0xbe'));_0x327b07['verifyAdditionalPhones'](_0x1db568,'20',_0x530c0b)[_0xd692('0x5a')](function(_0x3b2a14){_0x4dcd32=_0x3b2a14[_0xd692('0x76')]==0x1;if(!_0x4dcd32){if(ut[_0xd692('0x79')](_0x1db568)>=_0x530c0b[_0xd692('0x7a')]){_0x38a35a=ut[_0xd692('0x7b')](_0x1db568,0x14,_0xd692('0xbf'));rpcDb[_0xd692('0x66')](_0x38a35a,_0xd692('0xc0'));}else{if(_0x1db568[_0xd692('0xc1')]>=_0x530c0b[_0xd692('0xc2')]){rpcDb[_0xd692('0x66')](_0x1db568,_0xd692('0xc0'));}else{rpcDb['rescheduleContact'](ut['scheduledAt'](_0x1db568,_0xd692('0xc1'),_0x530c0b[_0xd692('0xbb')]),_0x1db568[_0xd692('0x81')],_0x1db568['activeContact']);}}}else{_0x1db568['countnoanswerretry']++;_0x327b07[_0xd692('0x85')]({'id':_0x1db568[_0xd692('0xa7')],'field':{'countnoanswerretry':_0x1db568['countnoanswerretry']}})['then'](function(){_0x327b07[_0xd692('0x86')](_0x1db568,_0x2979ae,_0x332f0f)[_0xd692('0x5a')](function(){});});}});break;case'ABANDONED':_0x530c0b[_0xd692('0xc3')]+=0x1;_0x1db568[_0xd692('0xc4')]+=0x1;_0x1db568[_0xd692('0x71')]=ut[_0xd692('0x79')](_0x1db568);ut[_0xd692('0x5f')](_0x1db568,0xb,'Abandoned');rpcDb[_0xd692('0x63')](_0x1db568,_0xd692('0xc5'));_0x327b07['verifyAdditionalPhones'](_0x1db568,'11',_0x530c0b)[_0xd692('0x5a')](function(_0x52f2b3){_0x4dcd32=_0x52f2b3[_0xd692('0x76')]==0x1;if(!_0x4dcd32){if(ut['totalGlobal'](_0x1db568)>=_0x530c0b[_0xd692('0x7a')]){_0x38a35a=ut[_0xd692('0x7b')](_0x1db568,0xf,_0xd692('0x7c'));rpcDb[_0xd692('0x66')](_0x38a35a,_0xd692('0xc5'));}else{if(_0x1db568[_0xd692('0xc6')]>=_0x530c0b[_0xd692('0xc7')]){rpcDb[_0xd692('0x66')](_0x1db568,_0xd692('0xc5'));}else{rpcDb['rescheduleContact'](ut[_0xd692('0x80')](_0x1db568,_0xd692('0xc4'),_0x530c0b[_0xd692('0xc8')]),_0x1db568['unlockAgent'],_0x1db568[_0xd692('0x82')]);}}}else{_0x1db568[_0xd692('0xaa')]++;_0x327b07[_0xd692('0x85')]({'id':_0x1db568[_0xd692('0xa7')],'field':{'countnoanswerretry':_0x1db568[_0xd692('0xaa')]}})['then'](function(){_0x327b07['swapAdditionalPhones'](_0x1db568,_0x2979ae,_0x332f0f)[_0xd692('0x5a')](function(){});});}});break;case'18':_0x530c0b['outboundUnknownCallsDay']+=0x1;_0x1db568['countmachineretry']+=0x1;_0x1db568['countglobal']=ut['totalGlobal'](_0x1db568);ut[_0xd692('0x5f')](_0x1db568,0x12,_0x7355f7['cause-txt']||_0x7355f7[_0xd692('0xc9')]);ami[_0xd692('0x25')]('custom:amd',ut['buildObj'](_0x1db568,_0xd692('0xca')));rpcDb['createCustomerHistory'](_0x1db568,_0xd692('0xcb'));_0x327b07[_0xd692('0x75')](_0x1db568,'18',_0x530c0b)['then'](function(_0x1f2dcb){_0x4dcd32=_0x1f2dcb[_0xd692('0x76')]==0x1;if(!_0x4dcd32){if(ut[_0xd692('0x79')](_0x1db568)>=_0x530c0b['dialGlobalMaxRetry']){_0x38a35a=ut[_0xd692('0x7b')](_0x1db568,0x12,'Global');rpcDb['createCustomerFinal'](_0x38a35a,'[callProgressDetectingCustomer][hangupInAMD]');}else{rpcDb[_0xd692('0x66')](_0x1db568,_0xd692('0xcb'));}}else{_0x1db568[_0xd692('0xaa')]++;_0x327b07[_0xd692('0x85')]({'id':_0x1db568[_0xd692('0xa7')],'field':{'countnoanswerretry':_0x1db568[_0xd692('0xaa')]}})[_0xd692('0x5a')](function(){_0x327b07[_0xd692('0x86')](_0x1db568,_0x2979ae,_0x332f0f)['then'](function(){});});}});delete this[_0xd692('0x17')][_0x7355f7[_0xd692('0x83')]];break;case'19':_0x530c0b['outboundUnknownCallsDay']+=0x1;_0x1db568[_0xd692('0x71')]=ut[_0xd692('0x79')](_0x1db568);ut[_0xd692('0x5f')](_0x1db568,0x13,_0x7355f7[_0xd692('0xcc')]||_0x7355f7['dialstatus']);ami['emit'](_0xd692('0xcd'),ut['buildObj'](_0x1db568,'amd'));rpcDb[_0xd692('0x63')](_0x1db568,_0xd692('0xce'));_0x327b07[_0xd692('0x75')](_0x1db568,'18',_0x530c0b)[_0xd692('0x5a')](function(_0x30a2e9){_0x4dcd32=_0x30a2e9['additional']==0x1;if(!_0x4dcd32){if(ut['totalGlobal'](_0x1db568)>=_0x530c0b[_0xd692('0x7a')]){_0x38a35a=ut[_0xd692('0x7b')](_0x1db568,0xf,_0xd692('0x7c'));rpcDb[_0xd692('0x66')](_0x38a35a,_0xd692('0xce'));}else{rpcDb[_0xd692('0x66')](_0x1db568,_0xd692('0xce'));}}else{_0x1db568[_0xd692('0xaa')]++;_0x327b07[_0xd692('0x85')]({'id':_0x1db568[_0xd692('0xa7')],'field':{'countnoanswerretry':_0x1db568[_0xd692('0xaa')]}})['then'](function(){_0x327b07[_0xd692('0x86')](_0x1db568,_0x2979ae,_0x332f0f)[_0xd692('0x5a')](function(){});});}});delete this['actions'][_0x7355f7[_0xd692('0x83')]];break;default:if(_0x1db568['dialAnswer']){ut[_0xd692('0x4d')](_0x530c0b,_0xd692('0xcf'));ut[_0xd692('0x4e')](_0xd692('0xd0')+_0x530c0b[_0xd692('0x2a')],_0x7355f7);}_0x530c0b[_0xd692('0xd1')]+=0x1;_0x1db568['countglobal']=ut['totalGlobal'](_0x1db568);ut[_0xd692('0x5f')](_0x1db568,0xc,_0x7355f7[_0xd692('0xcc')]||_0x7355f7['dialstatus']);_0x2979ae=_0x530c0b['dialAgentRejectRetryFrequency'];_0x332f0f=_0x530c0b['callAdditionalPhoneAfterMin'];rpcDb[_0xd692('0x63')](_0x1db568,_0xd692('0xd2'));_0x327b07['verifyAdditionalPhones'](_0x1db568,'20',_0x530c0b)['then'](function(_0x45cfdb){_0x4dcd32=_0x45cfdb[_0xd692('0x76')]==0x1;if(!_0x4dcd32){if(ut[_0xd692('0x79')](_0x1db568)>=_0x530c0b[_0xd692('0x7a')]){_0x38a35a=ut[_0xd692('0x7b')](_0x1db568,0xf,_0xd692('0x7c'));rpcDb[_0xd692('0x66')](_0x38a35a,_0xd692('0xd3'));}else{rpcDb['createCustomerFinal'](_0x1db568,_0xd692('0xd3'));}delete this['actions'][_0x7355f7[_0xd692('0x83')]];}else{_0x327b07['swapAdditionalPhones'](_0x1db568,_0x2979ae,_0x332f0f)[_0xd692('0x5a')](function(){});}});}if(!(_0x1db568['dialAnswer']&&_0x5ec941==='16')){ut[_0xd692('0x4b')](_0x530c0b,_0xd692('0xd4'));logger[_0xd692('0x26')](_0xd692('0xd5'),_0x1db568[_0xd692('0x8c')],'\x20Queue',_0x530c0b[_0xd692('0x2a')],'originated:\x20',_0x530c0b[_0xd692('0x2e')]);}if(_0x5ec941!==_0xd692('0x87')){delete this['actions'][_0x7355f7[_0xd692('0x83')]];delete this[_0xd692('0x17')][_0x7355f7['destlinkedid']];}_0x530c0b[_0xd692('0xd6')]=!![];}};Preview[_0xd692('0xf')][_0xd692('0xd7')]=function(_0x27d2a0,_0x3e2919,_0x250aff){if(_[_0xd692('0xd8')](_0x3e2919)&&_0xd692('0xd9')!==typeof _0x3e2919){return;}if(_[_0xd692('0xd8')](_0x250aff)&&'object'!==typeof _0x250aff){return;}switch(_0x250aff[_0xd692('0xda')]){case'0':ut[_0xd692('0xdb')](_0x27d2a0,0x0,_0xd692('0xdc'));rpcDb['createAgentHistory'](_0x27d2a0,_0xd692('0xdd'));break;case'3':ut[_0xd692('0xdb')](_0x27d2a0,0x3,'NoAnswer');rpcDb[_0xd692('0xde')](_0x27d2a0,_0xd692('0xdf'));break;case'5':ut['logAgent'](_0x27d2a0,0x5,_0xd692('0xa2'));rpcDb[_0xd692('0xde')](_0x27d2a0,'[callProgressDetectingAgent][logBusy]');break;case'8':ut[_0xd692('0xdb')](_0x27d2a0,0x8,_0xd692('0xb4'));rpcDb['createAgentHistory'](_0x27d2a0,_0xd692('0xe0'));break;case'22':ut[_0xd692('0xdb')](_0x27d2a0,0x16,'AnswerAGI');rpcDb['createAgentHistory'](_0x27d2a0,'[callProgressDetectingAgent][logAnswerAGI]');break;default:ut['logAgent'](_0x27d2a0,0xc,_0x250aff[_0xd692('0xda')]);rpcDb[_0xd692('0xde')](_0x27d2a0,_0xd692('0xe0'));}ut['updateOriginated'](_0x3e2919,_0xd692('0xe1'));logger[_0xd692('0x26')]('[originated][decrement][callProgressDetectingAgent]',_0x27d2a0[_0xd692('0x8c')],_0xd692('0x9f'),_0x3e2919[_0xd692('0x2a')],_0xd692('0xe2'),_0x3e2919[_0xd692('0x2e')]);delete this['actions'][_0x27d2a0[_0xd692('0x8c')]];};Preview[_0xd692('0xf')][_0xd692('0x75')]=function(_0x24e9e4,_0x1fe755,_0x2b1594){return cmHopperAdditionalPhone['verifyAdditionalPhones'](_0x24e9e4,_0x1fe755,_0x2b1594)[_0xd692('0x49')](logger[_0xd692('0x26')](_0xd692('0xe3')));};Preview[_0xd692('0xf')][_0xd692('0x86')]=function(_0x34852e,_0x1c1be7,_0x38b9e5){return cmHopperAdditionalPhone[_0xd692('0x86')](_0x34852e,_0x1c1be7,_0x38b9e5)[_0xd692('0x49')](logger[_0xd692('0x26')](_0xd692('0xe4')));};Preview[_0xd692('0xf')][_0xd692('0x85')]=function(_0x4355bf){return Promise['resolve']()['then'](cmHopperAdditionalPhone[_0xd692('0x85')](_0x4355bf))[_0xd692('0x49')](logger['info']('[incrementPreviewCounters]\x20'));};Preview[_0xd692('0xf')][_0xd692('0xe5')]=function(_0x53ae87,_0x1925c4,_0xd1e1a8,_0x536ab1,_0x589c2c){var _0x4432f6=this;return new Promise(function(_0x1ff82e,_0x3ebd6d){if(_[_0xd692('0x41')](_0x1925c4)||_['isNil'](_0x1925c4[_0xd692('0xe6')])||_['isNil'](_0x1925c4['phone'])||_[_0xd692('0x41')](_0x1925c4['VoiceQueueId'])){_0x3ebd6d(ut['message']('Contact\x20is\x20undefined',_0x536ab1,_0x589c2c));return;}var _0x4541c1=uuid['v4']();var _0xf44174=_0x4432f6[_0xd692('0x14')][_0x1925c4[_0xd692('0x42')][_0xd692('0x2a')]];var _0x2cdeeb=_0xd1e1a8?_0x4432f6[_0xd692('0x18')][_0xd1e1a8]['id']:undefined;_0x4432f6[_0xd692('0x17')][_0x4541c1]=new Action(_0x1925c4,_0xf44174,_0x4541c1,_0xd1e1a8,_0x2cdeeb);var _0x41591a=_0x4432f6[_0xd692('0x17')][_0x4541c1];_0x41591a[_0xd692('0x81')]=_0x536ab1;_0x41591a['activeContact']=_0x589c2c;_0x41591a[_0xd692('0xe7')]=_0xd1e1a8;if(_[_0xd692('0xe8')](_0x53ae87)){_0x4432f6[_0xd692('0xe9')](_0x41591a,_0xf44174,_0x1925c4,_0xd1e1a8)[_0xd692('0x5a')](function(_0x9a13b7){logger['info'](_0xd692('0xea'),'Queue:\x20'+_0x41591a[_0xd692('0x43')]+_0xd692('0xeb')+_0x41591a[_0xd692('0xa7')],JSON[_0xd692('0x28')](_0x9a13b7));ami[_0xd692('0x25')](_0xd692('0xec'),ut[_0xd692('0x73')](_0x41591a,_0xd692('0xed'),_0x4432f6[_0xd692('0x14')][_0x41591a[_0xd692('0x43')]]));_0x1ff82e(ut[_0xd692('0x32')]('Calling'));})[_0xd692('0x49')](function(_0xed459c){ut[_0xd692('0x34')](_0xd692('0xee'),_0xed459c);_0x3ebd6d(ut[_0xd692('0x32')]('Call\x20failed',_0x536ab1,_0x589c2c));});}else{_0xf44174[_0xd692('0xef')]+=0x1;ut[_0xd692('0xf0')](_0x41591a);rpcDb[_0xd692('0xf1')](_0x41591a,_0xd692('0xf2'));delete _0x4432f6['actions'][_0x4541c1];_0x3ebd6d(ut[_0xd692('0x32')]('Contact\x20in\x20black\x20List',_0x536ab1,_0x589c2c));}});};Preview[_0xd692('0xf')][_0xd692('0x6b')]=function(_0x2b06ec){return!_['isNil'](_0x2b06ec)&&!_[_0xd692('0x41')](_0x2b06ec['name'])&&!_[_0xd692('0x41')](_0x2b06ec[_0xd692('0xf3')])&&_0x2b06ec[_0xd692('0xf3')]&&!_[_0xd692('0x41')](this[_0xd692('0x16')][util['format']('SIP/%s',_0x2b06ec['name'])])&&!_[_0xd692('0x41')](this[_0xd692('0x16')][util[_0xd692('0x5d')](_0xd692('0xf4'),_0x2b06ec['name'])][_0xd692('0x47')])&&(this[_0xd692('0x16')][util['format']('SIP/%s',_0x2b06ec[_0xd692('0x2a')])][_0xd692('0x47')]==='reachable'||this[_0xd692('0x16')][util[_0xd692('0x5d')]('SIP/%s',_0x2b06ec[_0xd692('0x2a')])]['status']===_0xd692('0xf5'));};Preview['prototype'][_0xd692('0x59')]=function(_0x517e4b,_0xbb8008){return this[_0xd692('0xf6')](_0x517e4b,_0xbb8008)[_0xd692('0x5a')](function(_0x3e6b3c){return _[_0xd692('0x44')](_0x3e6b3c,[_0xd692('0x32')]);})[_0xd692('0x49')](function(_0x1b9c93){if(_0x1b9c93[_0xd692('0xf7')]){rpcDb[_0xd692('0xf8')](_0x517e4b);}if(_0x1b9c93[_0xd692('0xf3')]){rpcDb[_0xd692('0xf9')](_0x517e4b);}throw _[_0xd692('0x44')](_0x1b9c93,[_0xd692('0x32')]);});};Preview[_0xd692('0xf')][_0xd692('0xf6')]=function(_0x38360b,_0x333bac){var _0x41d1ba=this;var _0x182a2d,_0x2e5da0;return rpcDb[_0xd692('0xfa')](_0x38360b)[_0xd692('0x5a')](function(_0x560547){if(!_[_0xd692('0x41')](_0x560547[0x0])){_0x2e5da0=_0x560547[0x0]['recallme']?![]:!![];_0x182a2d=_0x560547[0x0][_0xd692('0xfb')]?!![]:![];_0x182a2d=_0x333bac?!![]:_0x182a2d;}var _0x341a0f=_0x41d1ba[_0xd692('0xfc')](_0x560547);if(_0x341a0f['isValid']){rpcDb['checkIsBlackList'](_[_0xd692('0x44')](_0x560547[0x0],[_0xd692('0xfd'),_0xd692('0xfe')]))[_0xd692('0x5a')](function(_0x1e9a76){_0x41d1ba[_0xd692('0xe5')](_0x1e9a76,_0x560547[0x0],_0x333bac,_0x2e5da0,_0x182a2d)[_0xd692('0x5a')](function(_0x13ada0){return _0x13ada0;})[_0xd692('0x49')](function(_0x2c1ae5){throw _0x2c1ae5;});})[_0xd692('0x49')](function(_0x19e6b0){ut[_0xd692('0x34')](_0xd692('0xff'),_0x19e6b0);throw ut[_0xd692('0x32')]('Call\x20unsuccessful',_0x2e5da0,_0x182a2d);});}else{throw ut['message'](_0x341a0f[_0xd692('0x32')],_0x2e5da0,_0x182a2d);}})[_0xd692('0x49')](function(_0x3f39ac){ut['logger'](_0xd692('0x100'),_0x3f39ac);throw ut[_0xd692('0x32')](_0xd692('0x101'),![],!![]);});};Preview[_0xd692('0xf')][_0xd692('0xfc')]=function(_0xfd9e59){if(_[_0xd692('0x41')](_0xfd9e59)||_[_0xd692('0xe8')](_0xfd9e59)||!_[_0xd692('0x41')](_0xfd9e59[0x0][_0xd692('0x58')])&&_['isNil'](_0xfd9e59[0x0][_0xd692('0x58')][_0xd692('0x2a')])){ut['logger'](_0xd692('0x102'),_0xfd9e59);return{'isValid':![],'message':_0xd692('0x103')};}var _0x4d8643=this[_0xd692('0x14')][_0xfd9e59[0x0]['Queue'][_0xd692('0x2a')]];_0x4d8643['message']=utils[_0xd692('0x33')][_0xd692('0x6f')];if(_[_0xd692('0x41')](_0x4d8643)){ut[_0xd692('0x34')]('[Preview][validateContact][Empty\x20Campaign]',_0x4d8643);return{'isValid':![],'message':_0xd692('0x104')};}if(!this[_0xd692('0x6b')](_0x4d8643[_0xd692('0x6c')])){ut[_0xd692('0x34')](_0xd692('0x105'),_0xd692('0x106')+_0x4d8643[_0xd692('0x2a')]+'\x20Trunk\x20is\x20not\x20active');if(!this[_0xd692('0x6b')](_0x4d8643[_0xd692('0x6d')])){ut[_0xd692('0x34')](_0xd692('0x105'),_0x4d8643[_0xd692('0x2a')]+_0xd692('0x107'));return{'isValid':![],'message':_0xd692('0x108')};}}if(!ut[_0xd692('0x109')](_0x4d8643[_0xd692('0x3e')])){ut[_0xd692('0x34')](_0xd692('0x10a'),_0x4d8643[_0xd692('0x2a')]+_0xd692('0x10b'));return{'isValid':![],'message':_0xd692('0x106')+_0x4d8643[_0xd692('0x2a')]+_0xd692('0x10b')};}return{'isValid':!![],'message':_0xd692('0x10c')};};Preview['prototype'][_0xd692('0xe9')]=function(_0x3ef654,_0x26239c,_0x4c9ac1,_0x4dbf9b){var _0x3b34b7=this;return new Promise(function(_0x5f11e8,_0x16914b){var _0x7e35c2=_0x3ef654[_0xd692('0x8c')];var _0x59c85c=_0x3b34b7[_0xd692('0x6b')](_0x26239c[_0xd692('0x6c')])?util['format'](_0xd692('0x10d'),_0x26239c[_0xd692('0x6c')][_0xd692('0x2a')],_[_0xd692('0x41')](_0x26239c[_0xd692('0x10e')])?'':_0x26239c[_0xd692('0x10e')][_0xd692('0x10f')]()||'',_0x26239c[_0xd692('0x110')]>0x0?_0x4c9ac1[_0xd692('0xfe')][_0xd692('0x111')](_0x26239c[_0xd692('0x110')]):_0x4c9ac1[_0xd692('0xfe')]):util[_0xd692('0x5d')]('SIP/%s/%s%s',_[_0xd692('0x41')](_0x26239c[_0xd692('0x6d')])?_0x26239c[_0xd692('0x6c')][_0xd692('0x2a')]:_0x26239c[_0xd692('0x6d')][_0xd692('0x2a')],_['isNil'](_0x26239c['dialPrefix'])?'':_0x26239c[_0xd692('0x10e')]['trim']()||'',_0x26239c[_0xd692('0x110')]>0x0?_0x4c9ac1[_0xd692('0xfe')][_0xd692('0x111')](_0x26239c[_0xd692('0x110')]):_0x4c9ac1[_0xd692('0xfe')]);var _0x3e79ee=_0x3b34b7[_0xd692('0x6b')](_0x26239c[_0xd692('0x6c')])?ut[_0xd692('0x112')](_0x26239c[_0xd692('0x6c')][_0xd692('0x113')],_0x26239c[_0xd692('0x114')],_0x26239c[_0xd692('0x115')]>0x0?ut['getCallerIdRandom'](_0x26239c[_0xd692('0x116')],_0x26239c[_0xd692('0x115')]):_0x26239c[_0xd692('0x116')]):ut[_0xd692('0x112')](_[_0xd692('0x41')](_0x26239c['TrunkBackup'])?_0x26239c[_0xd692('0x6c')]['callerid']:_0x26239c[_0xd692('0x6d')]['callerid'],_0x26239c[_0xd692('0x114')],_0x26239c[_0xd692('0x115')]>0x0?ut[_0xd692('0x117')](_0x26239c[_0xd692('0x116')],_0x26239c[_0xd692('0x115')]):_0x26239c[_0xd692('0x116')]);if(_0x3e79ee){_0x3ef654['originatecalleridname']=ut[_0xd692('0x118')](_0x3e79ee);_0x3ef654[_0xd692('0x119')]=ut[_0xd692('0x11a')](_0x3e79ee);}var _0x2071ff=ut[_0xd692('0x11b')](_0x26239c,_0x4c9ac1,_0x59c85c,_0x3e79ee,_0x7e35c2,_0x3ef654);var _0x383095=utils['setXMDContactVariables'](_0x4c9ac1[_0xd692('0xe6')]);Object[_0xd692('0x11c')](_0x2071ff,_0x383095);_[_0xd692('0x11d')](_0x3ef654,ut[_0xd692('0x11e')](_0x2071ff));_0x3ef654[_0xd692('0x11f')]=moment()[_0xd692('0x5d')]('YYYY-MM-DD\x20HH:mm:ss');_0x26239c['variables']=_0x2071ff;var _0x48afa6=ut[_0xd692('0x120')](_0x3ef654,_0x26239c,_0x2071ff,_0x3ef654['activeContact'],_0x4dbf9b);return ami[_0xd692('0x121')](_0x48afa6)[_0xd692('0x5a')](function(_0x2c1507){_0x26239c[_0xd692('0x2e')]+=0x1;logger[_0xd692('0x26')](_0xd692('0x122'),_0x7e35c2,_0xd692('0x9f'),_0x26239c[_0xd692('0x2a')],'originated:\x20',_0x26239c[_0xd692('0x2e')]);_0x5f11e8(_0x2c1507);})[_0xd692('0x49')](function(_0x3d7e1c){ut['logAgent'](_0x3ef654,0xe,_0xd692('0x123'));rpcDb[_0xd692('0xde')](_0x3ef654,_0xd692('0x124'));_0x16914b(_0x3d7e1c);});});};Preview[_0xd692('0xf')][_0xd692('0x125')]=function(_0x5d5e03){if(this[_0xd692('0x17')][_0x5d5e03[_0xd692('0x83')]]){this[_0xd692('0x17')][_0x5d5e03[_0xd692('0x83')]][_0xd692('0x48')]=_0x5d5e03['channel'];}};Preview[_0xd692('0xf')][_0xd692('0x1b')]=function(_0x1db0e4){var _0x569f2f=this;var _0x5c5d32=this[_0xd692('0x17')][_0x1db0e4[_0xd692('0x126')]];if(_0x5c5d32){if(_0x5c5d32[_0xd692('0xe7')]&&this[_0xd692('0x18')][_0x5c5d32['lookAgent']]){ut[_0xd692('0x127')](_0x5c5d32,this[_0xd692('0x18')][_0x5c5d32[_0xd692('0xe7')]]['name'],this[_0xd692('0x18')][_0x5c5d32[_0xd692('0xe7')]]['id']);}var _0x5d3175=_[_0xd692('0x128')](_0x5c5d32);_0x5d3175[_0xd692('0x88')]=moment()[_0xd692('0x5d')](_0xd692('0x5e'));var _0xb6f7ae=_0x569f2f['campaignsPreview'][_0x5c5d32['queue']];if(ut[_0xd692('0x129')](_0x1db0e4[_0xd692('0x12a')])){if(_0x5c5d32[_0xd692('0x81')]){rpcDb[_0xd692('0xf8')](_0x5c5d32['idContact']);}if(_0x5c5d32[_0xd692('0x82')]){rpcDb[_0xd692('0xf9')](_0x5c5d32[_0xd692('0xa7')]);}ami[_0xd692('0x25')]('custom:agentringnoanswer',ut[_0xd692('0x73')](_0x5c5d32,_0xd692('0x12b'),this['campaignsPreview'][_0x5c5d32[_0xd692('0x43')]]));this[_0xd692('0xd7')](_0x5d3175,_0xb6f7ae,_0x1db0e4);}else{_0x5c5d32[_0xd692('0x11f')]=moment()[_0xd692('0x5d')](_0xd692('0x5e'));ut['logAgent'](_0x5d3175,0x4,_0xd692('0x98'));rpcDb[_0xd692('0xde')](_0x5d3175,_0xd692('0x12c'));}}};Preview['prototype'][_0xd692('0x12d')]=function(_0xd0f6d4){var _0x239a47=this[_0xd692('0x17')][_0xd0f6d4[_0xd692('0x83')]];var _0x3a4e5d;if(_0x239a47){_0x3a4e5d=this['campaignsPreview'][_0x239a47[_0xd692('0x43')]];logger[_0xd692('0x26')](_0xd692('0x12e'),_0xd0f6d4['linkedid'],_0xd692('0x9f'),_0x3a4e5d[_0xd692('0x2a')],_0xd692('0x8d'),_0x3a4e5d[_0xd692('0x2f')]);}if(this[_0xd692('0x17')][_0xd0f6d4['linkedid']]&&_0xd0f6d4[_0xd692('0x83')]!==_0xd0f6d4[_0xd692('0x8c')]){if(_0xd0f6d4['cause']==='16'&&this['actions'][_0xd0f6d4[_0xd692('0x83')]][_0xd692('0x8a')]){this[_0xd692('0x12f')](_0xd0f6d4,_0xd0f6d4[_0xd692('0x83')],_0xd0f6d4['cause']);}else if(this[_0xd692('0x17')][_0xd0f6d4[_0xd692('0x83')]][_0xd692('0x8a')]){logger[_0xd692('0x26')](_0xd692('0x130'),_0xd0f6d4[_0xd692('0x83')],_0xd0f6d4[_0xd692('0x131')],_0xd692('0x9f'),_0x3a4e5d[_0xd692('0x2a')],_0xd692('0x8d'),_0x3a4e5d[_0xd692('0x2f')]);this[_0xd692('0x12f')](_0xd0f6d4,_0xd0f6d4['linkedid'],_0xd0f6d4['cause']);}}else if(_0x239a47&&_[_0xd692('0x41')](_0x239a47['statedesc'])&&_0x3a4e5d['dialQueueProject']&&_0xd0f6d4[_0xd692('0x83')]===_0xd0f6d4[_0xd692('0x8c')]&&_['isNil'](_0xd0f6d4['reason'])&&_0xd0f6d4[_0xd692('0x131')]==='16'&&_0xd0f6d4[_0xd692('0x132')]==='6'&&_['isUndefined'](_0x239a47[_0xd692('0x133')])){if(_0x239a47[_0xd692('0x81')]){rpcDb[_0xd692('0xf8')](_0x239a47['idContact']);}if(_0x239a47['activeContact']){rpcDb[_0xd692('0xf9')](_0x239a47[_0xd692('0xa7')]);}_0xd0f6d4[_0xd692('0xda')]='22';this['callProgressDetectingAgent'](_0x239a47,_0x3a4e5d,_0xd0f6d4);}else if(_0x239a47&&_0x239a47[_0xd692('0x133')]){if(_0xd0f6d4[_0xd692('0x131')]==='16'&&this[_0xd692('0x17')][_0xd0f6d4[_0xd692('0x83')]][_0xd692('0x8a')]){logger[_0xd692('0x26')](_0xd692('0x134'),_0xd0f6d4[_0xd692('0x83')],_0xd0f6d4['cause'],_0xd692('0x9f'),_0x3a4e5d[_0xd692('0x2a')],_0xd692('0x8d'),_0x3a4e5d['pTalking']);this['callProgressDetectingCustomer'](_0xd0f6d4,_0xd0f6d4['linkedid'],_0xd0f6d4['cause']);}else if(this[_0xd692('0x17')][_0xd0f6d4[_0xd692('0x83')]]['dialAnswer']){logger[_0xd692('0x26')]('[syncHangup][talking][cause]',_0xd0f6d4['linkedid'],_0xd0f6d4['cause'],_0xd692('0x9f'),_0x3a4e5d['name'],_0xd692('0x8d'),_0x3a4e5d['pTalking']);this[_0xd692('0x12f')](_0xd0f6d4,_0xd0f6d4[_0xd692('0x83')],_0xd0f6d4[_0xd692('0x131')]);}}};Preview[_0xd692('0xf')][_0xd692('0x135')]=function(_0x49b802){if(this[_0xd692('0x17')][_0x49b802[_0xd692('0x136')]]&&_0x49b802[_0xd692('0x136')]!==_0x49b802[_0xd692('0x137')]){this['callProgressDetectingCustomer'](_0x49b802,_0x49b802[_0xd692('0x136')],_0x49b802['dialstatus']);}};Preview['prototype'][_0xd692('0x1f')]=function(_0x2d5972){if(this[_0xd692('0x17')][_0x2d5972[_0xd692('0x83')]]&&_0x2d5972[_0xd692('0x83')]!==_0x2d5972[_0xd692('0x8c')]&&!this['actions'][_0x2d5972[_0xd692('0x83')]]['dialAnswer']){if(_0x2d5972[_0xd692('0x131')]==='1'){this[_0xd692('0x12f')](_0x2d5972,_0x2d5972[_0xd692('0x83')],_0x2d5972['cause']);}}};Preview[_0xd692('0xf')][_0xd692('0x138')]=function(_0xc760a4,_0x36af47,_0x3c0bcd){if(this[_0xd692('0x17')][_0xc760a4]){if(_[_0xd692('0x41')](this[_0xd692('0x17')][_0xc760a4][_0xd692('0x139')])){this[_0xd692('0x17')][_0xc760a4][_0xd692('0x139')]={};}this['actions'][_0xc760a4][_0xd692('0x139')][_0x36af47]=_0x3c0bcd;}};Preview[_0xd692('0xf')][_0xd692('0x22')]=function(_0x3a3cb8){try{if(!_[_0xd692('0x41')](_0x3a3cb8)){if(ut[_0xd692('0x13a')](_[_0xd692('0x13b')](_0x3a3cb8[_0xd692('0x13c')])[0x0])){this[_0xd692('0x138')](_0x3a3cb8[_0xd692('0x8c')],_[_0xd692('0x13b')](_0x3a3cb8[_0xd692('0x13c')])[0x0],_0x3a3cb8['value']);}}}catch(_0x3653b7){logger[_0xd692('0x13d')]('[syncVarSet][Preview]',util[_0xd692('0x13e')](_0x3653b7,{'showHidden':![],'depth':null}));}};Preview[_0xd692('0xf')]['syncAttendedTransfer']=function(_0x3e2ab2){if(_0x3e2ab2){if(this[_0xd692('0x17')][_0x3e2ab2[_0xd692('0x13f')]]){this[_0xd692('0x17')][_0x3e2ab2['transfertargetlinkedid']][_0xd692('0x133')]=!![];}}};Preview[_0xd692('0xf')][_0xd692('0x24')]=function(_0x1e9967){if(_0x1e9967){if(this['actions'][_0x1e9967['transfererlinkedid']]){this[_0xd692('0x17')][_0x1e9967[_0xd692('0x140')]][_0xd692('0x133')]=!![];}}};module[_0xd692('0x141')]=Preview;