Built motion from commit 19a84241.|2.5.34
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x5ac2=['[%s][voiceDialReport][dialend]','addVariable','variable','value','outboundrouteid','[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s','[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:','[%s][voiceDialReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberlastcall','memberpenalty','memberrealtime','isNil','includes','syncHangup','[%s][voiceDialReport][hangup]\x20event:','endtime','diff','starttime','seconds','complete','total','answered','holdtime','answertime','billableseconds','sumBillable','sumDuration','duration','[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:','custom:voiceDialReport','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','custom:dialend','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','voice_outbound:save','[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event','stringify','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:','voice_outbound_channel:remove','linkedid','[%s][voiceDialReport][hangup]','syncNewExten','application','toLowerCase','set','applicationdata','appdata','startsWith','cdr(','[%s][voiceDialReport][newexten]\x20application:%s\x20appdata:%s','split','exports','lodash','moment','util','ioredis','../../../config/environment','../../../config/logger','ami','../ami','redis','localhost','socket.io-emitter','channels','outboundChannels','outbound','applications','variables','dialbegin','syncDialBegin','bind','dialend','syncDialEnd','syncVarSet','newexten','hangup','prototype','isNotNull','isUndefined','emit','[%s][voiceDialReport][dialbegin]\x20event:','uniqueid','inspect','merge','format','YYYY-MM-DD\x20HH:mm:ss','called','channel','substring','lastIndexOf','omit','info','[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called','membername','interface','debug','[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:','voice_outbound_channel:save','[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:','custom:dialbegin','error','[%s][voiceDialReport][dialbegin]','[%s][voiceDialReport][dialend]\x20event:','dialstatus','ANSWER','connectedlinenum','connectedlinename','lastevent','connect','[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:','custom:dialconnect','[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:','voice:outbound'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x5ac2,0x13a));var _0x25ac=function(_0x5624f7,_0x27951e){_0x5624f7=_0x5624f7-0x0;var _0x1320f0=_0x5ac2[_0x5624f7];return _0x1320f0;};'use strict';var _=require(_0x25ac('0x0'));var moment=require(_0x25ac('0x1'));var util=require(_0x25ac('0x2'));var Redis=require(_0x25ac('0x3'));var config=require(_0x25ac('0x4'));var logger=require(_0x25ac('0x5'))(_0x25ac('0x6'));var ami=require(_0x25ac('0x7'));config[_0x25ac('0x8')]=_['defaults'](config[_0x25ac('0x8')],{'host':_0x25ac('0x9'),'port':0x18eb});var io=require(_0x25ac('0xa'))(new Redis(config[_0x25ac('0x8')]));function VoiceDialReport(_0xd2872){this[_0x25ac('0xb')]=_0xd2872[_0x25ac('0xc')];this[_0x25ac('0xd')]=_0xd2872[_0x25ac('0xd')];this[_0x25ac('0xe')]={};this[_0x25ac('0xf')]={};ami['on'](_0x25ac('0x10'),this[_0x25ac('0x11')][_0x25ac('0x12')](this));ami['on'](_0x25ac('0x13'),this[_0x25ac('0x14')][_0x25ac('0x12')](this));ami['on']('varset',this[_0x25ac('0x15')][_0x25ac('0x12')](this));ami['on'](_0x25ac('0x16'),this['syncNewExten']['bind'](this));ami['on'](_0x25ac('0x17'),this['syncHangup'][_0x25ac('0x12')](this));}VoiceDialReport[_0x25ac('0x18')][_0x25ac('0x19')]=function(_0x5d5d40){return _0x5d5d40!==null&&!_[_0x25ac('0x1a')](_0x5d5d40);};VoiceDialReport[_0x25ac('0x18')]['emit']=function(_0x3f005e,_0x3c70a9,_0x4e5865){io['to'](_0x3f005e)[_0x25ac('0x1b')](_0x3c70a9,_0x4e5865);};VoiceDialReport[_0x25ac('0x18')][_0x25ac('0x11')]=function(_0x1180c1){try{if(this[_0x25ac('0x19')](_0x1180c1)){logger['debug'](_0x25ac('0x1c'),_0x1180c1[_0x25ac('0x1d')],util[_0x25ac('0x1e')](_0x1180c1,{'showHidden':![],'depth':null}));if(this[_0x25ac('0xb')][_0x1180c1[_0x25ac('0x1d')]]){_[_0x25ac('0x1f')](this[_0x25ac('0xb')][_0x1180c1['uniqueid']],{'starttime':moment()[_0x25ac('0x20')](_0x25ac('0x21')),'lastevent':_0x25ac('0x22'),'interface':_0x1180c1[_0x25ac('0x23')][_0x25ac('0x24')](0x0,_0x1180c1[_0x25ac('0x23')][_0x25ac('0x25')]('-')),'membername':_0x1180c1[_0x25ac('0x23')][_0x25ac('0x24')](_0x1180c1[_0x25ac('0x23')]['lastIndexOf']('/')+0x1,_0x1180c1[_0x25ac('0x23')][_0x25ac('0x25')]('-'))},_[_0x25ac('0x26')](_0x1180c1,['event','privilege']));logger[_0x25ac('0x27')](_0x25ac('0x28'),_0x1180c1[_0x25ac('0x1d')],this['channels'][_0x1180c1[_0x25ac('0x1d')]][_0x25ac('0x29')],this['channels'][_0x1180c1['uniqueid']][_0x25ac('0x2a')]);logger[_0x25ac('0x2b')](_0x25ac('0x2c'),_0x1180c1[_0x25ac('0x1d')],util[_0x25ac('0x1e')](this[_0x25ac('0xb')][_0x1180c1[_0x25ac('0x1d')]],{'showHidden':![],'depth':null}));if(this[_0x25ac('0xe')][_0x1180c1[_0x25ac('0x1d')]])_[_0x25ac('0x1f')](this[_0x25ac('0xb')][_0x1180c1[_0x25ac('0x1d')]],this['applications'][_0x1180c1['uniqueid']]);this[_0x25ac('0x1b')]('voice:outbound',_0x25ac('0x2d'),this[_0x25ac('0xb')][_0x1180c1[_0x25ac('0x1d')]]);logger[_0x25ac('0x2b')](_0x25ac('0x2e'),_0x1180c1['uniqueid'],util[_0x25ac('0x1e')](this['channels'][_0x1180c1[_0x25ac('0x1d')]],{'showHidden':![],'depth':null}));ami[_0x25ac('0x1b')](_0x25ac('0x2f'),this[_0x25ac('0xb')][_0x1180c1[_0x25ac('0x1d')]]);}}}catch(_0x5505a2){logger[_0x25ac('0x30')](_0x25ac('0x31'),_0x1180c1[_0x25ac('0x1d')],util['inspect'](_0x5505a2,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x25ac('0x18')][_0x25ac('0x14')]=function(_0x228324){try{if(this[_0x25ac('0x19')](_0x228324)){logger[_0x25ac('0x2b')](_0x25ac('0x32'),_0x228324[_0x25ac('0x1d')],util['inspect'](_0x228324,{'showHidden':![],'depth':null}));if(this[_0x25ac('0xb')][_0x228324[_0x25ac('0x1d')]]){this[_0x25ac('0xb')][_0x228324[_0x25ac('0x1d')]][_0x25ac('0x33')]=_0x228324[_0x25ac('0x33')];if(_0x228324[_0x25ac('0x33')]===_0x25ac('0x34')){this[_0x25ac('0xb')][_0x228324['uniqueid']][_0x25ac('0x35')]=_0x228324['connectedlinenum'];this['channels'][_0x228324[_0x25ac('0x1d')]][_0x25ac('0x36')]=_0x228324[_0x25ac('0x36')];this['channels'][_0x228324['uniqueid']]['answertime']=moment()[_0x25ac('0x20')](_0x25ac('0x21'));this[_0x25ac('0xb')][_0x228324[_0x25ac('0x1d')]][_0x25ac('0x37')]=_0x25ac('0x38');logger['info']('[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect',_0x228324[_0x25ac('0x1d')],_0x228324['channel'][_0x25ac('0x24')](_0x228324[_0x25ac('0x23')][_0x25ac('0x25')]('/')+0x1,_0x228324[_0x25ac('0x23')][_0x25ac('0x25')]('-')));logger[_0x25ac('0x2b')](_0x25ac('0x39'),_0x228324[_0x25ac('0x1d')],util[_0x25ac('0x1e')](this[_0x25ac('0xb')][_0x228324[_0x25ac('0x1d')]],{'showHidden':![],'depth':null}));ami['emit'](_0x25ac('0x3a'),this['channels'][_0x228324[_0x25ac('0x1d')]]);}logger[_0x25ac('0x2b')](_0x25ac('0x3b'),_0x228324[_0x25ac('0x1d')],util[_0x25ac('0x1e')](this[_0x25ac('0xb')][_0x228324[_0x25ac('0x1d')]],{'showHidden':![],'depth':null}));this['emit'](_0x25ac('0x3c'),_0x25ac('0x2d'),this['channels'][_0x228324[_0x25ac('0x1d')]]);}}}catch(_0xaa2c50){logger[_0x25ac('0x30')](_0x25ac('0x3d'),_0x228324['uniqueid'],util[_0x25ac('0x1e')](_0xaa2c50,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x25ac('0x18')][_0x25ac('0x15')]=function(_0x332ddf){try{if(this[_0x25ac('0x19')](_0x332ddf)){logger['debug']('[%s][voiceDialReport][varset]\x20event:',_0x332ddf[_0x25ac('0x1d')],util[_0x25ac('0x1e')](_0x332ddf,{'showHidden':![],'depth':null}));this[_0x25ac('0x3e')](_0x332ddf[_0x25ac('0x1d')],_['keys'](_0x332ddf[_0x25ac('0x3f')])[0x0],_0x332ddf[_0x25ac('0x40')]);if(this[_0x25ac('0x19')](_0x332ddf[_0x25ac('0x3f')])&&this[_0x25ac('0x19')](_0x332ddf[_0x25ac('0x3f')][_0x25ac('0x41')])){if(_[_0x25ac('0x1a')](this['channels'][_0x332ddf[_0x25ac('0x1d')]])){this[_0x25ac('0xb')][_0x332ddf[_0x25ac('0x1d')]]={'routeId':_0x332ddf[_0x25ac('0x40')],'variables':this[_0x25ac('0xf')][_0x332ddf[_0x25ac('0x1d')]],'motionChannel':'voice'};logger['info'](_0x25ac('0x42'),_0x332ddf[_0x25ac('0x1d')],_0x332ddf[_0x25ac('0x3f')][_0x25ac('0x41')],_['keys'](_0x332ddf[_0x25ac('0x3f')])[0x0],_0x332ddf[_0x25ac('0x40')]);logger['debug'](_0x25ac('0x43'),_0x332ddf[_0x25ac('0x1d')],util['inspect'](this[_0x25ac('0xb')][_0x332ddf[_0x25ac('0x1d')]],{'showHidden':![],'depth':null}));this[_0x25ac('0x1b')](_0x25ac('0x3c'),'voice_outbound_channel:save',this[_0x25ac('0xb')][_0x332ddf[_0x25ac('0x1d')]]);}}}}catch(_0x55df82){logger[_0x25ac('0x30')](_0x25ac('0x44'),_0x332ddf['uniqueid'],util['inspect'](_0x55df82,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x25ac('0x18')][_0x25ac('0x3e')]=function(_0x1d78c5,_0x7679f8,_0xf76984){var _0x24eaba=[_0x25ac('0x45'),_0x25ac('0x46'),_0x25ac('0x47'),_0x25ac('0x48'),_0x25ac('0x49'),_0x25ac('0x4a'),_0x25ac('0x4b'),_0x25ac('0x4c'),'sipcallid',_0x25ac('0x4d'),_0x25ac('0x4e'),_0x25ac('0x4f'),_0x25ac('0x50'),_0x25ac('0x51'),'memberinterface',_0x25ac('0x52'),_0x25ac('0x29'),_0x25ac('0x53'),_0x25ac('0x54')];if(!_[_0x25ac('0x55')](_0x7679f8)&&!_[_0x25ac('0x56')](_0x24eaba,_0x7679f8)){if(_[_0x25ac('0x1a')](this[_0x25ac('0xf')][_0x1d78c5])){this[_0x25ac('0xf')][_0x1d78c5]={};}this[_0x25ac('0xf')][_0x1d78c5][_0x7679f8]=_0xf76984;}};VoiceDialReport[_0x25ac('0x18')][_0x25ac('0x57')]=function(_0x323173){try{if(this['isNotNull'](_0x323173)){logger[_0x25ac('0x2b')](_0x25ac('0x58'),_0x323173[_0x25ac('0x1d')],util['inspect'](_0x323173,{'showHidden':![],'depth':null}));if(this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]]){logger[_0x25ac('0x27')]('[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete',_0x323173['uniqueid'],_0x323173['cause-txt']);this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]][_0x25ac('0x59')]=moment()[_0x25ac('0x20')](_0x25ac('0x21'));this[_0x25ac('0xb')][_0x323173['uniqueid']]['duration']=moment(this['channels'][_0x323173[_0x25ac('0x1d')]][_0x25ac('0x59')])[_0x25ac('0x5a')](this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]][_0x25ac('0x5b')],_0x25ac('0x5c'));this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]]['lastevent']=_0x25ac('0x5d');this[_0x25ac('0xd')][_0x25ac('0x5e')]+=0x1;if(this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]]['answertime']){this[_0x25ac('0xd')][_0x25ac('0x5f')]+=0x1;this['channels'][_0x323173[_0x25ac('0x1d')]][_0x25ac('0x60')]=moment(this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]][_0x25ac('0x61')])['diff'](this[_0x25ac('0xb')][_0x323173['uniqueid']][_0x25ac('0x5b')],_0x25ac('0x5c'));this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]][_0x25ac('0x62')]=moment(this['channels'][_0x323173['uniqueid']][_0x25ac('0x59')])[_0x25ac('0x5a')](this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]][_0x25ac('0x61')],_0x25ac('0x5c'));this[_0x25ac('0xd')]['sumHoldTime']+=this['channels'][_0x323173[_0x25ac('0x1d')]][_0x25ac('0x60')]||0x0;this[_0x25ac('0xd')][_0x25ac('0x63')]+=this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]]['billableseconds'];}this[_0x25ac('0xd')][_0x25ac('0x64')]+=this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]][_0x25ac('0x65')];logger[_0x25ac('0x2b')](_0x25ac('0x66'),_0x323173[_0x25ac('0x1d')],util[_0x25ac('0x1e')](this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]],{'showHidden':![],'depth':null}));ami[_0x25ac('0x1b')](_0x25ac('0x67'),this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]]);logger[_0x25ac('0x2b')](_0x25ac('0x68'),_0x323173['uniqueid'],util[_0x25ac('0x1e')](this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]],{'showHidden':![],'depth':null}));ami[_0x25ac('0x1b')](_0x25ac('0x69'),this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]]);logger[_0x25ac('0x2b')](_0x25ac('0x6a'),_0x323173['uniqueid'],util[_0x25ac('0x1e')](this['channels'][_0x323173[_0x25ac('0x1d')]],{'showHidden':![],'depth':null}));this[_0x25ac('0x1b')](_0x25ac('0x3c'),_0x25ac('0x6b'),this[_0x25ac('0xd')]);logger[_0x25ac('0x27')](_0x25ac('0x6c'),JSON[_0x25ac('0x6d')](this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]]));logger[_0x25ac('0x2b')](_0x25ac('0x6e'),_0x323173[_0x25ac('0x1d')],util[_0x25ac('0x1e')](this[_0x25ac('0xb')][_0x323173[_0x25ac('0x1d')]],{'showHidden':![],'depth':null}));this[_0x25ac('0x1b')](_0x25ac('0x3c'),_0x25ac('0x6f'),this[_0x25ac('0xb')][_0x323173['uniqueid']]);delete this[_0x25ac('0xb')][_0x323173['uniqueid']];}else if(this[_0x25ac('0xb')][_0x323173[_0x25ac('0x70')]]){this[_0x25ac('0xb')][_0x323173[_0x25ac('0x70')]][_0x25ac('0x1d')]=this[_0x25ac('0xb')][_0x323173[_0x25ac('0x70')]]['destuniqueid'];}if(this[_0x25ac('0xf')][_0x323173[_0x25ac('0x1d')]]){delete this[_0x25ac('0xf')][_0x323173[_0x25ac('0x1d')]];}}}catch(_0x30675d){logger[_0x25ac('0x30')](_0x25ac('0x71'),_0x323173[_0x25ac('0x1d')],util[_0x25ac('0x1e')](_0x30675d,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x25ac('0x18')][_0x25ac('0x72')]=function(_0x8fd8c4){try{if(this[_0x25ac('0x19')](_0x8fd8c4)){logger[_0x25ac('0x2b')]('[%s][voiceDialReport][newexten]\x20event:',_0x8fd8c4[_0x25ac('0x1d')],util[_0x25ac('0x1e')](_0x8fd8c4,{'showHidden':![],'depth':null}));if(_0x8fd8c4[_0x25ac('0x73')][_0x25ac('0x74')]()===_0x25ac('0x75')){_0x8fd8c4[_0x25ac('0x76')]=(_0x8fd8c4[_0x25ac('0x77')]||_0x8fd8c4[_0x25ac('0x76')])['toLowerCase']();if(_[_0x25ac('0x78')](_0x8fd8c4[_0x25ac('0x76')],_0x25ac('0x79'))){if(_['isUndefined'](this['applications'][_0x8fd8c4[_0x25ac('0x1d')]]))this[_0x25ac('0xe')][_0x8fd8c4[_0x25ac('0x1d')]]={};logger['info'](_0x25ac('0x7a'),_0x8fd8c4[_0x25ac('0x1d')],_0x8fd8c4['application'],_0x8fd8c4[_0x25ac('0x76')]);var _0x11a7e8=_0x8fd8c4['applicationdata'][_0x25ac('0x7b')]('=');var _0x87a100=_0x11a7e8[0x0]['match'](/cdr\((.*)\)/);if(_0x87a100)this['applications'][_0x8fd8c4[_0x25ac('0x1d')]][_0x87a100[0x1]]=_0x11a7e8[0x1];}}}}catch(_0x2baf8b){logger['error']('[%s][voiceDialReport][newexten]',_0x8fd8c4['uniqueid'],util[_0x25ac('0x1e')](_0x2baf8b,{'showHidden':![],'depth':null}));}};module[_0x25ac('0x7c')]=VoiceDialReport;