Built motion from commit (unavailable).|2.5.14
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x6066=['string','nameField','customField','idField','indexOf','content','ticketType','incident','incidents','assign','getString','Subjects','Descriptions','/contacts(','/systemusers(','Fields','phonecalls','callDirection','queue','lastIndexOf','ticketId','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','user:%s','emit','trigger:browser:url','stripTrailingSlash','serverUrl','unmanaged','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','tenantId','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','name','error',']\x20Error\x20running\x20Dynamics365\x20integration','inspect','lodash','bluebird','request-promise','util','./util','md5','ioredis','../../../../config/logger','dynamics365','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','POST','remoteUri','username','password','clientSecret','toUpperCase','message','GET','Bearer\x20','4.0','then','isNil','validateEmail','email','userEmail','isdisabled','info','systemuserid','userId',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','length','internalemailaddress','catch','toLowerCase','destcalleridnum','calleridnum','headers','odata-entityid','substring','enduserId','contacts?$select=telephone1','outbound','telephone1','contactid',']\x20Enduser\x20created!',']\x20Enduser\x20Created!','forEach'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x6066,0x1c6));var _0x6606=function(_0x2f9467,_0x40576f){_0x2f9467=_0x2f9467-0x0;var _0x39894c=_0x6066[_0x2f9467];return _0x39894c;};'use strict';var _=require(_0x6606('0x0'));var BPromise=require(_0x6606('0x1'));var rp=require(_0x6606('0x2'));var util=require(_0x6606('0x3'));var intUtil=require(_0x6606('0x4'));var md5=require(_0x6606('0x5'));var Redis=require(_0x6606('0x6'));var logger=require(_0x6606('0x7'))(_0x6606('0x8'));var config=require(_0x6606('0x9'));config[_0x6606('0xa')]=_[_0x6606('0xb')](config[_0x6606('0xa')],{'host':_0x6606('0xc'),'port':0x18eb});var io=require(_0x6606('0xd'))(new Redis(config[_0x6606('0xa')]));function getAuthToken(_0x11a5da,_0x3af386,_0x136973){var _0xb3673e={'method':_0x6606('0xe'),'uri':_0x3af386,'form':{'client_id':_0x11a5da['clientId'],'resource':_0x11a5da[_0x6606('0xf')],'username':_0x11a5da[_0x6606('0x10')],'password':_0x11a5da[_0x6606('0x11')],'grant_type':'password','client_secret':_0x11a5da[_0x6606('0x12')]},'json':!![]};return rp(_0xb3673e)['then'](function(_0x4cf94e){return _0x4cf94e['access_token'];})['catch'](function(_0x3a3a85){logger['error']('['+[_0x136973[_0x6606('0x13')]()]+']\x20Wrong\x20credentials!');return _0x3a3a85[_0x6606('0x14')];});}function getUser(_0x1b4a2f,_0x53ea3b,_0x2ed69d,_0x3fa371,_0x1d3b23,_0x2c8478){return new BPromise(function(_0x527e47,_0x23fd89){return getAuthToken(_0x53ea3b,_0x3fa371,_0x2c8478)['then'](function(_0x77e55c){var _0x369f16={'method':_0x6606('0x15'),'uri':_0x1d3b23+'systemusers?$select=internalemailaddress,isdisabled,systemuserid','headers':{'Authorization':_0x6606('0x16')+_0x77e55c,'OData-Version':_0x6606('0x17')},'json':!![]};return rp(_0x369f16);})[_0x6606('0x18')](function(_0x20308f){var _0x213a91=_0x20308f['value'];var _0x5b598f=![];var _0x52be73=null;if(!_[_0x6606('0x19')](_0x2ed69d)){if(intUtil[_0x6606('0x1a')](_0x2ed69d[_0x6606('0x1b')])){_0x1b4a2f[_0x6606('0x1c')]=_0x2ed69d['email'];for(_0x52be73=0x0;_0x52be73<_0x213a91['length'];_0x52be73++){if(_0x213a91[_0x52be73]['internalemailaddress']===_0x2ed69d['email']&&!_0x213a91[_0x52be73][_0x6606('0x1d')]){_0x5b598f=!![];logger[_0x6606('0x1e')]('['+[_0x2c8478[_0x6606('0x13')]()]+']\x20Agent\x20found\x20'+_0x213a91[_0x52be73][_0x6606('0x1f')]+'!');_0x1b4a2f[_0x6606('0x20')]=_0x213a91[_0x52be73]['systemuserid'];}}}}if(!_0x5b598f){logger[_0x6606('0x1e')]('['+[_0x2c8478[_0x6606('0x13')]()]+_0x6606('0x21'));_0x1b4a2f[_0x6606('0x1c')]=_0x53ea3b[_0x6606('0x10')];for(_0x52be73=0x0;_0x52be73<_0x213a91[_0x6606('0x22')];_0x52be73++){if(_0x213a91[_0x52be73][_0x6606('0x23')]===_0x53ea3b[_0x6606('0x10')]){_0x1b4a2f[_0x6606('0x20')]=_0x213a91[_0x52be73][_0x6606('0x1f')];}}}_0x527e47(_0x1b4a2f);})[_0x6606('0x24')](function(_0x3b243d){_0x23fd89(_0x3b243d[_0x6606('0x14')]);});});}function createEndUser(_0x1604ff,_0x2ab590,_0x7dac35,_0x49754e,_0x5b28f3,_0x552435){return new BPromise(function(_0x4e6587,_0x4e5704){return getAuthToken(_0x2ab590,_0x7dac35,_0x552435)[_0x6606('0x18')](function(_0x4936de){var _0x3e4df7=_0x552435[_0x6606('0x25')]()==='outbound'?_0x5b28f3[_0x6606('0x26')]:_0x5b28f3[_0x6606('0x27')];var _0x53f769={'method':_0x6606('0xe'),'uri':_0x49754e+'contacts','body':{'telephone1':_0x3e4df7,'fullname':_0x3e4df7,'firstname':_0x3e4df7,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':'/systemusers('+_0x1604ff[_0x6606('0x20')]+')'},'headers':{'Authorization':_0x6606('0x16')+_0x4936de,'OData-Version':_0x6606('0x17')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x53f769);})['then'](function(_0x12bd00){var _0x4161f5=_0x12bd00[_0x6606('0x28')][_0x6606('0x29')];var _0x17f706=_0x4161f5[_0x6606('0x2a')](_0x4161f5['lastIndexOf']('(')+0x1,_0x4161f5['lastIndexOf'](')'));_0x1604ff[_0x6606('0x2b')]=_0x17f706;_0x4e6587(_0x1604ff);})['catch'](function(_0x156325){_0x4e5704(_0x156325[_0x6606('0x14')]);});});}function getEndUser(_0x3d66b8,_0x407e13,_0x4bc5b8,_0x52656c,_0x50f97b,_0x159ef7){return new BPromise(function(_0x17cb0b,_0x4b2035){return getAuthToken(_0x407e13,_0x4bc5b8,_0x159ef7)[_0x6606('0x18')](function(_0x24d427){var _0x5f24da={'method':_0x6606('0x15'),'uri':_0x52656c+_0x6606('0x2c'),'headers':{'Authorization':'Bearer\x20'+_0x24d427,'If-None-Match':null,'OData-Version':_0x6606('0x17')},'json':!![]};return rp(_0x5f24da);})[_0x6606('0x18')](function(_0x2398ca){var _0x6c6a27=null;if(_0x2398ca){var _0x5d377f=_0x2398ca['value'];var _0x17921f=![];for(_0x6c6a27=0x0;_0x6c6a27<_0x5d377f[_0x6606('0x22')];_0x6c6a27++){var _0x3049af=_0x159ef7[_0x6606('0x25')]()===_0x6606('0x2d')?_0x50f97b[_0x6606('0x26')]:_0x50f97b[_0x6606('0x27')];if(_0x5d377f[_0x6c6a27][_0x6606('0x2e')]===_0x3049af){_0x17921f=!![];_0x3d66b8[_0x6606('0x2b')]=_0x5d377f[_0x6c6a27][_0x6606('0x2f')];}}if(_0x17921f){_0x17cb0b(_0x3d66b8);}else{return createEndUser(_0x3d66b8,_0x407e13,_0x4bc5b8,_0x52656c,_0x50f97b,_0x159ef7)[_0x6606('0x18')](function(_0x26b830){logger[_0x6606('0x1e')]('['+[_0x159ef7[_0x6606('0x13')]()]+_0x6606('0x30'),_0x26b830['enduserId']);_0x17cb0b(_0x26b830);});}}else{return createEndUser(_0x3d66b8,_0x407e13,_0x4bc5b8,_0x52656c,_0x50f97b,_0x159ef7)[_0x6606('0x18')](function(_0xe2cba6){logger[_0x6606('0x1e')]('['+[_0x159ef7[_0x6606('0x13')]()]+_0x6606('0x31'),_0xe2cba6[_0x6606('0x2b')]);_0x17cb0b(_0xe2cba6);});}});});}function getCustomFields(_0xd97468,_0x1dc5eb,_0x157539){var _0x12a9d0={};if(_0xd97468[_0x6606('0x22')]>0x0){_[_0x6606('0x32')](_0xd97468,function(_0x5860eb){if(_0x5860eb['type']===_0x6606('0x33')&&_0x5860eb[_0x6606('0x34')]&&!_0x5860eb[_0x6606('0x35')]){var _0x41d26f=_0x5860eb[_0x6606('0x36')][_0x6606('0x25')]();var _0x31243c=_0x41d26f['substring'](0x0,_0x41d26f[_0x6606('0x37')]('_'));var _0x39f91f=_0x41d26f[_0x6606('0x2a')](_0x41d26f['indexOf']('_')+0x1);if(_0x31243c===_0x157539){_0x12a9d0[_0x39f91f]=_0x5860eb[_0x6606('0x38')];}}});}return _0x12a9d0;}function getTicket(_0x16f2fc,_0x3078cb,_0xd1c9fd,_0x24450a,_0x843242,_0x4a72f4,_0x485f38){return new BPromise(function(_0x19009c,_0x5112d3){var _0x2deae5;return getAuthToken(_0x3078cb,_0xd1c9fd,_0x485f38)[_0x6606('0x18')](function(_0x59f327){if(_0x4a72f4[_0x6606('0x39')]===_0x6606('0x3a')){_0x2deae5={'method':'POST','uri':_0x24450a+_0x6606('0x3b'),'body':Object[_0x6606('0x3c')]({},{'title':intUtil[_0x6606('0x3d')](_0x4a72f4[_0x6606('0x3e')],_0x843242,'\x20'),'description':intUtil[_0x6606('0x3d')](_0x4a72f4[_0x6606('0x3f')],_0x843242,'\x0a'),'customerid_contact@odata.bind':_0x6606('0x40')+_0x16f2fc[_0x6606('0x2b')]+')','ownerid@odata.bind':_0x6606('0x41')+_0x16f2fc[_0x6606('0x20')]+')','caseorigincode':'1'},getCustomFields(_0x4a72f4[_0x6606('0x42')],_0x843242,_0x4a72f4[_0x6606('0x39')])),'headers':{'Authorization':_0x6606('0x16')+_0x59f327,'OData-Version':_0x6606('0x17')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x4a72f4[_0x6606('0x39')]==='phonecall'){_0x2deae5={'method':_0x6606('0xe'),'uri':_0x24450a+_0x6606('0x43'),'body':Object[_0x6606('0x3c')]({},{'subject':intUtil[_0x6606('0x3d')](_0x4a72f4[_0x6606('0x3e')],_0x843242,'\x20'),'phonenumber':String(_0x843242['calleridnum']),'description':intUtil['getString'](_0x4a72f4[_0x6606('0x3f')],_0x843242,'\x0a'),'regardingobjectid_contact@odata.bind':_0x6606('0x40')+_0x16f2fc[_0x6606('0x2b')]+')','ownerid@odata.bind':_0x6606('0x41')+_0x16f2fc[_0x6606('0x20')]+')','directioncode':_0x16f2fc[_0x6606('0x44')]==='queue'?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':_0x6606('0x41')+_0x16f2fc[_0x6606('0x20')]+')','participationtypemask':_0x16f2fc[_0x6606('0x44')]===_0x6606('0x45')?0x2:0x1},{'partyid_contact@odata.bind':'/contacts('+_0x16f2fc['enduserId']+')','participationtypemask':_0x16f2fc['callDirection']==='queue'?0x1:0x2}]},getCustomFields(_0x4a72f4[_0x6606('0x42')],_0x843242,_0x4a72f4[_0x6606('0x39')])),'headers':{'Authorization':_0x6606('0x16')+_0x59f327,'OData-Version':_0x6606('0x17')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x2deae5);})[_0x6606('0x18')](function(_0x7fdba3){var _0x199b6a=_0x7fdba3[_0x6606('0x28')][_0x6606('0x29')];var _0x1c9fff=_0x199b6a['substring'](_0x199b6a[_0x6606('0x46')]('(')+0x1,_0x199b6a[_0x6606('0x46')](')'));_0x16f2fc[_0x6606('0x47')]=_0x1c9fff;_0x19009c(_0x16f2fc);})[_0x6606('0x24')](function(_0x1b46db){_0x5112d3(_0x1b46db[_0x6606('0x14')]);});});}function emit(_0x51428d,_0x16af3c,_0x44d082,_0x2032b4){var _0xdef3ce={'uri':util[_0x6606('0x48')](_0x6606('0x49'),_0x51428d,_0x44d082,_0x2032b4)};io['to'](util[_0x6606('0x48')](_0x6606('0x4a'),_0x16af3c))[_0x6606('0x4b')](_0x6606('0x4c'),_0xdef3ce);}exports['cs']=function(_0x3c338b,_0x26387a,_0x117ede,_0xd11271,_0x4f484f,_0x8c1b23,_0x28c4c2,_0x42f992){var _0x366f38={};_0x8c1b23[_0x6606('0xf')]=intUtil[_0x6606('0x4d')](_0x8c1b23[_0x6606('0xf')]);_0x8c1b23[_0x6606('0x4e')]=intUtil[_0x6606('0x4d')](_0x8c1b23[_0x6606('0x4e')]);_0x366f38['callDirection']=_0x42f992===_0x6606('0x45')||_0x42f992===_0x6606('0x4f')?_0x6606('0x45'):_0x6606('0x2d');var _0x30186d=util[_0x6606('0x48')](_0x6606('0x50'),_0x8c1b23[_0x6606('0xf')]);var _0x3106ef=util[_0x6606('0x48')](_0x6606('0x51'),_0x8c1b23[_0x6606('0x52')]);var _0x20a268=util[_0x6606('0x48')](_0x6606('0x53'),_0x8c1b23[_0x6606('0x4e')],_0x26387a[_0x6606('0x54')],md5(_0x26387a[_0x6606('0x54')]));if(_0x4f484f&&_0x4f484f[_0x6606('0x55')]){logger['info'](_0x6606('0x56'),'Recording\x20is\x20enabled!');_0x26387a[_0x6606('0x57')]=_0x20a268;}else if(_0x28c4c2&&_0x28c4c2[_0x6606('0x58')]&&_0x28c4c2[_0x6606('0x58')]!==_0x6606('0x59')){logger[_0x6606('0x1e')](_0x6606('0x5a'),_0x6606('0x5b'));_0x26387a[_0x6606('0x57')]=_0x20a268;}else{_0x26387a[_0x6606('0x57')]='';}return getUser(_0x366f38,_0x8c1b23,_0xd11271,_0x3106ef,_0x30186d,_0x42f992)[_0x6606('0x18')](function(_0x314991){logger[_0x6606('0x1e')]('['+_0x42f992[_0x6606('0x13')]()+_0x6606('0x5c'),_0x314991[_0x6606('0x20')]);logger['info']('['+_0x42f992[_0x6606('0x13')]()+_0x6606('0x5d'),_0x314991[_0x6606('0x1c')]);return getEndUser(_0x314991,_0x8c1b23,_0x3106ef,_0x30186d,_0x26387a,_0x42f992);})['then'](function(_0x38e0bf){logger[_0x6606('0x1e')]('['+_0x42f992[_0x6606('0x13')]()+_0x6606('0x5e'),_0x38e0bf[_0x6606('0x2b')]);logger[_0x6606('0x1e')]('['+_0x42f992[_0x6606('0x13')]()+']\x20The\x20Enduser\x20phone\x20is:',_0x26387a[_0x6606('0x27')]);return getTicket(_0x38e0bf,_0x8c1b23,_0x3106ef,_0x30186d,_0x26387a,_0x117ede,_0x42f992);})[_0x6606('0x18')](function(_0x1e9164){logger['info'](util['format']('['+_0x42f992['toUpperCase']()+_0x6606('0x5f'),_0x117ede[_0x6606('0x39')],_0x1e9164['ticketId']));logger['info'](util['format']('['+_0x42f992[_0x6606('0x13')]()+']\x20Call\x20direction:\x20%s',_0x42f992));if(_0x42f992!==_0x6606('0x4f')){logger[_0x6606('0x1e')]('['+_0x42f992[_0x6606('0x13')]()+']',_0x6606('0x60'));emit(_0x8c1b23[_0x6606('0xf')],_0xd11271[_0x6606('0x61')],_0x117ede[_0x6606('0x39')],_0x1e9164[_0x6606('0x47')]);}})[_0x6606('0x24')](function(_0x185cf5){logger[_0x6606('0x62')]('['+_0x42f992['toUpperCase']()+_0x6606('0x63'),util[_0x6606('0x64')](_0x185cf5,{'showHidden':!![],'depth':null}));});};