Built motion from commit 19a84241.|2.5.34
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xbaec=['type','customField','idField','indexOf','content','incident','incidents','assign','getString','Subjects','/contacts(','Fields','phonecall','phonecalls','callDirection','queue','ticketId','format','user:%s','emit','trigger:browser:url','serverUrl','stripTrailingSlash','unmanaged','https://login.microsoftonline.com/%s/oauth2/token','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s','ticketType',']\x20Call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','name',']\x20Error\x20running\x20Dynamics365\x20integration','inspect','lodash','bluebird','util','md5','ioredis','dynamics365','../../../../config/environment','redis','localhost','socket.io-emitter','POST','clientId','remoteUri','username','password','clientSecret','access_token','catch','toUpperCase',']\x20Wrong\x20credentials!','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','4.0','value','isNil','validateEmail','email','userEmail','length','internalemailaddress','isdisabled','info',']\x20Agent\x20found\x20','systemuserid','userId',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','message','then','toLowerCase','outbound','destcalleridnum','calleridnum','/systemusers(','headers','odata-entityid','substring','lastIndexOf','enduserId','contacts?$select=telephone1&$filter=telephone1\x20eq\x20\x27','replace','%2b','contactid',']\x20Enduser\x20created!',']\x20Enduser\x20Created!','forEach','includes','string','picklist'];(function(_0x193c10,_0x329e0d){var _0x5fe7f=function(_0x4d1715){while(--_0x4d1715){_0x193c10['push'](_0x193c10['shift']());}};_0x5fe7f(++_0x329e0d);}(_0xbaec,0x15e));var _0xcbae=function(_0x53fe97,_0x544271){_0x53fe97=_0x53fe97-0x0;var _0x5c49a2=_0xbaec[_0x53fe97];return _0x5c49a2;};'use strict';var _=require(_0xcbae('0x0'));var BPromise=require(_0xcbae('0x1'));var rp=require('request-promise');var util=require(_0xcbae('0x2'));var intUtil=require('./util');var md5=require(_0xcbae('0x3'));var Redis=require(_0xcbae('0x4'));var logger=require('../../../../config/logger')(_0xcbae('0x5'));var config=require(_0xcbae('0x6'));config[_0xcbae('0x7')]=_['defaults'](config[_0xcbae('0x7')],{'host':_0xcbae('0x8'),'port':0x18eb});var io=require(_0xcbae('0x9'))(new Redis(config[_0xcbae('0x7')]));function getAuthToken(_0x5a57c9,_0x393867,_0x47c71e){var _0x471929={'method':_0xcbae('0xa'),'uri':_0x393867,'form':{'client_id':_0x5a57c9[_0xcbae('0xb')],'resource':_0x5a57c9[_0xcbae('0xc')],'username':_0x5a57c9[_0xcbae('0xd')],'password':_0x5a57c9[_0xcbae('0xe')],'grant_type':_0xcbae('0xe'),'client_secret':_0x5a57c9[_0xcbae('0xf')]},'json':!![]};return rp(_0x471929)['then'](function(_0x163cc4){return _0x163cc4[_0xcbae('0x10')];})[_0xcbae('0x11')](function(_0x1c826c){logger['error']('['+[_0x47c71e[_0xcbae('0x12')]()]+_0xcbae('0x13'));return _0x1c826c['message'];});}function getUser(_0x8baa9d,_0x7a3329,_0x265e4a,_0x1a1007,_0xb83abc,_0x1b7dea){return new BPromise(function(_0x5281b1,_0x5f2783){return getAuthToken(_0x7a3329,_0x1a1007,_0x1b7dea)['then'](function(_0x446e91){var _0x3029a8={'method':'GET','uri':_0xb83abc+_0xcbae('0x14'),'headers':{'Authorization':_0xcbae('0x15')+_0x446e91,'OData-Version':_0xcbae('0x16')},'json':!![]};return rp(_0x3029a8);})['then'](function(_0x1f7e76){var _0x3d71b2=_0x1f7e76[_0xcbae('0x17')];var _0x4a2be0=![];var _0x50ac02=null;if(!_[_0xcbae('0x18')](_0x265e4a)){if(intUtil[_0xcbae('0x19')](_0x265e4a[_0xcbae('0x1a')])){_0x8baa9d[_0xcbae('0x1b')]=_0x265e4a[_0xcbae('0x1a')];for(_0x50ac02=0x0;_0x50ac02<_0x3d71b2[_0xcbae('0x1c')];_0x50ac02++){if(_0x3d71b2[_0x50ac02][_0xcbae('0x1d')]===_0x265e4a[_0xcbae('0x1a')]&&!_0x3d71b2[_0x50ac02][_0xcbae('0x1e')]){_0x4a2be0=!![];logger[_0xcbae('0x1f')]('['+[_0x1b7dea[_0xcbae('0x12')]()]+_0xcbae('0x20')+_0x3d71b2[_0x50ac02][_0xcbae('0x21')]+'!');_0x8baa9d[_0xcbae('0x22')]=_0x3d71b2[_0x50ac02][_0xcbae('0x21')];}}}}if(!_0x4a2be0){logger['info']('['+[_0x1b7dea[_0xcbae('0x12')]()]+_0xcbae('0x23'));_0x8baa9d[_0xcbae('0x1b')]=_0x7a3329[_0xcbae('0xd')];for(_0x50ac02=0x0;_0x50ac02<_0x3d71b2[_0xcbae('0x1c')];_0x50ac02++){if(_0x3d71b2[_0x50ac02]['internalemailaddress']===_0x7a3329[_0xcbae('0xd')]){_0x8baa9d[_0xcbae('0x22')]=_0x3d71b2[_0x50ac02]['systemuserid'];}}}_0x5281b1(_0x8baa9d);})['catch'](function(_0x4bd03e){_0x5f2783(_0x4bd03e[_0xcbae('0x24')]);});});}function createEndUser(_0x5540d0,_0x47b099,_0x2fe8e9,_0xd1069d,_0x31235f,_0x579a22){return new BPromise(function(_0x2a0d20,_0x3ca742){return getAuthToken(_0x47b099,_0x2fe8e9,_0x579a22)[_0xcbae('0x25')](function(_0x87d738){var _0x34f028=_0x579a22[_0xcbae('0x26')]()===_0xcbae('0x27')?_0x31235f[_0xcbae('0x28')]:_0x31235f[_0xcbae('0x29')];var _0x4f6770={'method':_0xcbae('0xa'),'uri':_0xd1069d+'contacts','body':{'telephone1':_0x34f028,'fullname':_0x34f028,'firstname':_0x34f028,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0xcbae('0x2a')+_0x5540d0[_0xcbae('0x22')]+')'},'headers':{'Authorization':_0xcbae('0x15')+_0x87d738,'OData-Version':_0xcbae('0x16')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x4f6770);})[_0xcbae('0x25')](function(_0x570daa){var _0x553497=_0x570daa[_0xcbae('0x2b')][_0xcbae('0x2c')];var _0x1432c7=_0x553497[_0xcbae('0x2d')](_0x553497[_0xcbae('0x2e')]('(')+0x1,_0x553497[_0xcbae('0x2e')](')'));_0x5540d0[_0xcbae('0x2f')]=_0x1432c7;_0x2a0d20(_0x5540d0);})['catch'](function(_0x281f6){_0x3ca742(_0x281f6[_0xcbae('0x24')]);});});}function getEndUser(_0x4d1cec,_0x41bc18,_0x45bc4e,_0x3547c0,_0x3d9080,_0x4aaea8){return new BPromise(function(_0x1287be,_0x4bd306){var _0x106bbd=_0x4aaea8[_0xcbae('0x26')]()==='outbound'?_0x3d9080[_0xcbae('0x28')]:_0x3d9080[_0xcbae('0x29')];return getAuthToken(_0x41bc18,_0x45bc4e,_0x4aaea8)[_0xcbae('0x25')](function(_0x585e89){var _0x9346a1={'method':'GET','uri':_0x3547c0+_0xcbae('0x30')+_0x106bbd[_0xcbae('0x31')]('+',_0xcbae('0x32'))+'\x27','headers':{'Authorization':_0xcbae('0x15')+_0x585e89,'If-None-Match':null,'OData-Version':_0xcbae('0x16')},'json':!![]};return rp(_0x9346a1);})[_0xcbae('0x25')](function(_0xad4596){var _0x2f22c5=null;if(_0xad4596){var _0x128720=_0xad4596['value'];var _0x5f066e=![];for(_0x2f22c5=0x0;_0x2f22c5<_0x128720[_0xcbae('0x1c')];_0x2f22c5++){if(_0x128720[_0x2f22c5]['telephone1']===_0x106bbd){_0x5f066e=!![];_0x4d1cec[_0xcbae('0x2f')]=_0x128720[_0x2f22c5][_0xcbae('0x33')];}}if(_0x5f066e){_0x1287be(_0x4d1cec);}else{return createEndUser(_0x4d1cec,_0x41bc18,_0x45bc4e,_0x3547c0,_0x3d9080,_0x4aaea8)[_0xcbae('0x25')](function(_0x5b44d6){logger['info']('['+[_0x4aaea8[_0xcbae('0x12')]()]+_0xcbae('0x34'),_0x5b44d6[_0xcbae('0x2f')]);_0x1287be(_0x5b44d6);});}}else{return createEndUser(_0x4d1cec,_0x41bc18,_0x45bc4e,_0x3547c0,_0x3d9080,_0x4aaea8)[_0xcbae('0x25')](function(_0x1d29e0){logger['info']('['+[_0x4aaea8[_0xcbae('0x12')]()]+_0xcbae('0x35'),_0x1d29e0[_0xcbae('0x2f')]);_0x1287be(_0x1d29e0);});}});});}function getCustomFields(_0x3a4a99,_0x429db8,_0x16da9f){var _0x44fe8f={};if(_0x3a4a99[_0xcbae('0x1c')]>0x0){_[_0xcbae('0x36')](_0x3a4a99,function(_0x57d085){if(_[_0xcbae('0x37')]([_0xcbae('0x38'),_0xcbae('0x39')],_0x57d085[_0xcbae('0x3a')])&&_0x57d085['nameField']&&!_0x57d085[_0xcbae('0x3b')]){var _0x1c8b12=_0x57d085[_0xcbae('0x3c')][_0xcbae('0x26')]();var _0x1da4f6=_0x1c8b12[_0xcbae('0x2d')](0x0,_0x1c8b12[_0xcbae('0x3d')]('_'));var _0x502e52=_0x1c8b12['substring'](_0x1c8b12[_0xcbae('0x3d')]('_')+0x1);if(_0x1da4f6===_0x16da9f){_0x44fe8f[_0x502e52]=_0x57d085[_0xcbae('0x3e')];}}});}return _0x44fe8f;}function getTicket(_0x4cfdcd,_0x31425a,_0x10201c,_0x1f5737,_0x5d2431,_0xc1a11e,_0x172b13){return new BPromise(function(_0x558f68,_0xf8d796){var _0x2409ce;return getAuthToken(_0x31425a,_0x10201c,_0x172b13)[_0xcbae('0x25')](function(_0x3c7fac){if(_0xc1a11e['ticketType']===_0xcbae('0x3f')){_0x2409ce={'method':_0xcbae('0xa'),'uri':_0x1f5737+_0xcbae('0x40'),'body':Object[_0xcbae('0x41')]({},{'title':intUtil[_0xcbae('0x42')](_0xc1a11e[_0xcbae('0x43')],_0x5d2431,'\x20'),'description':intUtil[_0xcbae('0x42')](_0xc1a11e['Descriptions'],_0x5d2431,'\x0a'),'customerid_contact@odata.bind':_0xcbae('0x44')+_0x4cfdcd[_0xcbae('0x2f')]+')','ownerid@odata.bind':'/systemusers('+_0x4cfdcd[_0xcbae('0x22')]+')','caseorigincode':'1'},getCustomFields(_0xc1a11e[_0xcbae('0x45')],_0x5d2431,_0xc1a11e['ticketType'])),'headers':{'Authorization':_0xcbae('0x15')+_0x3c7fac,'OData-Version':_0xcbae('0x16')},'json':!![],'resolveWithFullResponse':!![]};}if(_0xc1a11e['ticketType']===_0xcbae('0x46')){_0x2409ce={'method':_0xcbae('0xa'),'uri':_0x1f5737+_0xcbae('0x47'),'body':Object[_0xcbae('0x41')]({},{'subject':intUtil[_0xcbae('0x42')](_0xc1a11e[_0xcbae('0x43')],_0x5d2431,'\x20'),'phonenumber':String(_0x5d2431[_0xcbae('0x29')]),'description':intUtil[_0xcbae('0x42')](_0xc1a11e['Descriptions'],_0x5d2431,'\x0a'),'regardingobjectid_contact@odata.bind':'/contacts('+_0x4cfdcd[_0xcbae('0x2f')]+')','ownerid@odata.bind':_0xcbae('0x2a')+_0x4cfdcd['userId']+')','directioncode':_0x4cfdcd[_0xcbae('0x48')]===_0xcbae('0x49')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':_0xcbae('0x2a')+_0x4cfdcd[_0xcbae('0x22')]+')','participationtypemask':_0x4cfdcd[_0xcbae('0x48')]==='queue'?0x2:0x1},{'partyid_contact@odata.bind':_0xcbae('0x44')+_0x4cfdcd[_0xcbae('0x2f')]+')','participationtypemask':_0x4cfdcd[_0xcbae('0x48')]===_0xcbae('0x49')?0x1:0x2}]},getCustomFields(_0xc1a11e['Fields'],_0x5d2431,_0xc1a11e['ticketType'])),'headers':{'Authorization':_0xcbae('0x15')+_0x3c7fac,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x2409ce);})[_0xcbae('0x25')](function(_0x2b9108){var _0x5f30f3=_0x2b9108[_0xcbae('0x2b')][_0xcbae('0x2c')];var _0x57e18e=_0x5f30f3[_0xcbae('0x2d')](_0x5f30f3[_0xcbae('0x2e')]('(')+0x1,_0x5f30f3[_0xcbae('0x2e')](')'));_0x4cfdcd[_0xcbae('0x4a')]=_0x57e18e;_0x558f68(_0x4cfdcd);})[_0xcbae('0x11')](function(_0x1c3ddb){_0xf8d796(_0x1c3ddb[_0xcbae('0x24')]);});});}function emit(_0xbc24a7,_0x4ce6cb,_0x357195,_0x1f4e3b){var _0x2ebcfa={'uri':util[_0xcbae('0x4b')]('%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s',_0xbc24a7,_0x357195,_0x1f4e3b)};io['to'](util[_0xcbae('0x4b')](_0xcbae('0x4c'),_0x4ce6cb))[_0xcbae('0x4d')](_0xcbae('0x4e'),_0x2ebcfa);}exports['cs']=function(_0x2c33a4,_0x2e90bd,_0x4c956f,_0x5c260a,_0x132460,_0x2e2fff,_0x5471b8,_0x8eb2db){var _0x3b887e={};_0x2e2fff['remoteUri']=intUtil['stripTrailingSlash'](_0x2e2fff[_0xcbae('0xc')]);_0x2e2fff[_0xcbae('0x4f')]=intUtil[_0xcbae('0x50')](_0x2e2fff['serverUrl']);_0x3b887e[_0xcbae('0x48')]=_0x8eb2db===_0xcbae('0x49')||_0x8eb2db===_0xcbae('0x51')?'queue':'outbound';var _0x74b93e=util[_0xcbae('0x4b')]('%s/api/data/v9.0/',_0x2e2fff[_0xcbae('0xc')]);var _0x4db0b9=util[_0xcbae('0x4b')](_0xcbae('0x52'),_0x2e2fff['tenantId']);var _0x33945d=util[_0xcbae('0x4b')](_0xcbae('0x53'),_0x2e2fff[_0xcbae('0x4f')],_0x2e90bd[_0xcbae('0x54')],md5(_0x2e90bd[_0xcbae('0x54')]));if(_0x132460&&_0x132460[_0xcbae('0x55')]){logger[_0xcbae('0x1f')](_0xcbae('0x56'),_0xcbae('0x57'));_0x2e90bd['recordingURL']=_0x33945d;}else if(_0x5471b8&&_0x5471b8[_0xcbae('0x58')]&&_0x5471b8[_0xcbae('0x58')]!==_0xcbae('0x59')){logger[_0xcbae('0x1f')](_0xcbae('0x5a'),_0xcbae('0x57'));_0x2e90bd[_0xcbae('0x5b')]=_0x33945d;}else{_0x2e90bd['recordingURL']='';}return getUser(_0x3b887e,_0x2e2fff,_0x5c260a,_0x4db0b9,_0x74b93e,_0x8eb2db)[_0xcbae('0x25')](function(_0x32d37a){logger[_0xcbae('0x1f')]('['+_0x8eb2db[_0xcbae('0x12')]()+_0xcbae('0x5c'),_0x32d37a[_0xcbae('0x22')]);logger[_0xcbae('0x1f')]('['+_0x8eb2db[_0xcbae('0x12')]()+_0xcbae('0x5d'),_0x32d37a[_0xcbae('0x1b')]);return getEndUser(_0x32d37a,_0x2e2fff,_0x4db0b9,_0x74b93e,_0x2e90bd,_0x8eb2db);})[_0xcbae('0x25')](function(_0x2037be){logger[_0xcbae('0x1f')]('['+_0x8eb2db['toUpperCase']()+']\x20The\x20Enduser\x20ID\x20is:',_0x2037be[_0xcbae('0x2f')]);logger['info']('['+_0x8eb2db['toUpperCase']()+_0xcbae('0x5e'),_0x2e90bd['calleridnum']);return getTicket(_0x2037be,_0x2e2fff,_0x4db0b9,_0x74b93e,_0x2e90bd,_0x4c956f,_0x8eb2db);})['then'](function(_0x3e1479){logger[_0xcbae('0x1f')](util[_0xcbae('0x4b')]('['+_0x8eb2db['toUpperCase']()+_0xcbae('0x5f'),_0x4c956f[_0xcbae('0x60')],_0x3e1479['ticketId']));logger['info'](util[_0xcbae('0x4b')]('['+_0x8eb2db['toUpperCase']()+_0xcbae('0x61'),_0x8eb2db));if(_0x8eb2db!==_0xcbae('0x51')){logger['info']('['+_0x8eb2db['toUpperCase']()+']',_0xcbae('0x62'));emit(_0x2e2fff[_0xcbae('0xc')],_0x5c260a[_0xcbae('0x63')],_0x4c956f[_0xcbae('0x60')],_0x3e1479[_0xcbae('0x4a')]);}})[_0xcbae('0x11')](function(_0x2a4422){logger['error']('['+_0x8eb2db[_0xcbae('0x12')]()+_0xcbae('0x64'),util[_0xcbae('0x65')](_0x2a4422,{'showHidden':!![],'depth':null}));});};