Built motion from commit (unavailable).|2.5.13
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x7e2e=['inspect','merge','format','substring','channel','lastIndexOf','omit','event','privilege','info','[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:','voice_outbound_channel:save','[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:','custom:dialbegin','error','[%s][voiceDialReport][dialbegin]','[%s][voiceDialReport][dialend]\x20event:','dialstatus','connectedlinenum','connectedlinename','answertime','YYYY-MM-DD\x20HH:mm:ss','lastevent','connect','[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect','[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:','custom:dialconnect','[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:','voice:outbound','[%s][voiceDialReport][dialend]','syncVarSet','[%s][voiceDialReport][varset]\x20event:','addVariable','keys','variable','outboundrouteid','value','variables','[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:','[%s][voiceDialReport][varset]','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','membername','memberpenalty','memberrealtime','isNil','includes','[%s][voiceDialReport][hangup]\x20event:','[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete','cause-txt','endtime','duration','seconds','total','answered','diff','starttime','billableseconds','sumHoldTime','holdtime','sumBillable','sumDuration','custom:voiceDialReport','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','voice_outbound:save','[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event','stringify','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:','voice_outbound_channel:remove','linkedid','exports','lodash','moment','util','../../../config/environment','../../../config/logger','../ami','redis','defaults','localhost','socket.io-emitter','channels','outboundChannels','outbound','syncDialBegin','bind','syncDialEnd','varset','hangup','syncHangup','prototype','isUndefined','emit','isNotNull','debug','[%s][voiceDialReport][dialbegin]\x20event:','uniqueid'];(function(_0x226ad1,_0x2858e2){var _0x16b625=function(_0x4dc555){while(--_0x4dc555){_0x226ad1['push'](_0x226ad1['shift']());}};_0x16b625(++_0x2858e2);}(_0x7e2e,0xc0));var _0xe7e2=function(_0x15d06a,_0x2efd98){_0x15d06a=_0x15d06a-0x0;var _0x3bd43b=_0x7e2e[_0x15d06a];return _0x3bd43b;};'use strict';var _=require(_0xe7e2('0x0'));var moment=require(_0xe7e2('0x1'));var util=require(_0xe7e2('0x2'));var Redis=require('ioredis');var config=require(_0xe7e2('0x3'));var logger=require(_0xe7e2('0x4'))('ami');var ami=require(_0xe7e2('0x5'));config[_0xe7e2('0x6')]=_[_0xe7e2('0x7')](config[_0xe7e2('0x6')],{'host':_0xe7e2('0x8'),'port':0x18eb});var io=require(_0xe7e2('0x9'))(new Redis(config[_0xe7e2('0x6')]));function VoiceDialReport(_0x1668d0){this[_0xe7e2('0xa')]=_0x1668d0[_0xe7e2('0xb')];this[_0xe7e2('0xc')]=_0x1668d0[_0xe7e2('0xc')];this['variables']={};ami['on']('dialbegin',this[_0xe7e2('0xd')][_0xe7e2('0xe')](this));ami['on']('dialend',this[_0xe7e2('0xf')][_0xe7e2('0xe')](this));ami['on'](_0xe7e2('0x10'),this['syncVarSet']['bind'](this));ami['on'](_0xe7e2('0x11'),this[_0xe7e2('0x12')]['bind'](this));}VoiceDialReport[_0xe7e2('0x13')]['isNotNull']=function(_0x1277c6){return _0x1277c6!==null&&!_[_0xe7e2('0x14')](_0x1277c6);};VoiceDialReport[_0xe7e2('0x13')][_0xe7e2('0x15')]=function(_0x21b7c8,_0x3f9399,_0x267bb9){io['to'](_0x21b7c8)[_0xe7e2('0x15')](_0x3f9399,_0x267bb9);};VoiceDialReport[_0xe7e2('0x13')][_0xe7e2('0xd')]=function(_0x59d545){try{if(this[_0xe7e2('0x16')](_0x59d545)){logger[_0xe7e2('0x17')](_0xe7e2('0x18'),_0x59d545[_0xe7e2('0x19')],util[_0xe7e2('0x1a')](_0x59d545,{'showHidden':![],'depth':null}));if(this[_0xe7e2('0xa')][_0x59d545[_0xe7e2('0x19')]]){_[_0xe7e2('0x1b')](this[_0xe7e2('0xa')][_0x59d545['uniqueid']],{'starttime':moment()[_0xe7e2('0x1c')]('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':'called','interface':_0x59d545['channel'][_0xe7e2('0x1d')](0x0,_0x59d545['channel']['lastIndexOf']('-')),'membername':_0x59d545['channel'][_0xe7e2('0x1d')](_0x59d545[_0xe7e2('0x1e')][_0xe7e2('0x1f')]('/')+0x1,_0x59d545[_0xe7e2('0x1e')][_0xe7e2('0x1f')]('-'))},_[_0xe7e2('0x20')](_0x59d545,[_0xe7e2('0x21'),_0xe7e2('0x22')]));logger[_0xe7e2('0x23')]('[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called',_0x59d545['uniqueid'],this[_0xe7e2('0xa')][_0x59d545[_0xe7e2('0x19')]]['membername'],this[_0xe7e2('0xa')][_0x59d545[_0xe7e2('0x19')]]['interface']);logger[_0xe7e2('0x17')](_0xe7e2('0x24'),_0x59d545[_0xe7e2('0x19')],util[_0xe7e2('0x1a')](this['channels'][_0x59d545['uniqueid']],{'showHidden':![],'depth':null}));this['emit']('voice:outbound',_0xe7e2('0x25'),this[_0xe7e2('0xa')][_0x59d545['uniqueid']]);logger[_0xe7e2('0x17')](_0xe7e2('0x26'),_0x59d545[_0xe7e2('0x19')],util[_0xe7e2('0x1a')](this[_0xe7e2('0xa')][_0x59d545[_0xe7e2('0x19')]],{'showHidden':![],'depth':null}));ami[_0xe7e2('0x15')](_0xe7e2('0x27'),this[_0xe7e2('0xa')][_0x59d545[_0xe7e2('0x19')]]);}}}catch(_0x2746f2){logger[_0xe7e2('0x28')](_0xe7e2('0x29'),_0x59d545[_0xe7e2('0x19')],util[_0xe7e2('0x1a')](_0x2746f2,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xe7e2('0x13')]['syncDialEnd']=function(_0x1a71bb){try{if(this[_0xe7e2('0x16')](_0x1a71bb)){logger[_0xe7e2('0x17')](_0xe7e2('0x2a'),_0x1a71bb[_0xe7e2('0x19')],util['inspect'](_0x1a71bb,{'showHidden':![],'depth':null}));if(this[_0xe7e2('0xa')][_0x1a71bb['uniqueid']]){this[_0xe7e2('0xa')][_0x1a71bb[_0xe7e2('0x19')]][_0xe7e2('0x2b')]=_0x1a71bb[_0xe7e2('0x2b')];if(_0x1a71bb[_0xe7e2('0x2b')]==='ANSWER'){this[_0xe7e2('0xa')][_0x1a71bb['uniqueid']]['connectedlinenum']=_0x1a71bb[_0xe7e2('0x2c')];this[_0xe7e2('0xa')][_0x1a71bb[_0xe7e2('0x19')]][_0xe7e2('0x2d')]=_0x1a71bb['connectedlinename'];this['channels'][_0x1a71bb[_0xe7e2('0x19')]][_0xe7e2('0x2e')]=moment()['format'](_0xe7e2('0x2f'));this[_0xe7e2('0xa')][_0x1a71bb[_0xe7e2('0x19')]][_0xe7e2('0x30')]=_0xe7e2('0x31');logger[_0xe7e2('0x23')](_0xe7e2('0x32'),_0x1a71bb[_0xe7e2('0x19')],_0x1a71bb['channel'][_0xe7e2('0x1d')](_0x1a71bb[_0xe7e2('0x1e')][_0xe7e2('0x1f')]('/')+0x1,_0x1a71bb[_0xe7e2('0x1e')]['lastIndexOf']('-')));logger[_0xe7e2('0x17')](_0xe7e2('0x33'),_0x1a71bb[_0xe7e2('0x19')],util[_0xe7e2('0x1a')](this[_0xe7e2('0xa')][_0x1a71bb['uniqueid']],{'showHidden':![],'depth':null}));ami[_0xe7e2('0x15')](_0xe7e2('0x34'),this[_0xe7e2('0xa')][_0x1a71bb['uniqueid']]);}logger[_0xe7e2('0x17')](_0xe7e2('0x35'),_0x1a71bb[_0xe7e2('0x19')],util[_0xe7e2('0x1a')](this['channels'][_0x1a71bb[_0xe7e2('0x19')]],{'showHidden':![],'depth':null}));this['emit'](_0xe7e2('0x36'),_0xe7e2('0x25'),this[_0xe7e2('0xa')][_0x1a71bb[_0xe7e2('0x19')]]);}}}catch(_0x46778d){logger['error'](_0xe7e2('0x37'),_0x1a71bb['uniqueid'],util[_0xe7e2('0x1a')](_0x46778d,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xe7e2('0x13')][_0xe7e2('0x38')]=function(_0x597e1d){try{if(this[_0xe7e2('0x16')](_0x597e1d)){logger[_0xe7e2('0x17')](_0xe7e2('0x39'),_0x597e1d[_0xe7e2('0x19')],util[_0xe7e2('0x1a')](_0x597e1d,{'showHidden':![],'depth':null}));this[_0xe7e2('0x3a')](_0x597e1d[_0xe7e2('0x19')],_[_0xe7e2('0x3b')](_0x597e1d[_0xe7e2('0x3c')])[0x0],_0x597e1d['value']);if(this['isNotNull'](_0x597e1d[_0xe7e2('0x3c')])&&this[_0xe7e2('0x16')](_0x597e1d[_0xe7e2('0x3c')][_0xe7e2('0x3d')])){if(_[_0xe7e2('0x14')](this[_0xe7e2('0xa')][_0x597e1d['uniqueid']])){this[_0xe7e2('0xa')][_0x597e1d[_0xe7e2('0x19')]]={'routeId':_0x597e1d[_0xe7e2('0x3e')],'variables':this[_0xe7e2('0x3f')][_0x597e1d[_0xe7e2('0x19')]]};logger[_0xe7e2('0x23')]('[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s',_0x597e1d['uniqueid'],_0x597e1d[_0xe7e2('0x3c')][_0xe7e2('0x3d')],_['keys'](_0x597e1d['variable'])[0x0],_0x597e1d['value']);logger[_0xe7e2('0x17')](_0xe7e2('0x40'),_0x597e1d['uniqueid'],util[_0xe7e2('0x1a')](this[_0xe7e2('0xa')][_0x597e1d[_0xe7e2('0x19')]],{'showHidden':![],'depth':null}));this['emit']('voice:outbound',_0xe7e2('0x25'),this[_0xe7e2('0xa')][_0x597e1d[_0xe7e2('0x19')]]);}}}}catch(_0x193ab5){logger['error'](_0xe7e2('0x41'),_0x597e1d[_0xe7e2('0x19')],util[_0xe7e2('0x1a')](_0x193ab5,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xe7e2('0x13')]['addVariable']=function(_0x590d09,_0x27175d,_0x2e1944){var _0x47dee5=['rtpaudioqos','rtpaudioqosbridged',_0xe7e2('0x42'),_0xe7e2('0x43'),_0xe7e2('0x44'),_0xe7e2('0x45'),'rtpaudioqosrtt',_0xe7e2('0x46'),_0xe7e2('0x47'),_0xe7e2('0x48'),_0xe7e2('0x49'),_0xe7e2('0x4a'),_0xe7e2('0x4b'),_0xe7e2('0x4c'),_0xe7e2('0x4d'),_0xe7e2('0x4e'),_0xe7e2('0x4f'),_0xe7e2('0x50'),_0xe7e2('0x51')];if(!_[_0xe7e2('0x52')](_0x27175d)&&!_[_0xe7e2('0x53')](_0x47dee5,_0x27175d)){if(_[_0xe7e2('0x14')](this[_0xe7e2('0x3f')][_0x590d09])){this[_0xe7e2('0x3f')][_0x590d09]={};}this[_0xe7e2('0x3f')][_0x590d09][_0x27175d]=_0x2e1944;}};VoiceDialReport[_0xe7e2('0x13')]['syncHangup']=function(_0x21886b){try{if(this['isNotNull'](_0x21886b)){logger[_0xe7e2('0x17')](_0xe7e2('0x54'),_0x21886b['uniqueid'],util[_0xe7e2('0x1a')](_0x21886b,{'showHidden':![],'depth':null}));if(this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]]){logger['info'](_0xe7e2('0x55'),_0x21886b[_0xe7e2('0x19')],_0x21886b[_0xe7e2('0x56')]);this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]][_0xe7e2('0x57')]=moment()[_0xe7e2('0x1c')](_0xe7e2('0x2f'));this[_0xe7e2('0xa')][_0x21886b['uniqueid']][_0xe7e2('0x58')]=moment(this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]][_0xe7e2('0x57')])['diff'](this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]]['starttime'],_0xe7e2('0x59'));this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]][_0xe7e2('0x30')]='complete';this['outbound'][_0xe7e2('0x5a')]+=0x1;if(this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]][_0xe7e2('0x2e')]){this[_0xe7e2('0xc')][_0xe7e2('0x5b')]+=0x1;this['channels'][_0x21886b[_0xe7e2('0x19')]]['holdtime']=moment(this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]]['answertime'])[_0xe7e2('0x5c')](this['channels'][_0x21886b['uniqueid']][_0xe7e2('0x5d')],_0xe7e2('0x59'));this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]][_0xe7e2('0x5e')]=moment(this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]]['endtime'])[_0xe7e2('0x5c')](this[_0xe7e2('0xa')][_0x21886b['uniqueid']]['answertime'],_0xe7e2('0x59'));this[_0xe7e2('0xc')][_0xe7e2('0x5f')]+=this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]][_0xe7e2('0x60')]||0x0;this[_0xe7e2('0xc')][_0xe7e2('0x61')]+=this['channels'][_0x21886b[_0xe7e2('0x19')]][_0xe7e2('0x5e')];}this['outbound'][_0xe7e2('0x62')]+=this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]][_0xe7e2('0x58')];logger[_0xe7e2('0x17')]('[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:',_0x21886b['uniqueid'],util['inspect'](this['channels'][_0x21886b[_0xe7e2('0x19')]],{'showHidden':![],'depth':null}));ami[_0xe7e2('0x15')](_0xe7e2('0x63'),this[_0xe7e2('0xa')][_0x21886b['uniqueid']]);logger[_0xe7e2('0x17')](_0xe7e2('0x64'),_0x21886b['uniqueid'],util[_0xe7e2('0x1a')](this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]],{'showHidden':![],'depth':null}));ami[_0xe7e2('0x15')]('custom:dialend',this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]]);logger[_0xe7e2('0x17')](_0xe7e2('0x65'),_0x21886b['uniqueid'],util[_0xe7e2('0x1a')](this[_0xe7e2('0xa')][_0x21886b['uniqueid']],{'showHidden':![],'depth':null}));this[_0xe7e2('0x15')](_0xe7e2('0x36'),_0xe7e2('0x66'),this[_0xe7e2('0xc')]);logger[_0xe7e2('0x23')](_0xe7e2('0x67'),JSON[_0xe7e2('0x68')](this[_0xe7e2('0xa')][_0x21886b['uniqueid']]));logger['debug'](_0xe7e2('0x69'),_0x21886b['uniqueid'],util[_0xe7e2('0x1a')](this[_0xe7e2('0xa')][_0x21886b['uniqueid']],{'showHidden':![],'depth':null}));this[_0xe7e2('0x15')](_0xe7e2('0x36'),_0xe7e2('0x6a'),this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x19')]]);delete this['channels'][_0x21886b['uniqueid']];}else if(this['channels'][_0x21886b[_0xe7e2('0x6b')]]){this[_0xe7e2('0xa')][_0x21886b[_0xe7e2('0x6b')]][_0xe7e2('0x19')]=this['channels'][_0x21886b[_0xe7e2('0x6b')]]['destuniqueid'];}if(this[_0xe7e2('0x3f')][_0x21886b[_0xe7e2('0x19')]]){delete this['variables'][_0x21886b[_0xe7e2('0x19')]];}}}catch(_0x364309){logger[_0xe7e2('0x28')]('[%s][voiceDialReport][hangup]',_0x21886b[_0xe7e2('0x19')],util['inspect'](_0x364309,{'showHidden':![],'depth':null}));}};module[_0xe7e2('0x6c')]=VoiceDialReport;