Built motion from commit (unavailable).|2.4.18
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xa5e6=['contacts','/systemusers(','Bearer\x20','headers','odata-entityid','substring','lastIndexOf','message','value','telephone1','enduserId',']\x20Enduser\x20created!',']\x20Enduser\x20Created!','forEach','type','string','nameField','idField','indexOf','ticketType','incident','assign','getString','Subjects','Descriptions','/contacts(','Fields','phonecall','callDirection','queue','ticketId','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','user:%s','emit','trigger:browser:url','stripTrailingSlash','serverUrl','abandoned','https://login.microsoftonline.com/%s/oauth2/token','tenantId','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s',']\x20Call\x20direction:\x20%s','name','inspect','bluebird','request-promise','util','./util','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','POST','clientId','remoteUri','username','password','clientSecret','catch','error','toUpperCase','then','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','4.0','userEmail','email','length','info',']\x20Agent\x20found\x20','systemuserid','userId',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','toLowerCase','outbound','destcalleridnum','calleridnum'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0xa5e6,0x148));var _0x6a5e=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xa5e6[_0x20a584];return _0x4b41a8;};'use strict';var _=require('lodash');var BPromise=require(_0x6a5e('0x0'));var rp=require(_0x6a5e('0x1'));var util=require(_0x6a5e('0x2'));var intUtil=require(_0x6a5e('0x3'));var md5=require(_0x6a5e('0x4'));var Redis=require(_0x6a5e('0x5'));var logger=require('../../../../config/logger')('dynamics365');var config=require(_0x6a5e('0x6'));config[_0x6a5e('0x7')]=_[_0x6a5e('0x8')](config[_0x6a5e('0x7')],{'host':_0x6a5e('0x9'),'port':0x18eb});var io=require(_0x6a5e('0xa'))(new Redis(config[_0x6a5e('0x7')]));function getAuthToken(_0x22ff89,_0xf1f320,_0x16897a){var _0x1ca2f3={'method':_0x6a5e('0xb'),'uri':_0xf1f320,'form':{'client_id':_0x22ff89[_0x6a5e('0xc')],'resource':_0x22ff89[_0x6a5e('0xd')],'username':_0x22ff89[_0x6a5e('0xe')],'password':_0x22ff89[_0x6a5e('0xf')],'grant_type':_0x6a5e('0xf'),'client_secret':_0x22ff89[_0x6a5e('0x10')]},'json':!![]};return rp(_0x1ca2f3)['then'](function(_0x1181cd){return _0x1181cd['access_token'];})[_0x6a5e('0x11')](function(_0x34fadd){logger[_0x6a5e('0x12')]('['+[_0x16897a[_0x6a5e('0x13')]()]+']\x20Wrong\x20credentials!');return _0x34fadd['message'];});}function getUser(_0xc92c4f,_0x10c196,_0x14cc51,_0x4acea5,_0xe7f32e,_0x4ea781){return new BPromise(function(_0x53a34c,_0x22e7a7){return getAuthToken(_0x10c196,_0x4acea5,_0x4ea781)[_0x6a5e('0x14')](function(_0x4c3d0f){var _0x25d80c={'method':_0x6a5e('0x15'),'uri':_0xe7f32e+_0x6a5e('0x16'),'headers':{'Authorization':'Bearer\x20'+_0x4c3d0f,'OData-Version':_0x6a5e('0x17')},'json':!![]};return rp(_0x25d80c);})[_0x6a5e('0x14')](function(_0x42f387){var _0x1656ba=_0x42f387['value'];var _0x379e1c=![];var _0xb72504=null;if(!_['isNil'](_0x14cc51)){if(intUtil['validateEmail'](_0x14cc51['email'])){_0xc92c4f[_0x6a5e('0x18')]=_0x14cc51[_0x6a5e('0x19')];for(_0xb72504=0x0;_0xb72504<_0x1656ba[_0x6a5e('0x1a')];_0xb72504++){if(_0x1656ba[_0xb72504]['internalemailaddress']===_0x14cc51['email']&&!_0x1656ba[_0xb72504]['isdisabled']){_0x379e1c=!![];logger[_0x6a5e('0x1b')]('['+[_0x4ea781[_0x6a5e('0x13')]()]+_0x6a5e('0x1c')+_0x1656ba[_0xb72504][_0x6a5e('0x1d')]+'!');_0xc92c4f[_0x6a5e('0x1e')]=_0x1656ba[_0xb72504][_0x6a5e('0x1d')];}}}}if(!_0x379e1c){logger[_0x6a5e('0x1b')]('['+[_0x4ea781[_0x6a5e('0x13')]()]+_0x6a5e('0x1f'));_0xc92c4f['userEmail']=_0x10c196[_0x6a5e('0xe')];for(_0xb72504=0x0;_0xb72504<_0x1656ba['length'];_0xb72504++){if(_0x1656ba[_0xb72504]['internalemailaddress']===_0x10c196['username']){_0xc92c4f[_0x6a5e('0x1e')]=_0x1656ba[_0xb72504][_0x6a5e('0x1d')];}}}_0x53a34c(_0xc92c4f);})[_0x6a5e('0x11')](function(_0x217a7e){_0x22e7a7(_0x217a7e['message']);});});}function createEndUser(_0x52ab36,_0x144a5e,_0x487784,_0x1e63cd,_0x3ae5c9,_0x212bd4){return new BPromise(function(_0x5791c3,_0x2bbb91){return getAuthToken(_0x144a5e,_0x487784,_0x212bd4)[_0x6a5e('0x14')](function(_0x461048){var _0x7f052=_0x212bd4[_0x6a5e('0x20')]()===_0x6a5e('0x21')?_0x3ae5c9[_0x6a5e('0x22')]:_0x3ae5c9[_0x6a5e('0x23')];var _0xf20107={'method':_0x6a5e('0xb'),'uri':_0x1e63cd+_0x6a5e('0x24'),'body':{'telephone1':_0x7f052,'fullname':_0x7f052,'firstname':_0x7f052,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x6a5e('0x25')+_0x52ab36[_0x6a5e('0x1e')]+')'},'headers':{'Authorization':_0x6a5e('0x26')+_0x461048,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};return rp(_0xf20107);})['then'](function(_0x5e9dca){var _0x3037d9=_0x5e9dca[_0x6a5e('0x27')][_0x6a5e('0x28')];var _0x4e5a23=_0x3037d9[_0x6a5e('0x29')](_0x3037d9[_0x6a5e('0x2a')]('(')+0x1,_0x3037d9[_0x6a5e('0x2a')](')'));_0x52ab36['enduserId']=_0x4e5a23;_0x5791c3(_0x52ab36);})[_0x6a5e('0x11')](function(_0x5f32be){_0x2bbb91(_0x5f32be[_0x6a5e('0x2b')]);});});}function getEndUser(_0x2fc326,_0x57f14e,_0x1f8f22,_0x842c6a,_0x25e10e,_0x4a0cce){return new BPromise(function(_0x59b5ed,_0x403fb6){return getAuthToken(_0x57f14e,_0x1f8f22,_0x4a0cce)[_0x6a5e('0x14')](function(_0x400a42){var _0x381ae6={'method':'GET','uri':_0x842c6a+'contacts?$select=telephone1','headers':{'Authorization':_0x6a5e('0x26')+_0x400a42,'If-None-Match':null,'OData-Version':_0x6a5e('0x17')},'json':!![]};return rp(_0x381ae6);})[_0x6a5e('0x14')](function(_0x20440c){var _0x16992b=null;if(_0x20440c){var _0x33a55f=_0x20440c[_0x6a5e('0x2c')];var _0x39416=![];for(_0x16992b=0x0;_0x16992b<_0x33a55f[_0x6a5e('0x1a')];_0x16992b++){var _0x1a77d6=_0x4a0cce[_0x6a5e('0x20')]()===_0x6a5e('0x21')?_0x25e10e[_0x6a5e('0x22')]:_0x25e10e[_0x6a5e('0x23')];if(_0x33a55f[_0x16992b][_0x6a5e('0x2d')]===_0x1a77d6){_0x39416=!![];_0x2fc326[_0x6a5e('0x2e')]=_0x33a55f[_0x16992b]['contactid'];}}if(_0x39416){_0x59b5ed(_0x2fc326);}else{return createEndUser(_0x2fc326,_0x57f14e,_0x1f8f22,_0x842c6a,_0x25e10e,_0x4a0cce)[_0x6a5e('0x14')](function(_0x1a2099){logger[_0x6a5e('0x1b')]('['+[_0x4a0cce[_0x6a5e('0x13')]()]+_0x6a5e('0x2f'),_0x1a2099[_0x6a5e('0x2e')]);_0x59b5ed(_0x1a2099);});}}else{return createEndUser(_0x2fc326,_0x57f14e,_0x1f8f22,_0x842c6a,_0x25e10e,_0x4a0cce)[_0x6a5e('0x14')](function(_0x83223e){logger[_0x6a5e('0x1b')]('['+[_0x4a0cce[_0x6a5e('0x13')]()]+_0x6a5e('0x30'),_0x83223e[_0x6a5e('0x2e')]);_0x59b5ed(_0x83223e);});}});});}function getCustomFields(_0x22fd77,_0x1561af,_0x33ab6d){var _0x550ca5={};if(_0x22fd77['length']>0x0){_[_0x6a5e('0x31')](_0x22fd77,function(_0xb68fbf){if(_0xb68fbf[_0x6a5e('0x32')]===_0x6a5e('0x33')&&_0xb68fbf[_0x6a5e('0x34')]&&!_0xb68fbf['customField']){var _0x3fb105=_0xb68fbf[_0x6a5e('0x35')][_0x6a5e('0x20')]();var _0x2671a7=_0x3fb105[_0x6a5e('0x29')](0x0,_0x3fb105[_0x6a5e('0x36')]('_'));var _0x45c55b=_0x3fb105[_0x6a5e('0x29')](_0x3fb105[_0x6a5e('0x36')]('_')+0x1);if(_0x2671a7===_0x33ab6d){_0x550ca5[_0x45c55b]=_0xb68fbf['content'];}}});}return _0x550ca5;}function getTicket(_0x107944,_0x48a8c8,_0x2964a2,_0x5d7a98,_0x1b2f55,_0x5a6c49,_0x163e8d){return new BPromise(function(_0x244220,_0x440628){var _0x18b23a;return getAuthToken(_0x48a8c8,_0x2964a2,_0x163e8d)['then'](function(_0x39c654){if(_0x5a6c49[_0x6a5e('0x37')]===_0x6a5e('0x38')){_0x18b23a={'method':_0x6a5e('0xb'),'uri':_0x5d7a98+'incidents','body':Object[_0x6a5e('0x39')]({},{'title':intUtil[_0x6a5e('0x3a')](_0x5a6c49[_0x6a5e('0x3b')],_0x1b2f55,'\x20'),'description':intUtil[_0x6a5e('0x3a')](_0x5a6c49[_0x6a5e('0x3c')],_0x1b2f55,'\x0a'),'customerid_contact@odata.bind':_0x6a5e('0x3d')+_0x107944[_0x6a5e('0x2e')]+')','ownerid@odata.bind':_0x6a5e('0x25')+_0x107944[_0x6a5e('0x1e')]+')','caseorigincode':'1'},getCustomFields(_0x5a6c49[_0x6a5e('0x3e')],_0x1b2f55,_0x5a6c49[_0x6a5e('0x37')])),'headers':{'Authorization':_0x6a5e('0x26')+_0x39c654,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};}if(_0x5a6c49['ticketType']===_0x6a5e('0x3f')){_0x18b23a={'method':_0x6a5e('0xb'),'uri':_0x5d7a98+'phonecalls','body':Object[_0x6a5e('0x39')]({},{'subject':intUtil['getString'](_0x5a6c49['Subjects'],_0x1b2f55,'\x20'),'phonenumber':String(_0x1b2f55[_0x6a5e('0x23')]),'description':intUtil[_0x6a5e('0x3a')](_0x5a6c49[_0x6a5e('0x3c')],_0x1b2f55,'\x0a'),'regardingobjectid_contact@odata.bind':'/contacts('+_0x107944[_0x6a5e('0x2e')]+')','ownerid@odata.bind':_0x6a5e('0x25')+_0x107944['userId']+')','directioncode':_0x107944[_0x6a5e('0x40')]===_0x6a5e('0x41')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':_0x6a5e('0x25')+_0x107944['userId']+')','participationtypemask':_0x107944[_0x6a5e('0x40')]===_0x6a5e('0x41')?0x2:0x1},{'partyid_contact@odata.bind':_0x6a5e('0x3d')+_0x107944[_0x6a5e('0x2e')]+')','participationtypemask':_0x107944[_0x6a5e('0x40')]==='queue'?0x1:0x2}]},getCustomFields(_0x5a6c49[_0x6a5e('0x3e')],_0x1b2f55,_0x5a6c49[_0x6a5e('0x37')])),'headers':{'Authorization':_0x6a5e('0x26')+_0x39c654,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x18b23a);})[_0x6a5e('0x14')](function(_0x1b2a71){var _0x51a3d7=_0x1b2a71[_0x6a5e('0x27')]['odata-entityid'];var _0x1c4a91=_0x51a3d7['substring'](_0x51a3d7[_0x6a5e('0x2a')]('(')+0x1,_0x51a3d7[_0x6a5e('0x2a')](')'));_0x107944[_0x6a5e('0x42')]=_0x1c4a91;_0x244220(_0x107944);})[_0x6a5e('0x11')](function(_0xe2bbbf){_0x440628(_0xe2bbbf[_0x6a5e('0x2b')]);});});}function emit(_0x3f441a,_0x5a5c8f,_0x27c144,_0x599020){var _0x468c34={'uri':util[_0x6a5e('0x43')](_0x6a5e('0x44'),_0x3f441a,_0x27c144,_0x599020)};io['to'](util[_0x6a5e('0x43')](_0x6a5e('0x45'),_0x5a5c8f))[_0x6a5e('0x46')](_0x6a5e('0x47'),_0x468c34);}exports['cs']=function(_0xa8a4b7,_0x5c795f,_0x5f448d,_0x301134,_0x21ea57,_0x441d41,_0x504de8,_0x428235){var _0x3cff6c={};_0x441d41['remoteUri']=intUtil[_0x6a5e('0x48')](_0x441d41[_0x6a5e('0xd')]);_0x441d41[_0x6a5e('0x49')]=intUtil[_0x6a5e('0x48')](_0x441d41['serverUrl']);_0x3cff6c[_0x6a5e('0x40')]=_0x428235===_0x6a5e('0x41')||_0x428235===_0x6a5e('0x4a')?_0x6a5e('0x41'):_0x6a5e('0x21');var _0x23f4f6=util[_0x6a5e('0x43')]('%s/api/data/v9.0/',_0x441d41[_0x6a5e('0xd')]);var _0x4e0f89=util[_0x6a5e('0x43')](_0x6a5e('0x4b'),_0x441d41[_0x6a5e('0x4c')]);var _0x21f90c=util[_0x6a5e('0x43')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x441d41[_0x6a5e('0x49')],_0x5c795f[_0x6a5e('0x4d')],md5(_0x5c795f[_0x6a5e('0x4d')]));if(_0x21ea57&&_0x21ea57[_0x6a5e('0x4e')]){logger[_0x6a5e('0x1b')](_0x6a5e('0x4f'),_0x6a5e('0x50'));_0x5c795f['recordingURL']=_0x21f90c;}else if(_0x504de8&&_0x504de8[_0x6a5e('0x51')]&&_0x504de8[_0x6a5e('0x51')]!==_0x6a5e('0x52')){logger[_0x6a5e('0x1b')](_0x6a5e('0x53'),_0x6a5e('0x50'));_0x5c795f[_0x6a5e('0x54')]=_0x21f90c;}else{_0x5c795f[_0x6a5e('0x54')]='';}return getUser(_0x3cff6c,_0x441d41,_0x301134,_0x4e0f89,_0x23f4f6,_0x428235)['then'](function(_0x2e2c3e){logger[_0x6a5e('0x1b')]('['+_0x428235[_0x6a5e('0x13')]()+']\x20The\x20User\x20ID\x20is:',_0x2e2c3e['userId']);logger[_0x6a5e('0x1b')]('['+_0x428235[_0x6a5e('0x13')]()+_0x6a5e('0x55'),_0x2e2c3e[_0x6a5e('0x18')]);return getEndUser(_0x2e2c3e,_0x441d41,_0x4e0f89,_0x23f4f6,_0x5c795f,_0x428235);})['then'](function(_0x84f8c8){logger[_0x6a5e('0x1b')]('['+_0x428235['toUpperCase']()+']\x20The\x20Enduser\x20ID\x20is:',_0x84f8c8[_0x6a5e('0x2e')]);logger[_0x6a5e('0x1b')]('['+_0x428235[_0x6a5e('0x13')]()+_0x6a5e('0x56'),_0x5c795f[_0x6a5e('0x23')]);return getTicket(_0x84f8c8,_0x441d41,_0x4e0f89,_0x23f4f6,_0x5c795f,_0x5f448d,_0x428235);})[_0x6a5e('0x14')](function(_0x2f9b55){logger[_0x6a5e('0x1b')](util['format']('['+_0x428235['toUpperCase']()+_0x6a5e('0x57'),_0x5f448d[_0x6a5e('0x37')],_0x2f9b55['ticketId']));logger['info'](util['format']('['+_0x428235[_0x6a5e('0x13')]()+_0x6a5e('0x58'),_0x428235));if(_0x428235!==_0x6a5e('0x4a')){logger[_0x6a5e('0x1b')]('['+_0x428235[_0x6a5e('0x13')]()+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x441d41[_0x6a5e('0xd')],_0x301134[_0x6a5e('0x59')],_0x5f448d[_0x6a5e('0x37')],_0x2f9b55['ticketId']);}})['catch'](function(_0x58afd4){logger[_0x6a5e('0x12')]('['+_0x428235[_0x6a5e('0x13')]()+']\x20Error\x20running\x20Dynamics365\x20integration',util[_0x6a5e('0x5a')](_0x58afd4,{'showHidden':!![],'depth':null}));});};