7ecdff055b82b80307bf95081952fb76d1bac0e6
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x7bdc=['bridgepeer','memberdynamic','memberinterface','memberlastcall','memberpenalty','isNil','includes','[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete','duration','endtime','diff','starttime','lastevent','complete','total','answered','seconds','billableseconds','sumHoldTime','holdtime','sumDuration','[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:','custom:voiceDialReport','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','custom:dialend','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','voice_outbound:save','stringify','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:','linkedid','destuniqueid','lodash','moment','util','ioredis','../../../config/logger','ami','../ami','redis','defaults','localhost','socket.io-emitter','channels','outboundChannels','outbound','dialbegin','syncDialBegin','bind','dialend','syncDialEnd','varset','syncVarSet','syncHangup','prototype','isNotNull','isUndefined','emit','debug','[%s][voiceDialReport][dialbegin]\x20event:','uniqueid','inspect','merge','format','YYYY-MM-DD\x20HH:mm:ss','called','channel','lastIndexOf','substring','omit','event','privilege','[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called','membername','interface','[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:','voice_outbound_channel:save','[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:','[%s][voiceDialReport][dialbegin]','[%s][voiceDialReport][dialend]\x20event:','dialstatus','ANSWER','connectedlinenum','connectedlinename','answertime','info','[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect','custom:dialconnect','[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:','error','[%s][voiceDialReport][dialend]','[%s][voiceDialReport][varset]\x20event:','keys','value','variable','outboundrouteid','variables','[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:','voice:outbound','[%s][voiceDialReport][varset]','addVariable','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','sipcallid'];(function(_0x217372,_0x1822ce){var _0x2715a1=function(_0x5712db){while(--_0x5712db){_0x217372['push'](_0x217372['shift']());}};_0x2715a1(++_0x1822ce);}(_0x7bdc,0x8b));var _0xc7bd=function(_0x1e351c,_0x2b2e4c){_0x1e351c=_0x1e351c-0x0;var _0x128ecd=_0x7bdc[_0x1e351c];return _0x128ecd;};'use strict';var _=require(_0xc7bd('0x0'));var moment=require(_0xc7bd('0x1'));var util=require(_0xc7bd('0x2'));var Redis=require(_0xc7bd('0x3'));var config=require('../../../config/environment');var logger=require(_0xc7bd('0x4'))(_0xc7bd('0x5'));var ami=require(_0xc7bd('0x6'));config[_0xc7bd('0x7')]=_[_0xc7bd('0x8')](config[_0xc7bd('0x7')],{'host':_0xc7bd('0x9'),'port':0x18eb});var io=require(_0xc7bd('0xa'))(new Redis(config['redis']));function VoiceDialReport(_0x918259){this[_0xc7bd('0xb')]=_0x918259[_0xc7bd('0xc')];this[_0xc7bd('0xd')]=_0x918259['outbound'];this['variables']={};ami['on'](_0xc7bd('0xe'),this[_0xc7bd('0xf')][_0xc7bd('0x10')](this));ami['on'](_0xc7bd('0x11'),this[_0xc7bd('0x12')][_0xc7bd('0x10')](this));ami['on'](_0xc7bd('0x13'),this[_0xc7bd('0x14')][_0xc7bd('0x10')](this));ami['on']('hangup',this[_0xc7bd('0x15')][_0xc7bd('0x10')](this));}VoiceDialReport[_0xc7bd('0x16')][_0xc7bd('0x17')]=function(_0xa48090){return _0xa48090!==null&&!_[_0xc7bd('0x18')](_0xa48090);};VoiceDialReport[_0xc7bd('0x16')][_0xc7bd('0x19')]=function(_0xda4b97,_0x3ea2b1,_0x289c8f){io['to'](_0xda4b97)['emit'](_0x3ea2b1,_0x289c8f);};VoiceDialReport[_0xc7bd('0x16')][_0xc7bd('0xf')]=function(_0x76b47d){try{if(this[_0xc7bd('0x17')](_0x76b47d)){logger[_0xc7bd('0x1a')](_0xc7bd('0x1b'),_0x76b47d[_0xc7bd('0x1c')],util[_0xc7bd('0x1d')](_0x76b47d,{'showHidden':![],'depth':null}));if(this['channels'][_0x76b47d[_0xc7bd('0x1c')]]){_[_0xc7bd('0x1e')](this[_0xc7bd('0xb')][_0x76b47d[_0xc7bd('0x1c')]],{'starttime':moment()[_0xc7bd('0x1f')](_0xc7bd('0x20')),'lastevent':_0xc7bd('0x21'),'interface':_0x76b47d[_0xc7bd('0x22')]['substring'](0x0,_0x76b47d['channel'][_0xc7bd('0x23')]('-')),'membername':_0x76b47d[_0xc7bd('0x22')][_0xc7bd('0x24')](_0x76b47d[_0xc7bd('0x22')][_0xc7bd('0x23')]('/')+0x1,_0x76b47d[_0xc7bd('0x22')][_0xc7bd('0x23')]('-'))},_[_0xc7bd('0x25')](_0x76b47d,[_0xc7bd('0x26'),_0xc7bd('0x27')]));logger['info'](_0xc7bd('0x28'),_0x76b47d[_0xc7bd('0x1c')],this['channels'][_0x76b47d[_0xc7bd('0x1c')]][_0xc7bd('0x29')],this[_0xc7bd('0xb')][_0x76b47d[_0xc7bd('0x1c')]][_0xc7bd('0x2a')]);logger['debug'](_0xc7bd('0x2b'),_0x76b47d[_0xc7bd('0x1c')],util['inspect'](this[_0xc7bd('0xb')][_0x76b47d[_0xc7bd('0x1c')]],{'showHidden':![],'depth':null}));this['emit']('voice:outbound',_0xc7bd('0x2c'),this[_0xc7bd('0xb')][_0x76b47d[_0xc7bd('0x1c')]]);logger[_0xc7bd('0x1a')](_0xc7bd('0x2d'),_0x76b47d[_0xc7bd('0x1c')],util[_0xc7bd('0x1d')](this['channels'][_0x76b47d[_0xc7bd('0x1c')]],{'showHidden':![],'depth':null}));ami[_0xc7bd('0x19')]('custom:dialbegin',this[_0xc7bd('0xb')][_0x76b47d[_0xc7bd('0x1c')]]);}}}catch(_0x5965ef){logger['error'](_0xc7bd('0x2e'),_0x76b47d[_0xc7bd('0x1c')],util['inspect'](_0x5965ef,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xc7bd('0x16')][_0xc7bd('0x12')]=function(_0x2478a6){try{if(this[_0xc7bd('0x17')](_0x2478a6)){logger[_0xc7bd('0x1a')](_0xc7bd('0x2f'),_0x2478a6['uniqueid'],util[_0xc7bd('0x1d')](_0x2478a6,{'showHidden':![],'depth':null}));if(this['channels'][_0x2478a6[_0xc7bd('0x1c')]]){this[_0xc7bd('0xb')][_0x2478a6[_0xc7bd('0x1c')]][_0xc7bd('0x30')]=_0x2478a6[_0xc7bd('0x30')];if(_0x2478a6[_0xc7bd('0x30')]===_0xc7bd('0x31')){this[_0xc7bd('0xb')][_0x2478a6[_0xc7bd('0x1c')]][_0xc7bd('0x32')]=_0x2478a6[_0xc7bd('0x32')];this['channels'][_0x2478a6[_0xc7bd('0x1c')]][_0xc7bd('0x33')]=_0x2478a6[_0xc7bd('0x33')];this[_0xc7bd('0xb')][_0x2478a6['uniqueid']][_0xc7bd('0x34')]=moment()[_0xc7bd('0x1f')](_0xc7bd('0x20'));this[_0xc7bd('0xb')][_0x2478a6[_0xc7bd('0x1c')]]['lastevent']='connect';logger[_0xc7bd('0x35')](_0xc7bd('0x36'),_0x2478a6[_0xc7bd('0x1c')],_0x2478a6[_0xc7bd('0x22')][_0xc7bd('0x24')](_0x2478a6[_0xc7bd('0x22')]['lastIndexOf']('/')+0x1,_0x2478a6[_0xc7bd('0x22')][_0xc7bd('0x23')]('-')));logger['debug']('[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:',_0x2478a6[_0xc7bd('0x1c')],util['inspect'](this['channels'][_0x2478a6[_0xc7bd('0x1c')]],{'showHidden':![],'depth':null}));ami[_0xc7bd('0x19')](_0xc7bd('0x37'),this['channels'][_0x2478a6[_0xc7bd('0x1c')]]);}logger['debug'](_0xc7bd('0x38'),_0x2478a6[_0xc7bd('0x1c')],util[_0xc7bd('0x1d')](this[_0xc7bd('0xb')][_0x2478a6['uniqueid']],{'showHidden':![],'depth':null}));this[_0xc7bd('0x19')]('voice:outbound',_0xc7bd('0x2c'),this[_0xc7bd('0xb')][_0x2478a6[_0xc7bd('0x1c')]]);}}}catch(_0x3af307){logger[_0xc7bd('0x39')](_0xc7bd('0x3a'),_0x2478a6['uniqueid'],util[_0xc7bd('0x1d')](_0x3af307,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xc7bd('0x16')]['syncVarSet']=function(_0x3e6cf0){try{if(this['isNotNull'](_0x3e6cf0)){logger[_0xc7bd('0x1a')](_0xc7bd('0x3b'),_0x3e6cf0[_0xc7bd('0x1c')],util['inspect'](_0x3e6cf0,{'showHidden':![],'depth':null}));this['addVariable'](_0x3e6cf0[_0xc7bd('0x1c')],_[_0xc7bd('0x3c')](_0x3e6cf0['variable'])[0x0],_0x3e6cf0[_0xc7bd('0x3d')]);if(this[_0xc7bd('0x17')](_0x3e6cf0[_0xc7bd('0x3e')])&&this[_0xc7bd('0x17')](_0x3e6cf0[_0xc7bd('0x3e')][_0xc7bd('0x3f')])){if(_[_0xc7bd('0x18')](this[_0xc7bd('0xb')][_0x3e6cf0[_0xc7bd('0x1c')]])){this[_0xc7bd('0xb')][_0x3e6cf0[_0xc7bd('0x1c')]]={'routeId':_0x3e6cf0[_0xc7bd('0x3d')],'variables':this[_0xc7bd('0x40')][_0x3e6cf0[_0xc7bd('0x1c')]]};logger['info']('[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s',_0x3e6cf0[_0xc7bd('0x1c')],_0x3e6cf0[_0xc7bd('0x3e')][_0xc7bd('0x3f')],_[_0xc7bd('0x3c')](_0x3e6cf0[_0xc7bd('0x3e')])[0x0],_0x3e6cf0[_0xc7bd('0x3d')]);logger[_0xc7bd('0x1a')](_0xc7bd('0x41'),_0x3e6cf0['uniqueid'],util[_0xc7bd('0x1d')](this[_0xc7bd('0xb')][_0x3e6cf0[_0xc7bd('0x1c')]],{'showHidden':![],'depth':null}));this[_0xc7bd('0x19')](_0xc7bd('0x42'),_0xc7bd('0x2c'),this[_0xc7bd('0xb')][_0x3e6cf0[_0xc7bd('0x1c')]]);}}}}catch(_0x127a07){logger[_0xc7bd('0x39')](_0xc7bd('0x43'),_0x3e6cf0[_0xc7bd('0x1c')],util[_0xc7bd('0x1d')](_0x127a07,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xc7bd('0x16')][_0xc7bd('0x44')]=function(_0x32dd17,_0x193594,_0x18b2a0){var _0x25fbe9=[_0xc7bd('0x45'),_0xc7bd('0x46'),_0xc7bd('0x47'),_0xc7bd('0x48'),_0xc7bd('0x49'),_0xc7bd('0x4a'),_0xc7bd('0x4b'),'rtpaudioqosrttbridged',_0xc7bd('0x4c'),'sipuri',_0xc7bd('0x4d'),'bridgepvtcallid','membercalls',_0xc7bd('0x4e'),_0xc7bd('0x4f'),_0xc7bd('0x50'),'membername',_0xc7bd('0x51'),'memberrealtime'];if(!_[_0xc7bd('0x52')](_0x193594)&&!_[_0xc7bd('0x53')](_0x25fbe9,_0x193594)){if(_[_0xc7bd('0x18')](this[_0xc7bd('0x40')][_0x32dd17])){this[_0xc7bd('0x40')][_0x32dd17]={};}this['variables'][_0x32dd17][_0x193594]=_0x18b2a0;}};VoiceDialReport[_0xc7bd('0x16')][_0xc7bd('0x15')]=function(_0x343263){try{if(this[_0xc7bd('0x17')](_0x343263)){logger[_0xc7bd('0x1a')]('[%s][voiceDialReport][hangup]\x20event:',_0x343263[_0xc7bd('0x1c')],util[_0xc7bd('0x1d')](_0x343263,{'showHidden':![],'depth':null}));if(this['channels'][_0x343263['uniqueid']]){logger[_0xc7bd('0x35')](_0xc7bd('0x54'),_0x343263['uniqueid'],_0x343263['cause-txt']);this[_0xc7bd('0xb')][_0x343263['uniqueid']]['endtime']=moment()[_0xc7bd('0x1f')](_0xc7bd('0x20'));this[_0xc7bd('0xb')][_0x343263['uniqueid']][_0xc7bd('0x55')]=moment(this['channels'][_0x343263[_0xc7bd('0x1c')]][_0xc7bd('0x56')])[_0xc7bd('0x57')](this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x1c')]][_0xc7bd('0x58')],'seconds');this[_0xc7bd('0xb')][_0x343263['uniqueid']][_0xc7bd('0x59')]=_0xc7bd('0x5a');this['outbound'][_0xc7bd('0x5b')]+=0x1;if(this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x1c')]][_0xc7bd('0x34')]){this[_0xc7bd('0xd')][_0xc7bd('0x5c')]+=0x1;this[_0xc7bd('0xb')][_0x343263['uniqueid']]['holdtime']=moment(this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x1c')]]['answertime'])[_0xc7bd('0x57')](this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x1c')]][_0xc7bd('0x58')],_0xc7bd('0x5d'));this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x1c')]][_0xc7bd('0x5e')]=moment(this['channels'][_0x343263[_0xc7bd('0x1c')]][_0xc7bd('0x56')])['diff'](this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x1c')]][_0xc7bd('0x34')],'seconds');this['outbound'][_0xc7bd('0x5f')]+=this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x1c')]][_0xc7bd('0x60')]||0x0;this['outbound']['sumBillable']+=this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x1c')]][_0xc7bd('0x5e')];}this[_0xc7bd('0xd')][_0xc7bd('0x61')]+=this[_0xc7bd('0xb')][_0x343263['uniqueid']]['duration'];logger['debug'](_0xc7bd('0x62'),_0x343263['uniqueid'],util[_0xc7bd('0x1d')](this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x1c')]],{'showHidden':![],'depth':null}));ami['emit'](_0xc7bd('0x63'),this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x1c')]]);logger[_0xc7bd('0x1a')](_0xc7bd('0x64'),_0x343263[_0xc7bd('0x1c')],util['inspect'](this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x1c')]],{'showHidden':![],'depth':null}));ami['emit'](_0xc7bd('0x65'),this[_0xc7bd('0xb')][_0x343263['uniqueid']]);logger['debug'](_0xc7bd('0x66'),_0x343263[_0xc7bd('0x1c')],util['inspect'](this['channels'][_0x343263[_0xc7bd('0x1c')]],{'showHidden':![],'depth':null}));this[_0xc7bd('0x19')](_0xc7bd('0x42'),_0xc7bd('0x67'),this['outbound']);logger[_0xc7bd('0x35')]('[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event',JSON[_0xc7bd('0x68')](this['channels'][_0x343263[_0xc7bd('0x1c')]]));logger['debug'](_0xc7bd('0x69'),_0x343263[_0xc7bd('0x1c')],util[_0xc7bd('0x1d')](this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x1c')]],{'showHidden':![],'depth':null}));this[_0xc7bd('0x19')](_0xc7bd('0x42'),'voice_outbound_channel:remove',this['channels'][_0x343263[_0xc7bd('0x1c')]]);delete this['channels'][_0x343263['uniqueid']];}else if(this['channels'][_0x343263[_0xc7bd('0x6a')]]){this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x6a')]][_0xc7bd('0x1c')]=this[_0xc7bd('0xb')][_0x343263[_0xc7bd('0x6a')]][_0xc7bd('0x6b')];}if(this['variables'][_0x343263['uniqueid']]){delete this['variables'][_0x343263[_0xc7bd('0x1c')]];}}}catch(_0x495397){logger['error']('[%s][voiceDialReport][hangup]',_0x343263[_0xc7bd('0x1c')],util[_0xc7bd('0x1d')](_0x495397,{'showHidden':![],'depth':null}));}};module['exports']=VoiceDialReport;