ea6865fa580b574d1b08d486147e2d187e5a5406
[motion2.git] / server / services / ami / preview / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x3937=['logCustomer','RecallInQueue','dialRecallInQueue','rescheduleContactInQueue','createBody','createCustomerHistory','RecallFailedTimeout','[HistoryRecallClose]','createCustomerFinal','isTrunkReachable','TrunkBackup','ACTIVE','outboundNoSuchCallsDay','countnosuchnumberretry','countglobal','totalGlobal','custom:agentnosuchnumber','buildObj','nosuchnumber','dialGlobalMaxRetry','cloneAction','[callProgressDetectingCustomer][logNoSuchGlobal]','dialNoSuchNumberMaxRetry','rescheduleContact','scheduledAt','dialNoSuchNumberRetryFrequency','activeContact','linkedid','ANSWER','responsetime','answertime','[syncHangup][talking][increment]','uniqueid','\x20Queue','custom:agentconnect','connect','acw','custom:agentConnectPreview','custom:agentcomplete','complete','[16]','Answer','[callProgressDetectingCustomer][logAnswer]','[callProgressDetectingCustomer][logAnswerGlobal]','crateCustomerReportQueue','talktime','sumBillable','[syncHangup][talking][decrement]','BUSY','countbusyretry','custom:agentbusy','Global','[callProgressDetectingCustomer][logBusyGlobal]','[callProgressDetectingCustomer][logBusy]','unlockAgent','NOANSWER','countnoanswerretry','custom:agentnoanswer','noanswer','[callProgressDetectingCustomer][logNoAnswerGlobal]','[callProgressDetectingCustomer][logNoAnswer]','CONGESTION','countcongestionretry','custom:agentcongestion','congestion','[callProgressDetectingCustomer][logCongestion]','dialCongestionMaxRetry','CANCEL','AgentReject','custom:agentreject','[syncHangupRequest][logAgentReject]','[callProgressDetectingCustomer][logAgentReject]','dialAgentRejectMaxRetry','dialAgentRejectRetryFrequency','ABANDONED','countabandonedretry','[callProgressDetectingCustomer][logAbandoned]','countabandonedetry','dialAbandonedMaxRety','dialAbandonedRetryFrequency','countmachineretry','cause-txt','custom:amd','[callProgressDetectingCustomer][hangupInAMD]','[callProgressDetectingCustomer][machine]','[default]','[Dialer][decrementTalkink][no\x20Hangup][Preview]','[callProgressDetectingCustomer][logUnknown]','[callProgressDetectingCustomer][logUnknownGlobal]','[callProgressDetectingCustomer]','[originated][decrement][callProgressDetectingCustomer]','callProgressDetectingAgent','object','reason','NoSuchNumber','createAgentHistory','logAgent','NoAnswer','[callProgressDetectingAgent][logNoAnswer]','Busy','[callProgressDetectingAgent][logBusy]','Congestion','[callProgressDetectingAgent][logCongestion]','AnswerAGI','[callProgressDetectingAgent][logAnswerAGI]','updateOriginated','[callProgressDetectingAgent]','[originated][decrement][callProgressDetectingAgent]','checkInBlack','Contact','phone','VoiceQueueId','Contact\x20is\x20undefined','isEmpty','execCall','Queue:\x20','\x20IdHopper:\x20','idContact','custom:agentcalled','called','Calling','[Preview][execCall][failure]','Call\x20failed','logBlacklist','createHistory','[Blacklist][error]','Contact\x20in\x20black\x20List','SIP/%s','reachable','unmonitored','execRun','unlockContact','getContactPreview','recallme','validateContact','isValid','Contact.phone','[Preview][checkIsBlackList]','Call\x20unsuccessful','[Preview][getContactPreview]','[Preview][validateContact][Empty\x20Contact]','Empty\x20Campaign','[Preview][validateContact][Trunk\x20not\x20work]','\x20Trunk\x20Backup\x20is\x20not\x20active','Trunk\x20not\x20work','[Preview][validateContact][Campaign\x20Active]','campaign\x20Name:\x20','Is\x20Valid','SIP/%s/%s%s','trim','substring','dialCutDigit','getCallerId','dialRandomLastDigitCallerIdNumber','getCallerIdRandom','extractCalleridName','extractCalleridNumber','addVariables','toLowerVariables','starttime','OriginateError','[originateFailure][logOriginateFailure]','actionid','lookAgent','clone','isFailure','response','rejected','[callProgressDetectingAgent][logAnswer]','[syncHangup][talking]','cause','callProgressDetectingCustomer','[syncHangup][talking][cause]','statedesc','channelstate','isUndefined','transfer','[syncHangup][talking][transfer]','syncDialEnd','destlinkedid','addVariable','variables','filterKey','variable','keys','value','error','[syncVarSet][Preview]','transfertargetlinkedid','transfererlinkedid','exports','util','bluebird','uuid','md5','../../../config/environment','preview','../../../config/logger','actionPreview','../ami','./rpcDb','./action','./util/util','redis','defaults','socket.io-emitter','prototype','sequence','campaignsPreview','trunks','actions','agents','clockClearZombieChannels','originateresponse','syncOriginateResponse','bind','dialend','newexten','attendedtransfer','syncAttendedTransfer','blindtransfer','syncBlindTransfer','loopCampaigns','emit','type','strategy','loggedIn','pTalking','sumDuration','sumHoldTime','talking','total','unmanaged','abandoned','waiting','loggedInDb','dialActive','dialMethod','dialOriginateCallerIdName','dialOriginateCallerIdNumber','dialPrefix','outboundAnswerAgiCallsDay','outboundAnswerCallsDay','outboundBlacklistCallsDay','outboundBusyCallsDay','outboundCongestionCallsDay','outboundDropCallsDayCallersExit','outboundNoAnswerCallsDay','outboundOriginateFailureCallsDay','outboundReCallsDay','outboundRejectCallsDay','outboundUnknownCallsDay','outboundAbandonedCallsDay','predictiveIntervalAnsweredCalls','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalPauses','predictiveIntervalTotalCalls','originated','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','startPredictive','startProgressive','Trunk','name','active','callerid','Interval','format','voice:queue:%s','voice_queue:save','stringify','sendMessageOneNotActive','available','paused','message','NOT_ACTIVE','logger','[CampaignPreview]\x20Campaign\x20Queue:\x20','\x20is\x20not\x20active','IS_DISACTIVED','\x20is\x20disactive','syncCampaigns','hasOwnProperty','booked','outbound','clearZombieChannels','setMessage','dialPreviewAutoRecallMe','clearZombieChannel','enqueue','isNil','info','[clearZombieChannels][talking]','Queue','queue','originated:\x20','pTalking:\x20','dialAnswer','pick','contactId','UserId','ListId','Action','status','channel','catch','[clearZombieChannel]','decrementTalkink','loggerError','[Dialer][checkChannel][pTalking][Preview]','[Dialer][checkChannel][Preview]','[action]','size','agentReadyId','then','length','getDiff','dialRecallMeTimeout','Agent','run','logger2','[RecallMe]','disableContact','YYYY-MM-DD\x20HH:mm:ss'];(function(_0x1b349a,_0x22222c){var _0x5d1f7c=function(_0x368d7c){while(--_0x368d7c){_0x1b349a['push'](_0x1b349a['shift']());}};_0x5d1f7c(++_0x22222c);}(_0x3937,0xbf));var _0x7393=function(_0x3e3fc6,_0x3453a2){_0x3e3fc6=_0x3e3fc6-0x0;var _0x59e06c=_0x3937[_0x3e3fc6];return _0x59e06c;};'use strict';var util=require(_0x7393('0x0'));var _=require('lodash');var BPromise=require(_0x7393('0x1'));var uuid=require(_0x7393('0x2'));var moment=require('moment');var md5=require(_0x7393('0x3'));var Redis=require('ioredis');var config=require(_0x7393('0x4'));var logger=require('../../../config/logger')(_0x7393('0x5'));var loggerAction=require(_0x7393('0x6'))(_0x7393('0x7'));var ami=require(_0x7393('0x8'));var rpcDb=require(_0x7393('0x9'));var Action=require(_0x7393('0xa'));var ut=require(_0x7393('0xb'));config[_0x7393('0xc')]=_[_0x7393('0xd')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x7393('0xe'))(new Redis(config[_0x7393('0xc')]));var Sequence=function(){};Sequence[_0x7393('0xf')]['enqueue']=function(_0xab290c){this['tail']=this['tail']?this['tail']['finally'](_0xab290c):_0xab290c();};function Preview(_0xe00598){this[_0x7393('0x10')]=new Sequence();this[_0x7393('0x11')]=_0xe00598['voiceQueues'];this[_0x7393('0x12')]=_0xe00598[_0x7393('0x12')];this[_0x7393('0x13')]={};this[_0x7393('0x14')]=_0xe00598[_0x7393('0x14')];this[_0x7393('0x15')]=0x0;ami['on'](_0x7393('0x16'),this[_0x7393('0x17')][_0x7393('0x18')](this));ami['on']('hangup',this['syncHangup'][_0x7393('0x18')](this));ami['on']('hanguprequest',this['syncHangupRequest']['bind'](this));ami['on'](_0x7393('0x19'),this['syncDialEnd'][_0x7393('0x18')](this));ami['on'](_0x7393('0x1a'),this['syncNewExten'][_0x7393('0x18')](this));ami['on']('varset',this['syncVarSet'][_0x7393('0x18')](this));ami['on'](_0x7393('0x1b'),this[_0x7393('0x1c')][_0x7393('0x18')](this));ami['on'](_0x7393('0x1d'),this[_0x7393('0x1e')][_0x7393('0x18')](this));this[_0x7393('0x1f')](this['campaignsPreview']);}function emit(_0x52cd6a,_0x30eae3,_0x16f617){io['to'](_0x52cd6a)[_0x7393('0x20')](_0x30eae3,_0x16f617);}function emitCampaignPreview(_0x7fc0ef){if(_0x7fc0ef[_0x7393('0x21')]==='outbound'){var _0x4d7870={'id':_0x7fc0ef['id'],'name':_0x7fc0ef['name'],'strategy':_0x7fc0ef[_0x7393('0x22')],'answered':_0x7fc0ef['answered'],'available':_0x7fc0ef['available'],'loggedIn':_0x7fc0ef[_0x7393('0x23')],'pTalking':_0x7fc0ef[_0x7393('0x24')],'sumBillable':_0x7fc0ef['sumBillable'],'sumDuration':_0x7fc0ef[_0x7393('0x25')],'sumHoldTime':_0x7fc0ef[_0x7393('0x26')]||0x0,'talking':_0x7fc0ef[_0x7393('0x27')],'total':_0x7fc0ef[_0x7393('0x28')],'type':_0x7fc0ef[_0x7393('0x21')],'unmanaged':_0x7fc0ef[_0x7393('0x29')],'abandoned':_0x7fc0ef[_0x7393('0x2a')],'waiting':_0x7fc0ef[_0x7393('0x2b')],'loggedInDb':_0x7fc0ef[_0x7393('0x2c')],'dialActive':_0x7fc0ef[_0x7393('0x2d')],'dialMethod':_0x7fc0ef[_0x7393('0x2e')],'dialOriginateCallerIdName':_0x7fc0ef[_0x7393('0x2f')],'dialOriginateCallerIdNumber':_0x7fc0ef[_0x7393('0x30')],'dialOriginateTimeout':_0x7fc0ef['dialOriginateTimeout'],'dialPrefix':_0x7fc0ef[_0x7393('0x31')],'outboundAnswerAgiCallsDay':_0x7fc0ef[_0x7393('0x32')],'outboundAnswerCallsDay':_0x7fc0ef[_0x7393('0x33')],'outboundBlacklistCallsDay':_0x7fc0ef[_0x7393('0x34')],'outboundBusyCallsDay':_0x7fc0ef[_0x7393('0x35')],'outboundCongestionCallsDay':_0x7fc0ef[_0x7393('0x36')],'outboundDropCallsDayACS':_0x7fc0ef['outboundDropCallsDayACS'],'outboundDropCallsDayCallersExit':_0x7fc0ef[_0x7393('0x37')],'outboundDropCallsDayTimeout':_0x7fc0ef['outboundDropCallsDayTimeout'],'outboundNoAnswerCallsDay':_0x7fc0ef[_0x7393('0x38')],'outboundNoSuchCallsDay':_0x7fc0ef['outboundNoSuchCallsDay'],'outboundOriginateFailureCallsDay':_0x7fc0ef[_0x7393('0x39')],'outboundReCallsDay':_0x7fc0ef[_0x7393('0x3a')],'outboundRejectCallsDay':_0x7fc0ef[_0x7393('0x3b')],'outboundUnknownCallsDay':_0x7fc0ef[_0x7393('0x3c')],'outboundAbandonedCallsDay':_0x7fc0ef[_0x7393('0x3d')],'predictiveIntervalAnsweredCalls':_0x7fc0ef[_0x7393('0x3e')],'predictiveIntervalAvgHoldtime':_0x7fc0ef[_0x7393('0x3f')],'predictiveIntervalAvgTalktime':_0x7fc0ef[_0x7393('0x40')],'predictiveIntervalDroppedCallsCallersExit':_0x7fc0ef[_0x7393('0x41')],'predictiveIntervalDroppedCallsTimeout':_0x7fc0ef[_0x7393('0x42')],'predictiveIntervalErlangCalls':_0x7fc0ef[_0x7393('0x43')],'predictiveIntervalErlangCallsDroppedCalls':_0x7fc0ef[_0x7393('0x44')],'predictiveIntervalHitRate':_0x7fc0ef['predictiveIntervalHitRate'],'predictiveIntervalMultiplicativeFactor':_0x7fc0ef['predictiveIntervalMultiplicativeFactor'],'predictiveIntervalPauses':_0x7fc0ef[_0x7393('0x45')],'predictiveIntervalAvailable':_0x7fc0ef['predictiveIntervalAvailable'],'predictiveIntervalTotalCalls':_0x7fc0ef[_0x7393('0x46')],'message':_0x7fc0ef['message'],'originated':_0x7fc0ef[_0x7393('0x47')],'erlangCalls':_0x7fc0ef['erlangCalls'],'erlangCallToSecond':_0x7fc0ef[_0x7393('0x48')],'erlangAbandonmentRate':_0x7fc0ef[_0x7393('0x49')],'erlangBusyFactor':_0x7fc0ef[_0x7393('0x4a')],'startPredictive':_0x7fc0ef[_0x7393('0x4b')],'startProgressive':_0x7fc0ef[_0x7393('0x4c')]};if(_0x7fc0ef[_0x7393('0x4d')]){_0x4d7870[_0x7393('0x4d')]={'id':_0x7fc0ef[_0x7393('0x4d')]['id'],'name':_0x7fc0ef[_0x7393('0x4d')][_0x7393('0x4e')],'active':_0x7fc0ef['Trunk'][_0x7393('0x4f')],'callerid':_0x7fc0ef['Trunk'][_0x7393('0x50')]};}if(_0x7fc0ef['Interval']){_0x4d7870[_0x7393('0x51')]={'id':_0x7fc0ef[_0x7393('0x51')]['id'],'name':_0x7fc0ef[_0x7393('0x51')][_0x7393('0x4e')]};}var _0x121d48=md5(JSON['stringify'](_0x4d7870));if(_0x7fc0ef[_0x7393('0x3')]!==_0x121d48){_0x7fc0ef['md5']=_0x121d48;emit(util[_0x7393('0x52')](_0x7393('0x53'),_0x4d7870[_0x7393('0x4e')]),_0x7393('0x54'),_0x4d7870);}}}function emitVoiceQueueChannelRemove(_0x27f469){logger['info']('[DEBUG]\x20Emit\x20voice_queue_channel:remove\x20event',JSON[_0x7393('0x55')](_0x27f469));emit(util[_0x7393('0x52')](_0x7393('0x53'),_0x27f469[_0x7393('0x4e')]),'voice_queue_channel:remove',_0x27f469);io['emit']('voice_queue_presence:remove',_0x27f469);}function notSendMessagesQueue(_0x264393){if(_0x264393[_0x7393('0x56')]){if(_0x264393[_0x7393('0x47')]===0x0&&_0x264393[_0x7393('0x24')]===0x0){_0x264393[_0x7393('0x56')]=![];_0x264393[_0x7393('0x57')]=0x0;_0x264393[_0x7393('0x58')]=0x0;_0x264393[_0x7393('0x59')]=_0x7393('0x5a');ut[_0x7393('0x5b')](_0x7393('0x5c'),_0x264393[_0x7393('0x4e')]+_0x7393('0x5d'));}else{_0x264393[_0x7393('0x59')]=_0x7393('0x5e');ut[_0x7393('0x5b')](_0x7393('0x5c'),_0x264393[_0x7393('0x4e')]+_0x7393('0x5f'));}emitCampaignPreview(_0x264393);}}Preview[_0x7393('0xf')][_0x7393('0x1f')]=function(){var _0x2c498d=this;setInterval(function(){_0x2c498d['syncCampaigns']();},0x7cf);};Preview[_0x7393('0xf')][_0x7393('0x60')]=function(){var _0x25a2a6=this[_0x7393('0x11')];this[_0x7393('0x15')]+=0x1;for(var _0x8c550e in _0x25a2a6){if(_0x25a2a6[_0x7393('0x61')](_0x8c550e)&&(_0x25a2a6[_0x8c550e][_0x7393('0x2e')]==='preview'||_0x25a2a6[_0x8c550e]['dialMethod']===_0x7393('0x62'))&&_0x25a2a6[_0x8c550e]['type']===_0x7393('0x63')){if(this[_0x7393('0x15')]>0x7){this[_0x7393('0x15')]=0x0;this[_0x7393('0x64')]();}}if(_0x25a2a6[_0x7393('0x61')](_0x8c550e)&&_0x25a2a6[_0x8c550e][_0x7393('0x2e')]==='preview'&&_0x25a2a6[_0x8c550e][_0x7393('0x21')]===_0x7393('0x63')){if(_0x25a2a6[_0x8c550e][_0x7393('0x2d')]){this[_0x7393('0x65')](_0x25a2a6[_0x8c550e]);if(_0x25a2a6[_0x8c550e][_0x7393('0x66')])this['recallMe'](_0x25a2a6[_0x8c550e]);}else{notSendMessagesQueue(_0x25a2a6[_0x8c550e]);}}}};Preview['prototype'][_0x7393('0x67')]=function(_0x51a192){var _0x21b358=this;this[_0x7393('0x10')][_0x7393('0x68')](function(){if(!_[_0x7393('0x69')](_0x21b358[_0x7393('0x13')][_0x51a192])){loggerAction[_0x7393('0x6a')](_0x7393('0x6b'),_0x51a192,_0x7393('0x6c'),_0x21b358[_0x7393('0x13')][_0x51a192][_0x7393('0x6d')],_0x7393('0x6e'),JSON[_0x7393('0x55')](_0x21b358[_0x7393('0x11')][_0x21b358[_0x7393('0x13')][_0x51a192][_0x7393('0x6d')]]['originated']),_0x7393('0x6f'),JSON[_0x7393('0x55')](_0x21b358[_0x7393('0x11')][_0x21b358[_0x7393('0x13')][_0x51a192]['queue']][_0x7393('0x24')]),JSON[_0x7393('0x55')](_0x21b358[_0x7393('0x13')][_0x51a192][_0x7393('0x70')]),JSON[_0x7393('0x55')](_[_0x7393('0x71')](_0x21b358[_0x7393('0x13')][_0x51a192],[_0x7393('0x72'),_0x7393('0x73'),'VoiceQueueId',_0x7393('0x74')])));return ami[_0x7393('0x75')]({'action':_0x7393('0x76'),'channel':_0x21b358['actions'][_0x51a192][_0x7393('0x77')]})[_0x7393('0x78')](function(_0x4c26e3){if(_0x4c26e3[_0x7393('0x59')]==='No\x20such\x20channel'){setTimeout(function(){if(_0x21b358[_0x7393('0x13')][_0x51a192]){ut['updateOriginated'](_0x21b358[_0x7393('0x11')][_0x21b358[_0x7393('0x13')][_0x51a192]['queue']],_0x7393('0x79'));if(_0x21b358[_0x7393('0x13')][_0x51a192][_0x7393('0x70')]===!![]){ut[_0x7393('0x7a')](_0x21b358['campaignsPreview'][_0x21b358['actions'][_0x51a192]['queue']],_0x7393('0x79'));ut[_0x7393('0x7b')](_0x7393('0x7c')+_0x51a192,_0x21b358[_0x7393('0x13')][_0x51a192][_0x7393('0x6d')]);}ut[_0x7393('0x7b')](_0x7393('0x7d')+_0x51a192,_0x21b358[_0x7393('0x13')][_0x51a192][_0x7393('0x6d')]);delete _0x21b358[_0x7393('0x13')][_0x51a192];}},0x2328);}});}});};Preview[_0x7393('0xf')][_0x7393('0x64')]=function(){var _0x42217a=this;loggerAction[_0x7393('0x6a')](_0x7393('0x7e'),_[_0x7393('0x7f')](this['actions']));for(var _0x53d44e in this[_0x7393('0x13')]){if(_0x42217a['actions']['hasOwnProperty'](_0x53d44e)){_0x42217a['clearZombieChannel'](_0x53d44e);}}};Preview[_0x7393('0xf')]['recallMe']=function(_0x4645bd){var _0x57d7b1=this;rpcDb['getContactRecallMe'](_0x4645bd['id'],ut[_0x7393('0x80')](this['agents']))[_0x7393('0x81')](function(_0x4a0642){if(!_[_0x7393('0x69')](_0x4a0642)){for(var _0x5f7d6c=0x0;_0x5f7d6c<_0x4a0642[_0x7393('0x82')];_0x5f7d6c+=0x1){if(ut[_0x7393('0x83')](_0x4a0642[_0x5f7d6c]['scheduledat'])<_0x4645bd[_0x7393('0x84')]*0x3c){if(_0x4a0642[_0x5f7d6c][_0x7393('0x85')]&&!_0x4a0642[_0x5f7d6c][_0x7393('0x85')]['voicePause']){_0x57d7b1[_0x7393('0x86')](_0x4a0642[_0x5f7d6c]['id'])['then'](ut['logger2']('[RecallMe]'))[_0x7393('0x78')](ut[_0x7393('0x87')](_0x7393('0x88')));}else{rpcDb[_0x7393('0x89')](_0x4a0642[_0x5f7d6c]['id']);}}else{var _0x582e65=new Action(_0x4a0642[_0x5f7d6c],_0x4645bd);_0x582e65['starttime']=moment()['format'](_0x7393('0x8a'));_0x4645bd['outboundReCallsDay']+=0x1;ut[_0x7393('0x8b')](_0x582e65,0x17,_0x7393('0x8c'));if(_0x4645bd[_0x7393('0x8d')]){rpcDb[_0x7393('0x8e')](ut[_0x7393('0x8f')](_0x4a0642[_0x5f7d6c]));rpcDb[_0x7393('0x90')](_0x582e65,'[HistoryDialRecallInQueue][historyCatch]');}else{ut[_0x7393('0x8b')](_0x582e65,0x16,_0x7393('0x91'));rpcDb['createCustomerHistory'](_0x582e65,_0x7393('0x92'));rpcDb[_0x7393('0x93')](_0x582e65,_0x7393('0x92'));}}}}})[_0x7393('0x78')](ut[_0x7393('0x87')]('[getContactRecallMe]'));};Preview['prototype'][_0x7393('0x65')]=function(_0x45166d){_0x45166d[_0x7393('0x56')]=!![];if(ut['IsNotLoggedIn'](_0x45166d[_0x7393('0x23')])){_0x45166d[_0x7393('0x59')]='AGENTS_NOT_LOGGED';}else if(!ut['isActive'](_0x45166d['dialActive'])){_0x45166d['message']='NOT_ACTIVE';}else if(!this[_0x7393('0x94')](_0x45166d[_0x7393('0x4d')])){if(!this[_0x7393('0x94')](_0x45166d[_0x7393('0x95')])){_0x45166d['message']='TRUNK_IS_NOT_REACHABLE';}else{_0x45166d[_0x7393('0x59')]=_0x7393('0x96');}}else{_0x45166d[_0x7393('0x59')]=_0x7393('0x96');}emitCampaignPreview(_0x45166d);};Preview[_0x7393('0xf')]['callProgressDetectingCustomer']=function(_0x13fc0c,_0x517846,_0x12f8d3){var _0x4b2079=this;var _0x1a42c8=this['actions'][_0x517846];var _0x3250b9=this['campaignsPreview'][_0x1a42c8['queue']];var _0x7f3a81;if(_0x3250b9){switch(_0x12f8d3){case'1':_0x3250b9[_0x7393('0x97')]+=0x1;_0x1a42c8[_0x7393('0x98')]+=0x1;_0x1a42c8[_0x7393('0x99')]=ut[_0x7393('0x9a')](_0x1a42c8);ut[_0x7393('0x8b')](_0x1a42c8,0x0,'NoSuchNumber');ami['emit'](_0x7393('0x9b'),ut[_0x7393('0x9c')](_0x1a42c8,_0x7393('0x9d')));rpcDb[_0x7393('0x90')](_0x1a42c8,'[callProgressDetectingCustomer][logNoSuch]');if(ut[_0x7393('0x9a')](_0x1a42c8)>=_0x3250b9[_0x7393('0x9e')]){_0x7f3a81=ut[_0x7393('0x9f')](_0x1a42c8,0xf,'Global');rpcDb[_0x7393('0x93')](_0x7f3a81,_0x7393('0xa0'));}else{if(_0x1a42c8[_0x7393('0x98')]>=_0x3250b9[_0x7393('0xa1')]){rpcDb[_0x7393('0x93')](_0x1a42c8,_0x7393('0xa0'));}else{rpcDb[_0x7393('0xa2')](ut[_0x7393('0xa3')](_0x1a42c8,_0x7393('0x98'),_0x3250b9[_0x7393('0xa4')]),_0x1a42c8['unlockAgent'],_0x1a42c8[_0x7393('0xa5')]);}}delete this[_0x7393('0x13')][_0x13fc0c[_0x7393('0xa6')]];break;case _0x7393('0xa7'):var _0x5e42f3=moment()[_0x7393('0x52')](_0x7393('0x8a'));_0x1a42c8[_0x7393('0xa8')]=_0x5e42f3;_0x1a42c8[_0x7393('0xa9')]=_0x5e42f3;_0x1a42c8[_0x7393('0x70')]=!![];_0x3250b9[_0x7393('0x24')]+=0x1;logger[_0x7393('0x6a')](_0x7393('0xaa'),_0x1a42c8[_0x7393('0xab')],_0x7393('0xac'),_0x3250b9['name'],'pTalking:\x20',_0x3250b9['pTalking']);ami[_0x7393('0x20')](_0x7393('0xad'),ut['buildObj'](_0x1a42c8,_0x7393('0xae'),this[_0x7393('0x11')][_0x1a42c8[_0x7393('0x6d')]]));if(_0x3250b9[_0x7393('0xaf')]){ami[_0x7393('0x20')](_0x7393('0xb0'),ut['buildAcw'](_0x1a42c8));}break;case'16':ami[_0x7393('0x20')](_0x7393('0xb1'),ut[_0x7393('0x9c')](_0x1a42c8,_0x7393('0xb2'),this[_0x7393('0x11')][_0x1a42c8[_0x7393('0x6d')]]));emitVoiceQueueChannelRemove(ut['buildObj'](_0x1a42c8,_0x7393('0xb2')));_0x3250b9[_0x7393('0x33')]+=0x1;_0x3250b9[_0x7393('0x28')]+=0x1;_0x3250b9['answered']+=0x1;ut[_0x7393('0x7a')](_0x3250b9,_0x7393('0xb3'));_0x1a42c8[_0x7393('0x99')]=ut[_0x7393('0x9a')](_0x1a42c8);ut[_0x7393('0x8b')](_0x1a42c8,0x4,_0x7393('0xb4'));rpcDb[_0x7393('0x90')](_0x1a42c8,_0x7393('0xb5'));rpcDb[_0x7393('0x93')](_0x1a42c8,_0x7393('0xb6'));rpcDb[_0x7393('0xb7')](_0x1a42c8);_0x3250b9[_0x7393('0x25')]+=_0x1a42c8[_0x7393('0xb8')];_0x3250b9[_0x7393('0xb9')]+=_0x1a42c8['talktime'];logger[_0x7393('0x6a')](_0x7393('0xba'),_0x1a42c8[_0x7393('0xab')],'\x20Queue',_0x3250b9[_0x7393('0x4e')],'pTalking:\x20',_0x3250b9[_0x7393('0x24')]);delete this[_0x7393('0x13')][_0x13fc0c['linkedid']];break;case _0x7393('0xbb'):_0x3250b9[_0x7393('0x35')]+=0x1;_0x1a42c8[_0x7393('0xbc')]+=0x1;_0x1a42c8[_0x7393('0x99')]=ut['totalGlobal'](_0x1a42c8);ut[_0x7393('0x8b')](_0x1a42c8,0x5,'Busy');ami[_0x7393('0x20')](_0x7393('0xbd'),ut[_0x7393('0x9c')](_0x1a42c8,'busy'));rpcDb['createCustomerHistory'](_0x1a42c8,'[callProgressDetectingCustomer][logBusy]');if(ut[_0x7393('0x9a')](_0x1a42c8)>=_0x3250b9['dialGlobalMaxRetry']){_0x7f3a81=ut['cloneAction'](_0x1a42c8,0xf,_0x7393('0xbe'));rpcDb[_0x7393('0x93')](_0x7f3a81,_0x7393('0xbf'));}else{if(_0x1a42c8[_0x7393('0xbc')]>=_0x3250b9['dialBusyMaxRetry']){rpcDb[_0x7393('0x93')](_0x1a42c8,_0x7393('0xc0'));}else{rpcDb[_0x7393('0xa2')](ut['scheduledAt'](_0x1a42c8,_0x7393('0xbc'),_0x3250b9['dialBusyRetryFrequency']),_0x1a42c8[_0x7393('0xc1')],_0x1a42c8[_0x7393('0xa5')]);}}break;case _0x7393('0xc2'):_0x3250b9[_0x7393('0x38')]+=0x1;_0x1a42c8[_0x7393('0xc3')]+=0x1;_0x1a42c8[_0x7393('0x99')]=ut[_0x7393('0x9a')](_0x1a42c8);ut['logCustomer'](_0x1a42c8,0x3,'NoAnswer');ami[_0x7393('0x20')](_0x7393('0xc4'),ut['buildObj'](_0x1a42c8,_0x7393('0xc5')));rpcDb['createCustomerHistory'](_0x1a42c8,'[callProgressDetectingCustomer][logNoAnswer]');if(ut[_0x7393('0x9a')](_0x1a42c8)>=_0x3250b9[_0x7393('0x9e')]){_0x7f3a81=ut['cloneAction'](_0x1a42c8,0xf,_0x7393('0xbe'));rpcDb[_0x7393('0x93')](_0x7f3a81,_0x7393('0xc6'));}else{if(_0x1a42c8[_0x7393('0xc3')]>=_0x3250b9['dialNoAnswerMaxRetry']){rpcDb['createCustomerFinal'](_0x1a42c8,_0x7393('0xc7'));}else{rpcDb[_0x7393('0xa2')](ut[_0x7393('0xa3')](_0x1a42c8,_0x7393('0xc3'),_0x3250b9['dialNoAnswerRetryFrequency']),_0x1a42c8[_0x7393('0xc1')],_0x1a42c8['activeContact']);}}break;case _0x7393('0xc8'):_0x3250b9[_0x7393('0x36')]+=0x1;_0x1a42c8[_0x7393('0xc9')]+=0x1;_0x1a42c8[_0x7393('0x99')]=ut[_0x7393('0x9a')](_0x1a42c8);ut[_0x7393('0x8b')](_0x1a42c8,0x8,'Congestion');ami[_0x7393('0x20')](_0x7393('0xca'),ut[_0x7393('0x9c')](_0x1a42c8,_0x7393('0xcb')));rpcDb[_0x7393('0x90')](_0x1a42c8,_0x7393('0xcc'));if(ut['totalGlobal'](_0x1a42c8)>=_0x3250b9['dialGlobalMaxRetry']){_0x7f3a81=ut[_0x7393('0x9f')](_0x1a42c8,0xf,_0x7393('0xbe'));rpcDb[_0x7393('0x93')](_0x7f3a81,'[callProgressDetectingCustomer][logCongestionGlobal]');}else{if(_0x1a42c8[_0x7393('0xc9')]>=_0x3250b9[_0x7393('0xcd')]){rpcDb[_0x7393('0x93')](_0x1a42c8,'[callProgressDetectingCustomer][logCongestion]');}else{rpcDb[_0x7393('0xa2')](ut[_0x7393('0xa3')](_0x1a42c8,_0x7393('0xc9'),_0x3250b9['dialBusyRetryFrequency']),_0x1a42c8[_0x7393('0xc1')],_0x1a42c8[_0x7393('0xa5')]);}}break;case _0x7393('0xce'):_0x3250b9[_0x7393('0x3b')]+=0x1;_0x1a42c8['countagentrejectretry']+=0x1;_0x1a42c8[_0x7393('0x99')]=ut[_0x7393('0x9a')](_0x1a42c8);ut[_0x7393('0x8b')](_0x1a42c8,0x14,_0x7393('0xcf'));ami[_0x7393('0x20')](_0x7393('0xd0'),ut[_0x7393('0x9c')](_0x1a42c8,'agentreject'));rpcDb[_0x7393('0x90')](_0x1a42c8,_0x7393('0xd1'));if(ut[_0x7393('0x9a')](_0x1a42c8)>=_0x3250b9['dialGlobalMaxRetry']){_0x7f3a81=ut['cloneAction'](_0x1a42c8,0x14,_0x7393('0xcf'));rpcDb[_0x7393('0x93')](_0x7f3a81,_0x7393('0xd2'));}else{if(_0x1a42c8['countagentrejectretry']>=_0x3250b9[_0x7393('0xd3')]){rpcDb[_0x7393('0x93')](_0x1a42c8,_0x7393('0xd2'));}else{rpcDb[_0x7393('0xa2')](ut[_0x7393('0xa3')](_0x1a42c8,'countagentrejectretry',_0x3250b9[_0x7393('0xd4')]),_0x1a42c8[_0x7393('0xc1')],_0x1a42c8['activeContact']);}}break;case _0x7393('0xd5'):_0x3250b9[_0x7393('0x3d')]+=0x1;_0x1a42c8[_0x7393('0xd6')]+=0x1;_0x1a42c8[_0x7393('0x99')]=ut[_0x7393('0x9a')](_0x1a42c8);ut[_0x7393('0x8b')](_0x1a42c8,0xb,'Abandoned');rpcDb[_0x7393('0x90')](_0x1a42c8,_0x7393('0xd7'));if(ut['totalGlobal'](_0x1a42c8)>=_0x3250b9[_0x7393('0x9e')]){_0x7f3a81=ut[_0x7393('0x9f')](_0x1a42c8,0xf,_0x7393('0xbe'));rpcDb[_0x7393('0x93')](_0x7f3a81,_0x7393('0xd7'));}else{if(_0x1a42c8[_0x7393('0xd8')]>=_0x3250b9[_0x7393('0xd9')]){rpcDb[_0x7393('0x93')](_0x1a42c8,_0x7393('0xd7'));}else{rpcDb['rescheduleContact'](ut[_0x7393('0xa3')](_0x1a42c8,'countabandonedretry',_0x3250b9[_0x7393('0xda')]),_0x1a42c8[_0x7393('0xc1')],_0x1a42c8[_0x7393('0xa5')]);}}break;case'18':_0x3250b9['outboundUnknownCallsDay']+=0x1;_0x1a42c8[_0x7393('0xdb')]+=0x1;_0x1a42c8[_0x7393('0x99')]=ut[_0x7393('0x9a')](_0x1a42c8);ut[_0x7393('0x8b')](_0x1a42c8,0x12,_0x13fc0c[_0x7393('0xdc')]||_0x13fc0c['dialstatus']);ami[_0x7393('0x20')](_0x7393('0xdd'),ut[_0x7393('0x9c')](_0x1a42c8,'amd'));rpcDb[_0x7393('0x90')](_0x1a42c8,_0x7393('0xde'));if(ut[_0x7393('0x9a')](_0x1a42c8)>=_0x3250b9[_0x7393('0x9e')]){_0x7f3a81=ut[_0x7393('0x9f')](_0x1a42c8,0xf,_0x7393('0xbe'));rpcDb['createCustomerFinal'](_0x7f3a81,'[callProgressDetectingCustomer][hangupInAMD]');}else{rpcDb['createCustomerFinal'](_0x1a42c8,_0x7393('0xde'));}delete this[_0x7393('0x13')][_0x13fc0c[_0x7393('0xa6')]];break;case'19':_0x3250b9[_0x7393('0x3c')]+=0x1;_0x1a42c8[_0x7393('0x99')]=ut[_0x7393('0x9a')](_0x1a42c8);ut[_0x7393('0x8b')](_0x1a42c8,0x13,_0x13fc0c['cause-txt']||_0x13fc0c['dialstatus']);ami['emit']('custom:amd',ut[_0x7393('0x9c')](_0x1a42c8,'amd'));rpcDb[_0x7393('0x90')](_0x1a42c8,_0x7393('0xdf'));if(ut[_0x7393('0x9a')](_0x1a42c8)>=_0x3250b9['dialGlobalMaxRetry']){_0x7f3a81=ut[_0x7393('0x9f')](_0x1a42c8,0xf,_0x7393('0xbe'));rpcDb[_0x7393('0x93')](_0x7f3a81,_0x7393('0xdf'));}else{rpcDb[_0x7393('0x93')](_0x1a42c8,'[callProgressDetectingCustomer][machine]');}delete this[_0x7393('0x13')][_0x13fc0c['linkedid']];break;default:if(_0x1a42c8[_0x7393('0x70')]){ut[_0x7393('0x7a')](_0x3250b9,_0x7393('0xe0'));ut[_0x7393('0x7b')](_0x7393('0xe1')+_0x3250b9[_0x7393('0x4e')],_0x13fc0c);}_0x3250b9['outboundUnknownCallsDay']+=0x1;_0x1a42c8['countglobal']=ut[_0x7393('0x9a')](_0x1a42c8);ut[_0x7393('0x8b')](_0x1a42c8,0xc,_0x13fc0c[_0x7393('0xdc')]||_0x13fc0c['dialstatus']);rpcDb['createCustomerHistory'](_0x1a42c8,_0x7393('0xe2'));if(ut[_0x7393('0x9a')](_0x1a42c8)>=_0x3250b9[_0x7393('0x9e')]){_0x7f3a81=ut[_0x7393('0x9f')](_0x1a42c8,0xf,_0x7393('0xbe'));rpcDb['createCustomerFinal'](_0x7f3a81,_0x7393('0xe3'));}else{rpcDb[_0x7393('0x93')](_0x1a42c8,_0x7393('0xe3'));}delete this[_0x7393('0x13')][_0x13fc0c[_0x7393('0xa6')]];}if(!(_0x1a42c8['dialAnswer']&&_0x12f8d3==='16')){ut['updateOriginated'](_0x3250b9,_0x7393('0xe4'));logger['info'](_0x7393('0xe5'),_0x1a42c8[_0x7393('0xab')],_0x7393('0xac'),_0x3250b9[_0x7393('0x4e')],_0x7393('0x6e'),_0x3250b9[_0x7393('0x47')]);}if(_0x12f8d3!=='ANSWER'){delete this[_0x7393('0x13')][_0x13fc0c['linkedid']];delete this[_0x7393('0x13')][_0x13fc0c['destlinkedid']];}}};Preview['prototype'][_0x7393('0xe6')]=function(_0x5addef,_0x100e14,_0x54852a){if(_['isUndefined'](_0x100e14)&&_0x7393('0xe7')!==typeof _0x100e14){return;}if(_['isUndefined'](_0x54852a)&&'object'!==typeof _0x54852a){return;}switch(_0x54852a[_0x7393('0xe8')]){case'0':ut['logAgent'](_0x5addef,0x0,_0x7393('0xe9'));rpcDb[_0x7393('0xea')](_0x5addef,'[callProgressDetectingAgent][logNoSuch]');break;case'3':ut[_0x7393('0xeb')](_0x5addef,0x3,_0x7393('0xec'));rpcDb[_0x7393('0xea')](_0x5addef,_0x7393('0xed'));break;case'5':ut[_0x7393('0xeb')](_0x5addef,0x5,_0x7393('0xee'));rpcDb[_0x7393('0xea')](_0x5addef,_0x7393('0xef'));break;case'8':ut[_0x7393('0xeb')](_0x5addef,0x8,_0x7393('0xf0'));rpcDb['createAgentHistory'](_0x5addef,_0x7393('0xf1'));break;case'22':ut[_0x7393('0xeb')](_0x5addef,0x16,_0x7393('0xf2'));rpcDb['createAgentHistory'](_0x5addef,_0x7393('0xf3'));break;default:ut[_0x7393('0xeb')](_0x5addef,0xc,_0x54852a[_0x7393('0xe8')]);rpcDb[_0x7393('0xea')](_0x5addef,'[callProgressDetectingAgent][logCongestion]');}ut[_0x7393('0xf4')](_0x100e14,_0x7393('0xf5'));logger[_0x7393('0x6a')](_0x7393('0xf6'),_0x5addef[_0x7393('0xab')],_0x7393('0xac'),_0x100e14['name'],_0x7393('0x6e'),_0x100e14[_0x7393('0x47')]);delete this[_0x7393('0x13')][_0x5addef['uniqueid']];};Preview[_0x7393('0xf')][_0x7393('0xf7')]=function(_0x5f03cb,_0x5d2a9b,_0x2318df,_0x5e82ef,_0x5743f0){var _0xe0039d=this;return new BPromise(function(_0x2ff7c6,_0xfc6392){if(_[_0x7393('0x69')](_0x5d2a9b)||_['isNil'](_0x5d2a9b['Contact'])||_[_0x7393('0x69')](_0x5d2a9b[_0x7393('0xf8')][_0x7393('0xf9')])||_['isNil'](_0x5d2a9b[_0x7393('0xfa')])){_0xfc6392(ut[_0x7393('0x59')](_0x7393('0xfb'),_0x5e82ef,_0x5743f0));return;}var _0x1b9452=uuid['v4']();var _0x598591=_0xe0039d[_0x7393('0x11')][_0x5d2a9b[_0x7393('0x6c')]['name']];var _0x51d909=_0x2318df?_0xe0039d[_0x7393('0x14')][_0x2318df]['id']:undefined;_0xe0039d[_0x7393('0x13')][_0x1b9452]=new Action(_0x5d2a9b,_0x598591,_0x1b9452,_0x2318df,_0x51d909);var _0x15f81e=_0xe0039d[_0x7393('0x13')][_0x1b9452];_0x15f81e[_0x7393('0xc1')]=_0x5e82ef;_0x15f81e[_0x7393('0xa5')]=_0x5743f0;_0x15f81e['lookAgent']=_0x2318df;if(_[_0x7393('0xfc')](_0x5f03cb)){_0xe0039d[_0x7393('0xfd')](_0x15f81e,_0x598591,_0x5d2a9b,_0x2318df)[_0x7393('0x81')](function(_0x3ec2b9){logger[_0x7393('0x6a')]('[Preview][execCall][success]',_0x7393('0xfe')+_0x15f81e[_0x7393('0x6d')]+_0x7393('0xff')+_0x15f81e[_0x7393('0x100')],JSON[_0x7393('0x55')](_0x3ec2b9));ami['emit'](_0x7393('0x101'),ut[_0x7393('0x9c')](_0x15f81e,_0x7393('0x102'),_0xe0039d[_0x7393('0x11')][_0x15f81e[_0x7393('0x6d')]]));_0x2ff7c6(ut['message'](_0x7393('0x103')));})[_0x7393('0x78')](function(_0x3fb82a){ut['logger'](_0x7393('0x104'),_0x3fb82a);_0xfc6392(ut[_0x7393('0x59')](_0x7393('0x105'),_0x5e82ef,_0x5743f0));});}else{_0x598591[_0x7393('0x34')]+=0x1;ut[_0x7393('0x106')](_0x15f81e);rpcDb[_0x7393('0x107')](_0x15f81e,_0x7393('0x108'));delete _0xe0039d['actions'][_0x1b9452];_0xfc6392(ut['message'](_0x7393('0x109'),_0x5e82ef,_0x5743f0));}});};Preview[_0x7393('0xf')][_0x7393('0x94')]=function(_0x48f3d0){return!_['isNil'](_0x48f3d0)&&!_['isNil'](_0x48f3d0[_0x7393('0x4e')])&&!_[_0x7393('0x69')](_0x48f3d0['active'])&&_0x48f3d0['active']&&!_[_0x7393('0x69')](this[_0x7393('0x12')][util[_0x7393('0x52')]('SIP/%s',_0x48f3d0[_0x7393('0x4e')])])&&!_[_0x7393('0x69')](this[_0x7393('0x12')][util[_0x7393('0x52')](_0x7393('0x10a'),_0x48f3d0['name'])][_0x7393('0x76')])&&(this[_0x7393('0x12')][util[_0x7393('0x52')](_0x7393('0x10a'),_0x48f3d0['name'])][_0x7393('0x76')]===_0x7393('0x10b')||this[_0x7393('0x12')][util[_0x7393('0x52')](_0x7393('0x10a'),_0x48f3d0[_0x7393('0x4e')])]['status']===_0x7393('0x10c'));};Preview[_0x7393('0xf')][_0x7393('0x86')]=function(_0x205772,_0x45c0b6){var _0x5dd71a=this;return new BPromise(function(_0x3d4a43,_0x56345c){_0x5dd71a[_0x7393('0x10d')](_0x205772,_0x45c0b6)[_0x7393('0x81')](function(_0x354466){_0x3d4a43(_[_0x7393('0x71')](_0x354466,[_0x7393('0x59')]));})[_0x7393('0x78')](function(_0x4ffc80){if(_0x4ffc80['unlock']){rpcDb[_0x7393('0x10e')](_0x205772);}if(_0x4ffc80['active']){rpcDb[_0x7393('0x89')](_0x205772);}_0x56345c(_[_0x7393('0x71')](_0x4ffc80,['message']));});});};Preview[_0x7393('0xf')][_0x7393('0x10d')]=function(_0x33ce5b,_0x119a72){var _0x3f146e=this;return new BPromise(function(_0x58bd7a,_0x46abac){var _0x4579be,_0x2448b8;rpcDb[_0x7393('0x10f')](_0x33ce5b)[_0x7393('0x81')](function(_0x5c76a0){if(!_[_0x7393('0x69')](_0x5c76a0[0x0])){_0x2448b8=_0x5c76a0[0x0]['recallme']?![]:!![];_0x4579be=_0x5c76a0[0x0][_0x7393('0x110')]?!![]:![];_0x4579be=_0x119a72?!![]:_0x4579be;}var _0x3cfe18=_0x3f146e[_0x7393('0x111')](_0x5c76a0);if(_0x3cfe18[_0x7393('0x112')]){rpcDb['checkIsBlackList'](_[_0x7393('0x71')](_0x5c76a0[0x0],[_0x7393('0xfa'),_0x7393('0x113')]))['then'](function(_0x153485){_0x3f146e[_0x7393('0xf7')](_0x153485,_0x5c76a0[0x0],_0x119a72,_0x2448b8,_0x4579be)['then'](function(_0x2d9d47){_0x58bd7a(_0x2d9d47);})[_0x7393('0x78')](function(_0x42b1ba){_0x46abac(_0x42b1ba);});})[_0x7393('0x78')](function(_0x45feb4){ut[_0x7393('0x5b')](_0x7393('0x114'),_0x45feb4);_0x46abac(ut['message'](_0x7393('0x115'),_0x2448b8,_0x4579be));});}else{_0x46abac(ut['message'](_0x3cfe18[_0x7393('0x59')],_0x2448b8,_0x4579be));}})[_0x7393('0x78')](function(_0x2324bb){ut[_0x7393('0x5b')](_0x7393('0x116'),_0x2324bb);_0x46abac(ut[_0x7393('0x59')](_0x7393('0x115'),![],!![]));});});};Preview[_0x7393('0xf')]['validateContact']=function(_0x1458a0){if(_[_0x7393('0x69')](_0x1458a0)||_[_0x7393('0xfc')](_0x1458a0)||!_[_0x7393('0x69')](_0x1458a0[0x0][_0x7393('0x85')])&&_[_0x7393('0x69')](_0x1458a0[0x0][_0x7393('0x85')][_0x7393('0x4e')])){ut['logger'](_0x7393('0x117'),_0x1458a0);return{'isValid':![],'message':'Empty\x20Contact'};}var _0x159e40=this[_0x7393('0x11')][_0x1458a0[0x0][_0x7393('0x6c')]['name']];_0x159e40[_0x7393('0x59')]=_0x7393('0x96');if(_['isNil'](_0x159e40)){ut['logger']('[Preview][validateContact][Empty\x20Campaign]',_0x159e40);return{'isValid':![],'message':_0x7393('0x118')};}if(!this['isTrunkReachable'](_0x159e40[_0x7393('0x4d')])){ut[_0x7393('0x5b')](_0x7393('0x119'),'campaign\x20Name:\x20'+_0x159e40[_0x7393('0x4e')]+'\x20Trunk\x20is\x20not\x20active');if(!this[_0x7393('0x94')](_0x159e40[_0x7393('0x95')])){ut['logger'](_0x7393('0x119'),_0x159e40['name']+_0x7393('0x11a'));return{'isValid':![],'message':_0x7393('0x11b')};}}if(!ut['isActive'](_0x159e40[_0x7393('0x2d')])){ut[_0x7393('0x5b')](_0x7393('0x11c'),_0x159e40[_0x7393('0x4e')]+'\x20Not\x20Active');return{'isValid':![],'message':_0x7393('0x11d')+_0x159e40[_0x7393('0x4e')]+'\x20Not\x20Active'};}return{'isValid':!![],'message':_0x7393('0x11e')};};Preview['prototype'][_0x7393('0xfd')]=function(_0x2db944,_0x45f3b7,_0x31cdb3,_0x57ad6f){var _0x3aaf24=this;return new BPromise(function(_0x74e1f,_0x1d9600){var _0x4a9b35=_0x2db944[_0x7393('0xab')];var _0x4fbd1d=_0x3aaf24[_0x7393('0x94')](_0x45f3b7[_0x7393('0x4d')])?util[_0x7393('0x52')](_0x7393('0x11f'),_0x45f3b7[_0x7393('0x4d')]['name'],_['isNil'](_0x45f3b7[_0x7393('0x31')])?'':_0x45f3b7['dialPrefix'][_0x7393('0x120')]()||'',_0x45f3b7['dialCutDigit']>0x0?_0x31cdb3['Contact'][_0x7393('0xf9')][_0x7393('0x121')](_0x45f3b7[_0x7393('0x122')]):_0x31cdb3[_0x7393('0xf8')][_0x7393('0xf9')]):util[_0x7393('0x52')]('SIP/%s/%s%s',_[_0x7393('0x69')](_0x45f3b7[_0x7393('0x95')])?_0x45f3b7[_0x7393('0x4d')][_0x7393('0x4e')]:_0x45f3b7[_0x7393('0x95')][_0x7393('0x4e')],_[_0x7393('0x69')](_0x45f3b7['dialPrefix'])?'':_0x45f3b7['dialPrefix'][_0x7393('0x120')]()||'',_0x45f3b7[_0x7393('0x122')]>0x0?_0x31cdb3[_0x7393('0xf8')][_0x7393('0xf9')][_0x7393('0x121')](_0x45f3b7[_0x7393('0x122')]):_0x31cdb3[_0x7393('0xf8')]['phone']);var _0x4ba2d0=_0x3aaf24[_0x7393('0x94')](_0x45f3b7[_0x7393('0x4d')])?ut[_0x7393('0x123')](_0x45f3b7[_0x7393('0x4d')][_0x7393('0x50')],_0x45f3b7[_0x7393('0x2f')],_0x45f3b7[_0x7393('0x124')]>0x0?ut[_0x7393('0x125')](_0x45f3b7[_0x7393('0x30')],_0x45f3b7[_0x7393('0x124')]):_0x45f3b7[_0x7393('0x30')]):ut[_0x7393('0x123')](_[_0x7393('0x69')](_0x45f3b7[_0x7393('0x95')])?_0x45f3b7[_0x7393('0x4d')][_0x7393('0x50')]:_0x45f3b7['TrunkBackup'][_0x7393('0x50')],_0x45f3b7['dialOriginateCallerIdName'],_0x45f3b7[_0x7393('0x124')]>0x0?ut[_0x7393('0x125')](_0x45f3b7['dialOriginateCallerIdNumber'],_0x45f3b7[_0x7393('0x124')]):_0x45f3b7[_0x7393('0x30')]);if(_0x4ba2d0){_0x2db944['originatecalleridname']=ut[_0x7393('0x126')](_0x4ba2d0);_0x2db944['originatecalleridnum']=ut[_0x7393('0x127')](_0x4ba2d0);}var _0x3f8816=ut[_0x7393('0x128')](_0x45f3b7,_0x31cdb3,_0x4fbd1d,_0x4ba2d0,_0x4a9b35,_0x2db944);_['merge'](_0x2db944,ut[_0x7393('0x129')](_0x3f8816));_0x2db944[_0x7393('0x12a')]=moment()[_0x7393('0x52')](_0x7393('0x8a'));ami[_0x7393('0x75')](ut['variablesAction'](_0x2db944,_0x45f3b7,_0x3f8816,_0x2db944[_0x7393('0xa5')],_0x57ad6f))[_0x7393('0x81')](function(_0x56c1a4){_0x45f3b7[_0x7393('0x47')]+=0x1;logger[_0x7393('0x6a')]('[originated][increment]',_0x4a9b35,_0x7393('0xac'),_0x45f3b7[_0x7393('0x4e')],_0x7393('0x6e'),_0x45f3b7[_0x7393('0x47')]);_0x74e1f(_0x56c1a4);})['catch'](function(_0x4dcc39){ut['logAgent'](_0x2db944,0xe,_0x7393('0x12b'));rpcDb['createAgentHistory'](_0x2db944,_0x7393('0x12c'));_0x1d9600(_0x4dcc39);});});};Preview[_0x7393('0xf')]['syncNewExten']=function(_0x1f6895){if(this[_0x7393('0x13')][_0x1f6895[_0x7393('0xa6')]]){this[_0x7393('0x13')][_0x1f6895[_0x7393('0xa6')]][_0x7393('0x77')]=_0x1f6895[_0x7393('0x77')];}};Preview[_0x7393('0xf')][_0x7393('0x17')]=function(_0x11c9e9){var _0x349e05=this;var _0x31b4ed=this[_0x7393('0x13')][_0x11c9e9[_0x7393('0x12d')]];if(_0x31b4ed){if(_0x31b4ed['lookAgent']&&this[_0x7393('0x14')][_0x31b4ed['lookAgent']]){ut['logLookAgent'](_0x31b4ed,this[_0x7393('0x14')][_0x31b4ed[_0x7393('0x12e')]][_0x7393('0x4e')],this[_0x7393('0x14')][_0x31b4ed[_0x7393('0x12e')]]['id']);}var _0xd0502c=_[_0x7393('0x12f')](_0x31b4ed);_0xd0502c[_0x7393('0xa8')]=moment()[_0x7393('0x52')](_0x7393('0x8a'));var _0x42085b=_0x349e05[_0x7393('0x11')][_0x31b4ed[_0x7393('0x6d')]];if(ut[_0x7393('0x130')](_0x11c9e9[_0x7393('0x131')])){if(_0x31b4ed[_0x7393('0xc1')]){rpcDb[_0x7393('0x10e')](_0x31b4ed[_0x7393('0x100')]);}if(_0x31b4ed[_0x7393('0xa5')]){rpcDb[_0x7393('0x89')](_0x31b4ed[_0x7393('0x100')]);}ami['emit']('custom:agentringnoanswer',ut[_0x7393('0x9c')](_0x31b4ed,_0x7393('0x132'),this[_0x7393('0x11')][_0x31b4ed[_0x7393('0x6d')]]));this[_0x7393('0xe6')](_0xd0502c,_0x42085b,_0x11c9e9);}else{_0x31b4ed[_0x7393('0x12a')]=moment()[_0x7393('0x52')]('YYYY-MM-DD\x20HH:mm:ss');ut['logAgent'](_0xd0502c,0x4,_0x7393('0xb4'));rpcDb[_0x7393('0xea')](_0xd0502c,_0x7393('0x133'));}}};Preview[_0x7393('0xf')]['syncHangup']=function(_0x4e6c4c){var _0x385333=this;var _0x553649=this[_0x7393('0x13')][_0x4e6c4c['linkedid']];var _0x49b58e;if(_0x553649){_0x49b58e=this[_0x7393('0x11')][_0x553649['queue']];logger[_0x7393('0x6a')](_0x7393('0x134'),_0x4e6c4c[_0x7393('0xa6')],_0x7393('0xac'),_0x49b58e[_0x7393('0x4e')],_0x7393('0x6f'),_0x49b58e[_0x7393('0x24')]);}if(this[_0x7393('0x13')][_0x4e6c4c[_0x7393('0xa6')]]&&_0x4e6c4c[_0x7393('0xa6')]!==_0x4e6c4c['uniqueid']){if(_0x4e6c4c[_0x7393('0x135')]==='16'&&this[_0x7393('0x13')][_0x4e6c4c[_0x7393('0xa6')]][_0x7393('0x70')]){this[_0x7393('0x136')](_0x4e6c4c,_0x4e6c4c[_0x7393('0xa6')],_0x4e6c4c[_0x7393('0x135')]);}else if(this['actions'][_0x4e6c4c[_0x7393('0xa6')]][_0x7393('0x70')]){logger['info'](_0x7393('0x137'),_0x4e6c4c[_0x7393('0xa6')],_0x4e6c4c[_0x7393('0x135')],_0x7393('0xac'),_0x49b58e[_0x7393('0x4e')],_0x7393('0x6f'),_0x49b58e['pTalking']);this[_0x7393('0x136')](_0x4e6c4c,_0x4e6c4c[_0x7393('0xa6')],_0x4e6c4c[_0x7393('0x135')]);}}else if(_0x553649&&_[_0x7393('0x69')](_0x553649[_0x7393('0x138')])&&_0x49b58e['dialQueueProject']&&_0x4e6c4c[_0x7393('0xa6')]===_0x4e6c4c[_0x7393('0xab')]&&_['isNil'](_0x4e6c4c[_0x7393('0xe8')])&&_0x4e6c4c[_0x7393('0x135')]==='16'&&_0x4e6c4c[_0x7393('0x139')]==='6'&&_[_0x7393('0x13a')](_0x553649['transfer'])){if(_0x553649[_0x7393('0xc1')]){rpcDb['unlockContact'](_0x553649[_0x7393('0x100')]);}if(_0x553649[_0x7393('0xa5')]){rpcDb[_0x7393('0x89')](_0x553649[_0x7393('0x100')]);}_0x4e6c4c[_0x7393('0xe8')]='22';this[_0x7393('0xe6')](_0x553649,_0x49b58e,_0x4e6c4c);}else if(_0x553649&&_0x553649[_0x7393('0x13b')]){if(_0x4e6c4c[_0x7393('0x135')]==='16'&&this[_0x7393('0x13')][_0x4e6c4c[_0x7393('0xa6')]][_0x7393('0x70')]){logger[_0x7393('0x6a')](_0x7393('0x13c'),_0x4e6c4c[_0x7393('0xa6')],_0x4e6c4c[_0x7393('0x135')],_0x7393('0xac'),_0x49b58e[_0x7393('0x4e')],_0x7393('0x6f'),_0x49b58e[_0x7393('0x24')]);this[_0x7393('0x136')](_0x4e6c4c,_0x4e6c4c[_0x7393('0xa6')],_0x4e6c4c[_0x7393('0x135')]);}else if(this[_0x7393('0x13')][_0x4e6c4c[_0x7393('0xa6')]][_0x7393('0x70')]){logger[_0x7393('0x6a')](_0x7393('0x137'),_0x4e6c4c['linkedid'],_0x4e6c4c[_0x7393('0x135')],_0x7393('0xac'),_0x49b58e[_0x7393('0x4e')],_0x7393('0x6f'),_0x49b58e[_0x7393('0x24')]);this[_0x7393('0x136')](_0x4e6c4c,_0x4e6c4c[_0x7393('0xa6')],_0x4e6c4c[_0x7393('0x135')]);}}};Preview['prototype'][_0x7393('0x13d')]=function(_0xba3e38){if(this[_0x7393('0x13')][_0xba3e38[_0x7393('0x13e')]]&&_0xba3e38['destlinkedid']!==_0xba3e38['destuniqueid']){this[_0x7393('0x136')](_0xba3e38,_0xba3e38[_0x7393('0x13e')],_0xba3e38['dialstatus']);}};Preview[_0x7393('0xf')]['syncHangupRequest']=function(_0x30a2da){if(this[_0x7393('0x13')][_0x30a2da['linkedid']]&&_0x30a2da[_0x7393('0xa6')]!==_0x30a2da[_0x7393('0xab')]&&!this[_0x7393('0x13')][_0x30a2da[_0x7393('0xa6')]][_0x7393('0x70')]){if(_0x30a2da[_0x7393('0x135')]==='1'){this[_0x7393('0x136')](_0x30a2da,_0x30a2da[_0x7393('0xa6')],_0x30a2da[_0x7393('0x135')]);}}};Preview[_0x7393('0xf')][_0x7393('0x13f')]=function(_0x59315f,_0x84b553,_0x1ff2c4){if(this['actions'][_0x59315f]){if(_[_0x7393('0x69')](this[_0x7393('0x13')][_0x59315f][_0x7393('0x140')])){this[_0x7393('0x13')][_0x59315f][_0x7393('0x140')]={};}this[_0x7393('0x13')][_0x59315f][_0x7393('0x140')][_0x84b553]=_0x1ff2c4;}};Preview[_0x7393('0xf')]['syncVarSet']=function(_0x12aa32){try{if(!_[_0x7393('0x69')](_0x12aa32)){if(ut[_0x7393('0x141')](_['keys'](_0x12aa32[_0x7393('0x142')])[0x0])){this[_0x7393('0x13f')](_0x12aa32[_0x7393('0xab')],_[_0x7393('0x143')](_0x12aa32[_0x7393('0x142')])[0x0],_0x12aa32[_0x7393('0x144')]);}}}catch(_0x24943a){logger[_0x7393('0x145')](_0x7393('0x146'),util['inspect'](_0x24943a,{'showHidden':![],'depth':null}));}};Preview[_0x7393('0xf')][_0x7393('0x1c')]=function(_0x239bc0){if(_0x239bc0){if(this[_0x7393('0x13')][_0x239bc0[_0x7393('0x147')]]){this[_0x7393('0x13')][_0x239bc0[_0x7393('0x147')]]['transfer']=!![];}}};Preview[_0x7393('0xf')]['syncBlindTransfer']=function(_0x445003){if(_0x445003){if(this[_0x7393('0x13')][_0x445003[_0x7393('0x148')]]){this[_0x7393('0x13')][_0x445003['transfererlinkedid']][_0x7393('0x13b')]=!![];}}};module[_0x7393('0x149')]=Preview;