server/services/ami/report/voiceDialReport.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x525e=['rtpaudioqosrttbridged','sipuri','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','membername','memberpenalty','memberrealtime','format','endtime','diff','starttime','seconds','total','answered','holdtime','billableseconds','sumHoldTime','sumBillable','sumDuration','duration','custom:voiceDialReport','custom:dialend','voice_outbound:save','info','stringify','voice_outbound_channel:remove','[syncHangup][VoiceDialReport]','exports','lodash','moment','util','ioredis','../../../config/environment','../../../config/logger','ami','../ami','defaults','redis','localhost','outboundChannels','outbound','variables','dialbegin','syncDialBegin','bind','syncDialEnd','varset','syncVarSet','syncHangup','prototype','isNotNull','isUndefined','emit','channels','uniqueid','merge','called','substring','channel','lastIndexOf','privilege','voice:outbound','voice_outbound_channel:save','error','[syncDialBegin][VoiceDialReport]','inspect','dialstatus','ANSWER','connectedlinenum','connectedlinename','answertime','YYYY-MM-DD\x20HH:mm:ss','lastevent','custom:dialconnect','[syncDialEnd][VoiceDialReport]','addVariable','keys','variable','outboundrouteid','value','[syncVarSet][VoiceDialReport]','rtpaudioqos','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqosrtt'];(function(_0x15fc3c,_0x35665b){var _0x94c5c8=function(_0xbab268){while(--_0xbab268){_0x15fc3c['push'](_0x15fc3c['shift']());}};_0x94c5c8(++_0x35665b);}(_0x525e,0x78));var _0xe525=function(_0x5b168b,_0x51ad29){_0x5b168b=_0x5b168b-0x0;var _0x2cc6d9=_0x525e[_0x5b168b];return _0x2cc6d9;};'use strict';var _=require(_0xe525('0x0'));var moment=require(_0xe525('0x1'));var util=require(_0xe525('0x2'));var Redis=require(_0xe525('0x3'));var config=require(_0xe525('0x4'));var logger=require(_0xe525('0x5'))(_0xe525('0x6'));var ami=require(_0xe525('0x7'));config['redis']=_[_0xe525('0x8')](config[_0xe525('0x9')],{'host':_0xe525('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function VoiceDialReport(_0x2dced6){this['channels']=_0x2dced6[_0xe525('0xb')];this[_0xe525('0xc')]=_0x2dced6[_0xe525('0xc')];this[_0xe525('0xd')]={};ami['on'](_0xe525('0xe'),this[_0xe525('0xf')][_0xe525('0x10')](this));ami['on']('dialend',this[_0xe525('0x11')][_0xe525('0x10')](this));ami['on'](_0xe525('0x12'),this[_0xe525('0x13')][_0xe525('0x10')](this));ami['on']('hangup',this[_0xe525('0x14')][_0xe525('0x10')](this));}VoiceDialReport[_0xe525('0x15')][_0xe525('0x16')]=function(_0x89687f){return _0x89687f!==null&&!_[_0xe525('0x17')](_0x89687f);};VoiceDialReport[_0xe525('0x15')][_0xe525('0x18')]=function(_0xa275c4,_0x24e3cd,_0x1364df){io['to'](_0xa275c4)['emit'](_0x24e3cd,_0x1364df);};VoiceDialReport[_0xe525('0x15')][_0xe525('0xf')]=function(_0x1d7f16){try{if(this['isNotNull'](_0x1d7f16)){if(this[_0xe525('0x19')][_0x1d7f16[_0xe525('0x1a')]]){_[_0xe525('0x1b')](this[_0xe525('0x19')][_0x1d7f16[_0xe525('0x1a')]],{'starttime':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':_0xe525('0x1c'),'interface':_0x1d7f16['channel'][_0xe525('0x1d')](0x0,_0x1d7f16[_0xe525('0x1e')][_0xe525('0x1f')]('-')),'membername':_0x1d7f16[_0xe525('0x1e')][_0xe525('0x1d')](_0x1d7f16[_0xe525('0x1e')][_0xe525('0x1f')]('/')+0x1,_0x1d7f16['channel']['lastIndexOf']('-'))},_['omit'](_0x1d7f16,['event',_0xe525('0x20')]));this[_0xe525('0x18')](_0xe525('0x21'),_0xe525('0x22'),this[_0xe525('0x19')][_0x1d7f16[_0xe525('0x1a')]]);ami[_0xe525('0x18')]('custom:dialbegin',this[_0xe525('0x19')][_0x1d7f16[_0xe525('0x1a')]]);}}}catch(_0x510a46){logger[_0xe525('0x23')](_0xe525('0x24'),util[_0xe525('0x25')](_0x510a46,{'showHidden':![],'depth':null}));}};VoiceDialReport['prototype'][_0xe525('0x11')]=function(_0x12ba35){try{if(this[_0xe525('0x16')](_0x12ba35)){if(this[_0xe525('0x19')][_0x12ba35[_0xe525('0x1a')]]){this[_0xe525('0x19')][_0x12ba35[_0xe525('0x1a')]][_0xe525('0x26')]=_0x12ba35[_0xe525('0x26')];if(_0x12ba35[_0xe525('0x26')]===_0xe525('0x27')){this['channels'][_0x12ba35[_0xe525('0x1a')]][_0xe525('0x28')]=_0x12ba35[_0xe525('0x28')];this[_0xe525('0x19')][_0x12ba35['uniqueid']][_0xe525('0x29')]=_0x12ba35[_0xe525('0x29')];this[_0xe525('0x19')][_0x12ba35['uniqueid']][_0xe525('0x2a')]=moment()['format'](_0xe525('0x2b'));this[_0xe525('0x19')][_0x12ba35['uniqueid']][_0xe525('0x2c')]='connect';ami[_0xe525('0x18')](_0xe525('0x2d'),this['channels'][_0x12ba35[_0xe525('0x1a')]]);}this['emit'](_0xe525('0x21'),_0xe525('0x22'),this[_0xe525('0x19')][_0x12ba35[_0xe525('0x1a')]]);}}}catch(_0x1ef0ba){logger[_0xe525('0x23')](_0xe525('0x2e'),util[_0xe525('0x25')](_0x1ef0ba,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xe525('0x15')][_0xe525('0x13')]=function(_0x1f28a7){try{if(this[_0xe525('0x16')](_0x1f28a7)){this[_0xe525('0x2f')](_0x1f28a7[_0xe525('0x1a')],_[_0xe525('0x30')](_0x1f28a7[_0xe525('0x31')])[0x0],_0x1f28a7['value']);if(this[_0xe525('0x16')](_0x1f28a7[_0xe525('0x31')])&&this[_0xe525('0x16')](_0x1f28a7['variable'][_0xe525('0x32')])){if(_['isUndefined'](this['channels'][_0x1f28a7[_0xe525('0x1a')]])){this['channels'][_0x1f28a7['uniqueid']]={'routeId':_0x1f28a7[_0xe525('0x33')],'variables':this[_0xe525('0xd')][_0x1f28a7[_0xe525('0x1a')]]};this['emit'](_0xe525('0x21'),'voice_outbound_channel:save',this['channels'][_0x1f28a7[_0xe525('0x1a')]]);}}}}catch(_0x14c0c5){logger[_0xe525('0x23')](_0xe525('0x34'),util[_0xe525('0x25')](_0x14c0c5,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xe525('0x15')][_0xe525('0x2f')]=function(_0x2e36a5,_0x332d5d,_0x70271a){var _0x196af3=[_0xe525('0x35'),'rtpaudioqosbridged',_0xe525('0x36'),_0xe525('0x37'),_0xe525('0x38'),'rtpaudioqoslossbridged',_0xe525('0x39'),_0xe525('0x3a'),'sipcallid',_0xe525('0x3b'),'bridgepeer',_0xe525('0x3c'),_0xe525('0x3d'),_0xe525('0x3e'),_0xe525('0x3f'),_0xe525('0x40'),_0xe525('0x41'),_0xe525('0x42'),_0xe525('0x43')];if(!_['isNil'](_0x332d5d)&&!_['includes'](_0x196af3,_0x332d5d)){if(_[_0xe525('0x17')](this['variables'][_0x2e36a5])){this[_0xe525('0xd')][_0x2e36a5]={};}this['variables'][_0x2e36a5][_0x332d5d]=_0x70271a;}};VoiceDialReport[_0xe525('0x15')]['syncHangup']=function(_0xffad75){try{if(this[_0xe525('0x16')](_0xffad75)){if(this['channels'][_0xffad75['uniqueid']]){this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]]['endtime']=moment()[_0xe525('0x44')](_0xe525('0x2b'));this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]]['duration']=moment(this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]][_0xe525('0x45')])[_0xe525('0x46')](this[_0xe525('0x19')][_0xffad75['uniqueid']][_0xe525('0x47')],_0xe525('0x48'));this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]][_0xe525('0x2c')]='complete';this['outbound'][_0xe525('0x49')]+=0x1;if(this[_0xe525('0x19')][_0xffad75['uniqueid']][_0xe525('0x2a')]){this[_0xe525('0xc')][_0xe525('0x4a')]+=0x1;this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]][_0xe525('0x4b')]=moment(this['channels'][_0xffad75[_0xe525('0x1a')]][_0xe525('0x2a')])[_0xe525('0x46')](this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]][_0xe525('0x47')],_0xe525('0x48'));this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]][_0xe525('0x4c')]=moment(this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]]['endtime'])[_0xe525('0x46')](this['channels'][_0xffad75[_0xe525('0x1a')]][_0xe525('0x2a')],'seconds');this[_0xe525('0xc')][_0xe525('0x4d')]+=this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]][_0xe525('0x4b')]||0x0;this[_0xe525('0xc')][_0xe525('0x4e')]+=this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]][_0xe525('0x4c')];}this[_0xe525('0xc')][_0xe525('0x4f')]+=this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]][_0xe525('0x50')];ami[_0xe525('0x18')](_0xe525('0x51'),this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]]);ami['emit'](_0xe525('0x52'),this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]]);this[_0xe525('0x18')](_0xe525('0x21'),_0xe525('0x53'),this[_0xe525('0xc')]);logger[_0xe525('0x54')]('[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event',JSON[_0xe525('0x55')](this[_0xe525('0x19')][_0xffad75['uniqueid']]));this['emit']('voice:outbound',_0xe525('0x56'),this[_0xe525('0x19')][_0xffad75[_0xe525('0x1a')]]);delete this['channels'][_0xffad75[_0xe525('0x1a')]];}if(this[_0xe525('0xd')][_0xffad75[_0xe525('0x1a')]]){delete this['variables'][_0xffad75[_0xe525('0x1a')]];}}}catch(_0x4cb4ff){logger[_0xe525('0x23')](_0xe525('0x57'),util[_0xe525('0x25')](_0x4cb4ff,{'showHidden':![],'depth':null}));}};module[_0xe525('0x58')]=VoiceDialReport;