18 var _0x0d2e=['[%s][voiceAgentReport][agentcalled]\x20event:','uniqueid','inspect','isUndefined','format','YYYY-MM-DD\x20HH:mm:ss','called','queue','type','voice','event','privilege','[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:','custom:agentcalled','interface','calleridnum','user:%s','membername','user:called','error','[%s][voiceAgentReport][agentcalled]','hasOwnProperty','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','connect','voiceChannels','routealias','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentconnect\x20event:','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:','user:agentconnect','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','agentringnoanswerAt','answeredelsewheredestinationuniqueid','lastevent','answered_elsewhere','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentconnect]','[%s][voiceAgentReport][agentringnoanswer]\x20event:','rejected','reason','custom:agentringnoanswer','[%s][voiceAgentReport][agentringnoanswer]','[%s][voiceAgentReport][queuecallerabandon]\x20event:','[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:','custom:agentqueuecallerabandon','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','complete','transfer','agent','talktime','acw','acwtime','acwTimeout','agentacw','omit','destconnectedlinenum','custom:agentcomplete','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','user:agentcomplete','[%s][voiceAgentReport][agentcomplete]','[%s][voiceAgentReport][varset]\x20event:','addVariable','keys','variable','value','[%s][voiceAgentReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqosrtt','sipcallid','sipuri','bridgepeer','bridgepvtcallid','memberdynamic','memberinterface','memberrealtime','isNil','includes','syncHangup','[%s][voiceAgentReport][hangup]\x20event:','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','agentcompleteAt','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','custom:voiceAgentReport','[%s][voiceAgentReport][hangup]','[%s][voiceAgentReport][attendedtransfer]\x20event:','transfereeuniqueid','origtransfereruniqueid','secondtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]','[%s][voiceAgentReport][blindtransfer]\x20event:','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','diff','seconds','syncMusicOnHoldStart','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','substring','lastIndexOf','[%s][voiceAgentReport][musiconholdstart]\x20interface:%s','onhold','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:','[%s][voiceAgentReport][musiconholdstop]\x20interface:%s','[%s][voiceAgentReport][musiconholdstop]','lodash','moment','ioredis','../../../config/environment','../../../config/logger','ami','../ami','redis','defaults','localhost','socket.io-emitter','channels','voiceQueues','agents','variables','agentcalled','syncAgentCalled','bind','agentconnect','syncAgentConnect','agentringnoanswer','syncAgentRingNoAnswer','syncQueueCallerAbandon','agentcomplete','syncAgentComplete','syncVarSet','hangup','musiconholdstop','syncMusicOnHoldStop','syncAttendedTransfer','syncBlindTransfer','prototype','emit','isNotNull','info','[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','destuniqueid','debug'];(function(_0x49b73e,_0x1b56dc){var _0x5b3499=function(_0x31c3d0){while(--_0x31c3d0){_0x49b73e['push'](_0x49b73e['shift']());}};_0x5b3499(++_0x1b56dc);}(_0x0d2e,0x10e));var _0xe0d2=function(_0xbae21b,_0x449cfb){_0xbae21b=_0xbae21b-0x0;var _0x10f16f=_0x0d2e[_0xbae21b];return _0x10f16f;};'use strict';var _=require(_0xe0d2('0x0'));var moment=require(_0xe0d2('0x1'));var util=require('util');var Redis=require(_0xe0d2('0x2'));var config=require(_0xe0d2('0x3'));var logger=require(_0xe0d2('0x4'))(_0xe0d2('0x5'));var ami=require(_0xe0d2('0x6'));config[_0xe0d2('0x7')]=_[_0xe0d2('0x8')](config[_0xe0d2('0x7')],{'host':_0xe0d2('0x9'),'port':0x18eb});var io=require(_0xe0d2('0xa'))(new Redis(config[_0xe0d2('0x7')]));function VoiceAgentReport(_0x384432){this[_0xe0d2('0xb')]={};this['voiceChannels']=_0x384432[_0xe0d2('0xb')];this[_0xe0d2('0xc')]=_0x384432[_0xe0d2('0xc')];this[_0xe0d2('0xd')]=_0x384432[_0xe0d2('0xd')];this[_0xe0d2('0xe')]={};ami['on'](_0xe0d2('0xf'),this[_0xe0d2('0x10')][_0xe0d2('0x11')](this));ami['on'](_0xe0d2('0x12'),this[_0xe0d2('0x13')]['bind'](this));ami['on'](_0xe0d2('0x14'),this[_0xe0d2('0x15')]['bind'](this));ami['on']('queuecallerabandon',this[_0xe0d2('0x16')][_0xe0d2('0x11')](this));ami['on'](_0xe0d2('0x17'),this[_0xe0d2('0x18')][_0xe0d2('0x11')](this));ami['on']('varset',this[_0xe0d2('0x19')][_0xe0d2('0x11')](this));ami['on'](_0xe0d2('0x1a'),this['syncHangup'][_0xe0d2('0x11')](this));ami['on']('musiconholdstart',this['syncMusicOnHoldStart']['bind'](this));ami['on'](_0xe0d2('0x1b'),this[_0xe0d2('0x1c')][_0xe0d2('0x11')](this));ami['on']('attendedtransfer',this[_0xe0d2('0x1d')][_0xe0d2('0x11')](this));ami['on']('blindtransfer',this[_0xe0d2('0x1e')][_0xe0d2('0x11')](this));}VoiceAgentReport[_0xe0d2('0x1f')][_0xe0d2('0x20')]=function(_0x154526,_0x81c7d0,_0x4b3cb1){io['to'](_0x154526)[_0xe0d2('0x20')](_0x81c7d0,_0x4b3cb1);};VoiceAgentReport[_0xe0d2('0x1f')][_0xe0d2('0x21')]=function(_0x4f93f7){return _0x4f93f7!==null&&!_['isUndefined'](_0x4f93f7);};VoiceAgentReport[_0xe0d2('0x1f')][_0xe0d2('0x10')]=function(_0x3b429b){try{if(this[_0xe0d2('0x21')](_0x3b429b)){logger[_0xe0d2('0x22')](_0xe0d2('0x23'),_0x3b429b['uniqueid'],_0x3b429b['membername'],_0x3b429b[_0xe0d2('0x24')]);logger[_0xe0d2('0x25')](_0xe0d2('0x26'),_0x3b429b[_0xe0d2('0x27')],util[_0xe0d2('0x28')](_0x3b429b,{'showHidden':![],'depth':null}));if(_[_0xe0d2('0x29')](this[_0xe0d2('0xb')][_0x3b429b['uniqueid']])){this[_0xe0d2('0xb')][_0x3b429b[_0xe0d2('0x27')]]={};}if(_['isUndefined'](this[_0xe0d2('0xb')][_0x3b429b[_0xe0d2('0x27')]][_0x3b429b['destuniqueid']])){this['channels'][_0x3b429b['uniqueid']][_0x3b429b[_0xe0d2('0x24')]]={'agentcalledAt':moment()[_0xe0d2('0x2a')](_0xe0d2('0x2b')),'lastevent':_0xe0d2('0x2c'),'mandatoryDisposition':this[_0xe0d2('0xc')][_0x3b429b[_0xe0d2('0x2d')]]?this['voiceQueues'][_0x3b429b[_0xe0d2('0x2d')]]['mandatoryDisposition']||![]:![],'type':this[_0xe0d2('0xc')][_0x3b429b[_0xe0d2('0x2d')]]?this[_0xe0d2('0xc')][_0x3b429b['queue']][_0xe0d2('0x2e')]||'inbound':'inbound','variables':this['variables'][_0x3b429b[_0xe0d2('0x27')]],'motionChannel':_0xe0d2('0x2f')};}_['merge'](this[_0xe0d2('0xb')][_0x3b429b[_0xe0d2('0x27')]][_0x3b429b['destuniqueid']],_['omit'](_0x3b429b,[_0xe0d2('0x30'),_0xe0d2('0x31')]));logger[_0xe0d2('0x25')](_0xe0d2('0x32'),_0x3b429b['uniqueid'],util['inspect'](this[_0xe0d2('0xb')][_0x3b429b['uniqueid']][_0x3b429b[_0xe0d2('0x24')]],{'showHidden':![],'depth':null}));ami['emit'](_0xe0d2('0x33'),this[_0xe0d2('0xb')][_0x3b429b[_0xe0d2('0x27')]][_0x3b429b['destuniqueid']]);var _0x15c0da={'id':this['agents'][_0x3b429b[_0xe0d2('0x34')]]['id'],'calleridnum':this[_0xe0d2('0xb')][_0x3b429b[_0xe0d2('0x27')]][_0x3b429b[_0xe0d2('0x24')]][_0xe0d2('0x35')],'queue':this['channels'][_0x3b429b['uniqueid']][_0x3b429b['destuniqueid']][_0xe0d2('0x2d')],'variables':this[_0xe0d2('0xb')][_0x3b429b['uniqueid']][_0x3b429b[_0xe0d2('0x24')]][_0xe0d2('0xe')]};logger[_0xe0d2('0x25')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:',_0x3b429b[_0xe0d2('0x27')],util['inspect'](_0x15c0da,{'showHidden':![],'depth':null}));this[_0xe0d2('0x20')](util[_0xe0d2('0x2a')](_0xe0d2('0x36'),_0x3b429b[_0xe0d2('0x37')]),_0xe0d2('0x38'),_0x15c0da);}}catch(_0x3c7aa4){logger[_0xe0d2('0x39')](_0xe0d2('0x3a'),_0x3b429b[_0xe0d2('0x27')],util[_0xe0d2('0x28')](_0x3c7aa4,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d2('0x1f')][_0xe0d2('0x13')]=function(_0x440bf9){try{if(this['isNotNull'](_0x440bf9)){if(this[_0xe0d2('0xb')][_0x440bf9[_0xe0d2('0x27')]]){logger[_0xe0d2('0x25')]('[%s][voiceAgentReport][agentconnect]\x20event:',_0x440bf9[_0xe0d2('0x27')],util[_0xe0d2('0x28')](_0x440bf9,{'showHidden':![],'depth':null}));for(var _0x42ff51 in this['channels'][_0x440bf9['uniqueid']]){if(this[_0xe0d2('0xb')][_0x440bf9[_0xe0d2('0x27')]][_0xe0d2('0x3b')](_0x42ff51)){if(_0x440bf9[_0xe0d2('0x24')]===_0x42ff51){logger[_0xe0d2('0x22')](_0xe0d2('0x3c'),_0x440bf9[_0xe0d2('0x27')],_0x440bf9[_0xe0d2('0x37')],_0x440bf9[_0xe0d2('0x24')]);this[_0xe0d2('0xb')][_0x440bf9['uniqueid']][_0x42ff51][_0xe0d2('0x3d')]=moment()[_0xe0d2('0x2a')](_0xe0d2('0x2b'));this[_0xe0d2('0xb')][_0x440bf9[_0xe0d2('0x27')]][_0x42ff51]['connectedlinename']=_0x440bf9['connectedlinename'];this['channels'][_0x440bf9[_0xe0d2('0x27')]][_0x42ff51][_0xe0d2('0x3e')]=_0x440bf9['connectedlinenum'];this[_0xe0d2('0xb')][_0x440bf9['uniqueid']][_0x42ff51][_0xe0d2('0x3f')]=_0x440bf9[_0xe0d2('0x3f')];this[_0xe0d2('0xb')][_0x440bf9[_0xe0d2('0x27')]][_0x42ff51][_0xe0d2('0x40')]=_0x440bf9[_0xe0d2('0x40')];this['channels'][_0x440bf9[_0xe0d2('0x27')]][_0x42ff51][_0xe0d2('0x41')]=_0x440bf9[_0xe0d2('0x41')];this[_0xe0d2('0xb')][_0x440bf9[_0xe0d2('0x27')]][_0x42ff51]['lastevent']=_0xe0d2('0x42');if(this['voiceChannels'][this[_0xe0d2('0xb')][_0x440bf9['uniqueid']][_0x42ff51][_0xe0d2('0x27')]]){var _0x138397=this[_0xe0d2('0x43')][this[_0xe0d2('0xb')][_0x440bf9['uniqueid']][_0x42ff51][_0xe0d2('0x27')]][_0xe0d2('0x44')];this['channels'][_0x440bf9[_0xe0d2('0x27')]][_0x42ff51][_0xe0d2('0x44')]=_0x138397;_0x440bf9[_0xe0d2('0x44')]=_0x138397;}_['merge'](this[_0xe0d2('0xd')][_0x440bf9[_0xe0d2('0x34')]],_['pick'](_0x440bf9,[_0xe0d2('0x2d'),'destconnectedlinenum','routealias']));logger[_0xe0d2('0x25')](_0xe0d2('0x45'),_0x440bf9['uniqueid'],util['inspect'](this[_0xe0d2('0xb')][_0x440bf9['uniqueid']][_0x440bf9[_0xe0d2('0x24')]],{'showHidden':![],'depth':null}));ami['emit']('custom:agentconnect',this['channels'][_0x440bf9[_0xe0d2('0x27')]][_0x440bf9['destuniqueid']]);logger[_0xe0d2('0x25')](_0xe0d2('0x46'),_0x440bf9[_0xe0d2('0x27')],util['inspect'](this[_0xe0d2('0xb')][_0x440bf9[_0xe0d2('0x27')]][_0x440bf9[_0xe0d2('0x24')]],{'showHidden':![],'depth':null}));this[_0xe0d2('0x20')](util[_0xe0d2('0x2a')]('user:%s',_0x440bf9[_0xe0d2('0x37')]),_0xe0d2('0x47'),this[_0xe0d2('0xb')][_0x440bf9['uniqueid']][_0x440bf9['destuniqueid']]);}else if(!this['channels'][_0x440bf9['uniqueid']][_0x42ff51][_0xe0d2('0x14')]&&!this[_0xe0d2('0xb')][_0x440bf9[_0xe0d2('0x27')]][_0x42ff51][_0xe0d2('0x17')]){logger[_0xe0d2('0x22')](_0xe0d2('0x48'),_0x440bf9[_0xe0d2('0x27')],this[_0xe0d2('0xb')][_0x440bf9['uniqueid']][_0x42ff51][_0xe0d2('0x37')],_0x42ff51);this[_0xe0d2('0xb')][_0x440bf9[_0xe0d2('0x27')]][_0x42ff51][_0xe0d2('0x14')]=!![];this[_0xe0d2('0xb')][_0x440bf9[_0xe0d2('0x27')]][_0x42ff51][_0xe0d2('0x49')]=moment()['format'](_0xe0d2('0x2b'));this['channels'][_0x440bf9[_0xe0d2('0x27')]][_0x42ff51][_0xe0d2('0x4a')]=_0x440bf9[_0xe0d2('0x24')];this[_0xe0d2('0xb')][_0x440bf9[_0xe0d2('0x27')]][_0x42ff51]['answeredelsewheremembername']=_0x440bf9['membername'];this[_0xe0d2('0xb')][_0x440bf9[_0xe0d2('0x27')]][_0x42ff51][_0xe0d2('0x4b')]=_0xe0d2('0x4c');this[_0xe0d2('0xb')][_0x440bf9['uniqueid']][_0x42ff51]['reason']=_0xe0d2('0x4c');logger[_0xe0d2('0x25')](_0xe0d2('0x4d'),_0x440bf9[_0xe0d2('0x27')],util[_0xe0d2('0x28')](this[_0xe0d2('0xb')][_0x440bf9['uniqueid']][_0x42ff51],{'showHidden':![],'depth':null}));ami[_0xe0d2('0x20')](_0xe0d2('0x4e'),this[_0xe0d2('0xb')][_0x440bf9[_0xe0d2('0x27')]][_0x42ff51]);}}}}}}catch(_0x588af4){logger[_0xe0d2('0x39')](_0xe0d2('0x4f'),_0x440bf9[_0xe0d2('0x27')],util['inspect'](_0x588af4,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xe0d2('0x15')]=function(_0x3ee61d){try{if(this[_0xe0d2('0x21')](_0x3ee61d)){logger[_0xe0d2('0x25')](_0xe0d2('0x50'),_0x3ee61d[_0xe0d2('0x27')],util[_0xe0d2('0x28')](_0x3ee61d,{'showHidden':![],'depth':null}));if(this[_0xe0d2('0xb')][_0x3ee61d[_0xe0d2('0x27')]]&&this['channels'][_0x3ee61d[_0xe0d2('0x27')]][_0x3ee61d['destuniqueid']]){logger['info']('[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected',_0x3ee61d[_0xe0d2('0x27')],_0x3ee61d['membername'],_0x3ee61d['destuniqueid']);this[_0xe0d2('0xb')][_0x3ee61d[_0xe0d2('0x27')]][_0x3ee61d[_0xe0d2('0x24')]][_0xe0d2('0x14')]=!![];this['channels'][_0x3ee61d[_0xe0d2('0x27')]][_0x3ee61d['destuniqueid']][_0xe0d2('0x49')]=moment()[_0xe0d2('0x2a')](_0xe0d2('0x2b'));this[_0xe0d2('0xb')][_0x3ee61d[_0xe0d2('0x27')]][_0x3ee61d[_0xe0d2('0x24')]][_0xe0d2('0x4b')]=_0xe0d2('0x51');this[_0xe0d2('0xb')][_0x3ee61d[_0xe0d2('0x27')]][_0x3ee61d[_0xe0d2('0x24')]][_0xe0d2('0x52')]=_0xe0d2('0x51');logger[_0xe0d2('0x25')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x3ee61d[_0xe0d2('0x27')],util[_0xe0d2('0x28')](this[_0xe0d2('0xb')][_0x3ee61d[_0xe0d2('0x27')]][_0x3ee61d['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0xe0d2('0x20')](_0xe0d2('0x53'),this[_0xe0d2('0xb')][_0x3ee61d[_0xe0d2('0x27')]][_0x3ee61d[_0xe0d2('0x24')]]);}}}catch(_0x2fc542){logger['error'](_0xe0d2('0x54'),_0x3ee61d[_0xe0d2('0x27')],util[_0xe0d2('0x28')](_0x2fc542,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d2('0x1f')]['syncQueueCallerAbandon']=function(_0x27d4d2){try{if(this['isNotNull'](_0x27d4d2)){logger[_0xe0d2('0x25')](_0xe0d2('0x55'),_0x27d4d2[_0xe0d2('0x27')],util[_0xe0d2('0x28')](_0x27d4d2,{'showHidden':![],'depth':null}));if(this[_0xe0d2('0xb')][_0x27d4d2['uniqueid']]){for(var _0x1cb563 in this[_0xe0d2('0xb')][_0x27d4d2[_0xe0d2('0x27')]]){if(this[_0xe0d2('0xb')][_0x27d4d2[_0xe0d2('0x27')]][_0xe0d2('0x3b')](_0x1cb563)&&!this[_0xe0d2('0xb')][_0x27d4d2['uniqueid']][_0x1cb563]['agentringnoanswer']&&!this[_0xe0d2('0xb')][_0x27d4d2[_0xe0d2('0x27')]][_0x1cb563][_0xe0d2('0x17')]){logger[_0xe0d2('0x22')](_0xe0d2('0x56'),_0x27d4d2['uniqueid'],this[_0xe0d2('0xb')][_0x27d4d2['uniqueid']][_0x1cb563][_0xe0d2('0x37')],_0x1cb563);this[_0xe0d2('0xb')][_0x27d4d2[_0xe0d2('0x27')]][_0x1cb563]['agentringnoanswer']=!![];this[_0xe0d2('0xb')][_0x27d4d2[_0xe0d2('0x27')]][_0x1cb563][_0xe0d2('0x49')]=moment()[_0xe0d2('0x2a')](_0xe0d2('0x2b'));this['channels'][_0x27d4d2[_0xe0d2('0x27')]][_0x1cb563][_0xe0d2('0x4b')]='abandoned';this['channels'][_0x27d4d2['uniqueid']][_0x1cb563]['reason']=_0xe0d2('0x57');logger[_0xe0d2('0x25')](_0xe0d2('0x58'),_0x27d4d2[_0xe0d2('0x27')],util[_0xe0d2('0x28')](this[_0xe0d2('0xb')][_0x27d4d2[_0xe0d2('0x27')]][_0x1cb563],{'showHidden':![],'depth':null}));ami[_0xe0d2('0x20')](_0xe0d2('0x59'),this[_0xe0d2('0xb')][_0x27d4d2[_0xe0d2('0x27')]][_0x1cb563]);}}}}}catch(_0x1dfe6a){logger['error']('[%s][voiceAgentReport][queuecallerabandon]',_0x27d4d2[_0xe0d2('0x27')],util[_0xe0d2('0x28')](_0x1dfe6a,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xe0d2('0x18')]=function(_0x3ab0bc){try{if(this['isNotNull'](_0x3ab0bc)){logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x3ab0bc[_0xe0d2('0x27')],util[_0xe0d2('0x28')](_0x3ab0bc,{'showHidden':![],'depth':null}));if(this[_0xe0d2('0xb')][_0x3ab0bc[_0xe0d2('0x27')]]){for(var _0xff86ff in this[_0xe0d2('0xb')][_0x3ab0bc['uniqueid']]){if(this[_0xe0d2('0xb')][_0x3ab0bc['uniqueid']][_0xe0d2('0x3b')](_0xff86ff)){if(this[_0xe0d2('0xb')][_0x3ab0bc['uniqueid']][_0xff86ff][_0xe0d2('0x3d')]&&!this[_0xe0d2('0xb')][_0x3ab0bc[_0xe0d2('0x27')]][_0xff86ff][_0xe0d2('0x17')]){logger[_0xe0d2('0x22')](_0xe0d2('0x5a'),_0x3ab0bc[_0xe0d2('0x27')],this['channels'][_0x3ab0bc[_0xe0d2('0x27')]][_0xff86ff]['membername'],_0xff86ff);this[_0xe0d2('0xb')][_0x3ab0bc[_0xe0d2('0x27')]][_0xff86ff]['agentcomplete']=!![];this['channels'][_0x3ab0bc['uniqueid']][_0xff86ff]['agentcompleteAt']=moment()[_0xe0d2('0x2a')](_0xe0d2('0x2b'));this[_0xe0d2('0xb')][_0x3ab0bc['uniqueid']][_0xff86ff][_0xe0d2('0x4b')]=_0xe0d2('0x5b');this[_0xe0d2('0xb')][_0x3ab0bc[_0xe0d2('0x27')]][_0xff86ff][_0xe0d2('0x52')]=_0x3ab0bc[_0xe0d2('0x52')]==_0xe0d2('0x5c')?_0xe0d2('0x5d'):_0x3ab0bc[_0xe0d2('0x52')];this[_0xe0d2('0xb')][_0x3ab0bc[_0xe0d2('0x27')]][_0xff86ff][_0xe0d2('0x5e')]=_0x3ab0bc[_0xe0d2('0x5e')];if(this[_0xe0d2('0xc')][_0x3ab0bc[_0xe0d2('0x2d')]]&&this['voiceQueues'][_0x3ab0bc[_0xe0d2('0x2d')]][_0xe0d2('0x5f')]){this[_0xe0d2('0xb')][_0x3ab0bc[_0xe0d2('0x27')]][_0xff86ff][_0xe0d2('0x60')]=this[_0xe0d2('0xc')][_0x3ab0bc['queue']][_0xe0d2('0x61')];this[_0xe0d2('0xb')][_0x3ab0bc[_0xe0d2('0x27')]][_0xff86ff][_0xe0d2('0x62')]=!![];}this[_0xe0d2('0xd')][_0x3ab0bc[_0xe0d2('0x34')]]=_[_0xe0d2('0x63')](this[_0xe0d2('0xd')][_0x3ab0bc[_0xe0d2('0x34')]],[_0xe0d2('0x2d'),_0xe0d2('0x64')]);logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x3ab0bc[_0xe0d2('0x27')],util[_0xe0d2('0x28')](this[_0xe0d2('0xb')][_0x3ab0bc[_0xe0d2('0x27')]][_0xff86ff],{'showHidden':![],'depth':null}));ami[_0xe0d2('0x20')](_0xe0d2('0x65'),this[_0xe0d2('0xb')][_0x3ab0bc['uniqueid']][_0xff86ff]);logger[_0xe0d2('0x25')](_0xe0d2('0x66'),_0x3ab0bc['uniqueid'],util[_0xe0d2('0x28')]({'id':this[_0xe0d2('0xd')][_0x3ab0bc[_0xe0d2('0x34')]]['id'],'destaccountcode':_0x3ab0bc['destaccountcode']},{'showHidden':![],'depth':null}));this[_0xe0d2('0x20')](util[_0xe0d2('0x2a')]('user:%s',_0x3ab0bc[_0xe0d2('0x37')]),_0xe0d2('0x67'),{'id':this['agents'][_0x3ab0bc[_0xe0d2('0x34')]]['id'],'destaccountcode':_0x3ab0bc['destaccountcode']});}}}}}}catch(_0x40b676){logger[_0xe0d2('0x39')](_0xe0d2('0x68'),_0x3ab0bc['uniqueid'],util[_0xe0d2('0x28')](_0x40b676,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d2('0x1f')][_0xe0d2('0x19')]=function(_0x472cf5){try{if(this['isNotNull'](_0x472cf5)){logger['debug'](_0xe0d2('0x69'),_0x472cf5[_0xe0d2('0x27')],util['inspect'](_0x472cf5,{'showHidden':![],'depth':null}));this[_0xe0d2('0x6a')](_0x472cf5['uniqueid'],_[_0xe0d2('0x6b')](_0x472cf5[_0xe0d2('0x6c')])[0x0],_0x472cf5[_0xe0d2('0x6d')]);if(this['channels'][_0x472cf5['uniqueid']]){for(var _0x5143d8 in this[_0xe0d2('0xb')][_0x472cf5['uniqueid']]){if(this['channels'][_0x472cf5[_0xe0d2('0x27')]][_0xe0d2('0x3b')](_0x5143d8)){logger[_0xe0d2('0x22')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x472cf5[_0xe0d2('0x27')],_0x5143d8,_[_0xe0d2('0x6b')](_0x472cf5[_0xe0d2('0x6c')])[0x0],_0x472cf5['value']);if(_['isUndefined'](this[_0xe0d2('0xb')][_0x472cf5[_0xe0d2('0x27')]][_0x5143d8][_0xe0d2('0xe')])){this[_0xe0d2('0xb')][_0x472cf5['uniqueid']][_0x5143d8][_0xe0d2('0xe')]={};}this['channels'][_0x472cf5[_0xe0d2('0x27')]][_0x5143d8]['variables']=this['variables'][_0x472cf5[_0xe0d2('0x27')]];}}}}}catch(_0x4992d7){logger[_0xe0d2('0x39')](_0xe0d2('0x6e'),_0x472cf5['uniqueid'],util[_0xe0d2('0x28')](_0x4992d7,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d2('0x1f')][_0xe0d2('0x6a')]=function(_0x2c4b59,_0x540028,_0x3ca38b){var _0x126b54=[_0xe0d2('0x6f'),_0xe0d2('0x70'),_0xe0d2('0x71'),_0xe0d2('0x72'),_0xe0d2('0x73'),'rtpaudioqoslossbridged',_0xe0d2('0x74'),'rtpaudioqosrttbridged',_0xe0d2('0x75'),_0xe0d2('0x76'),_0xe0d2('0x77'),_0xe0d2('0x78'),'membercalls',_0xe0d2('0x79'),_0xe0d2('0x7a'),'memberlastcall',_0xe0d2('0x37'),'memberpenalty',_0xe0d2('0x7b')];if(!_[_0xe0d2('0x7c')](_0x540028)&&!_[_0xe0d2('0x7d')](_0x126b54,_0x540028)){if(_['isUndefined'](this[_0xe0d2('0xe')][_0x2c4b59])){this[_0xe0d2('0xe')][_0x2c4b59]={};}this['variables'][_0x2c4b59][_0x540028]=_0x3ca38b;}};VoiceAgentReport['prototype'][_0xe0d2('0x7e')]=function(_0x5e5269){try{if(this[_0xe0d2('0x21')](_0x5e5269)){logger[_0xe0d2('0x25')](_0xe0d2('0x7f'),_0x5e5269['uniqueid'],util['inspect'](_0x5e5269,{'showHidden':![],'depth':null}));if(this[_0xe0d2('0xb')][_0x5e5269[_0xe0d2('0x27')]]){for(var _0xf02fc6 in this[_0xe0d2('0xb')][_0x5e5269['uniqueid']]){if(this[_0xe0d2('0xb')][_0x5e5269[_0xe0d2('0x27')]][_0xe0d2('0x3b')](_0xf02fc6)){if(this['channels'][_0x5e5269[_0xe0d2('0x27')]][_0xf02fc6][_0xe0d2('0x52')]==_0xe0d2('0x5c')&&this[_0xe0d2('0xb')][_0x5e5269['uniqueid']][_0xf02fc6][_0xe0d2('0x17')]){logger[_0xe0d2('0x22')](_0xe0d2('0x80'),_0x5e5269[_0xe0d2('0x27')],_0xf02fc6);this[_0xe0d2('0xb')][_0x5e5269[_0xe0d2('0x27')]][_0xf02fc6][_0xe0d2('0x81')]=moment()[_0xe0d2('0x2a')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0xe0d2('0x25')](_0xe0d2('0x82'),_0x5e5269[_0xe0d2('0x27')],util[_0xe0d2('0x28')](_['values'](this[_0xe0d2('0xb')][_0x5e5269[_0xe0d2('0x27')]]),{'showHidden':![],'depth':null}));ami[_0xe0d2('0x20')](_0xe0d2('0x83'),_['values'](this[_0xe0d2('0xb')][_0x5e5269['uniqueid']]));delete this['channels'][_0x5e5269[_0xe0d2('0x27')]];}if(this[_0xe0d2('0xe')][_0x5e5269[_0xe0d2('0x27')]]){delete this[_0xe0d2('0xe')][_0x5e5269[_0xe0d2('0x27')]];}}}catch(_0x305f51){logger[_0xe0d2('0x39')](_0xe0d2('0x84'),_0x5e5269['uniqueid'],util[_0xe0d2('0x28')](_0x305f51,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xe0d2('0x1d')]=function(_0x4e060a){try{if(this[_0xe0d2('0x21')](_0x4e060a)){logger[_0xe0d2('0x25')](_0xe0d2('0x85'),_0x4e060a[_0xe0d2('0x27')],util['inspect'](_0x4e060a,{'showHidden':![],'depth':null}));if(this[_0xe0d2('0xb')][_0x4e060a[_0xe0d2('0x86')]]){for(var _0x4a56fc in this[_0xe0d2('0xb')][_0x4e060a['transfereeuniqueid']]){if(this[_0xe0d2('0xb')][_0x4e060a[_0xe0d2('0x86')]][_0xe0d2('0x3b')](_0x4a56fc)){if(_0x4e060a[_0xe0d2('0x87')]===_0x4a56fc){logger[_0xe0d2('0x22')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x4e060a[_0xe0d2('0x27')],this[_0xe0d2('0xb')][_0x4e060a['transfereeuniqueid']][_0x4a56fc][_0xe0d2('0x37')],_0x4a56fc);var _0xf1f363=moment();this[_0xe0d2('0xb')][_0x4e060a['transfereeuniqueid']][_0x4a56fc][_0xe0d2('0x17')]=!![];this['channels'][_0x4e060a[_0xe0d2('0x86')]][_0x4a56fc][_0xe0d2('0x81')]=moment()[_0xe0d2('0x2a')](_0xe0d2('0x2b'));this['channels'][_0x4e060a['transfereeuniqueid']][_0x4a56fc][_0xe0d2('0x4b')]=_0xe0d2('0x5b');this[_0xe0d2('0xb')][_0x4e060a[_0xe0d2('0x86')]][_0x4a56fc][_0xe0d2('0x52')]=_0xe0d2('0x5c');this[_0xe0d2('0xb')][_0x4e060a[_0xe0d2('0x86')]][_0x4a56fc][_0xe0d2('0x5e')]=_0xf1f363['diff'](this[_0xe0d2('0xb')][_0x4e060a['transfereeuniqueid']][_0x4a56fc][_0xe0d2('0x3d')],'seconds');}}}}if(this[_0xe0d2('0xb')][_0x4e060a['secondtransfereruniqueid']]){var _0x57d215=this['channels'][_0x4e060a[_0xe0d2('0x88')]];this[_0xe0d2('0xb')][_0x4e060a[_0xe0d2('0x88')]]=this['channels'][_0x4e060a['transfereeuniqueid']];this[_0xe0d2('0xb')][_0x4e060a[_0xe0d2('0x86')]]=_0x57d215;}}}catch(_0x48cca0){logger[_0xe0d2('0x39')](_0xe0d2('0x89'),_0x4e060a[_0xe0d2('0x27')],util['inspect'](_0x48cca0,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d2('0x1f')][_0xe0d2('0x1e')]=function(_0x2170ac){try{if(this['isNotNull'](_0x2170ac)){logger[_0xe0d2('0x25')](_0xe0d2('0x8a'),_0x2170ac['uniqueid'],util[_0xe0d2('0x28')](_0x2170ac,{'showHidden':![],'depth':null}));if(this[_0xe0d2('0xb')][_0x2170ac[_0xe0d2('0x86')]]){for(var _0x588727 in this['channels'][_0x2170ac[_0xe0d2('0x86')]]){if(this[_0xe0d2('0xb')][_0x2170ac[_0xe0d2('0x86')]]['hasOwnProperty'](_0x588727)){if(_0x2170ac[_0xe0d2('0x8b')]===_0x588727){logger[_0xe0d2('0x22')](_0xe0d2('0x8c'),_0x2170ac[_0xe0d2('0x27')],this[_0xe0d2('0xb')][_0x2170ac['transfereeuniqueid']][_0x588727]['membername'],_0x588727);var _0x4b3437=moment();this[_0xe0d2('0xb')][_0x2170ac[_0xe0d2('0x86')]][_0x588727][_0xe0d2('0x17')]=!![];this[_0xe0d2('0xb')][_0x2170ac[_0xe0d2('0x86')]][_0x588727][_0xe0d2('0x81')]=_0x4b3437;this['channels'][_0x2170ac[_0xe0d2('0x86')]][_0x588727][_0xe0d2('0x4b')]=_0xe0d2('0x5b');this[_0xe0d2('0xb')][_0x2170ac[_0xe0d2('0x86')]][_0x588727][_0xe0d2('0x52')]=_0xe0d2('0x5c');this[_0xe0d2('0xb')][_0x2170ac[_0xe0d2('0x86')]][_0x588727][_0xe0d2('0x5e')]=_0x4b3437[_0xe0d2('0x8d')](this[_0xe0d2('0xb')][_0x2170ac['transfereeuniqueid']][_0x588727][_0xe0d2('0x3d')],_0xe0d2('0x8e'));}}}}}}catch(_0x53184d){logger[_0xe0d2('0x39')]('[%s][voiceAgentReport][blindtransfer]',_0x2170ac[_0xe0d2('0x27')],util[_0xe0d2('0x28')](_0x53184d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d2('0x1f')][_0xe0d2('0x8f')]=function(_0x593d9b){var _0x4975a2='';try{if(this[_0xe0d2('0x21')](_0x593d9b)){logger[_0xe0d2('0x25')](_0xe0d2('0x90'),_0x593d9b[_0xe0d2('0x27')],util[_0xe0d2('0x28')](_0x593d9b,{'showHidden':![],'depth':null}));if(_0x593d9b[_0xe0d2('0x91')]){_0x4975a2=_0x593d9b[_0xe0d2('0x91')][_0xe0d2('0x92')](0x0,_0x593d9b[_0xe0d2('0x91')][_0xe0d2('0x93')]('-'));if(this[_0xe0d2('0xd')][_0x4975a2]){logger['info'](_0xe0d2('0x94'),_0x593d9b['uniqueid'],_0x4975a2);this[_0xe0d2('0xd')][_0x4975a2][_0xe0d2('0x95')]=!![];}}}}catch(_0x552ea7){logger[_0xe0d2('0x39')](_0xe0d2('0x96'),_0x593d9b[_0xe0d2('0x27')],util['inspect'](_0x552ea7,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d2('0x1f')][_0xe0d2('0x1c')]=function(_0x428341){var _0x4af78e='';try{if(this[_0xe0d2('0x21')](_0x428341)){logger['debug'](_0xe0d2('0x97'),_0x428341['uniqueid'],util[_0xe0d2('0x28')](_0x428341,{'showHidden':![],'depth':null}));if(_0x428341[_0xe0d2('0x91')]){_0x4af78e=_0x428341['channel'][_0xe0d2('0x92')](0x0,_0x428341['channel'][_0xe0d2('0x93')]('-'));if(this[_0xe0d2('0xd')][_0x4af78e]){logger[_0xe0d2('0x22')](_0xe0d2('0x98'),_0x428341[_0xe0d2('0x27')],_0x4af78e);this[_0xe0d2('0xd')][_0x4af78e]['onhold']=![];}}}}catch(_0x46805e){logger['error'](_0xe0d2('0x99'),_0x428341[_0xe0d2('0x27')],util[_0xe0d2('0x28')](_0x46805e,{'showHidden':![],'depth':null}));}};module['exports']=VoiceAgentReport;
git://repos.xcallymotion.com / motion2.git / blob