Built motion from commit (unavailable).|2.5.21
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xc5c5=['tenantId','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','name','ticketId',']\x20Error\x20running\x20Dynamics365\x20integration','inspect','lodash','bluebird','util','ioredis','../../../../config/logger','dynamics365','../../../../config/environment','defaults','redis','clientId','remoteUri','username','password','clientSecret','access_token','error','toUpperCase',']\x20Wrong\x20credentials!','then','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','isNil','validateEmail','userEmail','email','length','internalemailaddress','isdisabled','info',']\x20Agent\x20found\x20','systemuserid','userId',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','message','destcalleridnum','calleridnum','POST','contacts','/systemusers(','4.0','headers','odata-entityid','substring','contacts?$select=telephone1','value','toLowerCase','outbound','enduserId',']\x20Enduser\x20created!','forEach','type','string','nameField','customField','idField','indexOf','content','ticketType','incident','incidents','assign','Subjects','getString','Descriptions','/contacts(','Fields','phonecall','phonecalls','callDirection','queue','lastIndexOf','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','user:%s','emit','trigger:browser:url','serverUrl','stripTrailingSlash','unmanaged','https://login.microsoftonline.com/%s/oauth2/token'];(function(_0x4c137c,_0x41c5b4){var _0x5e1d03=function(_0x240bbf){while(--_0x240bbf){_0x4c137c['push'](_0x4c137c['shift']());}};_0x5e1d03(++_0x41c5b4);}(_0xc5c5,0xdd));var _0x5c5c=function(_0x423564,_0x13fdef){_0x423564=_0x423564-0x0;var _0x35036c=_0xc5c5[_0x423564];return _0x35036c;};'use strict';var _=require(_0x5c5c('0x0'));var BPromise=require(_0x5c5c('0x1'));var rp=require('request-promise');var util=require(_0x5c5c('0x2'));var intUtil=require('./util');var md5=require('md5');var Redis=require(_0x5c5c('0x3'));var logger=require(_0x5c5c('0x4'))(_0x5c5c('0x5'));var config=require(_0x5c5c('0x6'));config['redis']=_[_0x5c5c('0x7')](config[_0x5c5c('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x5c5c('0x8')]));function getAuthToken(_0x44d83a,_0x5baf53,_0x55cd45){var _0x2167d9={'method':'POST','uri':_0x5baf53,'form':{'client_id':_0x44d83a[_0x5c5c('0x9')],'resource':_0x44d83a[_0x5c5c('0xa')],'username':_0x44d83a[_0x5c5c('0xb')],'password':_0x44d83a['password'],'grant_type':_0x5c5c('0xc'),'client_secret':_0x44d83a[_0x5c5c('0xd')]},'json':!![]};return rp(_0x2167d9)['then'](function(_0x1d8325){return _0x1d8325[_0x5c5c('0xe')];})['catch'](function(_0x3f9554){logger[_0x5c5c('0xf')]('['+[_0x55cd45[_0x5c5c('0x10')]()]+_0x5c5c('0x11'));return _0x3f9554['message'];});}function getUser(_0x49f6c4,_0x5cdac3,_0x3dd425,_0x5134ed,_0x37f14b,_0x2bf031){return new BPromise(function(_0x37224a,_0x350e65){return getAuthToken(_0x5cdac3,_0x5134ed,_0x2bf031)[_0x5c5c('0x12')](function(_0x3a62e9){var _0x43d215={'method':_0x5c5c('0x13'),'uri':_0x37f14b+_0x5c5c('0x14'),'headers':{'Authorization':_0x5c5c('0x15')+_0x3a62e9,'OData-Version':'4.0'},'json':!![]};return rp(_0x43d215);})[_0x5c5c('0x12')](function(_0xef9297){var _0x21c528=_0xef9297['value'];var _0x5a86f6=![];var _0x35d9b5=null;if(!_[_0x5c5c('0x16')](_0x3dd425)){if(intUtil[_0x5c5c('0x17')](_0x3dd425['email'])){_0x49f6c4[_0x5c5c('0x18')]=_0x3dd425[_0x5c5c('0x19')];for(_0x35d9b5=0x0;_0x35d9b5<_0x21c528[_0x5c5c('0x1a')];_0x35d9b5++){if(_0x21c528[_0x35d9b5][_0x5c5c('0x1b')]===_0x3dd425[_0x5c5c('0x19')]&&!_0x21c528[_0x35d9b5][_0x5c5c('0x1c')]){_0x5a86f6=!![];logger[_0x5c5c('0x1d')]('['+[_0x2bf031['toUpperCase']()]+_0x5c5c('0x1e')+_0x21c528[_0x35d9b5][_0x5c5c('0x1f')]+'!');_0x49f6c4[_0x5c5c('0x20')]=_0x21c528[_0x35d9b5][_0x5c5c('0x1f')];}}}}if(!_0x5a86f6){logger[_0x5c5c('0x1d')]('['+[_0x2bf031[_0x5c5c('0x10')]()]+_0x5c5c('0x21'));_0x49f6c4[_0x5c5c('0x18')]=_0x5cdac3[_0x5c5c('0xb')];for(_0x35d9b5=0x0;_0x35d9b5<_0x21c528[_0x5c5c('0x1a')];_0x35d9b5++){if(_0x21c528[_0x35d9b5]['internalemailaddress']===_0x5cdac3[_0x5c5c('0xb')]){_0x49f6c4[_0x5c5c('0x20')]=_0x21c528[_0x35d9b5]['systemuserid'];}}}_0x37224a(_0x49f6c4);})[_0x5c5c('0x22')](function(_0x1f5c97){_0x350e65(_0x1f5c97[_0x5c5c('0x23')]);});});}function createEndUser(_0x3819b7,_0x186be0,_0x2fa729,_0x5077a3,_0x5efb77,_0x232758){return new BPromise(function(_0x325481,_0x464645){return getAuthToken(_0x186be0,_0x2fa729,_0x232758)[_0x5c5c('0x12')](function(_0x438785){var _0x56e59b=_0x232758['toLowerCase']()==='outbound'?_0x5efb77[_0x5c5c('0x24')]:_0x5efb77[_0x5c5c('0x25')];var _0x564f53={'method':_0x5c5c('0x26'),'uri':_0x5077a3+_0x5c5c('0x27'),'body':{'telephone1':_0x56e59b,'fullname':_0x56e59b,'firstname':_0x56e59b,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x5c5c('0x28')+_0x3819b7[_0x5c5c('0x20')]+')'},'headers':{'Authorization':_0x5c5c('0x15')+_0x438785,'OData-Version':_0x5c5c('0x29')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x564f53);})['then'](function(_0x2e4418){var _0x5c7663=_0x2e4418[_0x5c5c('0x2a')][_0x5c5c('0x2b')];var _0xa46ab0=_0x5c7663[_0x5c5c('0x2c')](_0x5c7663['lastIndexOf']('(')+0x1,_0x5c7663['lastIndexOf'](')'));_0x3819b7['enduserId']=_0xa46ab0;_0x325481(_0x3819b7);})['catch'](function(_0x3b5dba){_0x464645(_0x3b5dba[_0x5c5c('0x23')]);});});}function getEndUser(_0x54559b,_0x19e702,_0x3b2d71,_0x55b6c0,_0x2d86da,_0x26023c){return new BPromise(function(_0xd020c8,_0x587e66){return getAuthToken(_0x19e702,_0x3b2d71,_0x26023c)['then'](function(_0x17ff0b){var _0x1d432b={'method':_0x5c5c('0x13'),'uri':_0x55b6c0+_0x5c5c('0x2d'),'headers':{'Authorization':_0x5c5c('0x15')+_0x17ff0b,'If-None-Match':null,'OData-Version':_0x5c5c('0x29')},'json':!![]};return rp(_0x1d432b);})[_0x5c5c('0x12')](function(_0x1b9de3){var _0x47c027=null;if(_0x1b9de3){var _0x3735d9=_0x1b9de3[_0x5c5c('0x2e')];var _0x50616f=![];for(_0x47c027=0x0;_0x47c027<_0x3735d9[_0x5c5c('0x1a')];_0x47c027++){var _0x2f8751=_0x26023c[_0x5c5c('0x2f')]()===_0x5c5c('0x30')?_0x2d86da[_0x5c5c('0x24')]:_0x2d86da[_0x5c5c('0x25')];if(_0x3735d9[_0x47c027]['telephone1']===_0x2f8751){_0x50616f=!![];_0x54559b[_0x5c5c('0x31')]=_0x3735d9[_0x47c027]['contactid'];}}if(_0x50616f){_0xd020c8(_0x54559b);}else{return createEndUser(_0x54559b,_0x19e702,_0x3b2d71,_0x55b6c0,_0x2d86da,_0x26023c)['then'](function(_0x37507b){logger['info']('['+[_0x26023c[_0x5c5c('0x10')]()]+_0x5c5c('0x32'),_0x37507b[_0x5c5c('0x31')]);_0xd020c8(_0x37507b);});}}else{return createEndUser(_0x54559b,_0x19e702,_0x3b2d71,_0x55b6c0,_0x2d86da,_0x26023c)[_0x5c5c('0x12')](function(_0x3b5bbb){logger[_0x5c5c('0x1d')]('['+[_0x26023c[_0x5c5c('0x10')]()]+']\x20Enduser\x20Created!',_0x3b5bbb['enduserId']);_0xd020c8(_0x3b5bbb);});}});});}function getCustomFields(_0x1d451b,_0x1c492d,_0x42dde6){var _0x408a4a={};if(_0x1d451b[_0x5c5c('0x1a')]>0x0){_[_0x5c5c('0x33')](_0x1d451b,function(_0x312697){if(_0x312697[_0x5c5c('0x34')]===_0x5c5c('0x35')&&_0x312697[_0x5c5c('0x36')]&&!_0x312697[_0x5c5c('0x37')]){var _0x460dbf=_0x312697[_0x5c5c('0x38')][_0x5c5c('0x2f')]();var _0x57e2c4=_0x460dbf[_0x5c5c('0x2c')](0x0,_0x460dbf[_0x5c5c('0x39')]('_'));var _0x4bcf54=_0x460dbf[_0x5c5c('0x2c')](_0x460dbf['indexOf']('_')+0x1);if(_0x57e2c4===_0x42dde6){_0x408a4a[_0x4bcf54]=_0x312697[_0x5c5c('0x3a')];}}});}return _0x408a4a;}function getTicket(_0x147976,_0x1896f1,_0x53991c,_0x59e630,_0x1a88e2,_0x5972fc,_0x25df7d){return new BPromise(function(_0x7bfcea,_0x4bb611){var _0x2126d1;return getAuthToken(_0x1896f1,_0x53991c,_0x25df7d)[_0x5c5c('0x12')](function(_0x239ac3){if(_0x5972fc[_0x5c5c('0x3b')]===_0x5c5c('0x3c')){_0x2126d1={'method':'POST','uri':_0x59e630+_0x5c5c('0x3d'),'body':Object[_0x5c5c('0x3e')]({},{'title':intUtil['getString'](_0x5972fc[_0x5c5c('0x3f')],_0x1a88e2,'\x20'),'description':intUtil[_0x5c5c('0x40')](_0x5972fc[_0x5c5c('0x41')],_0x1a88e2,'\x0a'),'customerid_contact@odata.bind':_0x5c5c('0x42')+_0x147976['enduserId']+')','ownerid@odata.bind':_0x5c5c('0x28')+_0x147976[_0x5c5c('0x20')]+')','caseorigincode':'1'},getCustomFields(_0x5972fc[_0x5c5c('0x43')],_0x1a88e2,_0x5972fc['ticketType'])),'headers':{'Authorization':_0x5c5c('0x15')+_0x239ac3,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};}if(_0x5972fc['ticketType']===_0x5c5c('0x44')){_0x2126d1={'method':'POST','uri':_0x59e630+_0x5c5c('0x45'),'body':Object[_0x5c5c('0x3e')]({},{'subject':intUtil[_0x5c5c('0x40')](_0x5972fc['Subjects'],_0x1a88e2,'\x20'),'phonenumber':String(_0x1a88e2['calleridnum']),'description':intUtil['getString'](_0x5972fc[_0x5c5c('0x41')],_0x1a88e2,'\x0a'),'regardingobjectid_contact@odata.bind':'/contacts('+_0x147976[_0x5c5c('0x31')]+')','ownerid@odata.bind':'/systemusers('+_0x147976[_0x5c5c('0x20')]+')','directioncode':_0x147976[_0x5c5c('0x46')]===_0x5c5c('0x47')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':'/systemusers('+_0x147976[_0x5c5c('0x20')]+')','participationtypemask':_0x147976[_0x5c5c('0x46')]==='queue'?0x2:0x1},{'partyid_contact@odata.bind':_0x5c5c('0x42')+_0x147976[_0x5c5c('0x31')]+')','participationtypemask':_0x147976[_0x5c5c('0x46')]==='queue'?0x1:0x2}]},getCustomFields(_0x5972fc[_0x5c5c('0x43')],_0x1a88e2,_0x5972fc['ticketType'])),'headers':{'Authorization':_0x5c5c('0x15')+_0x239ac3,'OData-Version':_0x5c5c('0x29')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x2126d1);})[_0x5c5c('0x12')](function(_0x51e3f6){var _0x1034e9=_0x51e3f6[_0x5c5c('0x2a')][_0x5c5c('0x2b')];var _0x387af9=_0x1034e9['substring'](_0x1034e9[_0x5c5c('0x48')]('(')+0x1,_0x1034e9['lastIndexOf'](')'));_0x147976['ticketId']=_0x387af9;_0x7bfcea(_0x147976);})[_0x5c5c('0x22')](function(_0x43ccc2){_0x4bb611(_0x43ccc2[_0x5c5c('0x23')]);});});}function emit(_0x50c106,_0x599194,_0x2f33f5,_0x5d9a73){var _0x37542c={'uri':util[_0x5c5c('0x49')](_0x5c5c('0x4a'),_0x50c106,_0x2f33f5,_0x5d9a73)};io['to'](util['format'](_0x5c5c('0x4b'),_0x599194))[_0x5c5c('0x4c')](_0x5c5c('0x4d'),_0x37542c);}exports['cs']=function(_0x4e56e1,_0x519bd0,_0x5c1026,_0x4e6c45,_0x411e97,_0x462318,_0x328bf7,_0x14b31e){var _0x5a9e87={};_0x462318['remoteUri']=intUtil['stripTrailingSlash'](_0x462318[_0x5c5c('0xa')]);_0x462318[_0x5c5c('0x4e')]=intUtil[_0x5c5c('0x4f')](_0x462318[_0x5c5c('0x4e')]);_0x5a9e87['callDirection']=_0x14b31e===_0x5c5c('0x47')||_0x14b31e===_0x5c5c('0x50')?_0x5c5c('0x47'):_0x5c5c('0x30');var _0x362b23=util['format']('%s/api/data/v9.0/',_0x462318[_0x5c5c('0xa')]);var _0x1428bd=util[_0x5c5c('0x49')](_0x5c5c('0x51'),_0x462318[_0x5c5c('0x52')]);var _0x3fe55d=util[_0x5c5c('0x49')](_0x5c5c('0x53'),_0x462318[_0x5c5c('0x4e')],_0x519bd0['uniqueid'],md5(_0x519bd0['uniqueid']));if(_0x411e97&&_0x411e97[_0x5c5c('0x54')]){logger[_0x5c5c('0x1d')](_0x5c5c('0x55'),_0x5c5c('0x56'));_0x519bd0[_0x5c5c('0x57')]=_0x3fe55d;}else if(_0x328bf7&&_0x328bf7['recordingFormat']&&_0x328bf7[_0x5c5c('0x58')]!==_0x5c5c('0x59')){logger['info'](_0x5c5c('0x5a'),_0x5c5c('0x56'));_0x519bd0[_0x5c5c('0x57')]=_0x3fe55d;}else{_0x519bd0['recordingURL']='';}return getUser(_0x5a9e87,_0x462318,_0x4e6c45,_0x1428bd,_0x362b23,_0x14b31e)[_0x5c5c('0x12')](function(_0x16d63e){logger[_0x5c5c('0x1d')]('['+_0x14b31e[_0x5c5c('0x10')]()+_0x5c5c('0x5b'),_0x16d63e[_0x5c5c('0x20')]);logger[_0x5c5c('0x1d')]('['+_0x14b31e[_0x5c5c('0x10')]()+_0x5c5c('0x5c'),_0x16d63e[_0x5c5c('0x18')]);return getEndUser(_0x16d63e,_0x462318,_0x1428bd,_0x362b23,_0x519bd0,_0x14b31e);})[_0x5c5c('0x12')](function(_0x32a533){logger['info']('['+_0x14b31e[_0x5c5c('0x10')]()+_0x5c5c('0x5d'),_0x32a533[_0x5c5c('0x31')]);logger['info']('['+_0x14b31e[_0x5c5c('0x10')]()+_0x5c5c('0x5e'),_0x519bd0[_0x5c5c('0x25')]);return getTicket(_0x32a533,_0x462318,_0x1428bd,_0x362b23,_0x519bd0,_0x5c1026,_0x14b31e);})[_0x5c5c('0x12')](function(_0x2c50a5){logger[_0x5c5c('0x1d')](util[_0x5c5c('0x49')]('['+_0x14b31e[_0x5c5c('0x10')]()+_0x5c5c('0x5f'),_0x5c1026[_0x5c5c('0x3b')],_0x2c50a5['ticketId']));logger[_0x5c5c('0x1d')](util['format']('['+_0x14b31e[_0x5c5c('0x10')]()+']\x20Call\x20direction:\x20%s',_0x14b31e));if(_0x14b31e!==_0x5c5c('0x50')){logger[_0x5c5c('0x1d')]('['+_0x14b31e['toUpperCase']()+']',_0x5c5c('0x60'));emit(_0x462318['remoteUri'],_0x4e6c45[_0x5c5c('0x61')],_0x5c1026['ticketType'],_0x2c50a5[_0x5c5c('0x62')]);}})['catch'](function(_0x1bd416){logger[_0x5c5c('0xf')]('['+_0x14b31e[_0x5c5c('0x10')]()+_0x5c5c('0x63'),util[_0x5c5c('0x64')](_0x1bd416,{'showHidden':!![],'depth':null}));});};