Built motion from commit (unavailable).|2.5.14
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x2628=['toUpperCase','systemuserid','userId',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','username','toLowerCase','outbound','destcalleridnum','calleridnum','contacts','odata-entityid','substring','lastIndexOf','value','telephone1','enduserId','info',']\x20Enduser\x20created!','forEach','type','string','nameField','customField','idField','indexOf','content','incident','incidents','assign','getString','Subjects','Descriptions','/systemusers(','Fields','ticketType','phonecalls','/contacts(','callDirection','queue','ticketId','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','format','user:%s','emit','trigger:browser:url','stripTrailingSlash','remoteUri','serverUrl','unmanaged','%s/api/data/v9.0/','tenantId','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL',']\x20The\x20User\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s',']\x20Call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','name',']\x20Error\x20running\x20Dynamics365\x20integration','lodash','bluebird','request-promise','util','md5','ioredis','../../../../config/logger','dynamics365','../../../../config/environment','redis','localhost','socket.io-emitter','POST','clientId','password','clientSecret','then','access_token','catch','error',']\x20Wrong\x20credentials!','message','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','4.0','isNil','validateEmail','email','userEmail','length','internalemailaddress','isdisabled'];(function(_0xb2492e,_0xb6db90){var _0xa70fb6=function(_0x44c360){while(--_0x44c360){_0xb2492e['push'](_0xb2492e['shift']());}};_0xa70fb6(++_0xb6db90);}(_0x2628,0x1ce));var _0x8262=function(_0x135270,_0x3b5978){_0x135270=_0x135270-0x0;var _0x3b511a=_0x2628[_0x135270];return _0x3b511a;};'use strict';var _=require(_0x8262('0x0'));var BPromise=require(_0x8262('0x1'));var rp=require(_0x8262('0x2'));var util=require(_0x8262('0x3'));var intUtil=require('./util');var md5=require(_0x8262('0x4'));var Redis=require(_0x8262('0x5'));var logger=require(_0x8262('0x6'))(_0x8262('0x7'));var config=require(_0x8262('0x8'));config['redis']=_['defaults'](config[_0x8262('0x9')],{'host':_0x8262('0xa'),'port':0x18eb});var io=require(_0x8262('0xb'))(new Redis(config[_0x8262('0x9')]));function getAuthToken(_0x1d5f02,_0x5b2c35,_0x52bd35){var _0x45cd23={'method':_0x8262('0xc'),'uri':_0x5b2c35,'form':{'client_id':_0x1d5f02[_0x8262('0xd')],'resource':_0x1d5f02['remoteUri'],'username':_0x1d5f02['username'],'password':_0x1d5f02[_0x8262('0xe')],'grant_type':_0x8262('0xe'),'client_secret':_0x1d5f02[_0x8262('0xf')]},'json':!![]};return rp(_0x45cd23)[_0x8262('0x10')](function(_0x2d0a2c){return _0x2d0a2c[_0x8262('0x11')];})[_0x8262('0x12')](function(_0x340bb9){logger[_0x8262('0x13')]('['+[_0x52bd35['toUpperCase']()]+_0x8262('0x14'));return _0x340bb9[_0x8262('0x15')];});}function getUser(_0x561012,_0x395055,_0xb88589,_0x40b810,_0x40eb65,_0x3bcd5b){return new BPromise(function(_0x1356e7,_0x25b1ee){return getAuthToken(_0x395055,_0x40b810,_0x3bcd5b)[_0x8262('0x10')](function(_0x3d7077){var _0x2a3a92={'method':_0x8262('0x16'),'uri':_0x40eb65+_0x8262('0x17'),'headers':{'Authorization':_0x8262('0x18')+_0x3d7077,'OData-Version':_0x8262('0x19')},'json':!![]};return rp(_0x2a3a92);})[_0x8262('0x10')](function(_0x3feef4){var _0x48a3d3=_0x3feef4['value'];var _0x23243b=![];var _0x5d3ae0=null;if(!_[_0x8262('0x1a')](_0xb88589)){if(intUtil[_0x8262('0x1b')](_0xb88589[_0x8262('0x1c')])){_0x561012[_0x8262('0x1d')]=_0xb88589[_0x8262('0x1c')];for(_0x5d3ae0=0x0;_0x5d3ae0<_0x48a3d3[_0x8262('0x1e')];_0x5d3ae0++){if(_0x48a3d3[_0x5d3ae0][_0x8262('0x1f')]===_0xb88589['email']&&!_0x48a3d3[_0x5d3ae0][_0x8262('0x20')]){_0x23243b=!![];logger['info']('['+[_0x3bcd5b[_0x8262('0x21')]()]+']\x20Agent\x20found\x20'+_0x48a3d3[_0x5d3ae0][_0x8262('0x22')]+'!');_0x561012[_0x8262('0x23')]=_0x48a3d3[_0x5d3ae0][_0x8262('0x22')];}}}}if(!_0x23243b){logger['info']('['+[_0x3bcd5b['toUpperCase']()]+_0x8262('0x24'));_0x561012['userEmail']=_0x395055[_0x8262('0x25')];for(_0x5d3ae0=0x0;_0x5d3ae0<_0x48a3d3['length'];_0x5d3ae0++){if(_0x48a3d3[_0x5d3ae0][_0x8262('0x1f')]===_0x395055[_0x8262('0x25')]){_0x561012[_0x8262('0x23')]=_0x48a3d3[_0x5d3ae0][_0x8262('0x22')];}}}_0x1356e7(_0x561012);})[_0x8262('0x12')](function(_0x2fd6c5){_0x25b1ee(_0x2fd6c5['message']);});});}function createEndUser(_0x543607,_0x244804,_0x580eed,_0x59d263,_0x60474,_0x3ff3ef){return new BPromise(function(_0xc8c158,_0x53ea5d){return getAuthToken(_0x244804,_0x580eed,_0x3ff3ef)[_0x8262('0x10')](function(_0x711085){var _0x24e541=_0x3ff3ef[_0x8262('0x26')]()===_0x8262('0x27')?_0x60474[_0x8262('0x28')]:_0x60474[_0x8262('0x29')];var _0x48f04={'method':'POST','uri':_0x59d263+_0x8262('0x2a'),'body':{'telephone1':_0x24e541,'fullname':_0x24e541,'firstname':_0x24e541,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':'/systemusers('+_0x543607[_0x8262('0x23')]+')'},'headers':{'Authorization':_0x8262('0x18')+_0x711085,'OData-Version':_0x8262('0x19')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x48f04);})[_0x8262('0x10')](function(_0x548104){var _0x321c05=_0x548104['headers'][_0x8262('0x2b')];var _0x542ea7=_0x321c05[_0x8262('0x2c')](_0x321c05[_0x8262('0x2d')]('(')+0x1,_0x321c05[_0x8262('0x2d')](')'));_0x543607['enduserId']=_0x542ea7;_0xc8c158(_0x543607);})[_0x8262('0x12')](function(_0x1566b7){_0x53ea5d(_0x1566b7['message']);});});}function getEndUser(_0x5dcb5e,_0x3dcd71,_0x4ecdd6,_0x92b699,_0x48f504,_0x454417){return new BPromise(function(_0x2befaf,_0x5842d2){return getAuthToken(_0x3dcd71,_0x4ecdd6,_0x454417)[_0x8262('0x10')](function(_0x4f901d){var _0x2e4e0d={'method':_0x8262('0x16'),'uri':_0x92b699+'contacts?$select=telephone1','headers':{'Authorization':_0x8262('0x18')+_0x4f901d,'If-None-Match':null,'OData-Version':'4.0'},'json':!![]};return rp(_0x2e4e0d);})[_0x8262('0x10')](function(_0x5ea1e8){var _0x320944=null;if(_0x5ea1e8){var _0x1dc69d=_0x5ea1e8[_0x8262('0x2e')];var _0x32a58e=![];for(_0x320944=0x0;_0x320944<_0x1dc69d[_0x8262('0x1e')];_0x320944++){var _0x5385ac=_0x454417[_0x8262('0x26')]()===_0x8262('0x27')?_0x48f504[_0x8262('0x28')]:_0x48f504[_0x8262('0x29')];if(_0x1dc69d[_0x320944][_0x8262('0x2f')]===_0x5385ac){_0x32a58e=!![];_0x5dcb5e[_0x8262('0x30')]=_0x1dc69d[_0x320944]['contactid'];}}if(_0x32a58e){_0x2befaf(_0x5dcb5e);}else{return createEndUser(_0x5dcb5e,_0x3dcd71,_0x4ecdd6,_0x92b699,_0x48f504,_0x454417)[_0x8262('0x10')](function(_0x75418f){logger[_0x8262('0x31')]('['+[_0x454417[_0x8262('0x21')]()]+_0x8262('0x32'),_0x75418f[_0x8262('0x30')]);_0x2befaf(_0x75418f);});}}else{return createEndUser(_0x5dcb5e,_0x3dcd71,_0x4ecdd6,_0x92b699,_0x48f504,_0x454417)[_0x8262('0x10')](function(_0x17284f){logger[_0x8262('0x31')]('['+[_0x454417[_0x8262('0x21')]()]+']\x20Enduser\x20Created!',_0x17284f['enduserId']);_0x2befaf(_0x17284f);});}});});}function getCustomFields(_0x59e281,_0xe5b460,_0x249996){var _0x41bd42={};if(_0x59e281[_0x8262('0x1e')]>0x0){_[_0x8262('0x33')](_0x59e281,function(_0x129d33){if(_0x129d33[_0x8262('0x34')]===_0x8262('0x35')&&_0x129d33[_0x8262('0x36')]&&!_0x129d33[_0x8262('0x37')]){var _0x44e1c4=_0x129d33[_0x8262('0x38')][_0x8262('0x26')]();var _0x5c40d1=_0x44e1c4[_0x8262('0x2c')](0x0,_0x44e1c4[_0x8262('0x39')]('_'));var _0x4cb879=_0x44e1c4[_0x8262('0x2c')](_0x44e1c4[_0x8262('0x39')]('_')+0x1);if(_0x5c40d1===_0x249996){_0x41bd42[_0x4cb879]=_0x129d33[_0x8262('0x3a')];}}});}return _0x41bd42;}function getTicket(_0x3c0d71,_0x5aa823,_0x63dc5f,_0x3de545,_0x23a8b1,_0x3339f2,_0x4e972f){return new BPromise(function(_0x2a3db4,_0x53e9c1){var _0x20e8f9;return getAuthToken(_0x5aa823,_0x63dc5f,_0x4e972f)[_0x8262('0x10')](function(_0x423228){if(_0x3339f2['ticketType']===_0x8262('0x3b')){_0x20e8f9={'method':_0x8262('0xc'),'uri':_0x3de545+_0x8262('0x3c'),'body':Object[_0x8262('0x3d')]({},{'title':intUtil[_0x8262('0x3e')](_0x3339f2[_0x8262('0x3f')],_0x23a8b1,'\x20'),'description':intUtil[_0x8262('0x3e')](_0x3339f2[_0x8262('0x40')],_0x23a8b1,'\x0a'),'customerid_contact@odata.bind':'/contacts('+_0x3c0d71[_0x8262('0x30')]+')','ownerid@odata.bind':_0x8262('0x41')+_0x3c0d71[_0x8262('0x23')]+')','caseorigincode':'1'},getCustomFields(_0x3339f2[_0x8262('0x42')],_0x23a8b1,_0x3339f2[_0x8262('0x43')])),'headers':{'Authorization':'Bearer\x20'+_0x423228,'OData-Version':_0x8262('0x19')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x3339f2[_0x8262('0x43')]==='phonecall'){_0x20e8f9={'method':'POST','uri':_0x3de545+_0x8262('0x44'),'body':Object[_0x8262('0x3d')]({},{'subject':intUtil[_0x8262('0x3e')](_0x3339f2[_0x8262('0x3f')],_0x23a8b1,'\x20'),'phonenumber':String(_0x23a8b1[_0x8262('0x29')]),'description':intUtil[_0x8262('0x3e')](_0x3339f2[_0x8262('0x40')],_0x23a8b1,'\x0a'),'regardingobjectid_contact@odata.bind':_0x8262('0x45')+_0x3c0d71['enduserId']+')','ownerid@odata.bind':'/systemusers('+_0x3c0d71[_0x8262('0x23')]+')','directioncode':_0x3c0d71[_0x8262('0x46')]===_0x8262('0x47')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':'/systemusers('+_0x3c0d71[_0x8262('0x23')]+')','participationtypemask':_0x3c0d71['callDirection']===_0x8262('0x47')?0x2:0x1},{'partyid_contact@odata.bind':_0x8262('0x45')+_0x3c0d71[_0x8262('0x30')]+')','participationtypemask':_0x3c0d71[_0x8262('0x46')]===_0x8262('0x47')?0x1:0x2}]},getCustomFields(_0x3339f2[_0x8262('0x42')],_0x23a8b1,_0x3339f2[_0x8262('0x43')])),'headers':{'Authorization':_0x8262('0x18')+_0x423228,'OData-Version':_0x8262('0x19')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x20e8f9);})[_0x8262('0x10')](function(_0x297b71){var _0x149383=_0x297b71['headers'][_0x8262('0x2b')];var _0x3be88d=_0x149383[_0x8262('0x2c')](_0x149383[_0x8262('0x2d')]('(')+0x1,_0x149383[_0x8262('0x2d')](')'));_0x3c0d71[_0x8262('0x48')]=_0x3be88d;_0x2a3db4(_0x3c0d71);})[_0x8262('0x12')](function(_0xb370c8){_0x53e9c1(_0xb370c8['message']);});});}function emit(_0x452be2,_0xd2b5af,_0x4d8394,_0x2bb89e){var _0x2da805={'uri':util['format'](_0x8262('0x49'),_0x452be2,_0x4d8394,_0x2bb89e)};io['to'](util[_0x8262('0x4a')](_0x8262('0x4b'),_0xd2b5af))[_0x8262('0x4c')](_0x8262('0x4d'),_0x2da805);}exports['cs']=function(_0x4e0398,_0xf9c1f3,_0x3df376,_0x502583,_0x3a528b,_0x1a4a7a,_0x5f28db,_0x2e2bd3){var _0x27c534={};_0x1a4a7a['remoteUri']=intUtil[_0x8262('0x4e')](_0x1a4a7a[_0x8262('0x4f')]);_0x1a4a7a[_0x8262('0x50')]=intUtil[_0x8262('0x4e')](_0x1a4a7a[_0x8262('0x50')]);_0x27c534[_0x8262('0x46')]=_0x2e2bd3===_0x8262('0x47')||_0x2e2bd3===_0x8262('0x51')?_0x8262('0x47'):_0x8262('0x27');var _0x5ca32f=util[_0x8262('0x4a')](_0x8262('0x52'),_0x1a4a7a[_0x8262('0x4f')]);var _0x531b69=util[_0x8262('0x4a')]('https://login.microsoftonline.com/%s/oauth2/token',_0x1a4a7a[_0x8262('0x53')]);var _0x597584=util[_0x8262('0x4a')](_0x8262('0x54'),_0x1a4a7a[_0x8262('0x50')],_0xf9c1f3['uniqueid'],md5(_0xf9c1f3[_0x8262('0x55')]));if(_0x3a528b&&_0x3a528b[_0x8262('0x56')]){logger[_0x8262('0x31')](_0x8262('0x57'),_0x8262('0x58'));_0xf9c1f3['recordingURL']=_0x597584;}else if(_0x5f28db&&_0x5f28db['recordingFormat']&&_0x5f28db[_0x8262('0x59')]!==_0x8262('0x5a')){logger['info']('[OUTBOUND]',_0x8262('0x58'));_0xf9c1f3[_0x8262('0x5b')]=_0x597584;}else{_0xf9c1f3[_0x8262('0x5b')]='';}return getUser(_0x27c534,_0x1a4a7a,_0x502583,_0x531b69,_0x5ca32f,_0x2e2bd3)['then'](function(_0x2de8b9){logger[_0x8262('0x31')]('['+_0x2e2bd3[_0x8262('0x21')]()+_0x8262('0x5c'),_0x2de8b9[_0x8262('0x23')]);logger[_0x8262('0x31')]('['+_0x2e2bd3[_0x8262('0x21')]()+']\x20The\x20User\x20email\x20is:',_0x2de8b9[_0x8262('0x1d')]);return getEndUser(_0x2de8b9,_0x1a4a7a,_0x531b69,_0x5ca32f,_0xf9c1f3,_0x2e2bd3);})[_0x8262('0x10')](function(_0x56110f){logger[_0x8262('0x31')]('['+_0x2e2bd3[_0x8262('0x21')]()+']\x20The\x20Enduser\x20ID\x20is:',_0x56110f['enduserId']);logger[_0x8262('0x31')]('['+_0x2e2bd3[_0x8262('0x21')]()+_0x8262('0x5d'),_0xf9c1f3['calleridnum']);return getTicket(_0x56110f,_0x1a4a7a,_0x531b69,_0x5ca32f,_0xf9c1f3,_0x3df376,_0x2e2bd3);})[_0x8262('0x10')](function(_0x2b7168){logger[_0x8262('0x31')](util['format']('['+_0x2e2bd3[_0x8262('0x21')]()+_0x8262('0x5e'),_0x3df376[_0x8262('0x43')],_0x2b7168[_0x8262('0x48')]));logger[_0x8262('0x31')](util[_0x8262('0x4a')]('['+_0x2e2bd3[_0x8262('0x21')]()+_0x8262('0x5f'),_0x2e2bd3));if(_0x2e2bd3!=='unmanaged'){logger[_0x8262('0x31')]('['+_0x2e2bd3[_0x8262('0x21')]()+']',_0x8262('0x60'));emit(_0x1a4a7a['remoteUri'],_0x502583[_0x8262('0x61')],_0x3df376[_0x8262('0x43')],_0x2b7168[_0x8262('0x48')]);}})['catch'](function(_0x3ac321){logger[_0x8262('0x13')]('['+_0x2e2bd3[_0x8262('0x21')]()+_0x8262('0x62'),util['inspect'](_0x3ac321,{'showHidden':!![],'depth':null}));});};