Built motion from commit 953226e6.|2.6.32
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x2f1b=['interface','applications','voice:outbound','voice_outbound_channel:save','[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:','inspect','custom:dialbegin','error','[%s][voiceDialReport][dialbegin]','syncDialEnd','dialstatus','ANSWER','connectedlinenum','connectedlinename','answertime','YYYY-MM-DD\x20HH:mm:ss','lastevent','connect','info','[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect','[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:','custom:dialconnect','[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:','[%s][voiceDialReport][dialend]','addVariable','keys','variable','value','outboundrouteid','[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:','[%s][voiceDialReport][varset]','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberpenalty','memberrealtime','isNil','includes','[%s][voiceDialReport][hangup]\x20event:','[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete','cause-txt','format','endtime','diff','starttime','seconds','complete','answered','holdtime','billableseconds','sumHoldTime','sumBillable','sumDuration','duration','[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:','custom:voiceDialReport','custom:dialend','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','voice_outbound:save','[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event','stringify','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:','voice_outbound_channel:remove','linkedid','destuniqueid','[%s][voiceDialReport][hangup]','syncNewExten','application','set','appdata','applicationdata','toLowerCase','startsWith','cdr(','split','match','[%s][voiceDialReport][newexten]','exports','lodash','moment','util','ioredis','../../../config/environment','../../../config/logger','../ami','redis','defaults','localhost','socket.io-emitter','channels','outbound','variables','bind','dialend','varset','syncVarSet','hangup','syncHangup','prototype','isUndefined','emit','isNotNull','debug','[%s][voiceDialReport][dialbegin]\x20event:','uniqueid','merge','substring','channel','lastIndexOf','omit','event','privilege','[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called','membername'];(function(_0x4bd254,_0x347d7a){var _0x3dcead=function(_0x4b5594){while(--_0x4b5594){_0x4bd254['push'](_0x4bd254['shift']());}};_0x3dcead(++_0x347d7a);}(_0x2f1b,0xd2));var _0xb2f1=function(_0x421184,_0x2a0388){_0x421184=_0x421184-0x0;var _0x3623b1=_0x2f1b[_0x421184];return _0x3623b1;};'use strict';var _=require(_0xb2f1('0x0'));var moment=require(_0xb2f1('0x1'));var util=require(_0xb2f1('0x2'));var Redis=require(_0xb2f1('0x3'));var config=require(_0xb2f1('0x4'));var logger=require(_0xb2f1('0x5'))('ami');var ami=require(_0xb2f1('0x6'));config[_0xb2f1('0x7')]=_[_0xb2f1('0x8')](config['redis'],{'host':_0xb2f1('0x9'),'port':0x18eb});var io=require(_0xb2f1('0xa'))(new Redis(config[_0xb2f1('0x7')]));function VoiceDialReport(_0x51acca){this[_0xb2f1('0xb')]=_0x51acca['outboundChannels'];this['outbound']=_0x51acca[_0xb2f1('0xc')];this['applications']={};this[_0xb2f1('0xd')]={};ami['on']('dialbegin',this['syncDialBegin'][_0xb2f1('0xe')](this));ami['on'](_0xb2f1('0xf'),this['syncDialEnd'][_0xb2f1('0xe')](this));ami['on'](_0xb2f1('0x10'),this[_0xb2f1('0x11')][_0xb2f1('0xe')](this));ami['on'](_0xb2f1('0x12'),this[_0xb2f1('0x13')][_0xb2f1('0xe')](this));}VoiceDialReport[_0xb2f1('0x14')]['isNotNull']=function(_0x20ec3e){return _0x20ec3e!==null&&!_[_0xb2f1('0x15')](_0x20ec3e);};VoiceDialReport['prototype'][_0xb2f1('0x16')]=function(_0x5cff89,_0x108f6b,_0x444323){io['to'](_0x5cff89)[_0xb2f1('0x16')](_0x108f6b,_0x444323);};VoiceDialReport['prototype']['syncDialBegin']=function(_0x330288){try{if(this[_0xb2f1('0x17')](_0x330288)){logger[_0xb2f1('0x18')](_0xb2f1('0x19'),_0x330288[_0xb2f1('0x1a')],util['inspect'](_0x330288,{'showHidden':![],'depth':null}));if(this[_0xb2f1('0xb')][_0x330288[_0xb2f1('0x1a')]]){_[_0xb2f1('0x1b')](this['channels'][_0x330288['uniqueid']],{'starttime':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':'called','interface':_0x330288['channel'][_0xb2f1('0x1c')](0x0,_0x330288[_0xb2f1('0x1d')][_0xb2f1('0x1e')]('-')),'membername':_0x330288[_0xb2f1('0x1d')]['substring'](_0x330288[_0xb2f1('0x1d')][_0xb2f1('0x1e')]('/')+0x1,_0x330288['channel']['lastIndexOf']('-'))},_[_0xb2f1('0x1f')](_0x330288,[_0xb2f1('0x20'),_0xb2f1('0x21')]));logger['info'](_0xb2f1('0x22'),_0x330288[_0xb2f1('0x1a')],this['channels'][_0x330288[_0xb2f1('0x1a')]][_0xb2f1('0x23')],this['channels'][_0x330288[_0xb2f1('0x1a')]][_0xb2f1('0x24')]);logger['debug']('[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:',_0x330288[_0xb2f1('0x1a')],util['inspect'](this[_0xb2f1('0xb')][_0x330288[_0xb2f1('0x1a')]],{'showHidden':![],'depth':null}));if(this[_0xb2f1('0x25')][_0x330288['uniqueid']])_[_0xb2f1('0x1b')](this[_0xb2f1('0xb')][_0x330288[_0xb2f1('0x1a')]],this[_0xb2f1('0x25')][_0x330288[_0xb2f1('0x1a')]]);this['emit'](_0xb2f1('0x26'),_0xb2f1('0x27'),this['channels'][_0x330288[_0xb2f1('0x1a')]]);logger[_0xb2f1('0x18')](_0xb2f1('0x28'),_0x330288[_0xb2f1('0x1a')],util[_0xb2f1('0x29')](this[_0xb2f1('0xb')][_0x330288[_0xb2f1('0x1a')]],{'showHidden':![],'depth':null}));ami[_0xb2f1('0x16')](_0xb2f1('0x2a'),this[_0xb2f1('0xb')][_0x330288[_0xb2f1('0x1a')]]);}}}catch(_0x402f96){logger[_0xb2f1('0x2b')](_0xb2f1('0x2c'),_0x330288['uniqueid'],util[_0xb2f1('0x29')](_0x402f96,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xb2f1('0x14')][_0xb2f1('0x2d')]=function(_0x52596e){try{if(this[_0xb2f1('0x17')](_0x52596e)){logger['debug']('[%s][voiceDialReport][dialend]\x20event:',_0x52596e[_0xb2f1('0x1a')],util[_0xb2f1('0x29')](_0x52596e,{'showHidden':![],'depth':null}));if(this[_0xb2f1('0xb')][_0x52596e['uniqueid']]){this[_0xb2f1('0xb')][_0x52596e[_0xb2f1('0x1a')]]['dialstatus']=_0x52596e[_0xb2f1('0x2e')];if(_0x52596e[_0xb2f1('0x2e')]===_0xb2f1('0x2f')){this['channels'][_0x52596e[_0xb2f1('0x1a')]][_0xb2f1('0x30')]=_0x52596e[_0xb2f1('0x30')];this['channels'][_0x52596e[_0xb2f1('0x1a')]][_0xb2f1('0x31')]=_0x52596e[_0xb2f1('0x31')];this[_0xb2f1('0xb')][_0x52596e[_0xb2f1('0x1a')]][_0xb2f1('0x32')]=moment()['format'](_0xb2f1('0x33'));this[_0xb2f1('0xb')][_0x52596e[_0xb2f1('0x1a')]][_0xb2f1('0x34')]=_0xb2f1('0x35');logger[_0xb2f1('0x36')](_0xb2f1('0x37'),_0x52596e['uniqueid'],_0x52596e[_0xb2f1('0x1d')][_0xb2f1('0x1c')](_0x52596e['channel'][_0xb2f1('0x1e')]('/')+0x1,_0x52596e[_0xb2f1('0x1d')][_0xb2f1('0x1e')]('-')));logger[_0xb2f1('0x18')](_0xb2f1('0x38'),_0x52596e[_0xb2f1('0x1a')],util[_0xb2f1('0x29')](this[_0xb2f1('0xb')][_0x52596e[_0xb2f1('0x1a')]],{'showHidden':![],'depth':null}));ami[_0xb2f1('0x16')](_0xb2f1('0x39'),this['channels'][_0x52596e['uniqueid']]);}logger[_0xb2f1('0x18')](_0xb2f1('0x3a'),_0x52596e[_0xb2f1('0x1a')],util[_0xb2f1('0x29')](this['channels'][_0x52596e[_0xb2f1('0x1a')]],{'showHidden':![],'depth':null}));this[_0xb2f1('0x16')](_0xb2f1('0x26'),_0xb2f1('0x27'),this['channels'][_0x52596e[_0xb2f1('0x1a')]]);}}}catch(_0x5cf1aa){logger[_0xb2f1('0x2b')](_0xb2f1('0x3b'),_0x52596e[_0xb2f1('0x1a')],util['inspect'](_0x5cf1aa,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xb2f1('0x14')][_0xb2f1('0x11')]=function(_0x49ecc2){try{if(this[_0xb2f1('0x17')](_0x49ecc2)){logger[_0xb2f1('0x18')]('[%s][voiceDialReport][varset]\x20event:',_0x49ecc2[_0xb2f1('0x1a')],util[_0xb2f1('0x29')](_0x49ecc2,{'showHidden':![],'depth':null}));this[_0xb2f1('0x3c')](_0x49ecc2['uniqueid'],_[_0xb2f1('0x3d')](_0x49ecc2[_0xb2f1('0x3e')])[0x0],_0x49ecc2[_0xb2f1('0x3f')]);if(this[_0xb2f1('0x17')](_0x49ecc2[_0xb2f1('0x3e')])&&this['isNotNull'](_0x49ecc2[_0xb2f1('0x3e')][_0xb2f1('0x40')])){if(_[_0xb2f1('0x15')](this['channels'][_0x49ecc2[_0xb2f1('0x1a')]])){this[_0xb2f1('0xb')][_0x49ecc2[_0xb2f1('0x1a')]]={'routeId':_0x49ecc2[_0xb2f1('0x3f')],'variables':this['variables'][_0x49ecc2[_0xb2f1('0x1a')]],'motionChannel':'voice'};logger[_0xb2f1('0x36')]('[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s',_0x49ecc2[_0xb2f1('0x1a')],_0x49ecc2['variable']['outboundrouteid'],_['keys'](_0x49ecc2['variable'])[0x0],_0x49ecc2['value']);logger[_0xb2f1('0x18')](_0xb2f1('0x41'),_0x49ecc2[_0xb2f1('0x1a')],util['inspect'](this['channels'][_0x49ecc2[_0xb2f1('0x1a')]],{'showHidden':![],'depth':null}));this['emit']('voice:outbound',_0xb2f1('0x27'),this[_0xb2f1('0xb')][_0x49ecc2[_0xb2f1('0x1a')]]);}}}}catch(_0x3a4414){logger[_0xb2f1('0x2b')](_0xb2f1('0x42'),_0x49ecc2[_0xb2f1('0x1a')],util[_0xb2f1('0x29')](_0x3a4414,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xb2f1('0x14')][_0xb2f1('0x3c')]=function(_0x3acb0f,_0x1f8cf8,_0x1ccc4b){var _0x53d52a=['rtpaudioqos','rtpaudioqosbridged',_0xb2f1('0x43'),_0xb2f1('0x44'),_0xb2f1('0x45'),_0xb2f1('0x46'),'rtpaudioqosrtt',_0xb2f1('0x47'),_0xb2f1('0x48'),_0xb2f1('0x49'),_0xb2f1('0x4a'),_0xb2f1('0x4b'),_0xb2f1('0x4c'),_0xb2f1('0x4d'),_0xb2f1('0x4e'),'memberlastcall','membername',_0xb2f1('0x4f'),_0xb2f1('0x50')];if(!_[_0xb2f1('0x51')](_0x1f8cf8)&&!_[_0xb2f1('0x52')](_0x53d52a,_0x1f8cf8)){if(_[_0xb2f1('0x15')](this['variables'][_0x3acb0f])){this[_0xb2f1('0xd')][_0x3acb0f]={};}this[_0xb2f1('0xd')][_0x3acb0f][_0x1f8cf8]=_0x1ccc4b;}};VoiceDialReport[_0xb2f1('0x14')][_0xb2f1('0x13')]=function(_0x38c0a3){try{if(this[_0xb2f1('0x17')](_0x38c0a3)){logger[_0xb2f1('0x18')](_0xb2f1('0x53'),_0x38c0a3[_0xb2f1('0x1a')],util[_0xb2f1('0x29')](_0x38c0a3,{'showHidden':![],'depth':null}));if(this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x1a')]]){logger['info'](_0xb2f1('0x54'),_0x38c0a3[_0xb2f1('0x1a')],_0x38c0a3[_0xb2f1('0x55')]);this['channels'][_0x38c0a3[_0xb2f1('0x1a')]]['endtime']=moment()[_0xb2f1('0x56')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x1a')]]['duration']=moment(this[_0xb2f1('0xb')][_0x38c0a3['uniqueid']][_0xb2f1('0x57')])[_0xb2f1('0x58')](this['channels'][_0x38c0a3[_0xb2f1('0x1a')]][_0xb2f1('0x59')],_0xb2f1('0x5a'));this[_0xb2f1('0xb')][_0x38c0a3['uniqueid']][_0xb2f1('0x34')]=_0xb2f1('0x5b');this[_0xb2f1('0xc')]['total']+=0x1;if(this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x1a')]]['answertime']){this[_0xb2f1('0xc')][_0xb2f1('0x5c')]+=0x1;this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x1a')]][_0xb2f1('0x5d')]=moment(this['channels'][_0x38c0a3[_0xb2f1('0x1a')]]['answertime'])[_0xb2f1('0x58')](this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x1a')]][_0xb2f1('0x59')],_0xb2f1('0x5a'));this[_0xb2f1('0xb')][_0x38c0a3['uniqueid']][_0xb2f1('0x5e')]=moment(this['channels'][_0x38c0a3[_0xb2f1('0x1a')]]['endtime'])[_0xb2f1('0x58')](this['channels'][_0x38c0a3[_0xb2f1('0x1a')]]['answertime'],_0xb2f1('0x5a'));this[_0xb2f1('0xc')][_0xb2f1('0x5f')]+=this['channels'][_0x38c0a3[_0xb2f1('0x1a')]][_0xb2f1('0x5d')]||0x0;this[_0xb2f1('0xc')][_0xb2f1('0x60')]+=this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x1a')]][_0xb2f1('0x5e')];}this[_0xb2f1('0xc')][_0xb2f1('0x61')]+=this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x1a')]][_0xb2f1('0x62')];logger[_0xb2f1('0x18')](_0xb2f1('0x63'),_0x38c0a3['uniqueid'],util[_0xb2f1('0x29')](this[_0xb2f1('0xb')][_0x38c0a3['uniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0xb2f1('0x64'),this['channels'][_0x38c0a3[_0xb2f1('0x1a')]]);logger[_0xb2f1('0x18')]('[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:',_0x38c0a3[_0xb2f1('0x1a')],util[_0xb2f1('0x29')](this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x1a')]],{'showHidden':![],'depth':null}));ami[_0xb2f1('0x16')](_0xb2f1('0x65'),this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x1a')]]);logger[_0xb2f1('0x18')](_0xb2f1('0x66'),_0x38c0a3[_0xb2f1('0x1a')],util[_0xb2f1('0x29')](this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x1a')]],{'showHidden':![],'depth':null}));this[_0xb2f1('0x16')]('voice:outbound',_0xb2f1('0x67'),this['outbound']);logger[_0xb2f1('0x36')](_0xb2f1('0x68'),JSON[_0xb2f1('0x69')](this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x1a')]]));logger[_0xb2f1('0x18')](_0xb2f1('0x6a'),_0x38c0a3[_0xb2f1('0x1a')],util[_0xb2f1('0x29')](this['channels'][_0x38c0a3[_0xb2f1('0x1a')]],{'showHidden':![],'depth':null}));this[_0xb2f1('0x16')](_0xb2f1('0x26'),_0xb2f1('0x6b'),this['channels'][_0x38c0a3[_0xb2f1('0x1a')]]);this['deleteChannelAfterTimeout'](_0x38c0a3[_0xb2f1('0x1a')]);}else if(this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x6c')]]){this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x6c')]][_0xb2f1('0x1a')]=this[_0xb2f1('0xb')][_0x38c0a3[_0xb2f1('0x6c')]][_0xb2f1('0x6d')];}if(this[_0xb2f1('0xd')][_0x38c0a3[_0xb2f1('0x1a')]]){delete this[_0xb2f1('0xd')][_0x38c0a3[_0xb2f1('0x1a')]];}}}catch(_0x309e69){logger['error'](_0xb2f1('0x6e'),_0x38c0a3[_0xb2f1('0x1a')],util[_0xb2f1('0x29')](_0x309e69,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xb2f1('0x14')][_0xb2f1('0x6f')]=function(_0x537129){try{if(this['isNotNull'](_0x537129)){logger[_0xb2f1('0x18')]('[%s][voiceDialReport][newexten]\x20event:',_0x537129['uniqueid'],util[_0xb2f1('0x29')](_0x537129,{'showHidden':![],'depth':null}));if(_0x537129[_0xb2f1('0x70')]['toLowerCase']()===_0xb2f1('0x71')){_0x537129['applicationdata']=(_0x537129[_0xb2f1('0x72')]||_0x537129[_0xb2f1('0x73')])[_0xb2f1('0x74')]();if(_[_0xb2f1('0x75')](_0x537129[_0xb2f1('0x73')],_0xb2f1('0x76'))){if(_[_0xb2f1('0x15')](this[_0xb2f1('0x25')][_0x537129[_0xb2f1('0x1a')]]))this['applications'][_0x537129[_0xb2f1('0x1a')]]={};logger['info']('[%s][voiceDialReport][newexten]\x20application:%s\x20appdata:%s',_0x537129[_0xb2f1('0x1a')],_0x537129[_0xb2f1('0x70')],_0x537129['applicationdata']);var _0x4ff9d1=_0x537129['applicationdata'][_0xb2f1('0x77')]('=');var _0x4ce68a=_0x4ff9d1[0x0][_0xb2f1('0x78')](/cdr\((.*)\)/);if(_0x4ce68a)this[_0xb2f1('0x25')][_0x537129[_0xb2f1('0x1a')]][_0x4ce68a[0x1]]=_0x4ff9d1[0x1];}}}}catch(_0x3b9b7b){logger[_0xb2f1('0x2b')](_0xb2f1('0x79'),_0x537129[_0xb2f1('0x1a')],util[_0xb2f1('0x29')](_0x3b9b7b,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xb2f1('0x14')]['deleteChannelAfterTimeout']=function(_0x138bb3,_0x41ae2d=0x2710){if(this[_0xb2f1('0xb')][_0x138bb3]){setTimeout(()=>{delete this[_0xb2f1('0xb')][_0x138bb3];},_0x41ae2d);}};module[_0xb2f1('0x7a')]=VoiceDialReport;