Built motion from commit (unavailable).|2.4.18
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xf1e2=['phonecall','callDirection','queue','Fields','ticketId','format','user:%s','trigger:browser:url','serverUrl','stripTrailingSlash','abandoned','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','tenantId','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','monitor_format','[QUEUE]','recordingFormat','none','recordingURL',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20Call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','name',']\x20Error\x20running\x20Dynamics365\x20integration','inspect','bluebird','request-promise','util','./util','md5','ioredis','../../../../config/logger','dynamics365','../../../../config/environment','redis','defaults','socket.io-emitter','POST','clientId','remoteUri','password','clientSecret','access_token','catch','error','toUpperCase',']\x20Wrong\x20credentials!','message','then','GET','4.0','value','email','isdisabled','info',']\x20Agent\x20found\x20','systemuserid','userId',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userEmail','username','internalemailaddress','outbound','destcalleridnum','calleridnum','contacts','/systemusers(','headers','odata-entityid','substring','lastIndexOf','enduserId','contacts?$select=telephone1','Bearer\x20','toLowerCase','telephone1',']\x20Enduser\x20Created!','forEach','type','string','nameField','customField','idField','indexOf','content','incident','assign','getString','Subjects','/contacts(','ticketType'];(function(_0x209f9c,_0x4ea385){var _0x13c1ef=function(_0x455599){while(--_0x455599){_0x209f9c['push'](_0x209f9c['shift']());}};_0x13c1ef(++_0x4ea385);}(_0xf1e2,0x13a));var _0x2f1e=function(_0x4f7155,_0x27ab1b){_0x4f7155=_0x4f7155-0x0;var _0x95d703=_0xf1e2[_0x4f7155];return _0x95d703;};'use strict';var _=require('lodash');var BPromise=require(_0x2f1e('0x0'));var rp=require(_0x2f1e('0x1'));var util=require(_0x2f1e('0x2'));var intUtil=require(_0x2f1e('0x3'));var md5=require(_0x2f1e('0x4'));var Redis=require(_0x2f1e('0x5'));var logger=require(_0x2f1e('0x6'))(_0x2f1e('0x7'));var config=require(_0x2f1e('0x8'));config[_0x2f1e('0x9')]=_[_0x2f1e('0xa')](config[_0x2f1e('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x2f1e('0xb'))(new Redis(config[_0x2f1e('0x9')]));function getAuthToken(_0x436e04,_0x4fdae5,_0x17b88a){var _0x57e208={'method':_0x2f1e('0xc'),'uri':_0x4fdae5,'form':{'client_id':_0x436e04[_0x2f1e('0xd')],'resource':_0x436e04[_0x2f1e('0xe')],'username':_0x436e04['username'],'password':_0x436e04[_0x2f1e('0xf')],'grant_type':_0x2f1e('0xf'),'client_secret':_0x436e04[_0x2f1e('0x10')]},'json':!![]};return rp(_0x57e208)['then'](function(_0x1cfd22){return _0x1cfd22[_0x2f1e('0x11')];})[_0x2f1e('0x12')](function(_0x3bcbe2){logger[_0x2f1e('0x13')]('['+[_0x17b88a[_0x2f1e('0x14')]()]+_0x2f1e('0x15'));return _0x3bcbe2[_0x2f1e('0x16')];});}function getUser(_0x660b6,_0x2a7730,_0x24d743,_0xda2d02,_0x2dbffe,_0x109b3a){return new BPromise(function(_0xf240f5,_0x3c1aff){return getAuthToken(_0x2a7730,_0xda2d02,_0x109b3a)[_0x2f1e('0x17')](function(_0x2c2b43){var _0xd32eec={'method':_0x2f1e('0x18'),'uri':_0x2dbffe+'systemusers?$select=internalemailaddress,isdisabled,systemuserid','headers':{'Authorization':'Bearer\x20'+_0x2c2b43,'OData-Version':_0x2f1e('0x19')},'json':!![]};return rp(_0xd32eec);})[_0x2f1e('0x17')](function(_0x1ac68f){var _0x2cf510=_0x1ac68f[_0x2f1e('0x1a')];var _0xe0b008=![];var _0xdedb0a=null;if(!_['isNil'](_0x24d743)){if(intUtil['validateEmail'](_0x24d743[_0x2f1e('0x1b')])){_0x660b6['userEmail']=_0x24d743[_0x2f1e('0x1b')];for(_0xdedb0a=0x0;_0xdedb0a<_0x2cf510['length'];_0xdedb0a++){if(_0x2cf510[_0xdedb0a]['internalemailaddress']===_0x24d743['email']&&!_0x2cf510[_0xdedb0a][_0x2f1e('0x1c')]){_0xe0b008=!![];logger[_0x2f1e('0x1d')]('['+[_0x109b3a[_0x2f1e('0x14')]()]+_0x2f1e('0x1e')+_0x2cf510[_0xdedb0a][_0x2f1e('0x1f')]+'!');_0x660b6[_0x2f1e('0x20')]=_0x2cf510[_0xdedb0a][_0x2f1e('0x1f')];}}}}if(!_0xe0b008){logger[_0x2f1e('0x1d')]('['+[_0x109b3a[_0x2f1e('0x14')]()]+_0x2f1e('0x21'));_0x660b6[_0x2f1e('0x22')]=_0x2a7730[_0x2f1e('0x23')];for(_0xdedb0a=0x0;_0xdedb0a<_0x2cf510['length'];_0xdedb0a++){if(_0x2cf510[_0xdedb0a][_0x2f1e('0x24')]===_0x2a7730['username']){_0x660b6[_0x2f1e('0x20')]=_0x2cf510[_0xdedb0a][_0x2f1e('0x1f')];}}}_0xf240f5(_0x660b6);})[_0x2f1e('0x12')](function(_0x544759){_0x3c1aff(_0x544759[_0x2f1e('0x16')]);});});}function createEndUser(_0x3aa14e,_0x1a70be,_0x5c005b,_0x4dac4f,_0x51dccf,_0x249aa7){return new BPromise(function(_0x2a679a,_0x2dfc22){return getAuthToken(_0x1a70be,_0x5c005b,_0x249aa7)['then'](function(_0x12471e){var _0x14a92f=_0x249aa7['toLowerCase']()===_0x2f1e('0x25')?_0x51dccf[_0x2f1e('0x26')]:_0x51dccf[_0x2f1e('0x27')];var _0x5dfbb4={'method':'POST','uri':_0x4dac4f+_0x2f1e('0x28'),'body':{'telephone1':_0x14a92f,'fullname':_0x14a92f,'firstname':_0x14a92f,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x2f1e('0x29')+_0x3aa14e[_0x2f1e('0x20')]+')'},'headers':{'Authorization':'Bearer\x20'+_0x12471e,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x5dfbb4);})[_0x2f1e('0x17')](function(_0x2e6d4b){var _0x498bbe=_0x2e6d4b[_0x2f1e('0x2a')][_0x2f1e('0x2b')];var _0x1eaa80=_0x498bbe[_0x2f1e('0x2c')](_0x498bbe[_0x2f1e('0x2d')]('(')+0x1,_0x498bbe[_0x2f1e('0x2d')](')'));_0x3aa14e[_0x2f1e('0x2e')]=_0x1eaa80;_0x2a679a(_0x3aa14e);})[_0x2f1e('0x12')](function(_0x14b632){_0x2dfc22(_0x14b632[_0x2f1e('0x16')]);});});}function getEndUser(_0x1eaec8,_0x4dde15,_0x189993,_0x56fe12,_0x2aeb35,_0x19a038){return new BPromise(function(_0x415d1c,_0x57f033){return getAuthToken(_0x4dde15,_0x189993,_0x19a038)[_0x2f1e('0x17')](function(_0x815bd0){var _0xac76ea={'method':_0x2f1e('0x18'),'uri':_0x56fe12+_0x2f1e('0x2f'),'headers':{'Authorization':_0x2f1e('0x30')+_0x815bd0,'If-None-Match':null,'OData-Version':'4.0'},'json':!![]};return rp(_0xac76ea);})[_0x2f1e('0x17')](function(_0x4e39bd){var _0x6bab59=null;if(_0x4e39bd){var _0x572999=_0x4e39bd[_0x2f1e('0x1a')];var _0x2d8363=![];for(_0x6bab59=0x0;_0x6bab59<_0x572999['length'];_0x6bab59++){var _0x336db5=_0x19a038[_0x2f1e('0x31')]()===_0x2f1e('0x25')?_0x2aeb35['destcalleridnum']:_0x2aeb35[_0x2f1e('0x27')];if(_0x572999[_0x6bab59][_0x2f1e('0x32')]===_0x336db5){_0x2d8363=!![];_0x1eaec8[_0x2f1e('0x2e')]=_0x572999[_0x6bab59]['contactid'];}}if(_0x2d8363){_0x415d1c(_0x1eaec8);}else{return createEndUser(_0x1eaec8,_0x4dde15,_0x189993,_0x56fe12,_0x2aeb35,_0x19a038)[_0x2f1e('0x17')](function(_0x894627){logger[_0x2f1e('0x1d')]('['+[_0x19a038[_0x2f1e('0x14')]()]+']\x20Enduser\x20created!',_0x894627[_0x2f1e('0x2e')]);_0x415d1c(_0x894627);});}}else{return createEndUser(_0x1eaec8,_0x4dde15,_0x189993,_0x56fe12,_0x2aeb35,_0x19a038)[_0x2f1e('0x17')](function(_0x4d00f1){logger[_0x2f1e('0x1d')]('['+[_0x19a038[_0x2f1e('0x14')]()]+_0x2f1e('0x33'),_0x4d00f1['enduserId']);_0x415d1c(_0x4d00f1);});}});});}function getCustomFields(_0x25ef93,_0x419447,_0x46b4f9){var _0x2d8da4={};if(_0x25ef93['length']>0x0){_[_0x2f1e('0x34')](_0x25ef93,function(_0x450ca0){if(_0x450ca0[_0x2f1e('0x35')]===_0x2f1e('0x36')&&_0x450ca0[_0x2f1e('0x37')]&&!_0x450ca0[_0x2f1e('0x38')]){var _0x50be38=_0x450ca0[_0x2f1e('0x39')][_0x2f1e('0x31')]();var _0x30478e=_0x50be38[_0x2f1e('0x2c')](0x0,_0x50be38[_0x2f1e('0x3a')]('_'));var _0x482de9=_0x50be38[_0x2f1e('0x2c')](_0x50be38[_0x2f1e('0x3a')]('_')+0x1);if(_0x30478e===_0x46b4f9){_0x2d8da4[_0x482de9]=_0x450ca0[_0x2f1e('0x3b')];}}});}return _0x2d8da4;}function getTicket(_0x3c4752,_0x5ce25f,_0x290c42,_0x24959e,_0x198e0a,_0x3c7a63,_0x12d447){return new BPromise(function(_0x34a13c,_0x382ffd){var _0x45d853;return getAuthToken(_0x5ce25f,_0x290c42,_0x12d447)[_0x2f1e('0x17')](function(_0x1186f7){if(_0x3c7a63['ticketType']===_0x2f1e('0x3c')){_0x45d853={'method':'POST','uri':_0x24959e+'incidents','body':Object[_0x2f1e('0x3d')]({},{'title':intUtil[_0x2f1e('0x3e')](_0x3c7a63[_0x2f1e('0x3f')],_0x198e0a,'\x20'),'description':intUtil[_0x2f1e('0x3e')](_0x3c7a63['Descriptions'],_0x198e0a,'\x0a'),'customerid_contact@odata.bind':_0x2f1e('0x40')+_0x3c4752[_0x2f1e('0x2e')]+')','ownerid@odata.bind':_0x2f1e('0x29')+_0x3c4752[_0x2f1e('0x20')]+')','caseorigincode':'1'},getCustomFields(_0x3c7a63['Fields'],_0x198e0a,_0x3c7a63['ticketType'])),'headers':{'Authorization':_0x2f1e('0x30')+_0x1186f7,'OData-Version':_0x2f1e('0x19')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x3c7a63[_0x2f1e('0x41')]===_0x2f1e('0x42')){_0x45d853={'method':_0x2f1e('0xc'),'uri':_0x24959e+'phonecalls','body':Object[_0x2f1e('0x3d')]({},{'subject':intUtil[_0x2f1e('0x3e')](_0x3c7a63[_0x2f1e('0x3f')],_0x198e0a,'\x20'),'phonenumber':String(_0x198e0a[_0x2f1e('0x27')]),'description':intUtil[_0x2f1e('0x3e')](_0x3c7a63['Descriptions'],_0x198e0a,'\x0a'),'regardingobjectid_contact@odata.bind':_0x2f1e('0x40')+_0x3c4752[_0x2f1e('0x2e')]+')','ownerid@odata.bind':_0x2f1e('0x29')+_0x3c4752['userId']+')','directioncode':_0x3c4752[_0x2f1e('0x43')]===_0x2f1e('0x44')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':_0x2f1e('0x29')+_0x3c4752[_0x2f1e('0x20')]+')','participationtypemask':_0x3c4752[_0x2f1e('0x43')]==='queue'?0x2:0x1},{'partyid_contact@odata.bind':_0x2f1e('0x40')+_0x3c4752[_0x2f1e('0x2e')]+')','participationtypemask':_0x3c4752['callDirection']==='queue'?0x1:0x2}]},getCustomFields(_0x3c7a63[_0x2f1e('0x45')],_0x198e0a,_0x3c7a63[_0x2f1e('0x41')])),'headers':{'Authorization':_0x2f1e('0x30')+_0x1186f7,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x45d853);})['then'](function(_0x3014cc){var _0x2908ba=_0x3014cc['headers'][_0x2f1e('0x2b')];var _0x278658=_0x2908ba[_0x2f1e('0x2c')](_0x2908ba[_0x2f1e('0x2d')]('(')+0x1,_0x2908ba[_0x2f1e('0x2d')](')'));_0x3c4752[_0x2f1e('0x46')]=_0x278658;_0x34a13c(_0x3c4752);})['catch'](function(_0x1714a2){_0x382ffd(_0x1714a2[_0x2f1e('0x16')]);});});}function emit(_0x395545,_0x57a5d3,_0x4e5aaf,_0xcee6b5){var _0x54b4bf={'uri':util[_0x2f1e('0x47')]('%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s',_0x395545,_0x4e5aaf,_0xcee6b5)};io['to'](util[_0x2f1e('0x47')](_0x2f1e('0x48'),_0x57a5d3))['emit'](_0x2f1e('0x49'),_0x54b4bf);}exports['cs']=function(_0x2799ec,_0x35947a,_0x4eb399,_0x4f4932,_0x3dfa36,_0x11564c,_0x1473f6,_0xe72abe){var _0x27748f={};_0x11564c['remoteUri']=intUtil['stripTrailingSlash'](_0x11564c[_0x2f1e('0xe')]);_0x11564c[_0x2f1e('0x4a')]=intUtil[_0x2f1e('0x4b')](_0x11564c[_0x2f1e('0x4a')]);_0x27748f['callDirection']=_0xe72abe==='queue'||_0xe72abe===_0x2f1e('0x4c')?_0x2f1e('0x44'):_0x2f1e('0x25');var _0x512102=util[_0x2f1e('0x47')](_0x2f1e('0x4d'),_0x11564c[_0x2f1e('0xe')]);var _0xc6963d=util[_0x2f1e('0x47')](_0x2f1e('0x4e'),_0x11564c[_0x2f1e('0x4f')]);var _0x188d47=util[_0x2f1e('0x47')](_0x2f1e('0x50'),_0x11564c[_0x2f1e('0x4a')],_0x35947a['uniqueid'],md5(_0x35947a['uniqueid']));if(_0x3dfa36&&_0x3dfa36[_0x2f1e('0x51')]){logger[_0x2f1e('0x1d')](_0x2f1e('0x52'),'Recording\x20is\x20enabled!');_0x35947a['recordingURL']=_0x188d47;}else if(_0x1473f6&&_0x1473f6[_0x2f1e('0x53')]&&_0x1473f6[_0x2f1e('0x53')]!==_0x2f1e('0x54')){logger[_0x2f1e('0x1d')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x35947a[_0x2f1e('0x55')]=_0x188d47;}else{_0x35947a[_0x2f1e('0x55')]='';}return getUser(_0x27748f,_0x11564c,_0x4f4932,_0xc6963d,_0x512102,_0xe72abe)[_0x2f1e('0x17')](function(_0xc39e2b){logger[_0x2f1e('0x1d')]('['+_0xe72abe[_0x2f1e('0x14')]()+_0x2f1e('0x56'),_0xc39e2b['userId']);logger['info']('['+_0xe72abe[_0x2f1e('0x14')]()+_0x2f1e('0x57'),_0xc39e2b[_0x2f1e('0x22')]);return getEndUser(_0xc39e2b,_0x11564c,_0xc6963d,_0x512102,_0x35947a,_0xe72abe);})[_0x2f1e('0x17')](function(_0x47f9ec){logger['info']('['+_0xe72abe[_0x2f1e('0x14')]()+_0x2f1e('0x58'),_0x47f9ec[_0x2f1e('0x2e')]);logger[_0x2f1e('0x1d')]('['+_0xe72abe[_0x2f1e('0x14')]()+_0x2f1e('0x59'),_0x35947a['calleridnum']);return getTicket(_0x47f9ec,_0x11564c,_0xc6963d,_0x512102,_0x35947a,_0x4eb399,_0xe72abe);})[_0x2f1e('0x17')](function(_0x217f3f){logger[_0x2f1e('0x1d')](util[_0x2f1e('0x47')]('['+_0xe72abe[_0x2f1e('0x14')]()+']\x20The\x20%s\x20ID\x20is:\x20%s',_0x4eb399[_0x2f1e('0x41')],_0x217f3f[_0x2f1e('0x46')]));logger[_0x2f1e('0x1d')](util[_0x2f1e('0x47')]('['+_0xe72abe[_0x2f1e('0x14')]()+_0x2f1e('0x5a'),_0xe72abe));if(_0xe72abe!=='abandoned'){logger[_0x2f1e('0x1d')]('['+_0xe72abe[_0x2f1e('0x14')]()+']',_0x2f1e('0x5b'));emit(_0x11564c['remoteUri'],_0x4f4932[_0x2f1e('0x5c')],_0x4eb399['ticketType'],_0x217f3f[_0x2f1e('0x46')]);}})[_0x2f1e('0x12')](function(_0x3ab340){logger[_0x2f1e('0x13')]('['+_0xe72abe[_0x2f1e('0x14')]()+_0x2f1e('0x5d'),util[_0x2f1e('0x5e')](_0x3ab340,{'showHidden':!![],'depth':null}));});};