18 var _0xabcf=['[%s][voiceAgentReport][musiconholdstop]\x20interface:%s','onhold','[%s][voiceAgentReport][musiconholdstop]','exports','util','ioredis','../../../config/environment','../ami','redis','defaults','localhost','socket.io-emitter','channels','voiceChannels','voiceQueues','agents','variables','agentcalled','syncAgentCalled','syncAgentConnect','bind','agentringnoanswer','syncAgentRingNoAnswer','queuecallerabandon','syncQueueCallerAbandon','syncAgentComplete','varset','syncVarSet','hangup','syncHangup','musiconholdstart','musiconholdstop','syncMusicOnHoldStop','syncAttendedTransfer','blindtransfer','syncBlindTransfer','prototype','emit','isNotNull','isUndefined','info','uniqueid','inspect','interface','destuniqueid','format','YYYY-MM-DD\x20HH:mm:ss','called','mandatoryDisposition','type','inbound','voice','assign','omit','event','privilege','debug','[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:','custom:agentcalled','calleridnum','queue','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','user:%s','user:called','error','[%s][voiceAgentReport][agentcalled]','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','lastevent','connect','routealias','pick','destconnectedlinenum','name','exten','custom:agentconnect','membername','user:agentconnect','agentcomplete','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','agentringnoanswerAt','answeredelsewheredestinationuniqueid','answeredelsewheremembername','answered_elsewhere','reason','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:','[%s][voiceAgentReport][agentconnect]\x20Else\x20path\x20should\x20never\x20be\x20taken','[%s][voiceAgentReport][agentringnoanswer]\x20event:','rejected','user:agentringnoanswer','custom:agentringnoanswer','[%s][voiceAgentReport][agentringnoanswer]','[%s][voiceAgentReport][queuecallerabandon]\x20event:','hasOwnProperty','[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:','[%s][voiceAgentReport][agentcomplete]\x20event:','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','complete','agent','talktime','acwtime','agentacw','[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:','custom:agentcomplete','destaccountcode','user:agentcomplete','[%s][voiceAgentReport][varset]\x20event:','addVariable','variable','value','[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s','keys','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','memberpenalty','memberrealtime','isNil','includes','transfer','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','agentcompleteAt','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','values','[%s][voiceAgentReport][hangup]','[%s][voiceAgentReport][attendedtransfer]\x20event:','transfereeuniqueid','secondtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]','[%s][voiceAgentReport][blindtransfer]\x20event:','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','seconds','[%s][voiceAgentReport][blindtransfer]','syncMusicOnHoldStart','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','lastIndexOf','[%s][voiceAgentReport][musiconholdstart]\x20interface:%s','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:','substring'];(function(_0x4f4c2a,_0x5f5a28){var _0xd15be6=function(_0x1bc725){while(--_0x1bc725){_0x4f4c2a['push'](_0x4f4c2a['shift']());}};_0xd15be6(++_0x5f5a28);}(_0xabcf,0x140));var _0xfabc=function(_0x543b5a,_0xb4eff6){_0x543b5a=_0x543b5a-0x0;var _0x10a15f=_0xabcf[_0x543b5a];return _0x10a15f;};'use strict';var _=require('lodash');var moment=require('moment');var util=require(_0xfabc('0x0'));var Redis=require(_0xfabc('0x1'));var config=require(_0xfabc('0x2'));var logger=require('../../../config/logger')('ami');var ami=require(_0xfabc('0x3'));config[_0xfabc('0x4')]=_[_0xfabc('0x5')](config[_0xfabc('0x4')],{'host':_0xfabc('0x6'),'port':0x18eb});var io=require(_0xfabc('0x7'))(new Redis(config['redis']));function VoiceAgentReport(_0x6c2f4f){this[_0xfabc('0x8')]={};this[_0xfabc('0x9')]=_0x6c2f4f['channels'];this[_0xfabc('0xa')]=_0x6c2f4f[_0xfabc('0xa')];this['agents']=_0x6c2f4f[_0xfabc('0xb')];this[_0xfabc('0xc')]={};ami['on'](_0xfabc('0xd'),this[_0xfabc('0xe')]['bind'](this));ami['on']('agentconnect',this[_0xfabc('0xf')][_0xfabc('0x10')](this));ami['on'](_0xfabc('0x11'),this[_0xfabc('0x12')]['bind'](this));ami['on'](_0xfabc('0x13'),this[_0xfabc('0x14')][_0xfabc('0x10')](this));ami['on']('agentcomplete',this[_0xfabc('0x15')][_0xfabc('0x10')](this));ami['on'](_0xfabc('0x16'),this[_0xfabc('0x17')][_0xfabc('0x10')](this));ami['on'](_0xfabc('0x18'),this[_0xfabc('0x19')]['bind'](this));ami['on'](_0xfabc('0x1a'),this['syncMusicOnHoldStart'][_0xfabc('0x10')](this));ami['on'](_0xfabc('0x1b'),this[_0xfabc('0x1c')][_0xfabc('0x10')](this));ami['on']('attendedtransfer',this[_0xfabc('0x1d')]['bind'](this));ami['on'](_0xfabc('0x1e'),this[_0xfabc('0x1f')][_0xfabc('0x10')](this));}VoiceAgentReport[_0xfabc('0x20')][_0xfabc('0x21')]=function(_0x3bc82d,_0x30661f,_0x551954){io['to'](_0x3bc82d)[_0xfabc('0x21')](_0x30661f,_0x551954);};VoiceAgentReport[_0xfabc('0x20')][_0xfabc('0x22')]=function(_0x585ca7){return _0x585ca7!==null&&!_[_0xfabc('0x23')](_0x585ca7);};VoiceAgentReport[_0xfabc('0x20')][_0xfabc('0xe')]=function(_0x3e8e54){try{if(this[_0xfabc('0x22')](_0x3e8e54)){logger[_0xfabc('0x24')]('[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x3e8e54[_0xfabc('0x25')],_0x3e8e54['membername'],_0x3e8e54['destuniqueid']);logger['debug']('[%s][voiceAgentReport][agentcalled]\x20event:',_0x3e8e54[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x3e8e54,{'showHidden':![],'depth':null}));if(_[_0xfabc('0x23')](this[_0xfabc('0x8')][_0x3e8e54['uniqueid']])){this[_0xfabc('0x8')][_0x3e8e54[_0xfabc('0x25')]]={};}var _0xcce086=this[_0xfabc('0xb')][_0x3e8e54[_0xfabc('0x27')]];var _0x1cfe77=this[_0xfabc('0x8')][_0x3e8e54['uniqueid']][_0x3e8e54[_0xfabc('0x28')]];var _0x217244=this[_0xfabc('0xa')][_0x3e8e54['queue']];var _0x273414=this[_0xfabc('0xc')][_0x3e8e54[_0xfabc('0x25')]];if(_['isUndefined'](_0x1cfe77)){_0x1cfe77={'agentcalledAt':moment()[_0xfabc('0x29')](_0xfabc('0x2a')),'lastevent':_0xfabc('0x2b'),'mandatoryDisposition':_0x217244&&_0x217244[_0xfabc('0x2c')]?_0x217244[_0xfabc('0x2c')]:![],'type':_0x217244&&_0x217244['type']?_0x217244[_0xfabc('0x2d')]:_0xfabc('0x2e'),'variables':_0x273414,'motionChannel':_0xfabc('0x2f')};}Object[_0xfabc('0x30')](_0x1cfe77,_[_0xfabc('0x31')](_0x3e8e54,[_0xfabc('0x32'),_0xfabc('0x33')]));this[_0xfabc('0x8')][_0x3e8e54[_0xfabc('0x25')]][_0x3e8e54[_0xfabc('0x28')]]=_0x1cfe77;logger[_0xfabc('0x34')](_0xfabc('0x35'),_0x3e8e54[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x1cfe77,{'showHidden':![],'depth':null}));ami[_0xfabc('0x21')](_0xfabc('0x36'),_0x1cfe77);var _0xe12431={'id':_0xcce086['id'],'calleridnum':_0x1cfe77[_0xfabc('0x37')],'queue':_0x1cfe77[_0xfabc('0x38')],'variables':_0x1cfe77[_0xfabc('0xc')],'uniqueid':_0x3e8e54[_0xfabc('0x25')]};logger['debug'](_0xfabc('0x39'),_0x3e8e54[_0xfabc('0x25')],util[_0xfabc('0x26')](_0xe12431,{'showHidden':![],'depth':null}));this[_0xfabc('0x21')](util[_0xfabc('0x29')](_0xfabc('0x3a'),_0x3e8e54['membername']),_0xfabc('0x3b'),_0xe12431);}}catch(_0x29ea93){logger[_0xfabc('0x3c')](_0xfabc('0x3d'),_0x3e8e54[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x29ea93,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xfabc('0x20')][_0xfabc('0xf')]=function(_0x44607a){try{if(this[_0xfabc('0x22')](_0x44607a)){if(this['channels'][_0x44607a[_0xfabc('0x25')]]){for(var _0x161734 in this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]]){if(this[_0xfabc('0x8')][_0x44607a['uniqueid']]['hasOwnProperty'](_0x161734)){if(_0x44607a['destuniqueid']===_0x161734){logger[_0xfabc('0x24')](_0xfabc('0x3e'),_0x44607a['uniqueid'],_0x44607a['membername'],_0x44607a[_0xfabc('0x28')]);this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x161734][_0xfabc('0x3f')]=moment()[_0xfabc('0x29')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x44607a[_0xfabc('0x25')]][_0x161734][_0xfabc('0x40')]=_0x44607a[_0xfabc('0x40')];this['channels'][_0x44607a['uniqueid']][_0x161734][_0xfabc('0x41')]=_0x44607a['connectedlinenum'];this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x161734]['destchannelstate']=_0x44607a[_0xfabc('0x42')];this['channels'][_0x44607a[_0xfabc('0x25')]][_0x161734][_0xfabc('0x43')]=_0x44607a[_0xfabc('0x43')];this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x161734][_0xfabc('0x44')]=_0x44607a['holdtime'];this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x161734][_0xfabc('0x45')]=_0xfabc('0x46');if(this['voiceChannels'][this[_0xfabc('0x8')][_0x44607a['uniqueid']][_0x161734]['uniqueid']]){var _0x1893bd=this['voiceChannels'][this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x161734][_0xfabc('0x25')]][_0xfabc('0x47')];this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x161734]['routealias']=_0x1893bd;_0x44607a[_0xfabc('0x47')]=_0x1893bd;}_['merge'](this[_0xfabc('0xb')][_0x44607a[_0xfabc('0x27')]],_[_0xfabc('0x48')](_0x44607a,[_0xfabc('0x38'),_0xfabc('0x49'),_0xfabc('0x47')]));var _0x4db7d9=this[_0xfabc('0xb')][_0x44607a[_0xfabc('0x27')]];var _0x5c567d={'id':_0x4db7d9['id'],'name':_0x4db7d9[_0xfabc('0x4a')],'agentconnected':!![],'destaccountcode':_0x4db7d9['accountcode'],'destconnectedlinenum':this['channels'][_0x44607a['uniqueid']][_0x44607a[_0xfabc('0x28')]][_0xfabc('0x4b')],'queue':this['channels'][_0x44607a['uniqueid']][_0x44607a[_0xfabc('0x28')]][_0xfabc('0x38')],'routealias':this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x44607a[_0xfabc('0x28')]][_0xfabc('0x47')],'uniqueid':this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x44607a[_0xfabc('0x28')]][_0xfabc('0x25')]};ami[_0xfabc('0x21')](_0xfabc('0x4c'),this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x44607a['destuniqueid']]);this['emit'](util['format'](_0xfabc('0x3a'),_0x44607a[_0xfabc('0x4d')]),_0xfabc('0x4e'),_0x5c567d);}else if(!this['channels'][_0x44607a['uniqueid']][_0x161734][_0xfabc('0x11')]&&!this['channels'][_0x44607a[_0xfabc('0x25')]][_0x161734][_0xfabc('0x4f')]){logger[_0xfabc('0x24')](_0xfabc('0x50'),_0x44607a['uniqueid'],this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x161734][_0xfabc('0x4d')],_0x161734);this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x161734][_0xfabc('0x11')]=!![];this['channels'][_0x44607a['uniqueid']][_0x161734][_0xfabc('0x51')]=moment()[_0xfabc('0x29')](_0xfabc('0x2a'));this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x161734][_0xfabc('0x52')]=_0x44607a[_0xfabc('0x28')];this['channels'][_0x44607a[_0xfabc('0x25')]][_0x161734][_0xfabc('0x53')]=_0x44607a[_0xfabc('0x4d')];this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x161734][_0xfabc('0x45')]=_0xfabc('0x54');this[_0xfabc('0x8')][_0x44607a[_0xfabc('0x25')]][_0x161734][_0xfabc('0x55')]=_0xfabc('0x54');logger['debug'](_0xfabc('0x56'),_0x44607a[_0xfabc('0x25')],util[_0xfabc('0x26')](this['channels'][_0x44607a[_0xfabc('0x25')]][_0x161734],{'showHidden':![],'depth':null}));ami[_0xfabc('0x21')]('custom:agentansweredelsewhere',this['channels'][_0x44607a['uniqueid']][_0x161734]);}else{logger['debug'](_0xfabc('0x57'),_0x44607a[_0xfabc('0x25')]);}}}}}}catch(_0x4f925d){logger[_0xfabc('0x3c')]('[%s][voiceAgentReport][agentconnect]',_0x44607a[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x4f925d,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAgentRingNoAnswer']=function(_0x2bbaa6){try{if(this[_0xfabc('0x22')](_0x2bbaa6)){logger[_0xfabc('0x34')](_0xfabc('0x58'),_0x2bbaa6[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x2bbaa6,{'showHidden':![],'depth':null}));if(this[_0xfabc('0x8')][_0x2bbaa6['uniqueid']]&&this[_0xfabc('0x8')][_0x2bbaa6[_0xfabc('0x25')]][_0x2bbaa6[_0xfabc('0x28')]]){logger[_0xfabc('0x24')]('[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected',_0x2bbaa6['uniqueid'],_0x2bbaa6[_0xfabc('0x4d')],_0x2bbaa6['destuniqueid']);var _0x21fc00=this['agents'][_0x2bbaa6[_0xfabc('0x27')]];var _0x5114ee=this[_0xfabc('0x8')][_0x2bbaa6[_0xfabc('0x25')]][_0x2bbaa6['destuniqueid']];_0x5114ee[_0xfabc('0x11')]=!![];_0x5114ee[_0xfabc('0x51')]=moment()[_0xfabc('0x29')](_0xfabc('0x2a'));_0x5114ee[_0xfabc('0x45')]=_0xfabc('0x59');_0x5114ee[_0xfabc('0x55')]=_0xfabc('0x59');var _0x5f2514={'id':_0x21fc00['id'],'name':_0x21fc00[_0xfabc('0x4a')],'queue':_0x5114ee[_0xfabc('0x38')],'uniqueid':_0x5114ee[_0xfabc('0x25')]};logger[_0xfabc('0x34')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x2bbaa6[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x5f2514,{'showHidden':![],'depth':null}));this[_0xfabc('0x21')](util['format']('user:%s',_0x21fc00[_0xfabc('0x4a')]),_0xfabc('0x5a'),_0x5f2514);ami['emit'](_0xfabc('0x5b'),_0x5114ee);this[_0xfabc('0x8')][_0x2bbaa6[_0xfabc('0x25')]][_0x2bbaa6[_0xfabc('0x28')]]=Object[_0xfabc('0x30')]({},_0x5114ee);}}}catch(_0x28a603){logger['error'](_0xfabc('0x5c'),_0x2bbaa6[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x28a603,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xfabc('0x20')]['syncQueueCallerAbandon']=function(_0x1a45db){try{if(this[_0xfabc('0x22')](_0x1a45db)){logger[_0xfabc('0x34')](_0xfabc('0x5d'),_0x1a45db[_0xfabc('0x25')],util['inspect'](_0x1a45db,{'showHidden':![],'depth':null}));if(this['channels'][_0x1a45db[_0xfabc('0x25')]]){for(var _0x1e626b in this[_0xfabc('0x8')][_0x1a45db[_0xfabc('0x25')]]){if(this[_0xfabc('0x8')][_0x1a45db[_0xfabc('0x25')]][_0xfabc('0x5e')](_0x1e626b)&&!this['channels'][_0x1a45db[_0xfabc('0x25')]][_0x1e626b][_0xfabc('0x11')]&&!this[_0xfabc('0x8')][_0x1a45db[_0xfabc('0x25')]][_0x1e626b][_0xfabc('0x4f')]){logger['info'](_0xfabc('0x5f'),_0x1a45db[_0xfabc('0x25')],this[_0xfabc('0x8')][_0x1a45db[_0xfabc('0x25')]][_0x1e626b][_0xfabc('0x4d')],_0x1e626b);this[_0xfabc('0x8')][_0x1a45db[_0xfabc('0x25')]][_0x1e626b][_0xfabc('0x11')]=!![];this[_0xfabc('0x8')][_0x1a45db[_0xfabc('0x25')]][_0x1e626b]['agentringnoanswerAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0xfabc('0x8')][_0x1a45db[_0xfabc('0x25')]][_0x1e626b][_0xfabc('0x45')]=_0xfabc('0x60');this[_0xfabc('0x8')][_0x1a45db[_0xfabc('0x25')]][_0x1e626b][_0xfabc('0x55')]='abandoned';logger['debug'](_0xfabc('0x61'),_0x1a45db[_0xfabc('0x25')],util['inspect'](this[_0xfabc('0x8')][_0x1a45db[_0xfabc('0x25')]][_0x1e626b],{'showHidden':![],'depth':null}));ami[_0xfabc('0x21')]('custom:agentqueuecallerabandon',this[_0xfabc('0x8')][_0x1a45db[_0xfabc('0x25')]][_0x1e626b]);}}}}}catch(_0x1b840e){logger['error']('[%s][voiceAgentReport][queuecallerabandon]',_0x1a45db['uniqueid'],util[_0xfabc('0x26')](_0x1b840e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xfabc('0x20')][_0xfabc('0x15')]=function(_0x2ad622){try{if(this[_0xfabc('0x22')](_0x2ad622)){logger['debug'](_0xfabc('0x62'),_0x2ad622[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x2ad622,{'showHidden':![],'depth':null}));if(this[_0xfabc('0x8')][_0x2ad622['uniqueid']]){for(var _0x4e1666 in this[_0xfabc('0x8')][_0x2ad622['uniqueid']]){if(this[_0xfabc('0x8')][_0x2ad622['uniqueid']][_0xfabc('0x5e')](_0x4e1666)){if(this[_0xfabc('0x8')][_0x2ad622[_0xfabc('0x25')]][_0x4e1666][_0xfabc('0x3f')]&&!this[_0xfabc('0x8')][_0x2ad622['uniqueid']][_0x4e1666]['agentcomplete']){logger[_0xfabc('0x24')](_0xfabc('0x63'),_0x2ad622['uniqueid'],this[_0xfabc('0x8')][_0x2ad622[_0xfabc('0x25')]][_0x4e1666][_0xfabc('0x4d')],_0x4e1666);this[_0xfabc('0x8')][_0x2ad622[_0xfabc('0x25')]][_0x4e1666][_0xfabc('0x4f')]=!![];this['channels'][_0x2ad622[_0xfabc('0x25')]][_0x4e1666]['agentcompleteAt']=moment()[_0xfabc('0x29')](_0xfabc('0x2a'));this[_0xfabc('0x8')][_0x2ad622[_0xfabc('0x25')]][_0x4e1666]['lastevent']=_0xfabc('0x64');this['channels'][_0x2ad622['uniqueid']][_0x4e1666][_0xfabc('0x55')]=_0x2ad622[_0xfabc('0x55')]=='transfer'?_0xfabc('0x65'):_0x2ad622[_0xfabc('0x55')];this[_0xfabc('0x8')][_0x2ad622['uniqueid']][_0x4e1666][_0xfabc('0x66')]=_0x2ad622[_0xfabc('0x66')];if(this['voiceQueues'][_0x2ad622[_0xfabc('0x38')]]&&this[_0xfabc('0xa')][_0x2ad622[_0xfabc('0x38')]]['acw']){this[_0xfabc('0x8')][_0x2ad622[_0xfabc('0x25')]][_0x4e1666][_0xfabc('0x67')]=this['voiceQueues'][_0x2ad622[_0xfabc('0x38')]]['acwTimeout'];this[_0xfabc('0x8')][_0x2ad622['uniqueid']][_0x4e1666][_0xfabc('0x68')]=!![];}this['agents'][_0x2ad622[_0xfabc('0x27')]]=_[_0xfabc('0x31')](this[_0xfabc('0xb')][_0x2ad622[_0xfabc('0x27')]],[_0xfabc('0x38'),_0xfabc('0x49')]);logger[_0xfabc('0x34')](_0xfabc('0x69'),_0x2ad622[_0xfabc('0x25')],util[_0xfabc('0x26')](this['channels'][_0x2ad622['uniqueid']][_0x4e1666],{'showHidden':![],'depth':null}));ami[_0xfabc('0x21')](_0xfabc('0x6a'),this[_0xfabc('0x8')][_0x2ad622[_0xfabc('0x25')]][_0x4e1666]);logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x2ad622[_0xfabc('0x25')],util['inspect']({'id':this['agents'][_0x2ad622[_0xfabc('0x27')]]['id'],'destaccountcode':_0x2ad622[_0xfabc('0x6b')]},{'showHidden':![],'depth':null}));this[_0xfabc('0x21')](util['format'](_0xfabc('0x3a'),_0x2ad622['membername']),_0xfabc('0x6c'),{'id':this['agents'][_0x2ad622[_0xfabc('0x27')]]['id'],'destaccountcode':Number(_0x2ad622[_0xfabc('0x6b')])});}}}}}}catch(_0x2ff954){logger[_0xfabc('0x3c')]('[%s][voiceAgentReport][agentcomplete]',_0x2ad622[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x2ff954,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xfabc('0x20')]['syncVarSet']=function(_0x15b74b){try{if(this[_0xfabc('0x22')](_0x15b74b)){logger['debug'](_0xfabc('0x6d'),_0x15b74b[_0xfabc('0x25')],util['inspect'](_0x15b74b,{'showHidden':![],'depth':null}));this[_0xfabc('0x6e')](_0x15b74b[_0xfabc('0x25')],_['keys'](_0x15b74b[_0xfabc('0x6f')])[0x0],_0x15b74b[_0xfabc('0x70')]);if(this[_0xfabc('0x8')][_0x15b74b[_0xfabc('0x25')]]){for(var _0x56f462 in this['channels'][_0x15b74b[_0xfabc('0x25')]]){if(this[_0xfabc('0x8')][_0x15b74b[_0xfabc('0x25')]]['hasOwnProperty'](_0x56f462)){logger[_0xfabc('0x24')](_0xfabc('0x71'),_0x15b74b['uniqueid'],_0x56f462,_[_0xfabc('0x72')](_0x15b74b[_0xfabc('0x6f')])[0x0],_0x15b74b[_0xfabc('0x70')]);if(_[_0xfabc('0x23')](this[_0xfabc('0x8')][_0x15b74b['uniqueid']][_0x56f462][_0xfabc('0xc')])){this['channels'][_0x15b74b['uniqueid']][_0x56f462][_0xfabc('0xc')]={};}this['channels'][_0x15b74b[_0xfabc('0x25')]][_0x56f462][_0xfabc('0xc')]=this['variables'][_0x15b74b[_0xfabc('0x25')]];}}}}}catch(_0x5e1cc6){logger['error']('[%s][voiceAgentReport][varset]',_0x15b74b[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x5e1cc6,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xfabc('0x6e')]=function(_0x5efc03,_0x2c3857,_0x4ee11d){var _0x376ca3=['rtpaudioqos',_0xfabc('0x73'),_0xfabc('0x74'),'rtpaudioqosjitterbridged','rtpaudioqosloss',_0xfabc('0x75'),'rtpaudioqosrtt',_0xfabc('0x76'),_0xfabc('0x77'),_0xfabc('0x78'),_0xfabc('0x79'),_0xfabc('0x7a'),_0xfabc('0x7b'),_0xfabc('0x7c'),_0xfabc('0x7d'),_0xfabc('0x7e'),'membername',_0xfabc('0x7f'),_0xfabc('0x80')];if(!_[_0xfabc('0x81')](_0x2c3857)&&!_[_0xfabc('0x82')](_0x376ca3,_0x2c3857)){if(_[_0xfabc('0x23')](this[_0xfabc('0xc')][_0x5efc03])){this[_0xfabc('0xc')][_0x5efc03]={};}this[_0xfabc('0xc')][_0x5efc03][_0x2c3857]=_0x4ee11d;}};VoiceAgentReport['prototype'][_0xfabc('0x19')]=function(_0x4aad47){try{if(this[_0xfabc('0x22')](_0x4aad47)){logger['debug']('[%s][voiceAgentReport][hangup]\x20event:',_0x4aad47[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x4aad47,{'showHidden':![],'depth':null}));if(this[_0xfabc('0x8')][_0x4aad47[_0xfabc('0x25')]]){for(var _0x56605b in this[_0xfabc('0x8')][_0x4aad47[_0xfabc('0x25')]]){if(this['channels'][_0x4aad47[_0xfabc('0x25')]][_0xfabc('0x5e')](_0x56605b)){if(this[_0xfabc('0x8')][_0x4aad47[_0xfabc('0x25')]][_0x56605b][_0xfabc('0x55')]==_0xfabc('0x83')&&this[_0xfabc('0x8')][_0x4aad47[_0xfabc('0x25')]][_0x56605b][_0xfabc('0x4f')]){logger[_0xfabc('0x24')](_0xfabc('0x84'),_0x4aad47['uniqueid'],_0x56605b);this[_0xfabc('0x8')][_0x4aad47[_0xfabc('0x25')]][_0x56605b][_0xfabc('0x85')]=moment()[_0xfabc('0x29')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger['debug'](_0xfabc('0x86'),_0x4aad47[_0xfabc('0x25')],util[_0xfabc('0x26')](_[_0xfabc('0x87')](this[_0xfabc('0x8')][_0x4aad47[_0xfabc('0x25')]]),{'showHidden':![],'depth':null}));ami[_0xfabc('0x21')]('custom:voiceAgentReport',_[_0xfabc('0x87')](this[_0xfabc('0x8')][_0x4aad47[_0xfabc('0x25')]]));delete this[_0xfabc('0x8')][_0x4aad47['uniqueid']];}if(this[_0xfabc('0xc')][_0x4aad47['uniqueid']]){delete this[_0xfabc('0xc')][_0x4aad47[_0xfabc('0x25')]];}}}catch(_0x2ca4cd){logger[_0xfabc('0x3c')](_0xfabc('0x88'),_0x4aad47['uniqueid'],util[_0xfabc('0x26')](_0x2ca4cd,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xfabc('0x1d')]=function(_0x244635){try{if(this[_0xfabc('0x22')](_0x244635)){logger['debug'](_0xfabc('0x89'),_0x244635[_0xfabc('0x25')],util['inspect'](_0x244635,{'showHidden':![],'depth':null}));if(this[_0xfabc('0x8')][_0x244635[_0xfabc('0x8a')]]){for(var _0x3e00cb in this[_0xfabc('0x8')][_0x244635[_0xfabc('0x8a')]]){if(this[_0xfabc('0x8')][_0x244635['transfereeuniqueid']]['hasOwnProperty'](_0x3e00cb)){if(_0x244635['origtransfereruniqueid']===_0x3e00cb){logger['info']('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x244635[_0xfabc('0x25')],this[_0xfabc('0x8')][_0x244635[_0xfabc('0x8a')]][_0x3e00cb][_0xfabc('0x4d')],_0x3e00cb);var _0x363bc2=moment();this[_0xfabc('0x8')][_0x244635[_0xfabc('0x8a')]][_0x3e00cb][_0xfabc('0x4f')]=!![];this[_0xfabc('0x8')][_0x244635[_0xfabc('0x8a')]][_0x3e00cb][_0xfabc('0x85')]=moment()[_0xfabc('0x29')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xfabc('0x8')][_0x244635[_0xfabc('0x8a')]][_0x3e00cb][_0xfabc('0x45')]=_0xfabc('0x64');this[_0xfabc('0x8')][_0x244635[_0xfabc('0x8a')]][_0x3e00cb][_0xfabc('0x55')]=_0xfabc('0x83');this[_0xfabc('0x8')][_0x244635[_0xfabc('0x8a')]][_0x3e00cb][_0xfabc('0x66')]=_0x363bc2['diff'](this[_0xfabc('0x8')][_0x244635['transfereeuniqueid']][_0x3e00cb][_0xfabc('0x3f')],'seconds');}}}}if(this['channels'][_0x244635[_0xfabc('0x8b')]]){var _0x35fab0=this[_0xfabc('0x8')][_0x244635[_0xfabc('0x8b')]];this[_0xfabc('0x8')][_0x244635[_0xfabc('0x8b')]]=this['channels'][_0x244635['transfereeuniqueid']];this[_0xfabc('0x8')][_0x244635[_0xfabc('0x8a')]]=_0x35fab0;}}}catch(_0x151481){logger['error'](_0xfabc('0x8c'),_0x244635[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x151481,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xfabc('0x1f')]=function(_0x4a0fba){try{if(this[_0xfabc('0x22')](_0x4a0fba)){logger[_0xfabc('0x34')](_0xfabc('0x8d'),_0x4a0fba[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x4a0fba,{'showHidden':![],'depth':null}));if(this[_0xfabc('0x8')][_0x4a0fba[_0xfabc('0x8a')]]){for(var _0x4da47b in this[_0xfabc('0x8')][_0x4a0fba['transfereeuniqueid']]){if(this[_0xfabc('0x8')][_0x4a0fba[_0xfabc('0x8a')]][_0xfabc('0x5e')](_0x4da47b)){if(_0x4a0fba[_0xfabc('0x8e')]===_0x4da47b){logger[_0xfabc('0x24')](_0xfabc('0x8f'),_0x4a0fba[_0xfabc('0x25')],this['channels'][_0x4a0fba[_0xfabc('0x8a')]][_0x4da47b]['membername'],_0x4da47b);var _0x424052=moment();this[_0xfabc('0x8')][_0x4a0fba[_0xfabc('0x8a')]][_0x4da47b][_0xfabc('0x4f')]=!![];this[_0xfabc('0x8')][_0x4a0fba['transfereeuniqueid']][_0x4da47b][_0xfabc('0x85')]=_0x424052;this[_0xfabc('0x8')][_0x4a0fba[_0xfabc('0x8a')]][_0x4da47b][_0xfabc('0x45')]=_0xfabc('0x64');this['channels'][_0x4a0fba[_0xfabc('0x8a')]][_0x4da47b][_0xfabc('0x55')]=_0xfabc('0x83');this[_0xfabc('0x8')][_0x4a0fba['transfereeuniqueid']][_0x4da47b][_0xfabc('0x66')]=_0x424052['diff'](this['channels'][_0x4a0fba['transfereeuniqueid']][_0x4da47b][_0xfabc('0x3f')],_0xfabc('0x90'));}}}}}}catch(_0x59a991){logger['error'](_0xfabc('0x91'),_0x4a0fba[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x59a991,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xfabc('0x92')]=function(_0x71a92){var _0x13652e='';try{if(this[_0xfabc('0x22')](_0x71a92)){logger[_0xfabc('0x34')](_0xfabc('0x93'),_0x71a92['uniqueid'],util[_0xfabc('0x26')](_0x71a92,{'showHidden':![],'depth':null}));if(_0x71a92['channel']){_0x13652e=_0x71a92[_0xfabc('0x94')]['substring'](0x0,_0x71a92[_0xfabc('0x94')][_0xfabc('0x95')]('-'));if(this[_0xfabc('0xb')][_0x13652e]){logger['info'](_0xfabc('0x96'),_0x71a92[_0xfabc('0x25')],_0x13652e);this['agents'][_0x13652e]['onhold']=!![];}}}}catch(_0x5c2841){logger[_0xfabc('0x3c')](_0xfabc('0x97'),_0x71a92[_0xfabc('0x25')],util[_0xfabc('0x26')](_0x5c2841,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xfabc('0x20')]['syncMusicOnHoldStop']=function(_0x2e2aad){var _0x11a0a5='';try{if(this['isNotNull'](_0x2e2aad)){logger['debug'](_0xfabc('0x98'),_0x2e2aad[_0xfabc('0x25')],util['inspect'](_0x2e2aad,{'showHidden':![],'depth':null}));if(_0x2e2aad[_0xfabc('0x94')]){_0x11a0a5=_0x2e2aad['channel'][_0xfabc('0x99')](0x0,_0x2e2aad['channel'][_0xfabc('0x95')]('-'));if(this[_0xfabc('0xb')][_0x11a0a5]){logger[_0xfabc('0x24')](_0xfabc('0x9a'),_0x2e2aad[_0xfabc('0x25')],_0x11a0a5);this[_0xfabc('0xb')][_0x11a0a5][_0xfabc('0x9b')]=![];}}}}catch(_0x5c3705){logger['error'](_0xfabc('0x9c'),_0x2e2aad['uniqueid'],util[_0xfabc('0x26')](_0x5c3705,{'showHidden':![],'depth':null}));}};module[_0xfabc('0x9d')]=VoiceAgentReport;
git://repos.xcallymotion.com / motion2.git / blob