Built motion from commit 3e059bc2.|2.5.32
[motion2.git] / server / services / ami / report / voiceQueueReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x6ebf=['queueChannels','voiceQueues','campaigns','queuesummary','bind','queuesummarycomplete','queuecallerjoin','queuecallerabandon','syncQueueCallerAbandon','syncQueueCallerLeave','agentcomplete','syncAgentComplete','agentconnect','syncAgentConnect','hangup','syncHangup','syncFullyBooted','musiconholdstart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','blindtransfer','loopQueueSummary','loopQueueShow','isEmpty','hasOwnProperty','originated','talking','pTalking','waiting','queueStatusComplete','unlockRR','clearZombieChannels','isNil','channel','catch','message','No\x20such\x20channel','error','[%s][voiceQueueReport][checkChannel]','inspect','[%s][voiceQueueReport][checkQueueReport]','variables','clearQueueReport','emitVoiceQueueChannelRemove','clearqueuereport','emit','emitVoiceQueueChannelSave','debug','[%s][voiceQueueReport][',']\x20sending\x20voice_queue_channel:save\x20event:','uniqueid','format','voice:queue:%s','voice_queue_channel:save','voice_queue_presence:save',']\x20sending\x20voice_queue_channel:remove\x20event:','name','voice_queue_channel:remove','emitVoiceQueueSummary','type','strategy','answered','available','loggedIn','sumBillable','sumDuration','total','unmanaged','Trunk','active','callerid','Interval','stringify','[voiceQueueReport][',']\x20sending\x20voice_queue:save\x20event:','voice_queue:save','isNotNull','isUndefined','Action','queues','flagQueueSummary','then','[voiceQueueReport][queuesummary]','syncQueueSummary','[voiceQueueReport][queuesummary]\x20event:','[voiceQueueReport][queuesummary]\x20name:%s','queue','callers','toNumber','loggedin','syncQueueSummaryComplete','[voiceQueueReport][queuesummarycomplete]\x20event:','syncQueueCallerJoin','[%s][voiceQueueReport][queuecallerjoin]','inbound','queuecallerjoinAt','YYYY-MM-DD\x20HH:mm:ss','position','count','info','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','merge','pick','keys','push','[%s][voiceQueueReport][queuecallerabandon]','last','queuecallercomplete','queuecallercompleteAt','holdtime','originalposition','queuecallerabandonAt','queuecallerexitreason','ABANDONED','lastAssignedTo','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','queuecallerleaveAt','connectedlinenum','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','membername','queuecallerexit','transfer','reason','COMPLETED','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','startsWith','toLowerCase','linkedid','queuecallerexitAt','seconds','FORWARDTRANSFER','FORWARD','destexten','toUpperCase','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s','syncVarSet','[%s][voiceQueueReport][varset]','addVariable','variable','value','queuestatus','CONTINUE','TIMEOUT','lastevent','timeout','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','varset','queueposition','rtpaudioqos','rtpaudioqosjitter','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipcallid','sipuri','memberdynamic','memberinterface','memberlastcall','memberpenalty','memberrealtime','[%s][voiceQueueReport][hangup]','length','abandoned','sumHoldTime','diff','milliseconds','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','custom:queuecallerunmanaged','custom:queuecallerabandon','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','custom:voiceQueueReport','transfereeuniqueid','transferexten','transferuniqueid','secondtransfereruniqueid','transfertype','switch','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','ATTENDEDTRANSFER','BLINDTRANSFER','BLIND','extension','context','transfererchannel','syncMusicOnHoldStart','[%s][voiceQueueReport][musiconholdstart]','[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s','[%s][voiceQueueReport][musiconholdstop]','mohstarttime','mohtime','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','exports','lodash','md5','ioredis','../../../config/environment','../../../config/logger','../ami','../model/queueReport','redis','localhost','prototype','enqueue','tail','sequence','queueReports','agents','channels'];(function(_0x2294ff,_0x3650ec){var _0x983beb=function(_0x41d0a5){while(--_0x41d0a5){_0x2294ff['push'](_0x2294ff['shift']());}};_0x983beb(++_0x3650ec);}(_0x6ebf,0x19c));var _0xf6eb=function(_0x2678d6,_0x4e2001){_0x2678d6=_0x2678d6-0x0;var _0x475503=_0x6ebf[_0x2678d6];return _0x475503;};'use strict';var _=require(_0xf6eb('0x0'));var moment=require('moment');var util=require('util');var md5=require(_0xf6eb('0x1'));var Redis=require(_0xf6eb('0x2'));var config=require(_0xf6eb('0x3'));var logger=require(_0xf6eb('0x4'))('ami');var ami=require(_0xf6eb('0x5'));var QueueReport=require(_0xf6eb('0x6'));config[_0xf6eb('0x7')]=_['defaults'](config[_0xf6eb('0x7')],{'host':_0xf6eb('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xf6eb('0x7')]));var Sequence=function(){};Sequence[_0xf6eb('0x9')][_0xf6eb('0xa')]=function(_0x1dbab9){this[_0xf6eb('0xb')]=this[_0xf6eb('0xb')]?this[_0xf6eb('0xb')]['finally'](_0x1dbab9):_0x1dbab9();};function VoiceQueueReport(_0xe48b06){this[_0xf6eb('0xc')]=new Sequence();this[_0xf6eb('0xd')]={};this[_0xf6eb('0xe')]=_0xe48b06['agents'];this[_0xf6eb('0xf')]=_0xe48b06[_0xf6eb('0x10')];this[_0xf6eb('0x11')]=_0xe48b06[_0xf6eb('0x11')];this['flagQueueSummary']=!![];this['campaigns']=_0xe48b06[_0xf6eb('0x12')];this['variables']={};ami['on'](_0xf6eb('0x13'),this['syncQueueSummary'][_0xf6eb('0x14')](this));ami['on'](_0xf6eb('0x15'),this['syncQueueSummaryComplete']['bind'](this));ami['on'](_0xf6eb('0x16'),this['syncQueueCallerJoin'][_0xf6eb('0x14')](this));ami['on'](_0xf6eb('0x17'),this[_0xf6eb('0x18')][_0xf6eb('0x14')](this));ami['on']('queuecallerleave',this[_0xf6eb('0x19')]['bind'](this));ami['on'](_0xf6eb('0x1a'),this[_0xf6eb('0x1b')]['bind'](this));ami['on'](_0xf6eb('0x1c'),this[_0xf6eb('0x1d')][_0xf6eb('0x14')](this));ami['on']('varset',this['syncVarSet'][_0xf6eb('0x14')](this));ami['on'](_0xf6eb('0x1e'),this[_0xf6eb('0x1f')]['bind'](this));ami['on']('fullybooted',this[_0xf6eb('0x20')][_0xf6eb('0x14')](this));ami['on'](_0xf6eb('0x21'),this['syncMusicOnHoldStart']['bind'](this));ami['on'](_0xf6eb('0x22'),this[_0xf6eb('0x23')][_0xf6eb('0x14')](this));ami['on'](_0xf6eb('0x24'),this[_0xf6eb('0x25')]['bind'](this));ami['on'](_0xf6eb('0x26'),this['syncBlindTransfer'][_0xf6eb('0x14')](this));this[_0xf6eb('0x27')]();this[_0xf6eb('0x28')]();}function clearChannels(_0x2b02ad){if(!_[_0xf6eb('0x29')](_0x2b02ad)){for(var _0x5c0be9 in _0x2b02ad){if(_0x2b02ad[_0xf6eb('0x2a')](_0x5c0be9)){delete _0x2b02ad[_0x5c0be9];}}}}function clearCampaigns(_0x30fb51){if(!_[_0xf6eb('0x29')](_0x30fb51)){for(var _0x50feb9 in _0x30fb51){if(_0x30fb51['hasOwnProperty'](_0x50feb9)){_0x30fb51[_0x50feb9][_0xf6eb('0x2b')]=0x0;}}}}function clearVoiceQueues(_0x4a64f3){if(!_[_0xf6eb('0x29')](_0x4a64f3)){for(var _0x187edc in _0x4a64f3){if(_0x4a64f3['hasOwnProperty'](_0x187edc)){_0x4a64f3[_0x187edc][_0xf6eb('0x2b')]=0x0;_0x4a64f3[_0x187edc][_0xf6eb('0x2c')]=0x0;_0x4a64f3[_0x187edc][_0xf6eb('0x2d')]=0x0;_0x4a64f3[_0x187edc][_0xf6eb('0x2e')]=0x0;_0x4a64f3[_0x187edc][_0xf6eb('0x2f')]=!![];}}}}function clearAgentBooked(_0x5dbe66){if(!_[_0xf6eb('0x29')](_0x5dbe66)){for(var _0x275dd in _0x5dbe66){if(_0x5dbe66['hasOwnProperty'](_0x275dd)){_0x5dbe66[_0x275dd][_0xf6eb('0x30')]=!![];}}}}VoiceQueueReport['prototype'][_0xf6eb('0x31')]=function(){var _0x4760a2=this;for(var _0x561707 in this[_0xf6eb('0xf')]){if(this[_0xf6eb('0xf')][_0xf6eb('0x2a')](_0x561707)&&!this[_0xf6eb('0xf')][_0x561707]['switch']){this[_0xf6eb('0xc')][_0xf6eb('0xa')](function(){if(!_[_0xf6eb('0x32')](_0x4760a2['channels'][_0x561707])){return ami['Action']({'action':'status','channel':_0x4760a2[_0xf6eb('0xf')][_0x561707][_0xf6eb('0x33')]})[_0xf6eb('0x34')](function(_0x3e849d){if(_0x3e849d[_0xf6eb('0x35')]===_0xf6eb('0x36')){setTimeout(function(){if(_0x4760a2[_0xf6eb('0xf')][_0x561707]){delete _0x4760a2[_0xf6eb('0xf')][_0x561707];logger[_0xf6eb('0x37')](_0xf6eb('0x38'),_0x561707,util[_0xf6eb('0x39')](_0x3e849d,{'showHidden':![],'depth':null}));}if(_0x4760a2[_0xf6eb('0xd')][_0x561707]){delete _0x4760a2[_0xf6eb('0xd')][_0x561707];logger['error'](_0xf6eb('0x3a'),_0x561707,util[_0xf6eb('0x39')](_0x3e849d,{'showHidden':![],'depth':null}));}if(_0x4760a2[_0xf6eb('0x3b')][_0x561707]){delete _0x4760a2[_0xf6eb('0x3b')][_0x561707];logger[_0xf6eb('0x37')]('[%s][voiceQueueReport][checkVariables]',_0x561707,util[_0xf6eb('0x39')](_0x3e849d,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x20')]=function(){logger['error']('[FullyBooted]\x20clear\x20realtime');clearChannels(this[_0xf6eb('0xf')]);this[_0xf6eb('0x3c')](this['queueReports']);clearAgentBooked(this[_0xf6eb('0xe')]);clearVoiceQueues(this[_0xf6eb('0x11')]);clearCampaigns(this[_0xf6eb('0x12')]);};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x3c')]=function(_0x2b509b){var _0x5e2fa7=this;if(!_['isEmpty'](_0x2b509b)){for(var _0x56086f in _0x2b509b){if(_0x2b509b[_0xf6eb('0x2a')](_0x56086f)){_0x5e2fa7[_0xf6eb('0x3d')](_0x2b509b[_0x56086f],_0xf6eb('0x3e'));delete _0x2b509b[_0x56086f];}}}};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x3f')]=function(_0x401367,_0x32bc7a,_0x2f4282){io['to'](_0x401367)['emit'](_0x32bc7a,_0x2f4282);};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x40')]=function(_0x2ca141,_0x235490){logger[_0xf6eb('0x41')](_0xf6eb('0x42')+_0x235490+_0xf6eb('0x43'),_0x2ca141[_0xf6eb('0x44')],util[_0xf6eb('0x39')](_0x2ca141,{'showHidden':![],'depth':null}));this[_0xf6eb('0x3f')](util[_0xf6eb('0x45')](_0xf6eb('0x46'),_0x2ca141['name']),_0xf6eb('0x47'),_0x2ca141);io['emit'](_0xf6eb('0x48'),_0x2ca141);};VoiceQueueReport['prototype'][_0xf6eb('0x3d')]=function(_0x1c1973,_0xd478e0){logger[_0xf6eb('0x41')]('[%s][voiceQueueReport]['+_0xd478e0+_0xf6eb('0x49'),_0x1c1973[_0xf6eb('0x44')],util['inspect'](_0x1c1973,{'showHidden':![],'depth':null}));this['emit'](util[_0xf6eb('0x45')](_0xf6eb('0x46'),_0x1c1973[_0xf6eb('0x4a')]),_0xf6eb('0x4b'),_0x1c1973);io['emit']('voice_queue_presence:remove',_0x1c1973);};VoiceQueueReport['prototype'][_0xf6eb('0x4c')]=function(_0x3a7861,_0x374f49){if(_0x3a7861[_0xf6eb('0x4d')]==='inbound'){var _0x337842={'id':_0x3a7861['id'],'name':_0x3a7861['name'],'strategy':_0x3a7861[_0xf6eb('0x4e')],'answered':_0x3a7861[_0xf6eb('0x4f')],'available':_0x3a7861[_0xf6eb('0x50')],'loggedIn':_0x3a7861[_0xf6eb('0x51')],'pTalking':_0x3a7861[_0xf6eb('0x2d')],'sumBillable':_0x3a7861[_0xf6eb('0x52')],'sumDuration':_0x3a7861[_0xf6eb('0x53')],'sumHoldTime':_0x3a7861['sumHoldTime']||0x0,'talking':_0x3a7861['talking'],'total':_0x3a7861[_0xf6eb('0x54')],'type':_0x3a7861[_0xf6eb('0x4d')],'unmanaged':_0x3a7861[_0xf6eb('0x55')],'abandoned':_0x3a7861['abandoned'],'waiting':_0x3a7861['waiting']};if(_0x3a7861['Trunk']){_0x337842[_0xf6eb('0x56')]={'id':_0x3a7861[_0xf6eb('0x56')]['id'],'name':_0x3a7861['Trunk']['name'],'active':_0x3a7861[_0xf6eb('0x56')][_0xf6eb('0x57')],'callerid':_0x3a7861[_0xf6eb('0x56')][_0xf6eb('0x58')]};}if(_0x3a7861[_0xf6eb('0x59')]){_0x337842['Interval']={'id':_0x3a7861['Interval']['id'],'name':_0x3a7861[_0xf6eb('0x59')][_0xf6eb('0x4a')]};}var _0x16b338=md5(JSON[_0xf6eb('0x5a')](_0x337842));if(_0x3a7861[_0xf6eb('0x1')]!==_0x16b338){_0x3a7861[_0xf6eb('0x1')]=_0x16b338;logger['debug'](_0xf6eb('0x5b')+_0x374f49+_0xf6eb('0x5c'),util[_0xf6eb('0x39')](_0x337842,{'showHidden':![],'depth':null}));this[_0xf6eb('0x3f')](util[_0xf6eb('0x45')](_0xf6eb('0x46'),_0x337842['name']),_0xf6eb('0x5d'),_0x337842);}}};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x5e')]=function(_0x450994){return _0x450994!==null&&!_[_0xf6eb('0x5f')](_0x450994);};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x28')]=function(){var _0xf95b6a=this;setInterval(function(){_0xf95b6a[_0xf6eb('0x31')]();ami[_0xf6eb('0x60')]({'action':_0xf6eb('0x61')})[_0xf6eb('0x34')](function(_0x356aa1){logger[_0xf6eb('0x37')]('[voiceQueueReport][queues]',util['inspect'](_0x356aa1,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0xf6eb('0x9')]['loopQueueSummary']=function(){var _0x2dc81a=this;setInterval(function(){if(_0x2dc81a[_0xf6eb('0x62')]){return ami[_0xf6eb('0x60')]({'action':_0xf6eb('0x13')})[_0xf6eb('0x63')](function(_0x43280f){_0x2dc81a[_0xf6eb('0x62')]=![];})['catch'](function(_0x139cac){logger['error'](_0xf6eb('0x64'),util[_0xf6eb('0x39')](_0x139cac,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport['prototype'][_0xf6eb('0x65')]=function(_0x542f18){try{if(this['isNotNull'](_0x542f18)&&this[_0xf6eb('0x5e')](_0x542f18['queue'])){logger['debug'](_0xf6eb('0x66'),util[_0xf6eb('0x39')](_0x542f18,{'showHidden':![],'depth':null}));if(this[_0xf6eb('0x11')][_0x542f18['queue']]){logger['info'](_0xf6eb('0x67'),_0x542f18['queue']);var _0x5447ae=_['countBy'](this[_0xf6eb('0xf')],_0xf6eb('0x68'))[_0x542f18[_0xf6eb('0x68')]]||0x0;var _0x366cd3=_0x5447ae-_0x542f18[_0xf6eb('0x69')];if(this[_0xf6eb('0x11')][_0x542f18[_0xf6eb('0x68')]]['waiting']!==_['toNumber'](_0x542f18[_0xf6eb('0x69')])||this[_0xf6eb('0x11')][_0x542f18[_0xf6eb('0x68')]][_0xf6eb('0x51')]!==_[_0xf6eb('0x6a')](_0x542f18[_0xf6eb('0x6b')])||this[_0xf6eb('0x11')][_0x542f18[_0xf6eb('0x68')]][_0xf6eb('0x50')]!==_[_0xf6eb('0x6a')](_0x542f18[_0xf6eb('0x50')])||this[_0xf6eb('0x11')][_0x542f18[_0xf6eb('0x68')]][_0xf6eb('0x2c')]!==_0x366cd3){this[_0xf6eb('0x11')][_0x542f18[_0xf6eb('0x68')]][_0xf6eb('0x2e')]=_[_0xf6eb('0x6a')](_0x542f18[_0xf6eb('0x69')]);this['voiceQueues'][_0x542f18[_0xf6eb('0x68')]][_0xf6eb('0x51')]=_[_0xf6eb('0x6a')](_0x542f18[_0xf6eb('0x6b')]);this[_0xf6eb('0x11')][_0x542f18[_0xf6eb('0x68')]]['available']=_['toNumber'](_0x542f18[_0xf6eb('0x50')]);this['voiceQueues'][_0x542f18[_0xf6eb('0x68')]]['talking']=_0x366cd3>0x0?_0x366cd3:0x0;this[_0xf6eb('0x11')][_0x542f18['queue']][_0xf6eb('0x2c')]=this['voiceQueues'][_0x542f18[_0xf6eb('0x68')]][_0xf6eb('0x2c')]>_[_0xf6eb('0x6a')](_0x542f18[_0xf6eb('0x6b')])?_['toNumber'](_0x542f18[_0xf6eb('0x6b')]):this[_0xf6eb('0x11')][_0x542f18[_0xf6eb('0x68')]][_0xf6eb('0x2c')];this['emitVoiceQueueSummary'](this['voiceQueues'][_0x542f18[_0xf6eb('0x68')]],_0xf6eb('0x13'));}logger['debug']('[voiceQueueReport][queuesummary]\x20sending\x20queuesummary\x20event:',util[_0xf6eb('0x39')](this['voiceQueues'][_0x542f18[_0xf6eb('0x68')]],{'showHidden':![],'depth':null}));ami[_0xf6eb('0x3f')]('custom:queuesummary',this['voiceQueues'][_0x542f18[_0xf6eb('0x68')]]);}}}catch(_0x155b9a){logger[_0xf6eb('0x37')](_0xf6eb('0x64'),util[_0xf6eb('0x39')](_0x155b9a,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x6c')]=function(_0x2cc9a9){logger[_0xf6eb('0x41')](_0xf6eb('0x6d'),util['inspect'](_0x2cc9a9,{'showHidden':![],'depth':null}));this['flagQueueSummary']=!![];};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x6e')]=function(_0x16b427){try{if(this['isNotNull'](_0x16b427)){logger[_0xf6eb('0x41')](_0xf6eb('0x6f'),_0x16b427['uniqueid'],util[_0xf6eb('0x39')](_0x16b427,{'showHidden':![],'depth':null}));if(_[_0xf6eb('0x5f')](this[_0xf6eb('0xd')][_0x16b427['uniqueid']])){this[_0xf6eb('0xd')][_0x16b427[_0xf6eb('0x44')]]=[];this[_0xf6eb('0xf')][_0x16b427['uniqueid']]={};}var _0x3728bd=new QueueReport();_0x3728bd[_0xf6eb('0x4a')]=_0x16b427['queue'];_0x3728bd[_0xf6eb('0x4d')]=this[_0xf6eb('0x11')][_0x3728bd[_0xf6eb('0x4a')]]&&this[_0xf6eb('0x11')][_0x3728bd[_0xf6eb('0x4a')]][_0xf6eb('0x4d')]?this[_0xf6eb('0x11')][_0x3728bd[_0xf6eb('0x4a')]][_0xf6eb('0x4d')]||_0xf6eb('0x70'):'inbound';_0x3728bd['queue']=_0x16b427[_0xf6eb('0x68')];_0x3728bd[_0xf6eb('0x71')]=moment()[_0xf6eb('0x45')](_0xf6eb('0x72'));_0x3728bd[_0xf6eb('0x73')]=_0x16b427[_0xf6eb('0x73')];_0x3728bd[_0xf6eb('0x74')]=_0x16b427[_0xf6eb('0x74')];_0x3728bd['uniqueid']=_0x16b427[_0xf6eb('0x44')];logger[_0xf6eb('0x75')](_0xf6eb('0x76'),_0x3728bd['name'],_0x3728bd['type']);_[_0xf6eb('0x77')](_0x3728bd,_[_0xf6eb('0x78')](_0x16b427,_[_0xf6eb('0x79')](_0x3728bd)));this[_0xf6eb('0xd')][_0x16b427[_0xf6eb('0x44')]][_0xf6eb('0x7a')](_0x3728bd);this['channels'][_0x16b427[_0xf6eb('0x44')]]=_0x3728bd;this[_0xf6eb('0x40')](_0x3728bd,_0xf6eb('0x16'));}}catch(_0x34e163){logger[_0xf6eb('0x37')]('[%s][voiceQueueReport][queuecallerjoin]',_0x16b427[_0xf6eb('0x44')],util['inspect'](_0x34e163,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x18')]=function(_0x507500){try{if(this['isNotNull'](_0x507500)){logger[_0xf6eb('0x41')](_0xf6eb('0x7b'),_0x507500[_0xf6eb('0x44')],util['inspect'](_0x507500,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x507500[_0xf6eb('0x44')]]){var _0x40a719=_[_0xf6eb('0x7c')](this['queueReports'][_0x507500['uniqueid']]);_0x40a719[_0xf6eb('0x7d')]=![];_0x40a719[_0xf6eb('0x7e')]=null;_0x40a719[_0xf6eb('0x7f')]=_0x507500[_0xf6eb('0x7f')];_0x40a719[_0xf6eb('0x80')]=_0x507500[_0xf6eb('0x80')];_0x40a719['queuecallerabandon']=!![];_0x40a719[_0xf6eb('0x81')]=moment()[_0xf6eb('0x45')](_0xf6eb('0x72'));_0x40a719[_0xf6eb('0x82')]=_0xf6eb('0x83');_0x40a719[_0xf6eb('0x84')]=null;logger['info'](_0xf6eb('0x85'),_0x40a719['name'],_0x40a719['type']);this['channels'][_0x507500[_0xf6eb('0x44')]]=_0x40a719;this[_0xf6eb('0x3d')](_0x40a719,'queuecallerabandon');}}}catch(_0x23e162){logger[_0xf6eb('0x37')](_0xf6eb('0x7b'),_0x507500['uniqueid'],util[_0xf6eb('0x39')](_0x23e162,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x19')]=function(_0x5dc852){try{if(this['isNotNull'](_0x5dc852)){logger[_0xf6eb('0x41')]('[%s][voiceQueueReport][queuecallerleave]',_0x5dc852[_0xf6eb('0x44')],util['inspect'](_0x5dc852,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x5dc852['uniqueid']]){var _0x5929bb=_[_0xf6eb('0x7c')](this[_0xf6eb('0xd')][_0x5dc852[_0xf6eb('0x44')]]);_0x5929bb[_0xf6eb('0x86')]=moment()[_0xf6eb('0x45')](_0xf6eb('0x72'));_0x5929bb[_0xf6eb('0x87')]=_0x5dc852[_0xf6eb('0x87')];_0x5929bb['connectedlinename']=_0x5dc852['connectedlinename'];logger[_0xf6eb('0x75')](_0xf6eb('0x88'),_0x5929bb[_0xf6eb('0x4a')],_0x5929bb[_0xf6eb('0x4d')],_0x5dc852['connectedlinenum'],_0x5dc852['connectedlinename']);this['channels'][_0x5dc852[_0xf6eb('0x44')]]=_0x5929bb;this[_0xf6eb('0x40')](_0x5929bb,'queuecallerleave');}}}catch(_0x5a9803){logger[_0xf6eb('0x37')]('[%s][voiceQueueReport][queuecallerleave]',_0x5dc852['uniqueid'],util[_0xf6eb('0x39')](_0x5a9803,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x1d')]=function(_0x2a5979){try{if(this[_0xf6eb('0x5e')](_0x2a5979)){logger['debug']('[%s][voiceQueueReport][agentconnect]',_0x2a5979[_0xf6eb('0x44')],util[_0xf6eb('0x39')](_0x2a5979,{'showHidden':![],'depth':null}));if(this[_0xf6eb('0xd')][_0x2a5979['uniqueid']]){var _0x3a28d2=_[_0xf6eb('0x7c')](this['queueReports'][_0x2a5979['uniqueid']]);_0x3a28d2[_0xf6eb('0x7d')]=!![];_0x3a28d2['queuecallerexitreason']=_0xf6eb('0x89');logger['info'](_0xf6eb('0x8a'),_0x3a28d2[_0xf6eb('0x4a')],_0x3a28d2[_0xf6eb('0x4d')]);}}}catch(_0x5e062c){logger[_0xf6eb('0x37')]('[%s][voiceQueueReport][agentconnect]',_0x2a5979[_0xf6eb('0x44')],util[_0xf6eb('0x39')](_0x5e062c,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x1b')]=function(_0x5075c0){try{if(this[_0xf6eb('0x5e')](_0x5075c0)){logger['debug']('[%s][voiceQueueReport][agentcomplete]',_0x5075c0[_0xf6eb('0x44')],util['inspect'](_0x5075c0,{'showHidden':![],'depth':null}));if(this[_0xf6eb('0xd')][_0x5075c0['uniqueid']]){var _0x2bc362=_['last'](this[_0xf6eb('0xd')][_0x5075c0[_0xf6eb('0x44')]]);_0x2bc362['queuecallerabandon']=![];_0x2bc362[_0xf6eb('0x81')]=null;_0x2bc362['assigned']=!![];_0x2bc362['lastAssignedTo']=_0x5075c0[_0xf6eb('0x8b')];_0x2bc362[_0xf6eb('0x7f')]=_0x5075c0[_0xf6eb('0x7f')];_0x2bc362[_0xf6eb('0x7d')]=!![];_0x2bc362[_0xf6eb('0x8c')]=![];_0x2bc362['queuecallerexitAt']=null;if(!_0x2bc362[_0xf6eb('0x8d')]){if(_0x5075c0[_0xf6eb('0x8e')]==_0xf6eb('0x8d')){_0x2bc362[_0xf6eb('0x82')]=_0xf6eb('0x8f');logger[_0xf6eb('0x75')](_0xf6eb('0x90'),_0x2bc362[_0xf6eb('0x4a')],_0x2bc362[_0xf6eb('0x4d')]);}else{if(_[_0xf6eb('0x91')](_0x5075c0['channel'][_0xf6eb('0x92')](),'local/')){if(this[_0xf6eb('0xd')][_0x5075c0[_0xf6eb('0x93')]]){var _0xc53bcb=_[_0xf6eb('0x7c')](this['queueReports'][_0x5075c0['linkedid']]);_0xc53bcb[_0xf6eb('0x7d')]=![];_0xc53bcb[_0xf6eb('0x8c')]=!![];_0xc53bcb[_0xf6eb('0x94')]=moment(_0x2bc362[_0xf6eb('0x71')])['add'](_0x5075c0[_0xf6eb('0x7f')],_0xf6eb('0x95'))[_0xf6eb('0x45')](_0xf6eb('0x72'));_0xc53bcb[_0xf6eb('0x82')]=_0xf6eb('0x96');_0xc53bcb[_0xf6eb('0x8d')]=!![];_0xc53bcb['transfertype']=_0xf6eb('0x97');_0xc53bcb['transferexten']=_0x5075c0[_0xf6eb('0x98')];_0xc53bcb['transferuniqueid']=_0x5075c0[_0xf6eb('0x44')];logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER',_0xc53bcb[_0xf6eb('0x4a')],_0xc53bcb[_0xf6eb('0x4d')]);var _0x474316=this[_0xf6eb('0xd')][_0x5075c0[_0xf6eb('0x93')]];this[_0xf6eb('0xd')][_0x5075c0['linkedid']]=this[_0xf6eb('0xd')][_0x5075c0['uniqueid']];this[_0xf6eb('0xd')][_0x5075c0[_0xf6eb('0x44')]]=_0x474316;}}else{_0x2bc362['queuecallerexitreason']='COMPLETEDBY'+_0x5075c0[_0xf6eb('0x8e')][_0xf6eb('0x99')]();logger['info'](_0xf6eb('0x9a'),_0x2bc362['name'],_0x2bc362[_0xf6eb('0x4d')],_0x2bc362['queuecallerexitreason']);}}}this[_0xf6eb('0xf')][_0x5075c0[_0xf6eb('0x44')]]=_0x2bc362;this[_0xf6eb('0x3d')](_0x2bc362,_0xf6eb('0x1a'));}}}catch(_0x82a36){logger[_0xf6eb('0x37')]('[%s][voiceQueueReport][agentcomplete]',_0x5075c0[_0xf6eb('0x44')],util['inspect'](_0x82a36,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xf6eb('0x9b')]=function(_0x2d8bec){try{if(this[_0xf6eb('0x5e')](_0x2d8bec)){logger['debug'](_0xf6eb('0x9c'),_0x2d8bec[_0xf6eb('0x44')],util[_0xf6eb('0x39')](_0x2d8bec,{'showHidden':![],'depth':null}));this[_0xf6eb('0x9d')](_0x2d8bec[_0xf6eb('0x44')],_[_0xf6eb('0x79')](_0x2d8bec[_0xf6eb('0x9e')])[0x0],_0x2d8bec[_0xf6eb('0x9f')]);if(this[_0xf6eb('0xd')][_0x2d8bec[_0xf6eb('0x44')]]){var _0x1fbfad=_[_0xf6eb('0x7c')](this[_0xf6eb('0xd')][_0x2d8bec[_0xf6eb('0x44')]]);if(_0x1fbfad){if(this['isNotNull'](_0x2d8bec[_0xf6eb('0x9e')])&&this['isNotNull'](_0x2d8bec[_0xf6eb('0x9e')][_0xf6eb('0xa0')])){switch(_0x2d8bec[_0xf6eb('0x9f')]){case _0xf6eb('0xa1'):_0x1fbfad[_0xf6eb('0x8c')]=![];_0x1fbfad['queuecallerexitAt']=null;break;case _0xf6eb('0xa2'):_0x1fbfad[_0xf6eb('0xa3')]=_0xf6eb('0xa4');_0x1fbfad[_0xf6eb('0x8c')]=!![];_0x1fbfad[_0xf6eb('0x94')]=moment()[_0xf6eb('0x45')](_0xf6eb('0x72'));_0x1fbfad[_0xf6eb('0x86')]=moment()[_0xf6eb('0x45')](_0xf6eb('0x72'));logger['debug'](_0xf6eb('0xa5'),_0x2d8bec['uniqueid'],util['inspect'](_0x1fbfad,{'showHidden':![],'depth':null}));ami[_0xf6eb('0x3f')]('custom:timeout',_0x1fbfad);break;default:_0x1fbfad[_0xf6eb('0x8c')]=!![];_0x1fbfad[_0xf6eb('0x94')]=moment()[_0xf6eb('0x45')](_0xf6eb('0x72'));_0x1fbfad['queuecallerleaveAt']=moment()[_0xf6eb('0x45')](_0xf6eb('0x72'));}_0x1fbfad[_0xf6eb('0x17')]=![];_0x1fbfad[_0xf6eb('0x81')]=null;_0x1fbfad[_0xf6eb('0x82')]=_0x2d8bec[_0xf6eb('0x9f')];this[_0xf6eb('0xf')][_0x2d8bec['uniqueid']]=_0x1fbfad;this[_0xf6eb('0x3d')](_0x1fbfad,_0xf6eb('0xa6'));}else if(this[_0xf6eb('0x5e')](_0x2d8bec['variable'])&&this[_0xf6eb('0x5e')](_0x2d8bec['variable'][_0xf6eb('0xa7')])){if(!_0x1fbfad[_0xf6eb('0x17')]){_0x1fbfad[_0xf6eb('0x8c')]=!![];_0x1fbfad[_0xf6eb('0x94')]=moment()[_0xf6eb('0x45')](_0xf6eb('0x72'));_0x1fbfad[_0xf6eb('0x82')]='EXITWITHKEY';_0x1fbfad[_0xf6eb('0x86')]=moment()[_0xf6eb('0x45')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xf6eb('0xf')][_0x2d8bec[_0xf6eb('0x44')]]=_0x1fbfad;}}logger[_0xf6eb('0x75')]('[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s',_0x2d8bec[_0xf6eb('0x44')],_0x1fbfad['name'],_0x1fbfad[_0xf6eb('0x4d')],_['keys'](_0x2d8bec[_0xf6eb('0x9e')])[0x0],_0x2d8bec['value']);_0x1fbfad['variables']=this[_0xf6eb('0x3b')][_0x2d8bec[_0xf6eb('0x44')]];}}}}catch(_0x13c74c){logger['error']('[%s][voiceQueueReport][varset]',_0x2d8bec[_0xf6eb('0x44')],util['inspect'](_0x13c74c,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x9d')]=function(_0x1baa85,_0x588998,_0x1a83aa){var _0x5e7174=[_0xf6eb('0xa8'),'rtpaudioqosbridged',_0xf6eb('0xa9'),'rtpaudioqosjitterbridged','rtpaudioqosloss',_0xf6eb('0xaa'),'rtpaudioqosrtt',_0xf6eb('0xab'),_0xf6eb('0xac'),_0xf6eb('0xad'),'bridgepeer','bridgepvtcallid','membercalls',_0xf6eb('0xae'),_0xf6eb('0xaf'),_0xf6eb('0xb0'),_0xf6eb('0x8b'),_0xf6eb('0xb1'),_0xf6eb('0xb2')];if(!_[_0xf6eb('0x32')](_0x588998)&&!_['includes'](_0x5e7174,_0x588998)){if(_[_0xf6eb('0x5f')](this[_0xf6eb('0x3b')][_0x1baa85])){this[_0xf6eb('0x3b')][_0x1baa85]={};}this[_0xf6eb('0x3b')][_0x1baa85][_0x588998]=_0x1a83aa;}};VoiceQueueReport['prototype'][_0xf6eb('0x1f')]=function(_0x5e7516){try{if(this[_0xf6eb('0x5e')](_0x5e7516)){logger[_0xf6eb('0x41')](_0xf6eb('0xb3'),_0x5e7516[_0xf6eb('0x44')],util[_0xf6eb('0x39')](_0x5e7516,{'showHidden':![],'depth':null}));if(this[_0xf6eb('0xd')][_0x5e7516[_0xf6eb('0x44')]]){for(var _0x3bdc4f=0x0,_0x3830f6={};_0x3bdc4f<this[_0xf6eb('0xd')][_0x5e7516[_0xf6eb('0x44')]][_0xf6eb('0xb4')];_0x3bdc4f+=0x1){_0x3830f6=this[_0xf6eb('0xd')][_0x5e7516[_0xf6eb('0x44')]][_0x3bdc4f];if(this[_0xf6eb('0x11')][_0x3830f6['queue']]){if(_0x3830f6[_0xf6eb('0x8c')]&&_0x3830f6[_0xf6eb('0x8d')]!=!![]){this[_0xf6eb('0x11')][_0x3830f6[_0xf6eb('0x68')]]['unmanaged']+=0x1;}if(_0x3830f6[_0xf6eb('0x17')]){this[_0xf6eb('0x11')][_0x3830f6[_0xf6eb('0x68')]][_0xf6eb('0xb5')]+=0x1;}this['voiceQueues'][_0x3830f6['queue']][_0xf6eb('0xb6')]+=moment(_0x3830f6[_0xf6eb('0x86')])[_0xf6eb('0xb7')](_0x3830f6['queuecallerjoinAt'],_0xf6eb('0x95'))||0x0;if(_0x3bdc4f===this[_0xf6eb('0xd')][_0x5e7516[_0xf6eb('0x44')]]['length']-0x1){this[_0xf6eb('0x11')][_0x3830f6[_0xf6eb('0x68')]][_0xf6eb('0x53')]+=moment()[_0xf6eb('0xb8')](0x0)['diff'](_0x3830f6[_0xf6eb('0x71')],_0xf6eb('0x95'));this[_0xf6eb('0x11')][_0x3830f6['queue']]['total']+=0x1;if(_0x3830f6['queuecallercomplete']){this[_0xf6eb('0x11')][_0x3830f6['queue']][_0xf6eb('0x4f')]+=0x1;this['voiceQueues'][_0x3830f6[_0xf6eb('0x68')]][_0xf6eb('0x52')]+=moment()[_0xf6eb('0xb8')](0x0)[_0xf6eb('0xb7')](_0x3830f6[_0xf6eb('0x86')],_0xf6eb('0x95'));_0x3830f6[_0xf6eb('0x7e')]=moment()[_0xf6eb('0x45')](_0xf6eb('0x72'));_0x3830f6[_0xf6eb('0x8c')]=![];_0x3830f6[_0xf6eb('0x94')]=null;}if(_0x3830f6[_0xf6eb('0x8c')]&&_0x3830f6['transfer']!=!![]){_0x3830f6[_0xf6eb('0xa3')]='unmanaged';logger[_0xf6eb('0x41')](_0xf6eb('0xb9'),_0x5e7516['uniqueid'],util[_0xf6eb('0x39')](_0x3830f6,{'showHidden':![],'depth':null}));ami['emit'](_0xf6eb('0xba'),_0x3830f6);}if(_0x3830f6[_0xf6eb('0x17')]){_0x3830f6['lastevent']=_0xf6eb('0xb5');logger[_0xf6eb('0x41')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:',_0x5e7516['uniqueid'],util[_0xf6eb('0x39')](_0x3830f6,{'showHidden':![],'depth':null}));ami[_0xf6eb('0x3f')](_0xf6eb('0xbb'),_0x3830f6);}}else{this[_0xf6eb('0x11')][_0x3830f6[_0xf6eb('0x68')]][_0xf6eb('0x53')]+=this[_0xf6eb('0x11')][_0x3830f6['queue']][_0xf6eb('0xb6')];}logger['info']('[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s',_0x5e7516[_0xf6eb('0x44')],_0x3830f6[_0xf6eb('0x4a')],_0x3830f6[_0xf6eb('0x4d')],_0x5e7516['cause-txt']);this['channels'][_0x5e7516[_0xf6eb('0x44')]]=_0x3830f6;this['emitVoiceQueueChannelRemove'](_0x3830f6,_0xf6eb('0x1e'));this[_0xf6eb('0x4c')](this['voiceQueues'][_0x3830f6[_0xf6eb('0x68')]],_0xf6eb('0x1e'));}}logger['debug'](_0xf6eb('0xbc'),_0x5e7516[_0xf6eb('0x44')],util[_0xf6eb('0x39')](this[_0xf6eb('0xd')][_0x5e7516[_0xf6eb('0x44')]],{'showHidden':![],'depth':null}));ami[_0xf6eb('0x3f')](_0xf6eb('0xbd'),this[_0xf6eb('0xd')][_0x5e7516['uniqueid']]);delete this['queueReports'][_0x5e7516[_0xf6eb('0x44')]];delete this['channels'][_0x5e7516['uniqueid']];}if(this[_0xf6eb('0x3b')][_0x5e7516[_0xf6eb('0x44')]]){delete this[_0xf6eb('0x3b')][_0x5e7516[_0xf6eb('0x44')]];}}}catch(_0x17fca3){logger[_0xf6eb('0x37')](_0xf6eb('0xb3'),_0x5e7516[_0xf6eb('0x44')],util[_0xf6eb('0x39')](_0x17fca3,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6eb('0x9')][_0xf6eb('0x25')]=function(_0x25d892){try{if(this['isNotNull'](_0x25d892)){logger['debug']('[%s][voiceQueueReport][attendedtransfer]',_0x25d892[_0xf6eb('0x44')],util['inspect'](_0x25d892,{'showHidden':![],'depth':null}));var _0x5785e2;if(this[_0xf6eb('0xd')][_0x25d892[_0xf6eb('0xbe')]]){_0x5785e2=_[_0xf6eb('0x7c')](this['queueReports'][_0x25d892['transfereeuniqueid']]);_0x5785e2[_0xf6eb('0xbf')]=_0x25d892['secondtransfererexten'];_0x5785e2[_0xf6eb('0xc0')]=_0x25d892[_0xf6eb('0xc1')];_0x5785e2[_0xf6eb('0x82')]='ATTENDEDTRANSFER';_0x5785e2[_0xf6eb('0x8d')]=!![];_0x5785e2[_0xf6eb('0xc2')]='ATTENDED';if(this[_0xf6eb('0xd')][_0x25d892[_0xf6eb('0xc1')]]){var _0x296f2f=this['queueReports'][_0x25d892[_0xf6eb('0xc1')]];this[_0xf6eb('0xd')][_0x25d892[_0xf6eb('0xc1')]]=this['queueReports'][_0x25d892[_0xf6eb('0xbe')]];this[_0xf6eb('0xd')][_0x25d892[_0xf6eb('0xbe')]]=_0x296f2f;var _0x11ae73=_['last'](this[_0xf6eb('0xd')][_0x25d892[_0xf6eb('0xbe')]]);_0x11ae73[_0xf6eb('0xc3')]=!![];}logger[_0xf6eb('0x75')](_0xf6eb('0xc4'),_0x25d892[_0xf6eb('0x44')],_0x5785e2['name'],_0x5785e2['type'],_0x5785e2[_0xf6eb('0xbf')],_0x5785e2[_0xf6eb('0xc0')]);}else if(this[_0xf6eb('0xd')][_0x25d892[_0xf6eb('0xc5')]]){_0x5785e2=_[_0xf6eb('0x7c')](this[_0xf6eb('0xd')][_0x25d892[_0xf6eb('0xc5')]]);_0x5785e2[_0xf6eb('0xbf')]=_0x25d892[_0xf6eb('0xc6')];_0x5785e2[_0xf6eb('0xc0')]=_0x25d892[_0xf6eb('0xc7')];_0x5785e2[_0xf6eb('0x82')]=_0xf6eb('0xc8');_0x5785e2[_0xf6eb('0x8d')]=!![];_0x5785e2[_0xf6eb('0xc2')]='ATTENDED';if(this[_0xf6eb('0xd')][_0x25d892[_0xf6eb('0xc7')]]){var _0x296f2f=this[_0xf6eb('0xd')][_0x25d892['origtransfereruniqueid']];this['queueReports'][_0x25d892[_0xf6eb('0xc7')]]=this[_0xf6eb('0xd')][_0x25d892[_0xf6eb('0xc5')]];this[_0xf6eb('0xd')][_0x25d892[_0xf6eb('0xc5')]]=_0x296f2f;var _0x11ae73=_[_0xf6eb('0x7c')](this['queueReports'][_0x25d892[_0xf6eb('0xc5')]]);_0x11ae73[_0xf6eb('0xc3')]=!![];}logger[_0xf6eb('0x75')](_0xf6eb('0xc4'),_0x25d892[_0xf6eb('0x44')],_0x5785e2['name'],_0x5785e2['type'],_0x5785e2['transferexten'],_0x5785e2[_0xf6eb('0xc0')]);}}}catch(_0x5efb74){logger[_0xf6eb('0x37')]('[%s][voiceQueueReport][attendedtransfer]',_0x25d892[_0xf6eb('0x44')],util[_0xf6eb('0x39')](_0x5efb74,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6eb('0x9')]['syncBlindTransfer']=function(_0x1bac45){try{if(this[_0xf6eb('0x5e')](_0x1bac45)){logger[_0xf6eb('0x41')]('[%s][voiceQueueReport][blindtransfer]',_0x1bac45['uniqueid'],util['inspect'](_0x1bac45,{'showHidden':![],'depth':null}));if(this[_0xf6eb('0xd')][_0x1bac45[_0xf6eb('0xbe')]]){var _0x1ef2d8=_[_0xf6eb('0x7c')](this[_0xf6eb('0xd')][_0x1bac45[_0xf6eb('0xbe')]]);_0x1ef2d8['queuecallerexitreason']=_0xf6eb('0xc9');_0x1ef2d8[_0xf6eb('0x8d')]=!![];_0x1ef2d8[_0xf6eb('0xc2')]=_0xf6eb('0xca');_0x1ef2d8[_0xf6eb('0xbf')]=_0x1bac45[_0xf6eb('0xcb')];_0x1ef2d8[_0xf6eb('0xc0')]=_0x1bac45['transfereeuniqueid'];logger[_0xf6eb('0x75')]('[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x1bac45[_0xf6eb('0x44')],_0x1ef2d8[_0xf6eb('0x4a')],_0x1ef2d8[_0xf6eb('0x4d')],_0x1ef2d8[_0xf6eb('0xbf')],_0x1ef2d8[_0xf6eb('0xc0')]);this[_0xf6eb('0x1f')]({'event':'BlindTransfer','uniqueid':_0x1bac45[_0xf6eb('0xbe')],'context':_0x1bac45[_0xf6eb('0xcc')],'channel':_0x1bac45[_0xf6eb('0xcd')]});}}}catch(_0x520a91){logger[_0xf6eb('0x37')]('[%s][voiceQueueReport][blindtransfer]',_0x1bac45[_0xf6eb('0x44')],util['inspect'](_0x520a91,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xf6eb('0xce')]=function(_0x20a591){try{if(this['isNotNull'](_0x20a591)){logger[_0xf6eb('0x41')](_0xf6eb('0xcf'),_0x20a591['uniqueid'],util[_0xf6eb('0x39')](_0x20a591,{'showHidden':![],'depth':null}));if(this[_0xf6eb('0xd')][_0x20a591[_0xf6eb('0x44')]]){var _0x5437f5=_['last'](this['queueReports'][_0x20a591['uniqueid']]);if(!_[_0xf6eb('0x32')](_0x5437f5[_0xf6eb('0x86')])){_0x5437f5['mohstarttime']=moment()['format'](_0xf6eb('0x72'));logger[_0xf6eb('0x75')](_0xf6eb('0xd0'),_0x20a591[_0xf6eb('0x44')],_0x5437f5['mohstarttime']);}}}}catch(_0x5678a0){logger[_0xf6eb('0x37')]('[%s][voiceQueueReport][musiconholdstart]',_0x20a591[_0xf6eb('0x44')],util['inspect'](_0x5678a0,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6eb('0x9')]['syncMusicOnHoldStop']=function(_0x195837){try{if(this['isNotNull'](_0x195837)){logger[_0xf6eb('0x41')](_0xf6eb('0xd1'),_0x195837[_0xf6eb('0x44')],util[_0xf6eb('0x39')](_0x195837,{'showHidden':![],'depth':null}));if(this[_0xf6eb('0xd')][_0x195837[_0xf6eb('0x44')]]){var _0x141158=_['last'](this['queueReports'][_0x195837[_0xf6eb('0x44')]]);if(!_[_0xf6eb('0x32')](_0x141158[_0xf6eb('0xd2')])){_0x141158[_0xf6eb('0xd3')]+=moment()[_0xf6eb('0xb8')](0x0)[_0xf6eb('0xb7')](_0x141158[_0xf6eb('0xd2')],_0xf6eb('0x95'));logger[_0xf6eb('0x75')](_0xf6eb('0xd4'),_0x195837['uniqueid'],_0x141158[_0xf6eb('0xd3')]);delete _0x141158[_0xf6eb('0xd2')];}}}}catch(_0x3db737){logger[_0xf6eb('0x37')]('[%s][voiceQueueReport][musiconholdstop]',_0x195837[_0xf6eb('0x44')],util[_0xf6eb('0x39')](_0x3db737,{'showHidden':![],'depth':null}));}};module[_0xf6eb('0xd5')]=VoiceQueueReport;