Built motion from commit (unavailable).|2.5.17
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x31f3=['channels','outbound','variables','dialbegin','syncDialBegin','bind','dialend','syncDialEnd','varset','syncVarSet','syncHangup','prototype','isNotNull','isUndefined','emit','debug','uniqueid','inspect','merge','format','called','substring','channel','lastIndexOf','event','privilege','[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called','membername','interface','[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:','voice:outbound','voice_outbound_channel:save','custom:dialbegin','error','[%s][voiceDialReport][dialbegin]','[%s][voiceDialReport][dialend]\x20event:','dialstatus','connectedlinenum','answertime','lastevent','connect','info','[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect','[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:','custom:dialconnect','[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:','[%s][voiceDialReport][dialend]','[%s][voiceDialReport][varset]\x20event:','addVariable','keys','variable','value','outboundrouteid','[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s','[%s][voiceDialReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','memberpenalty','memberrealtime','includes','[%s][voiceDialReport][hangup]\x20event:','endtime','diff','starttime','seconds','complete','total','sumBillable','billableseconds','sumDuration','duration','[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','custom:dialend','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','voice_outbound:save','[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event','stringify','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:','voice_outbound_channel:remove','linkedid','[%s][voiceDialReport][hangup]','exports','moment','util','ioredis','../../../config/environment','../../../config/logger','ami','../ami','redis','defaults','socket.io-emitter'];(function(_0x4d7262,_0x163c7b){var _0x24943d=function(_0x4593b6){while(--_0x4593b6){_0x4d7262['push'](_0x4d7262['shift']());}};_0x24943d(++_0x163c7b);}(_0x31f3,0x131));var _0x331f=function(_0x3303fb,_0x1266dd){_0x3303fb=_0x3303fb-0x0;var _0x71a686=_0x31f3[_0x3303fb];return _0x71a686;};'use strict';var _=require('lodash');var moment=require(_0x331f('0x0'));var util=require(_0x331f('0x1'));var Redis=require(_0x331f('0x2'));var config=require(_0x331f('0x3'));var logger=require(_0x331f('0x4'))(_0x331f('0x5'));var ami=require(_0x331f('0x6'));config[_0x331f('0x7')]=_[_0x331f('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x331f('0x9'))(new Redis(config[_0x331f('0x7')]));function VoiceDialReport(_0x57b018){this[_0x331f('0xa')]=_0x57b018['outboundChannels'];this[_0x331f('0xb')]=_0x57b018[_0x331f('0xb')];this[_0x331f('0xc')]={};ami['on'](_0x331f('0xd'),this[_0x331f('0xe')][_0x331f('0xf')](this));ami['on'](_0x331f('0x10'),this[_0x331f('0x11')][_0x331f('0xf')](this));ami['on'](_0x331f('0x12'),this[_0x331f('0x13')][_0x331f('0xf')](this));ami['on']('hangup',this[_0x331f('0x14')][_0x331f('0xf')](this));}VoiceDialReport[_0x331f('0x15')][_0x331f('0x16')]=function(_0x5b47ab){return _0x5b47ab!==null&&!_[_0x331f('0x17')](_0x5b47ab);};VoiceDialReport['prototype']['emit']=function(_0x225bef,_0x1f9fbf,_0xe0e000){io['to'](_0x225bef)[_0x331f('0x18')](_0x1f9fbf,_0xe0e000);};VoiceDialReport['prototype'][_0x331f('0xe')]=function(_0x3fb467){try{if(this[_0x331f('0x16')](_0x3fb467)){logger[_0x331f('0x19')]('[%s][voiceDialReport][dialbegin]\x20event:',_0x3fb467[_0x331f('0x1a')],util[_0x331f('0x1b')](_0x3fb467,{'showHidden':![],'depth':null}));if(this[_0x331f('0xa')][_0x3fb467[_0x331f('0x1a')]]){_[_0x331f('0x1c')](this[_0x331f('0xa')][_0x3fb467[_0x331f('0x1a')]],{'starttime':moment()[_0x331f('0x1d')]('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':_0x331f('0x1e'),'interface':_0x3fb467['channel'][_0x331f('0x1f')](0x0,_0x3fb467['channel']['lastIndexOf']('-')),'membername':_0x3fb467['channel'][_0x331f('0x1f')](_0x3fb467[_0x331f('0x20')][_0x331f('0x21')]('/')+0x1,_0x3fb467[_0x331f('0x20')][_0x331f('0x21')]('-'))},_['omit'](_0x3fb467,[_0x331f('0x22'),_0x331f('0x23')]));logger['info'](_0x331f('0x24'),_0x3fb467[_0x331f('0x1a')],this['channels'][_0x3fb467[_0x331f('0x1a')]][_0x331f('0x25')],this[_0x331f('0xa')][_0x3fb467[_0x331f('0x1a')]][_0x331f('0x26')]);logger[_0x331f('0x19')](_0x331f('0x27'),_0x3fb467[_0x331f('0x1a')],util[_0x331f('0x1b')](this[_0x331f('0xa')][_0x3fb467[_0x331f('0x1a')]],{'showHidden':![],'depth':null}));this[_0x331f('0x18')](_0x331f('0x28'),_0x331f('0x29'),this['channels'][_0x3fb467[_0x331f('0x1a')]]);logger['debug']('[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:',_0x3fb467['uniqueid'],util[_0x331f('0x1b')](this['channels'][_0x3fb467[_0x331f('0x1a')]],{'showHidden':![],'depth':null}));ami[_0x331f('0x18')](_0x331f('0x2a'),this[_0x331f('0xa')][_0x3fb467[_0x331f('0x1a')]]);}}}catch(_0x5503ba){logger[_0x331f('0x2b')](_0x331f('0x2c'),_0x3fb467[_0x331f('0x1a')],util[_0x331f('0x1b')](_0x5503ba,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x331f('0x15')][_0x331f('0x11')]=function(_0x21d1b9){try{if(this[_0x331f('0x16')](_0x21d1b9)){logger[_0x331f('0x19')](_0x331f('0x2d'),_0x21d1b9[_0x331f('0x1a')],util['inspect'](_0x21d1b9,{'showHidden':![],'depth':null}));if(this[_0x331f('0xa')][_0x21d1b9[_0x331f('0x1a')]]){this[_0x331f('0xa')][_0x21d1b9[_0x331f('0x1a')]]['dialstatus']=_0x21d1b9[_0x331f('0x2e')];if(_0x21d1b9['dialstatus']==='ANSWER'){this[_0x331f('0xa')][_0x21d1b9[_0x331f('0x1a')]]['connectedlinenum']=_0x21d1b9[_0x331f('0x2f')];this[_0x331f('0xa')][_0x21d1b9[_0x331f('0x1a')]]['connectedlinename']=_0x21d1b9['connectedlinename'];this['channels'][_0x21d1b9[_0x331f('0x1a')]][_0x331f('0x30')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x331f('0xa')][_0x21d1b9[_0x331f('0x1a')]][_0x331f('0x31')]=_0x331f('0x32');logger[_0x331f('0x33')](_0x331f('0x34'),_0x21d1b9[_0x331f('0x1a')],_0x21d1b9['channel']['substring'](_0x21d1b9[_0x331f('0x20')][_0x331f('0x21')]('/')+0x1,_0x21d1b9[_0x331f('0x20')][_0x331f('0x21')]('-')));logger[_0x331f('0x19')](_0x331f('0x35'),_0x21d1b9[_0x331f('0x1a')],util[_0x331f('0x1b')](this['channels'][_0x21d1b9['uniqueid']],{'showHidden':![],'depth':null}));ami[_0x331f('0x18')](_0x331f('0x36'),this[_0x331f('0xa')][_0x21d1b9[_0x331f('0x1a')]]);}logger[_0x331f('0x19')](_0x331f('0x37'),_0x21d1b9[_0x331f('0x1a')],util[_0x331f('0x1b')](this[_0x331f('0xa')][_0x21d1b9[_0x331f('0x1a')]],{'showHidden':![],'depth':null}));this[_0x331f('0x18')](_0x331f('0x28'),_0x331f('0x29'),this['channels'][_0x21d1b9[_0x331f('0x1a')]]);}}}catch(_0x28aa3e){logger[_0x331f('0x2b')](_0x331f('0x38'),_0x21d1b9[_0x331f('0x1a')],util[_0x331f('0x1b')](_0x28aa3e,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x331f('0x15')][_0x331f('0x13')]=function(_0x2e3343){try{if(this[_0x331f('0x16')](_0x2e3343)){logger[_0x331f('0x19')](_0x331f('0x39'),_0x2e3343[_0x331f('0x1a')],util[_0x331f('0x1b')](_0x2e3343,{'showHidden':![],'depth':null}));this[_0x331f('0x3a')](_0x2e3343[_0x331f('0x1a')],_[_0x331f('0x3b')](_0x2e3343[_0x331f('0x3c')])[0x0],_0x2e3343[_0x331f('0x3d')]);if(this[_0x331f('0x16')](_0x2e3343[_0x331f('0x3c')])&&this[_0x331f('0x16')](_0x2e3343[_0x331f('0x3c')][_0x331f('0x3e')])){if(_[_0x331f('0x17')](this[_0x331f('0xa')][_0x2e3343[_0x331f('0x1a')]])){this['channels'][_0x2e3343[_0x331f('0x1a')]]={'routeId':_0x2e3343[_0x331f('0x3d')],'variables':this['variables'][_0x2e3343['uniqueid']]};logger[_0x331f('0x33')](_0x331f('0x3f'),_0x2e3343[_0x331f('0x1a')],_0x2e3343[_0x331f('0x3c')]['outboundrouteid'],_[_0x331f('0x3b')](_0x2e3343[_0x331f('0x3c')])[0x0],_0x2e3343[_0x331f('0x3d')]);logger['debug']('[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:',_0x2e3343[_0x331f('0x1a')],util[_0x331f('0x1b')](this[_0x331f('0xa')][_0x2e3343[_0x331f('0x1a')]],{'showHidden':![],'depth':null}));this[_0x331f('0x18')](_0x331f('0x28'),_0x331f('0x29'),this[_0x331f('0xa')][_0x2e3343[_0x331f('0x1a')]]);}}}}catch(_0x43946b){logger['error'](_0x331f('0x40'),_0x2e3343[_0x331f('0x1a')],util[_0x331f('0x1b')](_0x43946b,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x331f('0x15')][_0x331f('0x3a')]=function(_0x3291ba,_0xe76649,_0x41eed0){var _0x2bd9d0=[_0x331f('0x41'),_0x331f('0x42'),'rtpaudioqosjitter',_0x331f('0x43'),_0x331f('0x44'),_0x331f('0x45'),_0x331f('0x46'),_0x331f('0x47'),'sipcallid',_0x331f('0x48'),_0x331f('0x49'),_0x331f('0x4a'),_0x331f('0x4b'),_0x331f('0x4c'),_0x331f('0x4d'),_0x331f('0x4e'),'membername',_0x331f('0x4f'),_0x331f('0x50')];if(!_['isNil'](_0xe76649)&&!_[_0x331f('0x51')](_0x2bd9d0,_0xe76649)){if(_[_0x331f('0x17')](this[_0x331f('0xc')][_0x3291ba])){this[_0x331f('0xc')][_0x3291ba]={};}this[_0x331f('0xc')][_0x3291ba][_0xe76649]=_0x41eed0;}};VoiceDialReport[_0x331f('0x15')]['syncHangup']=function(_0x10f762){try{if(this[_0x331f('0x16')](_0x10f762)){logger['debug'](_0x331f('0x52'),_0x10f762[_0x331f('0x1a')],util['inspect'](_0x10f762,{'showHidden':![],'depth':null}));if(this['channels'][_0x10f762[_0x331f('0x1a')]]){logger['info']('[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete',_0x10f762[_0x331f('0x1a')],_0x10f762['cause-txt']);this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]]['endtime']=moment()[_0x331f('0x1d')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x10f762['uniqueid']]['duration']=moment(this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]][_0x331f('0x53')])[_0x331f('0x54')](this[_0x331f('0xa')][_0x10f762['uniqueid']][_0x331f('0x55')],_0x331f('0x56'));this['channels'][_0x10f762[_0x331f('0x1a')]][_0x331f('0x31')]=_0x331f('0x57');this[_0x331f('0xb')][_0x331f('0x58')]+=0x1;if(this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]][_0x331f('0x30')]){this['outbound']['answered']+=0x1;this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]]['holdtime']=moment(this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]][_0x331f('0x30')])[_0x331f('0x54')](this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]][_0x331f('0x55')],'seconds');this['channels'][_0x10f762['uniqueid']]['billableseconds']=moment(this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]][_0x331f('0x53')])[_0x331f('0x54')](this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]][_0x331f('0x30')],_0x331f('0x56'));this[_0x331f('0xb')]['sumHoldTime']+=this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]]['holdtime']||0x0;this[_0x331f('0xb')][_0x331f('0x59')]+=this['channels'][_0x10f762[_0x331f('0x1a')]][_0x331f('0x5a')];}this['outbound'][_0x331f('0x5b')]+=this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]][_0x331f('0x5c')];logger['debug'](_0x331f('0x5d'),_0x10f762['uniqueid'],util[_0x331f('0x1b')](this['channels'][_0x10f762[_0x331f('0x1a')]],{'showHidden':![],'depth':null}));ami[_0x331f('0x18')]('custom:voiceDialReport',this[_0x331f('0xa')][_0x10f762['uniqueid']]);logger[_0x331f('0x19')](_0x331f('0x5e'),_0x10f762[_0x331f('0x1a')],util[_0x331f('0x1b')](this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]],{'showHidden':![],'depth':null}));ami[_0x331f('0x18')](_0x331f('0x5f'),this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]]);logger[_0x331f('0x19')](_0x331f('0x60'),_0x10f762[_0x331f('0x1a')],util['inspect'](this['channels'][_0x10f762[_0x331f('0x1a')]],{'showHidden':![],'depth':null}));this['emit'](_0x331f('0x28'),_0x331f('0x61'),this['outbound']);logger[_0x331f('0x33')](_0x331f('0x62'),JSON[_0x331f('0x63')](this['channels'][_0x10f762[_0x331f('0x1a')]]));logger[_0x331f('0x19')](_0x331f('0x64'),_0x10f762[_0x331f('0x1a')],util[_0x331f('0x1b')](this['channels'][_0x10f762[_0x331f('0x1a')]],{'showHidden':![],'depth':null}));this[_0x331f('0x18')](_0x331f('0x28'),_0x331f('0x65'),this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]]);delete this[_0x331f('0xa')][_0x10f762[_0x331f('0x1a')]];}else if(this[_0x331f('0xa')][_0x10f762[_0x331f('0x66')]]){this[_0x331f('0xa')][_0x10f762['linkedid']][_0x331f('0x1a')]=this[_0x331f('0xa')][_0x10f762['linkedid']]['destuniqueid'];}if(this[_0x331f('0xc')][_0x10f762[_0x331f('0x1a')]]){delete this[_0x331f('0xc')][_0x10f762['uniqueid']];}}}catch(_0x51ba8b){logger['error'](_0x331f('0x67'),_0x10f762['uniqueid'],util[_0x331f('0x1b')](_0x51ba8b,{'showHidden':![],'depth':null}));}};module[_0x331f('0x68')]=VoiceDialReport;