Built motion from commit 9d0783e6.|2.6.13
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x3796=['queue','phonecalls','headers','odata-entityid','ticketId','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','emit','trigger:browser:url','stripTrailingSlash','serverUrl','unmanaged','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','moduleCreate','additionalSearchContact',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s',']\x20Call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','name',']\x20Error\x20running\x20Dynamics365\x20integration','util','./util','md5','ioredis','dynamics365','../../../../config/environment','redis','defaults','modernAuthentication','remoteUri','CloudProvider','data7','tenantId','resolve','data5','POST','clientId','username','password','clientSecret','then','access_token','error','toUpperCase','message','systemusers?$select=internalemailaddress,isdisabled,systemuserid','4.0','value','isNil','validateEmail','userEmail','email','length','info',']\x20Agent\x20found\x20','systemuserid',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','internalemailaddress','userId','catch','toLowerCase','outbound','destcalleridnum','calleridnum','/systemusers(','Bearer\x20','body','lastIndexOf','enduserId','telephone1','contacts?$select=','replace','contactid',']\x20Enduser\x20NOT\x20Created\x20-\x20ModuleCreate\x20=\x20Nothing','forEach','includes','string','picklist','type','customField','indexOf','substring','ticketType','incident','incidents','assign','Descriptions','/contacts(','Fields','callDirection'];(function(_0x4b51d5,_0x2e0dd6){var _0x323a92=function(_0x51b23e){while(--_0x51b23e){_0x4b51d5['push'](_0x4b51d5['shift']());}};_0x323a92(++_0x2e0dd6);}(_0x3796,0x152));var _0x6379=function(_0x29d94e,_0xf386d6){_0x29d94e=_0x29d94e-0x0;var _0x106237=_0x3796[_0x29d94e];return _0x106237;};'use strict';var _=require('lodash');var rp=require('request-promise');var util=require(_0x6379('0x0'));var intUtil=require(_0x6379('0x1'));var md5=require(_0x6379('0x2'));var Redis=require(_0x6379('0x3'));var logger=require('../../../../config/logger')(_0x6379('0x4'));var config=require(_0x6379('0x5'));config[_0x6379('0x6')]=_[_0x6379('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x6379('0x6')]));function getAuthToken(_0x41bb5c,_0x9f2c0a,_0x1f8383){if(_0x41bb5c[_0x6379('0x8')]){_0x41bb5c[_0x6379('0x9')]=_0x41bb5c[_0x6379('0xa')][_0x6379('0xb')];_0x41bb5c[_0x6379('0xc')]=_0x41bb5c['CloudProvider']['data2'];return Promise[_0x6379('0xd')](_0x41bb5c[_0x6379('0xa')][_0x6379('0xe')]);}var _0x3a365a={'method':_0x6379('0xf'),'uri':_0x9f2c0a,'form':{'client_id':_0x41bb5c[_0x6379('0x10')],'resource':_0x41bb5c[_0x6379('0x9')],'username':_0x41bb5c[_0x6379('0x11')],'password':_0x41bb5c[_0x6379('0x12')],'grant_type':_0x6379('0x12'),'client_secret':_0x41bb5c[_0x6379('0x13')]},'json':!![]};return rp(_0x3a365a)[_0x6379('0x14')](function(_0x4831b7){return _0x4831b7[_0x6379('0x15')];})['catch'](function(_0x503f53){logger[_0x6379('0x16')]('['+[_0x1f8383[_0x6379('0x17')]()]+']\x20Wrong\x20credentials!');return _0x503f53[_0x6379('0x18')];});}function getUser(_0x3654ef,_0x4511f3,_0x5531f7,_0x355b78,_0x7e82ed,_0x41a798){return new Promise(function(_0x5832c2,_0x121173){return getAuthToken(_0x4511f3,_0x355b78,_0x41a798)[_0x6379('0x14')](function(_0x500890){var _0x55521e={'method':'GET','uri':_0x7e82ed+_0x6379('0x19'),'headers':{'Authorization':'Bearer\x20'+_0x500890,'OData-Version':_0x6379('0x1a')},'json':!![]};return rp(_0x55521e);})['then'](function(_0x2e0dc9){var _0x5642e8=_0x2e0dc9[_0x6379('0x1b')];var _0x133393=![];var _0x177f30=null;if(!_[_0x6379('0x1c')](_0x5531f7)){if(intUtil[_0x6379('0x1d')](_0x5531f7['email'])){_0x3654ef[_0x6379('0x1e')]=_0x5531f7[_0x6379('0x1f')];for(_0x177f30=0x0;_0x177f30<_0x5642e8[_0x6379('0x20')];_0x177f30++){if(_0x5642e8[_0x177f30]['internalemailaddress']===_0x5531f7[_0x6379('0x1f')]&&!_0x5642e8[_0x177f30]['isdisabled']){_0x133393=!![];logger[_0x6379('0x21')]('['+[_0x41a798[_0x6379('0x17')]()]+_0x6379('0x22')+_0x5642e8[_0x177f30][_0x6379('0x23')]+'!');_0x3654ef['userId']=_0x5642e8[_0x177f30][_0x6379('0x23')];}}}}if(!_0x133393){logger['info']('['+[_0x41a798[_0x6379('0x17')]()]+_0x6379('0x24'));_0x3654ef[_0x6379('0x1e')]=_0x4511f3[_0x6379('0x11')];for(_0x177f30=0x0;_0x177f30<_0x5642e8['length'];_0x177f30++){if(_0x5642e8[_0x177f30][_0x6379('0x25')]===_0x4511f3[_0x6379('0x11')]){_0x3654ef[_0x6379('0x26')]=_0x5642e8[_0x177f30][_0x6379('0x23')];}}}_0x5832c2(_0x3654ef);})[_0x6379('0x27')](function(_0x5ae0d0){_0x121173(_0x5ae0d0[_0x6379('0x18')]);});});}function createEndUser(_0x317579,_0x4e0e60,_0x4e2eb0,_0x37d2da,_0x1d3584,_0x3757d9,_0x5e3303){return new Promise(function(_0x341e28,_0x38cd53){return getAuthToken(_0x4e0e60,_0x4e2eb0,_0x3757d9)[_0x6379('0x14')](function(_0x3e4ada){var _0x3b40d7=_0x3757d9[_0x6379('0x28')]()===_0x6379('0x29')?_0x1d3584[_0x6379('0x2a')]:_0x1d3584[_0x6379('0x2b')];var _0x2d34b0={'method':_0x6379('0xf'),'uri':_0x37d2da+'contacts','body':{'fullname':_0x3b40d7,'firstname':_0x3b40d7,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x6379('0x2c')+_0x317579['userId']+')'},'headers':{'Authorization':_0x6379('0x2d')+_0x3e4ada,'OData-Version':_0x6379('0x1a')},'json':!![],'resolveWithFullResponse':!![]};_0x2d34b0[_0x6379('0x2e')][_0x5e3303]=_0x3b40d7;return rp(_0x2d34b0);})[_0x6379('0x14')](function(_0x5d998b){var _0x237218=_0x5d998b['headers']['odata-entityid'];var _0x21e16b=_0x237218['substring'](_0x237218['lastIndexOf']('(')+0x1,_0x237218[_0x6379('0x2f')](')'));_0x317579[_0x6379('0x30')]=_0x21e16b;_0x341e28(_0x317579);})[_0x6379('0x27')](function(_0xdbbd11){_0x38cd53(_0xdbbd11[_0x6379('0x18')]);});});}function getEndUser(_0x15d854,_0x439ece,_0x2e2bea,_0x1e2446,_0x2a9546,_0xa8d62e,_0x3d5991,_0x30d009){var _0x28bb9b=_0xa8d62e[_0x6379('0x28')]()===_0x6379('0x29')?_0x2a9546[_0x6379('0x2a')]:_0x2a9546['calleridnum'];return getAuthToken(_0x439ece,_0x2e2bea,_0xa8d62e)[_0x6379('0x14')](function(_0x29db9b){_0x30d009=_0x30d009?_0x30d009:_0x6379('0x31');var _0x274944={'method':'GET','uri':_0x1e2446+_0x6379('0x32')+_0x30d009+'&$filter='+_0x30d009+'\x20eq\x20\x27'+_0x28bb9b[_0x6379('0x33')]('+','%2b')+'\x27','headers':{'Authorization':_0x6379('0x2d')+_0x29db9b,'If-None-Match':null,'OData-Version':'4.0'},'json':!![]};return rp(_0x274944);})[_0x6379('0x14')](function(_0xae7217){var _0x13389d=![];if(!_0xae7217)return _0x13389d;var _0x4c4939=_0xae7217[_0x6379('0x1b')];for(var _0x41a2df=0x0;_0x41a2df<_0x4c4939[_0x6379('0x20')];_0x41a2df++){if(_0x4c4939[_0x41a2df][_0x30d009]===_0x28bb9b){_0x13389d=!![];_0x15d854[_0x6379('0x30')]=_0x4c4939[_0x41a2df][_0x6379('0x34')];}}return _0x13389d;})[_0x6379('0x14')](function(_0x4e8d46){if(_0x4e8d46)return _0x15d854;if(_0x3d5991==='nothing'){logger[_0x6379('0x21')]('['+[_0xa8d62e[_0x6379('0x17')]()]+_0x6379('0x35'));return _0x15d854;}return createEndUser(_0x15d854,_0x439ece,_0x2e2bea,_0x1e2446,_0x2a9546,_0xa8d62e,_0x30d009)[_0x6379('0x14')](function(_0xa0b98b){logger[_0x6379('0x21')]('['+[_0xa8d62e[_0x6379('0x17')]()]+']\x20Enduser\x20created!',_0xa0b98b[_0x6379('0x30')]);return _0xa0b98b;});});}function getCustomFields(_0x5a43d6,_0x131860,_0x46c37f){var _0x241997={};if(_0x5a43d6[_0x6379('0x20')]>0x0){_[_0x6379('0x36')](_0x5a43d6,function(_0x117c8e){if(_[_0x6379('0x37')]([_0x6379('0x38'),_0x6379('0x39')],_0x117c8e[_0x6379('0x3a')])&&_0x117c8e['nameField']&&!_0x117c8e[_0x6379('0x3b')]){var _0x2d66c2=_0x117c8e['idField'][_0x6379('0x28')]();var _0x53d68e=_0x2d66c2['substring'](0x0,_0x2d66c2[_0x6379('0x3c')]('_'));var _0x20889a=_0x2d66c2[_0x6379('0x3d')](_0x2d66c2[_0x6379('0x3c')]('_')+0x1);if(_0x53d68e===_0x46c37f){_0x241997[_0x20889a]=_0x117c8e['content'];}}});}return _0x241997;}function getTicket(_0x3bc9de,_0x1899fb,_0x3fef8c,_0x86ae2a,_0x41d654,_0x4d40f7,_0x158b0c){return new Promise(function(_0x5b556d,_0x391d8b){var _0x543276;return getAuthToken(_0x1899fb,_0x3fef8c,_0x158b0c)[_0x6379('0x14')](function(_0x31c525){if(_0x4d40f7[_0x6379('0x3e')]===_0x6379('0x3f')){_0x543276={'method':_0x6379('0xf'),'uri':_0x86ae2a+_0x6379('0x40'),'body':Object[_0x6379('0x41')]({},{'title':intUtil['getString'](_0x4d40f7['Subjects'],_0x41d654,'\x20'),'description':intUtil['getString'](_0x4d40f7[_0x6379('0x42')],_0x41d654,'\x0a'),'customerid_contact@odata.bind':_0x3bc9de['enduserId']?_0x6379('0x43')+_0x3bc9de[_0x6379('0x30')]+')':undefined,'ownerid@odata.bind':'/systemusers('+_0x3bc9de['userId']+')','caseorigincode':'1'},getCustomFields(_0x4d40f7[_0x6379('0x44')],_0x41d654,_0x4d40f7[_0x6379('0x3e')])),'headers':{'Authorization':'Bearer\x20'+_0x31c525,'OData-Version':_0x6379('0x1a')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x4d40f7[_0x6379('0x3e')]==='phonecall'){var _0x537795=_0x3bc9de[_0x6379('0x30')]?[{'partyid_systemuser@odata.bind':'/systemusers('+_0x3bc9de[_0x6379('0x26')]+')','participationtypemask':_0x3bc9de[_0x6379('0x45')]===_0x6379('0x46')?0x2:0x1},{'partyid_contact@odata.bind':_0x6379('0x43')+_0x3bc9de[_0x6379('0x30')]+')','participationtypemask':_0x3bc9de[_0x6379('0x45')]==='queue'?0x1:0x2}]:[{'partyid_systemuser@odata.bind':_0x6379('0x2c')+_0x3bc9de['userId']+')','participationtypemask':_0x3bc9de[_0x6379('0x45')]===_0x6379('0x46')?0x2:0x1}];_0x543276={'method':'POST','uri':_0x86ae2a+_0x6379('0x47'),'body':Object[_0x6379('0x41')]({},{'subject':intUtil['getString'](_0x4d40f7['Subjects'],_0x41d654,'\x20'),'phonenumber':String(_0x41d654[_0x6379('0x2b')]),'description':intUtil['getString'](_0x4d40f7['Descriptions'],_0x41d654,'\x0a'),'regardingobjectid_contact@odata.bind':_0x3bc9de['enduserId']?_0x6379('0x43')+_0x3bc9de['enduserId']+')':undefined,'ownerid@odata.bind':_0x6379('0x2c')+_0x3bc9de['userId']+')','directioncode':_0x3bc9de[_0x6379('0x45')]==='queue'?![]:!![],'phonecall_activity_parties':_0x537795},getCustomFields(_0x4d40f7[_0x6379('0x44')],_0x41d654,_0x4d40f7[_0x6379('0x3e')])),'headers':{'Authorization':'Bearer\x20'+_0x31c525,'OData-Version':_0x6379('0x1a')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x543276);})[_0x6379('0x14')](function(_0x45c2fe){var _0xc598e0=_0x45c2fe[_0x6379('0x48')][_0x6379('0x49')];var _0x4e7515=_0xc598e0[_0x6379('0x3d')](_0xc598e0[_0x6379('0x2f')]('(')+0x1,_0xc598e0[_0x6379('0x2f')](')'));_0x3bc9de[_0x6379('0x4a')]=_0x4e7515;_0x5b556d(_0x3bc9de);})[_0x6379('0x27')](function(_0x1b7fd6){_0x391d8b(_0x1b7fd6['message']);});});}function emit(_0x2db553,_0x437eff,_0x42d58f,_0x3e8b0e){var _0x38c697={'uri':util[_0x6379('0x4b')](_0x6379('0x4c'),_0x2db553,_0x42d58f,_0x3e8b0e)};io['to'](util[_0x6379('0x4b')]('user:%s',_0x437eff))[_0x6379('0x4d')](_0x6379('0x4e'),_0x38c697);}exports['cs']=function(_0x3802b7,_0x20ce90,_0x450df9,_0x4be086,_0x195717,_0x40ff88,_0x1cfa9b,_0x4c7f83){var _0x4215e6={};_0x40ff88[_0x6379('0x9')]=_0x40ff88[_0x6379('0x8')]?intUtil[_0x6379('0x4f')](_0x40ff88[_0x6379('0xa')][_0x6379('0xb')]):intUtil['stripTrailingSlash'](_0x40ff88[_0x6379('0x9')]);_0x40ff88[_0x6379('0x50')]=intUtil['stripTrailingSlash'](_0x40ff88[_0x6379('0x50')]);_0x4215e6[_0x6379('0x45')]=_0x4c7f83===_0x6379('0x46')||_0x4c7f83===_0x6379('0x51')?_0x6379('0x46'):_0x6379('0x29');var _0x43ddf8=_0x40ff88[_0x6379('0x8')]?util[_0x6379('0x4b')](_0x6379('0x52'),_0x40ff88[_0x6379('0xa')][_0x6379('0xb')]):util['format']('%s/api/data/v9.0/',_0x40ff88[_0x6379('0x9')]);var _0x56321c=util['format'](_0x6379('0x53'),_0x40ff88[_0x6379('0xc')]);var _0x592ca5=util['format'](_0x6379('0x54'),_0x40ff88['serverUrl'],_0x20ce90['uniqueid'],md5(_0x20ce90[_0x6379('0x55')]));if(_0x195717&&_0x195717[_0x6379('0x56')]){logger[_0x6379('0x21')](_0x6379('0x57'),_0x6379('0x58'));_0x20ce90[_0x6379('0x59')]=_0x592ca5;}else if(_0x1cfa9b&&_0x1cfa9b[_0x6379('0x5a')]&&_0x1cfa9b['recordingFormat']!==_0x6379('0x5b')){logger['info'](_0x6379('0x5c'),_0x6379('0x58'));_0x20ce90[_0x6379('0x59')]=_0x592ca5;}else{_0x20ce90[_0x6379('0x59')]='';}return getUser(_0x4215e6,_0x40ff88,_0x4be086,_0x56321c,_0x43ddf8,_0x4c7f83)[_0x6379('0x14')](function(_0x54c2f6){logger['info']('['+_0x4c7f83[_0x6379('0x17')]()+']\x20The\x20User\x20ID\x20is:',_0x54c2f6['userId']);logger[_0x6379('0x21')]('['+_0x4c7f83['toUpperCase']()+']\x20The\x20User\x20email\x20is:',_0x54c2f6[_0x6379('0x1e')]);return getEndUser(_0x54c2f6,_0x40ff88,_0x56321c,_0x43ddf8,_0x20ce90,_0x4c7f83,_0x450df9[_0x6379('0x5d')],_0x450df9[_0x6379('0x5e')]);})[_0x6379('0x14')](function(_0x53773a){logger[_0x6379('0x21')]('['+_0x4c7f83[_0x6379('0x17')]()+_0x6379('0x5f'),_0x53773a[_0x6379('0x30')]);logger[_0x6379('0x21')]('['+_0x4c7f83[_0x6379('0x17')]()+_0x6379('0x60'),_0x20ce90[_0x6379('0x2b')]);return getTicket(_0x53773a,_0x40ff88,_0x56321c,_0x43ddf8,_0x20ce90,_0x450df9,_0x4c7f83);})[_0x6379('0x14')](function(_0x2b5133){logger['info'](util[_0x6379('0x4b')]('['+_0x4c7f83[_0x6379('0x17')]()+_0x6379('0x61'),_0x450df9[_0x6379('0x3e')],_0x2b5133[_0x6379('0x4a')]));logger['info'](util[_0x6379('0x4b')]('['+_0x4c7f83[_0x6379('0x17')]()+_0x6379('0x62'),_0x4c7f83));if(_0x4c7f83!==_0x6379('0x51')&&_0x450df9['openNewTab']){logger[_0x6379('0x21')]('['+_0x4c7f83[_0x6379('0x17')]()+']',_0x6379('0x63'));emit(_0x40ff88[_0x6379('0x9')],_0x4be086[_0x6379('0x64')],_0x450df9['ticketType'],_0x2b5133['ticketId']);}})[_0x6379('0x27')](function(_0x418d11){logger['error']('['+_0x4c7f83[_0x6379('0x17')]()+_0x6379('0x65'),_0x418d11[_0x6379('0x18')]);console[_0x6379('0x16')]('Error\x20running\x20Dynamics365\x20integration',_0x418d11);});};