18 var _0xe054=['ioredis','../ami','redis','defaults','localhost','socket.io-emitter','voiceQueues','agents','channels','agentcalled','bind','syncAgentConnect','agentringnoanswer','syncAgentRingNoAnswer','queuecallerabandon','syncQueueCallerAbandon','agentcomplete','syncAgentComplete','syncVarSet','hangup','syncHangup','attendedtransfer','blindtransfer','syncBlindTransfer','musiconholdstart','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','prototype','info','format','%s|%s','uniqueid','membername','queue','exten','join','add','seconds','YYYY-MM-DD\x20HH:mm:ss','diff','syncAgentCalled','interface','isNil','emit','user:save','destchannel','calleridnum','calleridname','destcalleridnum','destcalleridname','accountcode','channel','context','priority','type','inbound','agent','called','variables','custom:agentcalled','user:%s','log','CALLED','error','stack','assign','holdtime','ringtime','connect','agentconnectAt','addTime','custom:agentconnect','user:agentconnect','CONNECT','find','onhold','updateStatusRealtime','rejected','agentringnoanswerAt','agentcalledAt','RINGNOANSWER','position','abandoned','custom:agentqueuecallerabandon','talktime','reason','transfer','complete','acw','acwTimeout','agentcompleteAt','clear','cause','answered_elsewhere','destuniqueid','custom:agentansweredelsewhere','custom:agentcomplete','user:agentcomplete','HANGUP','custom:voiceAgentReport','cause-txt','recalculate','syncAttendedTransfer','origtransfererchannel','secondtransfereruniqueid','secondtransfererexten','secondtransferercontext','diffTime','ATTENDED','transfertargetchannel','transfererchannel','BLIND','transfereeuniqueid','extension','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberlastcall','memberpenalty','memberrealtime','keys','variable','includes','value','util'];(function(_0x39c734,_0x2f3e06){var _0xb2a2f9=function(_0x502f3f){while(--_0x502f3f){_0x39c734['push'](_0x39c734['shift']());}};_0xb2a2f9(++_0x2f3e06);}(_0xe054,0x194));var _0x4e05=function(_0x4e9d3c,_0x1f4b98){_0x4e9d3c=_0x4e9d3c-0x0;var _0x2d0825=_0xe054[_0x4e9d3c];return _0x2d0825;};'use strict';var _=require('lodash');var moment=require('moment');var util=require(_0x4e05('0x0'));var Redis=require(_0x4e05('0x1'));var config=require('../../../config/environment');var logger=require('../../../config/logger')('ami');var ami=require(_0x4e05('0x2'));config[_0x4e05('0x3')]=_[_0x4e05('0x4')](config['redis'],{'host':_0x4e05('0x5'),'port':0x18eb});var io=require(_0x4e05('0x6'))(new Redis(config['redis']));function VoiceAgentReport(_0x384406){this[_0x4e05('0x7')]=_0x384406['voiceQueues'];this[_0x4e05('0x8')]=_0x384406[_0x4e05('0x8')];this[_0x4e05('0x9')]={};this['variables']={};ami['on'](_0x4e05('0xa'),this['syncAgentCalled'][_0x4e05('0xb')](this));ami['on']('agentconnect',this[_0x4e05('0xc')][_0x4e05('0xb')](this));ami['on'](_0x4e05('0xd'),this[_0x4e05('0xe')][_0x4e05('0xb')](this));ami['on'](_0x4e05('0xf'),this[_0x4e05('0x10')][_0x4e05('0xb')](this));ami['on'](_0x4e05('0x11'),this[_0x4e05('0x12')][_0x4e05('0xb')](this));ami['on']('varset',this[_0x4e05('0x13')][_0x4e05('0xb')](this));ami['on'](_0x4e05('0x14'),this[_0x4e05('0x15')][_0x4e05('0xb')](this));ami['on'](_0x4e05('0x16'),this['syncAttendedTransfer'][_0x4e05('0xb')](this));ami['on'](_0x4e05('0x17'),this[_0x4e05('0x18')][_0x4e05('0xb')](this));ami['on'](_0x4e05('0x19'),this[_0x4e05('0x1a')][_0x4e05('0xb')](this));ami['on'](_0x4e05('0x1b'),this[_0x4e05('0x1c')]['bind'](this));}VoiceAgentReport[_0x4e05('0x1d')]['log']=function(_0x537b5b,_0x3871de){logger[_0x4e05('0x1e')](util[_0x4e05('0x1f')](_0x4e05('0x20'),_0x537b5b,[_0x3871de[_0x4e05('0x21')],_0x3871de[_0x4e05('0x22')],_0x3871de[_0x4e05('0x23')],_0x3871de[_0x4e05('0x24')],_0x3871de['calleridnum']][_0x4e05('0x25')]('|')));};VoiceAgentReport['prototype']['addTime']=function(_0x3c3f85,_0x2ce595){return moment(_0x3c3f85)[_0x4e05('0x26')](_0x2ce595,_0x4e05('0x27'))[_0x4e05('0x1f')](_0x4e05('0x28'));};VoiceAgentReport[_0x4e05('0x1d')]['diffTime']=function(_0x46bd33,_0x2cd335){return moment(_0x46bd33)[_0x4e05('0x29')](moment(_0x2cd335),'seconds');};VoiceAgentReport['prototype'][_0x4e05('0x2a')]=function(_0x37bf1b){try{var _0xa48f40=this['agents'][_0x37bf1b[_0x4e05('0x2b')]];if(!_[_0x4e05('0x2c')](_0xa48f40)){_0xa48f40=_['assign'](_0xa48f40,{'queue':_0x37bf1b['queue'],'destconnectedlinenum':_0x37bf1b['calleridnum']});io[_0x4e05('0x2d')](_0x4e05('0x2e'),_0xa48f40);}var _0x280f49=this[_0x4e05('0x9')][_0x37bf1b[_0x4e05('0x2f')]]={'agentcalledAt':moment()[_0x4e05('0x1f')](_0x4e05('0x28')),'calleridnum':_0x37bf1b[_0x4e05('0x30')],'calleridname':_0x37bf1b[_0x4e05('0x31')],'connectedlinenum':_0x37bf1b[_0x4e05('0x32')],'connectedlinename':_0x37bf1b[_0x4e05('0x33')],'accountcode':_0x37bf1b[_0x4e05('0x34')],'destaccountcode':_0x37bf1b['destaccountcode'],'channel':_0x37bf1b[_0x4e05('0x35')],'destchannel':_0x37bf1b[_0x4e05('0x2f')],'uniqueid':_0x37bf1b['uniqueid'],'destuniqueid':_0x37bf1b['destuniqueid'],'context':_0x37bf1b[_0x4e05('0x36')],'exten':_0x37bf1b[_0x4e05('0x24')],'priority':_0x37bf1b[_0x4e05('0x37')],'queue':_0x37bf1b[_0x4e05('0x23')],'type':this[_0x4e05('0x7')][_0x37bf1b[_0x4e05('0x23')]]?this[_0x4e05('0x7')][_0x37bf1b[_0x4e05('0x23')]][_0x4e05('0x38')]||_0x4e05('0x39'):_0x4e05('0x39'),'interface':_0x37bf1b[_0x4e05('0x2b')],'membername':_0x37bf1b[_0x4e05('0x22')],'agentconnect':![],'agentconnectAt':null,'holdtime':0x0,'ringtime':0x0,'agentcomplete':![],'agentcompleteAt':null,'talktime':0x0,'agentringnoanswer':![],'agentringnoanswerAt':null,'reason':_0x4e05('0x3a'),'transfer':![],'transferAt':null,'transfertype':null,'transferuniqueid':null,'transfercontext':null,'transferextension':null,'position':null,'originalposition':null,'cause':'','cause-txt':'','UserId':this[_0x4e05('0x8')][_0x37bf1b['interface']]?this['agents'][_0x37bf1b[_0x4e05('0x2b')]]['id']:null,'lastevent':_0x4e05('0x3b'),'agentacw':![],'acwtime':0x0,'variables':this[_0x4e05('0x3c')][_0x37bf1b[_0x4e05('0x35')]]?this['variables'][_0x37bf1b[_0x4e05('0x35')]]:{}};ami['emit'](_0x4e05('0x3d'),_0x280f49);io['to'](util['format'](_0x4e05('0x3e'),_0x280f49[_0x4e05('0x22')]))[_0x4e05('0x2d')]('user:called',_0x280f49);this[_0x4e05('0x3f')](_0x4e05('0x40'),this['channels'][_0x37bf1b[_0x4e05('0x2f')]]);}catch(_0x31e3d8){logger[_0x4e05('0x41')](_0x31e3d8[_0x4e05('0x42')]);}};VoiceAgentReport[_0x4e05('0x1d')][_0x4e05('0xc')]=function(_0x36cd0e){try{var _0x3d72b4=this[_0x4e05('0x9')][_0x36cd0e['destchannel']];if(!_[_0x4e05('0x2c')](_0x3d72b4)){_0x3d72b4=_[_0x4e05('0x43')](_0x3d72b4,{'holdtime':parseInt(_0x36cd0e[_0x4e05('0x44')],0xa),'ringtime':parseInt(_0x36cd0e[_0x4e05('0x45')],0xa),'agentconnect':!![],'lastevent':_0x4e05('0x46')});_0x3d72b4[_0x4e05('0x47')]=this[_0x4e05('0x48')](_0x3d72b4['agentcalledAt'],_0x3d72b4[_0x4e05('0x45')]);ami['emit'](_0x4e05('0x49'),_0x3d72b4);io['to'](util[_0x4e05('0x1f')](_0x4e05('0x3e'),_0x3d72b4[_0x4e05('0x22')]))[_0x4e05('0x2d')](_0x4e05('0x4a'),_0x3d72b4);this[_0x4e05('0x3f')](_0x4e05('0x4b'),_0x3d72b4);}}catch(_0x409097){logger['error'](_0x409097[_0x4e05('0x42')]);}};VoiceAgentReport['prototype'][_0x4e05('0x1a')]=function(_0x1325e1){try{var _0x56a3f6=_[_0x4e05('0x4c')](this[_0x4e05('0x9')],{'channel':_0x1325e1[_0x4e05('0x35')],'agentconnect':!![]});if(!_[_0x4e05('0x2c')](_0x56a3f6)){if(!_['isNil'](this['agents'][_0x56a3f6[_0x4e05('0x2b')]])){this['agents'][_0x56a3f6[_0x4e05('0x2b')]][_0x4e05('0x4d')]=!![];this[_0x4e05('0x8')][_0x56a3f6[_0x4e05('0x2b')]]['updateStatusRealtime']();}}}catch(_0x1549fb){logger[_0x4e05('0x41')](_0x1549fb[_0x4e05('0x42')]);}};VoiceAgentReport[_0x4e05('0x1d')][_0x4e05('0x1c')]=function(_0x5003a5){try{var _0x49649d=_[_0x4e05('0x4c')](this[_0x4e05('0x9')],{'channel':_0x5003a5[_0x4e05('0x35')],'agentconnect':!![]});if(!_[_0x4e05('0x2c')](_0x49649d)){if(!_[_0x4e05('0x2c')](this[_0x4e05('0x8')][_0x49649d[_0x4e05('0x2b')]])){this['agents'][_0x49649d[_0x4e05('0x2b')]][_0x4e05('0x4d')]=![];this['agents'][_0x49649d[_0x4e05('0x2b')]][_0x4e05('0x4e')]();}}}catch(_0x41e332){logger[_0x4e05('0x41')](_0x41e332[_0x4e05('0x42')]);}};VoiceAgentReport[_0x4e05('0x1d')]['syncAgentRingNoAnswer']=function(_0x5b7fb7){try{var _0x4b746c=this[_0x4e05('0x9')][_0x5b7fb7['destchannel']];if(!_['isNil'](_0x4b746c)){_0x4b746c=_[_0x4e05('0x43')](_0x4b746c,{'ringtime':parseInt(_0x5b7fb7[_0x4e05('0x45')],0xa)/0x3e8,'agentringnoanswer':!![],'reason':_0x4e05('0x4f'),'lastevent':_0x4e05('0x4f')});_0x4b746c[_0x4e05('0x50')]=this[_0x4e05('0x48')](_0x4b746c[_0x4e05('0x51')],_0x4b746c[_0x4e05('0x45')]);ami[_0x4e05('0x2d')]('custom:agentringnoanswer',_0x4b746c);this[_0x4e05('0x3f')](_0x4e05('0x52'),_0x4b746c);}}catch(_0x42f3e1){logger[_0x4e05('0x41')](_0x42f3e1[_0x4e05('0x42')]);}};VoiceAgentReport[_0x4e05('0x1d')][_0x4e05('0x10')]=function(_0x3e51fe){try{for(var _0x12ea94 in this[_0x4e05('0x9')]){var _0xcfa6c3=this[_0x4e05('0x9')][_0x12ea94];if(!_[_0x4e05('0x2c')](_0xcfa6c3)&&_0xcfa6c3[_0x4e05('0x35')]==_0x3e51fe[_0x4e05('0x35')]){_0xcfa6c3=_[_0x4e05('0x43')](_0xcfa6c3,{'holdtime':parseInt(_0x3e51fe['holdtime'],0xa),'position':parseInt(_0x3e51fe[_0x4e05('0x53')],0xa),'originalposition':parseInt(_0x3e51fe['originalposition'],0xa),'agentringnoanswer':!![],'agentringnoanswerAt':moment()[_0x4e05('0x1f')](_0x4e05('0x28')),'reason':_0x4e05('0x54'),'lastevent':'abandoned'});ami[_0x4e05('0x2d')](_0x4e05('0x55'),_0xcfa6c3);this['log']('CALLERABANDON',_0xcfa6c3);}}}catch(_0x54a963){logger['error'](_0x54a963[_0x4e05('0x42')]);}};VoiceAgentReport[_0x4e05('0x1d')][_0x4e05('0x12')]=function(_0x519ad6){try{var _0x51f741=this[_0x4e05('0x9')][_0x519ad6[_0x4e05('0x2f')]];if(!_[_0x4e05('0x2c')](_0x51f741)){_0x51f741=_[_0x4e05('0x43')](_0x51f741,{'talktime':parseInt(_0x519ad6[_0x4e05('0x56')],0xa),'reason':_0x519ad6[_0x4e05('0x57')]==_0x4e05('0x58')?_0x4e05('0x3a'):_0x519ad6[_0x4e05('0x57')],'agentcomplete':!![],'lastevent':_0x4e05('0x59'),'agentacw':this['voiceQueues'][_0x51f741['queue']]&&this[_0x4e05('0x7')][_0x51f741[_0x4e05('0x23')]][_0x4e05('0x5a')]?!![]:![],'acwtime':this[_0x4e05('0x7')][_0x51f741[_0x4e05('0x23')]]&&this[_0x4e05('0x7')][_0x51f741[_0x4e05('0x23')]][_0x4e05('0x5a')]?this[_0x4e05('0x7')][_0x51f741['queue']][_0x4e05('0x5b')]:0x0});_0x51f741[_0x4e05('0x5c')]=this[_0x4e05('0x48')](_0x51f741[_0x4e05('0x47')],_0x51f741[_0x4e05('0x56')]);this['log']('COMPLETE',_0x51f741);}}catch(_0xc10b72){logger['error'](_0xc10b72[_0x4e05('0x42')]);}};VoiceAgentReport[_0x4e05('0x1d')][_0x4e05('0x5d')]=function(_0x230fa3){try{switch(_0x230fa3[_0x4e05('0x5e')]){case 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this[_0x4e05('0x9')][_0x230fa3[_0x4e05('0x2f')]];}}catch(_0xf0cc56){logger[_0x4e05('0x41')](_0xf0cc56);}};VoiceAgentReport[_0x4e05('0x1d')]['syncHangup']=function(_0x3e6f06){try{var _0xe77217=this[_0x4e05('0x9')][_0x3e6f06[_0x4e05('0x35')]];if(!_[_0x4e05('0x2c')](_0xe77217)){_0xe77217=_['assign'](_0xe77217,{'cause':parseInt(_0x3e6f06[_0x4e05('0x5e')],0xa),'cause-txt':_0x3e6f06[_0x4e05('0x66')]});if(_0xe77217[_0x4e05('0x67')]){_0xe77217=_[_0x4e05('0x43')](_0xe77217,{'agentcomplete':!![],'agentcompleteAt':moment()['format'](_0x4e05('0x28')),'lastevent':_0x4e05('0x59'),'agentacw':this[_0x4e05('0x7')][_0xe77217[_0x4e05('0x23')]]&&this[_0x4e05('0x7')][_0xe77217[_0x4e05('0x23')]][_0x4e05('0x5a')]?!![]:![],'acwtime':this[_0x4e05('0x7')][_0xe77217['queue']]&&this['voiceQueues'][_0xe77217[_0x4e05('0x23')]][_0x4e05('0x5a')]?this[_0x4e05('0x7')][_0xe77217[_0x4e05('0x23')]][_0x4e05('0x5b')]:0x0});_0xe77217[_0x4e05('0x56')]=this['diffTime'](_0xe77217[_0x4e05('0x5c')],_0xe77217[_0x4e05('0x47')]);}var _0x483c08=this[_0x4e05('0x8')][_0xe77217[_0x4e05('0x2b')]];if(!_[_0x4e05('0x2c')](_0x483c08)){_0x483c08=_['assign'](_0x483c08,{'queue':null,'destconnectedlinenum':null});io['emit'](_0x4e05('0x2e'),_0x483c08);}setTimeout(this[_0x4e05('0x5d')][_0x4e05('0xb')](this,_0xe77217),0x3e8);}if(this[_0x4e05('0x3c')][_0x3e6f06[_0x4e05('0x35')]]){delete this[_0x4e05('0x3c')][_0x3e6f06[_0x4e05('0x35')]];}}catch(_0x17f548){logger[_0x4e05('0x41')](_0x17f548['stack']);}};VoiceAgentReport[_0x4e05('0x1d')][_0x4e05('0x68')]=function(_0x48708a){try{var _0x193f8e=this['channels'][_0x48708a[_0x4e05('0x69')]];if(!_['isNil'](_0x193f8e)){_0x193f8e=_[_0x4e05('0x43')](_0x193f8e,{'transfer':!![],'transferAt':moment()[_0x4e05('0x1f')](_0x4e05('0x28')),'transfertype':'ATTENDED','agentcomplete':!![],'agentcompleteAt':moment()['format'](_0x4e05('0x28')),'transferuniqueid':_0x48708a[_0x4e05('0x6a')],'transfercontext':_0x48708a[_0x4e05('0x6b')],'transferextension':_0x48708a[_0x4e05('0x6c')],'reason':_0x4e05('0x58'),'lastevent':'complete','agentacw':this['voiceQueues'][_0x193f8e['queue']]&&this[_0x4e05('0x7')][_0x193f8e[_0x4e05('0x23')]][_0x4e05('0x5a')]?!![]:![],'acwtime':this['voiceQueues'][_0x193f8e[_0x4e05('0x23')]]&&this[_0x4e05('0x7')][_0x193f8e[_0x4e05('0x23')]][_0x4e05('0x5a')]?this['voiceQueues'][_0x193f8e[_0x4e05('0x23')]][_0x4e05('0x5b')]:0x0});_0x193f8e[_0x4e05('0x56')]=this[_0x4e05('0x6d')](_0x193f8e['agentcompleteAt'],_0x193f8e[_0x4e05('0x47')]);this[_0x4e05('0x3f')](_0x4e05('0x6e'),_0x193f8e);}if(!_[_0x4e05('0x2c')](this['channels'][_0x48708a['transfertargetchannel']])){this[_0x4e05('0x9')][_0x48708a[_0x4e05('0x6f')]][_0x4e05('0x67')]=!![];}}catch(_0x199ea2){logger[_0x4e05('0x41')](_0x199ea2[_0x4e05('0x42')]);}};VoiceAgentReport['prototype'][_0x4e05('0x18')]=function(_0x5cd094){try{var _0x1e1f8a=this[_0x4e05('0x9')][_0x5cd094[_0x4e05('0x70')]];if(!_['isNil'](_0x1e1f8a)){_0x1e1f8a=_['assign'](_0x1e1f8a,{'transfer':!![],'transferAt':moment()[_0x4e05('0x1f')](_0x4e05('0x28')),'transfertype':_0x4e05('0x71'),'transferuniqueid':_0x5cd094[_0x4e05('0x72')],'transfercontext':_0x5cd094['context'],'transferextension':_0x5cd094[_0x4e05('0x73')],'agentcomplete':!![],'agentcompleteAt':moment()[_0x4e05('0x1f')](_0x4e05('0x28')),'reason':_0x4e05('0x58'),'lastevent':_0x4e05('0x59'),'agentacw':this[_0x4e05('0x7')][_0x1e1f8a['queue']]&&this['voiceQueues'][_0x1e1f8a['queue']]['acw']?!![]:![],'acwtime':this['voiceQueues'][_0x1e1f8a['queue']]&&this[_0x4e05('0x7')][_0x1e1f8a[_0x4e05('0x23')]][_0x4e05('0x5a')]?this[_0x4e05('0x7')][_0x1e1f8a[_0x4e05('0x23')]][_0x4e05('0x5b')]:0x0});_0x1e1f8a[_0x4e05('0x67')]=!![];this[_0x4e05('0x3f')](_0x4e05('0x71'),_0x1e1f8a);}}catch(_0x47943a){logger[_0x4e05('0x41')](_0x47943a[_0x4e05('0x42')]);}};VoiceAgentReport[_0x4e05('0x1d')]['syncVarSet']=function(_0x5d0908){var _0x8a45c1=['rtpaudioqos',_0x4e05('0x74'),_0x4e05('0x75'),_0x4e05('0x76'),_0x4e05('0x77'),_0x4e05('0x78'),'rtpaudioqosrtt',_0x4e05('0x79'),_0x4e05('0x7a'),_0x4e05('0x7b'),_0x4e05('0x7c'),_0x4e05('0x7d'),_0x4e05('0x7e'),_0x4e05('0x7f'),'memberinterface',_0x4e05('0x80'),_0x4e05('0x22'),_0x4e05('0x81'),_0x4e05('0x82')];try{var _0x4b959a=_[_0x4e05('0x83')](_0x5d0908[_0x4e05('0x84')])[0x0];if(!_[_0x4e05('0x2c')](_0x4b959a)&&!_[_0x4e05('0x85')](_0x8a45c1,_0x4b959a)){if(!this[_0x4e05('0x3c')][_0x5d0908[_0x4e05('0x35')]]){this[_0x4e05('0x3c')][_0x5d0908[_0x4e05('0x35')]]={};}this['variables'][_0x5d0908[_0x4e05('0x35')]][_0x4b959a]=_0x5d0908[_0x4e05('0x86')];}}catch(_0x40d008){logger[_0x4e05('0x41')](_0x40d008['stack']);}};module['exports']=VoiceAgentReport;
git://repos.xcallymotion.com / motion2.git / blob