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_0x7dfa=['substring','lastIndexOf','[%s][voiceAgentReport][musiconholdstop]','deleteChannelAfterTimeout','exports','lodash','util','ioredis','../../../config/logger','ami','redis','defaults','localhost','socket.io-emitter','voiceChannels','voiceQueues','agents','variables','syncAgentCalled','bind','agentconnect','syncAgentConnect','agentringnoanswer','syncAgentRingNoAnswer','queuecallerabandon','syncQueueCallerAbandon','agentcomplete','varset','syncVarSet','hangup','syncHangup','musiconholdstart','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','blindtransfer','syncBlindTransfer','prototype','emit','isUndefined','info','[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','uniqueid','membername','destuniqueid','debug','[%s][voiceAgentReport][agentcalled]\x20event:','inspect','channels','interface','queue','format','YYYY-MM-DD\x20HH:mm:ss','mandatoryDisposition','type','inbound','voice','assign','omit','event','privilege','[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:','custom:agentcalled','calleridnum','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','user:%s','user:called','error','[%s][voiceAgentReport][agentcalled]','isNotNull','hasOwnProperty','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','lastevent','connect','merge','destconnectedlinenum','name','exten','custom:agentconnect','user:agentconnect','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','answeredelsewheremembername','reason','answered_elsewhere','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentconnect]\x20Else\x20path\x20should\x20never\x20be\x20taken','[%s][voiceAgentReport][agentconnect]','[%s][voiceAgentReport][agentringnoanswer]\x20event:','rejected','[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:','user:agentringnoanswer','custom:agentringnoanswer','[%s][voiceAgentReport][queuecallerabandon]\x20event:','[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','agentringnoanswerAt','abandoned','[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:','[%s][voiceAgentReport][queuecallerabandon]','syncAgentComplete','[%s][voiceAgentReport][agentcomplete]\x20event:','agentconnectAt','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','complete','transfer','agent','talktime','acw','acwtime','acwTimeout','agentacw','[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:','custom:agentcomplete','destaccountcode','[%s][voiceAgentReport][agentcomplete]','addVariable','keys','variable','value','[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s','[%s][voiceAgentReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosrtt','rtpaudioqosrttbridged','bridgepvtcallid','membercalls','memberdynamic','memberlastcall','memberrealtime','isNil','includes','[%s][voiceAgentReport][hangup]\x20event:','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','values','custom:voiceAgentReport','[%s][voiceAgentReport][hangup]','transfereeuniqueid','origtransfereruniqueid','diff','seconds','secondtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]','[%s][voiceAgentReport][blindtransfer]\x20event:','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','[%s][voiceAgentReport][blindtransfer]','channel','[%s][voiceAgentReport][musiconholdstart]\x20interface:%s','onhold','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:'];(function(_0x1b8e60,_0x21b885){var _0x363363=function(_0x5987c7){while(--_0x5987c7){_0x1b8e60['push'](_0x1b8e60['shift']());}};_0x363363(++_0x21b885);}(_0x7dfa,0x147));var _0xa7df=function(_0x1597e2,_0x388d3e){_0x1597e2=_0x1597e2-0x0;var _0x4c8c0a=_0x7dfa[_0x1597e2];return _0x4c8c0a;};'use strict';var _=require(_0xa7df('0x0'));var moment=require('moment');var util=require(_0xa7df('0x1'));var Redis=require(_0xa7df('0x2'));var config=require('../../../config/environment');var logger=require(_0xa7df('0x3'))(_0xa7df('0x4'));var ami=require('../ami');config[_0xa7df('0x5')]=_[_0xa7df('0x6')](config[_0xa7df('0x5')],{'host':_0xa7df('0x7'),'port':0x18eb});var io=require(_0xa7df('0x8'))(new Redis(config['redis']));function VoiceAgentReport(_0x1caaf5){this['channels']={};this[_0xa7df('0x9')]=_0x1caaf5['channels'];this[_0xa7df('0xa')]=_0x1caaf5['voiceQueues'];this['agents']=_0x1caaf5[_0xa7df('0xb')];this[_0xa7df('0xc')]={};ami['on']('agentcalled',this[_0xa7df('0xd')][_0xa7df('0xe')](this));ami['on'](_0xa7df('0xf'),this[_0xa7df('0x10')][_0xa7df('0xe')](this));ami['on'](_0xa7df('0x11'),this[_0xa7df('0x12')]['bind'](this));ami['on'](_0xa7df('0x13'),this[_0xa7df('0x14')][_0xa7df('0xe')](this));ami['on'](_0xa7df('0x15'),this['syncAgentComplete'][_0xa7df('0xe')](this));ami['on'](_0xa7df('0x16'),this[_0xa7df('0x17')]['bind'](this));ami['on'](_0xa7df('0x18'),this[_0xa7df('0x19')]['bind'](this));ami['on'](_0xa7df('0x1a'),this[_0xa7df('0x1b')][_0xa7df('0xe')](this));ami['on'](_0xa7df('0x1c'),this[_0xa7df('0x1d')][_0xa7df('0xe')](this));ami['on'](_0xa7df('0x1e'),this[_0xa7df('0x1f')][_0xa7df('0xe')](this));ami['on'](_0xa7df('0x20'),this[_0xa7df('0x21')][_0xa7df('0xe')](this));}VoiceAgentReport[_0xa7df('0x22')][_0xa7df('0x23')]=function(_0x5b7b8d,_0x2a4170,_0x8c6d12){io['to'](_0x5b7b8d)[_0xa7df('0x23')](_0x2a4170,_0x8c6d12);};VoiceAgentReport['prototype']['isNotNull']=function(_0x447051){return _0x447051!==null&&!_[_0xa7df('0x24')](_0x447051);};VoiceAgentReport[_0xa7df('0x22')][_0xa7df('0xd')]=function(_0xd91524){try{if(this['isNotNull'](_0xd91524)){logger[_0xa7df('0x25')](_0xa7df('0x26'),_0xd91524[_0xa7df('0x27')],_0xd91524[_0xa7df('0x28')],_0xd91524[_0xa7df('0x29')]);logger[_0xa7df('0x2a')](_0xa7df('0x2b'),_0xd91524[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0xd91524,{'showHidden':![],'depth':null}));if(_[_0xa7df('0x24')](this['channels'][_0xd91524[_0xa7df('0x27')]])){this[_0xa7df('0x2d')][_0xd91524[_0xa7df('0x27')]]={};}var _0x71d5e2=this[_0xa7df('0xb')][_0xd91524[_0xa7df('0x2e')]];var _0x319193=this['channels'][_0xd91524[_0xa7df('0x27')]][_0xd91524[_0xa7df('0x29')]];var _0x5da85f=this[_0xa7df('0xa')][_0xd91524[_0xa7df('0x2f')]];var _0x550bbc=this[_0xa7df('0xc')][_0xd91524[_0xa7df('0x27')]];if(_[_0xa7df('0x24')](_0x319193)){_0x319193={'agentcalledAt':moment()[_0xa7df('0x30')](_0xa7df('0x31')),'lastevent':'called','mandatoryDisposition':_0x5da85f&&_0x5da85f[_0xa7df('0x32')]?_0x5da85f[_0xa7df('0x32')]:![],'type':_0x5da85f&&_0x5da85f[_0xa7df('0x33')]?_0x5da85f[_0xa7df('0x33')]:_0xa7df('0x34'),'variables':_0x550bbc,'motionChannel':_0xa7df('0x35')};}Object[_0xa7df('0x36')](_0x319193,_[_0xa7df('0x37')](_0xd91524,[_0xa7df('0x38'),_0xa7df('0x39')]));this[_0xa7df('0x2d')][_0xd91524[_0xa7df('0x27')]][_0xd91524[_0xa7df('0x29')]]=_0x319193;logger[_0xa7df('0x2a')](_0xa7df('0x3a'),_0xd91524[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x319193,{'showHidden':![],'depth':null}));ami['emit'](_0xa7df('0x3b'),_0x319193);var _0x1ec3de={'id':_0x71d5e2['id'],'calleridnum':_0x319193[_0xa7df('0x3c')],'queue':_0x319193[_0xa7df('0x2f')],'variables':_0x319193[_0xa7df('0xc')],'uniqueid':_0xd91524[_0xa7df('0x27')]};logger[_0xa7df('0x2a')](_0xa7df('0x3d'),_0xd91524[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x1ec3de,{'showHidden':![],'depth':null}));this['emit'](util[_0xa7df('0x30')](_0xa7df('0x3e'),_0xd91524['membername']),_0xa7df('0x3f'),_0x1ec3de);}}catch(_0x23e3b2){logger[_0xa7df('0x40')](_0xa7df('0x41'),_0xd91524[_0xa7df('0x27')],util['inspect'](_0x23e3b2,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa7df('0x22')][_0xa7df('0x10')]=function(_0x2018e3){try{if(this[_0xa7df('0x42')](_0x2018e3)){if(this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]]){for(var _0x138d37 in this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]]){if(this['channels'][_0x2018e3[_0xa7df('0x27')]][_0xa7df('0x43')](_0x138d37)){if(_0x2018e3[_0xa7df('0x29')]===_0x138d37){logger[_0xa7df('0x25')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x2018e3['uniqueid'],_0x2018e3[_0xa7df('0x28')],_0x2018e3['destuniqueid']);this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x138d37]['agentconnectAt']=moment()['format'](_0xa7df('0x31'));this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x138d37][_0xa7df('0x44')]=_0x2018e3[_0xa7df('0x44')];this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x138d37][_0xa7df('0x45')]=_0x2018e3[_0xa7df('0x45')];this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x138d37]['destchannelstate']=_0x2018e3[_0xa7df('0x46')];this['channels'][_0x2018e3[_0xa7df('0x27')]][_0x138d37][_0xa7df('0x47')]=_0x2018e3[_0xa7df('0x47')];this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x138d37][_0xa7df('0x48')]=_0x2018e3[_0xa7df('0x48')];this['channels'][_0x2018e3[_0xa7df('0x27')]][_0x138d37][_0xa7df('0x49')]=_0xa7df('0x4a');_[_0xa7df('0x4b')](this[_0xa7df('0xb')][_0x2018e3[_0xa7df('0x2e')]],_['pick'](_0x2018e3,['queue',_0xa7df('0x4c')]));var _0x5c24e2=this['agents'][_0x2018e3[_0xa7df('0x2e')]];var _0x11adc9={'id':_0x5c24e2['id'],'name':_0x5c24e2[_0xa7df('0x4d')],'agentconnected':!![],'destaccountcode':_0x5c24e2['accountcode'],'destconnectedlinenum':this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x2018e3[_0xa7df('0x29')]][_0xa7df('0x4e')],'queue':this['channels'][_0x2018e3['uniqueid']][_0x2018e3[_0xa7df('0x29')]][_0xa7df('0x2f')],'uniqueid':this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x2018e3[_0xa7df('0x29')]][_0xa7df('0x27')]};ami[_0xa7df('0x23')](_0xa7df('0x4f'),this['channels'][_0x2018e3['uniqueid']][_0x2018e3['destuniqueid']]);this[_0xa7df('0x23')](util[_0xa7df('0x30')](_0xa7df('0x3e'),_0x2018e3[_0xa7df('0x28')]),_0xa7df('0x50'),_0x11adc9);}else if(!this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x138d37][_0xa7df('0x11')]&&!this[_0xa7df('0x2d')][_0x2018e3['uniqueid']][_0x138d37][_0xa7df('0x15')]){logger[_0xa7df('0x25')](_0xa7df('0x51'),_0x2018e3[_0xa7df('0x27')],this['channels'][_0x2018e3['uniqueid']][_0x138d37]['membername'],_0x138d37);this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x138d37]['agentringnoanswer']=!![];this['channels'][_0x2018e3['uniqueid']][_0x138d37]['agentringnoanswerAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x138d37]['answeredelsewheredestinationuniqueid']=_0x2018e3[_0xa7df('0x29')];this[_0xa7df('0x2d')][_0x2018e3['uniqueid']][_0x138d37][_0xa7df('0x52')]=_0x2018e3[_0xa7df('0x28')];this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x138d37]['lastevent']='answered_elsewhere';this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x138d37][_0xa7df('0x53')]=_0xa7df('0x54');logger[_0xa7df('0x2a')](_0xa7df('0x55'),_0x2018e3[_0xa7df('0x27')],util['inspect'](this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x138d37],{'showHidden':![],'depth':null}));ami['emit'](_0xa7df('0x56'),this[_0xa7df('0x2d')][_0x2018e3[_0xa7df('0x27')]][_0x138d37]);}else{logger[_0xa7df('0x2a')](_0xa7df('0x57'),_0x2018e3[_0xa7df('0x27')]);}}}}}}catch(_0x44ba3b){logger['error'](_0xa7df('0x58'),_0x2018e3[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x44ba3b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa7df('0x22')][_0xa7df('0x12')]=function(_0x19b7a4){try{if(this[_0xa7df('0x42')](_0x19b7a4)){logger[_0xa7df('0x2a')](_0xa7df('0x59'),_0x19b7a4[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x19b7a4,{'showHidden':![],'depth':null}));if(this[_0xa7df('0x2d')][_0x19b7a4['uniqueid']]&&this[_0xa7df('0x2d')][_0x19b7a4[_0xa7df('0x27')]][_0x19b7a4[_0xa7df('0x29')]]){logger[_0xa7df('0x25')]('[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected',_0x19b7a4[_0xa7df('0x27')],_0x19b7a4[_0xa7df('0x28')],_0x19b7a4[_0xa7df('0x29')]);var _0x181501=this[_0xa7df('0xb')][_0x19b7a4['interface']];var _0x262265=this[_0xa7df('0x2d')][_0x19b7a4[_0xa7df('0x27')]][_0x19b7a4[_0xa7df('0x29')]];_0x262265[_0xa7df('0x11')]=!![];_0x262265['agentringnoanswerAt']=moment()[_0xa7df('0x30')]('YYYY-MM-DD\x20HH:mm:ss');_0x262265[_0xa7df('0x49')]='rejected';_0x262265[_0xa7df('0x53')]=_0xa7df('0x5a');var _0x203c13={'id':_0x181501['id'],'name':_0x181501['name'],'queue':_0x262265[_0xa7df('0x2f')],'uniqueid':_0x262265[_0xa7df('0x27')]};logger[_0xa7df('0x2a')](_0xa7df('0x5b'),_0x19b7a4[_0xa7df('0x27')],util['inspect'](_0x203c13,{'showHidden':![],'depth':null}));this[_0xa7df('0x23')](util[_0xa7df('0x30')](_0xa7df('0x3e'),_0x181501[_0xa7df('0x4d')]),_0xa7df('0x5c'),_0x203c13);ami[_0xa7df('0x23')](_0xa7df('0x5d'),_0x262265);this['channels'][_0x19b7a4['uniqueid']][_0x19b7a4['destuniqueid']]=Object[_0xa7df('0x36')]({},_0x262265);}}}catch(_0x4a0cb3){logger[_0xa7df('0x40')]('[%s][voiceAgentReport][agentringnoanswer]',_0x19b7a4['uniqueid'],util[_0xa7df('0x2c')](_0x4a0cb3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa7df('0x22')]['syncQueueCallerAbandon']=function(_0x1c9b55){try{if(this[_0xa7df('0x42')](_0x1c9b55)){logger['debug'](_0xa7df('0x5e'),_0x1c9b55[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x1c9b55,{'showHidden':![],'depth':null}));if(this['channels'][_0x1c9b55[_0xa7df('0x27')]]){for(var _0xbee793 in this['channels'][_0x1c9b55[_0xa7df('0x27')]]){if(this[_0xa7df('0x2d')][_0x1c9b55[_0xa7df('0x27')]][_0xa7df('0x43')](_0xbee793)&&!this['channels'][_0x1c9b55['uniqueid']][_0xbee793][_0xa7df('0x11')]&&!this[_0xa7df('0x2d')][_0x1c9b55[_0xa7df('0x27')]][_0xbee793]['agentcomplete']){logger[_0xa7df('0x25')](_0xa7df('0x5f'),_0x1c9b55['uniqueid'],this[_0xa7df('0x2d')][_0x1c9b55['uniqueid']][_0xbee793][_0xa7df('0x28')],_0xbee793);this['channels'][_0x1c9b55[_0xa7df('0x27')]][_0xbee793][_0xa7df('0x11')]=!![];this[_0xa7df('0x2d')][_0x1c9b55['uniqueid']][_0xbee793][_0xa7df('0x60')]=moment()[_0xa7df('0x30')](_0xa7df('0x31'));this[_0xa7df('0x2d')][_0x1c9b55[_0xa7df('0x27')]][_0xbee793]['lastevent']=_0xa7df('0x61');this[_0xa7df('0x2d')][_0x1c9b55['uniqueid']][_0xbee793]['reason']='abandoned';logger[_0xa7df('0x2a')](_0xa7df('0x62'),_0x1c9b55[_0xa7df('0x27')],util[_0xa7df('0x2c')](this['channels'][_0x1c9b55[_0xa7df('0x27')]][_0xbee793],{'showHidden':![],'depth':null}));ami[_0xa7df('0x23')]('custom:agentqueuecallerabandon',this[_0xa7df('0x2d')][_0x1c9b55[_0xa7df('0x27')]][_0xbee793]);}}}}}catch(_0x59cfb6){logger[_0xa7df('0x40')](_0xa7df('0x63'),_0x1c9b55[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x59cfb6,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa7df('0x22')][_0xa7df('0x64')]=function(_0x5be272){try{if(this[_0xa7df('0x42')](_0x5be272)){logger[_0xa7df('0x2a')](_0xa7df('0x65'),_0x5be272['uniqueid'],util[_0xa7df('0x2c')](_0x5be272,{'showHidden':![],'depth':null}));if(this[_0xa7df('0x2d')][_0x5be272[_0xa7df('0x27')]]){for(var _0x4f56ea in this[_0xa7df('0x2d')][_0x5be272[_0xa7df('0x27')]]){if(this[_0xa7df('0x2d')][_0x5be272['uniqueid']][_0xa7df('0x43')](_0x4f56ea)){if(this[_0xa7df('0x2d')][_0x5be272['uniqueid']][_0x4f56ea][_0xa7df('0x66')]&&!this[_0xa7df('0x2d')][_0x5be272[_0xa7df('0x27')]][_0x4f56ea][_0xa7df('0x15')]){logger[_0xa7df('0x25')](_0xa7df('0x67'),_0x5be272['uniqueid'],this[_0xa7df('0x2d')][_0x5be272[_0xa7df('0x27')]][_0x4f56ea][_0xa7df('0x28')],_0x4f56ea);this['channels'][_0x5be272[_0xa7df('0x27')]][_0x4f56ea][_0xa7df('0x15')]=!![];this['channels'][_0x5be272[_0xa7df('0x27')]][_0x4f56ea][_0xa7df('0x68')]=moment()[_0xa7df('0x30')](_0xa7df('0x31'));this[_0xa7df('0x2d')][_0x5be272['uniqueid']][_0x4f56ea][_0xa7df('0x49')]=_0xa7df('0x69');this['channels'][_0x5be272[_0xa7df('0x27')]][_0x4f56ea][_0xa7df('0x53')]=_0x5be272[_0xa7df('0x53')]==_0xa7df('0x6a')?_0xa7df('0x6b'):_0x5be272['reason'];this[_0xa7df('0x2d')][_0x5be272[_0xa7df('0x27')]][_0x4f56ea]['talktime']=_0x5be272[_0xa7df('0x6c')];if(this[_0xa7df('0xa')][_0x5be272[_0xa7df('0x2f')]]&&this['voiceQueues'][_0x5be272[_0xa7df('0x2f')]][_0xa7df('0x6d')]){this[_0xa7df('0x2d')][_0x5be272[_0xa7df('0x27')]][_0x4f56ea][_0xa7df('0x6e')]=this[_0xa7df('0xa')][_0x5be272['queue']][_0xa7df('0x6f')];this[_0xa7df('0x2d')][_0x5be272['uniqueid']][_0x4f56ea][_0xa7df('0x70')]=!![];}this[_0xa7df('0xb')][_0x5be272[_0xa7df('0x2e')]]=_[_0xa7df('0x37')](this['agents'][_0x5be272[_0xa7df('0x2e')]],[_0xa7df('0x2f'),'destconnectedlinenum']);logger[_0xa7df('0x2a')](_0xa7df('0x71'),_0x5be272['uniqueid'],util['inspect'](this[_0xa7df('0x2d')][_0x5be272[_0xa7df('0x27')]][_0x4f56ea],{'showHidden':![],'depth':null}));ami[_0xa7df('0x23')](_0xa7df('0x72'),this[_0xa7df('0x2d')][_0x5be272[_0xa7df('0x27')]][_0x4f56ea]);logger[_0xa7df('0x2a')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x5be272['uniqueid'],util['inspect']({'id':this[_0xa7df('0xb')][_0x5be272[_0xa7df('0x2e')]]['id'],'destaccountcode':_0x5be272[_0xa7df('0x73')]},{'showHidden':![],'depth':null}));this[_0xa7df('0x23')](util[_0xa7df('0x30')](_0xa7df('0x3e'),_0x5be272[_0xa7df('0x28')]),'user:agentcomplete',{'id':this['agents'][_0x5be272[_0xa7df('0x2e')]]['id'],'destaccountcode':Number(_0x5be272[_0xa7df('0x73')])});}}}}}}catch(_0x3ecb8e){logger[_0xa7df('0x40')](_0xa7df('0x74'),_0x5be272[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x3ecb8e,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncVarSet']=function(_0x599ed4){try{if(this['isNotNull'](_0x599ed4)){logger[_0xa7df('0x2a')]('[%s][voiceAgentReport][varset]\x20event:',_0x599ed4[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x599ed4,{'showHidden':![],'depth':null}));this[_0xa7df('0x75')](_0x599ed4['uniqueid'],_[_0xa7df('0x76')](_0x599ed4[_0xa7df('0x77')])[0x0],_0x599ed4[_0xa7df('0x78')]);if(this[_0xa7df('0x2d')][_0x599ed4[_0xa7df('0x27')]]){for(var _0x40bd34 in this[_0xa7df('0x2d')][_0x599ed4['uniqueid']]){if(this[_0xa7df('0x2d')][_0x599ed4[_0xa7df('0x27')]][_0xa7df('0x43')](_0x40bd34)){logger[_0xa7df('0x25')](_0xa7df('0x79'),_0x599ed4[_0xa7df('0x27')],_0x40bd34,_[_0xa7df('0x76')](_0x599ed4[_0xa7df('0x77')])[0x0],_0x599ed4['value']);if(_[_0xa7df('0x24')](this[_0xa7df('0x2d')][_0x599ed4[_0xa7df('0x27')]][_0x40bd34]['variables'])){this[_0xa7df('0x2d')][_0x599ed4[_0xa7df('0x27')]][_0x40bd34][_0xa7df('0xc')]={};}this[_0xa7df('0x2d')][_0x599ed4[_0xa7df('0x27')]][_0x40bd34][_0xa7df('0xc')]=this[_0xa7df('0xc')][_0x599ed4[_0xa7df('0x27')]];}}}}}catch(_0x363000){logger[_0xa7df('0x40')](_0xa7df('0x7a'),_0x599ed4[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x363000,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa7df('0x22')]['addVariable']=function(_0x3c666c,_0x53a638,_0x123736){var _0x449ec6=[_0xa7df('0x7b'),_0xa7df('0x7c'),_0xa7df('0x7d'),'rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged',_0xa7df('0x7e'),_0xa7df('0x7f'),'sipcallid','sipuri','bridgepeer',_0xa7df('0x80'),_0xa7df('0x81'),_0xa7df('0x82'),'memberinterface',_0xa7df('0x83'),_0xa7df('0x28'),'memberpenalty',_0xa7df('0x84')];if(!_[_0xa7df('0x85')](_0x53a638)&&!_[_0xa7df('0x86')](_0x449ec6,_0x53a638)){if(_['isUndefined'](this[_0xa7df('0xc')][_0x3c666c])){this[_0xa7df('0xc')][_0x3c666c]={};}this['variables'][_0x3c666c][_0x53a638]=_0x123736;}};VoiceAgentReport[_0xa7df('0x22')][_0xa7df('0x19')]=function(_0x1c9d63){try{if(this[_0xa7df('0x42')](_0x1c9d63)){logger[_0xa7df('0x2a')](_0xa7df('0x87'),_0x1c9d63[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x1c9d63,{'showHidden':![],'depth':null}));if(this[_0xa7df('0x2d')][_0x1c9d63[_0xa7df('0x27')]]){for(var _0x5e6def in this[_0xa7df('0x2d')][_0x1c9d63['uniqueid']]){if(this['channels'][_0x1c9d63[_0xa7df('0x27')]][_0xa7df('0x43')](_0x5e6def)){if(this['channels'][_0x1c9d63[_0xa7df('0x27')]][_0x5e6def]['reason']=='transfer'&&this[_0xa7df('0x2d')][_0x1c9d63[_0xa7df('0x27')]][_0x5e6def][_0xa7df('0x15')]){logger[_0xa7df('0x25')](_0xa7df('0x88'),_0x1c9d63['uniqueid'],_0x5e6def);this[_0xa7df('0x2d')][_0x1c9d63['uniqueid']][_0x5e6def][_0xa7df('0x68')]=moment()[_0xa7df('0x30')](_0xa7df('0x31'));}}}logger['debug'](_0xa7df('0x89'),_0x1c9d63[_0xa7df('0x27')],util['inspect'](_[_0xa7df('0x8a')](this['channels'][_0x1c9d63[_0xa7df('0x27')]]),{'showHidden':![],'depth':null}));ami[_0xa7df('0x23')](_0xa7df('0x8b'),_[_0xa7df('0x8a')](this[_0xa7df('0x2d')][_0x1c9d63[_0xa7df('0x27')]]));this['deleteChannelAfterTimeout'](_0x1c9d63[_0xa7df('0x27')]);}if(this[_0xa7df('0xc')][_0x1c9d63[_0xa7df('0x27')]]){delete this[_0xa7df('0xc')][_0x1c9d63[_0xa7df('0x27')]];}}}catch(_0x25e299){logger[_0xa7df('0x40')](_0xa7df('0x8c'),_0x1c9d63[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x25e299,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAttendedTransfer']=function(_0x53dc72){try{if(this[_0xa7df('0x42')](_0x53dc72)){logger[_0xa7df('0x2a')]('[%s][voiceAgentReport][attendedtransfer]\x20event:',_0x53dc72[_0xa7df('0x27')],util['inspect'](_0x53dc72,{'showHidden':![],'depth':null}));if(this[_0xa7df('0x2d')][_0x53dc72[_0xa7df('0x8d')]]){for(var _0x77376 in this[_0xa7df('0x2d')][_0x53dc72['transfereeuniqueid']]){if(this[_0xa7df('0x2d')][_0x53dc72[_0xa7df('0x8d')]][_0xa7df('0x43')](_0x77376)){if(_0x53dc72[_0xa7df('0x8e')]===_0x77376){logger[_0xa7df('0x25')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x53dc72[_0xa7df('0x27')],this[_0xa7df('0x2d')][_0x53dc72[_0xa7df('0x8d')]][_0x77376][_0xa7df('0x28')],_0x77376);var _0x2a21ca=moment();this[_0xa7df('0x2d')][_0x53dc72['transfereeuniqueid']][_0x77376][_0xa7df('0x15')]=!![];this[_0xa7df('0x2d')][_0x53dc72[_0xa7df('0x8d')]][_0x77376][_0xa7df('0x68')]=moment()[_0xa7df('0x30')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xa7df('0x2d')][_0x53dc72[_0xa7df('0x8d')]][_0x77376]['lastevent']='complete';this[_0xa7df('0x2d')][_0x53dc72['transfereeuniqueid']][_0x77376][_0xa7df('0x53')]=_0xa7df('0x6a');this['channels'][_0x53dc72[_0xa7df('0x8d')]][_0x77376]['talktime']=_0x2a21ca[_0xa7df('0x8f')](this[_0xa7df('0x2d')][_0x53dc72['transfereeuniqueid']][_0x77376]['agentconnectAt'],_0xa7df('0x90'));}}}}if(this[_0xa7df('0x2d')][_0x53dc72[_0xa7df('0x91')]]){var _0x26fa8b=this['channels'][_0x53dc72[_0xa7df('0x91')]];this[_0xa7df('0x2d')][_0x53dc72[_0xa7df('0x91')]]=this[_0xa7df('0x2d')][_0x53dc72[_0xa7df('0x8d')]];this['channels'][_0x53dc72[_0xa7df('0x8d')]]=_0x26fa8b;}}}catch(_0x32c58b){logger['error'](_0xa7df('0x92'),_0x53dc72[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x32c58b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa7df('0x22')][_0xa7df('0x21')]=function(_0x4c9fc9){try{if(this[_0xa7df('0x42')](_0x4c9fc9)){logger[_0xa7df('0x2a')](_0xa7df('0x93'),_0x4c9fc9['uniqueid'],util['inspect'](_0x4c9fc9,{'showHidden':![],'depth':null}));if(this[_0xa7df('0x2d')][_0x4c9fc9['transfereeuniqueid']]){for(var _0x54af5c in this[_0xa7df('0x2d')][_0x4c9fc9[_0xa7df('0x8d')]]){if(this[_0xa7df('0x2d')][_0x4c9fc9[_0xa7df('0x8d')]][_0xa7df('0x43')](_0x54af5c)){if(_0x4c9fc9[_0xa7df('0x94')]===_0x54af5c){logger[_0xa7df('0x25')](_0xa7df('0x95'),_0x4c9fc9[_0xa7df('0x27')],this[_0xa7df('0x2d')][_0x4c9fc9['transfereeuniqueid']][_0x54af5c][_0xa7df('0x28')],_0x54af5c);var _0x4333cd=moment();this[_0xa7df('0x2d')][_0x4c9fc9[_0xa7df('0x8d')]][_0x54af5c][_0xa7df('0x15')]=!![];this['channels'][_0x4c9fc9[_0xa7df('0x8d')]][_0x54af5c][_0xa7df('0x68')]=_0x4333cd;this['channels'][_0x4c9fc9[_0xa7df('0x8d')]][_0x54af5c][_0xa7df('0x49')]=_0xa7df('0x69');this[_0xa7df('0x2d')][_0x4c9fc9[_0xa7df('0x8d')]][_0x54af5c][_0xa7df('0x53')]=_0xa7df('0x6a');this[_0xa7df('0x2d')][_0x4c9fc9[_0xa7df('0x8d')]][_0x54af5c][_0xa7df('0x6c')]=_0x4333cd[_0xa7df('0x8f')](this[_0xa7df('0x2d')][_0x4c9fc9[_0xa7df('0x8d')]][_0x54af5c][_0xa7df('0x66')],_0xa7df('0x90'));}}}}}}catch(_0x548fa4){logger[_0xa7df('0x40')](_0xa7df('0x96'),_0x4c9fc9['uniqueid'],util[_0xa7df('0x2c')](_0x548fa4,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa7df('0x22')]['syncMusicOnHoldStart']=function(_0x4d881f){var _0x22ee67='';try{if(this[_0xa7df('0x42')](_0x4d881f)){logger['debug']('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x4d881f[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x4d881f,{'showHidden':![],'depth':null}));if(_0x4d881f[_0xa7df('0x97')]){_0x22ee67=_0x4d881f[_0xa7df('0x97')]['substring'](0x0,_0x4d881f[_0xa7df('0x97')]['lastIndexOf']('-'));if(this['agents'][_0x22ee67]){logger[_0xa7df('0x25')](_0xa7df('0x98'),_0x4d881f['uniqueid'],_0x22ee67);this[_0xa7df('0xb')][_0x22ee67][_0xa7df('0x99')]=!![];}}}}catch(_0x23831a){logger[_0xa7df('0x40')](_0xa7df('0x9a'),_0x4d881f[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x23831a,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa7df('0x22')][_0xa7df('0x1d')]=function(_0x527fec){var _0x1e0d1='';try{if(this[_0xa7df('0x42')](_0x527fec)){logger['debug'](_0xa7df('0x9b'),_0x527fec['uniqueid'],util[_0xa7df('0x2c')](_0x527fec,{'showHidden':![],'depth':null}));if(_0x527fec[_0xa7df('0x97')]){_0x1e0d1=_0x527fec['channel'][_0xa7df('0x9c')](0x0,_0x527fec[_0xa7df('0x97')][_0xa7df('0x9d')]('-'));if(this[_0xa7df('0xb')][_0x1e0d1]){logger[_0xa7df('0x25')]('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x527fec[_0xa7df('0x27')],_0x1e0d1);this[_0xa7df('0xb')][_0x1e0d1][_0xa7df('0x99')]=![];}}}}catch(_0x4fae74){logger[_0xa7df('0x40')](_0xa7df('0x9e'),_0x527fec[_0xa7df('0x27')],util[_0xa7df('0x2c')](_0x4fae74,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa7df('0x22')][_0xa7df('0x9f')]=function(_0x2d4c38,_0x5de6a8=0x2710){if(this[_0xa7df('0x2d')][_0x2d4c38]){setTimeout(()=>{delete this[_0xa7df('0x2d')][_0x2d4c38];},_0x5de6a8);}};module[_0xa7df('0xa0')]=VoiceAgentReport;
git://repos.xcallymotion.com / motion2.git / blob