Built motion from commit (unavailable).|2.5.31
[motion2.git] / server / services / ami / report / voiceQueueReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x9f3e=['transfererchannel','[%s][voiceQueueReport][musiconholdstart]','mohstarttime','[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s','[%s][voiceQueueReport][musiconholdstop]','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','mohtime','exports','lodash','moment','util','md5','ioredis','../ami','redis','defaults','localhost','socket.io-emitter','prototype','enqueue','tail','finally','sequence','queueReports','agents','channels','voiceQueues','campaigns','variables','queuesummary','syncQueueSummary','syncQueueSummaryComplete','bind','syncQueueCallerJoin','queuecallerabandon','syncQueueCallerAbandon','agentcomplete','syncAgentComplete','agentconnect','varset','hangup','syncHangup','fullybooted','syncFullyBooted','musiconholdstart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','loopQueueShow','isEmpty','hasOwnProperty','originated','talking','pTalking','waiting','unlockRR','clearZombieChannels','isNil','status','channel','catch','No\x20such\x20channel','error','[%s][voiceQueueReport][checkChannel]','[%s][voiceQueueReport][checkQueueReport]','[%s][voiceQueueReport][checkVariables]','[FullyBooted]\x20clear\x20realtime','clearQueueReport','emitVoiceQueueChannelRemove','clearqueuereport','emit','emitVoiceQueueChannelSave','debug','[%s][voiceQueueReport][','uniqueid','inspect','format','voice:queue:%s','name','voice_queue_channel:save','voice_queue_presence:save',']\x20sending\x20voice_queue_channel:remove\x20event:','voice_queue_presence:remove','emitVoiceQueueSummary','type','inbound','answered','available','loggedIn','sumBillable','sumDuration','sumHoldTime','total','unmanaged','abandoned','Trunk','active','Interval','stringify','voice_queue:save','isNotNull','Action','queues','[voiceQueueReport][queues]','loopQueueSummary','then','flagQueueSummary','[voiceQueueReport][queuesummary]','[voiceQueueReport][queuesummary]\x20event:','queue','info','[voiceQueueReport][queuesummary]\x20name:%s','countBy','toNumber','callers','loggedin','[voiceQueueReport][queuesummary]\x20sending\x20queuesummary\x20event:','custom:queuesummary','[voiceQueueReport][queuesummarycomplete]\x20event:','[%s][voiceQueueReport][queuecallerjoin]','isUndefined','queuecallerjoinAt','YYYY-MM-DD\x20HH:mm:ss','position','count','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','merge','pick','keys','push','[%s][voiceQueueReport][queuecallerabandon]','last','queuecallercomplete','queuecallercompleteAt','holdtime','originalposition','queuecallerabandonAt','queuecallerexitreason','ABANDONED','lastAssignedTo','syncQueueCallerLeave','queuecallerleaveAt','connectedlinenum','connectedlinename','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','queuecallerleave','[%s][voiceQueueReport][queuecallerleave]','syncAgentConnect','[%s][voiceQueueReport][agentconnect]','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','assigned','membername','queuecallerexit','queuecallerexitAt','transfer','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','toLowerCase','local/','linkedid','add','seconds','transfertype','FORWARD','transferexten','destexten','transferuniqueid','COMPLETEDBY','toUpperCase','syncVarSet','[%s][voiceQueueReport][varset]','addVariable','variable','value','queuestatus','CONTINUE','lastevent','timeout','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberrealtime','includes','[%s][voiceQueueReport][hangup]','length','diff','milliseconds','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:','custom:queuecallerabandon','cause-txt','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','secondtransfereruniqueid','ATTENDED','switch','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','ATTENDEDTRANSFER','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','syncBlindTransfer','[%s][voiceQueueReport][blindtransfer]','BLIND','extension','[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','BlindTransfer','context'];(function(_0x199ae1,_0x229bab){var _0x5d0de7=function(_0x19c739){while(--_0x19c739){_0x199ae1['push'](_0x199ae1['shift']());}};_0x5d0de7(++_0x229bab);}(_0x9f3e,0x1c4));var _0xe9f3=function(_0x368fd5,_0x140172){_0x368fd5=_0x368fd5-0x0;var _0x49d6eb=_0x9f3e[_0x368fd5];return _0x49d6eb;};'use strict';var _=require(_0xe9f3('0x0'));var moment=require(_0xe9f3('0x1'));var util=require(_0xe9f3('0x2'));var md5=require(_0xe9f3('0x3'));var Redis=require(_0xe9f3('0x4'));var config=require('../../../config/environment');var logger=require('../../../config/logger')('ami');var ami=require(_0xe9f3('0x5'));var QueueReport=require('../model/queueReport');config[_0xe9f3('0x6')]=_[_0xe9f3('0x7')](config[_0xe9f3('0x6')],{'host':_0xe9f3('0x8'),'port':0x18eb});var io=require(_0xe9f3('0x9'))(new Redis(config[_0xe9f3('0x6')]));var Sequence=function(){};Sequence[_0xe9f3('0xa')][_0xe9f3('0xb')]=function(_0x1fe4af){this[_0xe9f3('0xc')]=this[_0xe9f3('0xc')]?this[_0xe9f3('0xc')][_0xe9f3('0xd')](_0x1fe4af):_0x1fe4af();};function VoiceQueueReport(_0x5b77e6){this[_0xe9f3('0xe')]=new Sequence();this[_0xe9f3('0xf')]={};this[_0xe9f3('0x10')]=_0x5b77e6[_0xe9f3('0x10')];this[_0xe9f3('0x11')]=_0x5b77e6['queueChannels'];this[_0xe9f3('0x12')]=_0x5b77e6[_0xe9f3('0x12')];this['flagQueueSummary']=!![];this[_0xe9f3('0x13')]=_0x5b77e6['campaigns'];this[_0xe9f3('0x14')]={};ami['on'](_0xe9f3('0x15'),this[_0xe9f3('0x16')]['bind'](this));ami['on']('queuesummarycomplete',this[_0xe9f3('0x17')][_0xe9f3('0x18')](this));ami['on']('queuecallerjoin',this[_0xe9f3('0x19')][_0xe9f3('0x18')](this));ami['on'](_0xe9f3('0x1a'),this[_0xe9f3('0x1b')][_0xe9f3('0x18')](this));ami['on']('queuecallerleave',this['syncQueueCallerLeave'][_0xe9f3('0x18')](this));ami['on'](_0xe9f3('0x1c'),this[_0xe9f3('0x1d')][_0xe9f3('0x18')](this));ami['on'](_0xe9f3('0x1e'),this['syncAgentConnect'][_0xe9f3('0x18')](this));ami['on'](_0xe9f3('0x1f'),this['syncVarSet'][_0xe9f3('0x18')](this));ami['on'](_0xe9f3('0x20'),this[_0xe9f3('0x21')][_0xe9f3('0x18')](this));ami['on'](_0xe9f3('0x22'),this[_0xe9f3('0x23')][_0xe9f3('0x18')](this));ami['on'](_0xe9f3('0x24'),this['syncMusicOnHoldStart'][_0xe9f3('0x18')](this));ami['on'](_0xe9f3('0x25'),this[_0xe9f3('0x26')]['bind'](this));ami['on'](_0xe9f3('0x27'),this[_0xe9f3('0x28')][_0xe9f3('0x18')](this));ami['on']('blindtransfer',this['syncBlindTransfer'][_0xe9f3('0x18')](this));this['loopQueueSummary']();this[_0xe9f3('0x29')]();}function clearChannels(_0x52d646){if(!_[_0xe9f3('0x2a')](_0x52d646)){for(var _0x5c7d8f in _0x52d646){if(_0x52d646[_0xe9f3('0x2b')](_0x5c7d8f)){delete _0x52d646[_0x5c7d8f];}}}}function clearCampaigns(_0x2e959a){if(!_[_0xe9f3('0x2a')](_0x2e959a)){for(var _0x40c7c2 in _0x2e959a){if(_0x2e959a[_0xe9f3('0x2b')](_0x40c7c2)){_0x2e959a[_0x40c7c2]['originated']=0x0;}}}}function clearVoiceQueues(_0x3de723){if(!_[_0xe9f3('0x2a')](_0x3de723)){for(var _0x4f56de in _0x3de723){if(_0x3de723[_0xe9f3('0x2b')](_0x4f56de)){_0x3de723[_0x4f56de][_0xe9f3('0x2c')]=0x0;_0x3de723[_0x4f56de][_0xe9f3('0x2d')]=0x0;_0x3de723[_0x4f56de][_0xe9f3('0x2e')]=0x0;_0x3de723[_0x4f56de][_0xe9f3('0x2f')]=0x0;_0x3de723[_0x4f56de]['queueStatusComplete']=!![];}}}}function clearAgentBooked(_0x54b315){if(!_[_0xe9f3('0x2a')](_0x54b315)){for(var _0x489ff2 in _0x54b315){if(_0x54b315[_0xe9f3('0x2b')](_0x489ff2)){_0x54b315[_0x489ff2][_0xe9f3('0x30')]=!![];}}}}VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0x31')]=function(){var _0x965f6b=this;for(var _0x121d6f in this[_0xe9f3('0x11')]){if(this[_0xe9f3('0x11')][_0xe9f3('0x2b')](_0x121d6f)&&!this[_0xe9f3('0x11')][_0x121d6f]['switch']){this[_0xe9f3('0xe')][_0xe9f3('0xb')](function(){if(!_[_0xe9f3('0x32')](_0x965f6b[_0xe9f3('0x11')][_0x121d6f])){return ami['Action']({'action':_0xe9f3('0x33'),'channel':_0x965f6b[_0xe9f3('0x11')][_0x121d6f][_0xe9f3('0x34')]})[_0xe9f3('0x35')](function(_0x5c4c4b){if(_0x5c4c4b['message']===_0xe9f3('0x36')){setTimeout(function(){if(_0x965f6b[_0xe9f3('0x11')][_0x121d6f]){delete _0x965f6b['channels'][_0x121d6f];logger[_0xe9f3('0x37')](_0xe9f3('0x38'),_0x121d6f,util['inspect'](_0x5c4c4b,{'showHidden':![],'depth':null}));}if(_0x965f6b[_0xe9f3('0xf')][_0x121d6f]){delete _0x965f6b['queueReports'][_0x121d6f];logger['error'](_0xe9f3('0x39'),_0x121d6f,util['inspect'](_0x5c4c4b,{'showHidden':![],'depth':null}));}if(_0x965f6b['variables'][_0x121d6f]){delete _0x965f6b['variables'][_0x121d6f];logger[_0xe9f3('0x37')](_0xe9f3('0x3a'),_0x121d6f,util['inspect'](_0x5c4c4b,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0x23')]=function(){logger[_0xe9f3('0x37')](_0xe9f3('0x3b'));clearChannels(this[_0xe9f3('0x11')]);this[_0xe9f3('0x3c')](this['queueReports']);clearAgentBooked(this[_0xe9f3('0x10')]);clearVoiceQueues(this[_0xe9f3('0x12')]);clearCampaigns(this[_0xe9f3('0x13')]);};VoiceQueueReport[_0xe9f3('0xa')]['clearQueueReport']=function(_0x5ac2b1){var _0x1fa582=this;if(!_[_0xe9f3('0x2a')](_0x5ac2b1)){for(var _0x321352 in _0x5ac2b1){if(_0x5ac2b1[_0xe9f3('0x2b')](_0x321352)){_0x1fa582[_0xe9f3('0x3d')](_0x5ac2b1[_0x321352],_0xe9f3('0x3e'));delete _0x5ac2b1[_0x321352];}}}};VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0x3f')]=function(_0x5a85dc,_0x333ed7,_0xd02eea){io['to'](_0x5a85dc)[_0xe9f3('0x3f')](_0x333ed7,_0xd02eea);};VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0x40')]=function(_0x374d6e,_0xfb1a78){logger[_0xe9f3('0x41')](_0xe9f3('0x42')+_0xfb1a78+']\x20sending\x20voice_queue_channel:save\x20event:',_0x374d6e[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x374d6e,{'showHidden':![],'depth':null}));this[_0xe9f3('0x3f')](util[_0xe9f3('0x45')](_0xe9f3('0x46'),_0x374d6e[_0xe9f3('0x47')]),_0xe9f3('0x48'),_0x374d6e);io[_0xe9f3('0x3f')](_0xe9f3('0x49'),_0x374d6e);};VoiceQueueReport[_0xe9f3('0xa')]['emitVoiceQueueChannelRemove']=function(_0x139882,_0xc70b48){logger['debug'](_0xe9f3('0x42')+_0xc70b48+_0xe9f3('0x4a'),_0x139882['uniqueid'],util[_0xe9f3('0x44')](_0x139882,{'showHidden':![],'depth':null}));this[_0xe9f3('0x3f')](util['format'](_0xe9f3('0x46'),_0x139882[_0xe9f3('0x47')]),'voice_queue_channel:remove',_0x139882);io[_0xe9f3('0x3f')](_0xe9f3('0x4b'),_0x139882);};VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0x4c')]=function(_0x21c229,_0x4180e9){if(_0x21c229[_0xe9f3('0x4d')]===_0xe9f3('0x4e')){var _0x54579e={'id':_0x21c229['id'],'name':_0x21c229['name'],'strategy':_0x21c229['strategy'],'answered':_0x21c229[_0xe9f3('0x4f')],'available':_0x21c229[_0xe9f3('0x50')],'loggedIn':_0x21c229[_0xe9f3('0x51')],'pTalking':_0x21c229['pTalking'],'sumBillable':_0x21c229[_0xe9f3('0x52')],'sumDuration':_0x21c229[_0xe9f3('0x53')],'sumHoldTime':_0x21c229[_0xe9f3('0x54')]||0x0,'talking':_0x21c229[_0xe9f3('0x2d')],'total':_0x21c229[_0xe9f3('0x55')],'type':_0x21c229[_0xe9f3('0x4d')],'unmanaged':_0x21c229[_0xe9f3('0x56')],'abandoned':_0x21c229[_0xe9f3('0x57')],'waiting':_0x21c229['waiting']};if(_0x21c229[_0xe9f3('0x58')]){_0x54579e[_0xe9f3('0x58')]={'id':_0x21c229['Trunk']['id'],'name':_0x21c229['Trunk'][_0xe9f3('0x47')],'active':_0x21c229['Trunk'][_0xe9f3('0x59')],'callerid':_0x21c229[_0xe9f3('0x58')]['callerid']};}if(_0x21c229['Interval']){_0x54579e['Interval']={'id':_0x21c229['Interval']['id'],'name':_0x21c229[_0xe9f3('0x5a')][_0xe9f3('0x47')]};}var _0x446d8d=md5(JSON[_0xe9f3('0x5b')](_0x54579e));if(_0x21c229['md5']!==_0x446d8d){_0x21c229[_0xe9f3('0x3')]=_0x446d8d;logger[_0xe9f3('0x41')]('[voiceQueueReport]['+_0x4180e9+']\x20sending\x20voice_queue:save\x20event:',util[_0xe9f3('0x44')](_0x54579e,{'showHidden':![],'depth':null}));this[_0xe9f3('0x3f')](util[_0xe9f3('0x45')](_0xe9f3('0x46'),_0x54579e[_0xe9f3('0x47')]),_0xe9f3('0x5c'),_0x54579e);}}};VoiceQueueReport['prototype'][_0xe9f3('0x5d')]=function(_0x207621){return _0x207621!==null&&!_['isUndefined'](_0x207621);};VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0x29')]=function(){var _0x427e7d=this;setInterval(function(){_0x427e7d[_0xe9f3('0x31')]();ami[_0xe9f3('0x5e')]({'action':_0xe9f3('0x5f')})[_0xe9f3('0x35')](function(_0x1a3365){logger[_0xe9f3('0x37')](_0xe9f3('0x60'),util['inspect'](_0x1a3365,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0x61')]=function(){var _0x25b931=this;setInterval(function(){if(_0x25b931['flagQueueSummary']){return ami[_0xe9f3('0x5e')]({'action':_0xe9f3('0x15')})[_0xe9f3('0x62')](function(_0x5e3e7f){_0x25b931[_0xe9f3('0x63')]=![];})[_0xe9f3('0x35')](function(_0x1f77cc){logger[_0xe9f3('0x37')](_0xe9f3('0x64'),util[_0xe9f3('0x44')](_0x1f77cc,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0x16')]=function(_0x12865d){try{if(this[_0xe9f3('0x5d')](_0x12865d)&&this[_0xe9f3('0x5d')](_0x12865d['queue'])){logger[_0xe9f3('0x41')](_0xe9f3('0x65'),util[_0xe9f3('0x44')](_0x12865d,{'showHidden':![],'depth':null}));if(this[_0xe9f3('0x12')][_0x12865d[_0xe9f3('0x66')]]){logger[_0xe9f3('0x67')](_0xe9f3('0x68'),_0x12865d['queue']);var _0x3eaafa=_[_0xe9f3('0x69')](this[_0xe9f3('0x11')],'queue')[_0x12865d[_0xe9f3('0x66')]]||0x0;var _0x2325ab=_0x3eaafa-_0x12865d['callers'];if(this['voiceQueues'][_0x12865d['queue']][_0xe9f3('0x2f')]!==_[_0xe9f3('0x6a')](_0x12865d[_0xe9f3('0x6b')])||this[_0xe9f3('0x12')][_0x12865d[_0xe9f3('0x66')]][_0xe9f3('0x51')]!==_[_0xe9f3('0x6a')](_0x12865d['loggedin'])||this[_0xe9f3('0x12')][_0x12865d[_0xe9f3('0x66')]][_0xe9f3('0x50')]!==_[_0xe9f3('0x6a')](_0x12865d[_0xe9f3('0x50')])||this[_0xe9f3('0x12')][_0x12865d[_0xe9f3('0x66')]]['talking']!==_0x2325ab){this[_0xe9f3('0x12')][_0x12865d['queue']]['waiting']=_[_0xe9f3('0x6a')](_0x12865d[_0xe9f3('0x6b')]);this['voiceQueues'][_0x12865d[_0xe9f3('0x66')]]['loggedIn']=_[_0xe9f3('0x6a')](_0x12865d['loggedin']);this[_0xe9f3('0x12')][_0x12865d['queue']][_0xe9f3('0x50')]=_[_0xe9f3('0x6a')](_0x12865d[_0xe9f3('0x50')]);this[_0xe9f3('0x12')][_0x12865d[_0xe9f3('0x66')]][_0xe9f3('0x2d')]=_0x2325ab>0x0?_0x2325ab:0x0;this[_0xe9f3('0x12')][_0x12865d[_0xe9f3('0x66')]][_0xe9f3('0x2d')]=this[_0xe9f3('0x12')][_0x12865d['queue']][_0xe9f3('0x2d')]>_['toNumber'](_0x12865d[_0xe9f3('0x6c')])?_[_0xe9f3('0x6a')](_0x12865d[_0xe9f3('0x6c')]):this[_0xe9f3('0x12')][_0x12865d[_0xe9f3('0x66')]][_0xe9f3('0x2d')];this['emitVoiceQueueSummary'](this[_0xe9f3('0x12')][_0x12865d[_0xe9f3('0x66')]],'queuesummary');}logger['debug'](_0xe9f3('0x6d'),util[_0xe9f3('0x44')](this[_0xe9f3('0x12')][_0x12865d[_0xe9f3('0x66')]],{'showHidden':![],'depth':null}));ami[_0xe9f3('0x3f')](_0xe9f3('0x6e'),this[_0xe9f3('0x12')][_0x12865d[_0xe9f3('0x66')]]);}}}catch(_0x306bb5){logger[_0xe9f3('0x37')](_0xe9f3('0x64'),util[_0xe9f3('0x44')](_0x306bb5,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xe9f3('0x17')]=function(_0xff42d){logger[_0xe9f3('0x41')](_0xe9f3('0x6f'),util[_0xe9f3('0x44')](_0xff42d,{'showHidden':![],'depth':null}));this[_0xe9f3('0x63')]=!![];};VoiceQueueReport[_0xe9f3('0xa')]['syncQueueCallerJoin']=function(_0x138144){try{if(this[_0xe9f3('0x5d')](_0x138144)){logger['debug'](_0xe9f3('0x70'),_0x138144[_0xe9f3('0x43')],util['inspect'](_0x138144,{'showHidden':![],'depth':null}));if(_[_0xe9f3('0x71')](this[_0xe9f3('0xf')][_0x138144[_0xe9f3('0x43')]])){this[_0xe9f3('0xf')][_0x138144['uniqueid']]=[];this[_0xe9f3('0x11')][_0x138144[_0xe9f3('0x43')]]={};}var _0x3eff1b=new QueueReport();_0x3eff1b['name']=_0x138144[_0xe9f3('0x66')];_0x3eff1b[_0xe9f3('0x4d')]=this[_0xe9f3('0x12')][_0x3eff1b[_0xe9f3('0x47')]]&&this[_0xe9f3('0x12')][_0x3eff1b[_0xe9f3('0x47')]][_0xe9f3('0x4d')]?this[_0xe9f3('0x12')][_0x3eff1b[_0xe9f3('0x47')]]['type']||_0xe9f3('0x4e'):_0xe9f3('0x4e');_0x3eff1b[_0xe9f3('0x66')]=_0x138144['queue'];_0x3eff1b[_0xe9f3('0x72')]=moment()[_0xe9f3('0x45')](_0xe9f3('0x73'));_0x3eff1b['position']=_0x138144[_0xe9f3('0x74')];_0x3eff1b[_0xe9f3('0x75')]=_0x138144[_0xe9f3('0x75')];_0x3eff1b[_0xe9f3('0x43')]=_0x138144[_0xe9f3('0x43')];logger[_0xe9f3('0x67')](_0xe9f3('0x76'),_0x3eff1b[_0xe9f3('0x47')],_0x3eff1b[_0xe9f3('0x4d')]);_[_0xe9f3('0x77')](_0x3eff1b,_[_0xe9f3('0x78')](_0x138144,_[_0xe9f3('0x79')](_0x3eff1b)));this[_0xe9f3('0xf')][_0x138144[_0xe9f3('0x43')]][_0xe9f3('0x7a')](_0x3eff1b);this[_0xe9f3('0x11')][_0x138144[_0xe9f3('0x43')]]=_0x3eff1b;this[_0xe9f3('0x40')](_0x3eff1b,'queuecallerjoin');}}catch(_0x375bb1){logger[_0xe9f3('0x37')](_0xe9f3('0x70'),_0x138144[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x375bb1,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9f3('0xa')]['syncQueueCallerAbandon']=function(_0x384e3b){try{if(this[_0xe9f3('0x5d')](_0x384e3b)){logger[_0xe9f3('0x41')](_0xe9f3('0x7b'),_0x384e3b[_0xe9f3('0x43')],util['inspect'](_0x384e3b,{'showHidden':![],'depth':null}));if(this[_0xe9f3('0xf')][_0x384e3b[_0xe9f3('0x43')]]){var _0x2ecaec=_[_0xe9f3('0x7c')](this[_0xe9f3('0xf')][_0x384e3b[_0xe9f3('0x43')]]);_0x2ecaec[_0xe9f3('0x7d')]=![];_0x2ecaec[_0xe9f3('0x7e')]=null;_0x2ecaec[_0xe9f3('0x7f')]=_0x384e3b[_0xe9f3('0x7f')];_0x2ecaec[_0xe9f3('0x80')]=_0x384e3b[_0xe9f3('0x80')];_0x2ecaec[_0xe9f3('0x1a')]=!![];_0x2ecaec[_0xe9f3('0x81')]=moment()['format'](_0xe9f3('0x73'));_0x2ecaec[_0xe9f3('0x82')]=_0xe9f3('0x83');_0x2ecaec[_0xe9f3('0x84')]=null;logger['info']('[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s',_0x2ecaec['name'],_0x2ecaec[_0xe9f3('0x4d')]);this[_0xe9f3('0x11')][_0x384e3b['uniqueid']]=_0x2ecaec;this['emitVoiceQueueChannelRemove'](_0x2ecaec,_0xe9f3('0x1a'));}}}catch(_0x3527ff){logger['error'](_0xe9f3('0x7b'),_0x384e3b[_0xe9f3('0x43')],util['inspect'](_0x3527ff,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0x85')]=function(_0x169de8){try{if(this[_0xe9f3('0x5d')](_0x169de8)){logger[_0xe9f3('0x41')]('[%s][voiceQueueReport][queuecallerleave]',_0x169de8[_0xe9f3('0x43')],util['inspect'](_0x169de8,{'showHidden':![],'depth':null}));if(this[_0xe9f3('0xf')][_0x169de8['uniqueid']]){var _0x35851e=_['last'](this['queueReports'][_0x169de8[_0xe9f3('0x43')]]);_0x35851e[_0xe9f3('0x86')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x35851e[_0xe9f3('0x87')]=_0x169de8[_0xe9f3('0x87')];_0x35851e[_0xe9f3('0x88')]=_0x169de8[_0xe9f3('0x88')];logger[_0xe9f3('0x67')](_0xe9f3('0x89'),_0x35851e[_0xe9f3('0x47')],_0x35851e[_0xe9f3('0x4d')],_0x169de8[_0xe9f3('0x87')],_0x169de8[_0xe9f3('0x88')]);this['channels'][_0x169de8[_0xe9f3('0x43')]]=_0x35851e;this[_0xe9f3('0x40')](_0x35851e,_0xe9f3('0x8a'));}}}catch(_0x35c9cd){logger['error'](_0xe9f3('0x8b'),_0x169de8[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x35c9cd,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0x8c')]=function(_0x54603c){try{if(this['isNotNull'](_0x54603c)){logger['debug'](_0xe9f3('0x8d'),_0x54603c[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x54603c,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x54603c[_0xe9f3('0x43')]]){var _0x32db19=_[_0xe9f3('0x7c')](this[_0xe9f3('0xf')][_0x54603c['uniqueid']]);_0x32db19['queuecallercomplete']=!![];_0x32db19[_0xe9f3('0x82')]='COMPLETEDBYAGENT';logger['info'](_0xe9f3('0x8e'),_0x32db19['name'],_0x32db19[_0xe9f3('0x4d')]);}}}catch(_0x121324){logger[_0xe9f3('0x37')](_0xe9f3('0x8d'),_0x54603c['uniqueid'],util['inspect'](_0x121324,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype']['syncAgentComplete']=function(_0x6507e1){try{if(this[_0xe9f3('0x5d')](_0x6507e1)){logger[_0xe9f3('0x41')]('[%s][voiceQueueReport][agentcomplete]',_0x6507e1[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x6507e1,{'showHidden':![],'depth':null}));if(this[_0xe9f3('0xf')][_0x6507e1['uniqueid']]){var _0x118791=_[_0xe9f3('0x7c')](this['queueReports'][_0x6507e1[_0xe9f3('0x43')]]);_0x118791[_0xe9f3('0x1a')]=![];_0x118791['queuecallerabandonAt']=null;_0x118791[_0xe9f3('0x8f')]=!![];_0x118791[_0xe9f3('0x84')]=_0x6507e1[_0xe9f3('0x90')];_0x118791[_0xe9f3('0x7f')]=_0x6507e1[_0xe9f3('0x7f')];_0x118791[_0xe9f3('0x7d')]=!![];_0x118791[_0xe9f3('0x91')]=![];_0x118791[_0xe9f3('0x92')]=null;if(!_0x118791[_0xe9f3('0x93')]){if(_0x6507e1['reason']==_0xe9f3('0x93')){_0x118791[_0xe9f3('0x82')]='COMPLETED';logger['info'](_0xe9f3('0x94'),_0x118791['name'],_0x118791['type']);}else{if(_['startsWith'](_0x6507e1[_0xe9f3('0x34')][_0xe9f3('0x95')](),_0xe9f3('0x96'))){if(this[_0xe9f3('0xf')][_0x6507e1[_0xe9f3('0x97')]]){var _0xb35df2=_[_0xe9f3('0x7c')](this[_0xe9f3('0xf')][_0x6507e1[_0xe9f3('0x97')]]);_0xb35df2['queuecallercomplete']=![];_0xb35df2[_0xe9f3('0x91')]=!![];_0xb35df2['queuecallerexitAt']=moment(_0x118791[_0xe9f3('0x72')])[_0xe9f3('0x98')](_0x6507e1[_0xe9f3('0x7f')],_0xe9f3('0x99'))[_0xe9f3('0x45')](_0xe9f3('0x73'));_0xb35df2[_0xe9f3('0x82')]='FORWARDTRANSFER';_0xb35df2['transfer']=!![];_0xb35df2[_0xe9f3('0x9a')]=_0xe9f3('0x9b');_0xb35df2[_0xe9f3('0x9c')]=_0x6507e1[_0xe9f3('0x9d')];_0xb35df2[_0xe9f3('0x9e')]=_0x6507e1[_0xe9f3('0x43')];logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER',_0xb35df2[_0xe9f3('0x47')],_0xb35df2[_0xe9f3('0x4d')]);var _0x5123b0=this['queueReports'][_0x6507e1[_0xe9f3('0x97')]];this[_0xe9f3('0xf')][_0x6507e1[_0xe9f3('0x97')]]=this[_0xe9f3('0xf')][_0x6507e1[_0xe9f3('0x43')]];this[_0xe9f3('0xf')][_0x6507e1[_0xe9f3('0x43')]]=_0x5123b0;}}else{_0x118791[_0xe9f3('0x82')]=_0xe9f3('0x9f')+_0x6507e1['reason'][_0xe9f3('0xa0')]();logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s',_0x118791[_0xe9f3('0x47')],_0x118791[_0xe9f3('0x4d')],_0x118791[_0xe9f3('0x82')]);}}}this['channels'][_0x6507e1[_0xe9f3('0x43')]]=_0x118791;this[_0xe9f3('0x3d')](_0x118791,'agentcomplete');}}}catch(_0x445c3c){logger[_0xe9f3('0x37')]('[%s][voiceQueueReport][agentcomplete]',_0x6507e1[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x445c3c,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0xa1')]=function(_0x5e30d8){try{if(this[_0xe9f3('0x5d')](_0x5e30d8)){logger['debug'](_0xe9f3('0xa2'),_0x5e30d8[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x5e30d8,{'showHidden':![],'depth':null}));this[_0xe9f3('0xa3')](_0x5e30d8[_0xe9f3('0x43')],_[_0xe9f3('0x79')](_0x5e30d8[_0xe9f3('0xa4')])[0x0],_0x5e30d8[_0xe9f3('0xa5')]);if(this['queueReports'][_0x5e30d8[_0xe9f3('0x43')]]){var _0x376f6f=_['last'](this[_0xe9f3('0xf')][_0x5e30d8[_0xe9f3('0x43')]]);if(_0x376f6f){if(this[_0xe9f3('0x5d')](_0x5e30d8[_0xe9f3('0xa4')])&&this[_0xe9f3('0x5d')](_0x5e30d8[_0xe9f3('0xa4')][_0xe9f3('0xa6')])){switch(_0x5e30d8[_0xe9f3('0xa5')]){case _0xe9f3('0xa7'):_0x376f6f[_0xe9f3('0x91')]=![];_0x376f6f[_0xe9f3('0x92')]=null;break;case'TIMEOUT':_0x376f6f[_0xe9f3('0xa8')]=_0xe9f3('0xa9');_0x376f6f['queuecallerexit']=!![];_0x376f6f[_0xe9f3('0x92')]=moment()[_0xe9f3('0x45')](_0xe9f3('0x73'));_0x376f6f[_0xe9f3('0x86')]=moment()[_0xe9f3('0x45')](_0xe9f3('0x73'));logger[_0xe9f3('0x41')](_0xe9f3('0xaa'),_0x5e30d8['uniqueid'],util['inspect'](_0x376f6f,{'showHidden':![],'depth':null}));ami[_0xe9f3('0x3f')]('custom:timeout',_0x376f6f);break;default:_0x376f6f['queuecallerexit']=!![];_0x376f6f[_0xe9f3('0x92')]=moment()[_0xe9f3('0x45')](_0xe9f3('0x73'));_0x376f6f[_0xe9f3('0x86')]=moment()['format'](_0xe9f3('0x73'));}_0x376f6f[_0xe9f3('0x1a')]=![];_0x376f6f[_0xe9f3('0x81')]=null;_0x376f6f[_0xe9f3('0x82')]=_0x5e30d8[_0xe9f3('0xa5')];this[_0xe9f3('0x11')][_0x5e30d8[_0xe9f3('0x43')]]=_0x376f6f;this[_0xe9f3('0x3d')](_0x376f6f,_0xe9f3('0x1f'));}else if(this[_0xe9f3('0x5d')](_0x5e30d8['variable'])&&this[_0xe9f3('0x5d')](_0x5e30d8[_0xe9f3('0xa4')][_0xe9f3('0xab')])){if(!_0x376f6f[_0xe9f3('0x1a')]){_0x376f6f[_0xe9f3('0x91')]=!![];_0x376f6f[_0xe9f3('0x92')]=moment()[_0xe9f3('0x45')](_0xe9f3('0x73'));_0x376f6f[_0xe9f3('0x82')]=_0xe9f3('0xac');_0x376f6f[_0xe9f3('0x86')]=moment()['format'](_0xe9f3('0x73'));this[_0xe9f3('0x11')][_0x5e30d8[_0xe9f3('0x43')]]=_0x376f6f;}}logger[_0xe9f3('0x67')](_0xe9f3('0xad'),_0x5e30d8[_0xe9f3('0x43')],_0x376f6f[_0xe9f3('0x47')],_0x376f6f[_0xe9f3('0x4d')],_[_0xe9f3('0x79')](_0x5e30d8[_0xe9f3('0xa4')])[0x0],_0x5e30d8['value']);_0x376f6f[_0xe9f3('0x14')]=this[_0xe9f3('0x14')][_0x5e30d8[_0xe9f3('0x43')]];}}}}catch(_0x4628e0){logger[_0xe9f3('0x37')]('[%s][voiceQueueReport][varset]',_0x5e30d8[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x4628e0,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xe9f3('0xa3')]=function(_0x31ec37,_0x407931,_0x37fd47){var _0x31fa56=[_0xe9f3('0xae'),_0xe9f3('0xaf'),'rtpaudioqosjitter',_0xe9f3('0xb0'),_0xe9f3('0xb1'),_0xe9f3('0xb2'),_0xe9f3('0xb3'),_0xe9f3('0xb4'),'sipcallid',_0xe9f3('0xb5'),_0xe9f3('0xb6'),_0xe9f3('0xb7'),_0xe9f3('0xb8'),_0xe9f3('0xb9'),_0xe9f3('0xba'),'memberlastcall',_0xe9f3('0x90'),'memberpenalty',_0xe9f3('0xbb')];if(!_[_0xe9f3('0x32')](_0x407931)&&!_[_0xe9f3('0xbc')](_0x31fa56,_0x407931)){if(_['isUndefined'](this['variables'][_0x31ec37])){this[_0xe9f3('0x14')][_0x31ec37]={};}this['variables'][_0x31ec37][_0x407931]=_0x37fd47;}};VoiceQueueReport['prototype'][_0xe9f3('0x21')]=function(_0x35598b){try{if(this[_0xe9f3('0x5d')](_0x35598b)){logger[_0xe9f3('0x41')](_0xe9f3('0xbd'),_0x35598b[_0xe9f3('0x43')],util['inspect'](_0x35598b,{'showHidden':![],'depth':null}));if(this[_0xe9f3('0xf')][_0x35598b['uniqueid']]){for(var _0x324ace=0x0,_0x4f0b23={};_0x324ace<this[_0xe9f3('0xf')][_0x35598b[_0xe9f3('0x43')]][_0xe9f3('0xbe')];_0x324ace+=0x1){_0x4f0b23=this[_0xe9f3('0xf')][_0x35598b[_0xe9f3('0x43')]][_0x324ace];if(this[_0xe9f3('0x12')][_0x4f0b23[_0xe9f3('0x66')]]){if(_0x4f0b23[_0xe9f3('0x91')]&&_0x4f0b23[_0xe9f3('0x93')]!=!![]){this['voiceQueues'][_0x4f0b23['queue']][_0xe9f3('0x56')]+=0x1;}if(_0x4f0b23['queuecallerabandon']){this[_0xe9f3('0x12')][_0x4f0b23[_0xe9f3('0x66')]][_0xe9f3('0x57')]+=0x1;}this[_0xe9f3('0x12')][_0x4f0b23[_0xe9f3('0x66')]][_0xe9f3('0x54')]+=moment(_0x4f0b23[_0xe9f3('0x86')])[_0xe9f3('0xbf')](_0x4f0b23['queuecallerjoinAt'],_0xe9f3('0x99'))||0x0;if(_0x324ace===this[_0xe9f3('0xf')][_0x35598b[_0xe9f3('0x43')]][_0xe9f3('0xbe')]-0x1){this[_0xe9f3('0x12')][_0x4f0b23[_0xe9f3('0x66')]]['sumDuration']+=moment()[_0xe9f3('0xc0')](0x0)['diff'](_0x4f0b23[_0xe9f3('0x72')],_0xe9f3('0x99'));this[_0xe9f3('0x12')][_0x4f0b23[_0xe9f3('0x66')]][_0xe9f3('0x55')]+=0x1;if(_0x4f0b23[_0xe9f3('0x7d')]){this['voiceQueues'][_0x4f0b23[_0xe9f3('0x66')]][_0xe9f3('0x4f')]+=0x1;this['voiceQueues'][_0x4f0b23['queue']][_0xe9f3('0x52')]+=moment()['milliseconds'](0x0)[_0xe9f3('0xbf')](_0x4f0b23[_0xe9f3('0x86')],_0xe9f3('0x99'));_0x4f0b23[_0xe9f3('0x7e')]=moment()[_0xe9f3('0x45')](_0xe9f3('0x73'));_0x4f0b23[_0xe9f3('0x91')]=![];_0x4f0b23['queuecallerexitAt']=null;}if(_0x4f0b23['queuecallerexit']&&_0x4f0b23[_0xe9f3('0x93')]!=!![]){_0x4f0b23[_0xe9f3('0xa8')]=_0xe9f3('0x56');logger[_0xe9f3('0x41')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:',_0x35598b[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x4f0b23,{'showHidden':![],'depth':null}));ami[_0xe9f3('0x3f')]('custom:queuecallerunmanaged',_0x4f0b23);}if(_0x4f0b23[_0xe9f3('0x1a')]){_0x4f0b23[_0xe9f3('0xa8')]='abandoned';logger[_0xe9f3('0x41')](_0xe9f3('0xc1'),_0x35598b[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x4f0b23,{'showHidden':![],'depth':null}));ami[_0xe9f3('0x3f')](_0xe9f3('0xc2'),_0x4f0b23);}}else{this[_0xe9f3('0x12')][_0x4f0b23['queue']][_0xe9f3('0x53')]+=this[_0xe9f3('0x12')][_0x4f0b23[_0xe9f3('0x66')]]['sumHoldTime'];}logger[_0xe9f3('0x67')]('[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s',_0x35598b[_0xe9f3('0x43')],_0x4f0b23['name'],_0x4f0b23[_0xe9f3('0x4d')],_0x35598b[_0xe9f3('0xc3')]);this[_0xe9f3('0x11')][_0x35598b[_0xe9f3('0x43')]]=_0x4f0b23;this['emitVoiceQueueChannelRemove'](_0x4f0b23,_0xe9f3('0x20'));this['emitVoiceQueueSummary'](this['voiceQueues'][_0x4f0b23['queue']],'hangup');}}logger[_0xe9f3('0x41')](_0xe9f3('0xc4'),_0x35598b[_0xe9f3('0x43')],util[_0xe9f3('0x44')](this['queueReports'][_0x35598b[_0xe9f3('0x43')]],{'showHidden':![],'depth':null}));ami[_0xe9f3('0x3f')]('custom:voiceQueueReport',this[_0xe9f3('0xf')][_0x35598b[_0xe9f3('0x43')]]);delete this[_0xe9f3('0xf')][_0x35598b['uniqueid']];delete this[_0xe9f3('0x11')][_0x35598b['uniqueid']];}if(this['variables'][_0x35598b[_0xe9f3('0x43')]]){delete this[_0xe9f3('0x14')][_0x35598b[_0xe9f3('0x43')]];}}}catch(_0x474b86){logger[_0xe9f3('0x37')](_0xe9f3('0xbd'),_0x35598b[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x474b86,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0x28')]=function(_0x9996fd){try{if(this[_0xe9f3('0x5d')](_0x9996fd)){logger[_0xe9f3('0x41')](_0xe9f3('0xc5'),_0x9996fd[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x9996fd,{'showHidden':![],'depth':null}));var _0x189e01;if(this[_0xe9f3('0xf')][_0x9996fd[_0xe9f3('0xc6')]]){_0x189e01=_[_0xe9f3('0x7c')](this[_0xe9f3('0xf')][_0x9996fd[_0xe9f3('0xc6')]]);_0x189e01[_0xe9f3('0x9c')]=_0x9996fd['secondtransfererexten'];_0x189e01['transferuniqueid']=_0x9996fd[_0xe9f3('0xc7')];_0x189e01['queuecallerexitreason']='ATTENDEDTRANSFER';_0x189e01[_0xe9f3('0x93')]=!![];_0x189e01[_0xe9f3('0x9a')]=_0xe9f3('0xc8');if(this[_0xe9f3('0xf')][_0x9996fd[_0xe9f3('0xc7')]]){var _0x1899dd=this[_0xe9f3('0xf')][_0x9996fd[_0xe9f3('0xc7')]];this[_0xe9f3('0xf')][_0x9996fd['secondtransfereruniqueid']]=this[_0xe9f3('0xf')][_0x9996fd['transfereeuniqueid']];this[_0xe9f3('0xf')][_0x9996fd[_0xe9f3('0xc6')]]=_0x1899dd;var _0x4f057c=_[_0xe9f3('0x7c')](this[_0xe9f3('0xf')][_0x9996fd[_0xe9f3('0xc6')]]);_0x4f057c[_0xe9f3('0xc9')]=!![];}logger[_0xe9f3('0x67')]('[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x9996fd[_0xe9f3('0x43')],_0x189e01['name'],_0x189e01['type'],_0x189e01[_0xe9f3('0x9c')],_0x189e01[_0xe9f3('0x9e')]);}else if(this[_0xe9f3('0xf')][_0x9996fd[_0xe9f3('0xca')]]){_0x189e01=_[_0xe9f3('0x7c')](this['queueReports'][_0x9996fd['transfertargetuniqueid']]);_0x189e01[_0xe9f3('0x9c')]=_0x9996fd[_0xe9f3('0xcb')];_0x189e01['transferuniqueid']=_0x9996fd[_0xe9f3('0xcc')];_0x189e01['queuecallerexitreason']=_0xe9f3('0xcd');_0x189e01[_0xe9f3('0x93')]=!![];_0x189e01['transfertype']=_0xe9f3('0xc8');if(this[_0xe9f3('0xf')][_0x9996fd[_0xe9f3('0xcc')]]){var _0x1899dd=this[_0xe9f3('0xf')][_0x9996fd['origtransfereruniqueid']];this['queueReports'][_0x9996fd[_0xe9f3('0xcc')]]=this[_0xe9f3('0xf')][_0x9996fd['transfertargetuniqueid']];this[_0xe9f3('0xf')][_0x9996fd[_0xe9f3('0xca')]]=_0x1899dd;var _0x4f057c=_[_0xe9f3('0x7c')](this[_0xe9f3('0xf')][_0x9996fd['transfertargetuniqueid']]);_0x4f057c['switch']=!![];}logger[_0xe9f3('0x67')](_0xe9f3('0xce'),_0x9996fd['uniqueid'],_0x189e01['name'],_0x189e01['type'],_0x189e01[_0xe9f3('0x9c')],_0x189e01[_0xe9f3('0x9e')]);}}}catch(_0x28240b){logger[_0xe9f3('0x37')](_0xe9f3('0xc5'),_0x9996fd[_0xe9f3('0x43')],util['inspect'](_0x28240b,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0xcf')]=function(_0x1741c8){try{if(this[_0xe9f3('0x5d')](_0x1741c8)){logger['debug'](_0xe9f3('0xd0'),_0x1741c8[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x1741c8,{'showHidden':![],'depth':null}));if(this[_0xe9f3('0xf')][_0x1741c8[_0xe9f3('0xc6')]]){var _0x5b463e=_[_0xe9f3('0x7c')](this['queueReports'][_0x1741c8[_0xe9f3('0xc6')]]);_0x5b463e[_0xe9f3('0x82')]='BLINDTRANSFER';_0x5b463e['transfer']=!![];_0x5b463e[_0xe9f3('0x9a')]=_0xe9f3('0xd1');_0x5b463e[_0xe9f3('0x9c')]=_0x1741c8[_0xe9f3('0xd2')];_0x5b463e[_0xe9f3('0x9e')]=_0x1741c8[_0xe9f3('0xc6')];logger[_0xe9f3('0x67')](_0xe9f3('0xd3'),_0x1741c8['uniqueid'],_0x5b463e[_0xe9f3('0x47')],_0x5b463e[_0xe9f3('0x4d')],_0x5b463e[_0xe9f3('0x9c')],_0x5b463e[_0xe9f3('0x9e')]);this[_0xe9f3('0x21')]({'event':_0xe9f3('0xd4'),'uniqueid':_0x1741c8[_0xe9f3('0xc6')],'context':_0x1741c8[_0xe9f3('0xd5')],'channel':_0x1741c8[_0xe9f3('0xd6')]});}}}catch(_0x32e9af){logger[_0xe9f3('0x37')](_0xe9f3('0xd0'),_0x1741c8[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x32e9af,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9f3('0xa')]['syncMusicOnHoldStart']=function(_0x221629){try{if(this['isNotNull'](_0x221629)){logger[_0xe9f3('0x41')](_0xe9f3('0xd7'),_0x221629[_0xe9f3('0x43')],util['inspect'](_0x221629,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x221629[_0xe9f3('0x43')]]){var _0x301c24=_[_0xe9f3('0x7c')](this[_0xe9f3('0xf')][_0x221629['uniqueid']]);if(!_['isNil'](_0x301c24[_0xe9f3('0x86')])){_0x301c24[_0xe9f3('0xd8')]=moment()[_0xe9f3('0x45')](_0xe9f3('0x73'));logger[_0xe9f3('0x67')](_0xe9f3('0xd9'),_0x221629[_0xe9f3('0x43')],_0x301c24['mohstarttime']);}}}}catch(_0x528b0a){logger['error'](_0xe9f3('0xd7'),_0x221629[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x528b0a,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9f3('0xa')][_0xe9f3('0x26')]=function(_0x22d43d){try{if(this['isNotNull'](_0x22d43d)){logger[_0xe9f3('0x41')](_0xe9f3('0xda'),_0x22d43d['uniqueid'],util[_0xe9f3('0x44')](_0x22d43d,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x22d43d[_0xe9f3('0x43')]]){var _0x3ebf9d=_[_0xe9f3('0x7c')](this[_0xe9f3('0xf')][_0x22d43d['uniqueid']]);if(!_[_0xe9f3('0x32')](_0x3ebf9d[_0xe9f3('0xd8')])){_0x3ebf9d['mohtime']+=moment()[_0xe9f3('0xc0')](0x0)[_0xe9f3('0xbf')](_0x3ebf9d[_0xe9f3('0xd8')],_0xe9f3('0x99'));logger[_0xe9f3('0x67')](_0xe9f3('0xdb'),_0x22d43d[_0xe9f3('0x43')],_0x3ebf9d[_0xe9f3('0xdc')]);delete _0x3ebf9d[_0xe9f3('0xd8')];}}}}catch(_0x2fc5ed){logger[_0xe9f3('0x37')]('[%s][voiceQueueReport][musiconholdstop]',_0x22d43d[_0xe9f3('0x43')],util[_0xe9f3('0x44')](_0x2fc5ed,{'showHidden':![],'depth':null}));}};module[_0xe9f3('0xdd')]=VoiceQueueReport;