Built motion from commit (unavailable).|2.4.18
[motion2.git] / server / services / ami / preview / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x09ef=['unmonitored','execRun','pick','getContactPreview','recallme','isValid','checkIsBlackList','Contact.phone','Call\x20unsuccessful','[Preview][getContactPreview]','validateContact','[Preview][validateContact][Empty\x20Contact]','Empty\x20Contact','[Preview][validateContact][Empty\x20Campaign]','campaign\x20Name:\x20','\x20Trunk\x20is\x20not\x20active','[Preview][validateContact][Trunk\x20not\x20work]','\x20Trunk\x20Backup\x20is\x20not\x20active','Trunk\x20not\x20work','[Preview][validateContact][Campaign\x20Active]','Is\x20Valid','trim','substring','dialCutDigit','SIP/%s/%s%s','dialRandomLastDigitCallerIdNumber','getCallerIdRandom','extractCalleridName','extractCalleridNumber','merge','Action','[originated][increment]','OriginateError','syncOriginateResponse','actionid','logLookAgent','clone','isFailure','response','custom:agentringnoanswer','rejected','callProgressDetectingAgent','[callProgressDetectingAgent][logAnswer]','[syncHangup][talking]','cause','[syncHangup][talking][cause]','dialQueueProject','channelstate','transfer','syncDialEnd','addVariable','variables','filterKey','keys','value','error','transfertargetlinkedid','transfererlinkedid','util','lodash','bluebird','uuid','moment','md5','../../../config/environment','preview','../../../config/logger','actionPreview','./rpcDb','./util/util','redis','defaults','localhost','socket.io-emitter','prototype','enqueue','tail','finally','sequence','voiceQueues','trunks','actions','agents','clockClearZombieChannels','bind','hangup','syncHangup','syncHangupRequest','dialend','newexten','varset','attendedtransfer','syncAttendedTransfer','blindtransfer','syncBlindTransfer','campaignsPreview','type','outbound','name','strategy','answered','available','sumBillable','sumDuration','sumHoldTime','total','abandoned','waiting','loggedInDb','dialMethod','dialOriginateCallerIdName','dialOriginateCallerIdNumber','dialPrefix','outboundBlacklistCallsDay','outboundBusyCallsDay','outboundCongestionCallsDay','outboundDropCallsDayACS','outboundDropCallsDayTimeout','outboundNoAnswerCallsDay','outboundNoSuchCallsDay','outboundOriginateFailureCallsDay','outboundRejectCallsDay','outboundUnknownCallsDay','predictiveIntervalAnsweredCalls','predictiveIntervalAvgTalktime','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalHitRate','predictiveIntervalMultiplicativeFactor','predictiveIntervalPauses','predictiveIntervalAvailable','predictiveIntervalTotalCalls','message','originated','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','startPredictive','startProgressive','Trunk','active','callerid','Interval','stringify','format','voice_queue:save','info','voice:queue:%s','voice_queue_channel:remove','sendMessageOneNotActive','pTalking','paused','NOT_ACTIVE','logger','[CampaignPreview]\x20Campaign\x20Queue:\x20','\x20is\x20not\x20active','IS_DISACTIVED','\x20is\x20disactive','loopCampaigns','hasOwnProperty','booked','clearZombieChannels','recallMe','clearZombieChannel','isNil','[clearZombieChannels][talking]','Queue','queue','originated:\x20','pTalking:\x20','contactId','ListId','status','catch','No\x20such\x20channel','updateOriginated','[clearZombieChannel]','dialAnswer','decrementTalkink','loggerError','[action]','size','getContactRecallMe','then','length','getDiff','scheduledat','dialRecallMeTimeout','Agent','voicePause','run','logger2','[RecallMe]','disableContact','YYYY-MM-DD\x20HH:mm:ss','outboundReCallsDay','logCustomer','RecallInQueue','dialRecallInQueue','rescheduleContactInQueue','[HistoryDialRecallInQueue][historyCatch]','RecallFailedTimeout','createCustomerHistory','createCustomerFinal','[getContactRecallMe]','setMessage','IsNotLoggedIn','loggedIn','AGENTS_NOT_LOGGED','isActive','dialActive','isTrunkReachable','TrunkBackup','TRUNK_IS_NOT_REACHABLE','ACTIVE','callProgressDetectingCustomer','countglobal','totalGlobal','NoSuchNumber','[callProgressDetectingCustomer][logNoSuch]','dialGlobalMaxRetry','cloneAction','[callProgressDetectingCustomer][logNoSuchGlobal]','ANSWER','responsetime','uniqueid','\x20Queue','custom:agentconnect','connect','acw','emit','custom:agentConnectPreview','buildObj','complete','outboundAnswerCallsDay','[16]','Answer','[callProgressDetectingCustomer][logAnswer]','[callProgressDetectingCustomer][logAnswerGlobal]','crateCustomerReportQueue','talktime','[syncHangup][talking][decrement]','linkedid','countbusyretry','[callProgressDetectingCustomer][logBusy]','[callProgressDetectingCustomer][logBusyGlobal]','dialBusyMaxRetry','rescheduleContact','scheduledAt','dialBusyRetryFrequency','unlockAgent','NOANSWER','countnoanswerretry','NoAnswer','[callProgressDetectingCustomer][logNoAnswer]','Global','[callProgressDetectingCustomer][logNoAnswerGlobal]','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','activeContact','countcongestionretry','Congestion','[callProgressDetectingCustomer][logCongestion]','[callProgressDetectingCustomer][logCongestionGlobal]','dialCongestionMaxRetry','unlockContact','idContact','[default]','cause-txt','dialstatus','[callProgressDetectingCustomer][logUnknown]','[callProgressDetectingCustomer][logUnknownGlobal]','[callProgressDetectingCustomer]','destlinkedid','object','isUndefined','reason','logAgent','createAgentHistory','[callProgressDetectingAgent][logNoSuch]','[callProgressDetectingAgent][logNoAnswer]','[callProgressDetectingAgent][logBusy]','[callProgressDetectingAgent][logCongestion]','AnswerAGI','[callProgressDetectingAgent][logAnswerAGI]','[callProgressDetectingAgent]','[originated][decrement][callProgressDetectingAgent]','checkInBlack','Contact','phone','VoiceQueueId','Contact\x20is\x20undefined','lookAgent','isEmpty','execCall','[Preview][execCall][success]','Queue:\x20','\x20IdHopper:\x20','custom:agentcalled','Calling','[Preview][execCall][failure]','Call\x20failed','logBlacklist','[Blacklist][error]','Contact\x20in\x20black\x20List','SIP/%s','reachable'];(function(_0x3b7cab,_0x573e6b){var _0x32f646=function(_0xb33f81){while(--_0xb33f81){_0x3b7cab['push'](_0x3b7cab['shift']());}};_0x32f646(++_0x573e6b);}(_0x09ef,0x16e));var _0xf09e=function(_0x562258,_0x282a2b){_0x562258=_0x562258-0x0;var _0x49175d=_0x09ef[_0x562258];return _0x49175d;};'use strict';var util=require(_0xf09e('0x0'));var _=require(_0xf09e('0x1'));var BPromise=require(_0xf09e('0x2'));var uuid=require(_0xf09e('0x3'));var moment=require(_0xf09e('0x4'));var md5=require(_0xf09e('0x5'));var Redis=require('ioredis');var config=require(_0xf09e('0x6'));var logger=require('../../../config/logger')(_0xf09e('0x7'));var loggerAction=require(_0xf09e('0x8'))(_0xf09e('0x9'));var ami=require('../ami');var rpcDb=require(_0xf09e('0xa'));var Action=require('./action');var ut=require(_0xf09e('0xb'));config[_0xf09e('0xc')]=_[_0xf09e('0xd')](config['redis'],{'host':_0xf09e('0xe'),'port':0x18eb});var io=require(_0xf09e('0xf'))(new Redis(config[_0xf09e('0xc')]));var Sequence=function(){};Sequence[_0xf09e('0x10')][_0xf09e('0x11')]=function(_0x47db42){this['tail']=this[_0xf09e('0x12')]?this[_0xf09e('0x12')][_0xf09e('0x13')](_0x47db42):_0x47db42();};function Preview(_0x394910){this[_0xf09e('0x14')]=new Sequence();this['campaignsPreview']=_0x394910[_0xf09e('0x15')];this['trunks']=_0x394910[_0xf09e('0x16')];this[_0xf09e('0x17')]={};this[_0xf09e('0x18')]=_0x394910['agents'];this[_0xf09e('0x19')]=0x0;ami['on']('originateresponse',this['syncOriginateResponse'][_0xf09e('0x1a')](this));ami['on'](_0xf09e('0x1b'),this[_0xf09e('0x1c')][_0xf09e('0x1a')](this));ami['on']('hanguprequest',this[_0xf09e('0x1d')][_0xf09e('0x1a')](this));ami['on'](_0xf09e('0x1e'),this['syncDialEnd'][_0xf09e('0x1a')](this));ami['on'](_0xf09e('0x1f'),this['syncNewExten'][_0xf09e('0x1a')](this));ami['on'](_0xf09e('0x20'),this['syncVarSet'][_0xf09e('0x1a')](this));ami['on'](_0xf09e('0x21'),this[_0xf09e('0x22')]['bind'](this));ami['on'](_0xf09e('0x23'),this[_0xf09e('0x24')][_0xf09e('0x1a')](this));this['loopCampaigns'](this[_0xf09e('0x25')]);}function emit(_0x5d7a0c,_0x1999f4,_0x47ac8a){io['to'](_0x5d7a0c)['emit'](_0x1999f4,_0x47ac8a);}function emitCampaignPreview(_0x1faef4){if(_0x1faef4[_0xf09e('0x26')]===_0xf09e('0x27')){var _0x5af4d2={'id':_0x1faef4['id'],'name':_0x1faef4[_0xf09e('0x28')],'strategy':_0x1faef4[_0xf09e('0x29')],'answered':_0x1faef4[_0xf09e('0x2a')],'available':_0x1faef4[_0xf09e('0x2b')],'loggedIn':_0x1faef4['loggedIn'],'pTalking':_0x1faef4['pTalking'],'sumBillable':_0x1faef4[_0xf09e('0x2c')],'sumDuration':_0x1faef4[_0xf09e('0x2d')],'sumHoldTime':_0x1faef4[_0xf09e('0x2e')]||0x0,'talking':_0x1faef4['talking'],'total':_0x1faef4[_0xf09e('0x2f')],'type':_0x1faef4['type'],'unmanaged':_0x1faef4['unmanaged'],'abandoned':_0x1faef4[_0xf09e('0x30')],'waiting':_0x1faef4[_0xf09e('0x31')],'loggedInDb':_0x1faef4[_0xf09e('0x32')],'dialActive':_0x1faef4['dialActive'],'dialMethod':_0x1faef4[_0xf09e('0x33')],'dialOriginateCallerIdName':_0x1faef4[_0xf09e('0x34')],'dialOriginateCallerIdNumber':_0x1faef4[_0xf09e('0x35')],'dialOriginateTimeout':_0x1faef4['dialOriginateTimeout'],'dialPrefix':_0x1faef4[_0xf09e('0x36')],'outboundAnswerAgiCallsDay':_0x1faef4['outboundAnswerAgiCallsDay'],'outboundAnswerCallsDay':_0x1faef4['outboundAnswerCallsDay'],'outboundBlacklistCallsDay':_0x1faef4[_0xf09e('0x37')],'outboundBusyCallsDay':_0x1faef4[_0xf09e('0x38')],'outboundCongestionCallsDay':_0x1faef4[_0xf09e('0x39')],'outboundDropCallsDayACS':_0x1faef4[_0xf09e('0x3a')],'outboundDropCallsDayCallersExit':_0x1faef4['outboundDropCallsDayCallersExit'],'outboundDropCallsDayTimeout':_0x1faef4[_0xf09e('0x3b')],'outboundNoAnswerCallsDay':_0x1faef4[_0xf09e('0x3c')],'outboundNoSuchCallsDay':_0x1faef4[_0xf09e('0x3d')],'outboundOriginateFailureCallsDay':_0x1faef4[_0xf09e('0x3e')],'outboundReCallsDay':_0x1faef4['outboundReCallsDay'],'outboundRejectCallsDay':_0x1faef4[_0xf09e('0x3f')],'outboundUnknownCallsDay':_0x1faef4[_0xf09e('0x40')],'predictiveIntervalAnsweredCalls':_0x1faef4[_0xf09e('0x41')],'predictiveIntervalAvgHoldtime':_0x1faef4['predictiveIntervalAvgHoldtime'],'predictiveIntervalAvgTalktime':_0x1faef4[_0xf09e('0x42')],'predictiveIntervalDroppedCallsCallersExit':_0x1faef4[_0xf09e('0x43')],'predictiveIntervalDroppedCallsTimeout':_0x1faef4[_0xf09e('0x44')],'predictiveIntervalErlangCalls':_0x1faef4['predictiveIntervalErlangCalls'],'predictiveIntervalErlangCallsDroppedCalls':_0x1faef4[_0xf09e('0x45')],'predictiveIntervalHitRate':_0x1faef4[_0xf09e('0x46')],'predictiveIntervalMultiplicativeFactor':_0x1faef4[_0xf09e('0x47')],'predictiveIntervalPauses':_0x1faef4[_0xf09e('0x48')],'predictiveIntervalAvailable':_0x1faef4[_0xf09e('0x49')],'predictiveIntervalTotalCalls':_0x1faef4[_0xf09e('0x4a')],'message':_0x1faef4[_0xf09e('0x4b')],'originated':_0x1faef4[_0xf09e('0x4c')],'erlangCalls':_0x1faef4['erlangCalls'],'erlangCallToSecond':_0x1faef4[_0xf09e('0x4d')],'erlangAbandonmentRate':_0x1faef4[_0xf09e('0x4e')],'erlangBusyFactor':_0x1faef4[_0xf09e('0x4f')],'startPredictive':_0x1faef4[_0xf09e('0x50')],'startProgressive':_0x1faef4[_0xf09e('0x51')]};if(_0x1faef4[_0xf09e('0x52')]){_0x5af4d2[_0xf09e('0x52')]={'id':_0x1faef4[_0xf09e('0x52')]['id'],'name':_0x1faef4['Trunk'][_0xf09e('0x28')],'active':_0x1faef4[_0xf09e('0x52')][_0xf09e('0x53')],'callerid':_0x1faef4['Trunk'][_0xf09e('0x54')]};}if(_0x1faef4['Interval']){_0x5af4d2[_0xf09e('0x55')]={'id':_0x1faef4[_0xf09e('0x55')]['id'],'name':_0x1faef4[_0xf09e('0x55')][_0xf09e('0x28')]};}var _0x5dfb97=md5(JSON[_0xf09e('0x56')](_0x5af4d2));if(_0x1faef4[_0xf09e('0x5')]!==_0x5dfb97){_0x1faef4['md5']=_0x5dfb97;emit(util[_0xf09e('0x57')]('voice:queue:%s',_0x5af4d2[_0xf09e('0x28')]),_0xf09e('0x58'),_0x5af4d2);}}}function emitVoiceQueueChannelRemove(_0x62668d){logger[_0xf09e('0x59')]('[DEBUG]\x20Emit\x20voice_queue_channel:remove\x20event',JSON[_0xf09e('0x56')](_0x62668d));emit(util[_0xf09e('0x57')](_0xf09e('0x5a'),_0x62668d['name']),_0xf09e('0x5b'),_0x62668d);}function notSendMessagesQueue(_0x1e6b9d){if(_0x1e6b9d[_0xf09e('0x5c')]){if(_0x1e6b9d[_0xf09e('0x4c')]===0x0&&_0x1e6b9d[_0xf09e('0x5d')]===0x0){_0x1e6b9d['sendMessageOneNotActive']=![];_0x1e6b9d[_0xf09e('0x2b')]=0x0;_0x1e6b9d[_0xf09e('0x5e')]=0x0;_0x1e6b9d[_0xf09e('0x4b')]=_0xf09e('0x5f');ut[_0xf09e('0x60')](_0xf09e('0x61'),_0x1e6b9d[_0xf09e('0x28')]+_0xf09e('0x62'));}else{_0x1e6b9d['message']=_0xf09e('0x63');ut[_0xf09e('0x60')](_0xf09e('0x61'),_0x1e6b9d[_0xf09e('0x28')]+_0xf09e('0x64'));}emitCampaignPreview(_0x1e6b9d);}}Preview['prototype'][_0xf09e('0x65')]=function(){var _0x24ef06=this;setInterval(function(){_0x24ef06['syncCampaigns']();},0x7cf);};Preview[_0xf09e('0x10')]['syncCampaigns']=function(){var _0x5c5e84=this['campaignsPreview'];this[_0xf09e('0x19')]+=0x1;for(var _0x2e5c97 in _0x5c5e84){if(_0x5c5e84[_0xf09e('0x66')](_0x2e5c97)&&(_0x5c5e84[_0x2e5c97][_0xf09e('0x33')]===_0xf09e('0x7')||_0x5c5e84[_0x2e5c97][_0xf09e('0x33')]===_0xf09e('0x67'))&&_0x5c5e84[_0x2e5c97][_0xf09e('0x26')]===_0xf09e('0x27')){if(this[_0xf09e('0x19')]>0x7){this[_0xf09e('0x19')]=0x0;this[_0xf09e('0x68')]();}}if(_0x5c5e84['hasOwnProperty'](_0x2e5c97)&&_0x5c5e84[_0x2e5c97][_0xf09e('0x33')]===_0xf09e('0x7')&&_0x5c5e84[_0x2e5c97][_0xf09e('0x26')]===_0xf09e('0x27')){if(_0x5c5e84[_0x2e5c97]['dialActive']){this['setMessage'](_0x5c5e84[_0x2e5c97]);this[_0xf09e('0x69')](_0x5c5e84[_0x2e5c97]);}else{notSendMessagesQueue(_0x5c5e84[_0x2e5c97]);}}}};Preview[_0xf09e('0x10')][_0xf09e('0x6a')]=function(_0x5dfaaa){var _0x415aba=this;this[_0xf09e('0x14')]['enqueue'](function(){if(!_[_0xf09e('0x6b')](_0x415aba['actions'][_0x5dfaaa])){loggerAction['info'](_0xf09e('0x6c'),_0x5dfaaa,_0xf09e('0x6d'),_0x415aba[_0xf09e('0x17')][_0x5dfaaa][_0xf09e('0x6e')],_0xf09e('0x6f'),JSON['stringify'](_0x415aba['campaignsPreview'][_0x415aba['actions'][_0x5dfaaa]['queue']][_0xf09e('0x4c')]),_0xf09e('0x70'),JSON[_0xf09e('0x56')](_0x415aba[_0xf09e('0x25')][_0x415aba[_0xf09e('0x17')][_0x5dfaaa][_0xf09e('0x6e')]][_0xf09e('0x5d')]),JSON[_0xf09e('0x56')](_0x415aba[_0xf09e('0x17')][_0x5dfaaa]['dialAnswer']),JSON[_0xf09e('0x56')](_['pick'](_0x415aba[_0xf09e('0x17')][_0x5dfaaa],[_0xf09e('0x71'),'UserId','VoiceQueueId',_0xf09e('0x72')])));return ami['Action']({'action':_0xf09e('0x73'),'channel':_0x415aba[_0xf09e('0x17')][_0x5dfaaa]['channel']})[_0xf09e('0x74')](function(_0xcc704e){if(_0xcc704e[_0xf09e('0x4b')]===_0xf09e('0x75')){setTimeout(function(){if(_0x415aba[_0xf09e('0x17')][_0x5dfaaa]){ut[_0xf09e('0x76')](_0x415aba[_0xf09e('0x25')][_0x415aba[_0xf09e('0x17')][_0x5dfaaa][_0xf09e('0x6e')]],_0xf09e('0x77'));if(_0x415aba[_0xf09e('0x17')][_0x5dfaaa][_0xf09e('0x78')]===!![]){ut[_0xf09e('0x79')](_0x415aba[_0xf09e('0x25')][_0x415aba[_0xf09e('0x17')][_0x5dfaaa]['queue']],'[clearZombieChannel]');ut[_0xf09e('0x7a')]('[Dialer][checkChannel][pTalking][Preview]'+_0x5dfaaa,_0x415aba[_0xf09e('0x17')][_0x5dfaaa]['queue']);}ut['loggerError']('[Dialer][checkChannel][Preview]'+_0x5dfaaa,_0x415aba[_0xf09e('0x17')][_0x5dfaaa][_0xf09e('0x6e')]);delete _0x415aba[_0xf09e('0x17')][_0x5dfaaa];}},0x2328);}});}});};Preview[_0xf09e('0x10')]['clearZombieChannels']=function(){var _0xa76272=this;loggerAction[_0xf09e('0x59')](_0xf09e('0x7b'),_[_0xf09e('0x7c')](this[_0xf09e('0x17')]));for(var _0xcb3c49 in this[_0xf09e('0x17')]){if(_0xa76272[_0xf09e('0x17')][_0xf09e('0x66')](_0xcb3c49)){_0xa76272[_0xf09e('0x6a')](_0xcb3c49);}}};Preview['prototype'][_0xf09e('0x69')]=function(_0x283639){var _0x3f73ce=this;rpcDb[_0xf09e('0x7d')](_0x283639['id'],ut['agentReadyId'](this[_0xf09e('0x18')]))[_0xf09e('0x7e')](function(_0x55f7a8){if(!_['isNil'](_0x55f7a8)){for(var _0x27adcd=0x0;_0x27adcd<_0x55f7a8[_0xf09e('0x7f')];_0x27adcd+=0x1){if(ut[_0xf09e('0x80')](_0x55f7a8[_0x27adcd][_0xf09e('0x81')])<_0x283639[_0xf09e('0x82')]*0x3c){if(_0x55f7a8[_0x27adcd][_0xf09e('0x83')]&&!_0x55f7a8[_0x27adcd][_0xf09e('0x83')][_0xf09e('0x84')]){_0x3f73ce[_0xf09e('0x85')](_0x55f7a8[_0x27adcd]['id'])['then'](ut[_0xf09e('0x86')](_0xf09e('0x87')))[_0xf09e('0x74')](ut['logger2'](_0xf09e('0x87')));}else{rpcDb[_0xf09e('0x88')](_0x55f7a8[_0x27adcd]['id']);}}else{var _0x175a85=new Action(_0x55f7a8[_0x27adcd],_0x283639);_0x175a85['starttime']=moment()['format'](_0xf09e('0x89'));_0x283639[_0xf09e('0x8a')]+=0x1;ut[_0xf09e('0x8b')](_0x175a85,0x17,_0xf09e('0x8c'));if(_0x283639[_0xf09e('0x8d')]){rpcDb[_0xf09e('0x8e')](ut['createBody'](_0x55f7a8[_0x27adcd]));rpcDb['createCustomerHistory'](_0x175a85,_0xf09e('0x8f'));}else{ut[_0xf09e('0x8b')](_0x175a85,0x16,_0xf09e('0x90'));rpcDb[_0xf09e('0x91')](_0x175a85,'[HistoryRecallClose]');rpcDb[_0xf09e('0x92')](_0x175a85,'[HistoryRecallClose]');}}}}})['catch'](ut[_0xf09e('0x86')](_0xf09e('0x93')));};Preview[_0xf09e('0x10')][_0xf09e('0x94')]=function(_0x2d274a){_0x2d274a[_0xf09e('0x5c')]=!![];if(ut[_0xf09e('0x95')](_0x2d274a[_0xf09e('0x96')])){_0x2d274a[_0xf09e('0x4b')]=_0xf09e('0x97');}else if(!ut[_0xf09e('0x98')](_0x2d274a[_0xf09e('0x99')])){_0x2d274a[_0xf09e('0x4b')]='NOT_ACTIVE';}else if(!this[_0xf09e('0x9a')](_0x2d274a[_0xf09e('0x52')])){if(!this[_0xf09e('0x9a')](_0x2d274a[_0xf09e('0x9b')])){_0x2d274a[_0xf09e('0x4b')]=_0xf09e('0x9c');}else{_0x2d274a[_0xf09e('0x4b')]=_0xf09e('0x9d');}}else{_0x2d274a[_0xf09e('0x4b')]=_0xf09e('0x9d');}emitCampaignPreview(_0x2d274a);};Preview[_0xf09e('0x10')][_0xf09e('0x9e')]=function(_0xfd907b,_0x54898c,_0x57d782){var _0x484ae9=this;var _0x4da4e3=this['actions'][_0x54898c];var _0x156d1c=this['campaignsPreview'][_0x4da4e3[_0xf09e('0x6e')]];var _0x2546e3;if(_0x156d1c){switch(_0x57d782){case'1':_0x156d1c[_0xf09e('0x3d')]+=0x1;_0x4da4e3[_0xf09e('0x9f')]=ut[_0xf09e('0xa0')](_0x4da4e3);ut[_0xf09e('0x8b')](_0x4da4e3,0x0,_0xf09e('0xa1'));rpcDb[_0xf09e('0x91')](_0x4da4e3,_0xf09e('0xa2'));if(ut[_0xf09e('0xa0')](_0x4da4e3)>=_0x156d1c[_0xf09e('0xa3')]){_0x2546e3=ut[_0xf09e('0xa4')](_0x4da4e3,0xf,'Global');rpcDb[_0xf09e('0x92')](_0x2546e3,_0xf09e('0xa5'));}else{rpcDb[_0xf09e('0x92')](_0x4da4e3,_0xf09e('0xa5'));}delete this[_0xf09e('0x17')][_0xfd907b['linkedid']];break;case _0xf09e('0xa6'):var _0x30064b=moment()['format'](_0xf09e('0x89'));_0x4da4e3[_0xf09e('0xa7')]=_0x30064b;_0x4da4e3['answertime']=_0x30064b;_0x4da4e3[_0xf09e('0x78')]=!![];_0x156d1c[_0xf09e('0x5d')]+=0x1;logger[_0xf09e('0x59')]('[syncHangup][talking][increment]',_0x4da4e3[_0xf09e('0xa8')],_0xf09e('0xa9'),_0x156d1c['name'],_0xf09e('0x70'),_0x156d1c[_0xf09e('0x5d')]);ami['emit'](_0xf09e('0xaa'),ut['buildObj'](_0x4da4e3,_0xf09e('0xab')));if(_0x156d1c[_0xf09e('0xac')]){ami[_0xf09e('0xad')](_0xf09e('0xae'),ut['buildAcw'](_0x4da4e3));}break;case'16':ami[_0xf09e('0xad')]('custom:agentcomplete',ut[_0xf09e('0xaf')](_0x4da4e3,_0xf09e('0xb0')));emitVoiceQueueChannelRemove(ut[_0xf09e('0xaf')](_0x4da4e3,_0xf09e('0xb0')));_0x156d1c[_0xf09e('0xb1')]+=0x1;_0x156d1c[_0xf09e('0x2f')]+=0x1;_0x156d1c[_0xf09e('0x2a')]+=0x1;ut[_0xf09e('0x79')](_0x156d1c,_0xf09e('0xb2'));_0x4da4e3['countglobal']=ut['totalGlobal'](_0x4da4e3);ut[_0xf09e('0x8b')](_0x4da4e3,0x4,_0xf09e('0xb3'));rpcDb[_0xf09e('0x91')](_0x4da4e3,_0xf09e('0xb4'));rpcDb['createCustomerFinal'](_0x4da4e3,_0xf09e('0xb5'));rpcDb[_0xf09e('0xb6')](_0x4da4e3);_0x156d1c[_0xf09e('0x2d')]+=_0x4da4e3[_0xf09e('0xb7')];_0x156d1c[_0xf09e('0x2c')]+=_0x4da4e3['talktime'];logger[_0xf09e('0x59')](_0xf09e('0xb8'),_0x4da4e3[_0xf09e('0xa8')],_0xf09e('0xa9'),_0x156d1c[_0xf09e('0x28')],_0xf09e('0x70'),_0x156d1c[_0xf09e('0x5d')]);delete this[_0xf09e('0x17')][_0xfd907b[_0xf09e('0xb9')]];break;case'BUSY':_0x156d1c[_0xf09e('0x38')]+=0x1;_0x4da4e3[_0xf09e('0xba')]+=0x1;_0x4da4e3['countglobal']=ut[_0xf09e('0xa0')](_0x4da4e3);ut[_0xf09e('0x8b')](_0x4da4e3,0x5,'Busy');rpcDb['createCustomerHistory'](_0x4da4e3,_0xf09e('0xbb'));if(ut[_0xf09e('0xa0')](_0x4da4e3)>=_0x156d1c[_0xf09e('0xa3')]){_0x2546e3=ut['cloneAction'](_0x4da4e3,0xf,'Global');rpcDb[_0xf09e('0x92')](_0x2546e3,_0xf09e('0xbc'));}else{if(_0x4da4e3[_0xf09e('0xba')]>=_0x156d1c[_0xf09e('0xbd')]){rpcDb[_0xf09e('0x92')](_0x4da4e3,_0xf09e('0xbb'));}else{rpcDb[_0xf09e('0xbe')](ut[_0xf09e('0xbf')](_0x4da4e3,_0xf09e('0xba'),_0x156d1c[_0xf09e('0xc0')]),_0x4da4e3[_0xf09e('0xc1')],_0x4da4e3['activeContact']);}}break;case _0xf09e('0xc2'):_0x156d1c[_0xf09e('0x3c')]+=0x1;_0x4da4e3[_0xf09e('0xc3')]+=0x1;_0x4da4e3['countglobal']=ut[_0xf09e('0xa0')](_0x4da4e3);ut['logCustomer'](_0x4da4e3,0x3,_0xf09e('0xc4'));rpcDb[_0xf09e('0x91')](_0x4da4e3,_0xf09e('0xc5'));if(ut[_0xf09e('0xa0')](_0x4da4e3)>=_0x156d1c[_0xf09e('0xa3')]){_0x2546e3=ut[_0xf09e('0xa4')](_0x4da4e3,0xf,_0xf09e('0xc6'));rpcDb[_0xf09e('0x92')](_0x2546e3,_0xf09e('0xc7'));}else{if(_0x4da4e3[_0xf09e('0xc3')]>=_0x156d1c[_0xf09e('0xc8')]){rpcDb['createCustomerFinal'](_0x4da4e3,_0xf09e('0xc5'));}else{rpcDb[_0xf09e('0xbe')](ut['scheduledAt'](_0x4da4e3,'countnoanswerretry',_0x156d1c[_0xf09e('0xc9')]),_0x4da4e3[_0xf09e('0xc1')],_0x4da4e3[_0xf09e('0xca')]);}}break;case'CONGESTION':_0x156d1c[_0xf09e('0x39')]+=0x1;_0x4da4e3[_0xf09e('0xcb')]+=0x1;_0x4da4e3[_0xf09e('0x9f')]=ut[_0xf09e('0xa0')](_0x4da4e3);ut[_0xf09e('0x8b')](_0x4da4e3,0x8,_0xf09e('0xcc'));rpcDb[_0xf09e('0x91')](_0x4da4e3,_0xf09e('0xcd'));if(ut[_0xf09e('0xa0')](_0x4da4e3)>=_0x156d1c[_0xf09e('0xa3')]){_0x2546e3=ut[_0xf09e('0xa4')](_0x4da4e3,0xf,_0xf09e('0xc6'));rpcDb[_0xf09e('0x92')](_0x2546e3,_0xf09e('0xce'));}else{if(_0x4da4e3[_0xf09e('0xcb')]>=_0x156d1c[_0xf09e('0xcf')]){rpcDb[_0xf09e('0x92')](_0x4da4e3,_0xf09e('0xcd'));}else{rpcDb[_0xf09e('0xbe')](ut[_0xf09e('0xbf')](_0x4da4e3,_0xf09e('0xcb'),_0x156d1c[_0xf09e('0xc0')]),_0x4da4e3['unlockAgent'],_0x4da4e3[_0xf09e('0xca')]);}}break;case'CANCEL':_0x156d1c['outboundRejectCallsDay']+=0x1;_0x4da4e3[_0xf09e('0x9f')]=ut[_0xf09e('0xa0')](_0x4da4e3);ut['logCustomer'](_0x4da4e3,0x14,'AgentReject');rpcDb[_0xf09e('0x91')](_0x4da4e3,'[syncHangupRequest][logAgentReject]');if(_0x4da4e3[_0xf09e('0xc1')]){rpcDb[_0xf09e('0xd0')](_0x4da4e3['idContact']);}if(_0x4da4e3[_0xf09e('0xca')]){rpcDb[_0xf09e('0x88')](_0x4da4e3[_0xf09e('0xd1')]);}break;default:if(_0x4da4e3[_0xf09e('0x78')]){ut[_0xf09e('0x79')](_0x156d1c,_0xf09e('0xd2'));ut[_0xf09e('0x7a')]('[Dialer][decrementTalkink][no\x20Hangup][Preview]'+_0x156d1c['name'],_0xfd907b);}_0x156d1c['outboundUnknownCallsDay']+=0x1;_0x4da4e3[_0xf09e('0x9f')]=ut[_0xf09e('0xa0')](_0x4da4e3);ut[_0xf09e('0x8b')](_0x4da4e3,0xc,_0xfd907b[_0xf09e('0xd3')]||_0xfd907b[_0xf09e('0xd4')]);rpcDb[_0xf09e('0x91')](_0x4da4e3,_0xf09e('0xd5'));if(ut[_0xf09e('0xa0')](_0x4da4e3)>=_0x156d1c[_0xf09e('0xa3')]){_0x2546e3=ut[_0xf09e('0xa4')](_0x4da4e3,0xf,_0xf09e('0xc6'));rpcDb[_0xf09e('0x92')](_0x2546e3,_0xf09e('0xd6'));}else{rpcDb['createCustomerFinal'](_0x4da4e3,_0xf09e('0xd6'));}delete this[_0xf09e('0x17')][_0xfd907b[_0xf09e('0xb9')]];}if(!(_0x4da4e3[_0xf09e('0x78')]&&_0x57d782==='16')){ut[_0xf09e('0x76')](_0x156d1c,_0xf09e('0xd7'));logger[_0xf09e('0x59')]('[originated][decrement][callProgressDetectingCustomer]',_0x4da4e3[_0xf09e('0xa8')],'\x20Queue',_0x156d1c[_0xf09e('0x28')],'originated:\x20',_0x156d1c[_0xf09e('0x4c')]);}if(_0x57d782!==_0xf09e('0xa6')){delete this[_0xf09e('0x17')][_0xfd907b[_0xf09e('0xb9')]];delete this['actions'][_0xfd907b[_0xf09e('0xd8')]];}}};Preview['prototype']['callProgressDetectingAgent']=function(_0x4d0e4e,_0x133ed6,_0x4dd4d8){if(_['isUndefined'](_0x133ed6)&&_0xf09e('0xd9')!==typeof _0x133ed6){return;}if(_[_0xf09e('0xda')](_0x4dd4d8)&&_0xf09e('0xd9')!==typeof _0x4dd4d8){return;}switch(_0x4dd4d8[_0xf09e('0xdb')]){case'0':ut[_0xf09e('0xdc')](_0x4d0e4e,0x0,_0xf09e('0xa1'));rpcDb[_0xf09e('0xdd')](_0x4d0e4e,_0xf09e('0xde'));break;case'3':ut['logAgent'](_0x4d0e4e,0x3,_0xf09e('0xc4'));rpcDb[_0xf09e('0xdd')](_0x4d0e4e,_0xf09e('0xdf'));break;case'5':ut['logAgent'](_0x4d0e4e,0x5,'Busy');rpcDb[_0xf09e('0xdd')](_0x4d0e4e,_0xf09e('0xe0'));break;case'8':ut[_0xf09e('0xdc')](_0x4d0e4e,0x8,_0xf09e('0xcc'));rpcDb[_0xf09e('0xdd')](_0x4d0e4e,_0xf09e('0xe1'));break;case'22':ut[_0xf09e('0xdc')](_0x4d0e4e,0x16,_0xf09e('0xe2'));rpcDb['createAgentHistory'](_0x4d0e4e,_0xf09e('0xe3'));break;default:ut[_0xf09e('0xdc')](_0x4d0e4e,0xc,_0x4dd4d8[_0xf09e('0xdb')]);rpcDb['createAgentHistory'](_0x4d0e4e,'[callProgressDetectingAgent][logCongestion]');}ut[_0xf09e('0x76')](_0x133ed6,_0xf09e('0xe4'));logger[_0xf09e('0x59')](_0xf09e('0xe5'),_0x4d0e4e[_0xf09e('0xa8')],_0xf09e('0xa9'),_0x133ed6[_0xf09e('0x28')],_0xf09e('0x6f'),_0x133ed6[_0xf09e('0x4c')]);delete this[_0xf09e('0x17')][_0x4d0e4e['uniqueid']];};Preview['prototype'][_0xf09e('0xe6')]=function(_0x4ae18a,_0x2980e2,_0x43e4c3,_0x4a1dbe,_0x1ec46b){var _0x495f26=this;return new BPromise(function(_0x27a44d,_0x4669b5){if(_[_0xf09e('0x6b')](_0x2980e2)||_[_0xf09e('0x6b')](_0x2980e2[_0xf09e('0xe7')])||_[_0xf09e('0x6b')](_0x2980e2[_0xf09e('0xe7')][_0xf09e('0xe8')])||_[_0xf09e('0x6b')](_0x2980e2[_0xf09e('0xe9')])){_0x4669b5(ut['message'](_0xf09e('0xea'),_0x4a1dbe,_0x1ec46b));return;}var _0x413f00=uuid['v4']();var _0x328bab=_0x495f26[_0xf09e('0x25')][_0x2980e2['Queue']['name']];var _0x56f1b1=_0x43e4c3?_0x495f26[_0xf09e('0x18')][_0x43e4c3]['id']:undefined;_0x495f26[_0xf09e('0x17')][_0x413f00]=new Action(_0x2980e2,_0x328bab,_0x413f00,_0x43e4c3,_0x56f1b1);var _0x4ea4b3=_0x495f26[_0xf09e('0x17')][_0x413f00];_0x4ea4b3[_0xf09e('0xc1')]=_0x4a1dbe;_0x4ea4b3[_0xf09e('0xca')]=_0x1ec46b;_0x4ea4b3[_0xf09e('0xeb')]=_0x43e4c3;if(_[_0xf09e('0xec')](_0x4ae18a)){_0x495f26[_0xf09e('0xed')](_0x4ea4b3,_0x328bab,_0x2980e2,_0x43e4c3)[_0xf09e('0x7e')](function(_0x1fdc25){logger[_0xf09e('0x59')](_0xf09e('0xee'),_0xf09e('0xef')+_0x4ea4b3['queue']+_0xf09e('0xf0')+_0x4ea4b3['idContact'],JSON[_0xf09e('0x56')](_0x1fdc25));ami[_0xf09e('0xad')](_0xf09e('0xf1'),ut['buildObj'](_0x4ea4b3,'called'));_0x27a44d(ut[_0xf09e('0x4b')](_0xf09e('0xf2')));})[_0xf09e('0x74')](function(_0x450618){ut[_0xf09e('0x60')](_0xf09e('0xf3'),_0x450618);_0x4669b5(ut['message'](_0xf09e('0xf4'),_0x4a1dbe,_0x1ec46b));});}else{_0x328bab[_0xf09e('0x37')]+=0x1;ut[_0xf09e('0xf5')](_0x4ea4b3);rpcDb['createHistory'](_0x4ea4b3,_0xf09e('0xf6'));delete _0x495f26[_0xf09e('0x17')][_0x413f00];_0x4669b5(ut[_0xf09e('0x4b')](_0xf09e('0xf7'),_0x4a1dbe,_0x1ec46b));}});};Preview[_0xf09e('0x10')][_0xf09e('0x9a')]=function(_0x425631){return!_['isNil'](_0x425631)&&!_['isNil'](_0x425631[_0xf09e('0x28')])&&!_[_0xf09e('0x6b')](_0x425631[_0xf09e('0x53')])&&_0x425631[_0xf09e('0x53')]&&!_['isNil'](this[_0xf09e('0x16')][util['format'](_0xf09e('0xf8'),_0x425631['name'])])&&!_['isNil'](this[_0xf09e('0x16')][util[_0xf09e('0x57')](_0xf09e('0xf8'),_0x425631[_0xf09e('0x28')])][_0xf09e('0x73')])&&(this['trunks'][util[_0xf09e('0x57')](_0xf09e('0xf8'),_0x425631[_0xf09e('0x28')])]['status']===_0xf09e('0xf9')||this[_0xf09e('0x16')][util[_0xf09e('0x57')](_0xf09e('0xf8'),_0x425631['name'])][_0xf09e('0x73')]===_0xf09e('0xfa'));};Preview[_0xf09e('0x10')]['run']=function(_0x46ffbd,_0x1dc851){var _0x4e3727=this;return new BPromise(function(_0x62835d,_0x19a5c7){_0x4e3727[_0xf09e('0xfb')](_0x46ffbd,_0x1dc851)[_0xf09e('0x7e')](function(_0x1ed618){_0x62835d(_['pick'](_0x1ed618,[_0xf09e('0x4b')]));})[_0xf09e('0x74')](function(_0xebbada){if(_0xebbada['unlock']){rpcDb[_0xf09e('0xd0')](_0x46ffbd);}if(_0xebbada[_0xf09e('0x53')]){rpcDb[_0xf09e('0x88')](_0x46ffbd);}_0x19a5c7(_[_0xf09e('0xfc')](_0xebbada,[_0xf09e('0x4b')]));});});};Preview[_0xf09e('0x10')][_0xf09e('0xfb')]=function(_0x2d158c,_0x3f3b60){var _0xe93082=this;return new BPromise(function(_0x31e186,_0x23687b){var _0x1d7bbf,_0x130af3;rpcDb[_0xf09e('0xfd')](_0x2d158c)[_0xf09e('0x7e')](function(_0x1f393a){if(!_[_0xf09e('0x6b')](_0x1f393a[0x0])){_0x130af3=_0x1f393a[0x0][_0xf09e('0xfe')]?![]:!![];_0x1d7bbf=_0x1f393a[0x0][_0xf09e('0xfe')]?!![]:![];_0x1d7bbf=_0x3f3b60?!![]:_0x1d7bbf;}var _0x38419e=_0xe93082['validateContact'](_0x1f393a);if(_0x38419e[_0xf09e('0xff')]){rpcDb[_0xf09e('0x100')](_[_0xf09e('0xfc')](_0x1f393a[0x0],[_0xf09e('0xe9'),_0xf09e('0x101')]))[_0xf09e('0x7e')](function(_0x308d7f){_0xe93082['checkInBlack'](_0x308d7f,_0x1f393a[0x0],_0x3f3b60,_0x130af3,_0x1d7bbf)[_0xf09e('0x7e')](function(_0xd8b561){_0x31e186(_0xd8b561);})[_0xf09e('0x74')](function(_0x46ce96){_0x23687b(_0x46ce96);});})['catch'](function(_0x308789){ut[_0xf09e('0x60')]('[Preview][checkIsBlackList]',_0x308789);_0x23687b(ut[_0xf09e('0x4b')](_0xf09e('0x102'),_0x130af3,_0x1d7bbf));});}else{_0x23687b(ut[_0xf09e('0x4b')](_0x38419e[_0xf09e('0x4b')],_0x130af3,_0x1d7bbf));}})[_0xf09e('0x74')](function(_0x544567){ut[_0xf09e('0x60')](_0xf09e('0x103'),_0x544567);_0x23687b(ut[_0xf09e('0x4b')](_0xf09e('0x102'),![],!![]));});});};Preview['prototype'][_0xf09e('0x104')]=function(_0x59283f){if(_[_0xf09e('0x6b')](_0x59283f)||_[_0xf09e('0xec')](_0x59283f)||!_['isNil'](_0x59283f[0x0][_0xf09e('0x83')])&&_[_0xf09e('0x6b')](_0x59283f[0x0]['Agent'][_0xf09e('0x28')])){ut[_0xf09e('0x60')](_0xf09e('0x105'),_0x59283f);return{'isValid':![],'message':_0xf09e('0x106')};}var _0xf24706=this[_0xf09e('0x25')][_0x59283f[0x0][_0xf09e('0x6d')][_0xf09e('0x28')]];_0xf24706['message']=_0xf09e('0x9d');if(_[_0xf09e('0x6b')](_0xf24706)){ut['logger'](_0xf09e('0x107'),_0xf24706);return{'isValid':![],'message':'Empty\x20Campaign'};}if(!this[_0xf09e('0x9a')](_0xf24706[_0xf09e('0x52')])){ut[_0xf09e('0x60')]('[Preview][validateContact][Trunk\x20not\x20work]',_0xf09e('0x108')+_0xf24706[_0xf09e('0x28')]+_0xf09e('0x109'));if(!this['isTrunkReachable'](_0xf24706[_0xf09e('0x9b')])){ut['logger'](_0xf09e('0x10a'),_0xf24706['name']+_0xf09e('0x10b'));return{'isValid':![],'message':_0xf09e('0x10c')};}}if(!ut['isActive'](_0xf24706['dialActive'])){ut[_0xf09e('0x60')](_0xf09e('0x10d'),_0xf24706['name']+'\x20Not\x20Active');return{'isValid':![],'message':_0xf09e('0x108')+_0xf24706[_0xf09e('0x28')]+'\x20Not\x20Active'};}return{'isValid':!![],'message':_0xf09e('0x10e')};};Preview['prototype'][_0xf09e('0xed')]=function(_0x56a97c,_0x22886a,_0x2ef15c,_0x3424d0){var _0x2162ef=this;return new BPromise(function(_0x55f02a,_0x335f2a){var _0x25679a=_0x56a97c[_0xf09e('0xa8')];var _0x1db66a=_0x2162ef['isTrunkReachable'](_0x22886a[_0xf09e('0x52')])?util['format']('SIP/%s/%s%s',_0x22886a[_0xf09e('0x52')]['name'],_[_0xf09e('0x6b')](_0x22886a[_0xf09e('0x36')])?'':_0x22886a[_0xf09e('0x36')][_0xf09e('0x10f')]()||'',_0x22886a['dialCutDigit']>0x0?_0x2ef15c['Contact']['phone'][_0xf09e('0x110')](_0x22886a[_0xf09e('0x111')]):_0x2ef15c['Contact'][_0xf09e('0xe8')]):util[_0xf09e('0x57')](_0xf09e('0x112'),_[_0xf09e('0x6b')](_0x22886a['TrunkBackup'])?_0x22886a[_0xf09e('0x52')]['name']:_0x22886a[_0xf09e('0x9b')][_0xf09e('0x28')],_[_0xf09e('0x6b')](_0x22886a[_0xf09e('0x36')])?'':_0x22886a[_0xf09e('0x36')][_0xf09e('0x10f')]()||'',_0x22886a['dialCutDigit']>0x0?_0x2ef15c['Contact'][_0xf09e('0xe8')][_0xf09e('0x110')](_0x22886a[_0xf09e('0x111')]):_0x2ef15c[_0xf09e('0xe7')]['phone']);var _0x262f01=_0x2162ef['isTrunkReachable'](_0x22886a['Trunk'])?ut['getCallerId'](_0x22886a[_0xf09e('0x52')][_0xf09e('0x54')],_0x22886a[_0xf09e('0x34')],_0x22886a[_0xf09e('0x113')]>0x0?ut[_0xf09e('0x114')](_0x22886a[_0xf09e('0x35')],_0x22886a[_0xf09e('0x113')]):_0x22886a[_0xf09e('0x35')]):ut['getCallerId'](_[_0xf09e('0x6b')](_0x22886a['TrunkBackup'])?_0x22886a[_0xf09e('0x52')]['callerid']:_0x22886a['TrunkBackup'][_0xf09e('0x54')],_0x22886a[_0xf09e('0x34')],_0x22886a[_0xf09e('0x113')]>0x0?ut[_0xf09e('0x114')](_0x22886a[_0xf09e('0x35')],_0x22886a[_0xf09e('0x113')]):_0x22886a['dialOriginateCallerIdNumber']);if(_0x262f01){_0x56a97c['originatecalleridname']=ut[_0xf09e('0x115')](_0x262f01);_0x56a97c['originatecalleridnum']=ut[_0xf09e('0x116')](_0x262f01);}var _0x3587cd=ut['addVariables'](_0x22886a,_0x2ef15c,_0x1db66a,_0x262f01,_0x25679a,_0x56a97c);_[_0xf09e('0x117')](_0x56a97c,ut['toLowerVariables'](_0x3587cd));_0x56a97c['starttime']=moment()[_0xf09e('0x57')]('YYYY-MM-DD\x20HH:mm:ss');ami[_0xf09e('0x118')](ut['variablesAction'](_0x56a97c,_0x22886a,_0x3587cd,_0x56a97c[_0xf09e('0xca')],_0x3424d0))[_0xf09e('0x7e')](function(_0x3f77de){_0x22886a[_0xf09e('0x4c')]+=0x1;logger[_0xf09e('0x59')](_0xf09e('0x119'),_0x25679a,'\x20Queue',_0x22886a[_0xf09e('0x28')],_0xf09e('0x6f'),_0x22886a[_0xf09e('0x4c')]);_0x55f02a(_0x3f77de);})[_0xf09e('0x74')](function(_0x403173){ut['logAgent'](_0x56a97c,0xe,_0xf09e('0x11a'));rpcDb['createAgentHistory'](_0x56a97c,'[originateFailure][logOriginateFailure]');_0x335f2a(_0x403173);});});};Preview[_0xf09e('0x10')]['syncNewExten']=function(_0x4c361c){if(this[_0xf09e('0x17')][_0x4c361c[_0xf09e('0xb9')]]){this[_0xf09e('0x17')][_0x4c361c[_0xf09e('0xb9')]]['channel']=_0x4c361c['channel'];}};Preview[_0xf09e('0x10')][_0xf09e('0x11b')]=function(_0x5e4f06){var _0x471168=this;var _0x57cdc4=this[_0xf09e('0x17')][_0x5e4f06[_0xf09e('0x11c')]];if(_0x57cdc4){if(_0x57cdc4[_0xf09e('0xeb')]&&this[_0xf09e('0x18')][_0x57cdc4[_0xf09e('0xeb')]]){ut[_0xf09e('0x11d')](_0x57cdc4,this['agents'][_0x57cdc4[_0xf09e('0xeb')]]['name'],this[_0xf09e('0x18')][_0x57cdc4['lookAgent']]['id']);}var _0x223b5a=_[_0xf09e('0x11e')](_0x57cdc4);_0x223b5a['responsetime']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');var _0x194d0e=_0x471168[_0xf09e('0x25')][_0x57cdc4[_0xf09e('0x6e')]];if(ut[_0xf09e('0x11f')](_0x5e4f06[_0xf09e('0x120')])){if(_0x57cdc4['unlockAgent']){rpcDb[_0xf09e('0xd0')](_0x57cdc4['idContact']);}if(_0x57cdc4[_0xf09e('0xca')]){rpcDb[_0xf09e('0x88')](_0x57cdc4['idContact']);}ami[_0xf09e('0xad')](_0xf09e('0x121'),ut['buildObj'](_0x57cdc4,_0xf09e('0x122')));this[_0xf09e('0x123')](_0x223b5a,_0x194d0e,_0x5e4f06);}else{_0x57cdc4['starttime']=moment()[_0xf09e('0x57')](_0xf09e('0x89'));ut['logAgent'](_0x223b5a,0x4,'Answer');rpcDb['createAgentHistory'](_0x223b5a,_0xf09e('0x124'));}}};Preview[_0xf09e('0x10')][_0xf09e('0x1c')]=function(_0x2cc0e6){var _0x4bdfd5=this;var _0x226e25=this[_0xf09e('0x17')][_0x2cc0e6[_0xf09e('0xb9')]];var _0x5f7638;if(_0x226e25){_0x5f7638=this[_0xf09e('0x25')][_0x226e25[_0xf09e('0x6e')]];logger['info'](_0xf09e('0x125'),_0x2cc0e6[_0xf09e('0xb9')],_0xf09e('0xa9'),_0x5f7638[_0xf09e('0x28')],'pTalking:\x20',_0x5f7638[_0xf09e('0x5d')]);}if(this[_0xf09e('0x17')][_0x2cc0e6[_0xf09e('0xb9')]]&&_0x2cc0e6[_0xf09e('0xb9')]!==_0x2cc0e6[_0xf09e('0xa8')]){if(_0x2cc0e6['cause']==='16'&&this[_0xf09e('0x17')][_0x2cc0e6[_0xf09e('0xb9')]][_0xf09e('0x78')]){this['callProgressDetectingCustomer'](_0x2cc0e6,_0x2cc0e6[_0xf09e('0xb9')],_0x2cc0e6[_0xf09e('0x126')]);}else if(this[_0xf09e('0x17')][_0x2cc0e6[_0xf09e('0xb9')]][_0xf09e('0x78')]){logger[_0xf09e('0x59')](_0xf09e('0x127'),_0x2cc0e6[_0xf09e('0xb9')],_0x2cc0e6['cause'],_0xf09e('0xa9'),_0x5f7638[_0xf09e('0x28')],_0xf09e('0x70'),_0x5f7638[_0xf09e('0x5d')]);this[_0xf09e('0x9e')](_0x2cc0e6,_0x2cc0e6[_0xf09e('0xb9')],_0x2cc0e6[_0xf09e('0x126')]);}}else if(_0x226e25&&_[_0xf09e('0x6b')](_0x226e25['statedesc'])&&_0x5f7638[_0xf09e('0x128')]&&_0x2cc0e6[_0xf09e('0xb9')]===_0x2cc0e6[_0xf09e('0xa8')]&&_[_0xf09e('0x6b')](_0x2cc0e6[_0xf09e('0xdb')])&&_0x2cc0e6[_0xf09e('0x126')]==='16'&&_0x2cc0e6[_0xf09e('0x129')]==='6'&&_[_0xf09e('0xda')](_0x226e25[_0xf09e('0x12a')])){if(_0x226e25['unlockAgent']){rpcDb['unlockContact'](_0x226e25[_0xf09e('0xd1')]);}if(_0x226e25[_0xf09e('0xca')]){rpcDb['disableContact'](_0x226e25[_0xf09e('0xd1')]);}_0x2cc0e6[_0xf09e('0xdb')]='22';this[_0xf09e('0x123')](_0x226e25,_0x5f7638,_0x2cc0e6);}else if(_0x226e25&&_0x226e25[_0xf09e('0x12a')]){if(_0x2cc0e6['cause']==='16'&&this['actions'][_0x2cc0e6[_0xf09e('0xb9')]]['dialAnswer']){logger[_0xf09e('0x59')]('[syncHangup][talking][transfer]',_0x2cc0e6[_0xf09e('0xb9')],_0x2cc0e6[_0xf09e('0x126')],_0xf09e('0xa9'),_0x5f7638[_0xf09e('0x28')],_0xf09e('0x70'),_0x5f7638[_0xf09e('0x5d')]);this['callProgressDetectingCustomer'](_0x2cc0e6,_0x2cc0e6[_0xf09e('0xb9')],_0x2cc0e6['cause']);}else if(this[_0xf09e('0x17')][_0x2cc0e6[_0xf09e('0xb9')]][_0xf09e('0x78')]){logger['info'](_0xf09e('0x127'),_0x2cc0e6[_0xf09e('0xb9')],_0x2cc0e6[_0xf09e('0x126')],_0xf09e('0xa9'),_0x5f7638[_0xf09e('0x28')],_0xf09e('0x70'),_0x5f7638[_0xf09e('0x5d')]);this[_0xf09e('0x9e')](_0x2cc0e6,_0x2cc0e6[_0xf09e('0xb9')],_0x2cc0e6['cause']);}}};Preview[_0xf09e('0x10')][_0xf09e('0x12b')]=function(_0x34010a){if(this[_0xf09e('0x17')][_0x34010a[_0xf09e('0xd8')]]&&_0x34010a[_0xf09e('0xd8')]!==_0x34010a['destuniqueid']){this['callProgressDetectingCustomer'](_0x34010a,_0x34010a[_0xf09e('0xd8')],_0x34010a['dialstatus']);}};Preview[_0xf09e('0x10')][_0xf09e('0x1d')]=function(_0x89fb81){if(this[_0xf09e('0x17')][_0x89fb81[_0xf09e('0xb9')]]&&_0x89fb81[_0xf09e('0xb9')]!==_0x89fb81[_0xf09e('0xa8')]&&!this['actions'][_0x89fb81[_0xf09e('0xb9')]][_0xf09e('0x78')]){if(_0x89fb81[_0xf09e('0x126')]==='1'){this[_0xf09e('0x9e')](_0x89fb81,_0x89fb81[_0xf09e('0xb9')],_0x89fb81[_0xf09e('0x126')]);}}};Preview[_0xf09e('0x10')][_0xf09e('0x12c')]=function(_0x4a2a2c,_0x584145,_0xd81c67){if(this[_0xf09e('0x17')][_0x4a2a2c]){if(_['isNil'](this[_0xf09e('0x17')][_0x4a2a2c][_0xf09e('0x12d')])){this['actions'][_0x4a2a2c][_0xf09e('0x12d')]={};}this[_0xf09e('0x17')][_0x4a2a2c]['variables'][_0x584145]=_0xd81c67;}};Preview[_0xf09e('0x10')]['syncVarSet']=function(_0x1c3536){try{if(!_['isNil'](_0x1c3536)){if(ut[_0xf09e('0x12e')](_[_0xf09e('0x12f')](_0x1c3536['variable'])[0x0])){this['addVariable'](_0x1c3536['uniqueid'],_['keys'](_0x1c3536['variable'])[0x0],_0x1c3536[_0xf09e('0x130')]);}}}catch(_0x44e53c){logger[_0xf09e('0x131')]('[syncVarSet][Preview]',util['inspect'](_0x44e53c,{'showHidden':![],'depth':null}));}};Preview[_0xf09e('0x10')][_0xf09e('0x22')]=function(_0x22a9e0){if(_0x22a9e0){if(this[_0xf09e('0x17')][_0x22a9e0['transfertargetlinkedid']]){this[_0xf09e('0x17')][_0x22a9e0[_0xf09e('0x132')]][_0xf09e('0x12a')]=!![];}}};Preview[_0xf09e('0x10')][_0xf09e('0x24')]=function(_0x6dfac5){if(_0x6dfac5){if(this[_0xf09e('0x17')][_0x6dfac5[_0xf09e('0x133')]]){this[_0xf09e('0x17')][_0x6dfac5['transfererlinkedid']]['transfer']=!![];}}};module['exports']=Preview;