Built motion from commit 06eb8eb0.|2.6.31
[motion2.git] / server / services / ami / realtime / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x757a=['queuecallerabandonAt','queuecallerexitAt','total','queuecallercomplete','initVoiceCallReports','outbound','duration','disposition','billableseconds','dialQueueProject','SquareProject','initVoiceExtensions','voiceExtensions','initCampaignHopperHistory','merge','initFaxAccounts','initVoiceQueues','exports','moment','util','../model/voiceQueue','../model/trigger','../model/template','../model/campaign','../model/voiceExtension','../model/zendeskAccount','../model/freshdeskAccount','../model/sugarcrmAccount','../model/deskAccount','../model/vtigerAccount','../model/servicenowAccount','../model/dynamics365Account','../model/freshsalesAccount','agents','telephones','trunks','voiceQueues','triggers','campaigns','templates','timers','salesforceAccounts','zohoAccounts','deskAccounts','vtigerAccounts','servicenowAccounts','dynamics365Accounts','freshsalesAccounts','faxAccounts','mapKeys','format','SIP/%s','isNil','interface','name','hasOwnProperty','answered','sumDuration','isEmpty','ivrTotalCallsDays','ivrAnswerCallsDay','sumHoldTime','sumBillable','outboundAnswerAgiCallsDay','outboundBusyCallsDay','outboundNoSuchCallsDay','outboundUnknownCallsDay','outboundDropCallsDayCallersExit','outboundOriginateFailureCallsDay','outboundRejectCallsDay','outboundReCallsDay','outboundAnswerCallsDay','queueStatusComplete','prototype','mergeFromDatabase','initAgents','length','isUndefined','initTelephones','initTriggers','initZendeskAccounts','zendeskAccounts','initSalesforceAccounts','initFreshdeskAccounts','freshdeskAccounts','initZohoAccounts','initSugarcrmAccounts','sugarcrmAccounts','initVtigerAccounts','initServicenowAccounts','initFreshsalesAccounts','initVoiceQueueHopperHistory','groupBy','uniqueid','queue','queuecallerexit','queuecallerabandon','abandoned','diff','queuecallerjoinAt','seconds','queuecallercompleteAt'];(function(_0xd39328,_0xc84656){var _0x17aa80=function(_0x28b818){while(--_0x28b818){_0xd39328['push'](_0xd39328['shift']());}};_0x17aa80(++_0xc84656);}(_0x757a,0xde));var _0xa757=function(_0x19ca19,_0x12f4ab){_0x19ca19=_0x19ca19-0x0;var _0x317eb9=_0x757a[_0x19ca19];return _0x317eb9;};'use strict';var _=require('lodash');var moment=require(_0xa757('0x0'));var util=require(_0xa757('0x1'));var Agent=require('../model/agent');var Telephone=require('../model/telephone');var Trunk=require('../model/trunk');var VoiceQueue=require(_0xa757('0x2'));var Trigger=require(_0xa757('0x3'));var Template=require(_0xa757('0x4'));var Campaign=require(_0xa757('0x5'));var VoiceExtension=require(_0xa757('0x6'));var ZendeskAccount=require(_0xa757('0x7'));var SalesforceAccount=require('../model/salesforceAccount');var FreshdeskAccount=require(_0xa757('0x8'));var SugarcrmAccount=require(_0xa757('0x9'));var ZohoAccount=require('../model/zohoAccount');var DeskAccount=require(_0xa757('0xa'));var VtigerAccount=require(_0xa757('0xb'));var ServicenowAccount=require(_0xa757('0xc'));var Dynamics365Account=require(_0xa757('0xd'));var FreshsalesAccount=require(_0xa757('0xe'));var FaxAccount=require('../model/faxAccount');function Realtime(){this[_0xa757('0xf')]={};this[_0xa757('0x10')]={};this[_0xa757('0x11')]={};this[_0xa757('0x12')]={};this[_0xa757('0x13')]={};this[_0xa757('0x14')]={};this[_0xa757('0x15')]={};this['outbound']={'total':0x0,'answered':0x0,'sumHoldTime':0x0,'sumDuration':0x0,'sumBillable':0x0};this['voiceExtensions']={};this['channels']={};this['queueChannels']={};this['outboundChannels']={};this[_0xa757('0x16')]={};this['settings']={};this['zendeskAccounts']={};this[_0xa757('0x17')]={};this['sugarcrmAccounts']={};this['freshdeskAccounts']={};this[_0xa757('0x18')]={};this[_0xa757('0x19')]={};this[_0xa757('0x1a')]={};this[_0xa757('0x1b')]={};this[_0xa757('0x1c')]={};this[_0xa757('0x1d')]={};this[_0xa757('0x1e')]={};}function freeIsNotKey(_0x2f7947,_0x185011,_0x3df1f9){var _0x50aac1=_[_0xa757('0x1f')](_0x2f7947,function(_0x44eab8){return _0x44eab8[_0x3df1f9];});for(var _0xde8248 in _0x185011){if(_0x185011['hasOwnProperty'](_0xde8248)){if(!_0x50aac1[_0xde8248]){delete _0x185011[_0xde8248];}}}}function freeIsNotKeySip(_0x54b305,_0x151c04){var _0x468d45=_[_0xa757('0x1f')](_0x54b305,function(_0x340599){return util[_0xa757('0x20')](_0xa757('0x21'),_0x340599['name']);});for(var _0x58954 in _0x151c04){if(_0x151c04['hasOwnProperty'](_0x58954)){if(!_0x468d45[_0x58954]){delete _0x151c04[_0x58954];}}}}function freeIsNotKeyAgent(_0x32c2a1,_0x167640){var _0x14014c=_[_0xa757('0x1f')](_0x32c2a1,function(_0x4d598c){var _0x5638c7=_[_0xa757('0x22')](_0x4d598c[_0xa757('0x23')])?util[_0xa757('0x20')](_0xa757('0x21'),_0x4d598c[_0xa757('0x24')]):_0x4d598c[_0xa757('0x23')];return _0x5638c7;});for(var _0x2ca10d in _0x167640){if(_0x167640[_0xa757('0x25')](_0x2ca10d)){if(!_0x14014c[_0x2ca10d]){delete _0x167640[_0x2ca10d];}}}}function clearVoiceCallReports(_0x2bf276){_0x2bf276['total']=0x0;_0x2bf276[_0xa757('0x26')]=0x0;_0x2bf276['sumHoldTime']=0x0;_0x2bf276[_0xa757('0x27')]=0x0;_0x2bf276['sumBillable']=0x0;}function clearCampaigns(_0x40551d){if(!_[_0xa757('0x28')](_0x40551d)){for(var _0x37c7e6 in _0x40551d){if(_0x40551d['hasOwnProperty'](_0x37c7e6)){_0x40551d[_0x37c7e6][_0xa757('0x29')]=0x0;_0x40551d[_0x37c7e6][_0xa757('0x2a')]=0x0;}}}}function clearVoiceQueues(_0x471e84){if(!_[_0xa757('0x28')](_0x471e84)){for(var _0x5b4779 in _0x471e84){if(_0x471e84[_0xa757('0x25')](_0x5b4779)){_0x471e84[_0x5b4779]['total']=0x0;_0x471e84[_0x5b4779]['answered']=0x0;_0x471e84[_0x5b4779]['unmanaged']=0x0;_0x471e84[_0x5b4779]['abandoned']=0x0;_0x471e84[_0x5b4779][_0xa757('0x2b')]=0x0;_0x471e84[_0x5b4779]['sumDuration']=0x0;_0x471e84[_0x5b4779][_0xa757('0x2c')]=0x0;_0x471e84[_0x5b4779][_0xa757('0x2d')]=0x0;_0x471e84[_0x5b4779]['outboundNoAnswerCallsDay']=0x0;_0x471e84[_0x5b4779][_0xa757('0x2e')]=0x0;_0x471e84[_0x5b4779]['outboundCongestionCallsDay']=0x0;_0x471e84[_0x5b4779][_0xa757('0x2f')]=0x0;_0x471e84[_0x5b4779][_0xa757('0x30')]=0x0;_0x471e84[_0x5b4779]['outboundDropCallsDayTimeout']=0x0;_0x471e84[_0x5b4779][_0xa757('0x31')]=0x0;_0x471e84[_0x5b4779]['outboundBlacklistCallsDay']=0x0;_0x471e84[_0x5b4779][_0xa757('0x32')]=0x0;_0x471e84[_0x5b4779][_0xa757('0x33')]=0x0;_0x471e84[_0x5b4779][_0xa757('0x34')]=0x0;_0x471e84[_0x5b4779][_0xa757('0x2d')]=0x0;_0x471e84[_0x5b4779][_0xa757('0x35')]=0x0;_0x471e84[_0x5b4779][_0xa757('0x36')]=!![];}}}}Realtime[_0xa757('0x37')][_0xa757('0x38')]=function(_0x112282,_0x384424){for(var _0x1f5d5a in _0x384424){if(_0x112282[_0xa757('0x25')](_0x1f5d5a)){_0x112282[_0x1f5d5a]=_0x384424[_0x1f5d5a];}}};Realtime[_0xa757('0x37')][_0xa757('0x39')]=function(){var _0x27be88=this;return function(_0xc1cc20){if(_0xc1cc20){freeIsNotKeyAgent(_0xc1cc20,_0x27be88[_0xa757('0xf')]);for(var _0x1ad384=0x0,_0x1eacde={};_0x1ad384<_0xc1cc20[_0xa757('0x3a')];_0x1ad384+=0x1){_0x1eacde=_0xc1cc20[_0x1ad384];var _0x3de18f=_[_0xa757('0x22')](_0x1eacde[_0xa757('0x23')])?util[_0xa757('0x20')]('SIP/%s',_0x1eacde[_0xa757('0x24')]):_0x1eacde[_0xa757('0x23')];if(_[_0xa757('0x3b')](_0x27be88[_0xa757('0xf')][_0x3de18f])){_0x27be88[_0xa757('0xf')][_0x3de18f]=new Agent(_0x1eacde);}else{_0x27be88['mergeFromDatabase'](_0x27be88[_0xa757('0xf')][_0x3de18f],_0x1eacde);}}}return _0x27be88[_0xa757('0xf')];};};Realtime[_0xa757('0x37')][_0xa757('0x3c')]=function(){var _0xd54446=this;return function(_0xc97cb8){if(_0xc97cb8){freeIsNotKeySip(_0xc97cb8,_0xd54446['telephones']);for(var _0x1346c2=0x0,_0x444639={};_0x1346c2<_0xc97cb8[_0xa757('0x3a')];_0x1346c2+=0x1){_0x444639=_0xc97cb8[_0x1346c2];if(_[_0xa757('0x3b')](_0xd54446[_0xa757('0x10')][util[_0xa757('0x20')](_0xa757('0x21'),_0x444639[_0xa757('0x24')])])){_0xd54446[_0xa757('0x10')][util['format'](_0xa757('0x21'),_0x444639[_0xa757('0x24')])]=new Telephone(_0x444639);}else{_0xd54446[_0xa757('0x38')](_0xd54446[_0xa757('0x10')][util[_0xa757('0x20')](_0xa757('0x21'),_0x444639['name'])],_0x444639);}}}return _0xd54446[_0xa757('0x10')];};};Realtime[_0xa757('0x37')]['initTrunks']=function(){var _0x5eae0b=this;return function(_0x9607af){if(_0x9607af){freeIsNotKeySip(_0x9607af,_0x5eae0b[_0xa757('0x11')]);for(var _0x5b11fe=0x0,_0x51c3d1={};_0x5b11fe<_0x9607af[_0xa757('0x3a')];_0x5b11fe+=0x1){_0x51c3d1=_0x9607af[_0x5b11fe];if(_[_0xa757('0x3b')](_0x5eae0b[_0xa757('0x11')][util['format'](_0xa757('0x21'),_0x51c3d1[_0xa757('0x24')])])){_0x5eae0b[_0xa757('0x11')][util[_0xa757('0x20')](_0xa757('0x21'),_0x51c3d1['name'])]=new Trunk(_0x51c3d1);}else{_0x5eae0b[_0xa757('0x38')](_0x5eae0b['trunks'][util['format'](_0xa757('0x21'),_0x51c3d1[_0xa757('0x24')])],_0x51c3d1);}}}return _0x5eae0b[_0xa757('0x11')];};};Realtime[_0xa757('0x37')][_0xa757('0x3d')]=function(){var _0x5d347c=this;return function(_0x5d25bb){if(_0x5d25bb){freeIsNotKey(_0x5d25bb,_0x5d347c[_0xa757('0x13')],'id');for(var _0x129d77=0x0,_0x2b171c={};_0x129d77<_0x5d25bb[_0xa757('0x3a')];_0x129d77+=0x1){_0x2b171c=_0x5d25bb[_0x129d77];if(_[_0xa757('0x3b')](_0x5d347c[_0xa757('0x13')][_0x2b171c['id']])){_0x5d347c['triggers'][_0x2b171c['id']]=new Trigger(_0x2b171c);}else{_0x5d347c[_0xa757('0x38')](_0x5d347c[_0xa757('0x13')][_0x2b171c['id']],_0x2b171c);}}}return _0x5d347c['triggers'];};};Realtime[_0xa757('0x37')]['initTemplates']=function(){var _0x2d111e=this;return function(_0x4518dc){if(_0x4518dc){freeIsNotKey(_0x4518dc,_0x2d111e['templates'],'id');for(var _0x267d68=0x0,_0x23efad={};_0x267d68<_0x4518dc['length'];_0x267d68+=0x1){_0x23efad=_0x4518dc[_0x267d68];if(_[_0xa757('0x3b')](_0x2d111e[_0xa757('0x15')][_0x23efad['id']])){_0x2d111e[_0xa757('0x15')][_0x23efad['id']]=new Template(_0x23efad);}else{_0x2d111e[_0xa757('0x38')](_0x2d111e['templates'][_0x23efad['id']],_0x23efad);}}}return _0x2d111e[_0xa757('0x15')];};};Realtime[_0xa757('0x37')][_0xa757('0x3e')]=function(){var _0xec4610=this;return function(_0x4d7493){if(_0x4d7493){freeIsNotKey(_0x4d7493,_0xec4610[_0xa757('0x3f')],'id');for(var _0x5b6017=0x0,_0x50c131={};_0x5b6017<_0x4d7493[_0xa757('0x3a')];_0x5b6017+=0x1){_0x50c131=_0x4d7493[_0x5b6017];if(_[_0xa757('0x3b')](_0xec4610[_0xa757('0x3f')][_0x50c131['id']])){_0xec4610['zendeskAccounts'][_0x50c131['id']]=new ZendeskAccount(_0x50c131);}else{_0xec4610[_0xa757('0x38')](_0xec4610['zendeskAccounts'][_0x50c131['id']],_0x50c131);}}}return _0xec4610[_0xa757('0x3f')];};};Realtime[_0xa757('0x37')][_0xa757('0x40')]=function(){var _0xbef575=this;return function(_0x18b0ca){if(_0x18b0ca){freeIsNotKey(_0x18b0ca,_0xbef575[_0xa757('0x17')],'id');for(var _0x57bf73=0x0,_0x505cd={};_0x57bf73<_0x18b0ca['length'];_0x57bf73+=0x1){_0x505cd=_0x18b0ca[_0x57bf73];if(_[_0xa757('0x3b')](_0xbef575[_0xa757('0x17')][_0x505cd['id']])){_0xbef575[_0xa757('0x17')][_0x505cd['id']]=new SalesforceAccount(_0x505cd);}else{_0xbef575[_0xa757('0x38')](_0xbef575[_0xa757('0x17')][_0x505cd['id']],_0x505cd);}}}return _0xbef575[_0xa757('0x17')];};};Realtime[_0xa757('0x37')][_0xa757('0x41')]=function(){var _0x405397=this;return function(_0x1d05d7){if(_0x1d05d7){freeIsNotKey(_0x1d05d7,_0x405397[_0xa757('0x42')],'id');for(var _0x19ceef=0x0,_0x2367c7={};_0x19ceef<_0x1d05d7[_0xa757('0x3a')];_0x19ceef+=0x1){_0x2367c7=_0x1d05d7[_0x19ceef];if(_[_0xa757('0x3b')](_0x405397[_0xa757('0x42')][_0x2367c7['id']])){_0x405397['freshdeskAccounts'][_0x2367c7['id']]=new FreshdeskAccount(_0x2367c7);}else{_0x405397[_0xa757('0x38')](_0x405397['freshdeskAccounts'][_0x2367c7['id']],_0x2367c7);}}}return _0x405397[_0xa757('0x42')];};};Realtime[_0xa757('0x37')][_0xa757('0x43')]=function(){var _0x24c0ad=this;return function(_0x4cb461){if(_0x4cb461){freeIsNotKey(_0x4cb461,_0x24c0ad[_0xa757('0x18')],'id');for(var _0x1ee01e=0x0,_0x8614f9={};_0x1ee01e<_0x4cb461[_0xa757('0x3a')];_0x1ee01e+=0x1){_0x8614f9=_0x4cb461[_0x1ee01e];if(_['isUndefined'](_0x24c0ad[_0xa757('0x18')][_0x8614f9['id']])){_0x24c0ad[_0xa757('0x18')][_0x8614f9['id']]=new ZohoAccount(_0x8614f9);}else{_0x24c0ad[_0xa757('0x38')](_0x24c0ad[_0xa757('0x18')][_0x8614f9['id']],_0x8614f9);}}}return _0x24c0ad[_0xa757('0x18')];};};Realtime[_0xa757('0x37')]['initDeskAccounts']=function(){var _0x485100=this;return function(_0x5d21c1){if(_0x5d21c1){freeIsNotKey(_0x5d21c1,_0x485100['deskAccounts'],'id');for(var _0x1d8742=0x0,_0x9b3779={};_0x1d8742<_0x5d21c1[_0xa757('0x3a')];_0x1d8742+=0x1){_0x9b3779=_0x5d21c1[_0x1d8742];if(_[_0xa757('0x3b')](_0x485100[_0xa757('0x19')][_0x9b3779['id']])){_0x485100[_0xa757('0x19')][_0x9b3779['id']]=new DeskAccount(_0x9b3779);}else{_0x485100['mergeFromDatabase'](_0x485100[_0xa757('0x19')][_0x9b3779['id']],_0x9b3779);}}}return _0x485100[_0xa757('0x19')];};};Realtime[_0xa757('0x37')][_0xa757('0x44')]=function(){var _0x48b578=this;return function(_0x26c74e){if(_0x26c74e){freeIsNotKey(_0x26c74e,_0x48b578[_0xa757('0x45')],'id');for(var _0x4af840=0x0,_0x39699d={};_0x4af840<_0x26c74e['length'];_0x4af840+=0x1){_0x39699d=_0x26c74e[_0x4af840];if(_[_0xa757('0x3b')](_0x48b578['sugarcrmAccounts'][_0x39699d['id']])){_0x48b578[_0xa757('0x45')][_0x39699d['id']]=new SugarcrmAccount(_0x39699d);}else{_0x48b578['mergeFromDatabase'](_0x48b578['sugarcrmAccounts'][_0x39699d['id']],_0x39699d);}}}return _0x48b578[_0xa757('0x45')];};};Realtime[_0xa757('0x37')][_0xa757('0x46')]=function(){var _0x1b5db5=this;return function(_0x14e226){if(_0x14e226){freeIsNotKey(_0x14e226,_0x1b5db5[_0xa757('0x1a')],'id');for(var _0x4c19a6=0x0,_0x4f0d7b={};_0x4c19a6<_0x14e226[_0xa757('0x3a')];_0x4c19a6+=0x1){_0x4f0d7b=_0x14e226[_0x4c19a6];if(_[_0xa757('0x3b')](_0x1b5db5[_0xa757('0x1a')][_0x4f0d7b['id']])){_0x1b5db5['vtigerAccounts'][_0x4f0d7b['id']]=new VtigerAccount(_0x4f0d7b);}else{_0x1b5db5['mergeFromDatabase'](_0x1b5db5[_0xa757('0x1a')][_0x4f0d7b['id']],_0x4f0d7b);}}}return _0x1b5db5[_0xa757('0x1a')];};};Realtime[_0xa757('0x37')][_0xa757('0x47')]=function(){var _0x12b802=this;return function(_0x3e6d40){if(_0x3e6d40){freeIsNotKey(_0x3e6d40,_0x12b802['servicenowAccounts'],'id');for(var _0x466728=0x0,_0x45f2a4={};_0x466728<_0x3e6d40[_0xa757('0x3a')];_0x466728+=0x1){_0x45f2a4=_0x3e6d40[_0x466728];if(_[_0xa757('0x3b')](_0x12b802[_0xa757('0x1b')][_0x45f2a4['id']])){_0x12b802[_0xa757('0x1b')][_0x45f2a4['id']]=new ServicenowAccount(_0x45f2a4);}else{_0x12b802[_0xa757('0x38')](_0x12b802[_0xa757('0x1b')][_0x45f2a4['id']],_0x45f2a4);}}}return _0x12b802[_0xa757('0x1b')];};};Realtime[_0xa757('0x37')]['initDynamics365Accounts']=function(){var _0x9e96e6=this;return function(_0x5c803a){if(_0x5c803a){freeIsNotKey(_0x5c803a,_0x9e96e6['dynamics365Accounts'],'id');for(var _0x40ce42=0x0,_0x3da8c1={};_0x40ce42<_0x5c803a[_0xa757('0x3a')];_0x40ce42+=0x1){_0x3da8c1=_0x5c803a[_0x40ce42];if(_[_0xa757('0x3b')](_0x9e96e6[_0xa757('0x1c')][_0x3da8c1['id']])){_0x9e96e6[_0xa757('0x1c')][_0x3da8c1['id']]=new Dynamics365Account(_0x3da8c1);}else{_0x9e96e6[_0xa757('0x38')](_0x9e96e6[_0xa757('0x1c')][_0x3da8c1['id']],_0x3da8c1);}}}return _0x9e96e6[_0xa757('0x1c')];};};Realtime[_0xa757('0x37')][_0xa757('0x48')]=function(){var _0x4fc507=this;return function(_0x3f8c5c){if(_0x3f8c5c){freeIsNotKey(_0x3f8c5c,_0x4fc507[_0xa757('0x1d')],'id');for(var _0x5f0b71=0x0,_0x11ebb3={};_0x5f0b71<_0x3f8c5c[_0xa757('0x3a')];_0x5f0b71+=0x1){_0x11ebb3=_0x3f8c5c[_0x5f0b71];if(_[_0xa757('0x3b')](_0x4fc507[_0xa757('0x1d')][_0x11ebb3['id']])){_0x4fc507[_0xa757('0x1d')][_0x11ebb3['id']]=new FreshsalesAccount(_0x11ebb3);}else{_0x4fc507[_0xa757('0x38')](_0x4fc507['freshsalesAccounts'][_0x11ebb3['id']],_0x11ebb3);}}}return _0x4fc507[_0xa757('0x1d')];};};Realtime['prototype'][_0xa757('0x49')]=function(){var _0x3250d0=this;return function(_0x2d9d97){for(var _0x3c87c0=0x0;_0x3c87c0<_0x2d9d97[_0xa757('0x3a')];_0x3c87c0+=0x1){_['merge'](_0x3250d0['voiceQueues'][_0x2d9d97[_0x3c87c0][_0xa757('0x24')]],_0x2d9d97[_0x3c87c0]);}return _0x3250d0[_0xa757('0x12')];};};Realtime[_0xa757('0x37')]['initVoiceQueueReports']=function(){var _0x115a94=this;return function(_0x55bc0f){clearVoiceQueues(_0x115a94[_0xa757('0x12')]);if(_0x55bc0f){_0x55bc0f=_[_0xa757('0x4a')](_0x55bc0f,_0xa757('0x4b'));for(var _0xbf1bbf in _0x55bc0f){if(_0x55bc0f[_0xa757('0x25')](_0xbf1bbf)){for(var _0x40a79b=0x0;_0x40a79b<_0x55bc0f[_0xbf1bbf]['length'];_0x40a79b+=0x1){var _0xa28144=_0x55bc0f[_0xbf1bbf][_0x40a79b][_0xa757('0x4c')];if(_0x115a94[_0xa757('0x12')][_0xa28144]){if(_0x55bc0f[_0xbf1bbf][_0x40a79b][_0xa757('0x4d')]){_0x115a94[_0xa757('0x12')][_0xa28144]['unmanaged']+=0x1;}if(_0x55bc0f[_0xbf1bbf][_0x40a79b][_0xa757('0x4e')]){_0x115a94[_0xa757('0x12')][_0xa28144][_0xa757('0x4f')]+=0x1;}_0x115a94[_0xa757('0x12')][_0xa28144][_0xa757('0x2b')]+=moment(_0x55bc0f[_0xbf1bbf][_0x40a79b]['queuecallerleaveAt'])[_0xa757('0x50')](moment(_0x55bc0f[_0xbf1bbf][_0x40a79b][_0xa757('0x51')]),_0xa757('0x52'))||0x0;if(_0x40a79b===_0x55bc0f[_0xbf1bbf]['length']-0x1){_0x115a94[_0xa757('0x12')][_0xa28144][_0xa757('0x27')]+=moment(_0x55bc0f[_0xbf1bbf][_0x40a79b][_0xa757('0x53')]||_0x55bc0f[_0xbf1bbf][_0x40a79b][_0xa757('0x54')]||_0x55bc0f[_0xbf1bbf][_0x40a79b][_0xa757('0x55')])[_0xa757('0x50')](moment(_0x55bc0f[_0xbf1bbf][_0x40a79b][_0xa757('0x51')]),_0xa757('0x52'))||0x0;_0x115a94[_0xa757('0x12')][_0xa28144][_0xa757('0x56')]+=0x1;if(_0x55bc0f[_0xbf1bbf][_0x40a79b][_0xa757('0x57')]){_0x115a94[_0xa757('0x12')][_0xa28144][_0xa757('0x26')]+=0x1;_0x115a94[_0xa757('0x12')][_0xa28144]['sumBillable']+=moment(_0x55bc0f[_0xbf1bbf][_0x40a79b][_0xa757('0x53')])[_0xa757('0x50')](moment(_0x55bc0f[_0xbf1bbf][_0x40a79b]['queuecallerleaveAt']),_0xa757('0x52'))||0x0;}}else{_0x115a94[_0xa757('0x12')][_0xa28144]['sumDuration']+=_0x115a94[_0xa757('0x12')][_0xa28144][_0xa757('0x2b')]||0x0;}}}}}}return _0x115a94[_0xa757('0x12')];};};Realtime[_0xa757('0x37')][_0xa757('0x58')]=function(){var _0x312542=this;return function(_0xdb2ac6){clearVoiceCallReports(_0x312542[_0xa757('0x59')]);if(_0xdb2ac6){for(var _0x1f74af=0x0;_0x1f74af<_0xdb2ac6[_0xa757('0x3a')];_0x1f74af+=0x1){_0x312542[_0xa757('0x59')][_0xa757('0x56')]+=0x1;_0x312542[_0xa757('0x59')][_0xa757('0x27')]+=_0xdb2ac6[_0x1f74af][_0xa757('0x5a')];if(_0xdb2ac6[_0x1f74af][_0xa757('0x5b')]==='ANSWERED'){_0x312542[_0xa757('0x59')]['answered']+=0x1;_0x312542[_0xa757('0x59')][_0xa757('0x2b')]+=_0xdb2ac6[_0x1f74af][_0xa757('0x5a')]-_0xdb2ac6[_0x1f74af][_0xa757('0x5c')]||0x0;_0x312542[_0xa757('0x59')]['sumBillable']+=_0xdb2ac6[_0x1f74af][_0xa757('0x5c')];}}}return _0x312542[_0xa757('0x59')];};};Realtime[_0xa757('0x37')]['initCampaigns']=function(){var _0x3317d8=this;return function(_0x3619ec){if(_0x3619ec){freeIsNotKey(_0x3619ec,_0x3317d8[_0xa757('0x14')],'name');for(var _0x501134=0x0,_0x1f437d={};_0x501134<_0x3619ec[_0xa757('0x3a')];_0x501134+=0x1){_0x1f437d=_0x3619ec[_0x501134];if(_[_0xa757('0x3b')](_0x3317d8['campaigns'][_0x1f437d[_0xa757('0x24')]])){_0x3317d8['campaigns'][_0x1f437d['name']]=new Campaign(_0x1f437d);}else{_0x3317d8[_0xa757('0x38')](_0x3317d8[_0xa757('0x14')][_0x1f437d[_0xa757('0x24')]],_0x1f437d);_0x3317d8['campaigns'][_0x1f437d[_0xa757('0x24')]][_0xa757('0x5d')]=_0x1f437d[_0xa757('0x5e')]?_0x1f437d[_0xa757('0x5e')][_0xa757('0x24')]:undefined;}}}return _0x3317d8[_0xa757('0x14')];};};Realtime[_0xa757('0x37')][_0xa757('0x5f')]=function(){var _0xe38e76=this;return function(_0x35c1aa){if(_0x35c1aa){freeIsNotKey(_0x35c1aa,_0xe38e76[_0xa757('0x60')],'id');for(var _0xafcf19=0x0,_0x5a7042={};_0xafcf19<_0x35c1aa[_0xa757('0x3a')];_0xafcf19+=0x1){_0x5a7042=_0x35c1aa[_0xafcf19];if(_[_0xa757('0x3b')](_0xe38e76[_0xa757('0x60')][_0x5a7042['id']])){_0xe38e76[_0xa757('0x60')][_0x5a7042['id']]=new VoiceExtension(_0x5a7042);}else{_0xe38e76[_0xa757('0x38')](_0xe38e76[_0xa757('0x60')][_0x5a7042['id']],_0x5a7042);}}}return _0xe38e76[_0xa757('0x60')];};};Realtime[_0xa757('0x37')][_0xa757('0x61')]=function(){var _0x2d34b7=this;return function(_0x3997f8){clearCampaigns(_0x2d34b7[_0xa757('0x14')]);for(var _0x132033=0x0;_0x132033<_0x3997f8[_0xa757('0x3a')];_0x132033+=0x1){_[_0xa757('0x62')](_0x2d34b7[_0xa757('0x14')][_0x3997f8[_0x132033][_0xa757('0x24')]],_0x3997f8[_0x132033]);}return _0x2d34b7[_0xa757('0x14')];};};Realtime[_0xa757('0x37')][_0xa757('0x63')]=function(){var _0x1bcb2e=this;return function(_0x20ea21){if(_0x20ea21){freeIsNotKey(_0x20ea21,_0x1bcb2e['faxAccounts'],'id');for(var _0x768a79=0x0,_0x39c52a={};_0x768a79<_0x20ea21['length'];_0x768a79+=0x1){_0x39c52a=_0x20ea21[_0x768a79];if(_[_0xa757('0x3b')](_0x1bcb2e['faxAccounts'][_0x39c52a['id']])){_0x1bcb2e[_0xa757('0x1e')][_0x39c52a['id']]=new FaxAccount(_0x39c52a);}else{_0x1bcb2e[_0xa757('0x38')](_0x1bcb2e['faxAccounts'][_0x39c52a['id']],_0x39c52a);}}}return _0x1bcb2e[_0xa757('0x1e')];};};Realtime[_0xa757('0x37')][_0xa757('0x64')]=function(){var _0x7ba6b3=this;return function(_0x535ff7){if(_0x535ff7){freeIsNotKey(_0x535ff7,_0x7ba6b3[_0xa757('0x12')],_0xa757('0x24'));for(var _0x4bf5c2=0x0,_0x30716a={};_0x4bf5c2<_0x535ff7[_0xa757('0x3a')];_0x4bf5c2+=0x1){_0x30716a=_0x535ff7[_0x4bf5c2];if(_['isUndefined'](_0x7ba6b3[_0xa757('0x12')][_0x30716a[_0xa757('0x24')]])){_0x7ba6b3[_0xa757('0x12')][_0x30716a[_0xa757('0x24')]]=new VoiceQueue(_0x30716a);}else{_0x7ba6b3[_0xa757('0x38')](_0x7ba6b3[_0xa757('0x12')][_0x30716a[_0xa757('0x24')]],_0x30716a);}}}return _0x7ba6b3[_0xa757('0x12')];};};module[_0xa757('0x65')]=Realtime;