Built motion from commit (unavailable).|2.5.11
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x9f8c=['indexOf','content','ticketType','getString','Subjects','Descriptions','/contacts(','Fields','phonecall','phonecalls','assign','callDirection','queue','ticketId','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','user:%s','trigger:browser:url','stripTrailingSlash','serverUrl','unmanaged','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','tenantId','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:','userEmail',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s',']\x20Call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20Dynamics365\x20integration','inspect','lodash','bluebird','request-promise','util','./util','ioredis','../../../../config/logger','../../../../config/environment','redis','defaults','localhost','POST','remoteUri','password','then','access_token','error',']\x20Wrong\x20credentials!','message','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','validateEmail','email','length','info',']\x20Agent\x20found\x20','userId','systemuserid','toUpperCase','username','toLowerCase','outbound','destcalleridnum','calleridnum','contacts','/systemusers(','headers','odata-entityid','substring','lastIndexOf','enduserId','catch','GET','contacts?$select=telephone1','4.0','value','contactid',']\x20Enduser\x20created!',']\x20Enduser\x20Created!','forEach','string','nameField','idField'];(function(_0x386192,_0x4ef3b4){var _0x316c98=function(_0x4ac021){while(--_0x4ac021){_0x386192['push'](_0x386192['shift']());}};_0x316c98(++_0x4ef3b4);}(_0x9f8c,0x1a1));var _0xc9f8=function(_0x4eec00,_0x584ab7){_0x4eec00=_0x4eec00-0x0;var _0x5dfbe5=_0x9f8c[_0x4eec00];return _0x5dfbe5;};'use strict';var _=require(_0xc9f8('0x0'));var BPromise=require(_0xc9f8('0x1'));var rp=require(_0xc9f8('0x2'));var util=require(_0xc9f8('0x3'));var intUtil=require(_0xc9f8('0x4'));var md5=require('md5');var Redis=require(_0xc9f8('0x5'));var logger=require(_0xc9f8('0x6'))('dynamics365');var config=require(_0xc9f8('0x7'));config[_0xc9f8('0x8')]=_[_0xc9f8('0x9')](config[_0xc9f8('0x8')],{'host':_0xc9f8('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function getAuthToken(_0x1cac49,_0x455c91,_0x31379){var _0x458073={'method':_0xc9f8('0xb'),'uri':_0x455c91,'form':{'client_id':_0x1cac49['clientId'],'resource':_0x1cac49[_0xc9f8('0xc')],'username':_0x1cac49['username'],'password':_0x1cac49[_0xc9f8('0xd')],'grant_type':_0xc9f8('0xd'),'client_secret':_0x1cac49['clientSecret']},'json':!![]};return rp(_0x458073)[_0xc9f8('0xe')](function(_0x4816ec){return _0x4816ec[_0xc9f8('0xf')];})['catch'](function(_0x2f5938){logger[_0xc9f8('0x10')]('['+[_0x31379['toUpperCase']()]+_0xc9f8('0x11'));return _0x2f5938[_0xc9f8('0x12')];});}function getUser(_0xb426da,_0x557a74,_0x280627,_0x450aaf,_0x1ced43,_0x2cf02b){return new BPromise(function(_0x5b150e,_0x57aa1b){return getAuthToken(_0x557a74,_0x450aaf,_0x2cf02b)[_0xc9f8('0xe')](function(_0xde07de){var _0xf60bbd={'method':'GET','uri':_0x1ced43+_0xc9f8('0x13'),'headers':{'Authorization':_0xc9f8('0x14')+_0xde07de,'OData-Version':'4.0'},'json':!![]};return rp(_0xf60bbd);})['then'](function(_0x29ab2d){var _0x1ccd20=_0x29ab2d['value'];var _0x3cec9b=![];var _0x4f99d2=null;if(!_['isNil'](_0x280627)){if(intUtil[_0xc9f8('0x15')](_0x280627[_0xc9f8('0x16')])){_0xb426da['userEmail']=_0x280627[_0xc9f8('0x16')];for(_0x4f99d2=0x0;_0x4f99d2<_0x1ccd20[_0xc9f8('0x17')];_0x4f99d2++){if(_0x1ccd20[_0x4f99d2]['internalemailaddress']===_0x280627[_0xc9f8('0x16')]&&!_0x1ccd20[_0x4f99d2]['isdisabled']){_0x3cec9b=!![];logger[_0xc9f8('0x18')]('['+[_0x2cf02b['toUpperCase']()]+_0xc9f8('0x19')+_0x1ccd20[_0x4f99d2]['systemuserid']+'!');_0xb426da[_0xc9f8('0x1a')]=_0x1ccd20[_0x4f99d2][_0xc9f8('0x1b')];}}}}if(!_0x3cec9b){logger[_0xc9f8('0x18')]('['+[_0x2cf02b[_0xc9f8('0x1c')]()]+']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');_0xb426da['userEmail']=_0x557a74[_0xc9f8('0x1d')];for(_0x4f99d2=0x0;_0x4f99d2<_0x1ccd20[_0xc9f8('0x17')];_0x4f99d2++){if(_0x1ccd20[_0x4f99d2]['internalemailaddress']===_0x557a74[_0xc9f8('0x1d')]){_0xb426da[_0xc9f8('0x1a')]=_0x1ccd20[_0x4f99d2][_0xc9f8('0x1b')];}}}_0x5b150e(_0xb426da);})['catch'](function(_0x2a959f){_0x57aa1b(_0x2a959f['message']);});});}function createEndUser(_0x41cfc9,_0x4070d7,_0x4b0189,_0x29ef5d,_0x5c599d,_0x529ec6){return new BPromise(function(_0x4bd14d,_0x3dbc86){return getAuthToken(_0x4070d7,_0x4b0189,_0x529ec6)[_0xc9f8('0xe')](function(_0x9a5fde){var _0x2d1723=_0x529ec6[_0xc9f8('0x1e')]()===_0xc9f8('0x1f')?_0x5c599d[_0xc9f8('0x20')]:_0x5c599d[_0xc9f8('0x21')];var _0x58661e={'method':_0xc9f8('0xb'),'uri':_0x29ef5d+_0xc9f8('0x22'),'body':{'telephone1':_0x2d1723,'fullname':_0x2d1723,'firstname':_0x2d1723,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0xc9f8('0x23')+_0x41cfc9[_0xc9f8('0x1a')]+')'},'headers':{'Authorization':_0xc9f8('0x14')+_0x9a5fde,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x58661e);})[_0xc9f8('0xe')](function(_0x53024d){var _0x32e60b=_0x53024d[_0xc9f8('0x24')][_0xc9f8('0x25')];var _0x2b6233=_0x32e60b[_0xc9f8('0x26')](_0x32e60b[_0xc9f8('0x27')]('(')+0x1,_0x32e60b['lastIndexOf'](')'));_0x41cfc9[_0xc9f8('0x28')]=_0x2b6233;_0x4bd14d(_0x41cfc9);})[_0xc9f8('0x29')](function(_0x16eced){_0x3dbc86(_0x16eced[_0xc9f8('0x12')]);});});}function getEndUser(_0x2530b6,_0x50a25e,_0x3a23dd,_0x1a6aa0,_0x4d967c,_0xf037b8){return new BPromise(function(_0x52c1ed,_0x33f955){return getAuthToken(_0x50a25e,_0x3a23dd,_0xf037b8)[_0xc9f8('0xe')](function(_0x1f07e6){var _0x14a424={'method':_0xc9f8('0x2a'),'uri':_0x1a6aa0+_0xc9f8('0x2b'),'headers':{'Authorization':_0xc9f8('0x14')+_0x1f07e6,'If-None-Match':null,'OData-Version':_0xc9f8('0x2c')},'json':!![]};return rp(_0x14a424);})[_0xc9f8('0xe')](function(_0x3d5a84){var _0x490071=null;if(_0x3d5a84){var _0x52c640=_0x3d5a84[_0xc9f8('0x2d')];var _0x45d10c=![];for(_0x490071=0x0;_0x490071<_0x52c640[_0xc9f8('0x17')];_0x490071++){var _0x5dd6ce=_0xf037b8[_0xc9f8('0x1e')]()==='outbound'?_0x4d967c[_0xc9f8('0x20')]:_0x4d967c[_0xc9f8('0x21')];if(_0x52c640[_0x490071]['telephone1']===_0x5dd6ce){_0x45d10c=!![];_0x2530b6[_0xc9f8('0x28')]=_0x52c640[_0x490071][_0xc9f8('0x2e')];}}if(_0x45d10c){_0x52c1ed(_0x2530b6);}else{return createEndUser(_0x2530b6,_0x50a25e,_0x3a23dd,_0x1a6aa0,_0x4d967c,_0xf037b8)[_0xc9f8('0xe')](function(_0x1a1b82){logger[_0xc9f8('0x18')]('['+[_0xf037b8[_0xc9f8('0x1c')]()]+_0xc9f8('0x2f'),_0x1a1b82['enduserId']);_0x52c1ed(_0x1a1b82);});}}else{return createEndUser(_0x2530b6,_0x50a25e,_0x3a23dd,_0x1a6aa0,_0x4d967c,_0xf037b8)[_0xc9f8('0xe')](function(_0x11b6e7){logger[_0xc9f8('0x18')]('['+[_0xf037b8[_0xc9f8('0x1c')]()]+_0xc9f8('0x30'),_0x11b6e7['enduserId']);_0x52c1ed(_0x11b6e7);});}});});}function getCustomFields(_0x55a5a0,_0x3f49ed,_0x48aca9){var _0x49acfa={};if(_0x55a5a0[_0xc9f8('0x17')]>0x0){_[_0xc9f8('0x31')](_0x55a5a0,function(_0x457f06){if(_0x457f06['type']===_0xc9f8('0x32')&&_0x457f06[_0xc9f8('0x33')]&&!_0x457f06['customField']){var _0x179ad5=_0x457f06[_0xc9f8('0x34')]['toLowerCase']();var _0x4c799c=_0x179ad5[_0xc9f8('0x26')](0x0,_0x179ad5['indexOf']('_'));var _0x5c7a5d=_0x179ad5[_0xc9f8('0x26')](_0x179ad5[_0xc9f8('0x35')]('_')+0x1);if(_0x4c799c===_0x48aca9){_0x49acfa[_0x5c7a5d]=_0x457f06[_0xc9f8('0x36')];}}});}return _0x49acfa;}function getTicket(_0x11a685,_0x449be5,_0x511352,_0x54c882,_0x2bfff2,_0x1bc3e8,_0x39e390){return new BPromise(function(_0x3ad2db,_0x4683cb){var _0x19797d;return getAuthToken(_0x449be5,_0x511352,_0x39e390)['then'](function(_0x392663){if(_0x1bc3e8[_0xc9f8('0x37')]==='incident'){_0x19797d={'method':_0xc9f8('0xb'),'uri':_0x54c882+'incidents','body':Object['assign']({},{'title':intUtil[_0xc9f8('0x38')](_0x1bc3e8[_0xc9f8('0x39')],_0x2bfff2,'\x20'),'description':intUtil['getString'](_0x1bc3e8[_0xc9f8('0x3a')],_0x2bfff2,'\x0a'),'customerid_contact@odata.bind':_0xc9f8('0x3b')+_0x11a685[_0xc9f8('0x28')]+')','ownerid@odata.bind':_0xc9f8('0x23')+_0x11a685[_0xc9f8('0x1a')]+')','caseorigincode':'1'},getCustomFields(_0x1bc3e8[_0xc9f8('0x3c')],_0x2bfff2,_0x1bc3e8['ticketType'])),'headers':{'Authorization':_0xc9f8('0x14')+_0x392663,'OData-Version':_0xc9f8('0x2c')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x1bc3e8[_0xc9f8('0x37')]===_0xc9f8('0x3d')){_0x19797d={'method':_0xc9f8('0xb'),'uri':_0x54c882+_0xc9f8('0x3e'),'body':Object[_0xc9f8('0x3f')]({},{'subject':intUtil[_0xc9f8('0x38')](_0x1bc3e8[_0xc9f8('0x39')],_0x2bfff2,'\x20'),'phonenumber':String(_0x2bfff2[_0xc9f8('0x21')]),'description':intUtil[_0xc9f8('0x38')](_0x1bc3e8['Descriptions'],_0x2bfff2,'\x0a'),'regardingobjectid_contact@odata.bind':_0xc9f8('0x3b')+_0x11a685['enduserId']+')','ownerid@odata.bind':_0xc9f8('0x23')+_0x11a685[_0xc9f8('0x1a')]+')','directioncode':_0x11a685[_0xc9f8('0x40')]===_0xc9f8('0x41')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':_0xc9f8('0x23')+_0x11a685[_0xc9f8('0x1a')]+')','participationtypemask':_0x11a685[_0xc9f8('0x40')]==='queue'?0x2:0x1},{'partyid_contact@odata.bind':_0xc9f8('0x3b')+_0x11a685[_0xc9f8('0x28')]+')','participationtypemask':_0x11a685[_0xc9f8('0x40')]===_0xc9f8('0x41')?0x1:0x2}]},getCustomFields(_0x1bc3e8['Fields'],_0x2bfff2,_0x1bc3e8[_0xc9f8('0x37')])),'headers':{'Authorization':_0xc9f8('0x14')+_0x392663,'OData-Version':_0xc9f8('0x2c')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x19797d);})[_0xc9f8('0xe')](function(_0x17f754){var _0xb11c92=_0x17f754[_0xc9f8('0x24')][_0xc9f8('0x25')];var _0x8bd927=_0xb11c92['substring'](_0xb11c92['lastIndexOf']('(')+0x1,_0xb11c92['lastIndexOf'](')'));_0x11a685[_0xc9f8('0x42')]=_0x8bd927;_0x3ad2db(_0x11a685);})['catch'](function(_0x220a50){_0x4683cb(_0x220a50[_0xc9f8('0x12')]);});});}function emit(_0x243382,_0x54f6d4,_0x19185a,_0x41f886){var _0x118c0a={'uri':util[_0xc9f8('0x43')](_0xc9f8('0x44'),_0x243382,_0x19185a,_0x41f886)};io['to'](util[_0xc9f8('0x43')](_0xc9f8('0x45'),_0x54f6d4))['emit'](_0xc9f8('0x46'),_0x118c0a);}exports['cs']=function(_0xc2ff18,_0x17879e,_0x42aa5e,_0x11dcdf,_0x103265,_0x3f4f37,_0x24985c,_0x4cf581){var _0x489f4b={};_0x3f4f37[_0xc9f8('0xc')]=intUtil[_0xc9f8('0x47')](_0x3f4f37[_0xc9f8('0xc')]);_0x3f4f37[_0xc9f8('0x48')]=intUtil[_0xc9f8('0x47')](_0x3f4f37['serverUrl']);_0x489f4b['callDirection']=_0x4cf581===_0xc9f8('0x41')||_0x4cf581===_0xc9f8('0x49')?'queue':_0xc9f8('0x1f');var _0x388505=util[_0xc9f8('0x43')](_0xc9f8('0x4a'),_0x3f4f37[_0xc9f8('0xc')]);var _0x52cc22=util[_0xc9f8('0x43')](_0xc9f8('0x4b'),_0x3f4f37[_0xc9f8('0x4c')]);var _0x5b1f19=util[_0xc9f8('0x43')](_0xc9f8('0x4d'),_0x3f4f37[_0xc9f8('0x48')],_0x17879e['uniqueid'],md5(_0x17879e['uniqueid']));if(_0x103265&&_0x103265[_0xc9f8('0x4e')]){logger['info'](_0xc9f8('0x4f'),_0xc9f8('0x50'));_0x17879e['recordingURL']=_0x5b1f19;}else if(_0x24985c&&_0x24985c['recordingFormat']&&_0x24985c[_0xc9f8('0x51')]!==_0xc9f8('0x52')){logger['info']('[OUTBOUND]',_0xc9f8('0x50'));_0x17879e[_0xc9f8('0x53')]=_0x5b1f19;}else{_0x17879e[_0xc9f8('0x53')]='';}return getUser(_0x489f4b,_0x3f4f37,_0x11dcdf,_0x52cc22,_0x388505,_0x4cf581)[_0xc9f8('0xe')](function(_0x200245){logger[_0xc9f8('0x18')]('['+_0x4cf581[_0xc9f8('0x1c')]()+_0xc9f8('0x54'),_0x200245[_0xc9f8('0x1a')]);logger['info']('['+_0x4cf581[_0xc9f8('0x1c')]()+_0xc9f8('0x55'),_0x200245[_0xc9f8('0x56')]);return getEndUser(_0x200245,_0x3f4f37,_0x52cc22,_0x388505,_0x17879e,_0x4cf581);})[_0xc9f8('0xe')](function(_0x23593b){logger[_0xc9f8('0x18')]('['+_0x4cf581['toUpperCase']()+_0xc9f8('0x57'),_0x23593b['enduserId']);logger['info']('['+_0x4cf581[_0xc9f8('0x1c')]()+_0xc9f8('0x58'),_0x17879e[_0xc9f8('0x21')]);return getTicket(_0x23593b,_0x3f4f37,_0x52cc22,_0x388505,_0x17879e,_0x42aa5e,_0x4cf581);})['then'](function(_0x1063be){logger[_0xc9f8('0x18')](util[_0xc9f8('0x43')]('['+_0x4cf581[_0xc9f8('0x1c')]()+_0xc9f8('0x59'),_0x42aa5e['ticketType'],_0x1063be['ticketId']));logger[_0xc9f8('0x18')](util[_0xc9f8('0x43')]('['+_0x4cf581[_0xc9f8('0x1c')]()+_0xc9f8('0x5a'),_0x4cf581));if(_0x4cf581!==_0xc9f8('0x49')){logger[_0xc9f8('0x18')]('['+_0x4cf581[_0xc9f8('0x1c')]()+']',_0xc9f8('0x5b'));emit(_0x3f4f37[_0xc9f8('0xc')],_0x11dcdf['name'],_0x42aa5e[_0xc9f8('0x37')],_0x1063be['ticketId']);}})['catch'](function(_0x3d111a){logger[_0xc9f8('0x10')]('['+_0x4cf581[_0xc9f8('0x1c')]()+_0xc9f8('0x5c'),util[_0xc9f8('0x5d')](_0x3d111a,{'showHidden':!![],'depth':null}));});};