Built motion from commit (unavailable).|2.5.1
[motion2.git] / server / services / ami / server / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x3a11=['predictiveIntervalAvailable','originated','erlangCalls','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','startPredictive','startProgressive','Trunk','active','callerid','Interval','push','length','values','voicechannel','map','channels','uniqueid','channel','format','wav','Action','ai(mixmonitorid)','monitors','/var/spool/asterisk/monitor/','isNil','toLowerCase','YYYY-MM-DD\x20HH:mm:ss','mixmonitorid','rec','status','MixMonitor\x20Success','find','resolve','StopMixMonitor','destinationchannel','stop','%s.%s','filename','StopMixMonitor\x20Success','Channel\x20doesn\x27t\x20exist','queueChannels','voicequeuechannel','voicequeuechannelhangup','Hangup','voicequeuechannelredirect','Redirect','exten','context','telephones','outboundChannels','outbound','campaigns','event','Event\x20name\x20mandatory','faxAccounts','send','checkAfterSend','127.0.0.1','lodash','util','validate','bluebird','moment','../../../config/environment','../properties','../ami','listen','%s/%s','SIP','name','timers','timer','updateAcw','agents','pause','isConnected','error','asterisk','username','ami\x20disconnected','join','pick','keys','module','action','Reload','then','catch','command','content','message','voiceQueues','hasOwnProperty','strategy','sumHoldTime','talking','total','type','unmanaged','abandoned','waiting','loggedInDb','dialActive','dialOriginateCallerIdName','dialOriginateCallerIdNumber','dialOriginateTimeout','dialPrefix','outboundAnswerAgiCallsDay','outboundAnswerCallsDay','outboundBlacklistCallsDay','outboundBusyCallsDay','outboundCongestionCallsDay','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','outboundNoSuchCallsDay','outboundOriginateFailureCallsDay','outboundReCallsDay','outboundRejectCallsDay','outboundUnknownCallsDay','predictiveIntervalAnsweredCalls','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','predictiveIntervalHitRate','predictiveIntervalMultiplicativeFactor','predictiveIntervalPauses'];(function(_0x509277,_0x5cfee4){var _0x129ace=function(_0x5654f5){while(--_0x5654f5){_0x509277['push'](_0x509277['shift']());}};_0x129ace(++_0x5cfee4);}(_0x3a11,0x142));var _0x13a1=function(_0x172ed7,_0x3d08fd){_0x172ed7=_0x172ed7-0x0;var _0xfa8f61=_0x3a11[_0x172ed7];return _0xfa8f61;};'use strict';var _=require(_0x13a1('0x0'));var util=require(_0x13a1('0x1'));var jayson=require('jayson/promise');var schema=require(_0x13a1('0x2'));var BPromise=require(_0x13a1('0x3'));var moment=require(_0x13a1('0x4'));var config=require(_0x13a1('0x5'));var properties=require(_0x13a1('0x6'));var ami=require(_0x13a1('0x7'));exports[_0x13a1('0x8')]=function(_0x43f661,_0x17c5b6,_0x1bb3f5){return new BPromise(function(_0x518bef,_0x224bbb){var _0x250cc3={'QueuePause':function(_0x36b9fa){return new Promise(function(_0x1b3d72,_0x23490c){var _0x11f80a=util['format'](_0x13a1('0x9'),_0x13a1('0xa'),_0x36b9fa[_0x13a1('0xb')]);if(_0x43f661[_0x13a1('0xc')]&&_0x43f661[_0x13a1('0xc')][_0x11f80a]&&_0x43f661[_0x13a1('0xc')][_0x11f80a][_0x13a1('0xd')]){_0x43f661[_0x13a1('0xc')][_0x11f80a][_0x13a1('0xe')]();}if(_0x43f661[_0x13a1('0xf')][_0x11f80a]){_0x43f661[_0x13a1('0xf')][_0x11f80a]['updateStatusRealtime']({'statePause':_0x36b9fa[_0x13a1('0x10')]?!![]:![]});}_0x1b3d72({'code':0xc8,'message':'QueuePause'});});},'Reload':function(_0x4adb88){var _0x26744f=this;return new Promise(function(_0x292b48,_0x7ee94a){if(ami[_0x13a1('0x11')]()==![]){return _0x7ee94a(_0x26744f[_0x13a1('0x12')](0x1f4,[config[_0x13a1('0x13')]['ip'],config[_0x13a1('0x13')][_0x13a1('0x14')],_0x13a1('0x15')][_0x13a1('0x16')]('\x20')));}_0x4adb88=_[_0x13a1('0x17')](_0x4adb88,_[_0x13a1('0x18')](properties[_0x13a1('0x19')]));_0x4adb88[_0x13a1('0x1a')]=_0x13a1('0x1b');return ami['Action'](_0x4adb88)[_0x13a1('0x1c')](function(_0x56b8ec){_0x292b48({'code':0xc8,'message':_0x56b8ec['message']});})[_0x13a1('0x1d')](function(_0x5f0c1a){_0x7ee94a(_0x26744f[_0x13a1('0x12')](0x1f5,_0x5f0c1a['message']));});});},'Command':function(_0x587d1d){var _0x356e7c=this;return new Promise(function(_0x38e469,_0x1beaf1){if(ami[_0x13a1('0x11')]()==![]){return _0x1beaf1(_0x356e7c[_0x13a1('0x12')](0x1f4,[config[_0x13a1('0x13')]['ip'],config[_0x13a1('0x13')]['username'],_0x13a1('0x15')]['join']('\x20')));}_0x587d1d=_[_0x13a1('0x17')](_0x587d1d,_0x13a1('0x1e'));_0x587d1d[_0x13a1('0x1a')]='Command';return ami['Action'](_0x587d1d)[_0x13a1('0x1c')](function(_0x53b3cd){_0x38e469({'code':0xc8,'message':_0x53b3cd[_0x13a1('0x1f')]});})[_0x13a1('0x1d')](function(_0x41f789){_0x1beaf1(_0x356e7c[_0x13a1('0x12')](0x1f5,_0x41f789[_0x13a1('0x20')]));});});},'VoiceQueues':function(_0x168580){return new Promise(function(_0x51ec66,_0x33388f){var _0x2b35b6=[];for(var _0x301aeb in _0x43f661[_0x13a1('0x21')]){if(_0x43f661['voiceQueues'][_0x13a1('0x22')](_0x301aeb)){var _0x3406c0=_0x43f661[_0x13a1('0x21')][_0x301aeb];var _0x5ac40f={'id':_0x3406c0['id'],'name':_0x3406c0['name'],'strategy':_0x3406c0[_0x13a1('0x23')],'answered':_0x3406c0['answered'],'available':_0x3406c0['available'],'loggedIn':_0x3406c0['loggedIn'],'pTalking':_0x3406c0['pTalking'],'sumBillable':_0x3406c0['sumBillable'],'sumDuration':_0x3406c0['sumDuration'],'sumHoldTime':_0x3406c0[_0x13a1('0x24')]||0x0,'talking':_0x3406c0[_0x13a1('0x25')],'total':_0x3406c0[_0x13a1('0x26')],'type':_0x3406c0[_0x13a1('0x27')],'unmanaged':_0x3406c0[_0x13a1('0x28')],'abandoned':_0x3406c0[_0x13a1('0x29')],'waiting':_0x3406c0[_0x13a1('0x2a')],'loggedInDb':_0x3406c0[_0x13a1('0x2b')]};if(_0x3406c0[_0x13a1('0x27')]==='outbound'){_0x5ac40f[_0x13a1('0x2c')]=_0x3406c0[_0x13a1('0x2c')];_0x5ac40f['dialMethod']=_0x3406c0['dialMethod'];_0x5ac40f[_0x13a1('0x2d')]=_0x3406c0['dialOriginateCallerIdName'];_0x5ac40f[_0x13a1('0x2e')]=_0x3406c0[_0x13a1('0x2e')];_0x5ac40f[_0x13a1('0x2f')]=_0x3406c0[_0x13a1('0x2f')];_0x5ac40f[_0x13a1('0x30')]=_0x3406c0['dialPrefix'];_0x5ac40f[_0x13a1('0x31')]=_0x3406c0[_0x13a1('0x31')];_0x5ac40f[_0x13a1('0x32')]=_0x3406c0[_0x13a1('0x32')];_0x5ac40f[_0x13a1('0x33')]=_0x3406c0[_0x13a1('0x33')];_0x5ac40f[_0x13a1('0x34')]=_0x3406c0[_0x13a1('0x34')];_0x5ac40f[_0x13a1('0x35')]=_0x3406c0[_0x13a1('0x35')];_0x5ac40f['outboundDropCallsDayACS']=_0x3406c0['outboundDropCallsDayACS'];_0x5ac40f[_0x13a1('0x36')]=_0x3406c0[_0x13a1('0x36')];_0x5ac40f[_0x13a1('0x37')]=_0x3406c0['outboundDropCallsDayTimeout'];_0x5ac40f['outboundNoAnswerCallsDay']=_0x3406c0['outboundNoAnswerCallsDay'];_0x5ac40f[_0x13a1('0x38')]=_0x3406c0[_0x13a1('0x38')];_0x5ac40f[_0x13a1('0x39')]=_0x3406c0[_0x13a1('0x39')];_0x5ac40f[_0x13a1('0x3a')]=_0x3406c0['outboundReCallsDay'];_0x5ac40f['outboundRejectCallsDay']=_0x3406c0[_0x13a1('0x3b')];_0x5ac40f['outboundUnknownCallsDay']=_0x3406c0[_0x13a1('0x3c')];_0x5ac40f[_0x13a1('0x3d')]=_0x3406c0[_0x13a1('0x3d')];_0x5ac40f[_0x13a1('0x3e')]=_0x3406c0[_0x13a1('0x3e')];_0x5ac40f[_0x13a1('0x3f')]=_0x3406c0[_0x13a1('0x3f')];_0x5ac40f[_0x13a1('0x40')]=_0x3406c0[_0x13a1('0x40')];_0x5ac40f['predictiveIntervalDroppedCallsTimeout']=_0x3406c0[_0x13a1('0x41')];_0x5ac40f[_0x13a1('0x42')]=_0x3406c0['predictiveIntervalErlangCalls'];_0x5ac40f[_0x13a1('0x43')]=_0x3406c0[_0x13a1('0x43')];_0x5ac40f[_0x13a1('0x44')]=_0x3406c0[_0x13a1('0x44')];_0x5ac40f[_0x13a1('0x45')]=_0x3406c0[_0x13a1('0x45')];_0x5ac40f['predictiveIntervalPauses']=_0x3406c0[_0x13a1('0x46')];_0x5ac40f[_0x13a1('0x47')]=_0x3406c0[_0x13a1('0x47')];_0x5ac40f['predictiveIntervalTotalCalls']=_0x3406c0['predictiveIntervalTotalCalls'];_0x5ac40f[_0x13a1('0x20')]=_0x3406c0[_0x13a1('0x20')];_0x5ac40f[_0x13a1('0x48')]=_0x3406c0[_0x13a1('0x48')];_0x5ac40f[_0x13a1('0x49')]=_0x3406c0['erlangCalls'];_0x5ac40f['erlangCallToSecond']=_0x3406c0[_0x13a1('0x4a')];_0x5ac40f[_0x13a1('0x4b')]=_0x3406c0['erlangAbandonmentRate'];_0x5ac40f[_0x13a1('0x4c')]=_0x3406c0[_0x13a1('0x4c')];_0x5ac40f[_0x13a1('0x4d')]=_0x3406c0[_0x13a1('0x4d')];_0x5ac40f['startProgressive']=_0x3406c0[_0x13a1('0x4e')];}if(_0x3406c0[_0x13a1('0x4f')]){_0x5ac40f['Trunk']={'id':_0x3406c0['Trunk']['id'],'name':_0x3406c0[_0x13a1('0x4f')][_0x13a1('0xb')],'active':_0x3406c0[_0x13a1('0x4f')][_0x13a1('0x50')],'callerid':_0x3406c0[_0x13a1('0x4f')][_0x13a1('0x51')]};}if(_0x3406c0[_0x13a1('0x52')]){_0x5ac40f[_0x13a1('0x52')]={'id':_0x3406c0[_0x13a1('0x52')]['id'],'name':_0x3406c0[_0x13a1('0x52')][_0x13a1('0xb')]};}_0x2b35b6[_0x13a1('0x53')](_0x5ac40f);}}_0x51ec66({'count':_0x2b35b6[_0x13a1('0x54')],'rows':_0x2b35b6});});},'VoiceChannels':function(_0xf3c7c5){return new Promise(function(_0x23c343,_0x56e804){var _0x569398=_[_0x13a1('0x55')](_0x43f661['channels']);_0x23c343({'count':_0x569398[_0x13a1('0x54')],'rows':_0x569398});});},'VoiceChannelMixMonitor':function(_0x248bb8){var _0x5d5dec=this;return new Promise(function(_0x183f9c,_0x57f24c){if(ami[_0x13a1('0x11')]()==![]){return _0x57f24c(_0x5d5dec[_0x13a1('0x12')](0x1f4,[config['asterisk']['ip'],config[_0x13a1('0x13')][_0x13a1('0x14')],'ami\x20disconnected'][_0x13a1('0x16')]('\x20')));}var _0x15e582=schema(properties[_0x13a1('0x56')])[_0x13a1('0x2')](_0x248bb8);if(_0x15e582['length']>0x0){return _0x57f24c(_0x5d5dec[_0x13a1('0x12')](0x1f4,_[_0x13a1('0x57')](_0x15e582,_0x13a1('0x20'))[_0x13a1('0x16')](',\x20')));}var _0x13964f=_['find'](_0x43f661[_0x13a1('0x58')],{'uniqueid':_0x248bb8[_0x13a1('0x59')]});if(_0x13964f&&_0x13964f[_0x13a1('0x5a')]){var _0x2f571c=util[_0x13a1('0x5b')]('%s.%s',_0x248bb8['filename']||_0x248bb8[_0x13a1('0x59')],_0x248bb8['format']||_0x13a1('0x5c'));return ami[_0x13a1('0x5d')]({'action':'MixMonitor','channel':_0x13964f[_0x13a1('0x5a')],'file':_0x2f571c,'options':_0x13a1('0x5e')})[_0x13a1('0x1c')](function(_0x24f35e){var _0x4c5204=_['find'](_0x13964f[_0x13a1('0x5f')],{'filename':_0x13a1('0x60')+_0x2f571c['toLowerCase']()});if(_[_0x13a1('0x61')](_0x4c5204)){_0x13964f[_0x13a1('0x5f')][_0x13a1('0x53')]({'filename':_0x13a1('0x60')+_0x2f571c[_0x13a1('0x62')](),'createdAt':moment()[_0x13a1('0x5b')](_0x13a1('0x63')),'mixmonitorid':_0x24f35e[_0x13a1('0x64')],'status':_0x13a1('0x65')});}else{_0x4c5204[_0x13a1('0x64')]=_0x24f35e[_0x13a1('0x64')];_0x4c5204[_0x13a1('0x66')]='rec';}_0x183f9c({'code':0xc8,'message':[_0x248bb8[_0x13a1('0x59')],_0x13a1('0x67'),_0x24f35e[_0x13a1('0x64')]][_0x13a1('0x16')]('\x20'),'mixmonitorid':_0x24f35e[_0x13a1('0x64')]});})[_0x13a1('0x1d')](function(_0x363a9b){_0x57f24c(_0x5d5dec['error'](0x1f5,[_0x248bb8[_0x13a1('0x59')],_0x363a9b[_0x13a1('0x20')][_0x13a1('0x62')]()]['join']('\x20')));});}else{return _0x57f24c(_0x5d5dec[_0x13a1('0x12')](0x1f5,'Channel\x20doesn\x27t\x20exist'));}});},'VoiceChannelStopMixMonitor':function(_0x3a92eb){var _0x4a4652=this;return new Promise(function(_0x4e5580,_0x40fed2){if(ami[_0x13a1('0x11')]()==![]){return _0x40fed2(_0x4a4652[_0x13a1('0x12')](0x1f4,[config[_0x13a1('0x13')]['ip'],config[_0x13a1('0x13')][_0x13a1('0x14')],_0x13a1('0x15')][_0x13a1('0x16')]('\x20')));}var _0xd6558d=schema(properties[_0x13a1('0x56')])['validate'](_0x3a92eb);if(_0xd6558d['length']>0x0){return _0x40fed2(_0x4a4652[_0x13a1('0x12')](0x1f4,_['map'](_0xd6558d,_0x13a1('0x20'))[_0x13a1('0x16')](',\x20')));}var _0x1f6a93=_[_0x13a1('0x68')](_0x43f661[_0x13a1('0x58')],{'uniqueid':_0x3a92eb[_0x13a1('0x59')]});if(_0x1f6a93){return BPromise[_0x13a1('0x69')]()[_0x13a1('0x1c')](function(){if(_0x1f6a93[_0x13a1('0x5a')]){return ami[_0x13a1('0x5d')]({'action':_0x13a1('0x6a'),'channel':_0x1f6a93['channel'],'mixmonitorid':_0x3a92eb[_0x13a1('0x64')]})[_0x13a1('0x1d')](function(_0x365da3){});}})[_0x13a1('0x1c')](function(){if(_0x1f6a93[_0x13a1('0x6b')]){return ami[_0x13a1('0x5d')]({'action':'StopMixMonitor','channel':_0x1f6a93[_0x13a1('0x6b')],'mixmonitorid':_0x3a92eb[_0x13a1('0x64')]})[_0x13a1('0x1d')](function(_0x57be4f){});}})['then'](function(_0x5877ea){var _0x36da78=_[_0x13a1('0x68')](_0x1f6a93[_0x13a1('0x5f')],{'mixmonitorid':_0x3a92eb[_0x13a1('0x64')]});if(_0x36da78){_0x36da78[_0x13a1('0x66')]=_0x13a1('0x6c');}})[_0x13a1('0x1c')](function(){var _0x27aa1f=util[_0x13a1('0x5b')](_0x13a1('0x6d'),_0x3a92eb[_0x13a1('0x6e')]||_0x3a92eb[_0x13a1('0x59')],_0x3a92eb['format']||_0x13a1('0x5c'));var _0x14de79=_[_0x13a1('0x68')](_0x1f6a93[_0x13a1('0x5f')],{'filename':_0x13a1('0x60')+_0x27aa1f['toLowerCase']()});if(_0x14de79){_0x14de79[_0x13a1('0x66')]=_0x13a1('0x6c');}})[_0x13a1('0x1c')](function(){_0x4e5580({'code':0xc8,'message':[_0x3a92eb['uniqueid'],_0x13a1('0x6f')][_0x13a1('0x16')]('\x20')});})[_0x13a1('0x1d')](function(_0x46b6cd){_0x40fed2(_0x4a4652[_0x13a1('0x12')](0x1f5,[_0x3a92eb[_0x13a1('0x59')],_0x46b6cd[_0x13a1('0x20')]['toLowerCase']()][_0x13a1('0x16')]('\x20')));});}else{return _0x40fed2(_0x4a4652[_0x13a1('0x12')](0x1f5,_0x13a1('0x70')));}});},'VoiceQueuesChannels':function(_0x58b684){return new Promise(function(_0x3bd9e9,_0x57ea5d){var _0x36df20=_[_0x13a1('0x55')](_0x43f661[_0x13a1('0x71')]);_0x3bd9e9({'count':_0x36df20['length'],'rows':_0x36df20});});},'VoiceQueuesChannel':function(_0x35444f){var _0x132fc4=this;return new Promise(function(_0x17fd4c,_0x285d61){var _0x5b15c4=schema(properties[_0x13a1('0x72')])['validate'](_0x35444f);if(_0x5b15c4[_0x13a1('0x54')]>0x0){return _0x285d61(_0x132fc4['error'](0x1f4,_[_0x13a1('0x57')](_0x5b15c4,'message')['join'](',\x20')));}var _0x3b5b6a=_[_0x13a1('0x68')](_0x43f661[_0x13a1('0x71')],{'uniqueid':_0x35444f[_0x13a1('0x59')]});if(_0x3b5b6a){_0x17fd4c(_0x3b5b6a);}else{return _0x285d61(_0x132fc4[_0x13a1('0x12')](0x1f5,'Channel\x20doesn\x27t\x20exist'));}});},'VoiceQueuesChannelHangup':function(_0x56db11){var _0x13f6d7=this;return new Promise(function(_0x3e3355,_0x13cd5b){if(ami[_0x13a1('0x11')]()==![]){return _0x13cd5b(_0x13f6d7['error'](0x1f4,[config[_0x13a1('0x13')]['ip'],config[_0x13a1('0x13')][_0x13a1('0x14')],'ami\x20disconnected'][_0x13a1('0x16')]('\x20')));}var _0x140fca=schema(properties[_0x13a1('0x73')])[_0x13a1('0x2')](_0x56db11);if(_0x140fca[_0x13a1('0x54')]>0x0){return _0x13cd5b(_0x13f6d7[_0x13a1('0x12')](0x1f4,_[_0x13a1('0x57')](_0x140fca,_0x13a1('0x20'))[_0x13a1('0x16')](',\x20')));}var _0x112db6=_[_0x13a1('0x68')](_0x43f661[_0x13a1('0x71')],{'uniqueid':_0x56db11[_0x13a1('0x59')]});if(_0x112db6&&_0x112db6['channel']){return ami[_0x13a1('0x5d')]({'action':_0x13a1('0x74'),'channel':_0x112db6[_0x13a1('0x5a')]})['then'](function(_0x5a8203){_0x3e3355({'code':0xc8,'message':[_0x56db11[_0x13a1('0x59')],_0x5a8203[_0x13a1('0x20')]['toLowerCase']()][_0x13a1('0x16')]('\x20')});})[_0x13a1('0x1d')](function(_0x3efe26){_0x13cd5b(_0x13f6d7[_0x13a1('0x12')](0x1f5,[_0x56db11[_0x13a1('0x59')],_0x3efe26[_0x13a1('0x20')][_0x13a1('0x62')]()][_0x13a1('0x16')]('\x20')));});}else{return _0x13cd5b(_0x13f6d7[_0x13a1('0x12')](0x1f5,_0x13a1('0x70')));}});},'VoiceQueuesChannelRedirect':function(_0x4e0726){var _0x1d80ff=this;return new Promise(function(_0x4a76e5,_0x434e71){if(ami[_0x13a1('0x11')]()==![]){return _0x434e71(_0x1d80ff[_0x13a1('0x12')](0x1f4,[config[_0x13a1('0x13')]['ip'],config[_0x13a1('0x13')][_0x13a1('0x14')],_0x13a1('0x15')][_0x13a1('0x16')]('\x20')));}var _0x1c78a1=schema(properties[_0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