18 var _0x0833=['updateStatusRealtime','rejected','agentringnoanswerAt','custom:agentringnoanswer','RINGNOANSWER','position','abandoned','custom:agentqueuecallerabandon','CALLERABANDON','reason','transfer','complete','talktime','COMPLETE','cause','answered_elsewhere','custom:agentansweredelsewhere','custom:agentcomplete','user:agentcomplete','HANGUP','recalculate','acw','acwTimeout','agentcompleteAt','syncAttendedTransfer','origtransfererchannel','ATTENDED','secondtransfereruniqueid','secondtransfererexten','secondtransferercontext','transfertargetchannel','transfererchannel','BLIND','transfereeuniqueid','extension','rtpaudioqosbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberinterface','memberlastcall','memberpenalty','memberrealtime','keys','variable','includes','value','exports','lodash','moment','util','ioredis','../../../config/environment','redis','localhost','socket.io-emitter','voiceQueues','channels','syncAgentCalled','bind','agentconnect','syncAgentConnect','agentringnoanswer','syncAgentRingNoAnswer','queuecallerabandon','syncQueueCallerAbandon','agentcomplete','syncAgentComplete','varset','hangup','attendedtransfer','blindtransfer','syncBlindTransfer','musiconholdstart','syncMusicOnHoldStart','prototype','info','format','%s|%s','uniqueid','membername','queue','exten','calleridnum','join','addTime','seconds','YYYY-MM-DD\x20HH:mm:ss','diffTime','diff','isNil','assign','emit','user:save','destchannel','calleridname','accountcode','destaccountcode','channel','destuniqueid','destcalleridnum','destcalleridname','destexten','context','priority','type','inbound','interface','mandatoryDisposition','agent','agents','variables','user:%s','log','CALLED','holdtime','ringtime','agentconnectAt','agentcalledAt','custom:agentconnect','user:agentconnect','CONNECT','stack','find','onhold','error','syncMusicOnHoldStop'];(function(_0x4ccdcd,_0x120030){var _0x18b2dd=function(_0x3cb621){while(--_0x3cb621){_0x4ccdcd['push'](_0x4ccdcd['shift']());}};_0x18b2dd(++_0x120030);}(_0x0833,0x1bd));var _0x3083=function(_0x5082ba,_0xcf8e56){_0x5082ba=_0x5082ba-0x0;var _0x4cdffc=_0x0833[_0x5082ba];return _0x4cdffc;};'use strict';var _=require(_0x3083('0x0'));var moment=require(_0x3083('0x1'));var util=require(_0x3083('0x2'));var Redis=require(_0x3083('0x3'));var config=require(_0x3083('0x4'));var logger=require('../../../config/logger')('ami');var ami=require('../ami');config[_0x3083('0x5')]=_['defaults'](config[_0x3083('0x5')],{'host':_0x3083('0x6'),'port':0x18eb});var io=require(_0x3083('0x7'))(new Redis(config['redis']));function VoiceAgentReport(_0x2f9c3a){this[_0x3083('0x8')]=_0x2f9c3a['voiceQueues'];this['agents']=_0x2f9c3a['agents'];this[_0x3083('0x9')]={};this['variables']={};ami['on']('agentcalled',this[_0x3083('0xa')][_0x3083('0xb')](this));ami['on'](_0x3083('0xc'),this[_0x3083('0xd')][_0x3083('0xb')](this));ami['on'](_0x3083('0xe'),this[_0x3083('0xf')][_0x3083('0xb')](this));ami['on'](_0x3083('0x10'),this[_0x3083('0x11')][_0x3083('0xb')](this));ami['on'](_0x3083('0x12'),this[_0x3083('0x13')][_0x3083('0xb')](this));ami['on'](_0x3083('0x14'),this['syncVarSet'][_0x3083('0xb')](this));ami['on'](_0x3083('0x15'),this['syncHangup'][_0x3083('0xb')](this));ami['on'](_0x3083('0x16'),this['syncAttendedTransfer'][_0x3083('0xb')](this));ami['on'](_0x3083('0x17'),this[_0x3083('0x18')][_0x3083('0xb')](this));ami['on'](_0x3083('0x19'),this[_0x3083('0x1a')][_0x3083('0xb')](this));ami['on']('musiconholdstop',this['syncMusicOnHoldStop']['bind'](this));}VoiceAgentReport[_0x3083('0x1b')]['log']=function(_0x3bbfe3,_0x2cdeca){logger[_0x3083('0x1c')](util[_0x3083('0x1d')](_0x3083('0x1e'),_0x3bbfe3,[_0x2cdeca[_0x3083('0x1f')],_0x2cdeca[_0x3083('0x20')],_0x2cdeca[_0x3083('0x21')],_0x2cdeca[_0x3083('0x22')],_0x2cdeca[_0x3083('0x23')]][_0x3083('0x24')]('|')));};VoiceAgentReport[_0x3083('0x1b')][_0x3083('0x25')]=function(_0x1a6035,_0x51afc7){return moment(_0x1a6035)['add'](_0x51afc7,_0x3083('0x26'))['format'](_0x3083('0x27'));};VoiceAgentReport[_0x3083('0x1b')][_0x3083('0x28')]=function(_0x3187f3,_0x1767d4){return moment(_0x3187f3)[_0x3083('0x29')](moment(_0x1767d4),_0x3083('0x26'));};VoiceAgentReport[_0x3083('0x1b')][_0x3083('0xa')]=function(_0x569b8b){try{var _0x3b11d1=this['agents'][_0x569b8b['interface']];if(!_[_0x3083('0x2a')](_0x3b11d1)){_0x3b11d1=_[_0x3083('0x2b')](_0x3b11d1,{'queue':_0x569b8b[_0x3083('0x21')],'destconnectedlinenum':_0x569b8b[_0x3083('0x23')]});io[_0x3083('0x2c')](_0x3083('0x2d'),_0x3b11d1);}var _0x5369f4=this[_0x3083('0x9')][_0x569b8b[_0x3083('0x2e')]]={'agentcalledAt':moment()[_0x3083('0x1d')](_0x3083('0x27')),'calleridnum':_0x569b8b['calleridnum'],'calleridname':_0x569b8b[_0x3083('0x2f')],'connectedlinenum':_0x569b8b['destcalleridnum'],'connectedlinename':_0x569b8b['destcalleridname'],'accountcode':_0x569b8b[_0x3083('0x30')],'destaccountcode':_0x569b8b[_0x3083('0x31')],'channel':_0x569b8b[_0x3083('0x32')],'destchannel':_0x569b8b['destchannel'],'uniqueid':_0x569b8b[_0x3083('0x1f')],'destuniqueid':_0x569b8b[_0x3083('0x33')],'destcalleridnum':_0x569b8b[_0x3083('0x34')],'destcalleridname':_0x569b8b[_0x3083('0x35')],'destexten':_0x569b8b[_0x3083('0x36')],'context':_0x569b8b[_0x3083('0x37')],'exten':_0x569b8b[_0x3083('0x22')],'priority':_0x569b8b[_0x3083('0x38')],'queue':_0x569b8b[_0x3083('0x21')],'type':this[_0x3083('0x8')][_0x569b8b[_0x3083('0x21')]]?this[_0x3083('0x8')][_0x569b8b[_0x3083('0x21')]][_0x3083('0x39')]||_0x3083('0x3a'):_0x3083('0x3a'),'interface':_0x569b8b[_0x3083('0x3b')],'mandatoryDisposition':this[_0x3083('0x8')][_0x569b8b[_0x3083('0x21')]][_0x3083('0x3c')]||0x0,'membername':_0x569b8b['membername'],'agentconnect':![],'agentconnectAt':null,'holdtime':0x0,'ringtime':0x0,'agentcomplete':![],'agentcompleteAt':null,'talktime':0x0,'agentringnoanswer':![],'agentringnoanswerAt':null,'reason':_0x3083('0x3d'),'transfer':![],'transferAt':null,'transfertype':null,'transferuniqueid':null,'transfercontext':null,'transferextension':null,'position':null,'originalposition':null,'cause':'','cause-txt':'','UserId':this[_0x3083('0x3e')][_0x569b8b['interface']]?this[_0x3083('0x3e')][_0x569b8b[_0x3083('0x3b')]]['id']:null,'lastevent':'called','agentacw':![],'acwtime':0x0,'variables':this['variables'][_0x569b8b[_0x3083('0x32')]]?this[_0x3083('0x3f')][_0x569b8b[_0x3083('0x32')]]:{}};ami[_0x3083('0x2c')]('custom:agentcalled',_0x5369f4);io['to'](util['format'](_0x3083('0x40'),_0x5369f4[_0x3083('0x20')]))[_0x3083('0x2c')]('user:called',_0x5369f4);this[_0x3083('0x41')](_0x3083('0x42'),this[_0x3083('0x9')][_0x569b8b[_0x3083('0x2e')]]);}catch(_0x408f33){logger['error'](_0x408f33['stack']);}};VoiceAgentReport[_0x3083('0x1b')]['syncAgentConnect']=function(_0xa8265e){try{var _0x31e171=this[_0x3083('0x9')][_0xa8265e[_0x3083('0x2e')]];if(!_['isNil'](_0x31e171)){_0x31e171=_[_0x3083('0x2b')](_0x31e171,{'holdtime':parseInt(_0xa8265e[_0x3083('0x43')],0xa),'ringtime':parseInt(_0xa8265e[_0x3083('0x44')],0xa),'agentconnect':!![],'lastevent':'connect'});_0x31e171[_0x3083('0x45')]=this['addTime'](_0x31e171[_0x3083('0x46')],_0x31e171[_0x3083('0x44')]);ami[_0x3083('0x2c')](_0x3083('0x47'),_0x31e171);io['to'](util['format'](_0x3083('0x40'),_0x31e171['membername']))[_0x3083('0x2c')](_0x3083('0x48'),_0x31e171);this[_0x3083('0x41')](_0x3083('0x49'),_0x31e171);}}catch(_0x4597e5){logger['error'](_0x4597e5[_0x3083('0x4a')]);}};VoiceAgentReport[_0x3083('0x1b')][_0x3083('0x1a')]=function(_0x460604){try{var _0x180333=_[_0x3083('0x4b')](this[_0x3083('0x9')],{'channel':_0x460604[_0x3083('0x32')],'agentconnect':!![]});if(!_[_0x3083('0x2a')](_0x180333)){if(!_[_0x3083('0x2a')](this['agents'][_0x180333[_0x3083('0x3b')]])){this['agents'][_0x180333['interface']][_0x3083('0x4c')]=!![];this[_0x3083('0x3e')][_0x180333[_0x3083('0x3b')]]['updateStatusRealtime']();}}}catch(_0x318c0b){logger[_0x3083('0x4d')](_0x318c0b[_0x3083('0x4a')]);}};VoiceAgentReport['prototype'][_0x3083('0x4e')]=function(_0x4f23f7){try{var _0x778e0=_['find'](this[_0x3083('0x9')],{'channel':_0x4f23f7['channel'],'agentconnect':!![]});if(!_['isNil'](_0x778e0)){if(!_['isNil'](this['agents'][_0x778e0[_0x3083('0x3b')]])){this[_0x3083('0x3e')][_0x778e0[_0x3083('0x3b')]][_0x3083('0x4c')]=![];this[_0x3083('0x3e')][_0x778e0[_0x3083('0x3b')]][_0x3083('0x4f')]();}}}catch(_0x1388e6){logger[_0x3083('0x4d')](_0x1388e6[_0x3083('0x4a')]);}};VoiceAgentReport['prototype'][_0x3083('0xf')]=function(_0x28b1ec){try{var _0x3eebe3=this[_0x3083('0x9')][_0x28b1ec['destchannel']];if(!_[_0x3083('0x2a')](_0x3eebe3)){_0x3eebe3=_[_0x3083('0x2b')](_0x3eebe3,{'ringtime':parseInt(_0x28b1ec[_0x3083('0x44')],0xa)/0x3e8,'agentringnoanswer':!![],'reason':_0x3083('0x50'),'lastevent':_0x3083('0x50')});_0x3eebe3[_0x3083('0x51')]=this[_0x3083('0x25')](_0x3eebe3['agentcalledAt'],_0x3eebe3[_0x3083('0x44')]);ami[_0x3083('0x2c')](_0x3083('0x52'),_0x3eebe3);this[_0x3083('0x41')](_0x3083('0x53'),_0x3eebe3);}}catch(_0x340a86){logger['error'](_0x340a86['stack']);}};VoiceAgentReport[_0x3083('0x1b')]['syncQueueCallerAbandon']=function(_0x31891f){try{for(var _0x25ecaa in this[_0x3083('0x9')]){var _0x301409=this[_0x3083('0x9')][_0x25ecaa];if(!_[_0x3083('0x2a')](_0x301409)&&_0x301409[_0x3083('0x32')]==_0x31891f['channel']){_0x301409=_[_0x3083('0x2b')](_0x301409,{'holdtime':parseInt(_0x31891f[_0x3083('0x43')],0xa),'position':parseInt(_0x31891f[_0x3083('0x54')],0xa),'originalposition':parseInt(_0x31891f['originalposition'],0xa),'agentringnoanswer':!![],'agentringnoanswerAt':moment()[_0x3083('0x1d')]('YYYY-MM-DD\x20HH:mm:ss'),'reason':_0x3083('0x55'),'lastevent':_0x3083('0x55')});ami['emit'](_0x3083('0x56'),_0x301409);this[_0x3083('0x41')](_0x3083('0x57'),_0x301409);}}}catch(_0x157e0c){logger['error'](_0x157e0c['stack']);}};VoiceAgentReport[_0x3083('0x1b')][_0x3083('0x13')]=function(_0x22a51c){try{var _0x12b014=this[_0x3083('0x9')][_0x22a51c[_0x3083('0x2e')]];if(!_[_0x3083('0x2a')](_0x12b014)){_0x12b014=_['assign'](_0x12b014,{'talktime':parseInt(_0x22a51c['talktime'],0xa),'reason':_0x22a51c[_0x3083('0x58')]==_0x3083('0x59')?'agent':_0x22a51c[_0x3083('0x58')],'agentcomplete':!![],'lastevent':_0x3083('0x5a'),'agentacw':this[_0x3083('0x8')][_0x12b014[_0x3083('0x21')]]&&this[_0x3083('0x8')][_0x12b014[_0x3083('0x21')]]['acw']?!![]:![],'acwtime':this[_0x3083('0x8')][_0x12b014[_0x3083('0x21')]]&&this['voiceQueues'][_0x12b014[_0x3083('0x21')]]['acw']?this[_0x3083('0x8')][_0x12b014['queue']]['acwTimeout']:0x0});_0x12b014['agentcompleteAt']=this[_0x3083('0x25')](_0x12b014[_0x3083('0x45')],_0x12b014[_0x3083('0x5b')]);this[_0x3083('0x41')](_0x3083('0x5c'),_0x12b014);}}catch(_0x1fa78c){logger['error'](_0x1fa78c['stack']);}};VoiceAgentReport[_0x3083('0x1b')]['clear']=function(_0x1eb418){try{switch(_0x1eb418[_0x3083('0x5d')]){case 0x1a:_0x1eb418=_[_0x3083('0x2b')](_0x1eb418,{'agentringnoanswer':!![],'reason':_0x3083('0x5e'),'lastevent':_0x3083('0x5e')});var _0x25b43b=_[_0x3083('0x4b')](this['channels'],{'channel':_0x1eb418['channel'],'agentconnect':!![]});if(!_[_0x3083('0x2a')](_0x25b43b)){_0x1eb418=_[_0x3083('0x2b')](_0x1eb418,{'agentringnoanswerAt':_0x25b43b[_0x3083('0x45')],'answeredelsewheremembername':_0x25b43b[_0x3083('0x20')],'answeredelsewheredestinationuniqueid':_0x25b43b[_0x3083('0x33')]});}ami['emit'](_0x3083('0x5f'),_0x1eb418);break;}if(_0x1eb418[_0x3083('0x12')]){ami['emit'](_0x3083('0x60'),_0x1eb418);io['to'](util[_0x3083('0x1d')](_0x3083('0x40'),_0x1eb418[_0x3083('0x20')]))[_0x3083('0x2c')](_0x3083('0x61'),_0x1eb418);}this[_0x3083('0x41')](_0x3083('0x62'),_0x1eb418);ami[_0x3083('0x2c')]('custom:voiceAgentReport',_0x1eb418);if(this[_0x3083('0x9')][_0x1eb418[_0x3083('0x2e')]]){delete this[_0x3083('0x9')][_0x1eb418[_0x3083('0x2e')]];}}catch(_0x29921f){logger[_0x3083('0x4d')](_0x29921f);}};VoiceAgentReport[_0x3083('0x1b')]['syncHangup']=function(_0x26b8e9){try{var _0x5dda6f=this[_0x3083('0x9')][_0x26b8e9[_0x3083('0x32')]];if(!_[_0x3083('0x2a')](_0x5dda6f)){_0x5dda6f=_[_0x3083('0x2b')](_0x5dda6f,{'cause':parseInt(_0x26b8e9[_0x3083('0x5d')],0xa),'cause-txt':_0x26b8e9['cause-txt']});if(_0x5dda6f[_0x3083('0x63')]){_0x5dda6f=_[_0x3083('0x2b')](_0x5dda6f,{'agentcomplete':!![],'agentcompleteAt':moment()[_0x3083('0x1d')]('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':_0x3083('0x5a'),'agentacw':this[_0x3083('0x8')][_0x5dda6f[_0x3083('0x21')]]&&this[_0x3083('0x8')][_0x5dda6f[_0x3083('0x21')]][_0x3083('0x64')]?!![]:![],'acwtime':this['voiceQueues'][_0x5dda6f[_0x3083('0x21')]]&&this[_0x3083('0x8')][_0x5dda6f[_0x3083('0x21')]][_0x3083('0x64')]?this['voiceQueues'][_0x5dda6f[_0x3083('0x21')]][_0x3083('0x65')]:0x0});_0x5dda6f[_0x3083('0x5b')]=this[_0x3083('0x28')](_0x5dda6f[_0x3083('0x66')],_0x5dda6f[_0x3083('0x45')]);}var _0x3b3d9b=this['agents'][_0x5dda6f[_0x3083('0x3b')]];if(!_[_0x3083('0x2a')](_0x3b3d9b)){_0x3b3d9b=_['assign'](_0x3b3d9b,{'queue':null,'destconnectedlinenum':null});io[_0x3083('0x2c')]('user:save',_0x3b3d9b);}setTimeout(this['clear'][_0x3083('0xb')](this,_0x5dda6f),0x3e8);}if(this['variables'][_0x26b8e9[_0x3083('0x32')]]){delete this[_0x3083('0x3f')][_0x26b8e9[_0x3083('0x32')]];}}catch(_0x4d6be5){logger['error'](_0x4d6be5[_0x3083('0x4a')]);}};VoiceAgentReport[_0x3083('0x1b')][_0x3083('0x67')]=function(_0x257ac1){try{var _0x55920f=this[_0x3083('0x9')][_0x257ac1[_0x3083('0x68')]];if(!_[_0x3083('0x2a')](_0x55920f)){_0x55920f=_[_0x3083('0x2b')](_0x55920f,{'transfer':!![],'transferAt':moment()[_0x3083('0x1d')](_0x3083('0x27')),'transfertype':_0x3083('0x69'),'agentcomplete':!![],'agentcompleteAt':moment()[_0x3083('0x1d')]('YYYY-MM-DD\x20HH:mm:ss'),'transferuniqueid':_0x257ac1[_0x3083('0x6a')],'transfercontext':_0x257ac1[_0x3083('0x6b')],'transferextension':_0x257ac1[_0x3083('0x6c')],'reason':'transfer','lastevent':_0x3083('0x5a'),'agentacw':this[_0x3083('0x8')][_0x55920f['queue']]&&this['voiceQueues'][_0x55920f[_0x3083('0x21')]][_0x3083('0x64')]?!![]:![],'acwtime':this[_0x3083('0x8')][_0x55920f['queue']]&&this[_0x3083('0x8')][_0x55920f[_0x3083('0x21')]][_0x3083('0x64')]?this[_0x3083('0x8')][_0x55920f[_0x3083('0x21')]][_0x3083('0x65')]:0x0});_0x55920f[_0x3083('0x5b')]=this['diffTime'](_0x55920f[_0x3083('0x66')],_0x55920f[_0x3083('0x45')]);this[_0x3083('0x41')](_0x3083('0x69'),_0x55920f);}if(!_[_0x3083('0x2a')](this[_0x3083('0x9')][_0x257ac1['transfertargetchannel']])){this[_0x3083('0x9')][_0x257ac1[_0x3083('0x6d')]][_0x3083('0x63')]=!![];}}catch(_0x68705d){logger[_0x3083('0x4d')](_0x68705d[_0x3083('0x4a')]);}};VoiceAgentReport[_0x3083('0x1b')]['syncBlindTransfer']=function(_0x36f9bd){try{var _0x16d69e=this[_0x3083('0x9')][_0x36f9bd[_0x3083('0x6e')]];if(!_[_0x3083('0x2a')](_0x16d69e)){_0x16d69e=_[_0x3083('0x2b')](_0x16d69e,{'transfer':!![],'transferAt':moment()[_0x3083('0x1d')]('YYYY-MM-DD\x20HH:mm:ss'),'transfertype':_0x3083('0x6f'),'transferuniqueid':_0x36f9bd[_0x3083('0x70')],'transfercontext':_0x36f9bd['context'],'transferextension':_0x36f9bd[_0x3083('0x71')],'agentcomplete':!![],'agentcompleteAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'reason':_0x3083('0x59'),'lastevent':'complete','agentacw':this['voiceQueues'][_0x16d69e[_0x3083('0x21')]]&&this[_0x3083('0x8')][_0x16d69e['queue']]['acw']?!![]:![],'acwtime':this[_0x3083('0x8')][_0x16d69e[_0x3083('0x21')]]&&this[_0x3083('0x8')][_0x16d69e['queue']]['acw']?this[_0x3083('0x8')][_0x16d69e[_0x3083('0x21')]][_0x3083('0x65')]:0x0});_0x16d69e[_0x3083('0x63')]=!![];this['log']('BLIND',_0x16d69e);}}catch(_0x40eb8b){logger[_0x3083('0x4d')](_0x40eb8b[_0x3083('0x4a')]);}};VoiceAgentReport[_0x3083('0x1b')]['syncVarSet']=function(_0x2a4633){var _0x12dce2=['rtpaudioqos',_0x3083('0x72'),'rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged',_0x3083('0x73'),_0x3083('0x74'),_0x3083('0x75'),_0x3083('0x76'),_0x3083('0x77'),_0x3083('0x78'),_0x3083('0x79'),'memberdynamic',_0x3083('0x7a'),_0x3083('0x7b'),_0x3083('0x20'),_0x3083('0x7c'),_0x3083('0x7d')];try{var _0xc83df9=_[_0x3083('0x7e')](_0x2a4633[_0x3083('0x7f')])[0x0];if(!_[_0x3083('0x2a')](_0xc83df9)&&!_[_0x3083('0x80')](_0x12dce2,_0xc83df9)){if(!this[_0x3083('0x3f')][_0x2a4633[_0x3083('0x32')]]){this['variables'][_0x2a4633[_0x3083('0x32')]]={};}this[_0x3083('0x3f')][_0x2a4633[_0x3083('0x32')]][_0xc83df9]=_0x2a4633[_0x3083('0x81')];}}catch(_0x1d02e1){logger[_0x3083('0x4d')](_0x1d02e1[_0x3083('0x4a')]);}};module[_0x3083('0x82')]=VoiceAgentReport;
git://repos.xcallymotion.com / motion2.git / blob