server/services/ami/report/voiceDialReport.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
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  18 var _0xbf65=['seconds','complete','total','answered','holdtime','billableseconds','sumBillable','custom:voiceDialReport','voice_outbound:save','info','[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event','exports','lodash','moment','ioredis','../../../config/logger','ami','redis','defaults','localhost','socket.io-emitter','channels','outboundChannels','outbound','dialbegin','syncDialBegin','bind','dialend','syncDialEnd','varset','syncVarSet','syncHangup','prototype','isNotNull','isUndefined','emit','uniqueid','merge','channel','substring','lastIndexOf','omit','event','privilege','voice:outbound','voice_outbound_channel:save','custom:dialbegin','[syncDialBegin][VoiceDialReport]','inspect','dialstatus','connectedlinenum','connectedlinename','answertime','format','YYYY-MM-DD\x20HH:mm:ss','lastevent','connect','error','value','variable','variables','addVariable','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','membercalls','memberdynamic','memberinterface','memberlastcall','membername','memberpenalty','isNil','endtime','duration','diff','starttime'];(function(_0x411017,_0x4a8117){var _0x2adeea=function(_0x545222){while(--_0x545222){_0x411017['push'](_0x411017['shift']());}};_0x2adeea(++_0x4a8117);}(_0xbf65,0x158));var _0x5bf6=function(_0x2e846d,_0x370cd6){_0x2e846d=_0x2e846d-0x0;var _0x10a6ab=_0xbf65[_0x2e846d];return _0x10a6ab;};'use strict';var _=require(_0x5bf6('0x0'));var moment=require(_0x5bf6('0x1'));var util=require('util');var Redis=require(_0x5bf6('0x2'));var config=require('../../../config/environment');var logger=require(_0x5bf6('0x3'))(_0x5bf6('0x4'));var ami=require('../ami');config[_0x5bf6('0x5')]=_[_0x5bf6('0x6')](config[_0x5bf6('0x5')],{'host':_0x5bf6('0x7'),'port':0x18eb});var io=require(_0x5bf6('0x8'))(new Redis(config[_0x5bf6('0x5')]));function VoiceDialReport(_0x196305){this[_0x5bf6('0x9')]=_0x196305[_0x5bf6('0xa')];this['outbound']=_0x196305[_0x5bf6('0xb')];this['variables']={};ami['on'](_0x5bf6('0xc'),this[_0x5bf6('0xd')][_0x5bf6('0xe')](this));ami['on'](_0x5bf6('0xf'),this[_0x5bf6('0x10')][_0x5bf6('0xe')](this));ami['on'](_0x5bf6('0x11'),this[_0x5bf6('0x12')][_0x5bf6('0xe')](this));ami['on']('hangup',this[_0x5bf6('0x13')]['bind'](this));}VoiceDialReport[_0x5bf6('0x14')][_0x5bf6('0x15')]=function(_0x45692b){return _0x45692b!==null&&!_[_0x5bf6('0x16')](_0x45692b);};VoiceDialReport[_0x5bf6('0x14')]['emit']=function(_0x147890,_0x1da9ac,_0x80dac6){io['to'](_0x147890)[_0x5bf6('0x17')](_0x1da9ac,_0x80dac6);};VoiceDialReport[_0x5bf6('0x14')][_0x5bf6('0xd')]=function(_0x843c4e){try{if(this[_0x5bf6('0x15')](_0x843c4e)){if(this[_0x5bf6('0x9')][_0x843c4e[_0x5bf6('0x18')]]){_[_0x5bf6('0x19')](this[_0x5bf6('0x9')][_0x843c4e[_0x5bf6('0x18')]],{'starttime':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':'called','interface':_0x843c4e[_0x5bf6('0x1a')][_0x5bf6('0x1b')](0x0,_0x843c4e[_0x5bf6('0x1a')][_0x5bf6('0x1c')]('-')),'membername':_0x843c4e[_0x5bf6('0x1a')][_0x5bf6('0x1b')](_0x843c4e[_0x5bf6('0x1a')]['lastIndexOf']('/')+0x1,_0x843c4e['channel'][_0x5bf6('0x1c')]('-'))},_[_0x5bf6('0x1d')](_0x843c4e,[_0x5bf6('0x1e'),_0x5bf6('0x1f')]));this[_0x5bf6('0x17')](_0x5bf6('0x20'),_0x5bf6('0x21'),this['channels'][_0x843c4e[_0x5bf6('0x18')]]);ami[_0x5bf6('0x17')](_0x5bf6('0x22'),this[_0x5bf6('0x9')][_0x843c4e[_0x5bf6('0x18')]]);}}}catch(_0x284ec9){logger['error'](_0x5bf6('0x23'),util[_0x5bf6('0x24')](_0x284ec9,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x5bf6('0x14')]['syncDialEnd']=function(_0xb7d751){try{if(this[_0x5bf6('0x15')](_0xb7d751)){if(this[_0x5bf6('0x9')][_0xb7d751[_0x5bf6('0x18')]]){this[_0x5bf6('0x9')][_0xb7d751[_0x5bf6('0x18')]][_0x5bf6('0x25')]=_0xb7d751[_0x5bf6('0x25')];if(_0xb7d751[_0x5bf6('0x25')]==='ANSWER'){this[_0x5bf6('0x9')][_0xb7d751['uniqueid']][_0x5bf6('0x26')]=_0xb7d751[_0x5bf6('0x26')];this[_0x5bf6('0x9')][_0xb7d751[_0x5bf6('0x18')]][_0x5bf6('0x27')]=_0xb7d751[_0x5bf6('0x27')];this[_0x5bf6('0x9')][_0xb7d751['uniqueid']][_0x5bf6('0x28')]=moment()[_0x5bf6('0x29')](_0x5bf6('0x2a'));this[_0x5bf6('0x9')][_0xb7d751[_0x5bf6('0x18')]][_0x5bf6('0x2b')]=_0x5bf6('0x2c');ami[_0x5bf6('0x17')]('custom:dialconnect',this[_0x5bf6('0x9')][_0xb7d751[_0x5bf6('0x18')]]);}this[_0x5bf6('0x17')](_0x5bf6('0x20'),_0x5bf6('0x21'),this['channels'][_0xb7d751[_0x5bf6('0x18')]]);}}}catch(_0x15b63d){logger[_0x5bf6('0x2d')]('[syncDialEnd][VoiceDialReport]',util['inspect'](_0x15b63d,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x5bf6('0x14')][_0x5bf6('0x12')]=function(_0x2a44e7){try{if(this[_0x5bf6('0x15')](_0x2a44e7)){this['addVariable'](_0x2a44e7['uniqueid'],_['keys'](_0x2a44e7['variable'])[0x0],_0x2a44e7[_0x5bf6('0x2e')]);if(this['isNotNull'](_0x2a44e7[_0x5bf6('0x2f')])&&this[_0x5bf6('0x15')](_0x2a44e7['variable']['outboundrouteid'])){if(_[_0x5bf6('0x16')](this[_0x5bf6('0x9')][_0x2a44e7[_0x5bf6('0x18')]])){this[_0x5bf6('0x9')][_0x2a44e7[_0x5bf6('0x18')]]={'routeId':_0x2a44e7[_0x5bf6('0x2e')],'variables':this[_0x5bf6('0x30')][_0x2a44e7[_0x5bf6('0x18')]]};this[_0x5bf6('0x17')](_0x5bf6('0x20'),'voice_outbound_channel:save',this[_0x5bf6('0x9')][_0x2a44e7[_0x5bf6('0x18')]]);}}}}catch(_0x32e910){logger[_0x5bf6('0x2d')]('[syncVarSet][VoiceDialReport]',util['inspect'](_0x32e910,{'showHidden':![],'depth':null}));}};VoiceDialReport['prototype'][_0x5bf6('0x31')]=function(_0x24da1,_0x3eecd7,_0x16947c){var _0x4e7d57=[_0x5bf6('0x32'),_0x5bf6('0x33'),'rtpaudioqosjitter',_0x5bf6('0x34'),_0x5bf6('0x35'),_0x5bf6('0x36'),_0x5bf6('0x37'),_0x5bf6('0x38'),_0x5bf6('0x39'),_0x5bf6('0x3a'),_0x5bf6('0x3b'),'bridgepvtcallid',_0x5bf6('0x3c'),_0x5bf6('0x3d'),_0x5bf6('0x3e'),_0x5bf6('0x3f'),_0x5bf6('0x40'),_0x5bf6('0x41'),'memberrealtime'];if(!_[_0x5bf6('0x42')](_0x3eecd7)&&!_['includes'](_0x4e7d57,_0x3eecd7)){if(_['isUndefined'](this[_0x5bf6('0x30')][_0x24da1])){this[_0x5bf6('0x30')][_0x24da1]={};}this[_0x5bf6('0x30')][_0x24da1][_0x3eecd7]=_0x16947c;}};VoiceDialReport[_0x5bf6('0x14')][_0x5bf6('0x13')]=function(_0x1b61ac){try{if(this[_0x5bf6('0x15')](_0x1b61ac)){if(this['channels'][_0x1b61ac[_0x5bf6('0x18')]]){this[_0x5bf6('0x9')][_0x1b61ac[_0x5bf6('0x18')]][_0x5bf6('0x43')]=moment()[_0x5bf6('0x29')](_0x5bf6('0x2a'));this[_0x5bf6('0x9')][_0x1b61ac[_0x5bf6('0x18')]][_0x5bf6('0x44')]=moment(this['channels'][_0x1b61ac[_0x5bf6('0x18')]]['endtime'])[_0x5bf6('0x45')](this[_0x5bf6('0x9')][_0x1b61ac[_0x5bf6('0x18')]][_0x5bf6('0x46')],_0x5bf6('0x47'));this['channels'][_0x1b61ac[_0x5bf6('0x18')]][_0x5bf6('0x2b')]=_0x5bf6('0x48');this[_0x5bf6('0xb')][_0x5bf6('0x49')]+=0x1;if(this[_0x5bf6('0x9')][_0x1b61ac['uniqueid']][_0x5bf6('0x28')]){this['outbound'][_0x5bf6('0x4a')]+=0x1;this['channels'][_0x1b61ac['uniqueid']][_0x5bf6('0x4b')]=moment(this[_0x5bf6('0x9')][_0x1b61ac[_0x5bf6('0x18')]][_0x5bf6('0x28')])[_0x5bf6('0x45')](this[_0x5bf6('0x9')][_0x1b61ac[_0x5bf6('0x18')]][_0x5bf6('0x46')],_0x5bf6('0x47'));this[_0x5bf6('0x9')][_0x1b61ac[_0x5bf6('0x18')]][_0x5bf6('0x4c')]=moment(this[_0x5bf6('0x9')][_0x1b61ac[_0x5bf6('0x18')]][_0x5bf6('0x43')])[_0x5bf6('0x45')](this['channels'][_0x1b61ac['uniqueid']]['answertime'],_0x5bf6('0x47'));this[_0x5bf6('0xb')]['sumHoldTime']+=this[_0x5bf6('0x9')][_0x1b61ac[_0x5bf6('0x18')]][_0x5bf6('0x4b')]||0x0;this[_0x5bf6('0xb')][_0x5bf6('0x4d')]+=this[_0x5bf6('0x9')][_0x1b61ac['uniqueid']]['billableseconds'];}this[_0x5bf6('0xb')]['sumDuration']+=this['channels'][_0x1b61ac[_0x5bf6('0x18')]][_0x5bf6('0x44')];ami[_0x5bf6('0x17')](_0x5bf6('0x4e'),this[_0x5bf6('0x9')][_0x1b61ac[_0x5bf6('0x18')]]);ami['emit']('custom:dialend',this['channels'][_0x1b61ac[_0x5bf6('0x18')]]);this['emit'](_0x5bf6('0x20'),_0x5bf6('0x4f'),this[_0x5bf6('0xb')]);logger[_0x5bf6('0x50')](_0x5bf6('0x51'),JSON['stringify'](this['channels'][_0x1b61ac[_0x5bf6('0x18')]]));this['emit'](_0x5bf6('0x20'),'voice_outbound_channel:remove',this[_0x5bf6('0x9')][_0x1b61ac[_0x5bf6('0x18')]]);delete this[_0x5bf6('0x9')][_0x1b61ac[_0x5bf6('0x18')]];}if(this[_0x5bf6('0x30')][_0x1b61ac[_0x5bf6('0x18')]]){delete this[_0x5bf6('0x30')][_0x1b61ac[_0x5bf6('0x18')]];}}}catch(_0x488fe1){logger[_0x5bf6('0x2d')]('[syncHangup][VoiceDialReport]',util[_0x5bf6('0x24')](_0x488fe1,{'showHidden':![],'depth':null}));}};module[_0x5bf6('0x52')]=VoiceDialReport;