3ed49255a7a5070a1d13b1ca0f0908bad0ba0519
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xb934=['picklist','type','nameField','customField','idField','indexOf','content','incidents','getString','Subjects','/contacts(','/systemusers(','Fields','ticketType','phonecall','phonecalls','assign','calleridnum','callDirection','queue','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','format','user:%s','trigger:browser:url','serverUrl','stripTrailingSlash','unmanaged','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','tenantId','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s','ticketId',']\x20Call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','name',']\x20Error\x20running\x20Dynamics365\x20integration','inspect','lodash','bluebird','request-promise','./util','md5','ioredis','../../../../config/logger','dynamics365','defaults','redis','localhost','socket.io-emitter','POST','clientId','remoteUri','username','password','clientSecret','then','access_token','catch','error','toUpperCase',']\x20Wrong\x20credentials!','message','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','4.0','isNil','validateEmail','email','userEmail','length','internalemailaddress','isdisabled','info',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','systemuserid','toLowerCase','outbound','destcalleridnum','contacts','headers','odata-entityid','substring','lastIndexOf','enduserId',']\x20Enduser\x20created!','forEach','string'];(function(_0x20a584,_0xe384a5){var _0x4b41a8=function(_0x2127c6){while(--_0x2127c6){_0x20a584['push'](_0x20a584['shift']());}};_0x4b41a8(++_0xe384a5);}(_0xb934,0x92));var _0x4b93=function(_0x3939d8,_0x24610a){_0x3939d8=_0x3939d8-0x0;var _0x360563=_0xb934[_0x3939d8];return _0x360563;};'use strict';var _=require(_0x4b93('0x0'));var BPromise=require(_0x4b93('0x1'));var rp=require(_0x4b93('0x2'));var util=require('util');var intUtil=require(_0x4b93('0x3'));var md5=require(_0x4b93('0x4'));var Redis=require(_0x4b93('0x5'));var logger=require(_0x4b93('0x6'))(_0x4b93('0x7'));var config=require('../../../../config/environment');config['redis']=_[_0x4b93('0x8')](config[_0x4b93('0x9')],{'host':_0x4b93('0xa'),'port':0x18eb});var io=require(_0x4b93('0xb'))(new Redis(config['redis']));function getAuthToken(_0x3ee934,_0x20d624,_0x36cdc8){var _0xa7f4c2={'method':_0x4b93('0xc'),'uri':_0x20d624,'form':{'client_id':_0x3ee934[_0x4b93('0xd')],'resource':_0x3ee934[_0x4b93('0xe')],'username':_0x3ee934[_0x4b93('0xf')],'password':_0x3ee934[_0x4b93('0x10')],'grant_type':'password','client_secret':_0x3ee934[_0x4b93('0x11')]},'json':!![]};return rp(_0xa7f4c2)[_0x4b93('0x12')](function(_0x16a0d4){return _0x16a0d4[_0x4b93('0x13')];})[_0x4b93('0x14')](function(_0x7fe591){logger[_0x4b93('0x15')]('['+[_0x36cdc8[_0x4b93('0x16')]()]+_0x4b93('0x17'));return _0x7fe591[_0x4b93('0x18')];});}function getUser(_0x79a4d0,_0x1d2234,_0x332359,_0x3f4db7,_0x11dd47,_0x4f7c7a){return new BPromise(function(_0x2e573d,_0x102e58){return getAuthToken(_0x1d2234,_0x3f4db7,_0x4f7c7a)[_0x4b93('0x12')](function(_0x53eb43){var _0x19a9d5={'method':_0x4b93('0x19'),'uri':_0x11dd47+_0x4b93('0x1a'),'headers':{'Authorization':_0x4b93('0x1b')+_0x53eb43,'OData-Version':_0x4b93('0x1c')},'json':!![]};return rp(_0x19a9d5);})['then'](function(_0x67669d){var _0xd304ec=_0x67669d['value'];var _0x50a27b=![];var _0x11a1f3=null;if(!_[_0x4b93('0x1d')](_0x332359)){if(intUtil[_0x4b93('0x1e')](_0x332359[_0x4b93('0x1f')])){_0x79a4d0[_0x4b93('0x20')]=_0x332359[_0x4b93('0x1f')];for(_0x11a1f3=0x0;_0x11a1f3<_0xd304ec[_0x4b93('0x21')];_0x11a1f3++){if(_0xd304ec[_0x11a1f3][_0x4b93('0x22')]===_0x332359[_0x4b93('0x1f')]&&!_0xd304ec[_0x11a1f3][_0x4b93('0x23')]){_0x50a27b=!![];logger[_0x4b93('0x24')]('['+[_0x4f7c7a['toUpperCase']()]+']\x20Agent\x20found\x20'+_0xd304ec[_0x11a1f3]['systemuserid']+'!');_0x79a4d0['userId']=_0xd304ec[_0x11a1f3]['systemuserid'];}}}}if(!_0x50a27b){logger[_0x4b93('0x24')]('['+[_0x4f7c7a['toUpperCase']()]+_0x4b93('0x25'));_0x79a4d0[_0x4b93('0x20')]=_0x1d2234[_0x4b93('0xf')];for(_0x11a1f3=0x0;_0x11a1f3<_0xd304ec[_0x4b93('0x21')];_0x11a1f3++){if(_0xd304ec[_0x11a1f3][_0x4b93('0x22')]===_0x1d2234[_0x4b93('0xf')]){_0x79a4d0[_0x4b93('0x26')]=_0xd304ec[_0x11a1f3][_0x4b93('0x27')];}}}_0x2e573d(_0x79a4d0);})['catch'](function(_0x5691ba){_0x102e58(_0x5691ba[_0x4b93('0x18')]);});});}function createEndUser(_0x4fff6a,_0x118afb,_0x56e4a8,_0x352f08,_0x5a0a76,_0x5ec0af){return new BPromise(function(_0x302b93,_0x66df79){return getAuthToken(_0x118afb,_0x56e4a8,_0x5ec0af)[_0x4b93('0x12')](function(_0x205e5b){var _0x3e3c0e=_0x5ec0af[_0x4b93('0x28')]()===_0x4b93('0x29')?_0x5a0a76[_0x4b93('0x2a')]:_0x5a0a76['calleridnum'];var _0x2bff36={'method':_0x4b93('0xc'),'uri':_0x352f08+_0x4b93('0x2b'),'body':{'telephone1':_0x3e3c0e,'fullname':_0x3e3c0e,'firstname':_0x3e3c0e,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':'/systemusers('+_0x4fff6a[_0x4b93('0x26')]+')'},'headers':{'Authorization':'Bearer\x20'+_0x205e5b,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x2bff36);})[_0x4b93('0x12')](function(_0x2fb254){var _0x1d4a80=_0x2fb254[_0x4b93('0x2c')][_0x4b93('0x2d')];var _0x421d5c=_0x1d4a80[_0x4b93('0x2e')](_0x1d4a80[_0x4b93('0x2f')]('(')+0x1,_0x1d4a80[_0x4b93('0x2f')](')'));_0x4fff6a[_0x4b93('0x30')]=_0x421d5c;_0x302b93(_0x4fff6a);})['catch'](function(_0x8c1e2b){_0x66df79(_0x8c1e2b['message']);});});}function getEndUser(_0x551d21,_0x31a96d,_0x278bdb,_0x3d39f2,_0x20f83a,_0x23d26b){return new BPromise(function(_0x224abc,_0x376e63){return getAuthToken(_0x31a96d,_0x278bdb,_0x23d26b)[_0x4b93('0x12')](function(_0x520ef3){var _0x34d8d8={'method':_0x4b93('0x19'),'uri':_0x3d39f2+'contacts?$select=telephone1','headers':{'Authorization':'Bearer\x20'+_0x520ef3,'If-None-Match':null,'OData-Version':_0x4b93('0x1c')},'json':!![]};return rp(_0x34d8d8);})[_0x4b93('0x12')](function(_0x3cc5fa){var _0x162a2e=null;if(_0x3cc5fa){var _0x340021=_0x3cc5fa['value'];var _0x256b9a=![];for(_0x162a2e=0x0;_0x162a2e<_0x340021[_0x4b93('0x21')];_0x162a2e++){var _0x12ead4=_0x23d26b[_0x4b93('0x28')]()===_0x4b93('0x29')?_0x20f83a[_0x4b93('0x2a')]:_0x20f83a['calleridnum'];if(_0x340021[_0x162a2e]['telephone1']===_0x12ead4){_0x256b9a=!![];_0x551d21['enduserId']=_0x340021[_0x162a2e]['contactid'];}}if(_0x256b9a){_0x224abc(_0x551d21);}else{return createEndUser(_0x551d21,_0x31a96d,_0x278bdb,_0x3d39f2,_0x20f83a,_0x23d26b)[_0x4b93('0x12')](function(_0x40cc7a){logger['info']('['+[_0x23d26b[_0x4b93('0x16')]()]+_0x4b93('0x31'),_0x40cc7a[_0x4b93('0x30')]);_0x224abc(_0x40cc7a);});}}else{return createEndUser(_0x551d21,_0x31a96d,_0x278bdb,_0x3d39f2,_0x20f83a,_0x23d26b)[_0x4b93('0x12')](function(_0x5925b7){logger[_0x4b93('0x24')]('['+[_0x23d26b[_0x4b93('0x16')]()]+']\x20Enduser\x20Created!',_0x5925b7[_0x4b93('0x30')]);_0x224abc(_0x5925b7);});}});});}function getCustomFields(_0x4a7b3e,_0x25b55c,_0x504111){var _0x5d6f72={};if(_0x4a7b3e[_0x4b93('0x21')]>0x0){_[_0x4b93('0x32')](_0x4a7b3e,function(_0x4ef3c6){if(_['includes']([_0x4b93('0x33'),_0x4b93('0x34')],_0x4ef3c6[_0x4b93('0x35')])&&_0x4ef3c6[_0x4b93('0x36')]&&!_0x4ef3c6[_0x4b93('0x37')]){var _0x2cdefe=_0x4ef3c6[_0x4b93('0x38')][_0x4b93('0x28')]();var _0x52d56f=_0x2cdefe[_0x4b93('0x2e')](0x0,_0x2cdefe['indexOf']('_'));var _0x10ffff=_0x2cdefe['substring'](_0x2cdefe[_0x4b93('0x39')]('_')+0x1);if(_0x52d56f===_0x504111){_0x5d6f72[_0x10ffff]=_0x4ef3c6[_0x4b93('0x3a')];}}});}return _0x5d6f72;}function getTicket(_0x1b9fad,_0x5a8c00,_0x343f5a,_0xe1e51b,_0x5f5604,_0x5f4f27,_0x5afc93){return new BPromise(function(_0x48491d,_0x3fb869){var _0x29f6eb;return getAuthToken(_0x5a8c00,_0x343f5a,_0x5afc93)[_0x4b93('0x12')](function(_0x3d93f3){if(_0x5f4f27['ticketType']==='incident'){_0x29f6eb={'method':_0x4b93('0xc'),'uri':_0xe1e51b+_0x4b93('0x3b'),'body':Object['assign']({},{'title':intUtil[_0x4b93('0x3c')](_0x5f4f27[_0x4b93('0x3d')],_0x5f5604,'\x20'),'description':intUtil['getString'](_0x5f4f27['Descriptions'],_0x5f5604,'\x0a'),'customerid_contact@odata.bind':_0x4b93('0x3e')+_0x1b9fad[_0x4b93('0x30')]+')','ownerid@odata.bind':_0x4b93('0x3f')+_0x1b9fad[_0x4b93('0x26')]+')','caseorigincode':'1'},getCustomFields(_0x5f4f27[_0x4b93('0x40')],_0x5f5604,_0x5f4f27[_0x4b93('0x41')])),'headers':{'Authorization':_0x4b93('0x1b')+_0x3d93f3,'OData-Version':_0x4b93('0x1c')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x5f4f27['ticketType']===_0x4b93('0x42')){_0x29f6eb={'method':_0x4b93('0xc'),'uri':_0xe1e51b+_0x4b93('0x43'),'body':Object[_0x4b93('0x44')]({},{'subject':intUtil[_0x4b93('0x3c')](_0x5f4f27[_0x4b93('0x3d')],_0x5f5604,'\x20'),'phonenumber':String(_0x5f5604[_0x4b93('0x45')]),'description':intUtil['getString'](_0x5f4f27['Descriptions'],_0x5f5604,'\x0a'),'regardingobjectid_contact@odata.bind':_0x4b93('0x3e')+_0x1b9fad[_0x4b93('0x30')]+')','ownerid@odata.bind':_0x4b93('0x3f')+_0x1b9fad['userId']+')','directioncode':_0x1b9fad[_0x4b93('0x46')]==='queue'?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':'/systemusers('+_0x1b9fad[_0x4b93('0x26')]+')','participationtypemask':_0x1b9fad['callDirection']===_0x4b93('0x47')?0x2:0x1},{'partyid_contact@odata.bind':_0x4b93('0x3e')+_0x1b9fad[_0x4b93('0x30')]+')','participationtypemask':_0x1b9fad[_0x4b93('0x46')]===_0x4b93('0x47')?0x1:0x2}]},getCustomFields(_0x5f4f27[_0x4b93('0x40')],_0x5f5604,_0x5f4f27[_0x4b93('0x41')])),'headers':{'Authorization':_0x4b93('0x1b')+_0x3d93f3,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x29f6eb);})[_0x4b93('0x12')](function(_0x149d39){var _0x11eacc=_0x149d39[_0x4b93('0x2c')]['odata-entityid'];var _0x243285=_0x11eacc[_0x4b93('0x2e')](_0x11eacc[_0x4b93('0x2f')]('(')+0x1,_0x11eacc[_0x4b93('0x2f')](')'));_0x1b9fad['ticketId']=_0x243285;_0x48491d(_0x1b9fad);})['catch'](function(_0x31069a){_0x3fb869(_0x31069a['message']);});});}function emit(_0x127896,_0x3af75a,_0x38cc38,_0x12c5f5){var _0x1826a1={'uri':util['format'](_0x4b93('0x48'),_0x127896,_0x38cc38,_0x12c5f5)};io['to'](util[_0x4b93('0x49')](_0x4b93('0x4a'),_0x3af75a))['emit'](_0x4b93('0x4b'),_0x1826a1);}exports['cs']=function(_0x46c721,_0xe5a732,_0x4b7195,_0x1c0d87,_0x122eb6,_0x545f54,_0xd18be2,_0x42fe93){var _0xba645e={};_0x545f54[_0x4b93('0xe')]=intUtil['stripTrailingSlash'](_0x545f54[_0x4b93('0xe')]);_0x545f54[_0x4b93('0x4c')]=intUtil[_0x4b93('0x4d')](_0x545f54[_0x4b93('0x4c')]);_0xba645e[_0x4b93('0x46')]=_0x42fe93===_0x4b93('0x47')||_0x42fe93===_0x4b93('0x4e')?_0x4b93('0x47'):'outbound';var _0x47907e=util[_0x4b93('0x49')](_0x4b93('0x4f'),_0x545f54[_0x4b93('0xe')]);var _0x30de07=util[_0x4b93('0x49')](_0x4b93('0x50'),_0x545f54[_0x4b93('0x51')]);var _0xaef99c=util[_0x4b93('0x49')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x545f54[_0x4b93('0x4c')],_0xe5a732[_0x4b93('0x52')],md5(_0xe5a732['uniqueid']));if(_0x122eb6&&_0x122eb6[_0x4b93('0x53')]){logger[_0x4b93('0x24')](_0x4b93('0x54'),_0x4b93('0x55'));_0xe5a732[_0x4b93('0x56')]=_0xaef99c;}else if(_0xd18be2&&_0xd18be2['recordingFormat']&&_0xd18be2[_0x4b93('0x57')]!=='none'){logger[_0x4b93('0x24')]('[OUTBOUND]',_0x4b93('0x55'));_0xe5a732[_0x4b93('0x56')]=_0xaef99c;}else{_0xe5a732[_0x4b93('0x56')]='';}return getUser(_0xba645e,_0x545f54,_0x1c0d87,_0x30de07,_0x47907e,_0x42fe93)[_0x4b93('0x12')](function(_0x115656){logger[_0x4b93('0x24')]('['+_0x42fe93[_0x4b93('0x16')]()+_0x4b93('0x58'),_0x115656['userId']);logger['info']('['+_0x42fe93[_0x4b93('0x16')]()+_0x4b93('0x59'),_0x115656[_0x4b93('0x20')]);return getEndUser(_0x115656,_0x545f54,_0x30de07,_0x47907e,_0xe5a732,_0x42fe93);})[_0x4b93('0x12')](function(_0x356ec5){logger[_0x4b93('0x24')]('['+_0x42fe93[_0x4b93('0x16')]()+_0x4b93('0x5a'),_0x356ec5[_0x4b93('0x30')]);logger[_0x4b93('0x24')]('['+_0x42fe93[_0x4b93('0x16')]()+_0x4b93('0x5b'),_0xe5a732[_0x4b93('0x45')]);return getTicket(_0x356ec5,_0x545f54,_0x30de07,_0x47907e,_0xe5a732,_0x4b7195,_0x42fe93);})['then'](function(_0x57344c){logger[_0x4b93('0x24')](util[_0x4b93('0x49')]('['+_0x42fe93[_0x4b93('0x16')]()+_0x4b93('0x5c'),_0x4b7195['ticketType'],_0x57344c[_0x4b93('0x5d')]));logger[_0x4b93('0x24')](util[_0x4b93('0x49')]('['+_0x42fe93[_0x4b93('0x16')]()+_0x4b93('0x5e'),_0x42fe93));if(_0x42fe93!==_0x4b93('0x4e')){logger['info']('['+_0x42fe93['toUpperCase']()+']',_0x4b93('0x5f'));emit(_0x545f54[_0x4b93('0xe')],_0x1c0d87[_0x4b93('0x60')],_0x4b7195[_0x4b93('0x41')],_0x57344c[_0x4b93('0x5d')]);}})[_0x4b93('0x14')](function(_0x4ee674){logger[_0x4b93('0x15')]('['+_0x42fe93['toUpperCase']()+_0x4b93('0x61'),util[_0x4b93('0x62')](_0x4ee674,{'showHidden':!![],'depth':null}));});};