server/services/ami/report/index.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xf47e=['./userReport','realtime','agents','telephones','sync','xdr','disabled','custom:voiceQueueReport','voiceQueueReport','bind','custom:voiceCallReport','voiceCallReport','custom:voiceAgentReport','voiceAgentReport','custom:voiceDialReport','blindtransfer','attendedtransfer','prototype','findAgent','find','accountcode','name','format','connectedlinenum','assigned','lastAssignedTo','interface','queuecallercomplete','queuecallercompleteAt','YYYY-MM-DD\x20HH:mm:ss','queuecallerexitAt','create','match','getAgentByInternal','keys','length','getCallType','calleridnum','outbound','internal','destination','exten','type','dialer','lastapplication','queue','lastdata','from-voip-provider','callerid','context','from-sip','xcally-motion-preview','originatecalleridnum','destinationchannel','calleridpreview','disposition','ANSWERED','\x22%s\x22\x20<%s>','calleridname','transfers','linkedid','uniqueid','blindTransfer','isNil','UserId','channel','membername','monitors','monitorFilename','filename','connectedlinename','xcally-motion-dialer','isArray','voiceDialReport','startsWith','Local','indexOf','phone','substring','lastIndexOf','attendedTransfer','lodash','util','../../../config/environment','../ami','../rpc/voiceAgentReport','../rpc/voiceCallReport','../rpc/memberReport','../rpc/voiceQueueReport','../rpc/voiceTransferReport','./voiceQueueReport','./voiceCallReport','./voiceAgentReport','./voiceDialReport'];(function(_0x50408f,_0x92ffac){var _0xb02957=function(_0x111664){while(--_0x111664){_0x50408f['push'](_0x50408f['shift']());}};_0xb02957(++_0x92ffac);}(_0xf47e,0x10d));var _0xef47=function(_0x2fdc3b,_0x4a9dde){_0x2fdc3b=_0x2fdc3b-0x0;var _0x578e85=_0xf47e[_0x2fdc3b];return _0x578e85;};'use strict';var _=require(_0xef47('0x0'));var moment=require('moment');var util=require(_0xef47('0x1'));var config=require(_0xef47('0x2'));var ami=require(_0xef47('0x3'));var RpcVoiceAgentReport=require(_0xef47('0x4'));var RpcVoiceCallReport=require(_0xef47('0x5'));var RpcVoiceDialReport=require('../rpc/voiceDialReport');var RpcMemberReport=require(_0xef47('0x6'));var RpcVoiceQueueReport=require(_0xef47('0x7'));var RpcVoiceRecording=require('../rpc/voiceRecording');var RpcVoiceTransferReport=require(_0xef47('0x8'));var VoiceQueueReport=require(_0xef47('0x9'));var VoiceCallReport=require(_0xef47('0xa'));var VoiceAgentReport=require(_0xef47('0xb'));var VoiceDialReport=require(_0xef47('0xc'));var UserReport=require(_0xef47('0xd'));function Report(_0x29de47){this[_0xef47('0xe')]=_0x29de47;this[_0xef47('0xf')]=_0x29de47['agents'];this[_0xef47('0x10')]=_0x29de47[_0xef47('0x10')];}Report['prototype'][_0xef47('0x11')]=function(_0x403b8d){var _0x1fba8c=new VoiceQueueReport(this[_0xef47('0xe')]);var _0x50bda6=new VoiceAgentReport(this['realtime']);var _0x160f21=new VoiceDialReport(this[_0xef47('0xe')]);var _0xa67f93=new VoiceCallReport(this['realtime']);var _0x533c92=new UserReport(this[_0xef47('0xe')]);if(config['xdr']&&config[_0xef47('0x12')][_0xef47('0x13')]){ami['on'](_0xef47('0x14'),this[_0xef47('0x15')][_0xef47('0x16')](this));ami['on'](_0xef47('0x17'),this[_0xef47('0x18')]['bind'](this));ami['on'](_0xef47('0x19'),this[_0xef47('0x1a')][_0xef47('0x16')](this));ami['on'](_0xef47('0x1b'),this['voiceDialReport'][_0xef47('0x16')](this));ami['on'](_0xef47('0x1c'),this['blindTransfer'][_0xef47('0x16')](this));ami['on'](_0xef47('0x1d'),this['attendedTransfer'][_0xef47('0x16')](this));}};Report[_0xef47('0x1e')][_0xef47('0x1f')]=function(_0x1a02b2){var _0x4d51c5;_0x4d51c5=_[_0xef47('0x20')](this[_0xef47('0xf')],function(_0x223dff){return _0x223dff[_0xef47('0x21')]==_0x1a02b2||_0x223dff['name']==_0x1a02b2;});if(_['isNil'](_0x4d51c5)){var _0x28a9d9=_[_0xef47('0x20')](this[_0xef47('0x10')],function(_0x470318){return _0x470318[_0xef47('0x21')]==_0x1a02b2||_0x470318[_0xef47('0x22')]==_0x1a02b2;});if(_0x28a9d9){_0x4d51c5=_[_0xef47('0x20')](this[_0xef47('0xf')],function(_0x3a7a54){return _0x3a7a54['interface']==util[_0xef47('0x23')]('SIP/%s',_0x28a9d9['name']);});}}return _0x4d51c5;};Report[_0xef47('0x1e')][_0xef47('0x15')]=function(_0x4f8e2e){for(var _0x2f0293=0x0;_0x2f0293<_0x4f8e2e['length'];_0x2f0293+=0x1){var _0x54a3c6=this[_0xef47('0x1f')](_0x4f8e2e[_0x2f0293][_0xef47('0x24')]);if(_0x54a3c6){_0x4f8e2e[_0x2f0293][_0xef47('0x21')]=_0x54a3c6[_0xef47('0x21')];_0x4f8e2e[_0x2f0293][_0xef47('0x25')]=!![];_0x4f8e2e[_0x2f0293][_0xef47('0x26')]=_0x54a3c6[_0xef47('0x22')];_0x4f8e2e[_0x2f0293][_0xef47('0x27')]=_['isNil'](_0x54a3c6[_0xef47('0x27')])?util['format']('SIP/%s',_0x54a3c6[_0xef47('0x22')]):_0x54a3c6[_0xef47('0x27')];if(_0x4f8e2e[_0x2f0293][_0xef47('0x28')]){_0x4f8e2e[_0x2f0293][_0xef47('0x29')]=moment()['format'](_0xef47('0x2a'));}if(_0x4f8e2e[_0x2f0293]['queuecallerexit']){_0x4f8e2e[_0x2f0293][_0xef47('0x2b')]=moment()[_0xef47('0x23')](_0xef47('0x2a'));}RpcMemberReport[_0xef47('0x15')](_0x4f8e2e[_0x2f0293]);}RpcVoiceQueueReport[_0xef47('0x2c')](_0x4f8e2e[_0x2f0293]);}};function extractCalleridNumber(_0x2ea973){var _0x5d86c0=_0x2ea973[_0xef47('0x2d')](/<(.*?)>/);return _0x5d86c0?_0x5d86c0[0x1]:_0x2ea973;}Report[_0xef47('0x1e')][_0xef47('0x2e')]=function(_0x20b416){for(var _0x215b90=0x0;_0x215b90<Object[_0xef47('0x2f')](this[_0xef47('0xf')])[_0xef47('0x30')];_0x215b90++){var _0xe240a9=Object[_0xef47('0x2f')](this[_0xef47('0xf')])[_0x215b90];var _0x5d397c=this[_0xef47('0xf')][_0xe240a9];if(_0x5d397c[_0xef47('0x21')]===Number(_0x20b416))return _0x5d397c;}return null;};Report['prototype'][_0xef47('0x31')]=function(_0x4b96f0){var _0x444b23=_0x4b96f0['channel']['split']('-')[0x0];var _0x52cfe9=this['agents'][_0x444b23];if(!_0x52cfe9)_0x52cfe9=this[_0xef47('0x2e')](_0x4b96f0[_0xef47('0x32')]);return!_0x52cfe9?_0xef47('0x33'):_0xef47('0x34');};Report[_0xef47('0x1e')][_0xef47('0x18')]=function(_0x4638cc){_0x4638cc[_0xef47('0x35')]=_0x4638cc[_0xef47('0x35')]||_0x4638cc[_0xef47('0x36')];if(_0x4638cc[_0xef47('0x37')]==_0xef47('0x38')){_0x4638cc[_0xef47('0x39')]=_0xef47('0x3a');_0x4638cc[_0xef47('0x3b')]=_0x4638cc[_0xef47('0x3a')];if(_0x4638cc['context']==_0xef47('0x3c')){_0x4638cc[_0xef47('0x21')]='';_0x4638cc['destination']=extractCalleridNumber(_0x4638cc[_0xef47('0x3d')]);}else if(_0x4638cc[_0xef47('0x3e')]==_0xef47('0x3f')){if(_0x4638cc[_0xef47('0x35')]==_0xef47('0x40')){_0x4638cc[_0xef47('0x35')]=extractCalleridNumber(_0x4638cc['calleridpreview']);_0x4638cc['calleridnum']=_0x4638cc[_0xef47('0x41')];_0x4638cc[_0xef47('0x42')]=[_0x4638cc['channel'],_0x4638cc['channel']=_0x4638cc['destinationchannel']][0x0];_0x4638cc['callerid']=_0x4638cc[_0xef47('0x43')];}else{_0x4638cc[_0xef47('0x35')]=_0x4638cc[_0xef47('0x32')];_0x4638cc[_0xef47('0x32')]=_0x4638cc[_0xef47('0x41')];if(_0x4638cc[_0xef47('0x44')]==_0xef47('0x45')){_0x4638cc['accountcode']=_0x4638cc[_0xef47('0x24')];}else{_0x4638cc[_0xef47('0x21')]='';}}}}else{_0x4638cc[_0xef47('0x3d')]=util[_0xef47('0x23')](_0xef47('0x46'),_0x4638cc[_0xef47('0x47')],_0x4638cc[_0xef47('0x32')]);}if(RpcVoiceTransferReport[_0xef47('0x48')][_0x4638cc[_0xef47('0x49')]]){var _0x56791d=RpcVoiceTransferReport['transfers'][_0x4638cc[_0xef47('0x49')]];_0x56791d['transfereelinkedid']=_0x4638cc[_0xef47('0x4a')];RpcVoiceTransferReport[_0xef47('0x4b')](_0x56791d);delete RpcVoiceTransferReport[_0xef47('0x48')][_0x4638cc[_0xef47('0x49')]];}if(_['isNil'](_0x4638cc[_0xef47('0x37')])){_0x4638cc[_0xef47('0x37')]=this[_0xef47('0x31')](_0x4638cc);}if(_[_0xef47('0x4c')](_0x4638cc[_0xef47('0x4d')])){var _0x1287ea=_0x4638cc[_0xef47('0x4e')]['split']('-')[0x0];var _0x3fa396=this[_0xef47('0xf')][_0x1287ea];if(!_0x3fa396)_0x3fa396=this['getAgentByInternal'](_0x4638cc[_0xef47('0x21')]);if(_0x3fa396){_0x4638cc[_0xef47('0x4d')]=_0x3fa396['id'];_0x4638cc[_0xef47('0x4f')]=_0x3fa396['name'];}}RpcVoiceCallReport['create'](_0x4638cc);if(_0x4638cc['monitor']){for(var _0x4b15c1=0x0;_0x4b15c1<_0x4638cc[_0xef47('0x50')][_0xef47('0x30')];_0x4b15c1+=0x1){_0x4638cc[_0xef47('0x51')]=_0x4638cc[_0xef47('0x50')][_0x4b15c1][_0xef47('0x52')];_0x4638cc['createdAt']=_0x4638cc['monitors'][_0x4b15c1]['createdAt'];if(_0x4638cc['exten']=='xcally-motion-preview'){_0x4638cc[_0xef47('0x32')]=_0x4638cc[_0xef47('0x24')];_0x4638cc[_0xef47('0x47')]=_0x4638cc['connectedlinename'];_0x4638cc[_0xef47('0x24')]=_0x4638cc[_0xef47('0x21')];_0x4638cc[_0xef47('0x53')]=_0x4638cc[_0xef47('0x4f')];_0x4638cc[_0xef47('0x36')]=_0x4638cc['originatecalleridnum'];}else if(_0x4638cc['exten']==_0xef47('0x54')){_0x4638cc['calleridnum']=_0x4638cc[_0xef47('0x35')];_0x4638cc[_0xef47('0x36')]=_0x4638cc[_0xef47('0x41')];}RpcVoiceRecording[_0xef47('0x2c')](_0x4638cc);}}};Report[_0xef47('0x1e')]['voiceAgentReport']=function(_0x2e1871){if(_[_0xef47('0x55')](_0x2e1871)){_0x2e1871['forEach'](function(_0x460d6a){RpcVoiceAgentReport[_0xef47('0x2c')](_0x460d6a);});}else{RpcVoiceAgentReport['create'](_0x2e1871);}};Report[_0xef47('0x1e')][_0xef47('0x56')]=function(_0x23b861){RpcVoiceDialReport[_0xef47('0x2c')](_0x23b861);var _0x499b4a;var _0x8edf;var _0x37b018=_0x23b861[_0xef47('0x4e')];if(_[_0xef47('0x57')](_0x37b018,_0xef47('0x58'))){_0x8edf=_0x37b018['substring'](_0x37b018[_0xef47('0x59')]('/')+0x1,_0x37b018[_0xef47('0x59')]('@'));_0x499b4a=_['find'](this[_0xef47('0xf')],function(_0x1ff5f0){return _0x1ff5f0['mobile']==_0x8edf||_0x1ff5f0[_0xef47('0x5a')]==_0x8edf||_0x1ff5f0[_0xef47('0x21')]==_0x8edf;});}else{_0x8edf=_0x37b018[_0xef47('0x5b')](_0x37b018[_0xef47('0x59')]('/')+0x1,_0x37b018[_0xef47('0x5c')]('-'));_0x499b4a=this[_0xef47('0x1f')](_0x8edf);}if(_0x499b4a){_0x23b861[_0xef47('0x27')]=_['isNil'](_0x499b4a[_0xef47('0x27')])?util[_0xef47('0x23')]('SIP/%s',_0x499b4a[_0xef47('0x22')]):_0x499b4a[_0xef47('0x27')];_0x23b861['membername']=_0x499b4a[_0xef47('0x22')];_0x23b861[_0xef47('0x21')]=_0x499b4a[_0xef47('0x21')];RpcMemberReport[_0xef47('0x56')](_0x23b861);}};Report[_0xef47('0x1e')]['blindTransfer']=function(_0x2bcaa6){RpcVoiceTransferReport[_0xef47('0x48')][_0x2bcaa6['transfererlinkedid']]=_0x2bcaa6;};Report[_0xef47('0x1e')][_0xef47('0x5d')]=function(_0x283121){RpcVoiceTransferReport[_0xef47('0x5d')](_0x283121);};module['exports']=Report;