Built motion from commit 092f8824.|2.5.49
[motion2.git] / server / services / ami / report / voiceQueueReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xc9b2=['emit','emitVoiceQueueChannelSave','debug','[%s][voiceQueueReport][',']\x20sending\x20voice_queue_channel:save\x20event:','uniqueid','format','voice:queue:%s','name','voice_queue_channel:save','voice_queue_presence:save',']\x20sending\x20voice_queue_channel:remove\x20event:','queuecallerexitreason','ATTENDEDTRANSFER','voice_queue_presence:remove','type','inbound','answered','available','sumBillable','sumDuration','sumHoldTime','unmanaged','abandoned','waiting','Trunk','active','callerid','Interval','[voiceQueueReport][','voice_queue:save','isNotNull','isUndefined','queues','[voiceQueueReport][queues]','then','[voiceQueueReport][queuesummary]','queue','[voiceQueueReport][queuesummary]\x20event:','info','[voiceQueueReport][queuesummary]\x20name:%s','callers','toNumber','loggedIn','loggedin','queuesummary','[voiceQueueReport][queuesummary]\x20sending\x20queuesummary\x20event:','custom:queuesummary','[voiceQueueReport][queuesummarycomplete]\x20event:','[%s][voiceQueueReport][queuecallerjoin]','queuecallerjoinAt','position','count','routealias','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','merge','pick','keys','push','last','queuecallercomplete','queuecallercompleteAt','holdtime','originalposition','queuecallerabandonAt','YYYY-MM-DD\x20HH:mm:ss','lastAssignedTo','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','[%s][voiceQueueReport][queuecallerabandon]','[%s][voiceQueueReport][queuecallerleave]','queuecallerleaveAt','connectedlinenum','connectedlinename','[%s][voiceQueueReport][agentconnect]','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','assigned','queuecallerexit','queuecallerexitAt','reason','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','startsWith','channel','toLowerCase','local/','linkedid','add','FORWARDTRANSFER','transfer','transfertype','FORWARD','transferexten','destexten','transferuniqueid','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s','agentcomplete','[%s][voiceQueueReport][agentcomplete]','addVariable','variable','value','queuestatus','CONTINUE','timeout','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','custom:timeout','varset','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','[%s][voiceQueueReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipcallid','bridgepeer','bridgepvtcallid','membercalls','memberlastcall','membername','memberpenalty','length','seconds','milliseconds','total','diff','custom:queuecallerunmanaged','lastevent','[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s','cause-txt','emitVoiceQueueSummary','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','custom:voiceQueueReport','[%s][voiceQueueReport][hangup]','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','secondtransfererexten','secondtransfereruniqueid','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','ATTENDED','syncBlindTransfer','[%s][voiceQueueReport][blindtransfer]','BLINDTRANSFER','extension','[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','context','[%s][voiceQueueReport][musiconholdstart]','mohstarttime','[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s','[%s][voiceQueueReport][musiconholdstop]','mohtime','syncNewExten','[%s][voiceQueueReport][newexten]\x20event:','application','applicationdata','appdata','CDR(routeAlias)','cdr(','[%s][voiceQueueReport][newexten]\x20application:%s\x20appdata:%s','split','match','exports','lodash','moment','md5','../../../config/logger','../ami','../model/queueReport','redis','localhost','prototype','enqueue','tail','finally','queueReports','agents','channels','voiceQueues','flagQueueSummary','variables','syncQueueSummary','queuesummarycomplete','syncQueueSummaryComplete','queuecallerjoin','syncQueueCallerJoin','bind','queuecallerabandon','syncQueueCallerAbandon','queuecallerleave','syncQueueCallerLeave','syncAgentComplete','agentconnect','syncAgentConnect','syncVarSet','hangup','syncHangup','musiconholdstart','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','isEmpty','hasOwnProperty','originated','talking','pTalking','queueStatusComplete','unlockRR','clearZombieChannels','switch','sequence','isNil','Action','status','catch','message','No\x20such\x20channel','error','[%s][voiceQueueReport][checkChannel]','inspect','[%s][voiceQueueReport][checkQueueReport]','[%s][voiceQueueReport][checkVariables]','syncFullyBooted','clearQueueReport','campaigns','emitVoiceQueueChannelRemove','clearqueuereport'];(function(_0x2b8f84,_0x357313){var _0x3700b1=function(_0x4fab4a){while(--_0x4fab4a){_0x2b8f84['push'](_0x2b8f84['shift']());}};_0x3700b1(++_0x357313);}(_0xc9b2,0xa7));var _0x2c9b=function(_0x5e9d42,_0x5119da){_0x5e9d42=_0x5e9d42-0x0;var _0x3afa7c=_0xc9b2[_0x5e9d42];return _0x3afa7c;};'use strict';var _=require(_0x2c9b('0x0'));var moment=require(_0x2c9b('0x1'));var util=require('util');var md5=require(_0x2c9b('0x2'));var Redis=require('ioredis');var config=require('../../../config/environment');var logger=require(_0x2c9b('0x3'))('ami');var ami=require(_0x2c9b('0x4'));var QueueReport=require(_0x2c9b('0x5'));config[_0x2c9b('0x6')]=_['defaults'](config[_0x2c9b('0x6')],{'host':_0x2c9b('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2c9b('0x6')]));var Sequence=function(){};Sequence[_0x2c9b('0x8')][_0x2c9b('0x9')]=function(_0x3d7173){this['tail']=this[_0x2c9b('0xa')]?this[_0x2c9b('0xa')][_0x2c9b('0xb')](_0x3d7173):_0x3d7173();};function VoiceQueueReport(_0x58dcb7){this['sequence']=new Sequence();this[_0x2c9b('0xc')]={};this['agents']=_0x58dcb7[_0x2c9b('0xd')];this[_0x2c9b('0xe')]=_0x58dcb7['queueChannels'];this['voiceQueues']=_0x58dcb7[_0x2c9b('0xf')];this[_0x2c9b('0x10')]=!![];this['campaigns']=_0x58dcb7['campaigns'];this[_0x2c9b('0x11')]={};ami['on']('queuesummary',this[_0x2c9b('0x12')]['bind'](this));ami['on'](_0x2c9b('0x13'),this[_0x2c9b('0x14')]['bind'](this));ami['on'](_0x2c9b('0x15'),this[_0x2c9b('0x16')][_0x2c9b('0x17')](this));ami['on'](_0x2c9b('0x18'),this[_0x2c9b('0x19')]['bind'](this));ami['on'](_0x2c9b('0x1a'),this[_0x2c9b('0x1b')][_0x2c9b('0x17')](this));ami['on']('agentcomplete',this[_0x2c9b('0x1c')]['bind'](this));ami['on'](_0x2c9b('0x1d'),this[_0x2c9b('0x1e')][_0x2c9b('0x17')](this));ami['on']('varset',this[_0x2c9b('0x1f')][_0x2c9b('0x17')](this));ami['on'](_0x2c9b('0x20'),this[_0x2c9b('0x21')][_0x2c9b('0x17')](this));ami['on']('fullybooted',this['syncFullyBooted'][_0x2c9b('0x17')](this));ami['on'](_0x2c9b('0x22'),this[_0x2c9b('0x23')]['bind'](this));ami['on'](_0x2c9b('0x24'),this[_0x2c9b('0x25')][_0x2c9b('0x17')](this));ami['on'](_0x2c9b('0x26'),this[_0x2c9b('0x27')][_0x2c9b('0x17')](this));ami['on']('blindtransfer',this['syncBlindTransfer'][_0x2c9b('0x17')](this));this['loopQueueSummary']();this['loopQueueShow']();}function clearChannels(_0xe00ce9){if(!_[_0x2c9b('0x28')](_0xe00ce9)){for(var _0x5e0bee in _0xe00ce9){if(_0xe00ce9[_0x2c9b('0x29')](_0x5e0bee)){delete _0xe00ce9[_0x5e0bee];}}}}function clearCampaigns(_0xb106d4){if(!_[_0x2c9b('0x28')](_0xb106d4)){for(var _0x4259cc in _0xb106d4){if(_0xb106d4[_0x2c9b('0x29')](_0x4259cc)){_0xb106d4[_0x4259cc]['originated']=0x0;}}}}function clearVoiceQueues(_0x716269){if(!_[_0x2c9b('0x28')](_0x716269)){for(var _0x42efa3 in _0x716269){if(_0x716269[_0x2c9b('0x29')](_0x42efa3)){_0x716269[_0x42efa3][_0x2c9b('0x2a')]=0x0;_0x716269[_0x42efa3][_0x2c9b('0x2b')]=0x0;_0x716269[_0x42efa3][_0x2c9b('0x2c')]=0x0;_0x716269[_0x42efa3]['waiting']=0x0;_0x716269[_0x42efa3][_0x2c9b('0x2d')]=!![];}}}}function clearAgentBooked(_0x36cd31){if(!_[_0x2c9b('0x28')](_0x36cd31)){for(var _0x21fdf0 in _0x36cd31){if(_0x36cd31[_0x2c9b('0x29')](_0x21fdf0)){_0x36cd31[_0x21fdf0][_0x2c9b('0x2e')]=!![];}}}}VoiceQueueReport[_0x2c9b('0x8')][_0x2c9b('0x2f')]=function(){var _0xd194f=this;for(var _0x1adbff in this[_0x2c9b('0xe')]){if(this[_0x2c9b('0xe')][_0x2c9b('0x29')](_0x1adbff)&&!this['channels'][_0x1adbff][_0x2c9b('0x30')]){this[_0x2c9b('0x31')][_0x2c9b('0x9')](function(){if(!_[_0x2c9b('0x32')](_0xd194f[_0x2c9b('0xe')][_0x1adbff])){return ami[_0x2c9b('0x33')]({'action':_0x2c9b('0x34'),'channel':_0xd194f[_0x2c9b('0xe')][_0x1adbff]['channel']})[_0x2c9b('0x35')](function(_0x815702){if(_0x815702[_0x2c9b('0x36')]===_0x2c9b('0x37')){setTimeout(function(){if(_0xd194f[_0x2c9b('0xe')][_0x1adbff]){delete _0xd194f[_0x2c9b('0xe')][_0x1adbff];logger[_0x2c9b('0x38')](_0x2c9b('0x39'),_0x1adbff,util[_0x2c9b('0x3a')](_0x815702,{'showHidden':![],'depth':null}));}if(_0xd194f[_0x2c9b('0xc')][_0x1adbff]){delete _0xd194f[_0x2c9b('0xc')][_0x1adbff];logger[_0x2c9b('0x38')](_0x2c9b('0x3b'),_0x1adbff,util[_0x2c9b('0x3a')](_0x815702,{'showHidden':![],'depth':null}));}if(_0xd194f['variables'][_0x1adbff]){delete _0xd194f[_0x2c9b('0x11')][_0x1adbff];logger[_0x2c9b('0x38')](_0x2c9b('0x3c'),_0x1adbff,util['inspect'](_0x815702,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0x2c9b('0x8')][_0x2c9b('0x3d')]=function(){logger['error']('[FullyBooted]\x20clear\x20realtime');clearChannels(this[_0x2c9b('0xe')]);this[_0x2c9b('0x3e')](this[_0x2c9b('0xc')]);clearAgentBooked(this[_0x2c9b('0xd')]);clearVoiceQueues(this[_0x2c9b('0xf')]);clearCampaigns(this[_0x2c9b('0x3f')]);};VoiceQueueReport[_0x2c9b('0x8')][_0x2c9b('0x3e')]=function(_0x1168e4){var _0x2ffbd7=this;if(!_[_0x2c9b('0x28')](_0x1168e4)){for(var _0x47c238 in _0x1168e4){if(_0x1168e4[_0x2c9b('0x29')](_0x47c238)){_0x2ffbd7[_0x2c9b('0x40')](_0x1168e4[_0x47c238],_0x2c9b('0x41'));delete _0x1168e4[_0x47c238];}}}};VoiceQueueReport[_0x2c9b('0x8')][_0x2c9b('0x42')]=function(_0x3234d3,_0x3f0608,_0x22a642){io['to'](_0x3234d3)[_0x2c9b('0x42')](_0x3f0608,_0x22a642);};VoiceQueueReport[_0x2c9b('0x8')][_0x2c9b('0x43')]=function(_0x354d0a,_0x564dbf){logger[_0x2c9b('0x44')](_0x2c9b('0x45')+_0x564dbf+_0x2c9b('0x46'),_0x354d0a[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x354d0a,{'showHidden':![],'depth':null}));this[_0x2c9b('0x42')](util[_0x2c9b('0x48')](_0x2c9b('0x49'),_0x354d0a[_0x2c9b('0x4a')]),_0x2c9b('0x4b'),_0x354d0a);io[_0x2c9b('0x42')](_0x2c9b('0x4c'),_0x354d0a);};VoiceQueueReport[_0x2c9b('0x8')][_0x2c9b('0x40')]=function(_0x207587,_0xb8d151){logger['debug'](_0x2c9b('0x45')+_0xb8d151+_0x2c9b('0x4d'),_0x207587[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x207587,{'showHidden':![],'depth':null}));if(_0x207587[_0x2c9b('0x4e')]===_0x2c9b('0x4f'))return;this[_0x2c9b('0x42')](util[_0x2c9b('0x48')](_0x2c9b('0x49'),_0x207587[_0x2c9b('0x4a')]),'voice_queue_channel:remove',_0x207587);io[_0x2c9b('0x42')](_0x2c9b('0x50'),_0x207587);};VoiceQueueReport[_0x2c9b('0x8')]['emitVoiceQueueSummary']=function(_0x4530db,_0x245263){if(_0x4530db[_0x2c9b('0x51')]===_0x2c9b('0x52')){var _0x3a4780={'id':_0x4530db['id'],'name':_0x4530db[_0x2c9b('0x4a')],'strategy':_0x4530db['strategy'],'answered':_0x4530db[_0x2c9b('0x53')],'available':_0x4530db[_0x2c9b('0x54')],'loggedIn':_0x4530db['loggedIn'],'pTalking':_0x4530db[_0x2c9b('0x2c')],'sumBillable':_0x4530db[_0x2c9b('0x55')],'sumDuration':_0x4530db[_0x2c9b('0x56')],'sumHoldTime':_0x4530db[_0x2c9b('0x57')]||0x0,'talking':_0x4530db[_0x2c9b('0x2b')],'total':_0x4530db['total'],'type':_0x4530db[_0x2c9b('0x51')],'unmanaged':_0x4530db[_0x2c9b('0x58')],'abandoned':_0x4530db[_0x2c9b('0x59')],'waiting':_0x4530db[_0x2c9b('0x5a')]};if(_0x4530db[_0x2c9b('0x5b')]){_0x3a4780[_0x2c9b('0x5b')]={'id':_0x4530db[_0x2c9b('0x5b')]['id'],'name':_0x4530db[_0x2c9b('0x5b')][_0x2c9b('0x4a')],'active':_0x4530db[_0x2c9b('0x5b')][_0x2c9b('0x5c')],'callerid':_0x4530db[_0x2c9b('0x5b')][_0x2c9b('0x5d')]};}if(_0x4530db[_0x2c9b('0x5e')]){_0x3a4780[_0x2c9b('0x5e')]={'id':_0x4530db['Interval']['id'],'name':_0x4530db[_0x2c9b('0x5e')]['name']};}var _0x2994a7=md5(JSON['stringify'](_0x3a4780));if(_0x4530db[_0x2c9b('0x2')]!==_0x2994a7){_0x4530db[_0x2c9b('0x2')]=_0x2994a7;logger[_0x2c9b('0x44')](_0x2c9b('0x5f')+_0x245263+']\x20sending\x20voice_queue:save\x20event:',util[_0x2c9b('0x3a')](_0x3a4780,{'showHidden':![],'depth':null}));this['emit'](util[_0x2c9b('0x48')](_0x2c9b('0x49'),_0x3a4780['name']),_0x2c9b('0x60'),_0x3a4780);}}};VoiceQueueReport[_0x2c9b('0x8')][_0x2c9b('0x61')]=function(_0x5b3aca){return _0x5b3aca!==null&&!_[_0x2c9b('0x62')](_0x5b3aca);};VoiceQueueReport[_0x2c9b('0x8')]['loopQueueShow']=function(){var _0x4e2ef2=this;setInterval(function(){_0x4e2ef2[_0x2c9b('0x2f')]();ami[_0x2c9b('0x33')]({'action':_0x2c9b('0x63')})[_0x2c9b('0x35')](function(_0x3260ba){logger[_0x2c9b('0x38')](_0x2c9b('0x64'),util[_0x2c9b('0x3a')](_0x3260ba,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport['prototype']['loopQueueSummary']=function(){var _0x29ade0=this;setInterval(function(){if(_0x29ade0[_0x2c9b('0x10')]){return ami[_0x2c9b('0x33')]({'action':'queuesummary'})[_0x2c9b('0x65')](function(){_0x29ade0[_0x2c9b('0x10')]=![];})[_0x2c9b('0x35')](function(_0x5c754e){logger[_0x2c9b('0x38')](_0x2c9b('0x66'),util[_0x2c9b('0x3a')](_0x5c754e,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0x2c9b('0x8')][_0x2c9b('0x12')]=function(_0x2fb1b5){try{if(this[_0x2c9b('0x61')](_0x2fb1b5)&&this[_0x2c9b('0x61')](_0x2fb1b5[_0x2c9b('0x67')])){logger[_0x2c9b('0x44')](_0x2c9b('0x68'),util[_0x2c9b('0x3a')](_0x2fb1b5,{'showHidden':![],'depth':null}));if(this['voiceQueues'][_0x2fb1b5[_0x2c9b('0x67')]]){logger[_0x2c9b('0x69')](_0x2c9b('0x6a'),_0x2fb1b5[_0x2c9b('0x67')]);var _0x2f75ff=_['countBy'](this[_0x2c9b('0xe')],_0x2c9b('0x67'))[_0x2fb1b5[_0x2c9b('0x67')]]||0x0;var _0x3a1c1e=_0x2f75ff-_0x2fb1b5[_0x2c9b('0x6b')];if(this[_0x2c9b('0xf')][_0x2fb1b5['queue']][_0x2c9b('0x5a')]!==_[_0x2c9b('0x6c')](_0x2fb1b5['callers'])||this[_0x2c9b('0xf')][_0x2fb1b5['queue']]['loggedIn']!==_[_0x2c9b('0x6c')](_0x2fb1b5['loggedin'])||this['voiceQueues'][_0x2fb1b5[_0x2c9b('0x67')]][_0x2c9b('0x54')]!==_[_0x2c9b('0x6c')](_0x2fb1b5[_0x2c9b('0x54')])||this['voiceQueues'][_0x2fb1b5[_0x2c9b('0x67')]][_0x2c9b('0x2b')]!==_0x3a1c1e){this[_0x2c9b('0xf')][_0x2fb1b5[_0x2c9b('0x67')]][_0x2c9b('0x5a')]=_[_0x2c9b('0x6c')](_0x2fb1b5[_0x2c9b('0x6b')]);this['voiceQueues'][_0x2fb1b5[_0x2c9b('0x67')]][_0x2c9b('0x6d')]=_['toNumber'](_0x2fb1b5[_0x2c9b('0x6e')]);this[_0x2c9b('0xf')][_0x2fb1b5[_0x2c9b('0x67')]][_0x2c9b('0x54')]=_[_0x2c9b('0x6c')](_0x2fb1b5[_0x2c9b('0x54')]);this[_0x2c9b('0xf')][_0x2fb1b5[_0x2c9b('0x67')]][_0x2c9b('0x2b')]=_0x3a1c1e>0x0?_0x3a1c1e:0x0;this[_0x2c9b('0xf')][_0x2fb1b5[_0x2c9b('0x67')]][_0x2c9b('0x2b')]=this['voiceQueues'][_0x2fb1b5[_0x2c9b('0x67')]][_0x2c9b('0x2b')]>_[_0x2c9b('0x6c')](_0x2fb1b5[_0x2c9b('0x6e')])?_[_0x2c9b('0x6c')](_0x2fb1b5[_0x2c9b('0x6e')]):this[_0x2c9b('0xf')][_0x2fb1b5[_0x2c9b('0x67')]][_0x2c9b('0x2b')];this['emitVoiceQueueSummary'](this[_0x2c9b('0xf')][_0x2fb1b5[_0x2c9b('0x67')]],_0x2c9b('0x6f'));}logger[_0x2c9b('0x44')](_0x2c9b('0x70'),util[_0x2c9b('0x3a')](this['voiceQueues'][_0x2fb1b5[_0x2c9b('0x67')]],{'showHidden':![],'depth':null}));ami[_0x2c9b('0x42')](_0x2c9b('0x71'),this[_0x2c9b('0xf')][_0x2fb1b5['queue']]);}}}catch(_0x3e894e){logger[_0x2c9b('0x38')](_0x2c9b('0x66'),util['inspect'](_0x3e894e,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x2c9b('0x8')][_0x2c9b('0x14')]=function(_0x3b4fa2){logger['debug'](_0x2c9b('0x72'),util['inspect'](_0x3b4fa2,{'showHidden':![],'depth':null}));this[_0x2c9b('0x10')]=!![];};VoiceQueueReport[_0x2c9b('0x8')][_0x2c9b('0x16')]=function(_0x1ae215){try{if(this[_0x2c9b('0x61')](_0x1ae215)){logger[_0x2c9b('0x44')](_0x2c9b('0x73'),_0x1ae215[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x1ae215,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0x2c9b('0xc')][_0x1ae215[_0x2c9b('0x47')]]))this['queueReports'][_0x1ae215['uniqueid']]=[];if(_[_0x2c9b('0x62')](this[_0x2c9b('0xe')][_0x1ae215[_0x2c9b('0x47')]]))this[_0x2c9b('0xe')][_0x1ae215['uniqueid']]={};var _0x547a82=new QueueReport();_0x547a82[_0x2c9b('0x4a')]=_0x1ae215[_0x2c9b('0x67')];_0x547a82['type']=this['voiceQueues'][_0x547a82['name']]&&this[_0x2c9b('0xf')][_0x547a82[_0x2c9b('0x4a')]][_0x2c9b('0x51')]?this[_0x2c9b('0xf')][_0x547a82[_0x2c9b('0x4a')]][_0x2c9b('0x51')]||_0x2c9b('0x52'):_0x2c9b('0x52');_0x547a82['queue']=_0x1ae215[_0x2c9b('0x67')];_0x547a82[_0x2c9b('0x74')]=moment()[_0x2c9b('0x48')]('YYYY-MM-DD\x20HH:mm:ss');_0x547a82[_0x2c9b('0x75')]=_0x1ae215[_0x2c9b('0x75')];_0x547a82[_0x2c9b('0x76')]=_0x1ae215[_0x2c9b('0x76')];_0x547a82[_0x2c9b('0x47')]=_0x1ae215[_0x2c9b('0x47')];_0x547a82[_0x2c9b('0x77')]=this['channels'][_0x1ae215['uniqueid']]['routealias'];logger['info'](_0x2c9b('0x78'),_0x547a82[_0x2c9b('0x4a')],_0x547a82[_0x2c9b('0x51')]);_[_0x2c9b('0x79')](_0x547a82,_[_0x2c9b('0x7a')](_0x1ae215,_[_0x2c9b('0x7b')](_0x547a82)));this['queueReports'][_0x1ae215['uniqueid']][_0x2c9b('0x7c')](_0x547a82);this[_0x2c9b('0xe')][_0x1ae215[_0x2c9b('0x47')]]=_0x547a82;this['emitVoiceQueueChannelSave'](_0x547a82,_0x2c9b('0x15'));}}catch(_0x2dc4e6){logger[_0x2c9b('0x38')](_0x2c9b('0x73'),_0x1ae215[_0x2c9b('0x47')],util['inspect'](_0x2dc4e6,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x2c9b('0x8')]['syncQueueCallerAbandon']=function(_0x39e654){try{if(this[_0x2c9b('0x61')](_0x39e654)){logger[_0x2c9b('0x44')]('[%s][voiceQueueReport][queuecallerabandon]',_0x39e654[_0x2c9b('0x47')],util['inspect'](_0x39e654,{'showHidden':![],'depth':null}));if(this[_0x2c9b('0xc')][_0x39e654[_0x2c9b('0x47')]]){var _0x3df568=_[_0x2c9b('0x7d')](this[_0x2c9b('0xc')][_0x39e654[_0x2c9b('0x47')]]);_0x3df568[_0x2c9b('0x7e')]=![];_0x3df568[_0x2c9b('0x7f')]=null;_0x3df568[_0x2c9b('0x80')]=_0x39e654[_0x2c9b('0x80')];_0x3df568[_0x2c9b('0x81')]=_0x39e654['originalposition'];_0x3df568[_0x2c9b('0x18')]=!![];_0x3df568[_0x2c9b('0x82')]=moment()[_0x2c9b('0x48')](_0x2c9b('0x83'));_0x3df568[_0x2c9b('0x4e')]='ABANDONED';_0x3df568[_0x2c9b('0x84')]=null;logger[_0x2c9b('0x69')](_0x2c9b('0x85'),_0x3df568[_0x2c9b('0x4a')],_0x3df568[_0x2c9b('0x51')]);this[_0x2c9b('0xe')][_0x39e654[_0x2c9b('0x47')]]=_0x3df568;this[_0x2c9b('0x40')](_0x3df568,'queuecallerabandon');}}}catch(_0x370486){logger['error'](_0x2c9b('0x86'),_0x39e654[_0x2c9b('0x47')],util['inspect'](_0x370486,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x2c9b('0x8')]['syncQueueCallerLeave']=function(_0x32e85a){try{if(this[_0x2c9b('0x61')](_0x32e85a)){logger[_0x2c9b('0x44')](_0x2c9b('0x87'),_0x32e85a[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x32e85a,{'showHidden':![],'depth':null}));if(this[_0x2c9b('0xc')][_0x32e85a[_0x2c9b('0x47')]]){var _0x1880f4=_[_0x2c9b('0x7d')](this[_0x2c9b('0xc')][_0x32e85a[_0x2c9b('0x47')]]);_0x1880f4[_0x2c9b('0x88')]=moment()['format'](_0x2c9b('0x83'));_0x1880f4[_0x2c9b('0x89')]=_0x32e85a[_0x2c9b('0x89')];_0x1880f4['connectedlinename']=_0x32e85a['connectedlinename'];logger[_0x2c9b('0x69')]('[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s',_0x1880f4[_0x2c9b('0x4a')],_0x1880f4[_0x2c9b('0x51')],_0x32e85a[_0x2c9b('0x89')],_0x32e85a[_0x2c9b('0x8a')]);this[_0x2c9b('0xe')][_0x32e85a[_0x2c9b('0x47')]]=_0x1880f4;this[_0x2c9b('0x43')](_0x1880f4,'queuecallerleave');}}}catch(_0x33c999){logger[_0x2c9b('0x38')](_0x2c9b('0x87'),_0x32e85a[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x33c999,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x2c9b('0x1e')]=function(_0x1add8e){try{if(this['isNotNull'](_0x1add8e)){logger[_0x2c9b('0x44')](_0x2c9b('0x8b'),_0x1add8e[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x1add8e,{'showHidden':![],'depth':null}));if(this[_0x2c9b('0xc')][_0x1add8e['uniqueid']]){var _0x5be62b=_[_0x2c9b('0x7d')](this[_0x2c9b('0xc')][_0x1add8e[_0x2c9b('0x47')]]);_0x5be62b[_0x2c9b('0x7e')]=!![];_0x5be62b[_0x2c9b('0x4e')]=_0x2c9b('0x8c');logger[_0x2c9b('0x69')](_0x2c9b('0x8d'),_0x5be62b[_0x2c9b('0x4a')],_0x5be62b[_0x2c9b('0x51')]);}}}catch(_0x45df19){logger[_0x2c9b('0x38')](_0x2c9b('0x8b'),_0x1add8e[_0x2c9b('0x47')],util['inspect'](_0x45df19,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x2c9b('0x8')][_0x2c9b('0x1c')]=function(_0x3c911e){try{if(this[_0x2c9b('0x61')](_0x3c911e)){logger[_0x2c9b('0x44')]('[%s][voiceQueueReport][agentcomplete]',_0x3c911e['uniqueid'],util[_0x2c9b('0x3a')](_0x3c911e,{'showHidden':![],'depth':null}));if(this[_0x2c9b('0xc')][_0x3c911e[_0x2c9b('0x47')]]){var _0x3f227c=_[_0x2c9b('0x7d')](this[_0x2c9b('0xc')][_0x3c911e[_0x2c9b('0x47')]]);_0x3f227c[_0x2c9b('0x18')]=![];_0x3f227c[_0x2c9b('0x82')]=null;_0x3f227c[_0x2c9b('0x8e')]=!![];_0x3f227c[_0x2c9b('0x84')]=_0x3c911e['membername'];_0x3f227c[_0x2c9b('0x80')]=_0x3c911e[_0x2c9b('0x80')];_0x3f227c['queuecallercomplete']=!![];_0x3f227c[_0x2c9b('0x8f')]=![];_0x3f227c[_0x2c9b('0x90')]=null;if(!_0x3f227c['transfer']){if(_0x3c911e[_0x2c9b('0x91')]=='transfer'){_0x3f227c[_0x2c9b('0x4e')]='COMPLETED';logger[_0x2c9b('0x69')](_0x2c9b('0x92'),_0x3f227c[_0x2c9b('0x4a')],_0x3f227c[_0x2c9b('0x51')]);}else{if(_[_0x2c9b('0x93')](_0x3c911e[_0x2c9b('0x94')][_0x2c9b('0x95')](),_0x2c9b('0x96'))){if(this[_0x2c9b('0xc')][_0x3c911e[_0x2c9b('0x97')]]){var _0x1ea9b3=_[_0x2c9b('0x7d')](this[_0x2c9b('0xc')][_0x3c911e[_0x2c9b('0x97')]]);_0x1ea9b3[_0x2c9b('0x7e')]=![];_0x1ea9b3['queuecallerexit']=!![];_0x1ea9b3[_0x2c9b('0x90')]=moment(_0x3f227c[_0x2c9b('0x74')])[_0x2c9b('0x98')](_0x3c911e[_0x2c9b('0x80')],'seconds')[_0x2c9b('0x48')](_0x2c9b('0x83'));_0x1ea9b3[_0x2c9b('0x4e')]=_0x2c9b('0x99');_0x1ea9b3[_0x2c9b('0x9a')]=!![];_0x1ea9b3[_0x2c9b('0x9b')]=_0x2c9b('0x9c');_0x1ea9b3[_0x2c9b('0x9d')]=_0x3c911e[_0x2c9b('0x9e')];_0x1ea9b3[_0x2c9b('0x9f')]=_0x3c911e['uniqueid'];logger[_0x2c9b('0x69')](_0x2c9b('0xa0'),_0x1ea9b3[_0x2c9b('0x4a')],_0x1ea9b3[_0x2c9b('0x51')]);var _0x559f0b=this[_0x2c9b('0xc')][_0x3c911e[_0x2c9b('0x97')]];this[_0x2c9b('0xc')][_0x3c911e[_0x2c9b('0x97')]]=this[_0x2c9b('0xc')][_0x3c911e[_0x2c9b('0x47')]];this['queueReports'][_0x3c911e[_0x2c9b('0x47')]]=_0x559f0b;}}else{_0x3f227c[_0x2c9b('0x4e')]='COMPLETEDBY'+_0x3c911e['reason']['toUpperCase']();logger[_0x2c9b('0x69')](_0x2c9b('0xa1'),_0x3f227c['name'],_0x3f227c['type'],_0x3f227c[_0x2c9b('0x4e')]);}}}this[_0x2c9b('0xe')][_0x3c911e['uniqueid']]=_0x3f227c;this['emitVoiceQueueChannelRemove'](_0x3f227c,_0x2c9b('0xa2'));}}}catch(_0x7ef71){logger['error'](_0x2c9b('0xa3'),_0x3c911e['uniqueid'],util['inspect'](_0x7ef71,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x2c9b('0x8')]['syncVarSet']=function(_0x2acb2b){try{if(this[_0x2c9b('0x61')](_0x2acb2b)){logger[_0x2c9b('0x44')]('[%s][voiceQueueReport][varset]',_0x2acb2b[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x2acb2b,{'showHidden':![],'depth':null}));this[_0x2c9b('0xa4')](_0x2acb2b[_0x2c9b('0x47')],_[_0x2c9b('0x7b')](_0x2acb2b[_0x2c9b('0xa5')])[0x0],_0x2acb2b[_0x2c9b('0xa6')]);if(this[_0x2c9b('0xc')][_0x2acb2b[_0x2c9b('0x47')]]){var _0x299f55=_[_0x2c9b('0x7d')](this[_0x2c9b('0xc')][_0x2acb2b[_0x2c9b('0x47')]]);if(_0x299f55){if(this[_0x2c9b('0x61')](_0x2acb2b[_0x2c9b('0xa5')])&&this[_0x2c9b('0x61')](_0x2acb2b[_0x2c9b('0xa5')][_0x2c9b('0xa7')])){switch(_0x2acb2b[_0x2c9b('0xa6')]){case _0x2c9b('0xa8'):_0x299f55['queuecallerexit']=![];_0x299f55['queuecallerexitAt']=null;break;case'TIMEOUT':_0x299f55['lastevent']=_0x2c9b('0xa9');_0x299f55['queuecallerexit']=!![];_0x299f55[_0x2c9b('0x90')]=moment()[_0x2c9b('0x48')](_0x2c9b('0x83'));_0x299f55[_0x2c9b('0x88')]=moment()[_0x2c9b('0x48')](_0x2c9b('0x83'));logger[_0x2c9b('0x44')](_0x2c9b('0xaa'),_0x2acb2b[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x299f55,{'showHidden':![],'depth':null}));ami[_0x2c9b('0x42')](_0x2c9b('0xab'),_0x299f55);break;default:_0x299f55[_0x2c9b('0x8f')]=!![];_0x299f55[_0x2c9b('0x90')]=moment()[_0x2c9b('0x48')](_0x2c9b('0x83'));_0x299f55['queuecallerleaveAt']=moment()['format'](_0x2c9b('0x83'));}_0x299f55[_0x2c9b('0x18')]=![];_0x299f55[_0x2c9b('0x82')]=null;_0x299f55[_0x2c9b('0x4e')]=_0x2acb2b[_0x2c9b('0xa6')];this[_0x2c9b('0xe')][_0x2acb2b['uniqueid']]=_0x299f55;this['emitVoiceQueueChannelRemove'](_0x299f55,_0x2c9b('0xac'));}else if(this[_0x2c9b('0x61')](_0x2acb2b[_0x2c9b('0xa5')])&&this[_0x2c9b('0x61')](_0x2acb2b[_0x2c9b('0xa5')][_0x2c9b('0xad')])){if(!_0x299f55[_0x2c9b('0x18')]){_0x299f55[_0x2c9b('0x8f')]=!![];_0x299f55[_0x2c9b('0x90')]=moment()[_0x2c9b('0x48')](_0x2c9b('0x83'));_0x299f55[_0x2c9b('0x4e')]=_0x2c9b('0xae');_0x299f55[_0x2c9b('0x88')]=moment()['format'](_0x2c9b('0x83'));this[_0x2c9b('0xe')][_0x2acb2b['uniqueid']]=_0x299f55;}}logger['info'](_0x2c9b('0xaf'),_0x2acb2b[_0x2c9b('0x47')],_0x299f55[_0x2c9b('0x4a')],_0x299f55[_0x2c9b('0x51')],_[_0x2c9b('0x7b')](_0x2acb2b[_0x2c9b('0xa5')])[0x0],_0x2acb2b[_0x2c9b('0xa6')]);_0x299f55[_0x2c9b('0x11')]=this['variables'][_0x2acb2b[_0x2c9b('0x47')]];}}}}catch(_0x32f9a0){logger[_0x2c9b('0x38')](_0x2c9b('0xb0'),_0x2acb2b[_0x2c9b('0x47')],util['inspect'](_0x32f9a0,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x2c9b('0xa4')]=function(_0x105f1a,_0x10d7ce,_0xf4159d){var _0x34a0d0=[_0x2c9b('0xb1'),_0x2c9b('0xb2'),'rtpaudioqosjitter',_0x2c9b('0xb3'),_0x2c9b('0xb4'),_0x2c9b('0xb5'),'rtpaudioqosrtt',_0x2c9b('0xb6'),_0x2c9b('0xb7'),'sipuri',_0x2c9b('0xb8'),_0x2c9b('0xb9'),_0x2c9b('0xba'),'memberdynamic','memberinterface',_0x2c9b('0xbb'),_0x2c9b('0xbc'),_0x2c9b('0xbd'),'memberrealtime'];if(!_[_0x2c9b('0x32')](_0x10d7ce)&&!_['includes'](_0x34a0d0,_0x10d7ce)){if(_[_0x2c9b('0x62')](this[_0x2c9b('0x11')][_0x105f1a])){this[_0x2c9b('0x11')][_0x105f1a]={};}this[_0x2c9b('0x11')][_0x105f1a][_0x10d7ce]=_0xf4159d;}};VoiceQueueReport[_0x2c9b('0x8')]['syncHangup']=function(_0x4467cc){try{if(this['isNotNull'](_0x4467cc)){logger[_0x2c9b('0x44')]('[%s][voiceQueueReport][hangup]',_0x4467cc[_0x2c9b('0x47')],util['inspect'](_0x4467cc,{'showHidden':![],'depth':null}));if(this[_0x2c9b('0xc')][_0x4467cc['uniqueid']]){for(var _0x2d91ef=0x0,_0x25821e={};_0x2d91ef<this[_0x2c9b('0xc')][_0x4467cc['uniqueid']][_0x2c9b('0xbe')];_0x2d91ef+=0x1){_0x25821e=this[_0x2c9b('0xc')][_0x4467cc[_0x2c9b('0x47')]][_0x2d91ef];if(this['voiceQueues'][_0x25821e['queue']]){if(_0x25821e[_0x2c9b('0x8f')]&&_0x25821e[_0x2c9b('0x9a')]!=!![]){this[_0x2c9b('0xf')][_0x25821e[_0x2c9b('0x67')]][_0x2c9b('0x58')]+=0x1;}if(_0x25821e['queuecallerabandon']){this[_0x2c9b('0xf')][_0x25821e[_0x2c9b('0x67')]]['abandoned']+=0x1;}this[_0x2c9b('0xf')][_0x25821e[_0x2c9b('0x67')]][_0x2c9b('0x57')]+=moment(_0x25821e[_0x2c9b('0x88')])['diff'](_0x25821e[_0x2c9b('0x74')],_0x2c9b('0xbf'))||0x0;if(_0x2d91ef===this[_0x2c9b('0xc')][_0x4467cc[_0x2c9b('0x47')]][_0x2c9b('0xbe')]-0x1){this[_0x2c9b('0xf')][_0x25821e[_0x2c9b('0x67')]][_0x2c9b('0x56')]+=moment()[_0x2c9b('0xc0')](0x0)['diff'](_0x25821e[_0x2c9b('0x74')],_0x2c9b('0xbf'));this[_0x2c9b('0xf')][_0x25821e[_0x2c9b('0x67')]][_0x2c9b('0xc1')]+=0x1;if(_0x25821e['queuecallercomplete']){this[_0x2c9b('0xf')][_0x25821e[_0x2c9b('0x67')]][_0x2c9b('0x53')]+=0x1;this[_0x2c9b('0xf')][_0x25821e[_0x2c9b('0x67')]][_0x2c9b('0x55')]+=moment()['milliseconds'](0x0)[_0x2c9b('0xc2')](_0x25821e[_0x2c9b('0x88')],'seconds');_0x25821e[_0x2c9b('0x7f')]=moment()[_0x2c9b('0x48')]('YYYY-MM-DD\x20HH:mm:ss');_0x25821e[_0x2c9b('0x8f')]=![];_0x25821e[_0x2c9b('0x90')]=null;}if(_0x25821e[_0x2c9b('0x8f')]&&_0x25821e[_0x2c9b('0x9a')]!=!![]){_0x25821e['lastevent']=_0x2c9b('0x58');logger[_0x2c9b('0x44')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:',_0x4467cc['uniqueid'],util[_0x2c9b('0x3a')](_0x25821e,{'showHidden':![],'depth':null}));ami[_0x2c9b('0x42')](_0x2c9b('0xc3'),_0x25821e);}if(_0x25821e[_0x2c9b('0x18')]){_0x25821e[_0x2c9b('0xc4')]='abandoned';logger[_0x2c9b('0x44')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:',_0x4467cc[_0x2c9b('0x47')],util['inspect'](_0x25821e,{'showHidden':![],'depth':null}));ami[_0x2c9b('0x42')]('custom:queuecallerabandon',_0x25821e);}}else{this[_0x2c9b('0xf')][_0x25821e[_0x2c9b('0x67')]][_0x2c9b('0x56')]+=this[_0x2c9b('0xf')][_0x25821e['queue']][_0x2c9b('0x57')];}logger[_0x2c9b('0x69')](_0x2c9b('0xc5'),_0x4467cc[_0x2c9b('0x47')],_0x25821e['name'],_0x25821e[_0x2c9b('0x51')],_0x4467cc[_0x2c9b('0xc6')]);this['channels'][_0x4467cc[_0x2c9b('0x47')]]=_0x25821e;this[_0x2c9b('0x40')](_0x25821e,'hangup');this[_0x2c9b('0xc7')](this['voiceQueues'][_0x25821e[_0x2c9b('0x67')]],'hangup');}}logger['debug'](_0x2c9b('0xc8'),_0x4467cc[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](this['queueReports'][_0x4467cc['uniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0x2c9b('0xc9'),this[_0x2c9b('0xc')][_0x4467cc[_0x2c9b('0x47')]]);if(_0x25821e['queuecallerexitreason']===_0x2c9b('0x4f'))return;delete this[_0x2c9b('0xc')][_0x4467cc[_0x2c9b('0x47')]];delete this[_0x2c9b('0xe')][_0x4467cc[_0x2c9b('0x47')]];}if(this[_0x2c9b('0x11')][_0x4467cc[_0x2c9b('0x47')]]){delete this[_0x2c9b('0x11')][_0x4467cc[_0x2c9b('0x47')]];}}}catch(_0x4fe50e){logger[_0x2c9b('0x38')](_0x2c9b('0xca'),_0x4467cc[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x4fe50e,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x2c9b('0x8')][_0x2c9b('0x27')]=function(_0x4d69a5){try{if(this['isNotNull'](_0x4d69a5)){logger[_0x2c9b('0x44')](_0x2c9b('0xcb'),_0x4d69a5[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x4d69a5,{'showHidden':![],'depth':null}));var _0x4948b1;var _0x2b0f83;var _0x113879;if(this[_0x2c9b('0xc')][_0x4d69a5[_0x2c9b('0xcc')]]){_0x4948b1=_[_0x2c9b('0x7d')](this[_0x2c9b('0xc')][_0x4d69a5[_0x2c9b('0xcc')]]);_0x4948b1['transferexten']=_0x4d69a5[_0x2c9b('0xcd')];_0x4948b1[_0x2c9b('0x9f')]=_0x4d69a5[_0x2c9b('0xce')];_0x4948b1[_0x2c9b('0x4e')]='ATTENDEDTRANSFER';_0x4948b1[_0x2c9b('0x9a')]=!![];_0x4948b1['transfertype']='ATTENDED';if(this['queueReports'][_0x4d69a5['secondtransfereruniqueid']]){_0x113879=this[_0x2c9b('0xc')][_0x4d69a5['secondtransfereruniqueid']];this[_0x2c9b('0xc')][_0x4d69a5[_0x2c9b('0xce')]]=this[_0x2c9b('0xc')][_0x4d69a5[_0x2c9b('0xcc')]];this[_0x2c9b('0xc')][_0x4d69a5[_0x2c9b('0xcc')]]=_0x113879;_0x2b0f83=_[_0x2c9b('0x7d')](this[_0x2c9b('0xc')][_0x4d69a5['transfereeuniqueid']]);_0x2b0f83[_0x2c9b('0x30')]=!![];}logger['info']('[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x4d69a5['uniqueid'],_0x4948b1[_0x2c9b('0x4a')],_0x4948b1[_0x2c9b('0x51')],_0x4948b1[_0x2c9b('0x9d')],_0x4948b1[_0x2c9b('0x9f')]);}else if(this['queueReports'][_0x4d69a5[_0x2c9b('0xcf')]]){_0x4948b1=_[_0x2c9b('0x7d')](this['queueReports'][_0x4d69a5[_0x2c9b('0xcf')]]);_0x4948b1[_0x2c9b('0x9d')]=_0x4d69a5[_0x2c9b('0xd0')];_0x4948b1[_0x2c9b('0x9f')]=_0x4d69a5[_0x2c9b('0xd1')];_0x4948b1[_0x2c9b('0x4e')]=_0x2c9b('0x4f');_0x4948b1[_0x2c9b('0x9a')]=!![];_0x4948b1[_0x2c9b('0x9b')]=_0x2c9b('0xd2');if(this['queueReports'][_0x4d69a5[_0x2c9b('0xd1')]]){_0x113879=this['queueReports'][_0x4d69a5[_0x2c9b('0xd1')]];this[_0x2c9b('0xc')][_0x4d69a5[_0x2c9b('0xd1')]]=this[_0x2c9b('0xc')][_0x4d69a5['transfertargetuniqueid']];this[_0x2c9b('0xc')][_0x4d69a5[_0x2c9b('0xcf')]]=_0x113879;_0x2b0f83=_[_0x2c9b('0x7d')](this[_0x2c9b('0xc')][_0x4d69a5[_0x2c9b('0xcf')]]);_0x2b0f83['switch']=!![];}logger[_0x2c9b('0x69')]('[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x4d69a5[_0x2c9b('0x47')],_0x4948b1[_0x2c9b('0x4a')],_0x4948b1['type'],_0x4948b1['transferexten'],_0x4948b1[_0x2c9b('0x9f')]);}else if(this[_0x2c9b('0xc')][_0x4d69a5[_0x2c9b('0xd1')]]){_0x4948b1=_[_0x2c9b('0x7d')](this[_0x2c9b('0xc')][_0x4d69a5['origtransfereruniqueid']]);_0x4948b1['transferexten']=_0x4d69a5[_0x2c9b('0xd0')];_0x4948b1[_0x2c9b('0x9f')]=_0x4d69a5[_0x2c9b('0xd1')];_0x4948b1[_0x2c9b('0x4e')]=_0x2c9b('0x4f');_0x4948b1[_0x2c9b('0x9a')]=!![];_0x4948b1['transfertype']=_0x2c9b('0xd2');}else if(this[_0x2c9b('0xc')][_0x4d69a5[_0x2c9b('0xce')]]){_0x4948b1=_[_0x2c9b('0x7d')](this['queueReports'][_0x4d69a5[_0x2c9b('0xce')]]);_0x4948b1[_0x2c9b('0x9d')]=_0x4d69a5['secondtransfererexten'];_0x4948b1[_0x2c9b('0x9f')]=_0x4d69a5[_0x2c9b('0xce')];_0x4948b1[_0x2c9b('0x4e')]=_0x2c9b('0x4f');_0x4948b1[_0x2c9b('0x9a')]=!![];_0x4948b1[_0x2c9b('0x9b')]='ATTENDED';}}}catch(_0x342dbc){logger['error'](_0x2c9b('0xcb'),_0x4d69a5[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x342dbc,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x2c9b('0xd3')]=function(_0x1ab1e8){try{if(this[_0x2c9b('0x61')](_0x1ab1e8)){logger[_0x2c9b('0x44')](_0x2c9b('0xd4'),_0x1ab1e8['uniqueid'],util[_0x2c9b('0x3a')](_0x1ab1e8,{'showHidden':![],'depth':null}));if(this[_0x2c9b('0xc')][_0x1ab1e8[_0x2c9b('0xcc')]]){var _0x56a6eb=_[_0x2c9b('0x7d')](this[_0x2c9b('0xc')][_0x1ab1e8[_0x2c9b('0xcc')]]);_0x56a6eb[_0x2c9b('0x4e')]=_0x2c9b('0xd5');_0x56a6eb[_0x2c9b('0x9a')]=!![];_0x56a6eb[_0x2c9b('0x9b')]='BLIND';_0x56a6eb[_0x2c9b('0x9d')]=_0x1ab1e8[_0x2c9b('0xd6')];_0x56a6eb[_0x2c9b('0x9f')]=_0x1ab1e8[_0x2c9b('0xcc')];logger[_0x2c9b('0x69')](_0x2c9b('0xd7'),_0x1ab1e8[_0x2c9b('0x47')],_0x56a6eb[_0x2c9b('0x4a')],_0x56a6eb['type'],_0x56a6eb['transferexten'],_0x56a6eb[_0x2c9b('0x9f')]);this['syncHangup']({'event':'BlindTransfer','uniqueid':_0x1ab1e8['transfereeuniqueid'],'context':_0x1ab1e8[_0x2c9b('0xd8')],'channel':_0x1ab1e8['transfererchannel']});}}}catch(_0x39c492){logger[_0x2c9b('0x38')](_0x2c9b('0xd4'),_0x1ab1e8[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x39c492,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x2c9b('0x8')][_0x2c9b('0x23')]=function(_0x37c9b0){try{if(this[_0x2c9b('0x61')](_0x37c9b0)){logger['debug'](_0x2c9b('0xd9'),_0x37c9b0[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x37c9b0,{'showHidden':![],'depth':null}));if(this[_0x2c9b('0xc')][_0x37c9b0['uniqueid']]){var _0x5c9cca=_['last'](this['queueReports'][_0x37c9b0['uniqueid']]);if(!_[_0x2c9b('0x32')](_0x5c9cca['queuecallerleaveAt'])){_0x5c9cca[_0x2c9b('0xda')]=moment()[_0x2c9b('0x48')]('YYYY-MM-DD\x20HH:mm:ss');logger[_0x2c9b('0x69')](_0x2c9b('0xdb'),_0x37c9b0['uniqueid'],_0x5c9cca[_0x2c9b('0xda')]);}}}}catch(_0x3e1ecd){logger[_0x2c9b('0x38')](_0x2c9b('0xd9'),_0x37c9b0[_0x2c9b('0x47')],util['inspect'](_0x3e1ecd,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x2c9b('0x8')]['syncMusicOnHoldStop']=function(_0x3379fd){try{if(this[_0x2c9b('0x61')](_0x3379fd)){logger[_0x2c9b('0x44')](_0x2c9b('0xdc'),_0x3379fd[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0x3379fd,{'showHidden':![],'depth':null}));if(this[_0x2c9b('0xc')][_0x3379fd[_0x2c9b('0x47')]]){var _0x59f8fa=_[_0x2c9b('0x7d')](this[_0x2c9b('0xc')][_0x3379fd['uniqueid']]);if(!_[_0x2c9b('0x32')](_0x59f8fa[_0x2c9b('0xda')])){_0x59f8fa['mohtime']+=moment()[_0x2c9b('0xc0')](0x0)[_0x2c9b('0xc2')](_0x59f8fa[_0x2c9b('0xda')],_0x2c9b('0xbf'));logger[_0x2c9b('0x69')]('[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s',_0x3379fd[_0x2c9b('0x47')],_0x59f8fa[_0x2c9b('0xdd')]);delete _0x59f8fa[_0x2c9b('0xda')];}}}}catch(_0xdce42b){logger[_0x2c9b('0x38')]('[%s][voiceQueueReport][musiconholdstop]',_0x3379fd[_0x2c9b('0x47')],util[_0x2c9b('0x3a')](_0xdce42b,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x2c9b('0xde')]=function(_0x204035){try{if(this['isNotNull'](_0x204035)){logger['debug'](_0x2c9b('0xdf'),_0x204035['uniqueid'],util[_0x2c9b('0x3a')](_0x204035,{'showHidden':![],'depth':null}));if(_0x204035[_0x2c9b('0xe0')]['toLowerCase']()==='set'){_0x204035[_0x2c9b('0xe1')]=_0x204035[_0x2c9b('0xe2')]&&_0x204035['appdata'][_0x2c9b('0x93')](_0x2c9b('0xe3'))?_0x204035[_0x2c9b('0xe2')]:(_0x204035['appdata']||_0x204035[_0x2c9b('0xe1')])[_0x2c9b('0x95')]();if(_[_0x2c9b('0x93')](_0x204035['applicationdata'][_0x2c9b('0x95')](),_0x2c9b('0xe4'))){logger[_0x2c9b('0x69')](_0x2c9b('0xe5'),_0x204035[_0x2c9b('0x47')],_0x204035[_0x2c9b('0xe0')],_0x204035[_0x2c9b('0xe1')]);if(_[_0x2c9b('0x62')](this[_0x2c9b('0xe')][_0x204035[_0x2c9b('0x47')]]))this[_0x2c9b('0xe')][_0x204035[_0x2c9b('0x47')]]={};var _0x26bbfc=_0x204035[_0x2c9b('0xe1')][_0x2c9b('0xe6')]('=');var _0x576f19=_0x26bbfc[0x0][_0x2c9b('0x95')]()[_0x2c9b('0xe7')](/cdr\((.*)\)/);if(_0x576f19)this['channels'][_0x204035[_0x2c9b('0x47')]][_0x576f19[0x1]]=_0x26bbfc[0x1];}}}}catch(_0xdf9c3){logger[_0x2c9b('0x38')]('[%s][voiceQueueReport][newexten]',_0x204035['uniqueid'],util[_0x2c9b('0x3a')](_0xdf9c3,{'showHidden':![],'depth':null}));}};module[_0x2c9b('0xe8')]=VoiceQueueReport;