18 var _0xf531=['log','info','format','%s|%s','uniqueid','membername','exten','join','add','seconds','YYYY-MM-DD\x20HH:mm:ss','diff','isNil','assign','queue','calleridnum','emit','destcalleridnum','destcalleridname','destaccountcode','channel','context','priority','inbound','interface','mandatoryDisposition','agent','called','custom:agentcalled','user:%s','user:called','CALLED','destchannel','stack','holdtime','ringtime','agentconnectAt','addTime','agentcalledAt','custom:agentconnect','CONNECT','error','find','onhold','updateStatusRealtime','syncAgentRingNoAnswer','rejected','custom:agentringnoanswer','position','originalposition','abandoned','custom:agentqueuecallerabandon','talktime','transfer','reason','complete','agentcompleteAt','clear','cause','answered_elsewhere','custom:agentcomplete','HANGUP','custom:voiceAgentReport','cause-txt','recalculate','acwTimeout','diffTime','user:save','origtransfererchannel','ATTENDED','secondtransfereruniqueid','secondtransferercontext','acw','transfertargetchannel','syncBlindTransfer','transfererchannel','BLIND','extension','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','memberpenalty','memberrealtime','includes','value','exports','lodash','util','ioredis','../../../config/environment','ami','../ami','redis','defaults','localhost','socket.io-emitter','voiceQueues','agents','channels','variables','agentcalled','syncAgentCalled','bind','agentconnect','syncAgentConnect','syncQueueCallerAbandon','agentcomplete','syncAgentComplete','varset','syncVarSet','hangup','syncHangup','syncAttendedTransfer','blindtransfer','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','prototype'];(function(_0x55054d,_0x35adc6){var _0x5324fa=function(_0x348b0c){while(--_0x348b0c){_0x55054d['push'](_0x55054d['shift']());}};_0x5324fa(++_0x35adc6);}(_0xf531,0x166));var _0x1f53=function(_0x2587ca,_0x231303){_0x2587ca=_0x2587ca-0x0;var _0x5aada1=_0xf531[_0x2587ca];return _0x5aada1;};'use strict';var _=require(_0x1f53('0x0'));var moment=require('moment');var util=require(_0x1f53('0x1'));var Redis=require(_0x1f53('0x2'));var config=require(_0x1f53('0x3'));var logger=require('../../../config/logger')(_0x1f53('0x4'));var ami=require(_0x1f53('0x5'));config[_0x1f53('0x6')]=_[_0x1f53('0x7')](config[_0x1f53('0x6')],{'host':_0x1f53('0x8'),'port':0x18eb});var io=require(_0x1f53('0x9'))(new Redis(config[_0x1f53('0x6')]));function VoiceAgentReport(_0x164813){this[_0x1f53('0xa')]=_0x164813[_0x1f53('0xa')];this[_0x1f53('0xb')]=_0x164813[_0x1f53('0xb')];this[_0x1f53('0xc')]={};this[_0x1f53('0xd')]={};ami['on'](_0x1f53('0xe'),this[_0x1f53('0xf')][_0x1f53('0x10')](this));ami['on'](_0x1f53('0x11'),this[_0x1f53('0x12')][_0x1f53('0x10')](this));ami['on']('agentringnoanswer',this['syncAgentRingNoAnswer'][_0x1f53('0x10')](this));ami['on']('queuecallerabandon',this[_0x1f53('0x13')][_0x1f53('0x10')](this));ami['on'](_0x1f53('0x14'),this[_0x1f53('0x15')][_0x1f53('0x10')](this));ami['on'](_0x1f53('0x16'),this[_0x1f53('0x17')][_0x1f53('0x10')](this));ami['on'](_0x1f53('0x18'),this[_0x1f53('0x19')][_0x1f53('0x10')](this));ami['on']('attendedtransfer',this[_0x1f53('0x1a')]['bind'](this));ami['on'](_0x1f53('0x1b'),this['syncBlindTransfer']['bind'](this));ami['on']('musiconholdstart',this[_0x1f53('0x1c')][_0x1f53('0x10')](this));ami['on'](_0x1f53('0x1d'),this[_0x1f53('0x1e')][_0x1f53('0x10')](this));}VoiceAgentReport[_0x1f53('0x1f')][_0x1f53('0x20')]=function(_0x490996,_0x5ae4eb){logger[_0x1f53('0x21')](util[_0x1f53('0x22')](_0x1f53('0x23'),_0x490996,[_0x5ae4eb[_0x1f53('0x24')],_0x5ae4eb[_0x1f53('0x25')],_0x5ae4eb['queue'],_0x5ae4eb[_0x1f53('0x26')],_0x5ae4eb['calleridnum']][_0x1f53('0x27')]('|')));};VoiceAgentReport['prototype']['addTime']=function(_0x418307,_0x5a86c9){return moment(_0x418307)[_0x1f53('0x28')](_0x5a86c9,_0x1f53('0x29'))[_0x1f53('0x22')](_0x1f53('0x2a'));};VoiceAgentReport[_0x1f53('0x1f')]['diffTime']=function(_0x29ed7a,_0x44a965){return moment(_0x29ed7a)[_0x1f53('0x2b')](moment(_0x44a965),_0x1f53('0x29'));};VoiceAgentReport[_0x1f53('0x1f')][_0x1f53('0xf')]=function(_0x129590){try{var _0x4f6bc6=this['agents'][_0x129590['interface']];if(!_[_0x1f53('0x2c')](_0x4f6bc6)){_0x4f6bc6=_[_0x1f53('0x2d')](_0x4f6bc6,{'queue':_0x129590[_0x1f53('0x2e')],'destconnectedlinenum':_0x129590[_0x1f53('0x2f')]});io[_0x1f53('0x30')]('user:save',_0x4f6bc6);}var _0x415411=this[_0x1f53('0xc')][_0x129590['destchannel']]={'agentcalledAt':moment()[_0x1f53('0x22')](_0x1f53('0x2a')),'calleridnum':_0x129590['calleridnum'],'calleridname':_0x129590['calleridname'],'connectedlinenum':_0x129590[_0x1f53('0x31')],'connectedlinename':_0x129590[_0x1f53('0x32')],'accountcode':_0x129590['accountcode'],'destaccountcode':_0x129590[_0x1f53('0x33')],'channel':_0x129590[_0x1f53('0x34')],'destchannel':_0x129590['destchannel'],'uniqueid':_0x129590['uniqueid'],'destuniqueid':_0x129590['destuniqueid'],'context':_0x129590[_0x1f53('0x35')],'exten':_0x129590['exten'],'priority':_0x129590[_0x1f53('0x36')],'queue':_0x129590[_0x1f53('0x2e')],'type':this[_0x1f53('0xa')][_0x129590['queue']]?this['voiceQueues'][_0x129590[_0x1f53('0x2e')]]['type']||'inbound':_0x1f53('0x37'),'interface':_0x129590[_0x1f53('0x38')],'mandatoryDisposition':this[_0x1f53('0xa')][_0x129590[_0x1f53('0x2e')]][_0x1f53('0x39')]||0x0,'membername':_0x129590[_0x1f53('0x25')],'agentconnect':![],'agentconnectAt':null,'holdtime':0x0,'ringtime':0x0,'agentcomplete':![],'agentcompleteAt':null,'talktime':0x0,'agentringnoanswer':![],'agentringnoanswerAt':null,'reason':_0x1f53('0x3a'),'transfer':![],'transferAt':null,'transfertype':null,'transferuniqueid':null,'transfercontext':null,'transferextension':null,'position':null,'originalposition':null,'cause':'','cause-txt':'','UserId':this[_0x1f53('0xb')][_0x129590[_0x1f53('0x38')]]?this['agents'][_0x129590[_0x1f53('0x38')]]['id']:null,'lastevent':_0x1f53('0x3b'),'agentacw':![],'acwtime':0x0,'variables':this[_0x1f53('0xd')][_0x129590[_0x1f53('0x34')]]?this['variables'][_0x129590[_0x1f53('0x34')]]:{}};ami[_0x1f53('0x30')](_0x1f53('0x3c'),_0x415411);io['to'](util[_0x1f53('0x22')](_0x1f53('0x3d'),_0x415411['membername']))[_0x1f53('0x30')](_0x1f53('0x3e'),_0x415411);this[_0x1f53('0x20')](_0x1f53('0x3f'),this['channels'][_0x129590[_0x1f53('0x40')]]);}catch(_0x47320e){logger['error'](_0x47320e[_0x1f53('0x41')]);}};VoiceAgentReport[_0x1f53('0x1f')][_0x1f53('0x12')]=function(_0x195561){try{var _0x2f7036=this[_0x1f53('0xc')][_0x195561[_0x1f53('0x40')]];if(!_['isNil'](_0x2f7036)){_0x2f7036=_[_0x1f53('0x2d')](_0x2f7036,{'holdtime':parseInt(_0x195561[_0x1f53('0x42')],0xa),'ringtime':parseInt(_0x195561[_0x1f53('0x43')],0xa),'agentconnect':!![],'lastevent':'connect'});_0x2f7036[_0x1f53('0x44')]=this[_0x1f53('0x45')](_0x2f7036[_0x1f53('0x46')],_0x2f7036[_0x1f53('0x43')]);ami[_0x1f53('0x30')](_0x1f53('0x47'),_0x2f7036);io['to'](util[_0x1f53('0x22')](_0x1f53('0x3d'),_0x2f7036[_0x1f53('0x25')]))[_0x1f53('0x30')]('user:agentconnect',_0x2f7036);this[_0x1f53('0x20')](_0x1f53('0x48'),_0x2f7036);}}catch(_0x4054c8){logger[_0x1f53('0x49')](_0x4054c8['stack']);}};VoiceAgentReport['prototype'][_0x1f53('0x1c')]=function(_0x513e4d){try{var _0xde9365=_[_0x1f53('0x4a')](this[_0x1f53('0xc')],{'channel':_0x513e4d[_0x1f53('0x34')],'agentconnect':!![]});if(!_[_0x1f53('0x2c')](_0xde9365)){if(!_[_0x1f53('0x2c')](this[_0x1f53('0xb')][_0xde9365['interface']])){this['agents'][_0xde9365[_0x1f53('0x38')]][_0x1f53('0x4b')]=!![];this[_0x1f53('0xb')][_0xde9365['interface']][_0x1f53('0x4c')]();}}}catch(_0x481356){logger[_0x1f53('0x49')](_0x481356[_0x1f53('0x41')]);}};VoiceAgentReport['prototype'][_0x1f53('0x1e')]=function(_0x2fe970){try{var _0x3be020=_[_0x1f53('0x4a')](this[_0x1f53('0xc')],{'channel':_0x2fe970[_0x1f53('0x34')],'agentconnect':!![]});if(!_['isNil'](_0x3be020)){if(!_['isNil'](this[_0x1f53('0xb')][_0x3be020['interface']])){this[_0x1f53('0xb')][_0x3be020['interface']][_0x1f53('0x4b')]=![];this[_0x1f53('0xb')][_0x3be020['interface']][_0x1f53('0x4c')]();}}}catch(_0x57544d){logger['error'](_0x57544d[_0x1f53('0x41')]);}};VoiceAgentReport[_0x1f53('0x1f')][_0x1f53('0x4d')]=function(_0x3ca734){try{var _0x12dac3=this[_0x1f53('0xc')][_0x3ca734[_0x1f53('0x40')]];if(!_[_0x1f53('0x2c')](_0x12dac3)){_0x12dac3=_[_0x1f53('0x2d')](_0x12dac3,{'ringtime':parseInt(_0x3ca734[_0x1f53('0x43')],0xa)/0x3e8,'agentringnoanswer':!![],'reason':_0x1f53('0x4e'),'lastevent':_0x1f53('0x4e')});_0x12dac3['agentringnoanswerAt']=this['addTime'](_0x12dac3[_0x1f53('0x46')],_0x12dac3[_0x1f53('0x43')]);ami[_0x1f53('0x30')](_0x1f53('0x4f'),_0x12dac3);this[_0x1f53('0x20')]('RINGNOANSWER',_0x12dac3);}}catch(_0x32ab5a){logger[_0x1f53('0x49')](_0x32ab5a[_0x1f53('0x41')]);}};VoiceAgentReport[_0x1f53('0x1f')][_0x1f53('0x13')]=function(_0x1fdad9){try{for(var _0x98329c in this[_0x1f53('0xc')]){var _0x5db7f9=this[_0x1f53('0xc')][_0x98329c];if(!_[_0x1f53('0x2c')](_0x5db7f9)&&_0x5db7f9['channel']==_0x1fdad9[_0x1f53('0x34')]){_0x5db7f9=_[_0x1f53('0x2d')](_0x5db7f9,{'holdtime':parseInt(_0x1fdad9['holdtime'],0xa),'position':parseInt(_0x1fdad9[_0x1f53('0x50')],0xa),'originalposition':parseInt(_0x1fdad9[_0x1f53('0x51')],0xa),'agentringnoanswer':!![],'agentringnoanswerAt':moment()[_0x1f53('0x22')]('YYYY-MM-DD\x20HH:mm:ss'),'reason':_0x1f53('0x52'),'lastevent':_0x1f53('0x52')});ami[_0x1f53('0x30')](_0x1f53('0x53'),_0x5db7f9);this[_0x1f53('0x20')]('CALLERABANDON',_0x5db7f9);}}}catch(_0xf2387e){logger[_0x1f53('0x49')](_0xf2387e[_0x1f53('0x41')]);}};VoiceAgentReport['prototype']['syncAgentComplete']=function(_0x38cb63){try{var _0x4e6e1b=this[_0x1f53('0xc')][_0x38cb63['destchannel']];if(!_[_0x1f53('0x2c')](_0x4e6e1b)){_0x4e6e1b=_['assign'](_0x4e6e1b,{'talktime':parseInt(_0x38cb63[_0x1f53('0x54')],0xa),'reason':_0x38cb63['reason']==_0x1f53('0x55')?_0x1f53('0x3a'):_0x38cb63[_0x1f53('0x56')],'agentcomplete':!![],'lastevent':_0x1f53('0x57'),'agentacw':this[_0x1f53('0xa')][_0x4e6e1b[_0x1f53('0x2e')]]&&this[_0x1f53('0xa')][_0x4e6e1b[_0x1f53('0x2e')]]['acw']?!![]:![],'acwtime':this[_0x1f53('0xa')][_0x4e6e1b[_0x1f53('0x2e')]]&&this[_0x1f53('0xa')][_0x4e6e1b['queue']]['acw']?this[_0x1f53('0xa')][_0x4e6e1b[_0x1f53('0x2e')]]['acwTimeout']:0x0});_0x4e6e1b[_0x1f53('0x58')]=this[_0x1f53('0x45')](_0x4e6e1b[_0x1f53('0x44')],_0x4e6e1b[_0x1f53('0x54')]);this[_0x1f53('0x20')]('COMPLETE',_0x4e6e1b);}}catch(_0x36ea7e){logger[_0x1f53('0x49')](_0x36ea7e[_0x1f53('0x41')]);}};VoiceAgentReport[_0x1f53('0x1f')][_0x1f53('0x59')]=function(_0xa40aed){try{switch(_0xa40aed[_0x1f53('0x5a')]){case 0x1a:_0xa40aed=_['assign'](_0xa40aed,{'agentringnoanswer':!![],'reason':_0x1f53('0x5b'),'lastevent':_0x1f53('0x5b')});var _0x499830=_['find'](this[_0x1f53('0xc')],{'channel':_0xa40aed[_0x1f53('0x34')],'agentconnect':!![]});if(!_[_0x1f53('0x2c')](_0x499830)){_0xa40aed=_[_0x1f53('0x2d')](_0xa40aed,{'agentringnoanswerAt':_0x499830[_0x1f53('0x44')],'answeredelsewheremembername':_0x499830[_0x1f53('0x25')],'answeredelsewheredestinationuniqueid':_0x499830['destuniqueid']});}ami[_0x1f53('0x30')]('custom:agentansweredelsewhere',_0xa40aed);break;}if(_0xa40aed[_0x1f53('0x14')]){ami[_0x1f53('0x30')](_0x1f53('0x5c'),_0xa40aed);io['to'](util['format'](_0x1f53('0x3d'),_0xa40aed[_0x1f53('0x25')]))['emit']('user:agentcomplete',_0xa40aed);}this['log'](_0x1f53('0x5d'),_0xa40aed);ami[_0x1f53('0x30')](_0x1f53('0x5e'),_0xa40aed);if(this['channels'][_0xa40aed['destchannel']]){delete this['channels'][_0xa40aed['destchannel']];}}catch(_0x1ba163){logger[_0x1f53('0x49')](_0x1ba163);}};VoiceAgentReport[_0x1f53('0x1f')][_0x1f53('0x19')]=function(_0x5b3ef0){try{var _0x3b8bf7=this[_0x1f53('0xc')][_0x5b3ef0[_0x1f53('0x34')]];if(!_[_0x1f53('0x2c')](_0x3b8bf7)){_0x3b8bf7=_[_0x1f53('0x2d')](_0x3b8bf7,{'cause':parseInt(_0x5b3ef0[_0x1f53('0x5a')],0xa),'cause-txt':_0x5b3ef0[_0x1f53('0x5f')]});if(_0x3b8bf7[_0x1f53('0x60')]){_0x3b8bf7=_['assign'](_0x3b8bf7,{'agentcomplete':!![],'agentcompleteAt':moment()[_0x1f53('0x22')](_0x1f53('0x2a')),'lastevent':_0x1f53('0x57'),'agentacw':this[_0x1f53('0xa')][_0x3b8bf7[_0x1f53('0x2e')]]&&this['voiceQueues'][_0x3b8bf7['queue']]['acw']?!![]:![],'acwtime':this['voiceQueues'][_0x3b8bf7[_0x1f53('0x2e')]]&&this['voiceQueues'][_0x3b8bf7[_0x1f53('0x2e')]]['acw']?this[_0x1f53('0xa')][_0x3b8bf7[_0x1f53('0x2e')]][_0x1f53('0x61')]:0x0});_0x3b8bf7['talktime']=this[_0x1f53('0x62')](_0x3b8bf7[_0x1f53('0x58')],_0x3b8bf7[_0x1f53('0x44')]);}var _0x2bd760=this[_0x1f53('0xb')][_0x3b8bf7[_0x1f53('0x38')]];if(!_[_0x1f53('0x2c')](_0x2bd760)){_0x2bd760=_[_0x1f53('0x2d')](_0x2bd760,{'queue':null,'destconnectedlinenum':null});io[_0x1f53('0x30')](_0x1f53('0x63'),_0x2bd760);}setTimeout(this[_0x1f53('0x59')][_0x1f53('0x10')](this,_0x3b8bf7),0x3e8);}if(this[_0x1f53('0xd')][_0x5b3ef0[_0x1f53('0x34')]]){delete this[_0x1f53('0xd')][_0x5b3ef0[_0x1f53('0x34')]];}}catch(_0x13b4ad){logger['error'](_0x13b4ad[_0x1f53('0x41')]);}};VoiceAgentReport[_0x1f53('0x1f')][_0x1f53('0x1a')]=function(_0x4eceb9){try{var _0x2b7d1e=this[_0x1f53('0xc')][_0x4eceb9[_0x1f53('0x64')]];if(!_['isNil'](_0x2b7d1e)){_0x2b7d1e=_[_0x1f53('0x2d')](_0x2b7d1e,{'transfer':!![],'transferAt':moment()[_0x1f53('0x22')](_0x1f53('0x2a')),'transfertype':_0x1f53('0x65'),'agentcomplete':!![],'agentcompleteAt':moment()[_0x1f53('0x22')](_0x1f53('0x2a')),'transferuniqueid':_0x4eceb9[_0x1f53('0x66')],'transfercontext':_0x4eceb9['secondtransfererexten'],'transferextension':_0x4eceb9[_0x1f53('0x67')],'reason':_0x1f53('0x55'),'lastevent':_0x1f53('0x57'),'agentacw':this['voiceQueues'][_0x2b7d1e[_0x1f53('0x2e')]]&&this[_0x1f53('0xa')][_0x2b7d1e[_0x1f53('0x2e')]][_0x1f53('0x68')]?!![]:![],'acwtime':this[_0x1f53('0xa')][_0x2b7d1e[_0x1f53('0x2e')]]&&this['voiceQueues'][_0x2b7d1e[_0x1f53('0x2e')]][_0x1f53('0x68')]?this[_0x1f53('0xa')][_0x2b7d1e[_0x1f53('0x2e')]][_0x1f53('0x61')]:0x0});_0x2b7d1e['talktime']=this[_0x1f53('0x62')](_0x2b7d1e[_0x1f53('0x58')],_0x2b7d1e[_0x1f53('0x44')]);this[_0x1f53('0x20')](_0x1f53('0x65'),_0x2b7d1e);}if(!_[_0x1f53('0x2c')](this[_0x1f53('0xc')][_0x4eceb9['transfertargetchannel']])){this[_0x1f53('0xc')][_0x4eceb9[_0x1f53('0x69')]]['recalculate']=!![];}}catch(_0x582713){logger['error'](_0x582713[_0x1f53('0x41')]);}};VoiceAgentReport['prototype'][_0x1f53('0x6a')]=function(_0x164002){try{var _0x31fe81=this[_0x1f53('0xc')][_0x164002[_0x1f53('0x6b')]];if(!_[_0x1f53('0x2c')](_0x31fe81)){_0x31fe81=_['assign'](_0x31fe81,{'transfer':!![],'transferAt':moment()['format'](_0x1f53('0x2a')),'transfertype':_0x1f53('0x6c'),'transferuniqueid':_0x164002['transfereeuniqueid'],'transfercontext':_0x164002[_0x1f53('0x35')],'transferextension':_0x164002[_0x1f53('0x6d')],'agentcomplete':!![],'agentcompleteAt':moment()[_0x1f53('0x22')](_0x1f53('0x2a')),'reason':_0x1f53('0x55'),'lastevent':_0x1f53('0x57'),'agentacw':this['voiceQueues'][_0x31fe81[_0x1f53('0x2e')]]&&this[_0x1f53('0xa')][_0x31fe81[_0x1f53('0x2e')]][_0x1f53('0x68')]?!![]:![],'acwtime':this[_0x1f53('0xa')][_0x31fe81[_0x1f53('0x2e')]]&&this[_0x1f53('0xa')][_0x31fe81[_0x1f53('0x2e')]][_0x1f53('0x68')]?this[_0x1f53('0xa')][_0x31fe81['queue']][_0x1f53('0x61')]:0x0});_0x31fe81[_0x1f53('0x60')]=!![];this['log'](_0x1f53('0x6c'),_0x31fe81);}}catch(_0x522812){logger[_0x1f53('0x49')](_0x522812[_0x1f53('0x41')]);}};VoiceAgentReport['prototype']['syncVarSet']=function(_0x4a7f27){var _0x2a8d05=[_0x1f53('0x6e'),_0x1f53('0x6f'),_0x1f53('0x70'),_0x1f53('0x71'),_0x1f53('0x72'),_0x1f53('0x73'),_0x1f53('0x74'),'rtpaudioqosrttbridged',_0x1f53('0x75'),_0x1f53('0x76'),_0x1f53('0x77'),_0x1f53('0x78'),_0x1f53('0x79'),_0x1f53('0x7a'),_0x1f53('0x7b'),_0x1f53('0x7c'),_0x1f53('0x25'),_0x1f53('0x7d'),_0x1f53('0x7e')];try{var _0x275940=_['keys'](_0x4a7f27['variable'])[0x0];if(!_['isNil'](_0x275940)&&!_[_0x1f53('0x7f')](_0x2a8d05,_0x275940)){if(!this['variables'][_0x4a7f27['channel']]){this[_0x1f53('0xd')][_0x4a7f27['channel']]={};}this['variables'][_0x4a7f27[_0x1f53('0x34')]][_0x275940]=_0x4a7f27[_0x1f53('0x80')];}}catch(_0x20a867){logger[_0x1f53('0x49')](_0x20a867[_0x1f53('0x41')]);}};module[_0x1f53('0x81')]=VoiceAgentReport;
git://repos.xcallymotion.com / motion2.git / blob