Built motion from commit (unavailable).|2.5.14
[motion2.git] / server / services / ami / report / voiceQueueReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 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0x2aa896,_0x519091){_0x2aa896=_0x2aa896-0x0;var _0x320399=_0x3646[_0x2aa896];return _0x320399;};'use strict';var _=require(_0x6364('0x0'));var moment=require(_0x6364('0x1'));var util=require(_0x6364('0x2'));var md5=require(_0x6364('0x3'));var Redis=require('ioredis');var config=require(_0x6364('0x4'));var logger=require(_0x6364('0x5'))(_0x6364('0x6'));var ami=require(_0x6364('0x7'));var QueueReport=require(_0x6364('0x8'));config[_0x6364('0x9')]=_[_0x6364('0xa')](config[_0x6364('0x9')],{'host':_0x6364('0xb'),'port':0x18eb});var io=require(_0x6364('0xc'))(new Redis(config[_0x6364('0x9')]));var Sequence=function(){};Sequence['prototype'][_0x6364('0xd')]=function(_0x24706f){this[_0x6364('0xe')]=this[_0x6364('0xe')]?this['tail']['finally'](_0x24706f):_0x24706f();};function VoiceQueueReport(_0x51998c){this[_0x6364('0xf')]=new Sequence();this[_0x6364('0x10')]={};this[_0x6364('0x11')]=_0x51998c[_0x6364('0x11')];this[_0x6364('0x12')]=_0x51998c[_0x6364('0x13')];this[_0x6364('0x14')]=_0x51998c['voiceQueues'];this[_0x6364('0x15')]=!![];this[_0x6364('0x16')]=_0x51998c[_0x6364('0x16')];this['variables']={};ami['on'](_0x6364('0x17'),this[_0x6364('0x18')][_0x6364('0x19')](this));ami['on'](_0x6364('0x1a'),this['syncQueueSummaryComplete'][_0x6364('0x19')](this));ami['on']('queuecallerjoin',this[_0x6364('0x1b')][_0x6364('0x19')](this));ami['on'](_0x6364('0x1c'),this['syncQueueCallerAbandon'][_0x6364('0x19')](this));ami['on'](_0x6364('0x1d'),this[_0x6364('0x1e')][_0x6364('0x19')](this));ami['on'](_0x6364('0x1f'),this[_0x6364('0x20')][_0x6364('0x19')](this));ami['on']('agentconnect',this[_0x6364('0x21')]['bind'](this));ami['on'](_0x6364('0x22'),this[_0x6364('0x23')][_0x6364('0x19')](this));ami['on'](_0x6364('0x24'),this[_0x6364('0x25')]['bind'](this));ami['on'](_0x6364('0x26'),this[_0x6364('0x27')]['bind'](this));ami['on'](_0x6364('0x28'),this['syncMusicOnHoldStart'][_0x6364('0x19')](this));ami['on'](_0x6364('0x29'),this[_0x6364('0x2a')][_0x6364('0x19')](this));ami['on'](_0x6364('0x2b'),this[_0x6364('0x2c')][_0x6364('0x19')](this));ami['on']('blindtransfer',this[_0x6364('0x2d')]['bind'](this));this[_0x6364('0x2e')]();this[_0x6364('0x2f')]();}function clearChannels(_0x374c01){if(!_['isEmpty'](_0x374c01)){for(var _0x1baf99 in _0x374c01){if(_0x374c01['hasOwnProperty'](_0x1baf99)){delete _0x374c01[_0x1baf99];}}}}function clearCampaigns(_0x32c3e8){if(!_[_0x6364('0x30')](_0x32c3e8)){for(var _0x4028d8 in _0x32c3e8){if(_0x32c3e8['hasOwnProperty'](_0x4028d8)){_0x32c3e8[_0x4028d8][_0x6364('0x31')]=0x0;}}}}function clearVoiceQueues(_0x548ef2){if(!_[_0x6364('0x30')](_0x548ef2)){for(var _0x585bbb in _0x548ef2){if(_0x548ef2[_0x6364('0x32')](_0x585bbb)){_0x548ef2[_0x585bbb]['originated']=0x0;_0x548ef2[_0x585bbb][_0x6364('0x33')]=0x0;_0x548ef2[_0x585bbb][_0x6364('0x34')]=0x0;_0x548ef2[_0x585bbb][_0x6364('0x35')]=0x0;_0x548ef2[_0x585bbb]['queueStatusComplete']=!![];}}}}function clearAgentBooked(_0xd879a7){if(!_[_0x6364('0x30')](_0xd879a7)){for(var _0x265106 in _0xd879a7){if(_0xd879a7['hasOwnProperty'](_0x265106)){_0xd879a7[_0x265106][_0x6364('0x36')]=!![];}}}}VoiceQueueReport[_0x6364('0x37')]['clearZombieChannels']=function(){var _0x221544=this;for(var _0x34b612 in this[_0x6364('0x12')]){if(this[_0x6364('0x12')][_0x6364('0x32')](_0x34b612)&&!this[_0x6364('0x12')][_0x34b612][_0x6364('0x38')]){this[_0x6364('0xf')]['enqueue'](function(){if(!_[_0x6364('0x39')](_0x221544[_0x6364('0x12')][_0x34b612])){return ami[_0x6364('0x3a')]({'action':_0x6364('0x3b'),'channel':_0x221544['channels'][_0x34b612][_0x6364('0x3c')]})[_0x6364('0x3d')](function(_0x314d04){if(_0x314d04[_0x6364('0x3e')]===_0x6364('0x3f')){setTimeout(function(){if(_0x221544[_0x6364('0x12')][_0x34b612]){delete _0x221544[_0x6364('0x12')][_0x34b612];logger['error'](_0x6364('0x40'),_0x34b612,util[_0x6364('0x41')](_0x314d04,{'showHidden':![],'depth':null}));}if(_0x221544[_0x6364('0x10')][_0x34b612]){delete _0x221544[_0x6364('0x10')][_0x34b612];logger[_0x6364('0x42')](_0x6364('0x43'),_0x34b612,util['inspect'](_0x314d04,{'showHidden':![],'depth':null}));}if(_0x221544[_0x6364('0x44')][_0x34b612]){delete _0x221544[_0x6364('0x44')][_0x34b612];logger['error'](_0x6364('0x45'),_0x34b612,util['inspect'](_0x314d04,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0x6364('0x37')][_0x6364('0x27')]=function(){logger[_0x6364('0x42')](_0x6364('0x46'));clearChannels(this[_0x6364('0x12')]);this[_0x6364('0x47')](this[_0x6364('0x10')]);clearAgentBooked(this['agents']);clearVoiceQueues(this['voiceQueues']);clearCampaigns(this['campaigns']);};VoiceQueueReport['prototype']['clearQueueReport']=function(_0x2dd785){var _0x784b32=this;if(!_[_0x6364('0x30')](_0x2dd785)){for(var _0x484f54 in _0x2dd785){if(_0x2dd785['hasOwnProperty'](_0x484f54)){_0x784b32['emitVoiceQueueChannelRemove'](_0x2dd785[_0x484f54],_0x6364('0x48'));delete _0x2dd785[_0x484f54];}}}};VoiceQueueReport[_0x6364('0x37')][_0x6364('0x49')]=function(_0xfc6934,_0x268211,_0x1dee57){io['to'](_0xfc6934)['emit'](_0x268211,_0x1dee57);};VoiceQueueReport[_0x6364('0x37')]['emitVoiceQueueChannelSave']=function(_0x463077,_0x341582){logger['debug'](_0x6364('0x4a')+_0x341582+_0x6364('0x4b'),_0x463077[_0x6364('0x4c')],util[_0x6364('0x41')](_0x463077,{'showHidden':![],'depth':null}));this['emit'](util[_0x6364('0x4d')](_0x6364('0x4e'),_0x463077[_0x6364('0x4f')]),'voice_queue_channel:save',_0x463077);};VoiceQueueReport['prototype']['emitVoiceQueueChannelRemove']=function(_0x57c4a8,_0x191d40){logger['debug'](_0x6364('0x4a')+_0x191d40+_0x6364('0x50'),_0x57c4a8[_0x6364('0x4c')],util[_0x6364('0x41')](_0x57c4a8,{'showHidden':![],'depth':null}));this['emit'](util['format'](_0x6364('0x4e'),_0x57c4a8[_0x6364('0x4f')]),_0x6364('0x51'),_0x57c4a8);};VoiceQueueReport[_0x6364('0x37')]['emitVoiceQueueSummary']=function(_0x2b5b10,_0x562421){if(_0x2b5b10['type']==='inbound'){var _0x2ddf99={'id':_0x2b5b10['id'],'name':_0x2b5b10[_0x6364('0x4f')],'strategy':_0x2b5b10[_0x6364('0x52')],'answered':_0x2b5b10[_0x6364('0x53')],'available':_0x2b5b10[_0x6364('0x54')],'loggedIn':_0x2b5b10[_0x6364('0x55')],'pTalking':_0x2b5b10[_0x6364('0x34')],'sumBillable':_0x2b5b10[_0x6364('0x56')],'sumDuration':_0x2b5b10[_0x6364('0x57')],'sumHoldTime':_0x2b5b10[_0x6364('0x58')]||0x0,'talking':_0x2b5b10['talking'],'total':_0x2b5b10['total'],'type':_0x2b5b10[_0x6364('0x59')],'unmanaged':_0x2b5b10[_0x6364('0x5a')],'abandoned':_0x2b5b10[_0x6364('0x5b')],'waiting':_0x2b5b10['waiting']};if(_0x2b5b10[_0x6364('0x5c')]){_0x2ddf99[_0x6364('0x5c')]={'id':_0x2b5b10['Trunk']['id'],'name':_0x2b5b10[_0x6364('0x5c')]['name'],'active':_0x2b5b10[_0x6364('0x5c')]['active'],'callerid':_0x2b5b10['Trunk']['callerid']};}if(_0x2b5b10[_0x6364('0x5d')]){_0x2ddf99[_0x6364('0x5d')]={'id':_0x2b5b10[_0x6364('0x5d')]['id'],'name':_0x2b5b10[_0x6364('0x5d')][_0x6364('0x4f')]};}var _0x5aa0d1=md5(JSON[_0x6364('0x5e')](_0x2ddf99));if(_0x2b5b10[_0x6364('0x3')]!==_0x5aa0d1){_0x2b5b10[_0x6364('0x3')]=_0x5aa0d1;logger[_0x6364('0x5f')](_0x6364('0x60')+_0x562421+_0x6364('0x61'),util['inspect'](_0x2ddf99,{'showHidden':![],'depth':null}));this['emit'](util[_0x6364('0x4d')](_0x6364('0x4e'),_0x2ddf99[_0x6364('0x4f')]),_0x6364('0x62'),_0x2ddf99);}}};VoiceQueueReport[_0x6364('0x37')][_0x6364('0x63')]=function(_0x5dcaa9){return _0x5dcaa9!==null&&!_[_0x6364('0x64')](_0x5dcaa9);};VoiceQueueReport['prototype'][_0x6364('0x2f')]=function(){var _0x579641=this;setInterval(function(){_0x579641[_0x6364('0x65')]();ami[_0x6364('0x3a')]({'action':'queues'})[_0x6364('0x3d')](function(_0x439a4c){logger[_0x6364('0x42')](_0x6364('0x66'),util[_0x6364('0x41')](_0x439a4c,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x6364('0x37')][_0x6364('0x2e')]=function(){var _0x1b73d6=this;setInterval(function(){if(_0x1b73d6[_0x6364('0x15')]){return ami[_0x6364('0x3a')]({'action':_0x6364('0x17')})['then'](function(_0x3e0e2e){_0x1b73d6[_0x6364('0x15')]=![];})[_0x6364('0x3d')](function(_0x457c1b){logger[_0x6364('0x42')](_0x6364('0x67'),util[_0x6364('0x41')](_0x457c1b,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport['prototype'][_0x6364('0x18')]=function(_0x463e8e){try{if(this[_0x6364('0x63')](_0x463e8e)&&this[_0x6364('0x63')](_0x463e8e[_0x6364('0x68')])){logger['debug'](_0x6364('0x69'),util['inspect'](_0x463e8e,{'showHidden':![],'depth':null}));if(this[_0x6364('0x14')][_0x463e8e['queue']]){logger[_0x6364('0x6a')](_0x6364('0x6b'),_0x463e8e[_0x6364('0x68')]);var _0x78f6f0=_['countBy'](this['channels'],'queue')[_0x463e8e[_0x6364('0x68')]]||0x0;var _0x467c77=_0x78f6f0-_0x463e8e[_0x6364('0x6c')];if(this[_0x6364('0x14')][_0x463e8e['queue']]['waiting']!==_[_0x6364('0x6d')](_0x463e8e['callers'])||this[_0x6364('0x14')][_0x463e8e[_0x6364('0x68')]][_0x6364('0x55')]!==_['toNumber'](_0x463e8e[_0x6364('0x6e')])||this[_0x6364('0x14')][_0x463e8e['queue']][_0x6364('0x54')]!==_[_0x6364('0x6d')](_0x463e8e['available'])||this[_0x6364('0x14')][_0x463e8e[_0x6364('0x68')]][_0x6364('0x33')]!==_0x467c77){this[_0x6364('0x14')][_0x463e8e['queue']]['waiting']=_[_0x6364('0x6d')](_0x463e8e['callers']);this['voiceQueues'][_0x463e8e[_0x6364('0x68')]][_0x6364('0x55')]=_[_0x6364('0x6d')](_0x463e8e[_0x6364('0x6e')]);this['voiceQueues'][_0x463e8e['queue']][_0x6364('0x54')]=_[_0x6364('0x6d')](_0x463e8e['available']);this[_0x6364('0x14')][_0x463e8e[_0x6364('0x68')]]['talking']=_0x467c77>0x0?_0x467c77:0x0;this[_0x6364('0x14')][_0x463e8e[_0x6364('0x68')]]['talking']=this[_0x6364('0x14')][_0x463e8e['queue']][_0x6364('0x33')]>_['toNumber'](_0x463e8e[_0x6364('0x6e')])?_[_0x6364('0x6d')](_0x463e8e[_0x6364('0x6e')]):this['voiceQueues'][_0x463e8e[_0x6364('0x68')]]['talking'];this[_0x6364('0x6f')](this[_0x6364('0x14')][_0x463e8e[_0x6364('0x68')]],_0x6364('0x17'));}logger[_0x6364('0x5f')]('[voiceQueueReport][queuesummary]\x20sending\x20queuesummary\x20event:',util[_0x6364('0x41')](this[_0x6364('0x14')][_0x463e8e[_0x6364('0x68')]],{'showHidden':![],'depth':null}));ami[_0x6364('0x49')](_0x6364('0x70'),this[_0x6364('0x14')][_0x463e8e['queue']]);}}}catch(_0x28bbf8){logger[_0x6364('0x42')]('[voiceQueueReport][queuesummary]',util[_0x6364('0x41')](_0x28bbf8,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x6364('0x71')]=function(_0x25aaa3){logger[_0x6364('0x5f')](_0x6364('0x72'),util['inspect'](_0x25aaa3,{'showHidden':![],'depth':null}));this[_0x6364('0x15')]=!![];};VoiceQueueReport[_0x6364('0x37')][_0x6364('0x1b')]=function(_0x3ef11b){try{if(this[_0x6364('0x63')](_0x3ef11b)){logger[_0x6364('0x5f')]('[%s][voiceQueueReport][queuecallerjoin]',_0x3ef11b[_0x6364('0x4c')],util[_0x6364('0x41')](_0x3ef11b,{'showHidden':![],'depth':null}));if(_['isUndefined'](this['queueReports'][_0x3ef11b[_0x6364('0x4c')]])){this[_0x6364('0x10')][_0x3ef11b[_0x6364('0x4c')]]=[];this['channels'][_0x3ef11b[_0x6364('0x4c')]]={};}var _0x337d9d=new QueueReport();_0x337d9d[_0x6364('0x4f')]=_0x3ef11b[_0x6364('0x68')];_0x337d9d[_0x6364('0x59')]=this[_0x6364('0x14')][_0x337d9d[_0x6364('0x4f')]]&&this[_0x6364('0x14')][_0x337d9d[_0x6364('0x4f')]][_0x6364('0x59')]?this[_0x6364('0x14')][_0x337d9d[_0x6364('0x4f')]]['type']||'inbound':_0x6364('0x73');_0x337d9d[_0x6364('0x68')]=_0x3ef11b[_0x6364('0x68')];_0x337d9d[_0x6364('0x74')]=moment()[_0x6364('0x4d')](_0x6364('0x75'));_0x337d9d['position']=_0x3ef11b[_0x6364('0x76')];_0x337d9d[_0x6364('0x77')]=_0x3ef11b[_0x6364('0x77')];_0x337d9d[_0x6364('0x4c')]=_0x3ef11b[_0x6364('0x4c')];logger['info'](_0x6364('0x78'),_0x337d9d[_0x6364('0x4f')],_0x337d9d[_0x6364('0x59')]);_[_0x6364('0x79')](_0x337d9d,_['pick'](_0x3ef11b,_[_0x6364('0x7a')](_0x337d9d)));this[_0x6364('0x10')][_0x3ef11b[_0x6364('0x4c')]][_0x6364('0x7b')](_0x337d9d);this[_0x6364('0x12')][_0x3ef11b[_0x6364('0x4c')]]=_0x337d9d;this[_0x6364('0x7c')](_0x337d9d,_0x6364('0x7d'));}}catch(_0x1453ec){logger[_0x6364('0x42')](_0x6364('0x7e'),_0x3ef11b[_0x6364('0x4c')],util[_0x6364('0x41')](_0x1453ec,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x6364('0x7f')]=function(_0x22f007){try{if(this[_0x6364('0x63')](_0x22f007)){logger[_0x6364('0x5f')](_0x6364('0x80'),_0x22f007[_0x6364('0x4c')],util[_0x6364('0x41')](_0x22f007,{'showHidden':![],'depth':null}));if(this[_0x6364('0x10')][_0x22f007[_0x6364('0x4c')]]){var _0x2bf995=_[_0x6364('0x81')](this[_0x6364('0x10')][_0x22f007[_0x6364('0x4c')]]);_0x2bf995['queuecallercomplete']=![];_0x2bf995['queuecallercompleteAt']=null;_0x2bf995[_0x6364('0x82')]=_0x22f007[_0x6364('0x82')];_0x2bf995[_0x6364('0x83')]=_0x22f007[_0x6364('0x83')];_0x2bf995[_0x6364('0x1c')]=!![];_0x2bf995['queuecallerabandonAt']=moment()[_0x6364('0x4d')](_0x6364('0x75'));_0x2bf995[_0x6364('0x84')]=_0x6364('0x85');_0x2bf995[_0x6364('0x86')]=null;logger[_0x6364('0x6a')]('[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s',_0x2bf995[_0x6364('0x4f')],_0x2bf995[_0x6364('0x59')]);this[_0x6364('0x12')][_0x22f007['uniqueid']]=_0x2bf995;this[_0x6364('0x87')](_0x2bf995,_0x6364('0x1c'));}}}catch(_0x365d1e){logger[_0x6364('0x42')](_0x6364('0x80'),_0x22f007[_0x6364('0x4c')],util[_0x6364('0x41')](_0x365d1e,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6364('0x37')][_0x6364('0x1e')]=function(_0x4fb155){try{if(this[_0x6364('0x63')](_0x4fb155)){logger[_0x6364('0x5f')](_0x6364('0x88'),_0x4fb155['uniqueid'],util[_0x6364('0x41')](_0x4fb155,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x4fb155[_0x6364('0x4c')]]){var _0x5b2985=_[_0x6364('0x81')](this['queueReports'][_0x4fb155['uniqueid']]);_0x5b2985[_0x6364('0x89')]=moment()[_0x6364('0x4d')](_0x6364('0x75'));_0x5b2985['connectedlinenum']=_0x4fb155[_0x6364('0x8a')];_0x5b2985[_0x6364('0x8b')]=_0x4fb155[_0x6364('0x8b')];logger['info'](_0x6364('0x8c'),_0x5b2985[_0x6364('0x4f')],_0x5b2985[_0x6364('0x59')],_0x4fb155[_0x6364('0x8a')],_0x4fb155[_0x6364('0x8b')]);this['channels'][_0x4fb155[_0x6364('0x4c')]]=_0x5b2985;this[_0x6364('0x7c')](_0x5b2985,_0x6364('0x1d'));}}}catch(_0xd45ad7){logger['error']('[%s][voiceQueueReport][queuecallerleave]',_0x4fb155['uniqueid'],util['inspect'](_0xd45ad7,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6364('0x37')][_0x6364('0x21')]=function(_0x5d5fde){try{if(this[_0x6364('0x63')](_0x5d5fde)){logger[_0x6364('0x5f')](_0x6364('0x8d'),_0x5d5fde['uniqueid'],util['inspect'](_0x5d5fde,{'showHidden':![],'depth':null}));if(this[_0x6364('0x10')][_0x5d5fde[_0x6364('0x4c')]]){var _0x495ba5=_[_0x6364('0x81')](this[_0x6364('0x10')][_0x5d5fde[_0x6364('0x4c')]]);_0x495ba5[_0x6364('0x8e')]=!![];_0x495ba5['queuecallerexitreason']=_0x6364('0x8f');logger[_0x6364('0x6a')](_0x6364('0x90'),_0x495ba5['name'],_0x495ba5[_0x6364('0x59')]);}}}catch(_0x4947e2){logger[_0x6364('0x42')](_0x6364('0x8d'),_0x5d5fde[_0x6364('0x4c')],util[_0x6364('0x41')](_0x4947e2,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6364('0x37')][_0x6364('0x20')]=function(_0xfe04c){try{if(this[_0x6364('0x63')](_0xfe04c)){logger[_0x6364('0x5f')](_0x6364('0x91'),_0xfe04c[_0x6364('0x4c')],util[_0x6364('0x41')](_0xfe04c,{'showHidden':![],'depth':null}));if(this[_0x6364('0x10')][_0xfe04c[_0x6364('0x4c')]]){var _0x3db63a=_[_0x6364('0x81')](this['queueRepor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_0x54b746[_0x6364('0xa2')]=_0x2b2e29[_0x6364('0xd7')];_0x54b746[_0x6364('0x84')]='ATTENDEDTRANSFER';_0x54b746['transfer']=!![];_0x54b746[_0x6364('0x9e')]='ATTENDED';if(this[_0x6364('0x10')][_0x2b2e29[_0x6364('0xd7')]]){var _0x379b1d=this[_0x6364('0x10')][_0x2b2e29[_0x6364('0xd7')]];this[_0x6364('0x10')][_0x2b2e29['origtransfereruniqueid']]=this[_0x6364('0x10')][_0x2b2e29[_0x6364('0xd5')]];this[_0x6364('0x10')][_0x2b2e29[_0x6364('0xd5')]]=_0x379b1d;var _0x2eef58=_['last'](this['queueReports'][_0x2b2e29[_0x6364('0xd5')]]);_0x2eef58[_0x6364('0x38')]=!![];}logger[_0x6364('0x6a')](_0x6364('0xd4'),_0x2b2e29[_0x6364('0x4c')],_0x54b746[_0x6364('0x4f')],_0x54b746[_0x6364('0x59')],_0x54b746['transferexten'],_0x54b746[_0x6364('0xa2')]);}}}catch(_0x4aa20a){logger[_0x6364('0x42')]('[%s][voiceQueueReport][attendedtransfer]',_0x2b2e29[_0x6364('0x4c')],util[_0x6364('0x41')](_0x4aa20a,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6364('0x37')][_0x6364('0x2d')]=function(_0x1047a9){try{if(this[_0x6364('0x63')](_0x1047a9)){logger[_0x6364('0x5f')](_0x6364('0xd8'),_0x1047a9[_0x6364('0x4c')],util['inspect'](_0x1047a9,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x1047a9[_0x6364('0xcf')]]){var _0x468c8b=_['last'](this[_0x6364('0x10')][_0x1047a9['transfereeuniqueid']]);_0x468c8b[_0x6364('0x84')]=_0x6364('0xc3');_0x468c8b['transfer']=!![];_0x468c8b[_0x6364('0x9e')]='BLIND';_0x468c8b['transferexten']=_0x1047a9[_0x6364('0xd9')];_0x468c8b[_0x6364('0xa2')]=_0x1047a9[_0x6364('0xcf')];logger[_0x6364('0x6a')](_0x6364('0xda'),_0x1047a9[_0x6364('0x4c')],_0x468c8b[_0x6364('0x4f')],_0x468c8b['type'],_0x468c8b['transferexten'],_0x468c8b[_0x6364('0xa2')]);this['syncHangup']({'event':_0x6364('0xdb'),'uniqueid':_0x1047a9[_0x6364('0xcf')],'context':_0x1047a9['context'],'channel':_0x1047a9[_0x6364('0xdc')]});}}}catch(_0x39b772){logger[_0x6364('0x42')](_0x6364('0xd8'),_0x1047a9['uniqueid'],util['inspect'](_0x39b772,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6364('0x37')][_0x6364('0xdd')]=function(_0x33bf68){try{if(this[_0x6364('0x63')](_0x33bf68)){logger[_0x6364('0x5f')](_0x6364('0xde'),_0x33bf68[_0x6364('0x4c')],util['inspect'](_0x33bf68,{'showHidden':![],'depth':null}));if(this[_0x6364('0x10')][_0x33bf68['uniqueid']]){var _0x2f9ca4=_[_0x6364('0x81')](this['queueReports'][_0x33bf68[_0x6364('0x4c')]]);if(!_[_0x6364('0x39')](_0x2f9ca4[_0x6364('0x89')])){_0x2f9ca4[_0x6364('0xdf')]=moment()[_0x6364('0x4d')](_0x6364('0x75'));logger[_0x6364('0x6a')]('[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s',_0x33bf68[_0x6364('0x4c')],_0x2f9ca4[_0x6364('0xdf')]);}}}}catch(_0x5e0211){logger[_0x6364('0x42')](_0x6364('0xde'),_0x33bf68[_0x6364('0x4c')],util[_0x6364('0x41')](_0x5e0211,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6364('0x37')][_0x6364('0x2a')]=function(_0x4c4ae8){try{if(this[_0x6364('0x63')](_0x4c4ae8)){logger[_0x6364('0x5f')](_0x6364('0xe0'),_0x4c4ae8[_0x6364('0x4c')],util[_0x6364('0x41')](_0x4c4ae8,{'showHidden':![],'depth':null}));if(this[_0x6364('0x10')][_0x4c4ae8[_0x6364('0x4c')]]){var _0x43cc76=_[_0x6364('0x81')](this[_0x6364('0x10')][_0x4c4ae8[_0x6364('0x4c')]]);if(!_['isNil'](_0x43cc76[_0x6364('0xdf')])){_0x43cc76[_0x6364('0xe1')]+=moment()['milliseconds'](0x0)[_0x6364('0xc4')](_0x43cc76['mohstarttime'],_0x6364('0x9c'));logger[_0x6364('0x6a')](_0x6364('0xe2'),_0x4c4ae8[_0x6364('0x4c')],_0x43cc76[_0x6364('0xe1')]);delete _0x43cc76[_0x6364('0xdf')];}}}}catch(_0xb7065e){logger['error'](_0x6364('0xe0'),_0x4c4ae8[_0x6364('0x4c')],util[_0x6364('0x41')](_0xb7065e,{'showHidden':![],'depth':null}));}};module[_0x6364('0xe3')]=VoiceQueueReport;