Built motion from commit da617fac.|2.6.6
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x0763=['ticketType','incident','incidents','assign','Subjects','getString','Descriptions','/contacts(','Fields','phonecall','callDirection','queue','phonecalls','ticketId','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','format','user:%s','emit','trigger:browser:url','data7','serverUrl','unmanaged','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingURL','none','[OUTBOUND]',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:','moduleCreate',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20Call\x20direction:\x20%s','openNewTab',']\x20Error\x20running\x20Dynamics365\x20integration','Error\x20running\x20Dynamics365\x20integration','util','ioredis','../../../../config/logger','dynamics365','../../../../config/environment','redis','socket.io-emitter','modernAuthentication','CloudProvider','tenantId','resolve','POST','clientId','remoteUri','username','password','clientSecret','then','access_token','catch','error','toUpperCase',']\x20Wrong\x20credentials!','message','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','value','isNil','validateEmail','email','userEmail','internalemailaddress','info','systemuserid',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','length','userId','toLowerCase','outbound','destcalleridnum','calleridnum','/systemusers(','4.0','body','headers','odata-entityid','substring','lastIndexOf','enduserId','telephone1','contacts?$select=','&$filter=','\x20eq\x20\x27','replace','contactid',']\x20Enduser\x20NOT\x20Created\x20-\x20ModuleCreate\x20=\x20Nothing',']\x20Enduser\x20created!','forEach','includes','string','picklist','type','nameField','customField','idField','indexOf'];(function(_0x9148ba,_0x2cb1b5){var _0x355e3b=function(_0x134846){while(--_0x134846){_0x9148ba['push'](_0x9148ba['shift']());}};_0x355e3b(++_0x2cb1b5);}(_0x0763,0x169));var _0x3076=function(_0xe1b5f6,_0x210c09){_0xe1b5f6=_0xe1b5f6-0x0;var _0x44636e=_0x0763[_0xe1b5f6];return _0x44636e;};'use strict';var _=require('lodash');var rp=require('request-promise');var util=require(_0x3076('0x0'));var intUtil=require('./util');var md5=require('md5');var Redis=require(_0x3076('0x1'));var logger=require(_0x3076('0x2'))(_0x3076('0x3'));var config=require(_0x3076('0x4'));config[_0x3076('0x5')]=_['defaults'](config[_0x3076('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0x3076('0x6'))(new Redis(config[_0x3076('0x5')]));function getAuthToken(_0x23404b,_0x56e2ae,_0x259b43){if(_0x23404b[_0x3076('0x7')]){_0x23404b['remoteUri']=_0x23404b[_0x3076('0x8')]['data7'];_0x23404b[_0x3076('0x9')]=_0x23404b['CloudProvider']['data2'];return Promise[_0x3076('0xa')](_0x23404b[_0x3076('0x8')]['data5']);}var _0x50205f={'method':_0x3076('0xb'),'uri':_0x56e2ae,'form':{'client_id':_0x23404b[_0x3076('0xc')],'resource':_0x23404b[_0x3076('0xd')],'username':_0x23404b[_0x3076('0xe')],'password':_0x23404b[_0x3076('0xf')],'grant_type':'password','client_secret':_0x23404b[_0x3076('0x10')]},'json':!![]};return rp(_0x50205f)[_0x3076('0x11')](function(_0x52edd1){return _0x52edd1[_0x3076('0x12')];})[_0x3076('0x13')](function(_0x45d160){logger[_0x3076('0x14')]('['+[_0x259b43[_0x3076('0x15')]()]+_0x3076('0x16'));return _0x45d160[_0x3076('0x17')];});}function getUser(_0x12f1bc,_0x421fb2,_0x11da1a,_0x2b2418,_0x5928e4,_0x272578){return new Promise(function(_0x8103c7,_0x47c9a6){return getAuthToken(_0x421fb2,_0x2b2418,_0x272578)[_0x3076('0x11')](function(_0x52119b){var _0x50b415={'method':_0x3076('0x18'),'uri':_0x5928e4+_0x3076('0x19'),'headers':{'Authorization':_0x3076('0x1a')+_0x52119b,'OData-Version':'4.0'},'json':!![]};return rp(_0x50b415);})[_0x3076('0x11')](function(_0x3f465c){var _0x19bd86=_0x3f465c[_0x3076('0x1b')];var _0x455651=![];var _0x206d37=null;if(!_[_0x3076('0x1c')](_0x11da1a)){if(intUtil[_0x3076('0x1d')](_0x11da1a[_0x3076('0x1e')])){_0x12f1bc[_0x3076('0x1f')]=_0x11da1a[_0x3076('0x1e')];for(_0x206d37=0x0;_0x206d37<_0x19bd86['length'];_0x206d37++){if(_0x19bd86[_0x206d37][_0x3076('0x20')]===_0x11da1a[_0x3076('0x1e')]&&!_0x19bd86[_0x206d37]['isdisabled']){_0x455651=!![];logger[_0x3076('0x21')]('['+[_0x272578[_0x3076('0x15')]()]+']\x20Agent\x20found\x20'+_0x19bd86[_0x206d37][_0x3076('0x22')]+'!');_0x12f1bc['userId']=_0x19bd86[_0x206d37][_0x3076('0x22')];}}}}if(!_0x455651){logger['info']('['+[_0x272578[_0x3076('0x15')]()]+_0x3076('0x23'));_0x12f1bc[_0x3076('0x1f')]=_0x421fb2[_0x3076('0xe')];for(_0x206d37=0x0;_0x206d37<_0x19bd86[_0x3076('0x24')];_0x206d37++){if(_0x19bd86[_0x206d37]['internalemailaddress']===_0x421fb2[_0x3076('0xe')]){_0x12f1bc[_0x3076('0x25')]=_0x19bd86[_0x206d37][_0x3076('0x22')];}}}_0x8103c7(_0x12f1bc);})['catch'](function(_0x1e2f45){_0x47c9a6(_0x1e2f45[_0x3076('0x17')]);});});}function createEndUser(_0x5b737a,_0xcf0d27,_0x5e4369,_0x5af8af,_0x3d3f62,_0x4abed6,_0x588e00){return new Promise(function(_0x503cc3,_0x866060){return getAuthToken(_0xcf0d27,_0x5e4369,_0x4abed6)['then'](function(_0x3a4d88){var _0x10024b=_0x4abed6[_0x3076('0x26')]()===_0x3076('0x27')?_0x3d3f62[_0x3076('0x28')]:_0x3d3f62[_0x3076('0x29')];var _0x311955={'method':_0x3076('0xb'),'uri':_0x5af8af+'contacts','body':{'fullname':_0x10024b,'firstname':_0x10024b,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x3076('0x2a')+_0x5b737a[_0x3076('0x25')]+')'},'headers':{'Authorization':'Bearer\x20'+_0x3a4d88,'OData-Version':_0x3076('0x2b')},'json':!![],'resolveWithFullResponse':!![]};_0x311955[_0x3076('0x2c')][_0x588e00]=_0x10024b;return rp(_0x311955);})[_0x3076('0x11')](function(_0xfa6b79){var _0x4f94bb=_0xfa6b79[_0x3076('0x2d')][_0x3076('0x2e')];var _0x147272=_0x4f94bb[_0x3076('0x2f')](_0x4f94bb[_0x3076('0x30')]('(')+0x1,_0x4f94bb[_0x3076('0x30')](')'));_0x5b737a[_0x3076('0x31')]=_0x147272;_0x503cc3(_0x5b737a);})[_0x3076('0x13')](function(_0x428382){_0x866060(_0x428382['message']);});});}function getEndUser(_0x3bff7d,_0x1abaa0,_0x2ecfd4,_0x270e70,_0x370274,_0x42aebc,_0x321b93,_0x1c51c1){var _0x5e9392=_0x42aebc['toLowerCase']()===_0x3076('0x27')?_0x370274['destcalleridnum']:_0x370274['calleridnum'];return getAuthToken(_0x1abaa0,_0x2ecfd4,_0x42aebc)[_0x3076('0x11')](function(_0x4b797c){_0x1c51c1=_0x1c51c1?_0x1c51c1:_0x3076('0x32');var _0x4e431a={'method':'GET','uri':_0x270e70+_0x3076('0x33')+_0x1c51c1+_0x3076('0x34')+_0x1c51c1+_0x3076('0x35')+_0x5e9392[_0x3076('0x36')]('+','%2b')+'\x27','headers':{'Authorization':_0x3076('0x1a')+_0x4b797c,'If-None-Match':null,'OData-Version':_0x3076('0x2b')},'json':!![]};return rp(_0x4e431a);})[_0x3076('0x11')](function(_0x382512){var _0x2af339=![];if(!_0x382512)return _0x2af339;var _0x343ef5=_0x382512[_0x3076('0x1b')];for(var _0x4aa972=0x0;_0x4aa972<_0x343ef5[_0x3076('0x24')];_0x4aa972++){if(_0x343ef5[_0x4aa972][_0x1c51c1]===_0x5e9392){_0x2af339=!![];_0x3bff7d['enduserId']=_0x343ef5[_0x4aa972][_0x3076('0x37')];}}return _0x2af339;})['then'](function(_0x8fb43f){if(_0x8fb43f)return _0x3bff7d;if(_0x321b93==='nothing'){logger[_0x3076('0x21')]('['+[_0x42aebc[_0x3076('0x15')]()]+_0x3076('0x38'));return _0x3bff7d;}return createEndUser(_0x3bff7d,_0x1abaa0,_0x2ecfd4,_0x270e70,_0x370274,_0x42aebc,_0x1c51c1)[_0x3076('0x11')](function(_0x24cf42){logger[_0x3076('0x21')]('['+[_0x42aebc[_0x3076('0x15')]()]+_0x3076('0x39'),_0x24cf42['enduserId']);return _0x24cf42;});});}function getCustomFields(_0x1dca1c,_0x2b76cc,_0xec860){var _0x7c36d8={};if(_0x1dca1c[_0x3076('0x24')]>0x0){_[_0x3076('0x3a')](_0x1dca1c,function(_0x31ed60){if(_[_0x3076('0x3b')]([_0x3076('0x3c'),_0x3076('0x3d')],_0x31ed60[_0x3076('0x3e')])&&_0x31ed60[_0x3076('0x3f')]&&!_0x31ed60[_0x3076('0x40')]){var _0x40d3d1=_0x31ed60[_0x3076('0x41')][_0x3076('0x26')]();var _0x153b47=_0x40d3d1[_0x3076('0x2f')](0x0,_0x40d3d1[_0x3076('0x42')]('_'));var _0x55dfe6=_0x40d3d1[_0x3076('0x2f')](_0x40d3d1[_0x3076('0x42')]('_')+0x1);if(_0x153b47===_0xec860){_0x7c36d8[_0x55dfe6]=_0x31ed60['content'];}}});}return _0x7c36d8;}function getTicket(_0x48a67d,_0x3bfaca,_0x5afdcd,_0x39a635,_0x2cf74e,_0x297023,_0x53d47a){return new Promise(function(_0x4cac58,_0x54fc52){var _0x4dc677;return getAuthToken(_0x3bfaca,_0x5afdcd,_0x53d47a)['then'](function(_0x38f865){if(_0x297023[_0x3076('0x43')]===_0x3076('0x44')){_0x4dc677={'method':_0x3076('0xb'),'uri':_0x39a635+_0x3076('0x45'),'body':Object[_0x3076('0x46')]({},{'title':intUtil['getString'](_0x297023[_0x3076('0x47')],_0x2cf74e,'\x20'),'description':intUtil[_0x3076('0x48')](_0x297023[_0x3076('0x49')],_0x2cf74e,'\x0a'),'customerid_contact@odata.bind':_0x48a67d[_0x3076('0x31')]?_0x3076('0x4a')+_0x48a67d['enduserId']+')':undefined,'ownerid@odata.bind':'/systemusers('+_0x48a67d['userId']+')','caseorigincode':'1'},getCustomFields(_0x297023[_0x3076('0x4b')],_0x2cf74e,_0x297023['ticketType'])),'headers':{'Authorization':_0x3076('0x1a')+_0x38f865,'OData-Version':_0x3076('0x2b')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x297023[_0x3076('0x43')]===_0x3076('0x4c')){var _0x39a669=_0x48a67d['enduserId']?[{'partyid_systemuser@odata.bind':_0x3076('0x2a')+_0x48a67d[_0x3076('0x25')]+')','participationtypemask':_0x48a67d[_0x3076('0x4d')]===_0x3076('0x4e')?0x2:0x1},{'partyid_contact@odata.bind':_0x3076('0x4a')+_0x48a67d[_0x3076('0x31')]+')','participationtypemask':_0x48a67d[_0x3076('0x4d')]===_0x3076('0x4e')?0x1:0x2}]:[{'partyid_systemuser@odata.bind':_0x3076('0x2a')+_0x48a67d[_0x3076('0x25')]+')','participationtypemask':_0x48a67d['callDirection']===_0x3076('0x4e')?0x2:0x1}];_0x4dc677={'method':'POST','uri':_0x39a635+_0x3076('0x4f'),'body':Object[_0x3076('0x46')]({},{'subject':intUtil['getString'](_0x297023[_0x3076('0x47')],_0x2cf74e,'\x20'),'phonenumber':String(_0x2cf74e['calleridnum']),'description':intUtil[_0x3076('0x48')](_0x297023[_0x3076('0x49')],_0x2cf74e,'\x0a'),'regardingobjectid_contact@odata.bind':_0x48a67d[_0x3076('0x31')]?_0x3076('0x4a')+_0x48a67d[_0x3076('0x31')]+')':undefined,'ownerid@odata.bind':'/systemusers('+_0x48a67d[_0x3076('0x25')]+')','directioncode':_0x48a67d[_0x3076('0x4d')]==='queue'?![]:!![],'phonecall_activity_parties':_0x39a669},getCustomFields(_0x297023[_0x3076('0x4b')],_0x2cf74e,_0x297023[_0x3076('0x43')])),'headers':{'Authorization':_0x3076('0x1a')+_0x38f865,'OData-Version':_0x3076('0x2b')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x4dc677);})[_0x3076('0x11')](function(_0x53262b){var _0x122970=_0x53262b[_0x3076('0x2d')][_0x3076('0x2e')];var _0x5aff51=_0x122970['substring'](_0x122970[_0x3076('0x30')]('(')+0x1,_0x122970['lastIndexOf'](')'));_0x48a67d[_0x3076('0x50')]=_0x5aff51;_0x4cac58(_0x48a67d);})[_0x3076('0x13')](function(_0x44b585){_0x54fc52(_0x44b585[_0x3076('0x17')]);});});}function emit(_0x40754e,_0xc83591,_0x3ea73d,_0x236a4a){var _0x2f1b95={'uri':util['format'](_0x3076('0x51'),_0x40754e,_0x3ea73d,_0x236a4a)};io['to'](util[_0x3076('0x52')](_0x3076('0x53'),_0xc83591))[_0x3076('0x54')](_0x3076('0x55'),_0x2f1b95);}exports['cs']=function(_0x4e8e3d,_0x1c411e,_0x4a213d,_0x2acbe2,_0x392237,_0x506f5b,_0x28b4df,_0x5111f3){var _0xa76277={};_0x506f5b[_0x3076('0xd')]=_0x506f5b['modernAuthentication']?intUtil['stripTrailingSlash'](_0x506f5b['CloudProvider'][_0x3076('0x56')]):intUtil['stripTrailingSlash'](_0x506f5b['remoteUri']);_0x506f5b[_0x3076('0x57')]=intUtil['stripTrailingSlash'](_0x506f5b[_0x3076('0x57')]);_0xa76277['callDirection']=_0x5111f3===_0x3076('0x4e')||_0x5111f3===_0x3076('0x58')?_0x3076('0x4e'):_0x3076('0x27');var _0x24a715=_0x506f5b[_0x3076('0x7')]?util[_0x3076('0x52')](_0x3076('0x59'),_0x506f5b['CloudProvider'][_0x3076('0x56')]):util[_0x3076('0x52')](_0x3076('0x59'),_0x506f5b[_0x3076('0xd')]);var _0x2e9a7f=util[_0x3076('0x52')](_0x3076('0x5a'),_0x506f5b['tenantId']);var _0x56cadb=util['format'](_0x3076('0x5b'),_0x506f5b[_0x3076('0x57')],_0x1c411e[_0x3076('0x5c')],md5(_0x1c411e[_0x3076('0x5c')]));if(_0x392237&&_0x392237[_0x3076('0x5d')]){logger[_0x3076('0x21')]('[QUEUE]',_0x3076('0x5e'));_0x1c411e[_0x3076('0x5f')]=_0x56cadb;}else if(_0x28b4df&&_0x28b4df['recordingFormat']&&_0x28b4df['recordingFormat']!==_0x3076('0x60')){logger[_0x3076('0x21')](_0x3076('0x61'),'Recording\x20is\x20enabled!');_0x1c411e[_0x3076('0x5f')]=_0x56cadb;}else{_0x1c411e[_0x3076('0x5f')]='';}return getUser(_0xa76277,_0x506f5b,_0x2acbe2,_0x2e9a7f,_0x24a715,_0x5111f3)[_0x3076('0x11')](function(_0x5d6edb){logger[_0x3076('0x21')]('['+_0x5111f3[_0x3076('0x15')]()+_0x3076('0x62'),_0x5d6edb[_0x3076('0x25')]);logger[_0x3076('0x21')]('['+_0x5111f3[_0x3076('0x15')]()+_0x3076('0x63'),_0x5d6edb['userEmail']);return getEndUser(_0x5d6edb,_0x506f5b,_0x2e9a7f,_0x24a715,_0x1c411e,_0x5111f3,_0x4a213d[_0x3076('0x64')],_0x4a213d['additionalSearchContact']);})[_0x3076('0x11')](function(_0x44e85e){logger[_0x3076('0x21')]('['+_0x5111f3[_0x3076('0x15')]()+_0x3076('0x65'),_0x44e85e['enduserId']);logger[_0x3076('0x21')]('['+_0x5111f3['toUpperCase']()+_0x3076('0x66'),_0x1c411e[_0x3076('0x29')]);return getTicket(_0x44e85e,_0x506f5b,_0x2e9a7f,_0x24a715,_0x1c411e,_0x4a213d,_0x5111f3);})[_0x3076('0x11')](function(_0x354113){logger[_0x3076('0x21')](util[_0x3076('0x52')]('['+_0x5111f3[_0x3076('0x15')]()+']\x20The\x20%s\x20ID\x20is:\x20%s',_0x4a213d['ticketType'],_0x354113[_0x3076('0x50')]));logger[_0x3076('0x21')](util[_0x3076('0x52')]('['+_0x5111f3[_0x3076('0x15')]()+_0x3076('0x67'),_0x5111f3));if(_0x5111f3!==_0x3076('0x58')&&_0x4a213d[_0x3076('0x68')]){logger[_0x3076('0x21')]('['+_0x5111f3[_0x3076('0x15')]()+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x506f5b[_0x3076('0xd')],_0x2acbe2['name'],_0x4a213d['ticketType'],_0x354113[_0x3076('0x50')]);}})[_0x3076('0x13')](function(_0x378632){logger[_0x3076('0x14')]('['+_0x5111f3[_0x3076('0x15')]()+_0x3076('0x69'),_0x378632[_0x3076('0x17')]);console['error'](_0x3076('0x6a'),_0x378632);});};