server/services/ami/trigger/integration/dynamics365.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x1d20=['password','clientSecret','catch','error','toUpperCase',']\x20Wrong\x20credentials!','message','GET','Bearer\x20','4.0','then','value','isNil','validateEmail','email','info',']\x20Agent\x20found\x20','systemuserid','userEmail','length','userId','toLowerCase','outbound','destcalleridnum','calleridnum','POST','/systemusers(','headers','lastIndexOf','enduserId','contacts?$select=telephone1&$filter=telephone1\x20eq\x20\x27','%2b','contactid',']\x20Enduser\x20created!','includes','string','type','nameField','customField','idField','substring','indexOf','ticketType','incidents','getString','Subjects','/contacts(','Fields','phonecall','callDirection','queue','Descriptions','odata-entityid','ticketId','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','emit','trigger:browser:url','stripTrailingSlash','serverUrl','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:','moduleCreate',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s',']\x20Call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20Dynamics365\x20integration','lodash','request-promise','util','md5','ioredis','../../../../config/environment','redis','localhost','modernAuthentication','remoteUri','CloudProvider','data7','tenantId','data2','resolve','data5','clientId','username'];(function(_0x4b18ea,_0x2c070a){var _0x28ec1c=function(_0x251208){while(--_0x251208){_0x4b18ea['push'](_0x4b18ea['shift']());}};_0x28ec1c(++_0x2c070a);}(_0x1d20,0x176));var _0x01d2=function(_0x8bab96,_0x3e9c96){_0x8bab96=_0x8bab96-0x0;var _0x39e14d=_0x1d20[_0x8bab96];return _0x39e14d;};'use strict';var _=require(_0x01d2('0x0'));var rp=require(_0x01d2('0x1'));var util=require(_0x01d2('0x2'));var intUtil=require('./util');var md5=require(_0x01d2('0x3'));var Redis=require(_0x01d2('0x4'));var logger=require('../../../../config/logger')('dynamics365');var config=require(_0x01d2('0x5'));config['redis']=_['defaults'](config[_0x01d2('0x6')],{'host':_0x01d2('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function getAuthToken(_0x43d0af,_0x36d669,_0x282a4d){if(_0x43d0af[_0x01d2('0x8')]){_0x43d0af[_0x01d2('0x9')]=_0x43d0af[_0x01d2('0xa')][_0x01d2('0xb')];_0x43d0af[_0x01d2('0xc')]=_0x43d0af[_0x01d2('0xa')][_0x01d2('0xd')];return Promise[_0x01d2('0xe')](_0x43d0af['CloudProvider'][_0x01d2('0xf')]);}var _0x5dbe11={'method':'POST','uri':_0x36d669,'form':{'client_id':_0x43d0af[_0x01d2('0x10')],'resource':_0x43d0af[_0x01d2('0x9')],'username':_0x43d0af[_0x01d2('0x11')],'password':_0x43d0af[_0x01d2('0x12')],'grant_type':_0x01d2('0x12'),'client_secret':_0x43d0af[_0x01d2('0x13')]},'json':!![]};return rp(_0x5dbe11)['then'](function(_0x4f94db){return _0x4f94db['access_token'];})[_0x01d2('0x14')](function(_0x1be123){logger[_0x01d2('0x15')]('['+[_0x282a4d[_0x01d2('0x16')]()]+_0x01d2('0x17'));return _0x1be123[_0x01d2('0x18')];});}function getUser(_0x7c012e,_0x39ec19,_0x55bef6,_0x1eda97,_0x18f573,_0x102078){return new Promise(function(_0x4519ab,_0x359cb1){return getAuthToken(_0x39ec19,_0x1eda97,_0x102078)['then'](function(_0x212dab){var _0x462ec5={'method':_0x01d2('0x19'),'uri':_0x18f573+'systemusers?$select=internalemailaddress,isdisabled,systemuserid','headers':{'Authorization':_0x01d2('0x1a')+_0x212dab,'OData-Version':_0x01d2('0x1b')},'json':!![]};return rp(_0x462ec5);})[_0x01d2('0x1c')](function(_0x5a746a){var _0x2755db=_0x5a746a[_0x01d2('0x1d')];var _0x4f5c88=![];var _0x435007=null;if(!_[_0x01d2('0x1e')](_0x55bef6)){if(intUtil[_0x01d2('0x1f')](_0x55bef6[_0x01d2('0x20')])){_0x7c012e['userEmail']=_0x55bef6[_0x01d2('0x20')];for(_0x435007=0x0;_0x435007<_0x2755db['length'];_0x435007++){if(_0x2755db[_0x435007]['internalemailaddress']===_0x55bef6['email']&&!_0x2755db[_0x435007]['isdisabled']){_0x4f5c88=!![];logger[_0x01d2('0x21')]('['+[_0x102078['toUpperCase']()]+_0x01d2('0x22')+_0x2755db[_0x435007]['systemuserid']+'!');_0x7c012e['userId']=_0x2755db[_0x435007][_0x01d2('0x23')];}}}}if(!_0x4f5c88){logger[_0x01d2('0x21')]('['+[_0x102078[_0x01d2('0x16')]()]+']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');_0x7c012e[_0x01d2('0x24')]=_0x39ec19[_0x01d2('0x11')];for(_0x435007=0x0;_0x435007<_0x2755db[_0x01d2('0x25')];_0x435007++){if(_0x2755db[_0x435007]['internalemailaddress']===_0x39ec19['username']){_0x7c012e[_0x01d2('0x26')]=_0x2755db[_0x435007][_0x01d2('0x23')];}}}_0x4519ab(_0x7c012e);})[_0x01d2('0x14')](function(_0x142b24){_0x359cb1(_0x142b24[_0x01d2('0x18')]);});});}function createEndUser(_0x20b4c8,_0x176f04,_0x1bfce3,_0x785675,_0x1a5634,_0xceb4a8){return new Promise(function(_0x3c9aa3,_0x3c93e9){return getAuthToken(_0x176f04,_0x1bfce3,_0xceb4a8)[_0x01d2('0x1c')](function(_0x286679){var _0x2cc186=_0xceb4a8[_0x01d2('0x27')]()===_0x01d2('0x28')?_0x1a5634[_0x01d2('0x29')]:_0x1a5634[_0x01d2('0x2a')];var _0x321463={'method':_0x01d2('0x2b'),'uri':_0x785675+'contacts','body':{'telephone1':_0x2cc186,'fullname':_0x2cc186,'firstname':_0x2cc186,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x01d2('0x2c')+_0x20b4c8['userId']+')'},'headers':{'Authorization':_0x01d2('0x1a')+_0x286679,'OData-Version':_0x01d2('0x1b')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x321463);})[_0x01d2('0x1c')](function(_0x62436d){var _0xcabb08=_0x62436d[_0x01d2('0x2d')]['odata-entityid'];var _0xcce8cf=_0xcabb08['substring'](_0xcabb08[_0x01d2('0x2e')]('(')+0x1,_0xcabb08[_0x01d2('0x2e')](')'));_0x20b4c8[_0x01d2('0x2f')]=_0xcce8cf;_0x3c9aa3(_0x20b4c8);})[_0x01d2('0x14')](function(_0xf10ae2){_0x3c93e9(_0xf10ae2[_0x01d2('0x18')]);});});}function getEndUser(_0x2bfbc1,_0x21ca73,_0x2c75d,_0x4d40c1,_0x3a968e,_0x4030d9,_0x5e6fce){var _0x3442a2=_0x4030d9[_0x01d2('0x27')]()===_0x01d2('0x28')?_0x3a968e[_0x01d2('0x29')]:_0x3a968e[_0x01d2('0x2a')];return getAuthToken(_0x21ca73,_0x2c75d,_0x4030d9)[_0x01d2('0x1c')](function(_0x4035d8){var _0x367974={'method':_0x01d2('0x19'),'uri':_0x4d40c1+_0x01d2('0x30')+_0x3442a2['replace']('+',_0x01d2('0x31'))+'\x27','headers':{'Authorization':'Bearer\x20'+_0x4035d8,'If-None-Match':null,'OData-Version':_0x01d2('0x1b')},'json':!![]};return rp(_0x367974);})['then'](function(_0x59462e){var _0x4c6f47=![];if(!_0x59462e)return _0x4c6f47;var _0x91f811=_0x59462e[_0x01d2('0x1d')];for(var _0x5945c6=0x0;_0x5945c6<_0x91f811['length'];_0x5945c6++){if(_0x91f811[_0x5945c6]['telephone1']===_0x3442a2){_0x4c6f47=!![];_0x2bfbc1[_0x01d2('0x2f')]=_0x91f811[_0x5945c6][_0x01d2('0x32')];}}return _0x4c6f47;})[_0x01d2('0x1c')](function(_0x5614a4){if(_0x5614a4)return _0x2bfbc1;if(_0x5e6fce==='nothing'){logger['info']('['+[_0x4030d9['toUpperCase']()]+']\x20Enduser\x20NOT\x20Created\x20-\x20ModuleCreate\x20=\x20Nothing');return _0x2bfbc1;}return createEndUser(_0x2bfbc1,_0x21ca73,_0x2c75d,_0x4d40c1,_0x3a968e,_0x4030d9)['then'](function(_0x4cc898){logger[_0x01d2('0x21')]('['+[_0x4030d9[_0x01d2('0x16')]()]+_0x01d2('0x33'),_0x4cc898[_0x01d2('0x2f')]);return _0x4cc898;});});}function getCustomFields(_0x25eff9,_0x1ccaa4,_0x2ebbcb){var _0x115e7d={};if(_0x25eff9['length']>0x0){_['forEach'](_0x25eff9,function(_0x1bbaa4){if(_[_0x01d2('0x34')]([_0x01d2('0x35'),'picklist'],_0x1bbaa4[_0x01d2('0x36')])&&_0x1bbaa4[_0x01d2('0x37')]&&!_0x1bbaa4[_0x01d2('0x38')]){var _0x5b599f=_0x1bbaa4[_0x01d2('0x39')][_0x01d2('0x27')]();var _0x5ddb01=_0x5b599f[_0x01d2('0x3a')](0x0,_0x5b599f[_0x01d2('0x3b')]('_'));var _0x161983=_0x5b599f[_0x01d2('0x3a')](_0x5b599f['indexOf']('_')+0x1);if(_0x5ddb01===_0x2ebbcb){_0x115e7d[_0x161983]=_0x1bbaa4['content'];}}});}return _0x115e7d;}function getTicket(_0x572816,_0xd8a007,_0x633dfe,_0x48be23,_0x594ba1,_0x585305,_0x7cdf88){return new Promise(function(_0x47a2b6,_0x299116){var _0x5d0a40;return getAuthToken(_0xd8a007,_0x633dfe,_0x7cdf88)[_0x01d2('0x1c')](function(_0x30898a){if(_0x585305[_0x01d2('0x3c')]==='incident'){_0x5d0a40={'method':'POST','uri':_0x48be23+_0x01d2('0x3d'),'body':Object['assign']({},{'title':intUtil[_0x01d2('0x3e')](_0x585305[_0x01d2('0x3f')],_0x594ba1,'\x20'),'description':intUtil[_0x01d2('0x3e')](_0x585305['Descriptions'],_0x594ba1,'\x0a'),'customerid_contact@odata.bind':_0x572816[_0x01d2('0x2f')]?_0x01d2('0x40')+_0x572816[_0x01d2('0x2f')]+')':undefined,'ownerid@odata.bind':_0x01d2('0x2c')+_0x572816[_0x01d2('0x26')]+')','caseorigincode':'1'},getCustomFields(_0x585305[_0x01d2('0x41')],_0x594ba1,_0x585305['ticketType'])),'headers':{'Authorization':_0x01d2('0x1a')+_0x30898a,'OData-Version':_0x01d2('0x1b')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x585305[_0x01d2('0x3c')]===_0x01d2('0x42')){var _0x4a8a66=_0x572816[_0x01d2('0x2f')]?[{'partyid_systemuser@odata.bind':'/systemusers('+_0x572816[_0x01d2('0x26')]+')','participationtypemask':_0x572816[_0x01d2('0x43')]===_0x01d2('0x44')?0x2:0x1},{'partyid_contact@odata.bind':_0x01d2('0x40')+_0x572816[_0x01d2('0x2f')]+')','participationtypemask':_0x572816[_0x01d2('0x43')]===_0x01d2('0x44')?0x1:0x2}]:[{'partyid_systemuser@odata.bind':_0x01d2('0x2c')+_0x572816[_0x01d2('0x26')]+')','participationtypemask':_0x572816[_0x01d2('0x43')]==='queue'?0x2:0x1}];_0x5d0a40={'method':_0x01d2('0x2b'),'uri':_0x48be23+'phonecalls','body':Object['assign']({},{'subject':intUtil[_0x01d2('0x3e')](_0x585305['Subjects'],_0x594ba1,'\x20'),'phonenumber':String(_0x594ba1[_0x01d2('0x2a')]),'description':intUtil[_0x01d2('0x3e')](_0x585305[_0x01d2('0x45')],_0x594ba1,'\x0a'),'regardingobjectid_contact@odata.bind':_0x572816[_0x01d2('0x2f')]?'/contacts('+_0x572816[_0x01d2('0x2f')]+')':undefined,'ownerid@odata.bind':_0x01d2('0x2c')+_0x572816[_0x01d2('0x26')]+')','directioncode':_0x572816['callDirection']===_0x01d2('0x44')?![]:!![],'phonecall_activity_parties':_0x4a8a66},getCustomFields(_0x585305[_0x01d2('0x41')],_0x594ba1,_0x585305[_0x01d2('0x3c')])),'headers':{'Authorization':_0x01d2('0x1a')+_0x30898a,'OData-Version':_0x01d2('0x1b')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x5d0a40);})['then'](function(_0x16891b){var _0x376840=_0x16891b[_0x01d2('0x2d')][_0x01d2('0x46')];var _0x23aca8=_0x376840[_0x01d2('0x3a')](_0x376840['lastIndexOf']('(')+0x1,_0x376840['lastIndexOf'](')'));_0x572816[_0x01d2('0x47')]=_0x23aca8;_0x47a2b6(_0x572816);})[_0x01d2('0x14')](function(_0x58bbe2){_0x299116(_0x58bbe2['message']);});});}function emit(_0x37c668,_0x31e81a,_0x30ed90,_0xa36f8f){var _0x5a7e5a={'uri':util[_0x01d2('0x48')](_0x01d2('0x49'),_0x37c668,_0x30ed90,_0xa36f8f)};io['to'](util[_0x01d2('0x48')]('user:%s',_0x31e81a))[_0x01d2('0x4a')](_0x01d2('0x4b'),_0x5a7e5a);}exports['cs']=function(_0x413e32,_0x118b75,_0x1207d0,_0x5edaea,_0x5d103b,_0x541cb2,_0x1fdb35,_0x2a8ea7){var _0x29f06f={};_0x541cb2[_0x01d2('0x9')]=_0x541cb2['modernAuthentication']?intUtil[_0x01d2('0x4c')](_0x541cb2['CloudProvider'][_0x01d2('0xb')]):intUtil[_0x01d2('0x4c')](_0x541cb2[_0x01d2('0x9')]);_0x541cb2[_0x01d2('0x4d')]=intUtil[_0x01d2('0x4c')](_0x541cb2['serverUrl']);_0x29f06f[_0x01d2('0x43')]=_0x2a8ea7===_0x01d2('0x44')||_0x2a8ea7==='unmanaged'?_0x01d2('0x44'):_0x01d2('0x28');var _0x28a1f4=_0x541cb2['modernAuthentication']?util[_0x01d2('0x48')](_0x01d2('0x4e'),_0x541cb2['CloudProvider'][_0x01d2('0xb')]):util['format'](_0x01d2('0x4e'),_0x541cb2['remoteUri']);var _0xbd9491=util['format'](_0x01d2('0x4f'),_0x541cb2['tenantId']);var _0x1544ce=util[_0x01d2('0x48')](_0x01d2('0x50'),_0x541cb2['serverUrl'],_0x118b75[_0x01d2('0x51')],md5(_0x118b75['uniqueid']));if(_0x5d103b&&_0x5d103b[_0x01d2('0x52')]){logger[_0x01d2('0x21')](_0x01d2('0x53'),'Recording\x20is\x20enabled!');_0x118b75[_0x01d2('0x54')]=_0x1544ce;}else if(_0x1fdb35&&_0x1fdb35['recordingFormat']&&_0x1fdb35[_0x01d2('0x55')]!==_0x01d2('0x56')){logger[_0x01d2('0x21')](_0x01d2('0x57'),'Recording\x20is\x20enabled!');_0x118b75[_0x01d2('0x54')]=_0x1544ce;}else{_0x118b75[_0x01d2('0x54')]='';}return getUser(_0x29f06f,_0x541cb2,_0x5edaea,_0xbd9491,_0x28a1f4,_0x2a8ea7)[_0x01d2('0x1c')](function(_0x2dbdc4){logger[_0x01d2('0x21')]('['+_0x2a8ea7[_0x01d2('0x16')]()+_0x01d2('0x58'),_0x2dbdc4['userId']);logger[_0x01d2('0x21')]('['+_0x2a8ea7[_0x01d2('0x16')]()+_0x01d2('0x59'),_0x2dbdc4[_0x01d2('0x24')]);return getEndUser(_0x2dbdc4,_0x541cb2,_0xbd9491,_0x28a1f4,_0x118b75,_0x2a8ea7,_0x1207d0[_0x01d2('0x5a')]);})[_0x01d2('0x1c')](function(_0x436ef7){logger[_0x01d2('0x21')]('['+_0x2a8ea7[_0x01d2('0x16')]()+_0x01d2('0x5b'),_0x436ef7[_0x01d2('0x2f')]);logger[_0x01d2('0x21')]('['+_0x2a8ea7[_0x01d2('0x16')]()+_0x01d2('0x5c'),_0x118b75[_0x01d2('0x2a')]);return getTicket(_0x436ef7,_0x541cb2,_0xbd9491,_0x28a1f4,_0x118b75,_0x1207d0,_0x2a8ea7);})[_0x01d2('0x1c')](function(_0x2e4098){logger['info'](util[_0x01d2('0x48')]('['+_0x2a8ea7[_0x01d2('0x16')]()+_0x01d2('0x5d'),_0x1207d0['ticketType'],_0x2e4098[_0x01d2('0x47')]));logger[_0x01d2('0x21')](util[_0x01d2('0x48')]('['+_0x2a8ea7[_0x01d2('0x16')]()+_0x01d2('0x5e'),_0x2a8ea7));if(_0x2a8ea7!==_0x01d2('0x5f')){logger['info']('['+_0x2a8ea7['toUpperCase']()+']',_0x01d2('0x60'));emit(_0x541cb2[_0x01d2('0x9')],_0x5edaea['name'],_0x1207d0['ticketType'],_0x2e4098[_0x01d2('0x47')]);}})[_0x01d2('0x14')](function(_0x5c982e){logger[_0x01d2('0x15')]('['+_0x2a8ea7['toUpperCase']()+_0x01d2('0x61'),_0x5c982e[_0x01d2('0x18')]);});};