Built motion from commit (unavailable).|2.5.22
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x8120=['emit','serverUrl','stripTrailingSlash','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...','name','inspect','lodash','bluebird','request-promise','util','./util','md5','ioredis','../../../../config/logger','dynamics365','../../../../config/environment','redis','defaults','POST','remoteUri','username','password','then','error','toUpperCase',']\x20Wrong\x20credentials!','message','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','4.0','value','validateEmail','length','email','isdisabled','info',']\x20Agent\x20found\x20','systemuserid','userId','userEmail','internalemailaddress','outbound','destcalleridnum','calleridnum','/systemusers(','odata-entityid','substring','lastIndexOf','enduserId','contacts?$select=telephone1','toLowerCase','telephone1','contactid',']\x20Enduser\x20created!',']\x20Enduser\x20Created!','forEach','string','nameField','customField','idField','indexOf','content','incident','incidents','assign','Subjects','Descriptions','/contacts(','ticketType','phonecall','phonecalls','getString','callDirection','queue','Fields','headers','ticketId','catch','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','user:%s'];(function(_0x1a12eb,_0x4de293){var _0x193910=function(_0x57995f){while(--_0x57995f){_0x1a12eb['push'](_0x1a12eb['shift']());}};_0x193910(++_0x4de293);}(_0x8120,0x194));var _0x0812=function(_0x3ed684,_0x47e8b3){_0x3ed684=_0x3ed684-0x0;var _0x2592b5=_0x8120[_0x3ed684];return _0x2592b5;};'use strict';var _=require(_0x0812('0x0'));var BPromise=require(_0x0812('0x1'));var rp=require(_0x0812('0x2'));var util=require(_0x0812('0x3'));var intUtil=require(_0x0812('0x4'));var md5=require(_0x0812('0x5'));var Redis=require(_0x0812('0x6'));var logger=require(_0x0812('0x7'))(_0x0812('0x8'));var config=require(_0x0812('0x9'));config[_0x0812('0xa')]=_[_0x0812('0xb')](config[_0x0812('0xa')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0812('0xa')]));function getAuthToken(_0x2054a9,_0x2a0be5,_0x12bd71){var _0x34d3ee={'method':_0x0812('0xc'),'uri':_0x2a0be5,'form':{'client_id':_0x2054a9['clientId'],'resource':_0x2054a9[_0x0812('0xd')],'username':_0x2054a9[_0x0812('0xe')],'password':_0x2054a9['password'],'grant_type':_0x0812('0xf'),'client_secret':_0x2054a9['clientSecret']},'json':!![]};return rp(_0x34d3ee)[_0x0812('0x10')](function(_0x404ea9){return _0x404ea9['access_token'];})['catch'](function(_0x5b6d41){logger[_0x0812('0x11')]('['+[_0x12bd71[_0x0812('0x12')]()]+_0x0812('0x13'));return _0x5b6d41[_0x0812('0x14')];});}function getUser(_0x15e7ff,_0x412918,_0x584749,_0xd7e00d,_0x590b38,_0x5a79ff){return new BPromise(function(_0x413653,_0x456a15){return getAuthToken(_0x412918,_0xd7e00d,_0x5a79ff)['then'](function(_0x141325){var _0xcb0ac6={'method':_0x0812('0x15'),'uri':_0x590b38+_0x0812('0x16'),'headers':{'Authorization':_0x0812('0x17')+_0x141325,'OData-Version':_0x0812('0x18')},'json':!![]};return rp(_0xcb0ac6);})[_0x0812('0x10')](function(_0x22f228){var _0x2c4823=_0x22f228[_0x0812('0x19')];var _0x3a1c8f=![];var _0x377e95=null;if(!_['isNil'](_0x584749)){if(intUtil[_0x0812('0x1a')](_0x584749['email'])){_0x15e7ff['userEmail']=_0x584749['email'];for(_0x377e95=0x0;_0x377e95<_0x2c4823[_0x0812('0x1b')];_0x377e95++){if(_0x2c4823[_0x377e95]['internalemailaddress']===_0x584749[_0x0812('0x1c')]&&!_0x2c4823[_0x377e95][_0x0812('0x1d')]){_0x3a1c8f=!![];logger[_0x0812('0x1e')]('['+[_0x5a79ff[_0x0812('0x12')]()]+_0x0812('0x1f')+_0x2c4823[_0x377e95][_0x0812('0x20')]+'!');_0x15e7ff[_0x0812('0x21')]=_0x2c4823[_0x377e95][_0x0812('0x20')];}}}}if(!_0x3a1c8f){logger[_0x0812('0x1e')]('['+[_0x5a79ff['toUpperCase']()]+']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');_0x15e7ff[_0x0812('0x22')]=_0x412918[_0x0812('0xe')];for(_0x377e95=0x0;_0x377e95<_0x2c4823[_0x0812('0x1b')];_0x377e95++){if(_0x2c4823[_0x377e95][_0x0812('0x23')]===_0x412918['username']){_0x15e7ff['userId']=_0x2c4823[_0x377e95][_0x0812('0x20')];}}}_0x413653(_0x15e7ff);})['catch'](function(_0x3320ae){_0x456a15(_0x3320ae[_0x0812('0x14')]);});});}function createEndUser(_0x468117,_0x38e3e8,_0x21b02d,_0x4f8c4a,_0x3f60e3,_0x180546){return new BPromise(function(_0x3fadf8,_0x41a358){return getAuthToken(_0x38e3e8,_0x21b02d,_0x180546)['then'](function(_0x92462e){var _0x528faa=_0x180546['toLowerCase']()===_0x0812('0x24')?_0x3f60e3[_0x0812('0x25')]:_0x3f60e3[_0x0812('0x26')];var _0x12b63f={'method':_0x0812('0xc'),'uri':_0x4f8c4a+'contacts','body':{'telephone1':_0x528faa,'fullname':_0x528faa,'firstname':_0x528faa,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x0812('0x27')+_0x468117['userId']+')'},'headers':{'Authorization':_0x0812('0x17')+_0x92462e,'OData-Version':_0x0812('0x18')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x12b63f);})[_0x0812('0x10')](function(_0x545722){var _0x1995ae=_0x545722['headers'][_0x0812('0x28')];var _0x4be39a=_0x1995ae[_0x0812('0x29')](_0x1995ae['lastIndexOf']('(')+0x1,_0x1995ae[_0x0812('0x2a')](')'));_0x468117[_0x0812('0x2b')]=_0x4be39a;_0x3fadf8(_0x468117);})['catch'](function(_0x3341f6){_0x41a358(_0x3341f6['message']);});});}function getEndUser(_0x4a9fcc,_0x3b2316,_0x7a5421,_0x5224e0,_0x3412b2,_0x31ae4e){return new BPromise(function(_0x15992f,_0x1fb7d0){return getAuthToken(_0x3b2316,_0x7a5421,_0x31ae4e)[_0x0812('0x10')](function(_0x492ad0){var _0x2e66d2={'method':'GET','uri':_0x5224e0+_0x0812('0x2c'),'headers':{'Authorization':_0x0812('0x17')+_0x492ad0,'If-None-Match':null,'OData-Version':'4.0'},'json':!![]};return rp(_0x2e66d2);})[_0x0812('0x10')](function(_0x109efc){var _0x4ccc07=null;if(_0x109efc){var _0x2cd846=_0x109efc[_0x0812('0x19')];var _0x3bf914=![];for(_0x4ccc07=0x0;_0x4ccc07<_0x2cd846[_0x0812('0x1b')];_0x4ccc07++){var _0x1e0065=_0x31ae4e[_0x0812('0x2d')]()===_0x0812('0x24')?_0x3412b2[_0x0812('0x25')]:_0x3412b2[_0x0812('0x26')];if(_0x2cd846[_0x4ccc07][_0x0812('0x2e')]===_0x1e0065){_0x3bf914=!![];_0x4a9fcc[_0x0812('0x2b')]=_0x2cd846[_0x4ccc07][_0x0812('0x2f')];}}if(_0x3bf914){_0x15992f(_0x4a9fcc);}else{return createEndUser(_0x4a9fcc,_0x3b2316,_0x7a5421,_0x5224e0,_0x3412b2,_0x31ae4e)[_0x0812('0x10')](function(_0xa5294e){logger[_0x0812('0x1e')]('['+[_0x31ae4e['toUpperCase']()]+_0x0812('0x30'),_0xa5294e[_0x0812('0x2b')]);_0x15992f(_0xa5294e);});}}else{return createEndUser(_0x4a9fcc,_0x3b2316,_0x7a5421,_0x5224e0,_0x3412b2,_0x31ae4e)[_0x0812('0x10')](function(_0xc66e48){logger['info']('['+[_0x31ae4e[_0x0812('0x12')]()]+_0x0812('0x31'),_0xc66e48[_0x0812('0x2b')]);_0x15992f(_0xc66e48);});}});});}function getCustomFields(_0x572386,_0xd866f3,_0x51334e){var _0x15b6fd={};if(_0x572386[_0x0812('0x1b')]>0x0){_[_0x0812('0x32')](_0x572386,function(_0x47ce88){if(_0x47ce88['type']===_0x0812('0x33')&&_0x47ce88[_0x0812('0x34')]&&!_0x47ce88[_0x0812('0x35')]){var _0x586e52=_0x47ce88[_0x0812('0x36')][_0x0812('0x2d')]();var _0x509f41=_0x586e52[_0x0812('0x29')](0x0,_0x586e52['indexOf']('_'));var _0x9f1b3f=_0x586e52[_0x0812('0x29')](_0x586e52[_0x0812('0x37')]('_')+0x1);if(_0x509f41===_0x51334e){_0x15b6fd[_0x9f1b3f]=_0x47ce88[_0x0812('0x38')];}}});}return _0x15b6fd;}function getTicket(_0x5823d0,_0x3bd973,_0x8cc238,_0x2977f4,_0x25ab9c,_0x2f79ef,_0x2478c7){return new BPromise(function(_0x9a4c8a,_0x1b47dc){var _0x4ab58f;return getAuthToken(_0x3bd973,_0x8cc238,_0x2478c7)[_0x0812('0x10')](function(_0x194d8e){if(_0x2f79ef['ticketType']===_0x0812('0x39')){_0x4ab58f={'method':'POST','uri':_0x2977f4+_0x0812('0x3a'),'body':Object[_0x0812('0x3b')]({},{'title':intUtil['getString'](_0x2f79ef[_0x0812('0x3c')],_0x25ab9c,'\x20'),'description':intUtil['getString'](_0x2f79ef[_0x0812('0x3d')],_0x25ab9c,'\x0a'),'customerid_contact@odata.bind':_0x0812('0x3e')+_0x5823d0['enduserId']+')','ownerid@odata.bind':_0x0812('0x27')+_0x5823d0[_0x0812('0x21')]+')','caseorigincode':'1'},getCustomFields(_0x2f79ef['Fields'],_0x25ab9c,_0x2f79ef[_0x0812('0x3f')])),'headers':{'Authorization':'Bearer\x20'+_0x194d8e,'OData-Version':_0x0812('0x18')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x2f79ef[_0x0812('0x3f')]===_0x0812('0x40')){_0x4ab58f={'method':'POST','uri':_0x2977f4+_0x0812('0x41'),'body':Object[_0x0812('0x3b')]({},{'subject':intUtil[_0x0812('0x42')](_0x2f79ef[_0x0812('0x3c')],_0x25ab9c,'\x20'),'phonenumber':String(_0x25ab9c['calleridnum']),'description':intUtil[_0x0812('0x42')](_0x2f79ef[_0x0812('0x3d')],_0x25ab9c,'\x0a'),'regardingobjectid_contact@odata.bind':_0x0812('0x3e')+_0x5823d0[_0x0812('0x2b')]+')','ownerid@odata.bind':_0x0812('0x27')+_0x5823d0['userId']+')','directioncode':_0x5823d0[_0x0812('0x43')]==='queue'?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':'/systemusers('+_0x5823d0[_0x0812('0x21')]+')','participationtypemask':_0x5823d0[_0x0812('0x43')]===_0x0812('0x44')?0x2:0x1},{'partyid_contact@odata.bind':'/contacts('+_0x5823d0[_0x0812('0x2b')]+')','participationtypemask':_0x5823d0['callDirection']==='queue'?0x1:0x2}]},getCustomFields(_0x2f79ef[_0x0812('0x45')],_0x25ab9c,_0x2f79ef[_0x0812('0x3f')])),'headers':{'Authorization':_0x0812('0x17')+_0x194d8e,'OData-Version':_0x0812('0x18')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x4ab58f);})[_0x0812('0x10')](function(_0x44a79d){var _0x173ecb=_0x44a79d[_0x0812('0x46')][_0x0812('0x28')];var _0x104489=_0x173ecb[_0x0812('0x29')](_0x173ecb[_0x0812('0x2a')]('(')+0x1,_0x173ecb[_0x0812('0x2a')](')'));_0x5823d0[_0x0812('0x47')]=_0x104489;_0x9a4c8a(_0x5823d0);})[_0x0812('0x48')](function(_0x156f73){_0x1b47dc(_0x156f73['message']);});});}function emit(_0x5464ee,_0x2097c8,_0x5489a7,_0x563816){var _0x56486e={'uri':util[_0x0812('0x49')](_0x0812('0x4a'),_0x5464ee,_0x5489a7,_0x563816)};io['to'](util[_0x0812('0x49')](_0x0812('0x4b'),_0x2097c8))[_0x0812('0x4c')]('trigger:browser:url',_0x56486e);}exports['cs']=function(_0x26abf9,_0x2772d8,_0x33c472,_0x2c5399,_0x24f3f3,_0x4015e7,_0x55793b,_0x441173){var _0x2f6f05={};_0x4015e7['remoteUri']=intUtil['stripTrailingSlash'](_0x4015e7[_0x0812('0xd')]);_0x4015e7[_0x0812('0x4d')]=intUtil[_0x0812('0x4e')](_0x4015e7[_0x0812('0x4d')]);_0x2f6f05[_0x0812('0x43')]=_0x441173===_0x0812('0x44')||_0x441173==='unmanaged'?_0x0812('0x44'):'outbound';var _0x5ecd07=util[_0x0812('0x49')](_0x0812('0x4f'),_0x4015e7[_0x0812('0xd')]);var _0x438220=util['format'](_0x0812('0x50'),_0x4015e7['tenantId']);var _0x38d70b=util[_0x0812('0x49')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4015e7[_0x0812('0x4d')],_0x2772d8[_0x0812('0x51')],md5(_0x2772d8[_0x0812('0x51')]));if(_0x24f3f3&&_0x24f3f3[_0x0812('0x52')]){logger[_0x0812('0x1e')](_0x0812('0x53'),_0x0812('0x54'));_0x2772d8[_0x0812('0x55')]=_0x38d70b;}else if(_0x55793b&&_0x55793b[_0x0812('0x56')]&&_0x55793b[_0x0812('0x56')]!==_0x0812('0x57')){logger[_0x0812('0x1e')](_0x0812('0x58'),_0x0812('0x54'));_0x2772d8[_0x0812('0x55')]=_0x38d70b;}else{_0x2772d8[_0x0812('0x55')]='';}return getUser(_0x2f6f05,_0x4015e7,_0x2c5399,_0x438220,_0x5ecd07,_0x441173)['then'](function(_0x371f6b){logger[_0x0812('0x1e')]('['+_0x441173[_0x0812('0x12')]()+_0x0812('0x59'),_0x371f6b[_0x0812('0x21')]);logger[_0x0812('0x1e')]('['+_0x441173[_0x0812('0x12')]()+_0x0812('0x5a'),_0x371f6b[_0x0812('0x22')]);return getEndUser(_0x371f6b,_0x4015e7,_0x438220,_0x5ecd07,_0x2772d8,_0x441173);})[_0x0812('0x10')](function(_0x1214e6){logger['info']('['+_0x441173[_0x0812('0x12')]()+']\x20The\x20Enduser\x20ID\x20is:',_0x1214e6[_0x0812('0x2b')]);logger['info']('['+_0x441173['toUpperCase']()+']\x20The\x20Enduser\x20phone\x20is:',_0x2772d8[_0x0812('0x26')]);return getTicket(_0x1214e6,_0x4015e7,_0x438220,_0x5ecd07,_0x2772d8,_0x33c472,_0x441173);})[_0x0812('0x10')](function(_0x40a73f){logger[_0x0812('0x1e')](util[_0x0812('0x49')]('['+_0x441173[_0x0812('0x12')]()+_0x0812('0x5b'),_0x33c472[_0x0812('0x3f')],_0x40a73f['ticketId']));logger[_0x0812('0x1e')](util['format']('['+_0x441173['toUpperCase']()+']\x20Call\x20direction:\x20%s',_0x441173));if(_0x441173!==_0x0812('0x5c')){logger[_0x0812('0x1e')]('['+_0x441173[_0x0812('0x12')]()+']',_0x0812('0x5d'));emit(_0x4015e7[_0x0812('0xd')],_0x2c5399[_0x0812('0x5e')],_0x33c472[_0x0812('0x3f')],_0x40a73f[_0x0812('0x47')]);}})[_0x0812('0x48')](function(_0x5c7d8f){logger[_0x0812('0x11')]('['+_0x441173[_0x0812('0x12')]()+']\x20Error\x20running\x20Dynamics365\x20integration',util[_0x0812('0x5f')](_0x5c7d8f,{'showHidden':!![],'depth':null}));});};