Built motion from commit 9e1399f3.|2.5.37
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x2707=['picklist','type','nameField','customField','idField','indexOf','ticketType','incident','incidents','assign','Subjects','Descriptions','/contacts(','Fields','phonecall','phonecalls','getString','callDirection','queue','ticketId','format','user:%s','emit','trigger:browser:url','stripTrailingSlash','serverUrl','tenantId','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s',']\x20Call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...','name','error','inspect','lodash','util','md5','dynamics365','../../../../config/environment','redis','localhost','POST','remoteUri','username','password','clientSecret','access_token','toUpperCase',']\x20Wrong\x20credentials!','message','GET','Bearer\x20','4.0','then','value','isNil','userEmail','length','internalemailaddress','info',']\x20Agent\x20found\x20','systemuserid','userId',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','toLowerCase','destcalleridnum','calleridnum','contacts','/systemusers(','headers','odata-entityid','substring','lastIndexOf','enduserId','outbound','contacts?$select=telephone1&$filter=telephone1\x20eq\x20\x27','replace','%2b','contactid',']\x20Enduser\x20Created!','forEach','string'];(function(_0xbd08b4,_0x4790ed){var _0x314f1e=function(_0x161589){while(--_0x161589){_0xbd08b4['push'](_0xbd08b4['shift']());}};_0x314f1e(++_0x4790ed);}(_0x2707,0x143));var _0x7270=function(_0x59ee6f,_0x450239){_0x59ee6f=_0x59ee6f-0x0;var _0x4c0979=_0x2707[_0x59ee6f];return _0x4c0979;};'use strict';var _=require(_0x7270('0x0'));var BPromise=require('bluebird');var rp=require('request-promise');var util=require(_0x7270('0x1'));var intUtil=require('./util');var md5=require(_0x7270('0x2'));var Redis=require('ioredis');var logger=require('../../../../config/logger')(_0x7270('0x3'));var config=require(_0x7270('0x4'));config[_0x7270('0x5')]=_['defaults'](config[_0x7270('0x5')],{'host':_0x7270('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x7270('0x5')]));function getAuthToken(_0x2cb781,_0x497e5f,_0x3dd7eb){var _0xd56525={'method':_0x7270('0x7'),'uri':_0x497e5f,'form':{'client_id':_0x2cb781['clientId'],'resource':_0x2cb781[_0x7270('0x8')],'username':_0x2cb781[_0x7270('0x9')],'password':_0x2cb781[_0x7270('0xa')],'grant_type':_0x7270('0xa'),'client_secret':_0x2cb781[_0x7270('0xb')]},'json':!![]};return rp(_0xd56525)['then'](function(_0x1fa260){return _0x1fa260[_0x7270('0xc')];})['catch'](function(_0x5311a6){logger['error']('['+[_0x3dd7eb[_0x7270('0xd')]()]+_0x7270('0xe'));return _0x5311a6[_0x7270('0xf')];});}function getUser(_0x2ee714,_0x567431,_0x3fe710,_0x2de37e,_0x54cb2a,_0x34d89a){return new BPromise(function(_0xecd82e,_0x5e66e1){return getAuthToken(_0x567431,_0x2de37e,_0x34d89a)['then'](function(_0x5d9dc7){var _0x4c8727={'method':_0x7270('0x10'),'uri':_0x54cb2a+'systemusers?$select=internalemailaddress,isdisabled,systemuserid','headers':{'Authorization':_0x7270('0x11')+_0x5d9dc7,'OData-Version':_0x7270('0x12')},'json':!![]};return rp(_0x4c8727);})[_0x7270('0x13')](function(_0x385b9c){var _0x5ed51f=_0x385b9c[_0x7270('0x14')];var _0x272126=![];var _0x10e56f=null;if(!_[_0x7270('0x15')](_0x3fe710)){if(intUtil['validateEmail'](_0x3fe710['email'])){_0x2ee714[_0x7270('0x16')]=_0x3fe710['email'];for(_0x10e56f=0x0;_0x10e56f<_0x5ed51f[_0x7270('0x17')];_0x10e56f++){if(_0x5ed51f[_0x10e56f][_0x7270('0x18')]===_0x3fe710['email']&&!_0x5ed51f[_0x10e56f]['isdisabled']){_0x272126=!![];logger[_0x7270('0x19')]('['+[_0x34d89a[_0x7270('0xd')]()]+_0x7270('0x1a')+_0x5ed51f[_0x10e56f][_0x7270('0x1b')]+'!');_0x2ee714[_0x7270('0x1c')]=_0x5ed51f[_0x10e56f][_0x7270('0x1b')];}}}}if(!_0x272126){logger[_0x7270('0x19')]('['+[_0x34d89a[_0x7270('0xd')]()]+_0x7270('0x1d'));_0x2ee714[_0x7270('0x16')]=_0x567431[_0x7270('0x9')];for(_0x10e56f=0x0;_0x10e56f<_0x5ed51f[_0x7270('0x17')];_0x10e56f++){if(_0x5ed51f[_0x10e56f][_0x7270('0x18')]===_0x567431['username']){_0x2ee714['userId']=_0x5ed51f[_0x10e56f][_0x7270('0x1b')];}}}_0xecd82e(_0x2ee714);})[_0x7270('0x1e')](function(_0x1df79a){_0x5e66e1(_0x1df79a['message']);});});}function createEndUser(_0x57c5c7,_0x4807c8,_0xd1d2a,_0x3d6572,_0x5035fe,_0x12aa1a){return new BPromise(function(_0x5bd3ac,_0x3bb4c9){return getAuthToken(_0x4807c8,_0xd1d2a,_0x12aa1a)[_0x7270('0x13')](function(_0x171f9a){var _0x56be69=_0x12aa1a[_0x7270('0x1f')]()==='outbound'?_0x5035fe[_0x7270('0x20')]:_0x5035fe[_0x7270('0x21')];var _0x921035={'method':'POST','uri':_0x3d6572+_0x7270('0x22'),'body':{'telephone1':_0x56be69,'fullname':_0x56be69,'firstname':_0x56be69,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x7270('0x23')+_0x57c5c7['userId']+')'},'headers':{'Authorization':'Bearer\x20'+_0x171f9a,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x921035);})['then'](function(_0x21202b){var _0x4aded8=_0x21202b[_0x7270('0x24')][_0x7270('0x25')];var _0x5d0e96=_0x4aded8[_0x7270('0x26')](_0x4aded8[_0x7270('0x27')]('(')+0x1,_0x4aded8[_0x7270('0x27')](')'));_0x57c5c7[_0x7270('0x28')]=_0x5d0e96;_0x5bd3ac(_0x57c5c7);})[_0x7270('0x1e')](function(_0x44d103){_0x3bb4c9(_0x44d103['message']);});});}function getEndUser(_0x17f2e7,_0x137e11,_0x27e5a3,_0x52d4ad,_0x2abb49,_0x329212){return new BPromise(function(_0x190431,_0x1f2adc){var _0x2d3307=_0x329212['toLowerCase']()===_0x7270('0x29')?_0x2abb49[_0x7270('0x20')]:_0x2abb49[_0x7270('0x21')];return getAuthToken(_0x137e11,_0x27e5a3,_0x329212)[_0x7270('0x13')](function(_0x2210e5){var _0x57ac3a={'method':'GET','uri':_0x52d4ad+_0x7270('0x2a')+_0x2d3307[_0x7270('0x2b')]('+',_0x7270('0x2c'))+'\x27','headers':{'Authorization':_0x7270('0x11')+_0x2210e5,'If-None-Match':null,'OData-Version':_0x7270('0x12')},'json':!![]};return rp(_0x57ac3a);})[_0x7270('0x13')](function(_0x28232c){var _0x4ec53a=null;if(_0x28232c){var _0x141e54=_0x28232c[_0x7270('0x14')];var _0x4052fa=![];for(_0x4ec53a=0x0;_0x4ec53a<_0x141e54[_0x7270('0x17')];_0x4ec53a++){if(_0x141e54[_0x4ec53a]['telephone1']===_0x2d3307){_0x4052fa=!![];_0x17f2e7[_0x7270('0x28')]=_0x141e54[_0x4ec53a][_0x7270('0x2d')];}}if(_0x4052fa){_0x190431(_0x17f2e7);}else{return createEndUser(_0x17f2e7,_0x137e11,_0x27e5a3,_0x52d4ad,_0x2abb49,_0x329212)[_0x7270('0x13')](function(_0x5b10e0){logger[_0x7270('0x19')]('['+[_0x329212[_0x7270('0xd')]()]+']\x20Enduser\x20created!',_0x5b10e0[_0x7270('0x28')]);_0x190431(_0x5b10e0);});}}else{return createEndUser(_0x17f2e7,_0x137e11,_0x27e5a3,_0x52d4ad,_0x2abb49,_0x329212)[_0x7270('0x13')](function(_0x3ac0a1){logger[_0x7270('0x19')]('['+[_0x329212[_0x7270('0xd')]()]+_0x7270('0x2e'),_0x3ac0a1[_0x7270('0x28')]);_0x190431(_0x3ac0a1);});}});});}function getCustomFields(_0x19a9cd,_0x589d8b,_0x8f95e6){var _0x5eaf9e={};if(_0x19a9cd[_0x7270('0x17')]>0x0){_[_0x7270('0x2f')](_0x19a9cd,function(_0x600a0d){if(_['includes']([_0x7270('0x30'),_0x7270('0x31')],_0x600a0d[_0x7270('0x32')])&&_0x600a0d[_0x7270('0x33')]&&!_0x600a0d[_0x7270('0x34')]){var _0x2c616f=_0x600a0d[_0x7270('0x35')][_0x7270('0x1f')]();var _0x3dbe10=_0x2c616f[_0x7270('0x26')](0x0,_0x2c616f[_0x7270('0x36')]('_'));var _0x593411=_0x2c616f[_0x7270('0x26')](_0x2c616f['indexOf']('_')+0x1);if(_0x3dbe10===_0x8f95e6){_0x5eaf9e[_0x593411]=_0x600a0d['content'];}}});}return _0x5eaf9e;}function getTicket(_0x194fe8,_0x474f50,_0x36164c,_0x265df6,_0x3f6d3e,_0x26f782,_0x51acc4){return new BPromise(function(_0x265f59,_0x236d90){var _0x44b91b;return getAuthToken(_0x474f50,_0x36164c,_0x51acc4)[_0x7270('0x13')](function(_0x14575a){if(_0x26f782[_0x7270('0x37')]===_0x7270('0x38')){_0x44b91b={'method':'POST','uri':_0x265df6+_0x7270('0x39'),'body':Object[_0x7270('0x3a')]({},{'title':intUtil['getString'](_0x26f782[_0x7270('0x3b')],_0x3f6d3e,'\x20'),'description':intUtil['getString'](_0x26f782[_0x7270('0x3c')],_0x3f6d3e,'\x0a'),'customerid_contact@odata.bind':_0x7270('0x3d')+_0x194fe8[_0x7270('0x28')]+')','ownerid@odata.bind':_0x7270('0x23')+_0x194fe8[_0x7270('0x1c')]+')','caseorigincode':'1'},getCustomFields(_0x26f782[_0x7270('0x3e')],_0x3f6d3e,_0x26f782[_0x7270('0x37')])),'headers':{'Authorization':_0x7270('0x11')+_0x14575a,'OData-Version':_0x7270('0x12')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x26f782['ticketType']===_0x7270('0x3f')){_0x44b91b={'method':_0x7270('0x7'),'uri':_0x265df6+_0x7270('0x40'),'body':Object[_0x7270('0x3a')]({},{'subject':intUtil[_0x7270('0x41')](_0x26f782[_0x7270('0x3b')],_0x3f6d3e,'\x20'),'phonenumber':String(_0x3f6d3e[_0x7270('0x21')]),'description':intUtil[_0x7270('0x41')](_0x26f782[_0x7270('0x3c')],_0x3f6d3e,'\x0a'),'regardingobjectid_contact@odata.bind':_0x7270('0x3d')+_0x194fe8[_0x7270('0x28')]+')','ownerid@odata.bind':_0x7270('0x23')+_0x194fe8[_0x7270('0x1c')]+')','directioncode':_0x194fe8[_0x7270('0x42')]===_0x7270('0x43')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':_0x7270('0x23')+_0x194fe8[_0x7270('0x1c')]+')','participationtypemask':_0x194fe8[_0x7270('0x42')]===_0x7270('0x43')?0x2:0x1},{'partyid_contact@odata.bind':_0x7270('0x3d')+_0x194fe8[_0x7270('0x28')]+')','participationtypemask':_0x194fe8['callDirection']===_0x7270('0x43')?0x1:0x2}]},getCustomFields(_0x26f782[_0x7270('0x3e')],_0x3f6d3e,_0x26f782[_0x7270('0x37')])),'headers':{'Authorization':_0x7270('0x11')+_0x14575a,'OData-Version':_0x7270('0x12')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x44b91b);})[_0x7270('0x13')](function(_0x46cdfc){var _0x1d140d=_0x46cdfc['headers'][_0x7270('0x25')];var _0x527a57=_0x1d140d[_0x7270('0x26')](_0x1d140d[_0x7270('0x27')]('(')+0x1,_0x1d140d['lastIndexOf'](')'));_0x194fe8[_0x7270('0x44')]=_0x527a57;_0x265f59(_0x194fe8);})[_0x7270('0x1e')](function(_0x583753){_0x236d90(_0x583753[_0x7270('0xf')]);});});}function emit(_0x14594a,_0x4998ef,_0x52219a,_0x1f0450){var _0x5e4327={'uri':util['format']('%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s',_0x14594a,_0x52219a,_0x1f0450)};io['to'](util[_0x7270('0x45')](_0x7270('0x46'),_0x4998ef))[_0x7270('0x47')](_0x7270('0x48'),_0x5e4327);}exports['cs']=function(_0x24f36b,_0xb57f95,_0x4badac,_0x3f2536,_0x295d3c,_0x18b947,_0x3153e0,_0x54a010){var _0x1d6c4c={};_0x18b947['remoteUri']=intUtil[_0x7270('0x49')](_0x18b947['remoteUri']);_0x18b947[_0x7270('0x4a')]=intUtil[_0x7270('0x49')](_0x18b947['serverUrl']);_0x1d6c4c[_0x7270('0x42')]=_0x54a010===_0x7270('0x43')||_0x54a010==='unmanaged'?_0x7270('0x43'):_0x7270('0x29');var _0x25e97e=util[_0x7270('0x45')]('%s/api/data/v9.0/',_0x18b947['remoteUri']);var _0x318d4b=util[_0x7270('0x45')]('https://login.microsoftonline.com/%s/oauth2/token',_0x18b947[_0x7270('0x4b')]);var _0x3a4a41=util[_0x7270('0x45')](_0x7270('0x4c'),_0x18b947[_0x7270('0x4a')],_0xb57f95[_0x7270('0x4d')],md5(_0xb57f95[_0x7270('0x4d')]));if(_0x295d3c&&_0x295d3c[_0x7270('0x4e')]){logger['info'](_0x7270('0x4f'),_0x7270('0x50'));_0xb57f95[_0x7270('0x51')]=_0x3a4a41;}else if(_0x3153e0&&_0x3153e0['recordingFormat']&&_0x3153e0[_0x7270('0x52')]!=='none'){logger[_0x7270('0x19')]('[OUTBOUND]',_0x7270('0x50'));_0xb57f95[_0x7270('0x51')]=_0x3a4a41;}else{_0xb57f95[_0x7270('0x51')]='';}return getUser(_0x1d6c4c,_0x18b947,_0x3f2536,_0x318d4b,_0x25e97e,_0x54a010)[_0x7270('0x13')](function(_0x4b8572){logger[_0x7270('0x19')]('['+_0x54a010[_0x7270('0xd')]()+_0x7270('0x53'),_0x4b8572[_0x7270('0x1c')]);logger['info']('['+_0x54a010[_0x7270('0xd')]()+_0x7270('0x54'),_0x4b8572['userEmail']);return getEndUser(_0x4b8572,_0x18b947,_0x318d4b,_0x25e97e,_0xb57f95,_0x54a010);})[_0x7270('0x13')](function(_0x1191a2){logger['info']('['+_0x54a010[_0x7270('0xd')]()+_0x7270('0x55'),_0x1191a2[_0x7270('0x28')]);logger['info']('['+_0x54a010['toUpperCase']()+']\x20The\x20Enduser\x20phone\x20is:',_0xb57f95[_0x7270('0x21')]);return getTicket(_0x1191a2,_0x18b947,_0x318d4b,_0x25e97e,_0xb57f95,_0x4badac,_0x54a010);})[_0x7270('0x13')](function(_0x76dcf9){logger['info'](util[_0x7270('0x45')]('['+_0x54a010['toUpperCase']()+_0x7270('0x56'),_0x4badac[_0x7270('0x37')],_0x76dcf9['ticketId']));logger[_0x7270('0x19')](util[_0x7270('0x45')]('['+_0x54a010[_0x7270('0xd')]()+_0x7270('0x57'),_0x54a010));if(_0x54a010!==_0x7270('0x58')){logger[_0x7270('0x19')]('['+_0x54a010[_0x7270('0xd')]()+']',_0x7270('0x59'));emit(_0x18b947[_0x7270('0x8')],_0x3f2536[_0x7270('0x5a')],_0x4badac[_0x7270('0x37')],_0x76dcf9['ticketId']);}})['catch'](function(_0x2d33b2){logger[_0x7270('0x5b')]('['+_0x54a010['toUpperCase']()+']\x20Error\x20running\x20Dynamics365\x20integration',util[_0x7270('0x5c')](_0x2d33b2,{'showHidden':!![],'depth':null}));});};