server/services/ami/report/index.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x99ae=['Local','substring','indexOf','SIP/%s','exports','lodash','moment','util','../../../config/environment','../ami','../rpc/voiceAgentReport','../rpc/voiceCallReport','../rpc/memberReport','../rpc/voiceQueueReport','../rpc/voiceRecording','../rpc/voiceTransferReport','./voiceQueueReport','./voiceCallReport','./voiceAgentReport','./userReport','realtime','agents','telephones','prototype','sync','xdr','disabled','bind','custom:voiceCallReport','voiceCallReport','custom:voiceAgentReport','voiceDialReport','blindTransfer','attendedtransfer','attendedTransfer','findAgent','accountcode','name','isNil','find','format','voiceQueueReport','length','connectedlinenum','assigned','lastAssignedTo','interface','queuecallercomplete','queuecallercompleteAt','YYYY-MM-DD\x20HH:mm:ss','queuecallerexit','queuecallerexitAt','getAgentByInternal','keys','getCallType','channel','calleridnum','outbound','internal','exten','type','dialer','lastapplication','queue','lastdata','context','from-voip-provider','destination','callerid','calleridpreview','originatecalleridnum','destinationchannel','ANSWERED','\x22%s\x22\x20<%s>','calleridname','transfers','linkedid','uniqueid','split','UserId','membername','monitors','filename','createdAt','xcally-motion-preview','connectedlinename','xcally-motion-dialer','create','voiceAgentReport','isArray','forEach','startsWith'];(function(_0x13b895,_0x3fa462){var _0x50736f=function(_0x439b39){while(--_0x439b39){_0x13b895['push'](_0x13b895['shift']());}};_0x50736f(++_0x3fa462);}(_0x99ae,0x1d1));var _0xe99a=function(_0x2c3c84,_0x432e95){_0x2c3c84=_0x2c3c84-0x0;var _0x33e9af=_0x99ae[_0x2c3c84];return _0x33e9af;};'use strict';var _=require(_0xe99a('0x0'));var moment=require(_0xe99a('0x1'));var util=require(_0xe99a('0x2'));var config=require(_0xe99a('0x3'));var ami=require(_0xe99a('0x4'));var RpcVoiceAgentReport=require(_0xe99a('0x5'));var RpcVoiceCallReport=require(_0xe99a('0x6'));var RpcVoiceDialReport=require('../rpc/voiceDialReport');var RpcMemberReport=require(_0xe99a('0x7'));var RpcVoiceQueueReport=require(_0xe99a('0x8'));var RpcVoiceRecording=require(_0xe99a('0x9'));var RpcVoiceTransferReport=require(_0xe99a('0xa'));var VoiceQueueReport=require(_0xe99a('0xb'));var VoiceCallReport=require(_0xe99a('0xc'));var VoiceAgentReport=require(_0xe99a('0xd'));var VoiceDialReport=require('./voiceDialReport');var UserReport=require(_0xe99a('0xe'));function Report(_0x18fee2){this[_0xe99a('0xf')]=_0x18fee2;this[_0xe99a('0x10')]=_0x18fee2[_0xe99a('0x10')];this[_0xe99a('0x11')]=_0x18fee2[_0xe99a('0x11')];}Report[_0xe99a('0x12')][_0xe99a('0x13')]=function(_0x39ef6b){var _0x415f4e=new VoiceQueueReport(this['realtime']);var _0x12aab8=new VoiceAgentReport(this[_0xe99a('0xf')]);var _0x80646e=new VoiceDialReport(this['realtime']);var _0x3b5c0e=new VoiceCallReport(this[_0xe99a('0xf')]);var _0x171598=new UserReport(this[_0xe99a('0xf')]);if(config[_0xe99a('0x14')]&&config[_0xe99a('0x14')][_0xe99a('0x15')]){ami['on']('custom:voiceQueueReport',this['voiceQueueReport'][_0xe99a('0x16')](this));ami['on'](_0xe99a('0x17'),this[_0xe99a('0x18')]['bind'](this));ami['on'](_0xe99a('0x19'),this['voiceAgentReport'][_0xe99a('0x16')](this));ami['on']('custom:voiceDialReport',this[_0xe99a('0x1a')]['bind'](this));ami['on']('blindtransfer',this[_0xe99a('0x1b')][_0xe99a('0x16')](this));ami['on'](_0xe99a('0x1c'),this[_0xe99a('0x1d')][_0xe99a('0x16')](this));}};Report['prototype'][_0xe99a('0x1e')]=function(_0x229635){var _0x53c3d0;_0x53c3d0=_['find'](this[_0xe99a('0x10')],function(_0x3c7789){return _0x3c7789[_0xe99a('0x1f')]==_0x229635||_0x3c7789[_0xe99a('0x20')]==_0x229635;});if(_[_0xe99a('0x21')](_0x53c3d0)){var _0x57d174=_[_0xe99a('0x22')](this[_0xe99a('0x11')],function(_0x56cf86){return _0x56cf86['accountcode']==_0x229635||_0x56cf86['name']==_0x229635;});if(_0x57d174){_0x53c3d0=_['find'](this[_0xe99a('0x10')],function(_0x9ab5d1){return _0x9ab5d1['interface']==util[_0xe99a('0x23')]('SIP/%s',_0x57d174['name']);});}}return _0x53c3d0;};Report[_0xe99a('0x12')][_0xe99a('0x24')]=function(_0x2355c7){for(var _0x2bd566=0x0;_0x2bd566<_0x2355c7[_0xe99a('0x25')];_0x2bd566+=0x1){var _0x5c890d=this[_0xe99a('0x1e')](_0x2355c7[_0x2bd566][_0xe99a('0x26')]);if(_0x5c890d){_0x2355c7[_0x2bd566][_0xe99a('0x1f')]=_0x5c890d[_0xe99a('0x1f')];_0x2355c7[_0x2bd566][_0xe99a('0x27')]=!![];_0x2355c7[_0x2bd566][_0xe99a('0x28')]=_0x5c890d[_0xe99a('0x20')];_0x2355c7[_0x2bd566][_0xe99a('0x29')]=_['isNil'](_0x5c890d[_0xe99a('0x29')])?util[_0xe99a('0x23')]('SIP/%s',_0x5c890d[_0xe99a('0x20')]):_0x5c890d['interface'];if(_0x2355c7[_0x2bd566][_0xe99a('0x2a')]){_0x2355c7[_0x2bd566][_0xe99a('0x2b')]=moment()['format'](_0xe99a('0x2c'));}if(_0x2355c7[_0x2bd566][_0xe99a('0x2d')]){_0x2355c7[_0x2bd566][_0xe99a('0x2e')]=moment()['format'](_0xe99a('0x2c'));}RpcMemberReport[_0xe99a('0x24')](_0x2355c7[_0x2bd566]);}RpcVoiceQueueReport['create'](_0x2355c7[_0x2bd566]);}};function extractCalleridNumber(_0x5621b3){var _0x4c8bdf=_0x5621b3['match'](/<(.*?)>/);return _0x4c8bdf?_0x4c8bdf[0x1]:_0x5621b3;}Report[_0xe99a('0x12')][_0xe99a('0x2f')]=function(_0x362d99){for(var _0x47760b=0x0;_0x47760b<Object[_0xe99a('0x30')](this[_0xe99a('0x10')])[_0xe99a('0x25')];_0x47760b++){var _0x95b785=Object[_0xe99a('0x30')](this['agents'])[_0x47760b];var _0x41d6d1=this[_0xe99a('0x10')][_0x95b785];if(_0x41d6d1[_0xe99a('0x1f')]===Number(_0x362d99))return _0x41d6d1;}return null;};Report[_0xe99a('0x12')][_0xe99a('0x31')]=function(_0x366a13){var _0x3c1c72=_0x366a13[_0xe99a('0x32')]['split']('-')[0x0];var _0x5cb911=this['agents'][_0x3c1c72];if(!_0x5cb911)_0x5cb911=this[_0xe99a('0x2f')](_0x366a13[_0xe99a('0x33')]);return!_0x5cb911?_0xe99a('0x34'):_0xe99a('0x35');};Report[_0xe99a('0x12')][_0xe99a('0x18')]=function(_0x302726){_0x302726['destination']=_0x302726['destination']||_0x302726[_0xe99a('0x36')];if(_0x302726[_0xe99a('0x37')]==_0xe99a('0x38')){_0x302726[_0xe99a('0x39')]=_0xe99a('0x3a');_0x302726[_0xe99a('0x3b')]=_0x302726[_0xe99a('0x3a')];if(_0x302726[_0xe99a('0x3c')]==_0xe99a('0x3d')){_0x302726[_0xe99a('0x1f')]='';_0x302726[_0xe99a('0x3e')]=extractCalleridNumber(_0x302726[_0xe99a('0x3f')]);}else if(_0x302726['context']=='from-sip'){if(_0x302726[_0xe99a('0x3e')]=='xcally-motion-preview'){_0x302726['destination']=extractCalleridNumber(_0x302726[_0xe99a('0x40')]);_0x302726['calleridnum']=_0x302726[_0xe99a('0x41')];_0x302726[_0xe99a('0x42')]=[_0x302726['channel'],_0x302726[_0xe99a('0x32')]=_0x302726[_0xe99a('0x42')]][0x0];_0x302726[_0xe99a('0x3f')]=_0x302726[_0xe99a('0x40')];}else{_0x302726[_0xe99a('0x3e')]=_0x302726[_0xe99a('0x33')];_0x302726[_0xe99a('0x33')]=_0x302726[_0xe99a('0x41')];if(_0x302726['disposition']==_0xe99a('0x43')){_0x302726[_0xe99a('0x1f')]=_0x302726[_0xe99a('0x26')];}else{_0x302726[_0xe99a('0x1f')]='';}}}}else{_0x302726[_0xe99a('0x3f')]=util[_0xe99a('0x23')](_0xe99a('0x44'),_0x302726[_0xe99a('0x45')],_0x302726['calleridnum']);}if(RpcVoiceTransferReport[_0xe99a('0x46')][_0x302726[_0xe99a('0x47')]]){var _0x497956=RpcVoiceTransferReport[_0xe99a('0x46')][_0x302726['linkedid']];_0x497956['transfereelinkedid']=_0x302726[_0xe99a('0x48')];RpcVoiceTransferReport[_0xe99a('0x1b')](_0x497956);delete RpcVoiceTransferReport[_0xe99a('0x46')][_0x302726['linkedid']];}if(_[_0xe99a('0x21')](_0x302726['type'])){_0x302726['type']=this[_0xe99a('0x31')](_0x302726);}if(_[_0xe99a('0x21')](_0x302726['UserId'])){var _0x539dac=_0x302726['channel'][_0xe99a('0x49')]('-')[0x0];var _0x63485d=this['agents'][_0x539dac];if(!_0x63485d)_0x63485d=this[_0xe99a('0x2f')](_0x302726['accountcode']);if(_0x63485d){_0x302726[_0xe99a('0x4a')]=_0x63485d['id'];_0x302726[_0xe99a('0x4b')]=_0x63485d[_0xe99a('0x20')];}}RpcVoiceCallReport['create'](_0x302726);if(_0x302726['monitor']){for(var _0x402f12=0x0;_0x402f12<_0x302726[_0xe99a('0x4c')][_0xe99a('0x25')];_0x402f12+=0x1){_0x302726['monitorFilename']=_0x302726[_0xe99a('0x4c')][_0x402f12][_0xe99a('0x4d')];_0x302726[_0xe99a('0x4e')]=_0x302726[_0xe99a('0x4c')][_0x402f12][_0xe99a('0x4e')];if(_0x302726['exten']==_0xe99a('0x4f')){_0x302726[_0xe99a('0x33')]=_0x302726[_0xe99a('0x26')];_0x302726[_0xe99a('0x45')]=_0x302726[_0xe99a('0x50')];_0x302726[_0xe99a('0x26')]=_0x302726[_0xe99a('0x1f')];_0x302726[_0xe99a('0x50')]=_0x302726[_0xe99a('0x4b')];_0x302726['exten']=_0x302726[_0xe99a('0x41')];}else if(_0x302726[_0xe99a('0x36')]==_0xe99a('0x51')){_0x302726['calleridnum']=_0x302726['destination'];_0x302726[_0xe99a('0x36')]=_0x302726['originatecalleridnum'];}RpcVoiceRecording[_0xe99a('0x52')](_0x302726);}}};Report[_0xe99a('0x12')][_0xe99a('0x53')]=function(_0x1b564b){if(_[_0xe99a('0x54')](_0x1b564b)){_0x1b564b[_0xe99a('0x55')](function(_0xa07c27){RpcVoiceAgentReport[_0xe99a('0x52')](_0xa07c27);});}else{RpcVoiceAgentReport['create'](_0x1b564b);}};Report['prototype'][_0xe99a('0x1a')]=function(_0xad5315){RpcVoiceDialReport['create'](_0xad5315);var _0x2fec76;var _0x501c0a;var _0x305997=_0xad5315[_0xe99a('0x32')];if(_[_0xe99a('0x56')](_0x305997,_0xe99a('0x57'))){_0x501c0a=_0x305997[_0xe99a('0x58')](_0x305997['indexOf']('/')+0x1,_0x305997[_0xe99a('0x59')]('@'));_0x2fec76=_['find'](this[_0xe99a('0x10')],function(_0x2e0ab5){return _0x2e0ab5['mobile']==_0x501c0a||_0x2e0ab5['phone']==_0x501c0a||_0x2e0ab5['accountcode']==_0x501c0a;});}else{_0x501c0a=_0x305997[_0xe99a('0x58')](_0x305997[_0xe99a('0x59')]('/')+0x1,_0x305997['lastIndexOf']('-'));_0x2fec76=this[_0xe99a('0x1e')](_0x501c0a);}if(_0x2fec76){_0xad5315[_0xe99a('0x29')]=_['isNil'](_0x2fec76[_0xe99a('0x29')])?util[_0xe99a('0x23')](_0xe99a('0x5a'),_0x2fec76[_0xe99a('0x20')]):_0x2fec76[_0xe99a('0x29')];_0xad5315[_0xe99a('0x4b')]=_0x2fec76[_0xe99a('0x20')];_0xad5315['accountcode']=_0x2fec76[_0xe99a('0x1f')];RpcMemberReport['voiceDialReport'](_0xad5315);}};Report[_0xe99a('0x12')]['blindTransfer']=function(_0x11ed98){RpcVoiceTransferReport[_0xe99a('0x46')][_0x11ed98['transfererlinkedid']]=_0x11ed98;};Report['prototype']['attendedTransfer']=function(_0x385ed8){RpcVoiceTransferReport[_0xe99a('0x1d')](_0x385ed8);};module[_0xe99a('0x5b')]=Report;