Built motion from commit (unavailable).|2.5.22
[motion2.git] / server / services / ami / server / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x43a2=['voicequeuechannelredirect','Redirect','exten','context','telephones','trunks','outboundChannels','outbound','campaigns','emit','event','faxAccounts','send','checkAfterSend','server','http','listen','127.0.0.1','log','AMI\x20RPC\x20server\x20listening\x20on\x20127.0.0.1:%d!','lodash','util','jayson/promise','validate','../../../config/environment','../properties','format','name','timers','updateAcw','agents','updateStatusRealtime','pause','QueuePause','isConnected','asterisk','username','ami\x20disconnected','join','pick','module','action','Reload','Action','error','message','command','Command','then','content','catch','voiceQueues','hasOwnProperty','strategy','answered','available','loggedIn','pTalking','sumBillable','sumDuration','sumHoldTime','talking','total','abandoned','waiting','loggedInDb','type','dialActive','dialMethod','dialOriginateCallerIdName','dialOriginateCallerIdNumber','dialPrefix','outboundAnswerAgiCallsDay','outboundAnswerCallsDay','outboundBlacklistCallsDay','outboundBusyCallsDay','outboundCongestionCallsDay','outboundDropCallsDayACS','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','outboundNoSuchCallsDay','outboundOriginateFailureCallsDay','outboundReCallsDay','outboundRejectCallsDay','outboundUnknownCallsDay','predictiveIntervalAnsweredCalls','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalHitRate','predictiveIntervalMultiplicativeFactor','predictiveIntervalPauses','predictiveIntervalAvailable','originated','erlangCalls','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','startPredictive','Trunk','active','callerid','Interval','values','channels','length','voicechannel','map','find','channel','%s.%s','uniqueid','wav','ai(mixmonitorid)','monitors','toLowerCase','isNil','push','/var/spool/asterisk/monitor/','YYYY-MM-DD\x20HH:mm:ss','mixmonitorid','rec','destinationchannel','StopMixMonitor','stop','filename','status','StopMixMonitor\x20Success','Channel\x20doesn\x27t\x20exist','queueChannels','voicequeuechannel','voicequeuechannelhangup'];(function(_0x40a045,_0x516f0e){var _0x1a687c=function(_0x48c9fe){while(--_0x48c9fe){_0x40a045['push'](_0x40a045['shift']());}};_0x1a687c(++_0x516f0e);}(_0x43a2,0x122));var _0x243a=function(_0x2d1fdb,_0x50d2de){_0x2d1fdb=_0x2d1fdb-0x0;var _0x19e74b=_0x43a2[_0x2d1fdb];return _0x19e74b;};'use strict';var _=require(_0x243a('0x0'));var util=require(_0x243a('0x1'));var jayson=require(_0x243a('0x2'));var schema=require(_0x243a('0x3'));var BPromise=require('bluebird');var moment=require('moment');var config=require(_0x243a('0x4'));var properties=require(_0x243a('0x5'));var ami=require('../ami');exports['listen']=function(_0x41bba1,_0x2b34ce,_0x342eaa){return new BPromise(function(_0x515e30,_0x375cb7){var _0x57b71f={'QueuePause':function(_0x3d923d){return new Promise(function(_0x29b220,_0x341428){var _0x4f94f7=util[_0x243a('0x6')]('%s/%s','SIP',_0x3d923d[_0x243a('0x7')]);if(_0x41bba1[_0x243a('0x8')]&&_0x41bba1[_0x243a('0x8')][_0x4f94f7]&&_0x41bba1[_0x243a('0x8')][_0x4f94f7]['timer']){_0x41bba1[_0x243a('0x8')][_0x4f94f7][_0x243a('0x9')]();}if(_0x41bba1['agents'][_0x4f94f7]){_0x41bba1[_0x243a('0xa')][_0x4f94f7][_0x243a('0xb')]({'statePause':_0x3d923d[_0x243a('0xc')]?!![]:![]});}_0x29b220({'code':0xc8,'message':_0x243a('0xd')});});},'Reload':function(_0x58269d){var _0x2726b1=this;return new Promise(function(_0x6ab106,_0x46d6fb){if(ami[_0x243a('0xe')]()==![]){return _0x46d6fb(_0x2726b1['error'](0x1f4,[config[_0x243a('0xf')]['ip'],config[_0x243a('0xf')][_0x243a('0x10')],_0x243a('0x11')][_0x243a('0x12')]('\x20')));}_0x58269d=_[_0x243a('0x13')](_0x58269d,_['keys'](properties[_0x243a('0x14')]));_0x58269d[_0x243a('0x15')]=_0x243a('0x16');return ami[_0x243a('0x17')](_0x58269d)['then'](function(_0x24151c){_0x6ab106({'code':0xc8,'message':_0x24151c['message']});})['catch'](function(_0x3c8859){_0x46d6fb(_0x2726b1[_0x243a('0x18')](0x1f5,_0x3c8859[_0x243a('0x19')]));});});},'Command':function(_0x5461c4){var _0x1613ca=this;return new Promise(function(_0x3ae964,_0x3ba0ce){if(ami[_0x243a('0xe')]()==![]){return _0x3ba0ce(_0x1613ca[_0x243a('0x18')](0x1f4,[config[_0x243a('0xf')]['ip'],config['asterisk'][_0x243a('0x10')],'ami\x20disconnected']['join']('\x20')));}_0x5461c4=_[_0x243a('0x13')](_0x5461c4,_0x243a('0x1a'));_0x5461c4['action']=_0x243a('0x1b');return ami['Action'](_0x5461c4)[_0x243a('0x1c')](function(_0x52a996){_0x3ae964({'code':0xc8,'message':_0x52a996[_0x243a('0x1d')]});})[_0x243a('0x1e')](function(_0x4dbc99){_0x3ba0ce(_0x1613ca['error'](0x1f5,_0x4dbc99[_0x243a('0x19')]));});});},'VoiceQueues':function(_0x21bda8){return new Promise(function(_0x54d2f4,_0x3bdad2){var _0x2f7887=[];for(var _0x36b847 in _0x41bba1['voiceQueues']){if(_0x41bba1[_0x243a('0x1f')][_0x243a('0x20')](_0x36b847)){var _0x2973a9=_0x41bba1[_0x243a('0x1f')][_0x36b847];var _0x5648a6={'id':_0x2973a9['id'],'name':_0x2973a9[_0x243a('0x7')],'strategy':_0x2973a9[_0x243a('0x21')],'answered':_0x2973a9[_0x243a('0x22')],'available':_0x2973a9[_0x243a('0x23')],'loggedIn':_0x2973a9[_0x243a('0x24')],'pTalking':_0x2973a9[_0x243a('0x25')],'sumBillable':_0x2973a9[_0x243a('0x26')],'sumDuration':_0x2973a9[_0x243a('0x27')],'sumHoldTime':_0x2973a9[_0x243a('0x28')]||0x0,'talking':_0x2973a9[_0x243a('0x29')],'total':_0x2973a9[_0x243a('0x2a')],'type':_0x2973a9['type'],'unmanaged':_0x2973a9['unmanaged'],'abandoned':_0x2973a9[_0x243a('0x2b')],'waiting':_0x2973a9[_0x243a('0x2c')],'loggedInDb':_0x2973a9[_0x243a('0x2d')]};if(_0x2973a9[_0x243a('0x2e')]==='outbound'){_0x5648a6[_0x243a('0x2f')]=_0x2973a9[_0x243a('0x2f')];_0x5648a6[_0x243a('0x30')]=_0x2973a9[_0x243a('0x30')];_0x5648a6[_0x243a('0x31')]=_0x2973a9[_0x243a('0x31')];_0x5648a6[_0x243a('0x32')]=_0x2973a9[_0x243a('0x32')];_0x5648a6['dialOriginateTimeout']=_0x2973a9['dialOriginateTimeout'];_0x5648a6[_0x243a('0x33')]=_0x2973a9['dialPrefix'];_0x5648a6[_0x243a('0x34')]=_0x2973a9[_0x243a('0x34')];_0x5648a6[_0x243a('0x35')]=_0x2973a9[_0x243a('0x35')];_0x5648a6[_0x243a('0x36')]=_0x2973a9[_0x243a('0x36')];_0x5648a6[_0x243a('0x37')]=_0x2973a9[_0x243a('0x37')];_0x5648a6[_0x243a('0x38')]=_0x2973a9[_0x243a('0x38')];_0x5648a6[_0x243a('0x39')]=_0x2973a9['outboundDropCallsDayACS'];_0x5648a6[_0x243a('0x3a')]=_0x2973a9[_0x243a('0x3a')];_0x5648a6[_0x243a('0x3b')]=_0x2973a9['outboundDropCallsDayTimeout'];_0x5648a6['outboundNoAnswerCallsDay']=_0x2973a9['outboundNoAnswerCallsDay'];_0x5648a6[_0x243a('0x3c')]=_0x2973a9[_0x243a('0x3c')];_0x5648a6[_0x243a('0x3d')]=_0x2973a9['outboundOriginateFailureCallsDay'];_0x5648a6[_0x243a('0x3e')]=_0x2973a9[_0x243a('0x3e')];_0x5648a6[_0x243a('0x3f')]=_0x2973a9['outboundRejectCallsDay'];_0x5648a6[_0x243a('0x40')]=_0x2973a9['outboundUnknownCallsDay'];_0x5648a6[_0x243a('0x41')]=_0x2973a9[_0x243a('0x41')];_0x5648a6[_0x243a('0x42')]=_0x2973a9[_0x243a('0x42')];_0x5648a6['predictiveIntervalAvgTalktime']=_0x2973a9[_0x243a('0x43')];_0x5648a6[_0x243a('0x44')]=_0x2973a9[_0x243a('0x44')];_0x5648a6['predictiveIntervalDroppedCallsTimeout']=_0x2973a9[_0x243a('0x45')];_0x5648a6[_0x243a('0x46')]=_0x2973a9[_0x243a('0x46')];_0x5648a6[_0x243a('0x47')]=_0x2973a9[_0x243a('0x47')];_0x5648a6[_0x243a('0x48')]=_0x2973a9[_0x243a('0x48')];_0x5648a6[_0x243a('0x49')]=_0x2973a9[_0x243a('0x49')];_0x5648a6[_0x243a('0x4a')]=_0x2973a9[_0x243a('0x4a')];_0x5648a6[_0x243a('0x4b')]=_0x2973a9[_0x243a('0x4b')];_0x5648a6['predictiveIntervalTotalCalls']=_0x2973a9['predictiveIntervalTotalCalls'];_0x5648a6[_0x243a('0x19')]=_0x2973a9['message'];_0x5648a6[_0x243a('0x4c')]=_0x2973a9['originated'];_0x5648a6['erlangCalls']=_0x2973a9[_0x243a('0x4d')];_0x5648a6[_0x243a('0x4e')]=_0x2973a9[_0x243a('0x4e')];_0x5648a6[_0x243a('0x4f')]=_0x2973a9[_0x243a('0x4f')];_0x5648a6[_0x243a('0x50')]=_0x2973a9['erlangBusyFactor'];_0x5648a6[_0x243a('0x51')]=_0x2973a9[_0x243a('0x51')];_0x5648a6['startProgressive']=_0x2973a9['startProgressive'];}if(_0x2973a9[_0x243a('0x52')]){_0x5648a6['Trunk']={'id':_0x2973a9['Trunk']['id'],'name':_0x2973a9[_0x243a('0x52')][_0x243a('0x7')],'active':_0x2973a9[_0x243a('0x52')][_0x243a('0x53')],'callerid':_0x2973a9[_0x243a('0x52')][_0x243a('0x54')]};}if(_0x2973a9[_0x243a('0x55')]){_0x5648a6[_0x243a('0x55')]={'id':_0x2973a9[_0x243a('0x55')]['id'],'name':_0x2973a9[_0x243a('0x55')][_0x243a('0x7')]};}_0x2f7887['push'](_0x5648a6);}}_0x54d2f4({'count':_0x2f7887['length'],'rows':_0x2f7887});});},'VoiceChannels':function(_0x275fed){return new Promise(function(_0x4d1405,_0x4eeb38){var _0x3a864b=_[_0x243a('0x56')](_0x41bba1[_0x243a('0x57')]);_0x4d1405({'count':_0x3a864b[_0x243a('0x58')],'rows':_0x3a864b});});},'VoiceChannelMixMonitor':function(_0x4111ad){var _0x11773e=this;return new Promise(function(_0x5a41cd,_0x902e0b){if(ami[_0x243a('0xe')]()==![]){return _0x902e0b(_0x11773e[_0x243a('0x18')](0x1f4,[config[_0x243a('0xf')]['ip'],config[_0x243a('0xf')][_0x243a('0x10')],'ami\x20disconnected'][_0x243a('0x12')]('\x20')));}var _0x10073c=schema(properties[_0x243a('0x59')])[_0x243a('0x3')](_0x4111ad);if(_0x10073c[_0x243a('0x58')]>0x0){return _0x902e0b(_0x11773e['error'](0x1f4,_[_0x243a('0x5a')](_0x10073c,'message')[_0x243a('0x12')](',\x20')));}var _0x13f4f9=_[_0x243a('0x5b')](_0x41bba1[_0x243a('0x57')],{'uniqueid':_0x4111ad['uniqueid']});if(_0x13f4f9&&_0x13f4f9[_0x243a('0x5c')]){var _0x15032f=util['format'](_0x243a('0x5d'),_0x4111ad['filename']||_0x4111ad[_0x243a('0x5e')],_0x4111ad[_0x243a('0x6')]||_0x243a('0x5f'));return ami['Action']({'action':'MixMonitor','channel':_0x13f4f9[_0x243a('0x5c')],'file':_0x15032f,'options':_0x243a('0x60')})['then'](function(_0x4b5a70){var _0x2ee697=_[_0x243a('0x5b')](_0x13f4f9[_0x243a('0x61')],{'filename':'/var/spool/asterisk/monitor/'+_0x15032f[_0x243a('0x62')]()});if(_[_0x243a('0x63')](_0x2ee697)){_0x13f4f9['monitors'][_0x243a('0x64')]({'filename':_0x243a('0x65')+_0x15032f[_0x243a('0x62')](),'createdAt':moment()[_0x243a('0x6')](_0x243a('0x66')),'mixmonitorid':_0x4b5a70[_0x243a('0x67')],'status':_0x243a('0x68')});}else{_0x2ee697[_0x243a('0x67')]=_0x4b5a70['mixmonitorid'];_0x2ee697['status']='rec';}_0x5a41cd({'code':0xc8,'message':[_0x4111ad[_0x243a('0x5e')],'MixMonitor\x20Success',_0x4b5a70['mixmonitorid']]['join']('\x20'),'mixmonitorid':_0x4b5a70['mixmonitorid']});})['catch'](function(_0x291cf4){_0x902e0b(_0x11773e[_0x243a('0x18')](0x1f5,[_0x4111ad['uniqueid'],_0x291cf4['message'][_0x243a('0x62')]()][_0x243a('0x12')]('\x20')));});}else{return _0x902e0b(_0x11773e[_0x243a('0x18')](0x1f5,'Channel\x20doesn\x27t\x20exist'));}});},'VoiceChannelStopMixMonitor':function(_0x1d624b){var _0x165d1f=this;return new Promise(function(_0x1f4e98,_0x5d28c9){if(ami[_0x243a('0xe')]()==![]){return _0x5d28c9(_0x165d1f[_0x243a('0x18')](0x1f4,[config[_0x243a('0xf')]['ip'],config[_0x243a('0xf')]['username'],_0x243a('0x11')]['join']('\x20')));}var _0x3e8b60=schema(properties[_0x243a('0x59')])[_0x243a('0x3')](_0x1d624b);if(_0x3e8b60['length']>0x0){return _0x5d28c9(_0x165d1f[_0x243a('0x18')](0x1f4,_[_0x243a('0x5a')](_0x3e8b60,_0x243a('0x19'))[_0x243a('0x12')](',\x20')));}var _0x4c23af=_[_0x243a('0x5b')](_0x41bba1[_0x243a('0x57')],{'uniqueid':_0x1d624b['uniqueid']});if(_0x4c23af){return BPromise['resolve']()[_0x243a('0x1c')](function(){if(_0x4c23af['channel']){return ami[_0x243a('0x17')]({'action':'StopMixMonitor','channel':_0x4c23af['channel'],'mixmonitorid':_0x1d624b[_0x243a('0x67')]})['catch'](function(_0xfb94f3){});}})[_0x243a('0x1c')](function(){if(_0x4c23af[_0x243a('0x69')]){return ami['Action']({'action':_0x243a('0x6a'),'channel':_0x4c23af['destinationchannel'],'mixmonitorid':_0x1d624b['mixmonitorid']})['catch'](function(_0x4e16fb){});}})['then'](function(_0x18b872){var _0x2caf5a=_[_0x243a('0x5b')](_0x4c23af[_0x243a('0x61')],{'mixmonitorid':_0x1d624b[_0x243a('0x67')]});if(_0x2caf5a){_0x2caf5a['status']=_0x243a('0x6b');}})[_0x243a('0x1c')](function(){var _0x4e7603=util[_0x243a('0x6')](_0x243a('0x5d'),_0x1d624b[_0x243a('0x6c')]||_0x1d624b[_0x243a('0x5e')],_0x1d624b[_0x243a('0x6')]||_0x243a('0x5f'));var _0x4371aa=_[_0x243a('0x5b')](_0x4c23af[_0x243a('0x61')],{'filename':_0x243a('0x65')+_0x4e7603[_0x243a('0x62')]()});if(_0x4371aa){_0x4371aa[_0x243a('0x6d')]='stop';}})[_0x243a('0x1c')](function(){_0x1f4e98({'code':0xc8,'message':[_0x1d624b[_0x243a('0x5e')],_0x243a('0x6e')]['join']('\x20')});})[_0x243a('0x1e')](function(_0x500f64){_0x5d28c9(_0x165d1f[_0x243a('0x18')](0x1f5,[_0x1d624b['uniqueid'],_0x500f64[_0x243a('0x19')]['toLowerCase']()][_0x243a('0x12')]('\x20')));});}else{return _0x5d28c9(_0x165d1f[_0x243a('0x18')](0x1f5,_0x243a('0x6f')));}});},'VoiceQueuesChannels':function(_0x58769a){return new Promise(function(_0x902ff5,_0x3fdaf6){var _0xd81410=_[_0x243a('0x56')](_0x41bba1[_0x243a('0x70')]);_0x902ff5({'count':_0xd81410[_0x243a('0x58')],'rows':_0xd81410});});},'VoiceQueuesChannel':function(_0x55889a){var _0x4d638b=this;return new Promise(function(_0x3f0364,_0x509207){var _0x37cba8=schema(properties[_0x243a('0x71')])['validate'](_0x55889a);if(_0x37cba8[_0x243a('0x58')]>0x0){return _0x509207(_0x4d638b[_0x243a('0x18')](0x1f4,_[_0x243a('0x5a')](_0x37cba8,_0x243a('0x19'))[_0x243a('0x12')](',\x20')));}var _0x37d0b2=_['find'](_0x41bba1[_0x243a('0x70')],{'uniqueid':_0x55889a[_0x243a('0x5e')]});if(_0x37d0b2){_0x3f0364(_0x37d0b2);}else{return _0x509207(_0x4d638b[_0x243a('0x18')](0x1f5,_0x243a('0x6f')));}});},'VoiceQueuesChannelHangup':function(_0x212180){var _0x4e22f7=this;return new Promise(function(_0x5460d2,_0x39b32a){if(ami[_0x243a('0xe')]()==![]){return _0x39b32a(_0x4e22f7['error'](0x1f4,[config[_0x243a('0xf')]['ip'],config['asterisk'][_0x243a('0x10')],_0x243a('0x11')]['join']('\x20')));}var _0x2a69cd=schema(properties[_0x243a('0x72')])['validate'](_0x212180);if(_0x2a69cd[_0x243a('0x58')]>0x0){return _0x39b32a(_0x4e22f7['error'](0x1f4,_['map'](_0x2a69cd,'message')[_0x243a('0x12')](',\x20')));}var _0x992397=_['find'](_0x41bba1[_0x243a('0x70')],{'uniqueid':_0x212180[_0x243a('0x5e')]});if(_0x992397&&_0x992397[_0x243a('0x5c')]){return ami[_0x243a('0x17')]({'action':'Hangup','channel':_0x992397[_0x243a('0x5c')]})['then'](function(_0x121338){_0x5460d2({'code':0xc8,'message':[_0x212180[_0x243a('0x5e')],_0x121338['message'][_0x243a('0x62')]()][_0x243a('0x12')]('\x20')});})[_0x243a('0x1e')](function(_0x17327c){_0x39b32a(_0x4e22f7[_0x243a('0x18')](0x1f5,[_0x212180[_0x243a('0x5e')],_0x17327c[_0x243a('0x19')]['toLowerCase']()][_0x243a('0x12')]('\x20')));});}else{return _0x39b32a(_0x4e22f7[_0x243a('0x18')](0x1f5,_0x243a('0x6f')));}});},'VoiceQueuesChannelRedirect':function(_0xa487e6){var _0x5a004d=this;return new Promise(function(_0x535ed8,_0x83045f){if(ami[_0x243a('0xe')]()==![]){return _0x83045f(_0x5a004d[_0x243a('0x18')](0x1f4,[config[_0x243a('0xf')]['ip'],config[_0x243a('0xf')]['username'],_0x243a('0x11')][_0x243a('0x12')]('\x20')));}var _0x1fedc1=schema(properties[_0x243a('0x73')])[_0x243a('0x3')](_0xa487e6);if(_0x1fedc1[_0x243a('0x58')]>0x0){return _0x83045f(_0x5a004d[_0x243a('0x18')](0x1f4,_[_0x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