server/services/ami/report/index.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xf6d5=['../rpc/memberReport','./voiceCallReport','./voiceAgentReport','./userReport','realtime','agents','telephones','prototype','sync','xdr','disabled','custom:voiceQueueReport','voiceQueueReport','custom:voiceCallReport','voiceCallReport','bind','custom:voiceAgentReport','voiceAgentReport','voiceDialReport','blindtransfer','blindTransfer','findAgent','name','isNil','find','interface','format','SIP/%s','connectedlinenum','accountcode','lastAssignedTo','queuecallercomplete','queuecallercompleteAt','queuecallerexit','queuecallerexitAt','create','match','getAgentByInternal','keys','getCallType','calleridnum','outbound','internal','destination','exten','type','dialer','queue','context','callerid','from-sip','xcally-motion-preview','originatecalleridnum','destinationchannel','channel','calleridpreview','disposition','transfers','transfereelinkedid','uniqueid','linkedid','UserId','split','membername','monitor','monitors','length','filename','createdAt','calleridname','connectedlinename','xcally-motion-dialer','forEach','startsWith','Local','substring','indexOf','mobile','phone','lastIndexOf','transfererlinkedid','attendedTransfer','util','../rpc/voiceCallReport'];(function(_0x40e7a9,_0x12e772){var _0x14d743=function(_0x39ef13){while(--_0x39ef13){_0x40e7a9['push'](_0x40e7a9['shift']());}};_0x14d743(++_0x12e772);}(_0xf6d5,0x14e));var _0x5f6d=function(_0x1fd4f0,_0x5bac6d){_0x1fd4f0=_0x1fd4f0-0x0;var _0x1cd3d4=_0xf6d5[_0x1fd4f0];return _0x1cd3d4;};'use strict';var _=require('lodash');var moment=require('moment');var util=require(_0x5f6d('0x0'));var config=require('../../../config/environment');var ami=require('../ami');var RpcVoiceAgentReport=require('../rpc/voiceAgentReport');var RpcVoiceCallReport=require(_0x5f6d('0x1'));var RpcVoiceDialReport=require('../rpc/voiceDialReport');var RpcMemberReport=require(_0x5f6d('0x2'));var RpcVoiceQueueReport=require('../rpc/voiceQueueReport');var RpcVoiceRecording=require('../rpc/voiceRecording');var RpcVoiceTransferReport=require('../rpc/voiceTransferReport');var VoiceQueueReport=require('./voiceQueueReport');var VoiceCallReport=require(_0x5f6d('0x3'));var VoiceAgentReport=require(_0x5f6d('0x4'));var VoiceDialReport=require('./voiceDialReport');var UserReport=require(_0x5f6d('0x5'));function Report(_0x700226){this[_0x5f6d('0x6')]=_0x700226;this['agents']=_0x700226[_0x5f6d('0x7')];this[_0x5f6d('0x8')]=_0x700226['telephones'];}Report[_0x5f6d('0x9')][_0x5f6d('0xa')]=function(_0x2ddabd){var _0x249559=new VoiceQueueReport(this[_0x5f6d('0x6')]);var _0x229175=new VoiceAgentReport(this[_0x5f6d('0x6')]);var _0x14c105=new VoiceDialReport(this[_0x5f6d('0x6')]);var _0x1f9594=new VoiceCallReport(this['realtime']);var _0x23c07a=new UserReport(this[_0x5f6d('0x6')]);if(config['xdr']&&config[_0x5f6d('0xb')][_0x5f6d('0xc')]){ami['on'](_0x5f6d('0xd'),this[_0x5f6d('0xe')]['bind'](this));ami['on'](_0x5f6d('0xf'),this[_0x5f6d('0x10')][_0x5f6d('0x11')](this));ami['on'](_0x5f6d('0x12'),this[_0x5f6d('0x13')][_0x5f6d('0x11')](this));ami['on']('custom:voiceDialReport',this[_0x5f6d('0x14')]['bind'](this));ami['on'](_0x5f6d('0x15'),this[_0x5f6d('0x16')][_0x5f6d('0x11')](this));ami['on']('attendedtransfer',this['attendedTransfer'][_0x5f6d('0x11')](this));}};Report[_0x5f6d('0x9')][_0x5f6d('0x17')]=function(_0x3d13c3){var _0x301e6e;_0x301e6e=_['find'](this[_0x5f6d('0x7')],function(_0x177191){return _0x177191['accountcode']==_0x3d13c3||_0x177191[_0x5f6d('0x18')]==_0x3d13c3;});if(_[_0x5f6d('0x19')](_0x301e6e)){var _0x4a97f1=_[_0x5f6d('0x1a')](this[_0x5f6d('0x8')],function(_0x4c3e1d){return _0x4c3e1d['accountcode']==_0x3d13c3||_0x4c3e1d[_0x5f6d('0x18')]==_0x3d13c3;});if(_0x4a97f1){_0x301e6e=_[_0x5f6d('0x1a')](this[_0x5f6d('0x7')],function(_0x5ee7ce){return _0x5ee7ce[_0x5f6d('0x1b')]==util[_0x5f6d('0x1c')](_0x5f6d('0x1d'),_0x4a97f1[_0x5f6d('0x18')]);});}}return _0x301e6e;};Report['prototype'][_0x5f6d('0xe')]=function(_0x19d6e8){for(var _0x455fbc=0x0;_0x455fbc<_0x19d6e8['length'];_0x455fbc+=0x1){var _0x1f3802=this['findAgent'](_0x19d6e8[_0x455fbc][_0x5f6d('0x1e')]);if(_0x1f3802){_0x19d6e8[_0x455fbc][_0x5f6d('0x1f')]=_0x1f3802[_0x5f6d('0x1f')];_0x19d6e8[_0x455fbc]['assigned']=!![];_0x19d6e8[_0x455fbc][_0x5f6d('0x20')]=_0x1f3802[_0x5f6d('0x18')];_0x19d6e8[_0x455fbc][_0x5f6d('0x1b')]=_[_0x5f6d('0x19')](_0x1f3802[_0x5f6d('0x1b')])?util[_0x5f6d('0x1c')](_0x5f6d('0x1d'),_0x1f3802[_0x5f6d('0x18')]):_0x1f3802[_0x5f6d('0x1b')];if(_0x19d6e8[_0x455fbc][_0x5f6d('0x21')]){_0x19d6e8[_0x455fbc][_0x5f6d('0x22')]=moment()[_0x5f6d('0x1c')]('YYYY-MM-DD\x20HH:mm:ss');}if(_0x19d6e8[_0x455fbc][_0x5f6d('0x23')]){_0x19d6e8[_0x455fbc][_0x5f6d('0x24')]=moment()[_0x5f6d('0x1c')]('YYYY-MM-DD\x20HH:mm:ss');}RpcMemberReport[_0x5f6d('0xe')](_0x19d6e8[_0x455fbc]);}RpcVoiceQueueReport[_0x5f6d('0x25')](_0x19d6e8[_0x455fbc]);}};function extractCalleridNumber(_0x509309){var _0x39f7ae=_0x509309[_0x5f6d('0x26')](/<(.*?)>/);return _0x39f7ae?_0x39f7ae[0x1]:_0x509309;}Report[_0x5f6d('0x9')][_0x5f6d('0x27')]=function(_0x124dc4){for(var _0xbfaa39=0x0;_0xbfaa39<Object[_0x5f6d('0x28')](this['agents'])['length'];_0xbfaa39++){var _0x47da40=Object[_0x5f6d('0x28')](this[_0x5f6d('0x7')])[_0xbfaa39];var _0x292f4b=this[_0x5f6d('0x7')][_0x47da40];if(_0x292f4b[_0x5f6d('0x1f')]===Number(_0x124dc4))return _0x292f4b;}return null;};Report[_0x5f6d('0x9')][_0x5f6d('0x29')]=function(_0x73192a){var _0x640d02=_0x73192a['channel']['split']('-')[0x0];var _0x5a96c4=this[_0x5f6d('0x7')][_0x640d02];if(!_0x5a96c4)_0x5a96c4=this[_0x5f6d('0x27')](_0x73192a[_0x5f6d('0x2a')]);return!_0x5a96c4?_0x5f6d('0x2b'):_0x5f6d('0x2c');};Report[_0x5f6d('0x9')][_0x5f6d('0x10')]=function(_0x5c5921){_0x5c5921[_0x5f6d('0x2d')]=_0x5c5921['destination']||_0x5c5921[_0x5f6d('0x2e')];if(_0x5c5921[_0x5f6d('0x2f')]==_0x5f6d('0x30')){_0x5c5921['lastapplication']=_0x5f6d('0x31');_0x5c5921['lastdata']=_0x5c5921[_0x5f6d('0x31')];if(_0x5c5921[_0x5f6d('0x32')]=='from-voip-provider'){_0x5c5921[_0x5f6d('0x1f')]='';_0x5c5921[_0x5f6d('0x2d')]=extractCalleridNumber(_0x5c5921[_0x5f6d('0x33')]);}else if(_0x5c5921[_0x5f6d('0x32')]==_0x5f6d('0x34')){if(_0x5c5921[_0x5f6d('0x2d')]==_0x5f6d('0x35')){_0x5c5921[_0x5f6d('0x2d')]=extractCalleridNumber(_0x5c5921['calleridpreview']);_0x5c5921[_0x5f6d('0x2a')]=_0x5c5921[_0x5f6d('0x36')];_0x5c5921[_0x5f6d('0x37')]=[_0x5c5921[_0x5f6d('0x38')],_0x5c5921[_0x5f6d('0x38')]=_0x5c5921[_0x5f6d('0x37')]][0x0];_0x5c5921[_0x5f6d('0x33')]=_0x5c5921[_0x5f6d('0x39')];}else{_0x5c5921[_0x5f6d('0x2d')]=_0x5c5921[_0x5f6d('0x2a')];_0x5c5921[_0x5f6d('0x2a')]=_0x5c5921[_0x5f6d('0x36')];if(_0x5c5921[_0x5f6d('0x3a')]=='ANSWERED'){_0x5c5921['accountcode']=_0x5c5921[_0x5f6d('0x1e')];}else{_0x5c5921[_0x5f6d('0x1f')]='';}}}}else{_0x5c5921[_0x5f6d('0x33')]=util[_0x5f6d('0x1c')]('\x22%s\x22\x20<%s>',_0x5c5921['calleridname'],_0x5c5921[_0x5f6d('0x2a')]);}if(RpcVoiceTransferReport[_0x5f6d('0x3b')][_0x5c5921['linkedid']]){var _0xd17cd9=RpcVoiceTransferReport[_0x5f6d('0x3b')][_0x5c5921['linkedid']];_0xd17cd9[_0x5f6d('0x3c')]=_0x5c5921[_0x5f6d('0x3d')];RpcVoiceTransferReport[_0x5f6d('0x16')](_0xd17cd9);delete RpcVoiceTransferReport[_0x5f6d('0x3b')][_0x5c5921[_0x5f6d('0x3e')]];}if(_[_0x5f6d('0x19')](_0x5c5921[_0x5f6d('0x2f')])){_0x5c5921[_0x5f6d('0x2f')]=this[_0x5f6d('0x29')](_0x5c5921);}if(_['isNil'](_0x5c5921[_0x5f6d('0x3f')])){var _0xdb387f=_0x5c5921[_0x5f6d('0x38')][_0x5f6d('0x40')]('-')[0x0];var _0x74a178=this[_0x5f6d('0x7')][_0xdb387f];if(!_0x74a178)_0x74a178=this[_0x5f6d('0x27')](_0x5c5921['accountcode']);if(_0x74a178){_0x5c5921[_0x5f6d('0x3f')]=_0x74a178['id'];_0x5c5921[_0x5f6d('0x41')]=_0x74a178[_0x5f6d('0x18')];}}RpcVoiceCallReport[_0x5f6d('0x25')](_0x5c5921);if(_0x5c5921[_0x5f6d('0x42')]){for(var _0x6b3af8=0x0;_0x6b3af8<_0x5c5921[_0x5f6d('0x43')][_0x5f6d('0x44')];_0x6b3af8+=0x1){_0x5c5921['monitorFilename']=_0x5c5921[_0x5f6d('0x43')][_0x6b3af8][_0x5f6d('0x45')];_0x5c5921['createdAt']=_0x5c5921[_0x5f6d('0x43')][_0x6b3af8][_0x5f6d('0x46')];if(_0x5c5921[_0x5f6d('0x2e')]==_0x5f6d('0x35')){_0x5c5921[_0x5f6d('0x2a')]=_0x5c5921[_0x5f6d('0x1e')];_0x5c5921[_0x5f6d('0x47')]=_0x5c5921[_0x5f6d('0x48')];_0x5c5921[_0x5f6d('0x1e')]=_0x5c5921['accountcode'];_0x5c5921[_0x5f6d('0x48')]=_0x5c5921[_0x5f6d('0x41')];_0x5c5921['exten']=_0x5c5921['originatecalleridnum'];}else if(_0x5c5921[_0x5f6d('0x2e')]==_0x5f6d('0x49')){_0x5c5921[_0x5f6d('0x2a')]=_0x5c5921[_0x5f6d('0x2d')];_0x5c5921[_0x5f6d('0x2e')]=_0x5c5921['originatecalleridnum'];}RpcVoiceRecording[_0x5f6d('0x25')](_0x5c5921);}}};Report[_0x5f6d('0x9')]['voiceAgentReport']=function(_0x13760b){if(_['isArray'](_0x13760b)){_0x13760b[_0x5f6d('0x4a')](function(_0x3b9485){RpcVoiceAgentReport['create'](_0x3b9485);});}else{RpcVoiceAgentReport['create'](_0x13760b);}};Report[_0x5f6d('0x9')]['voiceDialReport']=function(_0x208174){RpcVoiceDialReport[_0x5f6d('0x25')](_0x208174);var _0x2947be;var _0x55db31;var _0x434e5d=_0x208174[_0x5f6d('0x38')];if(_[_0x5f6d('0x4b')](_0x434e5d,_0x5f6d('0x4c'))){_0x55db31=_0x434e5d[_0x5f6d('0x4d')](_0x434e5d[_0x5f6d('0x4e')]('/')+0x1,_0x434e5d[_0x5f6d('0x4e')]('@'));_0x2947be=_[_0x5f6d('0x1a')](this[_0x5f6d('0x7')],function(_0x41d0c7){return _0x41d0c7[_0x5f6d('0x4f')]==_0x55db31||_0x41d0c7[_0x5f6d('0x50')]==_0x55db31||_0x41d0c7[_0x5f6d('0x1f')]==_0x55db31;});}else{_0x55db31=_0x434e5d['substring'](_0x434e5d[_0x5f6d('0x4e')]('/')+0x1,_0x434e5d[_0x5f6d('0x51')]('-'));_0x2947be=this[_0x5f6d('0x17')](_0x55db31);}if(_0x2947be){_0x208174['interface']=_['isNil'](_0x2947be[_0x5f6d('0x1b')])?util['format'](_0x5f6d('0x1d'),_0x2947be['name']):_0x2947be[_0x5f6d('0x1b')];_0x208174['membername']=_0x2947be[_0x5f6d('0x18')];_0x208174[_0x5f6d('0x1f')]=_0x2947be['accountcode'];RpcMemberReport[_0x5f6d('0x14')](_0x208174);}};Report[_0x5f6d('0x9')][_0x5f6d('0x16')]=function(_0xc9ee39){RpcVoiceTransferReport['transfers'][_0xc9ee39[_0x5f6d('0x52')]]=_0xc9ee39;};Report[_0x5f6d('0x9')][_0x5f6d('0x53')]=function(_0x434f10){RpcVoiceTransferReport[_0x5f6d('0x53')](_0x434f10);};module['exports']=Report;