89a5e923c413668ea310571ee46cceba193d4210
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x5496=['holdtime','answertime','starttime','billableseconds','sumHoldTime','sumBillable','sumDuration','duration','[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:','custom:voiceDialReport','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','voice_outbound:save','stringify','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:','voice_outbound_channel:remove','linkedid','[%s][voiceDialReport][hangup]','application','toLowerCase','set','applicationdata','appdata','cdr(','split','match','[%s][voiceDialReport][newexten]','exports','lodash','moment','util','ioredis','../../../config/environment','ami','redis','defaults','outboundChannels','outbound','variables','dialbegin','syncDialBegin','bind','dialend','syncDialEnd','syncVarSet','hangup','syncHangup','isUndefined','emit','prototype','isNotNull','debug','uniqueid','inspect','channels','merge','format','channel','substring','lastIndexOf','omit','event','privilege','info','[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called','membername','[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:','applications','voice:outbound','custom:dialbegin','error','[%s][voiceDialReport][dialbegin]','[%s][voiceDialReport][dialend]\x20event:','dialstatus','ANSWER','connectedlinenum','YYYY-MM-DD\x20HH:mm:ss','lastevent','[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect','[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:','custom:dialconnect','[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:','voice_outbound_channel:save','[%s][voiceDialReport][dialend]','[%s][voiceDialReport][varset]\x20event:','addVariable','keys','variable','value','outboundrouteid','[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:','[%s][voiceDialReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberinterface','memberpenalty','memberrealtime','isNil','includes','[%s][voiceDialReport][hangup]\x20event:','[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete','cause-txt','endtime','diff','seconds','complete'];(function(_0x1a3f83,_0x5436b2){var _0x2f63e7=function(_0x4f93ae){while(--_0x4f93ae){_0x1a3f83['push'](_0x1a3f83['shift']());}};_0x2f63e7(++_0x5436b2);}(_0x5496,0x175));var _0x6549=function(_0x41b3bb,_0x5011c6){_0x41b3bb=_0x41b3bb-0x0;var _0x5aa401=_0x5496[_0x41b3bb];return _0x5aa401;};'use strict';var _=require(_0x6549('0x0'));var moment=require(_0x6549('0x1'));var util=require(_0x6549('0x2'));var Redis=require(_0x6549('0x3'));var config=require(_0x6549('0x4'));var logger=require('../../../config/logger')(_0x6549('0x5'));var ami=require('../ami');config[_0x6549('0x6')]=_[_0x6549('0x7')](config[_0x6549('0x6')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x6549('0x6')]));function VoiceDialReport(_0x1d8cea){this['channels']=_0x1d8cea[_0x6549('0x8')];this[_0x6549('0x9')]=_0x1d8cea[_0x6549('0x9')];this['applications']={};this[_0x6549('0xa')]={};ami['on'](_0x6549('0xb'),this[_0x6549('0xc')][_0x6549('0xd')](this));ami['on'](_0x6549('0xe'),this[_0x6549('0xf')]['bind'](this));ami['on']('varset',this[_0x6549('0x10')][_0x6549('0xd')](this));ami['on'](_0x6549('0x11'),this[_0x6549('0x12')][_0x6549('0xd')](this));}VoiceDialReport['prototype']['isNotNull']=function(_0x3f844f){return _0x3f844f!==null&&!_[_0x6549('0x13')](_0x3f844f);};VoiceDialReport['prototype'][_0x6549('0x14')]=function(_0x150fc8,_0x195d25,_0x12b068){io['to'](_0x150fc8)[_0x6549('0x14')](_0x195d25,_0x12b068);};VoiceDialReport[_0x6549('0x15')]['syncDialBegin']=function(_0x5db86d){try{if(this[_0x6549('0x16')](_0x5db86d)){logger[_0x6549('0x17')]('[%s][voiceDialReport][dialbegin]\x20event:',_0x5db86d[_0x6549('0x18')],util[_0x6549('0x19')](_0x5db86d,{'showHidden':![],'depth':null}));if(this[_0x6549('0x1a')][_0x5db86d[_0x6549('0x18')]]){_[_0x6549('0x1b')](this['channels'][_0x5db86d['uniqueid']],{'starttime':moment()[_0x6549('0x1c')]('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':'called','interface':_0x5db86d[_0x6549('0x1d')][_0x6549('0x1e')](0x0,_0x5db86d[_0x6549('0x1d')][_0x6549('0x1f')]('-')),'membername':_0x5db86d[_0x6549('0x1d')]['substring'](_0x5db86d[_0x6549('0x1d')]['lastIndexOf']('/')+0x1,_0x5db86d[_0x6549('0x1d')][_0x6549('0x1f')]('-'))},_[_0x6549('0x20')](_0x5db86d,[_0x6549('0x21'),_0x6549('0x22')]));logger[_0x6549('0x23')](_0x6549('0x24'),_0x5db86d[_0x6549('0x18')],this[_0x6549('0x1a')][_0x5db86d[_0x6549('0x18')]][_0x6549('0x25')],this[_0x6549('0x1a')][_0x5db86d[_0x6549('0x18')]]['interface']);logger[_0x6549('0x17')](_0x6549('0x26'),_0x5db86d['uniqueid'],util[_0x6549('0x19')](this[_0x6549('0x1a')][_0x5db86d[_0x6549('0x18')]],{'showHidden':![],'depth':null}));if(this['applications'][_0x5db86d[_0x6549('0x18')]])_[_0x6549('0x1b')](this[_0x6549('0x1a')][_0x5db86d[_0x6549('0x18')]],this[_0x6549('0x27')][_0x5db86d[_0x6549('0x18')]]);this[_0x6549('0x14')](_0x6549('0x28'),'voice_outbound_channel:save',this[_0x6549('0x1a')][_0x5db86d[_0x6549('0x18')]]);logger[_0x6549('0x17')]('[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:',_0x5db86d[_0x6549('0x18')],util['inspect'](this['channels'][_0x5db86d['uniqueid']],{'showHidden':![],'depth':null}));ami[_0x6549('0x14')](_0x6549('0x29'),this['channels'][_0x5db86d[_0x6549('0x18')]]);}}}catch(_0x194ae7){logger[_0x6549('0x2a')](_0x6549('0x2b'),_0x5db86d[_0x6549('0x18')],util[_0x6549('0x19')](_0x194ae7,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x6549('0x15')]['syncDialEnd']=function(_0x1b453c){try{if(this[_0x6549('0x16')](_0x1b453c)){logger[_0x6549('0x17')](_0x6549('0x2c'),_0x1b453c[_0x6549('0x18')],util[_0x6549('0x19')](_0x1b453c,{'showHidden':![],'depth':null}));if(this['channels'][_0x1b453c[_0x6549('0x18')]]){this['channels'][_0x1b453c[_0x6549('0x18')]]['dialstatus']=_0x1b453c[_0x6549('0x2d')];if(_0x1b453c[_0x6549('0x2d')]===_0x6549('0x2e')){this['channels'][_0x1b453c[_0x6549('0x18')]][_0x6549('0x2f')]=_0x1b453c[_0x6549('0x2f')];this[_0x6549('0x1a')][_0x1b453c['uniqueid']]['connectedlinename']=_0x1b453c['connectedlinename'];this[_0x6549('0x1a')][_0x1b453c[_0x6549('0x18')]]['answertime']=moment()[_0x6549('0x1c')](_0x6549('0x30'));this[_0x6549('0x1a')][_0x1b453c[_0x6549('0x18')]][_0x6549('0x31')]='connect';logger['info'](_0x6549('0x32'),_0x1b453c[_0x6549('0x18')],_0x1b453c[_0x6549('0x1d')][_0x6549('0x1e')](_0x1b453c[_0x6549('0x1d')][_0x6549('0x1f')]('/')+0x1,_0x1b453c[_0x6549('0x1d')][_0x6549('0x1f')]('-')));logger[_0x6549('0x17')](_0x6549('0x33'),_0x1b453c['uniqueid'],util[_0x6549('0x19')](this[_0x6549('0x1a')][_0x1b453c[_0x6549('0x18')]],{'showHidden':![],'depth':null}));ami[_0x6549('0x14')](_0x6549('0x34'),this['channels'][_0x1b453c['uniqueid']]);}logger['debug'](_0x6549('0x35'),_0x1b453c[_0x6549('0x18')],util[_0x6549('0x19')](this[_0x6549('0x1a')][_0x1b453c['uniqueid']],{'showHidden':![],'depth':null}));this['emit'](_0x6549('0x28'),_0x6549('0x36'),this[_0x6549('0x1a')][_0x1b453c['uniqueid']]);}}}catch(_0x973d2d){logger['error'](_0x6549('0x37'),_0x1b453c[_0x6549('0x18')],util[_0x6549('0x19')](_0x973d2d,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x6549('0x15')][_0x6549('0x10')]=function(_0xd525a5){try{if(this[_0x6549('0x16')](_0xd525a5)){logger['debug'](_0x6549('0x38'),_0xd525a5[_0x6549('0x18')],util[_0x6549('0x19')](_0xd525a5,{'showHidden':![],'depth':null}));this[_0x6549('0x39')](_0xd525a5[_0x6549('0x18')],_[_0x6549('0x3a')](_0xd525a5[_0x6549('0x3b')])[0x0],_0xd525a5[_0x6549('0x3c')]);if(this[_0x6549('0x16')](_0xd525a5[_0x6549('0x3b')])&&this[_0x6549('0x16')](_0xd525a5[_0x6549('0x3b')][_0x6549('0x3d')])){if(_[_0x6549('0x13')](this[_0x6549('0x1a')][_0xd525a5[_0x6549('0x18')]])){this['channels'][_0xd525a5[_0x6549('0x18')]]={'routeId':_0xd525a5[_0x6549('0x3c')],'variables':this[_0x6549('0xa')][_0xd525a5[_0x6549('0x18')]],'motionChannel':'voice'};logger[_0x6549('0x23')]('[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s',_0xd525a5[_0x6549('0x18')],_0xd525a5[_0x6549('0x3b')]['outboundrouteid'],_[_0x6549('0x3a')](_0xd525a5[_0x6549('0x3b')])[0x0],_0xd525a5[_0x6549('0x3c')]);logger[_0x6549('0x17')](_0x6549('0x3e'),_0xd525a5['uniqueid'],util['inspect'](this[_0x6549('0x1a')][_0xd525a5[_0x6549('0x18')]],{'showHidden':![],'depth':null}));this[_0x6549('0x14')](_0x6549('0x28'),_0x6549('0x36'),this['channels'][_0xd525a5[_0x6549('0x18')]]);}}}}catch(_0x17e691){logger[_0x6549('0x2a')](_0x6549('0x3f'),_0xd525a5[_0x6549('0x18')],util[_0x6549('0x19')](_0x17e691,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x6549('0x15')][_0x6549('0x39')]=function(_0x5e6abf,_0x32b2d4,_0x58746c){var _0x2ed77c=[_0x6549('0x40'),_0x6549('0x41'),'rtpaudioqosjitter',_0x6549('0x42'),_0x6549('0x43'),_0x6549('0x44'),'rtpaudioqosrtt',_0x6549('0x45'),_0x6549('0x46'),_0x6549('0x47'),_0x6549('0x48'),_0x6549('0x49'),_0x6549('0x4a'),'memberdynamic',_0x6549('0x4b'),'memberlastcall',_0x6549('0x25'),_0x6549('0x4c'),_0x6549('0x4d')];if(!_[_0x6549('0x4e')](_0x32b2d4)&&!_[_0x6549('0x4f')](_0x2ed77c,_0x32b2d4)){if(_[_0x6549('0x13')](this[_0x6549('0xa')][_0x5e6abf])){this[_0x6549('0xa')][_0x5e6abf]={};}this[_0x6549('0xa')][_0x5e6abf][_0x32b2d4]=_0x58746c;}};VoiceDialReport[_0x6549('0x15')][_0x6549('0x12')]=function(_0x241201){try{if(this['isNotNull'](_0x241201)){logger[_0x6549('0x17')](_0x6549('0x50'),_0x241201[_0x6549('0x18')],util[_0x6549('0x19')](_0x241201,{'showHidden':![],'depth':null}));if(this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]]){logger[_0x6549('0x23')](_0x6549('0x51'),_0x241201['uniqueid'],_0x241201[_0x6549('0x52')]);this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]][_0x6549('0x53')]=moment()[_0x6549('0x1c')](_0x6549('0x30'));this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]]['duration']=moment(this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]][_0x6549('0x53')])[_0x6549('0x54')](this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]]['starttime'],_0x6549('0x55'));this[_0x6549('0x1a')][_0x241201['uniqueid']][_0x6549('0x31')]=_0x6549('0x56');this[_0x6549('0x9')]['total']+=0x1;if(this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]]['answertime']){this[_0x6549('0x9')]['answered']+=0x1;this[_0x6549('0x1a')][_0x241201['uniqueid']][_0x6549('0x57')]=moment(this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]][_0x6549('0x58')])[_0x6549('0x54')](this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]][_0x6549('0x59')],_0x6549('0x55'));this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]][_0x6549('0x5a')]=moment(this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]]['endtime'])[_0x6549('0x54')](this[_0x6549('0x1a')][_0x241201['uniqueid']][_0x6549('0x58')],_0x6549('0x55'));this[_0x6549('0x9')][_0x6549('0x5b')]+=this['channels'][_0x241201[_0x6549('0x18')]][_0x6549('0x57')]||0x0;this[_0x6549('0x9')][_0x6549('0x5c')]+=this['channels'][_0x241201[_0x6549('0x18')]]['billableseconds'];}this[_0x6549('0x9')][_0x6549('0x5d')]+=this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]][_0x6549('0x5e')];logger[_0x6549('0x17')](_0x6549('0x5f'),_0x241201[_0x6549('0x18')],util[_0x6549('0x19')](this[_0x6549('0x1a')][_0x241201['uniqueid']],{'showHidden':![],'depth':null}));ami[_0x6549('0x14')](_0x6549('0x60'),this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]]);logger[_0x6549('0x17')](_0x6549('0x61'),_0x241201['uniqueid'],util['inspect'](this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]],{'showHidden':![],'depth':null}));ami[_0x6549('0x14')]('custom:dialend',this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]]);logger['debug'](_0x6549('0x62'),_0x241201[_0x6549('0x18')],util[_0x6549('0x19')](this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]],{'showHidden':![],'depth':null}));this[_0x6549('0x14')](_0x6549('0x28'),_0x6549('0x63'),this['outbound']);logger[_0x6549('0x23')]('[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event',JSON[_0x6549('0x64')](this[_0x6549('0x1a')][_0x241201['uniqueid']]));logger[_0x6549('0x17')](_0x6549('0x65'),_0x241201[_0x6549('0x18')],util['inspect'](this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]],{'showHidden':![],'depth':null}));this[_0x6549('0x14')](_0x6549('0x28'),_0x6549('0x66'),this[_0x6549('0x1a')][_0x241201['uniqueid']]);delete this[_0x6549('0x1a')][_0x241201[_0x6549('0x18')]];}else if(this[_0x6549('0x1a')][_0x241201['linkedid']]){this['channels'][_0x241201['linkedid']][_0x6549('0x18')]=this[_0x6549('0x1a')][_0x241201[_0x6549('0x67')]]['destuniqueid'];}if(this['variables'][_0x241201[_0x6549('0x18')]]){delete this['variables'][_0x241201[_0x6549('0x18')]];}}}catch(_0x3e3f8c){logger[_0x6549('0x2a')](_0x6549('0x68'),_0x241201[_0x6549('0x18')],util[_0x6549('0x19')](_0x3e3f8c,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x6549('0x15')]['syncNewExten']=function(_0x2f8c3a){try{if(this[_0x6549('0x16')](_0x2f8c3a)){logger[_0x6549('0x17')]('[%s][voiceDialReport][newexten]\x20event:',_0x2f8c3a[_0x6549('0x18')],util[_0x6549('0x19')](_0x2f8c3a,{'showHidden':![],'depth':null}));if(_0x2f8c3a[_0x6549('0x69')][_0x6549('0x6a')]()===_0x6549('0x6b')){_0x2f8c3a[_0x6549('0x6c')]=(_0x2f8c3a[_0x6549('0x6d')]||_0x2f8c3a['applicationdata'])[_0x6549('0x6a')]();if(_['startsWith'](_0x2f8c3a[_0x6549('0x6c')],_0x6549('0x6e'))){if(_[_0x6549('0x13')](this[_0x6549('0x27')][_0x2f8c3a[_0x6549('0x18')]]))this[_0x6549('0x27')][_0x2f8c3a[_0x6549('0x18')]]={};logger[_0x6549('0x23')]('[%s][voiceDialReport][newexten]\x20application:%s\x20appdata:%s',_0x2f8c3a[_0x6549('0x18')],_0x2f8c3a[_0x6549('0x69')],_0x2f8c3a[_0x6549('0x6c')]);var _0x30214c=_0x2f8c3a[_0x6549('0x6c')][_0x6549('0x6f')]('=');var _0xc8645b=_0x30214c[0x0][_0x6549('0x70')](/cdr\((.*)\)/);if(_0xc8645b)this[_0x6549('0x27')][_0x2f8c3a[_0x6549('0x18')]][_0xc8645b[0x1]]=_0x30214c[0x1];}}}}catch(_0x51f479){logger[_0x6549('0x2a')](_0x6549('0x71'),_0x2f8c3a[_0x6549('0x18')],util[_0x6549('0x19')](_0x51f479,{'showHidden':![],'depth':null}));}};module[_0x6549('0x72')]=VoiceDialReport;