18 var _0x531a=['connect','agentconnectAt','agentcalledAt','custom:agentconnect','user:agentconnect','CONNECT','onhold','updateStatusRealtime','find','rejected','agentringnoanswerAt','custom:agentringnoanswer','RINGNOANSWER','syncQueueCallerAbandon','holdtime','position','abandoned','CALLERABANDON','reason','transfer','complete','acw','acwTimeout','agentcompleteAt','talktime','COMPLETE','answered_elsewhere','destuniqueid','custom:agentansweredelsewhere','agentcomplete','custom:agentcomplete','HANGUP','syncHangup','cause','cause-txt','recalculate','clear','origtransfererchannel','ATTENDED','secondtransfererexten','secondtransferercontext','transfertargetchannel','transfererchannel','BLIND','transfereeuniqueid','context','extension','syncVarSet','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','membercalls','memberdynamic','memberinterface','memberrealtime','keys','variable','variables','lodash','moment','ioredis','../../../config/environment','../../../config/logger','../ami','redis','defaults','localhost','socket.io-emitter','voiceQueues','agents','channels','agentcalled','syncAgentCalled','bind','agentconnect','syncAgentConnect','agentringnoanswer','syncAgentRingNoAnswer','queuecallerabandon','syncAgentComplete','varset','hangup','attendedtransfer','syncAttendedTransfer','blindtransfer','syncBlindTransfer','syncMusicOnHoldStart','syncMusicOnHoldStop','prototype','log','info','format','%s|%s','uniqueid','membername','calleridnum','addTime','YYYY-MM-DD\x20HH:mm:ss','diffTime','diff','seconds','interface','isNil','assign','queue','emit','user:save','destchannel','calleridname','destcalleridnum','accountcode','channel','exten','priority','type','inbound','mandatoryDisposition','agent','custom:agentcalled','user:%s','CALLED','error','stack','ringtime'];(function(_0x363682,_0x216471){var _0x1abbcc=function(_0x576bf2){while(--_0x576bf2){_0x363682['push'](_0x363682['shift']());}};_0x1abbcc(++_0x216471);}(_0x531a,0x147));var _0xa531=function(_0x5adfa9,_0x4b835d){_0x5adfa9=_0x5adfa9-0x0;var _0x458f41=_0x531a[_0x5adfa9];return _0x458f41;};'use strict';var _=require(_0xa531('0x0'));var moment=require(_0xa531('0x1'));var util=require('util');var Redis=require(_0xa531('0x2'));var config=require(_0xa531('0x3'));var logger=require(_0xa531('0x4'))('ami');var ami=require(_0xa531('0x5'));config[_0xa531('0x6')]=_[_0xa531('0x7')](config['redis'],{'host':_0xa531('0x8'),'port':0x18eb});var io=require(_0xa531('0x9'))(new Redis(config[_0xa531('0x6')]));function VoiceAgentReport(_0x52b44e){this[_0xa531('0xa')]=_0x52b44e[_0xa531('0xa')];this[_0xa531('0xb')]=_0x52b44e['agents'];this[_0xa531('0xc')]={};this['variables']={};ami['on'](_0xa531('0xd'),this[_0xa531('0xe')][_0xa531('0xf')](this));ami['on'](_0xa531('0x10'),this[_0xa531('0x11')][_0xa531('0xf')](this));ami['on'](_0xa531('0x12'),this[_0xa531('0x13')][_0xa531('0xf')](this));ami['on'](_0xa531('0x14'),this['syncQueueCallerAbandon'][_0xa531('0xf')](this));ami['on']('agentcomplete',this[_0xa531('0x15')][_0xa531('0xf')](this));ami['on'](_0xa531('0x16'),this['syncVarSet']['bind'](this));ami['on'](_0xa531('0x17'),this['syncHangup'][_0xa531('0xf')](this));ami['on'](_0xa531('0x18'),this[_0xa531('0x19')]['bind'](this));ami['on'](_0xa531('0x1a'),this[_0xa531('0x1b')][_0xa531('0xf')](this));ami['on']('musiconholdstart',this[_0xa531('0x1c')][_0xa531('0xf')](this));ami['on']('musiconholdstop',this[_0xa531('0x1d')][_0xa531('0xf')](this));}VoiceAgentReport[_0xa531('0x1e')][_0xa531('0x1f')]=function(_0x5a0f86,_0x3720f6){logger[_0xa531('0x20')](util[_0xa531('0x21')](_0xa531('0x22'),_0x5a0f86,[_0x3720f6[_0xa531('0x23')],_0x3720f6[_0xa531('0x24')],_0x3720f6['queue'],_0x3720f6['exten'],_0x3720f6[_0xa531('0x25')]]['join']('|')));};VoiceAgentReport['prototype'][_0xa531('0x26')]=function(_0x54ebf4,_0x41ed00){return moment(_0x54ebf4)['add'](_0x41ed00,'seconds')[_0xa531('0x21')](_0xa531('0x27'));};VoiceAgentReport['prototype'][_0xa531('0x28')]=function(_0x1e1a6a,_0x29cd25){return moment(_0x1e1a6a)[_0xa531('0x29')](moment(_0x29cd25),_0xa531('0x2a'));};VoiceAgentReport[_0xa531('0x1e')][_0xa531('0xe')]=function(_0x42da62){try{var _0x5a894b=this[_0xa531('0xb')][_0x42da62[_0xa531('0x2b')]];if(!_[_0xa531('0x2c')](_0x5a894b)){_0x5a894b=_[_0xa531('0x2d')](_0x5a894b,{'queue':_0x42da62[_0xa531('0x2e')],'destconnectedlinenum':_0x42da62[_0xa531('0x25')]});io[_0xa531('0x2f')](_0xa531('0x30'),_0x5a894b);}var _0x3ffd7a=this[_0xa531('0xc')][_0x42da62[_0xa531('0x31')]]={'agentcalledAt':moment()['format'](_0xa531('0x27')),'calleridnum':_0x42da62[_0xa531('0x25')],'calleridname':_0x42da62[_0xa531('0x32')],'connectedlinenum':_0x42da62[_0xa531('0x33')],'connectedlinename':_0x42da62['destcalleridname'],'accountcode':_0x42da62[_0xa531('0x34')],'destaccountcode':_0x42da62['destaccountcode'],'channel':_0x42da62[_0xa531('0x35')],'destchannel':_0x42da62[_0xa531('0x31')],'uniqueid':_0x42da62[_0xa531('0x23')],'destuniqueid':_0x42da62['destuniqueid'],'context':_0x42da62['context'],'exten':_0x42da62[_0xa531('0x36')],'priority':_0x42da62[_0xa531('0x37')],'queue':_0x42da62[_0xa531('0x2e')],'type':this[_0xa531('0xa')][_0x42da62['queue']]?this[_0xa531('0xa')][_0x42da62[_0xa531('0x2e')]][_0xa531('0x38')]||_0xa531('0x39'):_0xa531('0x39'),'interface':_0x42da62[_0xa531('0x2b')],'mandatoryDisposition':this[_0xa531('0xa')][_0x42da62[_0xa531('0x2e')]][_0xa531('0x3a')]||0x0,'membername':_0x42da62[_0xa531('0x24')],'agentconnect':![],'agentconnectAt':null,'holdtime':0x0,'ringtime':0x0,'agentcomplete':![],'agentcompleteAt':null,'talktime':0x0,'agentringnoanswer':![],'agentringnoanswerAt':null,'reason':_0xa531('0x3b'),'transfer':![],'transferAt':null,'transfertype':null,'transferuniqueid':null,'transfercontext':null,'transferextension':null,'position':null,'originalposition':null,'cause':'','cause-txt':'','UserId':this['agents'][_0x42da62['interface']]?this[_0xa531('0xb')][_0x42da62['interface']]['id']:null,'lastevent':'called','agentacw':![],'acwtime':0x0,'variables':this['variables'][_0x42da62[_0xa531('0x35')]]?this['variables'][_0x42da62[_0xa531('0x35')]]:{}};ami[_0xa531('0x2f')](_0xa531('0x3c'),_0x3ffd7a);io['to'](util[_0xa531('0x21')](_0xa531('0x3d'),_0x3ffd7a['membername']))[_0xa531('0x2f')]('user:called',_0x3ffd7a);this[_0xa531('0x1f')](_0xa531('0x3e'),this[_0xa531('0xc')][_0x42da62[_0xa531('0x31')]]);}catch(_0x4f952e){logger[_0xa531('0x3f')](_0x4f952e[_0xa531('0x40')]);}};VoiceAgentReport[_0xa531('0x1e')][_0xa531('0x11')]=function(_0x5c5b58){try{var _0x123d4d=this[_0xa531('0xc')][_0x5c5b58[_0xa531('0x31')]];if(!_[_0xa531('0x2c')](_0x123d4d)){_0x123d4d=_['assign'](_0x123d4d,{'holdtime':parseInt(_0x5c5b58['holdtime'],0xa),'ringtime':parseInt(_0x5c5b58[_0xa531('0x41')],0xa),'agentconnect':!![],'lastevent':_0xa531('0x42')});_0x123d4d[_0xa531('0x43')]=this['addTime'](_0x123d4d[_0xa531('0x44')],_0x123d4d[_0xa531('0x41')]);ami['emit'](_0xa531('0x45'),_0x123d4d);io['to'](util[_0xa531('0x21')](_0xa531('0x3d'),_0x123d4d[_0xa531('0x24')]))['emit'](_0xa531('0x46'),_0x123d4d);this[_0xa531('0x1f')](_0xa531('0x47'),_0x123d4d);}}catch(_0x20fe14){logger[_0xa531('0x3f')](_0x20fe14[_0xa531('0x40')]);}};VoiceAgentReport[_0xa531('0x1e')][_0xa531('0x1c')]=function(_0x4d5c8c){try{var _0x4c829f=_['find'](this[_0xa531('0xc')],{'channel':_0x4d5c8c[_0xa531('0x35')],'agentconnect':!![]});if(!_['isNil'](_0x4c829f)){if(!_[_0xa531('0x2c')](this[_0xa531('0xb')][_0x4c829f[_0xa531('0x2b')]])){this[_0xa531('0xb')][_0x4c829f[_0xa531('0x2b')]][_0xa531('0x48')]=!![];this['agents'][_0x4c829f['interface']][_0xa531('0x49')]();}}}catch(_0x3692d3){logger['error'](_0x3692d3[_0xa531('0x40')]);}};VoiceAgentReport[_0xa531('0x1e')][_0xa531('0x1d')]=function(_0x52ed5c){try{var _0x1de754=_[_0xa531('0x4a')](this[_0xa531('0xc')],{'channel':_0x52ed5c['channel'],'agentconnect':!![]});if(!_['isNil'](_0x1de754)){if(!_[_0xa531('0x2c')](this[_0xa531('0xb')][_0x1de754[_0xa531('0x2b')]])){this[_0xa531('0xb')][_0x1de754[_0xa531('0x2b')]]['onhold']=![];this[_0xa531('0xb')][_0x1de754[_0xa531('0x2b')]][_0xa531('0x49')]();}}}catch(_0x42e5a1){logger[_0xa531('0x3f')](_0x42e5a1[_0xa531('0x40')]);}};VoiceAgentReport[_0xa531('0x1e')]['syncAgentRingNoAnswer']=function(_0x4f3539){try{var _0x5ac55b=this[_0xa531('0xc')][_0x4f3539['destchannel']];if(!_[_0xa531('0x2c')](_0x5ac55b)){_0x5ac55b=_['assign'](_0x5ac55b,{'ringtime':parseInt(_0x4f3539[_0xa531('0x41')],0xa)/0x3e8,'agentringnoanswer':!![],'reason':'rejected','lastevent':_0xa531('0x4b')});_0x5ac55b[_0xa531('0x4c')]=this[_0xa531('0x26')](_0x5ac55b[_0xa531('0x44')],_0x5ac55b[_0xa531('0x41')]);ami[_0xa531('0x2f')](_0xa531('0x4d'),_0x5ac55b);this[_0xa531('0x1f')](_0xa531('0x4e'),_0x5ac55b);}}catch(_0x445228){logger['error'](_0x445228[_0xa531('0x40')]);}};VoiceAgentReport[_0xa531('0x1e')][_0xa531('0x4f')]=function(_0x123ba7){try{for(var _0x58579e in this[_0xa531('0xc')]){var _0x2f296c=this[_0xa531('0xc')][_0x58579e];if(!_[_0xa531('0x2c')](_0x2f296c)&&_0x2f296c[_0xa531('0x35')]==_0x123ba7[_0xa531('0x35')]){_0x2f296c=_['assign'](_0x2f296c,{'holdtime':parseInt(_0x123ba7[_0xa531('0x50')],0xa),'position':parseInt(_0x123ba7[_0xa531('0x51')],0xa),'originalposition':parseInt(_0x123ba7['originalposition'],0xa),'agentringnoanswer':!![],'agentringnoanswerAt':moment()[_0xa531('0x21')](_0xa531('0x27')),'reason':_0xa531('0x52'),'lastevent':_0xa531('0x52')});ami[_0xa531('0x2f')]('custom:agentqueuecallerabandon',_0x2f296c);this[_0xa531('0x1f')](_0xa531('0x53'),_0x2f296c);}}}catch(_0xdb2d9a){logger[_0xa531('0x3f')](_0xdb2d9a[_0xa531('0x40')]);}};VoiceAgentReport[_0xa531('0x1e')]['syncAgentComplete']=function(_0x5ea36a){try{var _0x4fbd33=this[_0xa531('0xc')][_0x5ea36a['destchannel']];if(!_[_0xa531('0x2c')](_0x4fbd33)){_0x4fbd33=_[_0xa531('0x2d')](_0x4fbd33,{'talktime':parseInt(_0x5ea36a['talktime'],0xa),'reason':_0x5ea36a[_0xa531('0x54')]==_0xa531('0x55')?_0xa531('0x3b'):_0x5ea36a[_0xa531('0x54')],'agentcomplete':!![],'lastevent':_0xa531('0x56'),'agentacw':this[_0xa531('0xa')][_0x4fbd33[_0xa531('0x2e')]]&&this[_0xa531('0xa')][_0x4fbd33[_0xa531('0x2e')]][_0xa531('0x57')]?!![]:![],'acwtime':this[_0xa531('0xa')][_0x4fbd33['queue']]&&this[_0xa531('0xa')][_0x4fbd33[_0xa531('0x2e')]][_0xa531('0x57')]?this[_0xa531('0xa')][_0x4fbd33[_0xa531('0x2e')]][_0xa531('0x58')]:0x0});_0x4fbd33[_0xa531('0x59')]=this[_0xa531('0x26')](_0x4fbd33['agentconnectAt'],_0x4fbd33[_0xa531('0x5a')]);this['log'](_0xa531('0x5b'),_0x4fbd33);}}catch(_0x4b68af){logger[_0xa531('0x3f')](_0x4b68af[_0xa531('0x40')]);}};VoiceAgentReport[_0xa531('0x1e')]['clear']=function(_0x32ebc5){try{switch(_0x32ebc5['cause']){case 0x1a:_0x32ebc5=_[_0xa531('0x2d')](_0x32ebc5,{'agentringnoanswer':!![],'reason':_0xa531('0x5c'),'lastevent':_0xa531('0x5c')});var _0x288399=_['find'](this['channels'],{'channel':_0x32ebc5['channel'],'agentconnect':!![]});if(!_[_0xa531('0x2c')](_0x288399)){_0x32ebc5=_[_0xa531('0x2d')](_0x32ebc5,{'agentringnoanswerAt':_0x288399[_0xa531('0x43')],'answeredelsewheremembername':_0x288399[_0xa531('0x24')],'answeredelsewheredestinationuniqueid':_0x288399[_0xa531('0x5d')]});}ami['emit'](_0xa531('0x5e'),_0x32ebc5);break;}if(_0x32ebc5[_0xa531('0x5f')]){ami[_0xa531('0x2f')](_0xa531('0x60'),_0x32ebc5);io['to'](util[_0xa531('0x21')](_0xa531('0x3d'),_0x32ebc5[_0xa531('0x24')]))[_0xa531('0x2f')]('user:agentcomplete',_0x32ebc5);}this['log'](_0xa531('0x61'),_0x32ebc5);ami['emit']('custom:voiceAgentReport',_0x32ebc5);if(this[_0xa531('0xc')][_0x32ebc5['destchannel']]){delete this[_0xa531('0xc')][_0x32ebc5['destchannel']];}}catch(_0xacb06d){logger['error'](_0xacb06d);}};VoiceAgentReport[_0xa531('0x1e')][_0xa531('0x62')]=function(_0x7a2845){try{var _0x2ad8c3=this['channels'][_0x7a2845['channel']];if(!_['isNil'](_0x2ad8c3)){_0x2ad8c3=_[_0xa531('0x2d')](_0x2ad8c3,{'cause':parseInt(_0x7a2845[_0xa531('0x63')],0xa),'cause-txt':_0x7a2845[_0xa531('0x64')]});if(_0x2ad8c3[_0xa531('0x65')]){_0x2ad8c3=_['assign'](_0x2ad8c3,{'agentcomplete':!![],'agentcompleteAt':moment()[_0xa531('0x21')](_0xa531('0x27')),'lastevent':_0xa531('0x56'),'agentacw':this[_0xa531('0xa')][_0x2ad8c3[_0xa531('0x2e')]]&&this[_0xa531('0xa')][_0x2ad8c3['queue']][_0xa531('0x57')]?!![]:![],'acwtime':this[_0xa531('0xa')][_0x2ad8c3[_0xa531('0x2e')]]&&this[_0xa531('0xa')][_0x2ad8c3['queue']][_0xa531('0x57')]?this['voiceQueues'][_0x2ad8c3[_0xa531('0x2e')]][_0xa531('0x58')]:0x0});_0x2ad8c3['talktime']=this[_0xa531('0x28')](_0x2ad8c3[_0xa531('0x59')],_0x2ad8c3[_0xa531('0x43')]);}var _0x302de2=this['agents'][_0x2ad8c3[_0xa531('0x2b')]];if(!_[_0xa531('0x2c')](_0x302de2)){_0x302de2=_[_0xa531('0x2d')](_0x302de2,{'queue':null,'destconnectedlinenum':null});io[_0xa531('0x2f')](_0xa531('0x30'),_0x302de2);}setTimeout(this[_0xa531('0x66')][_0xa531('0xf')](this,_0x2ad8c3),0x3e8);}if(this['variables'][_0x7a2845['channel']]){delete this['variables'][_0x7a2845[_0xa531('0x35')]];}}catch(_0x35aec1){logger[_0xa531('0x3f')](_0x35aec1[_0xa531('0x40')]);}};VoiceAgentReport[_0xa531('0x1e')][_0xa531('0x19')]=function(_0xfdaa79){try{var _0x4a3f5d=this[_0xa531('0xc')][_0xfdaa79[_0xa531('0x67')]];if(!_[_0xa531('0x2c')](_0x4a3f5d)){_0x4a3f5d=_[_0xa531('0x2d')](_0x4a3f5d,{'transfer':!![],'transferAt':moment()[_0xa531('0x21')](_0xa531('0x27')),'transfertype':_0xa531('0x68'),'agentcomplete':!![],'agentcompleteAt':moment()['format'](_0xa531('0x27')),'transferuniqueid':_0xfdaa79['secondtransfereruniqueid'],'transfercontext':_0xfdaa79[_0xa531('0x69')],'transferextension':_0xfdaa79[_0xa531('0x6a')],'reason':_0xa531('0x55'),'lastevent':_0xa531('0x56'),'agentacw':this[_0xa531('0xa')][_0x4a3f5d[_0xa531('0x2e')]]&&this[_0xa531('0xa')][_0x4a3f5d[_0xa531('0x2e')]]['acw']?!![]:![],'acwtime':this[_0xa531('0xa')][_0x4a3f5d[_0xa531('0x2e')]]&&this[_0xa531('0xa')][_0x4a3f5d[_0xa531('0x2e')]]['acw']?this[_0xa531('0xa')][_0x4a3f5d[_0xa531('0x2e')]][_0xa531('0x58')]:0x0});_0x4a3f5d[_0xa531('0x5a')]=this[_0xa531('0x28')](_0x4a3f5d[_0xa531('0x59')],_0x4a3f5d[_0xa531('0x43')]);this[_0xa531('0x1f')](_0xa531('0x68'),_0x4a3f5d);}if(!_[_0xa531('0x2c')](this[_0xa531('0xc')][_0xfdaa79[_0xa531('0x6b')]])){this[_0xa531('0xc')][_0xfdaa79['transfertargetchannel']]['recalculate']=!![];}}catch(_0x426d5e){logger['error'](_0x426d5e[_0xa531('0x40')]);}};VoiceAgentReport['prototype'][_0xa531('0x1b')]=function(_0x74911d){try{var _0x1a0b85=this[_0xa531('0xc')][_0x74911d[_0xa531('0x6c')]];if(!_['isNil'](_0x1a0b85)){_0x1a0b85=_[_0xa531('0x2d')](_0x1a0b85,{'transfer':!![],'transferAt':moment()[_0xa531('0x21')]('YYYY-MM-DD\x20HH:mm:ss'),'transfertype':_0xa531('0x6d'),'transferuniqueid':_0x74911d[_0xa531('0x6e')],'transfercontext':_0x74911d[_0xa531('0x6f')],'transferextension':_0x74911d[_0xa531('0x70')],'agentcomplete':!![],'agentcompleteAt':moment()[_0xa531('0x21')](_0xa531('0x27')),'reason':_0xa531('0x55'),'lastevent':_0xa531('0x56'),'agentacw':this[_0xa531('0xa')][_0x1a0b85[_0xa531('0x2e')]]&&this[_0xa531('0xa')][_0x1a0b85[_0xa531('0x2e')]][_0xa531('0x57')]?!![]:![],'acwtime':this[_0xa531('0xa')][_0x1a0b85['queue']]&&this[_0xa531('0xa')][_0x1a0b85[_0xa531('0x2e')]]['acw']?this[_0xa531('0xa')][_0x1a0b85[_0xa531('0x2e')]]['acwTimeout']:0x0});_0x1a0b85[_0xa531('0x65')]=!![];this[_0xa531('0x1f')]('BLIND',_0x1a0b85);}}catch(_0x649804){logger[_0xa531('0x3f')](_0x649804[_0xa531('0x40')]);}};VoiceAgentReport[_0xa531('0x1e')][_0xa531('0x71')]=function(_0x5f1208){var _0x55c488=[_0xa531('0x72'),_0xa531('0x73'),_0xa531('0x74'),_0xa531('0x75'),_0xa531('0x76'),'rtpaudioqoslossbridged',_0xa531('0x77'),_0xa531('0x78'),_0xa531('0x79'),_0xa531('0x7a'),_0xa531('0x7b'),'bridgepvtcallid',_0xa531('0x7c'),_0xa531('0x7d'),_0xa531('0x7e'),'memberlastcall',_0xa531('0x24'),'memberpenalty',_0xa531('0x7f')];try{var _0x58f481=_[_0xa531('0x80')](_0x5f1208[_0xa531('0x81')])[0x0];if(!_[_0xa531('0x2c')](_0x58f481)&&!_['includes'](_0x55c488,_0x58f481)){if(!this[_0xa531('0x82')][_0x5f1208[_0xa531('0x35')]]){this[_0xa531('0x82')][_0x5f1208['channel']]={};}this[_0xa531('0x82')][_0x5f1208[_0xa531('0x35')]][_0x58f481]=_0x5f1208['value'];}}catch(_0xd9c782){logger['error'](_0xd9c782[_0xa531('0x40')]);}};module['exports']=VoiceAgentReport;
git://repos.xcallymotion.com / motion2.git / blob