server/services/ami/trigger/integration/freshsales.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x7bc2=['getString','Subjects','Contact','add','ticketId','task','Task\x20created:','/contacts/','user:%s','trigger:browser:url','Token\x20token=','apiKey','stripTrailingSlash','serverUrl','remoteUri','outbound','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','name',']\x20Error\x20running\x20Freshsales\x20integration','inspect','lodash','request-promise','util','moment','bluebird','./util','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','GET','/api/selector/owners','headers','info','Getting\x20admin\x20information','users','email','adminId','Requested\x20Resource\x20not\x20Found','catch','error','message','Getting\x20user\x20list','agentEmail','Getting\x20user\x20with\x20email','userEmail','length','userId','User\x20found:','Admin\x20selected','adminEmail','toUpperCase','/api/contacts/filters','then','filters','forEach','All\x20Contacts','Getting\x20contact\x20list','/api/contacts/view/','contactNumber','find','mobile_number','endUserId','Contact\x20found:','Contact\x20created:','POST','/api/contacts','format','YYYY-MM-DDTHH:mm:ss','Contact\x20not\x20found,\x20creating\x20a\x20new\x20contact','contact','Creating\x20new\x20task','/api/tasks'];(function(_0x1fb5a6,_0x2b1312){var _0x39d126=function(_0x5b7a7c){while(--_0x5b7a7c){_0x1fb5a6['push'](_0x1fb5a6['shift']());}};_0x39d126(++_0x2b1312);}(_0x7bc2,0xc0));var _0x27bc=function(_0x19e8e5,_0x4c2348){_0x19e8e5=_0x19e8e5-0x0;var _0x121fad=_0x7bc2[_0x19e8e5];return _0x121fad;};'use strict';var _=require(_0x27bc('0x0'));var rp=require(_0x27bc('0x1'));var md5=require('md5');var util=require(_0x27bc('0x2'));var moment=require(_0x27bc('0x3'));var Promise=require(_0x27bc('0x4'));var Redis=require('ioredis');var intUtil=require(_0x27bc('0x5'));var config=require(_0x27bc('0x6'));var logger=require('../../../../config/logger')('freshsales');config[_0x27bc('0x7')]=_[_0x27bc('0x8')](config['redis'],{'host':_0x27bc('0x9'),'port':0x18eb});var io=require(_0x27bc('0xa'))(new Redis(config[_0x27bc('0x7')]));function getAdminId(_0x40fc9b,_0x28fe44,_0x3ed1cd,_0x336983){return new Promise(function(_0x38ee27,_0x4a6657){var _0x26a011=![];var _0x576ef1={'method':_0x27bc('0xb'),'uri':_0x336983+_0x27bc('0xc'),'json':!![]};_0x576ef1[_0x27bc('0xd')]=_0x3ed1cd;logger[_0x27bc('0xe')](_0x27bc('0xf'));return rp(_0x576ef1)['then'](function(_0x1d80fd){if(_0x1d80fd){var _0xaff94=_0x1d80fd[_0x27bc('0x10')];var _0x7aa1fc=null;for(_0x7aa1fc=0x0;_0x7aa1fc<_0xaff94['length'];_0x7aa1fc++){if(_0xaff94[_0x7aa1fc][_0x27bc('0x11')]===_0x40fc9b['adminEmail']){_0x40fc9b[_0x27bc('0x12')]=_0xaff94[_0x7aa1fc]['id'];_0x26a011=!![];}}if(_0x26a011){logger[_0x27bc('0xe')]('Admin\x20found:',_0x40fc9b[_0x27bc('0x12')]);_0x38ee27(_0x40fc9b);}else{_0x4a6657({'statusCode':0x194,'message':_0x27bc('0x13')});}}else{_0x4a6657({'statusCode':0x194,'message':'Requested\x20Resource\x20not\x20Found'});}})[_0x27bc('0x14')](function(_0x14d60f){logger[_0x27bc('0x15')]('['+[_0x28fe44['toUpperCase']()]+']',_0x14d60f[_0x27bc('0x16')]);_0x4a6657(_0x14d60f);});});}function getUser(_0x30c012,_0x42b390,_0x371bbe){return function(_0x437a8b){return new Promise(function(_0x29fdcd,_0x3a55e3){var _0x2cde28={'method':_0x27bc('0xb'),'uri':_0x371bbe+'/api/selector/owners','json':!![]};_0x2cde28[_0x27bc('0xd')]=_0x42b390;logger[_0x27bc('0xe')](_0x27bc('0x17'));return rp(_0x2cde28)['then'](function(_0x41b8ab){if(_0x41b8ab){var _0x14b530=_0x41b8ab[_0x27bc('0x10')];var _0x456cf0=![];var _0x2d7ba8=null;if(_0x437a8b[_0x27bc('0x18')]!==null){logger[_0x27bc('0xe')](_0x27bc('0x19'),_0x437a8b[_0x27bc('0x18')]);_0x437a8b[_0x27bc('0x1a')]=_0x437a8b['agentEmail'];for(_0x2d7ba8=0x0;_0x2d7ba8<_0x14b530[_0x27bc('0x1b')];_0x2d7ba8++){if(_0x14b530[_0x2d7ba8][_0x27bc('0x11')]===_0x437a8b[_0x27bc('0x18')]){_0x456cf0=!![];_0x437a8b[_0x27bc('0x1c')]=_0x14b530[_0x2d7ba8]['id'];logger[_0x27bc('0xe')](_0x27bc('0x1d'),_0x437a8b['userId']);}}}if(!_0x456cf0){logger[_0x27bc('0xe')](_0x27bc('0x1e'));_0x437a8b[_0x27bc('0x1a')]=_0x437a8b[_0x27bc('0x1f')];_0x437a8b['userId']=_0x437a8b['adminId'];_0x456cf0=!![];}if(_0x456cf0){_0x29fdcd(_0x437a8b);}else{_0x3a55e3({'statusCode':0x194,'message':_0x27bc('0x13')});}}else{_0x3a55e3({'statusCode':0x194,'message':_0x27bc('0x13')});}})[_0x27bc('0x14')](function(_0x578c4c){logger['error']('['+[_0x30c012[_0x27bc('0x20')]()]+']',_0x578c4c[_0x27bc('0x16')]);_0x3a55e3(_0x578c4c);});});};}function getEndUser(_0x50710d,_0x8caf1b,_0x28e88a){return function(_0x10de64){return new Promise(function(_0x13f8bf,_0x303bc7){var _0x47671e=0x0;var _0x339bc9={'method':'GET','uri':_0x28e88a+_0x27bc('0x21'),'json':!![]};_0x339bc9[_0x27bc('0xd')]=_0x8caf1b;logger[_0x27bc('0xe')]('Getting\x20contacts\x20filter');return rp(_0x339bc9)[_0x27bc('0x22')](function(_0x20043b){_0x20043b[_0x27bc('0x23')][_0x27bc('0x24')](function(_0x3a0e85){if(_0x3a0e85['name']===_0x27bc('0x25')){_0x47671e=_0x3a0e85['id'];}});})[_0x27bc('0x22')](function(){logger[_0x27bc('0xe')](_0x27bc('0x26'));var _0x338cc5={'method':'GET','uri':_0x28e88a+_0x27bc('0x27')+_0x47671e,'json':!![]};_0x338cc5['headers']=_0x8caf1b;return rp(_0x338cc5);})['then'](function(_0x264abc){logger[_0x27bc('0xe')]('Searching\x20contact\x20with\x20phone',_0x10de64[_0x27bc('0x28')]);if(_0x264abc['contacts'][_0x27bc('0x1b')]>0x0){var _0x19a219=_[_0x27bc('0x29')](_0x264abc['contacts'],function(_0x5f25d6){if(_0x5f25d6['work_number']===_0x10de64[_0x27bc('0x28')]||_0x5f25d6[_0x27bc('0x2a')]===_0x10de64[_0x27bc('0x28')]){return _0x5f25d6;}});if(_0x19a219){_0x10de64[_0x27bc('0x2b')]=_0x19a219['id'];logger['info'](_0x27bc('0x2c'),_0x10de64[_0x27bc('0x2b')]);_0x13f8bf(_0x10de64);}else{return createEndUser(_0x10de64,_0x50710d,_0x8caf1b,_0x28e88a)[_0x27bc('0x22')](function(_0x13774b){logger[_0x27bc('0xe')](_0x27bc('0x2d'),_0x10de64['endUserId']);_0x13f8bf(_0x13774b);});}}else{return createEndUser(_0x10de64,_0x50710d,_0x8caf1b,_0x28e88a)[_0x27bc('0x22')](function(_0x3aa8ce){logger[_0x27bc('0xe')]('Contact\x20created:',_0x10de64[_0x27bc('0x2b')]);_0x13f8bf(_0x3aa8ce);});}})[_0x27bc('0x14')](function(_0x4aeb16){throw new Error(_0x4aeb16[_0x27bc('0x16')]);});});};}function createEndUser(_0x53d155,_0x9a82c,_0x355d3a,_0x45d278){return new Promise(function(_0x5908af,_0x3110d1){var _0x2285d3=moment();var _0x5a1568={'method':_0x27bc('0x2e'),'uri':_0x45d278+_0x27bc('0x2f'),'body':{'contact':{'last_name':_0x53d155[_0x27bc('0x28')],'work_number':_0x53d155[_0x27bc('0x28')],'mobile_number':_0x53d155[_0x27bc('0x28')],'owner_id':_0x53d155[_0x27bc('0x1c')],'created_at':_0x2285d3[_0x27bc('0x30')](_0x27bc('0x31'))}},'json':!![]};_0x5a1568[_0x27bc('0xd')]=_0x355d3a;logger[_0x27bc('0xe')](_0x27bc('0x32'));return rp(_0x5a1568)[_0x27bc('0x22')](function(_0x4f8c31){_0x53d155['endUserId']=_0x4f8c31[_0x27bc('0x33')]['id'];_0x5908af(_0x53d155);})[_0x27bc('0x14')](function(_0x528e2f){logger[_0x27bc('0x15')]('['+[_0x9a82c['toUpperCase']()]+']',_0x528e2f[_0x27bc('0x16')]);_0x3110d1(_0x528e2f[_0x27bc('0x16')]);});});}function getTicket(_0xe526ab,_0x1e5f77,_0x36524e,_0x1e03b1,_0x58129b){return function(_0x1c8007){logger[_0x27bc('0xe')](_0x27bc('0x34'));return new Promise(function(_0x380ea4,_0x2de323){var _0x3c13b4=moment();var _0x36a92b={'method':_0x27bc('0x2e'),'uri':_0x36524e+_0x27bc('0x35'),'body':{'title':intUtil[_0x27bc('0x36')](_0x1e03b1[_0x27bc('0x37')],_0x58129b,'\x20'),'description':intUtil['getString'](_0x1e03b1['Descriptions'],_0x58129b,'\x0a'),'owner_id':_0x1c8007[_0x27bc('0x1c')],'creater_id':_0x1c8007['adminId'],'targetable_id':_0x1c8007[_0x27bc('0x2b')],'targetable_type':_0x27bc('0x38'),'created_at':_0x3c13b4[_0x27bc('0x30')](_0x27bc('0x31')),'due_date':_0x3c13b4[_0x27bc('0x39')](0x1e,'m')[_0x27bc('0x30')](_0x27bc('0x31'))},'json':!![]};_0x36a92b['headers']=_0x1e5f77;return rp(_0x36a92b)[_0x27bc('0x22')](function(_0xa64dfd){_0x1c8007[_0x27bc('0x3a')]=_0xa64dfd[_0x27bc('0x3b')]['id'];logger[_0x27bc('0xe')](_0x27bc('0x3c'),_0x1c8007[_0x27bc('0x3a')]);_0x380ea4(_0x1c8007);})[_0x27bc('0x14')](function(_0x269fa1){logger['error']('['+[_0xe526ab[_0x27bc('0x20')]()]+']',_0x269fa1['message']);_0x2de323(_0x269fa1['message']);});});};}function emit(_0x389905,_0x25f2ab,_0x531de7){var _0x14767c={'uri':_0x389905+_0x27bc('0x3d')+_0x531de7};io['to'](util['format'](_0x27bc('0x3e'),_0x25f2ab))['emit'](_0x27bc('0x3f'),_0x14767c);}exports['cs']=function(_0x3f77ac,_0x439589,_0x5ae728,_0x4c4956,_0x54ea87,_0x1b0404,_0x3780f6,_0x46164a){var _0x494d97={};var _0x273b5c={'Authorization':_0x27bc('0x40')+_0x1b0404[_0x27bc('0x41')]};_0x1b0404['remoteUri']=intUtil['stripTrailingSlash'](_0x1b0404['remoteUri']);_0x1b0404['serverUrl']=intUtil[_0x27bc('0x42')](_0x1b0404[_0x27bc('0x43')]);var _0x1acfab=_0x1b0404[_0x27bc('0x44')];_0x494d97['adminEmail']=_0x1b0404['username'];_0x494d97[_0x27bc('0x28')]=_0x46164a['toLowerCase']()===_0x27bc('0x45')?_0x439589['destcalleridnum']:_0x439589['calleridnum'];_0x494d97[_0x27bc('0x46')]=_0x46164a===_0x27bc('0x47')||_0x46164a==='abandoned'?_0x27bc('0x47'):_0x27bc('0x45');if(_0x4c4956){_0x494d97[_0x27bc('0x18')]=_0x4c4956['email'];}var _0x27b751=util['format'](_0x27bc('0x48'),_0x1b0404['serverUrl'],_0x439589[_0x27bc('0x49')],md5(_0x439589[_0x27bc('0x49')]));if(_0x54ea87&&_0x54ea87['monitor_format']){logger[_0x27bc('0xe')]('[QUEUE]',_0x27bc('0x4a'));_0x439589['recordingURL']=_0x27b751;}else if(_0x3780f6&&_0x3780f6[_0x27bc('0x4b')]&&_0x3780f6['recordingFormat']!==_0x27bc('0x4c')){logger[_0x27bc('0xe')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x439589[_0x27bc('0x4d')]=_0x27b751;}else{_0x439589[_0x27bc('0x4d')]='';}return getAdminId(_0x494d97,_0x46164a,_0x273b5c,_0x1acfab)[_0x27bc('0x22')](getUser(_0x46164a,_0x273b5c,_0x1acfab))['then'](getEndUser(_0x46164a,_0x273b5c,_0x1acfab))[_0x27bc('0x22')](getTicket(_0x46164a,_0x273b5c,_0x1acfab,_0x5ae728,_0x439589))['then'](function(_0x22a4a9){logger[_0x27bc('0xe')](util[_0x27bc('0x30')](_0x27bc('0x4e'),_0x22a4a9[_0x27bc('0x3a')]));if(_0x46164a!=='abandoned'){logger['info']('['+[_0x46164a[_0x27bc('0x20')]()]+']','Displaying\x20task\x20in\x20a\x20new\x20tab...');emit(_0x1acfab,_0x4c4956[_0x27bc('0x4f')],_0x22a4a9[_0x27bc('0x2b')]);}})['catch'](function(_0x4117ba){logger[_0x27bc('0x15')]('['+[_0x46164a[_0x27bc('0x20')]()]+_0x27bc('0x50'),util[_0x27bc('0x51')](_0x4117ba,{'showHidden':!![],'depth':null}));});};