3b610849d0a506a1e06bc49bbc22cb25c734b19e
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x4dd7=['AccountId','leadId','info','Association\x20between\x20Case\x20and\x20Lead\x20skipped','sobject','create','isNil','validateEmail','User','find','execute','then','length','Email','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','cloneDeep','additionalSearchContact','merge','$or','additionalSearchLead','Lead','account_contact_lead','additionalSearchAccount','Account','Contact','first','attributes','type','toLowerCase','Enduser\x20with\x20phone\x20%s\x20not\x20found','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','<unknown>','format','Caller\x20-\x20%s','LastName','Company','No\x20Company','upperFirst','forEach','picklist','idField','content','toString','variableName','customVariable','Variable','name','password','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','outbound','recordingFormat','[OUTBOUND]','destcalleridname','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','jsforce','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','socket.io-emitter','assign','Subjects','getString','Descriptions','ticketType','Task','ActivityDate','IsReminderSet','IsRecurrence','endUserType','contact','lead','account','WhatId','Case','ContactId'];(function(_0x353c56,_0x2b0de1){var _0x30e138=function(_0xe8bbb4){while(--_0xe8bbb4){_0x353c56['push'](_0x353c56['shift']());}};_0x30e138(++_0x2b0de1);}(_0x4dd7,0xe6));var _0x74dd=function(_0x3a88e3,_0x1587a1){_0x3a88e3=_0x3a88e3-0x0;var _0xd094fc=_0x4dd7[_0x3a88e3];return _0xd094fc;};'use strict';var _=require(_0x74dd('0x0'));var rp=require(_0x74dd('0x1'));var moment=require(_0x74dd('0x2'));var BPromise=require(_0x74dd('0x3'));var md5=require('md5');var jsforce=require(_0x74dd('0x4'));var util=require('util');var Redis=require(_0x74dd('0x5'));var intUtil=require(_0x74dd('0x6'));var config=require(_0x74dd('0x7'));var logger=require(_0x74dd('0x8'))(_0x74dd('0x9'));config[_0x74dd('0xa')]=_[_0x74dd('0xb')](config[_0x74dd('0xa')],{'host':_0x74dd('0xc'),'port':0x18eb});var io=require(_0x74dd('0xd'))(new Redis(config[_0x74dd('0xa')]));function emit(_0x34ca70,_0x37d2f1,_0x3adea5){io['to'](_0x34ca70)['emit'](_0x37d2f1,_0x3adea5);}function getTicket(_0x3d946f,_0x13b48f,_0x197887,_0xeb4647,_0x2d6392,_0x2aa8f6,_0xf000d3,_0x3e3c18){var _0x5a59e6=Object[_0x74dd('0xe')]({},{'OwnerId':_0x13b48f['id'],'Subject':intUtil['getString'](_0xeb4647[_0x74dd('0xf')],_0x2d6392,'\x20'),'Description':intUtil[_0x74dd('0x10')](_0xeb4647[_0x74dd('0x11')],_0x2d6392,'\x0a')},getCustomFields(_0x2aa8f6,_0x2d6392));if(_0x197887){if(_0xeb4647[_0x74dd('0x12')]===_0x74dd('0x13')){_0x5a59e6[_0x74dd('0x14')]=moment['utc']();_0x5a59e6[_0x74dd('0x15')]=![];_0x5a59e6[_0x74dd('0x16')]=![];if(_0x197887[_0x74dd('0x17')]===_0x74dd('0x18')||_0x197887['endUserType']===_0x74dd('0x19')){_0x5a59e6['WhoId']=_0x197887['id'];}else if(_0x197887[_0x74dd('0x17')]===_0x74dd('0x1a')){_0x5a59e6[_0x74dd('0x1b')]=_0x197887['id'];}}else if(_0xeb4647['ticketType']===_0x74dd('0x1c')){if(_0x197887['endUserType']==='contact'){_0x5a59e6[_0x74dd('0x1d')]=_0x197887['id'];}else if(_0x197887[_0x74dd('0x17')]===_0x74dd('0x1a')){_0x5a59e6[_0x74dd('0x1e')]=_0x197887['id'];}else if(_0x197887['endUserType']===_0x74dd('0x19')&&_0xeb4647['leadId']){_0x5a59e6[_0xeb4647[_0x74dd('0x1f')]]=_0x197887['id'];}else{logger[_0x74dd('0x20')](_0x74dd('0x21'));}}}return _0xf000d3[_0x74dd('0x22')](_0xeb4647[_0x74dd('0x12')])[_0x74dd('0x23')](_0x5a59e6);}function getUser(_0x4a5c51,_0x66e7de,_0x57510a){if(!_[_0x74dd('0x24')](_0x66e7de)&&intUtil[_0x74dd('0x25')](_0x66e7de)){var _0xe3555b={'Email':_0x66e7de};var _0x5b67ad={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x57510a[_0x74dd('0x22')](_0x74dd('0x26'))[_0x74dd('0x27')](_0xe3555b,_0x5b67ad)[_0x74dd('0x28')]()[_0x74dd('0x29')](function(_0x654e76){if(_0x654e76[_0x74dd('0x2a')]){var _0x9a319=_[_0x74dd('0x27')](_0x654e76,function(_0x5760d7){return _0x5760d7[_0x74dd('0x2b')]===_0x66e7de;});if(_0x9a319){logger[_0x74dd('0x20')]('Agent\x20%s\x20found.',_0x66e7de);return BPromise[_0x74dd('0x2c')]({'id':_0x9a319['Id'],'name':_0x9a319[_0x74dd('0x2d')]});}}else{logger['info'](_0x74dd('0x2e'),_0x66e7de);return _0x57510a[_0x74dd('0x2f')]()[_0x74dd('0x29')](function(_0xf695e4){return BPromise[_0x74dd('0x2c')]({'id':_0xf695e4[_0x74dd('0x30')],'name':_0xf695e4['display_name']});});}});}else{logger[_0x74dd('0x20')](_0x74dd('0x2e'),_0x66e7de);return _0x57510a[_0x74dd('0x2f')]()[_0x74dd('0x29')](function(_0x16e218){return BPromise[_0x74dd('0x2c')]({'id':_0x16e218[_0x74dd('0x30')],'name':_0x16e218[_0x74dd('0x31')]});});}}function getEndUser(_0x1726f1,_0x2b7590,_0x505229,_0x2e2269,_0x336586){var _0x42fa5d={'$or':{'Phone':_0x2e2269}};var _0x176f32={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()[_0x74dd('0x29')](function(){logger[_0x74dd('0x20')](_0x74dd('0x32'),_0x2e2269,_0x2b7590[_0x74dd('0x33')]);switch(_0x2b7590[_0x74dd('0x33')]){case _0x74dd('0x34'):var _0x3df6db=_[_0x74dd('0x35')](_0x42fa5d);if(_0x2b7590[_0x74dd('0x36')]){var _0x3f031c={};_0x3f031c[_0x2b7590[_0x74dd('0x36')]]=_0x2e2269;_[_0x74dd('0x37')](_0x3df6db[_0x74dd('0x38')],_0x3f031c);}return _0x336586[_0x74dd('0x22')]('Contact')[_0x74dd('0x27')](_0x3df6db,_0x176f32)[_0x74dd('0x28')]()[_0x74dd('0x29')](function(_0x3a6f03){if(_0x3a6f03&&_0x3a6f03[_0x74dd('0x2a')]){return _0x3a6f03;}else{var _0x441877=_[_0x74dd('0x35')](_0x42fa5d);if(_0x2b7590[_0x74dd('0x39')]){var _0xfdede5={};_0xfdede5[_0x2b7590[_0x74dd('0x39')]]=_0x2e2269;_['merge'](_0x441877[_0x74dd('0x38')],_0xfdede5);}return _0x336586[_0x74dd('0x22')](_0x74dd('0x3a'))[_0x74dd('0x27')](_0x441877,_0x176f32);}});case _0x74dd('0x3b'):var _0x36f0e0=_[_0x74dd('0x35')](_0x42fa5d);if(_0x2b7590['additionalSearchAccount']){var _0x3f031c={};_0x3f031c[_0x2b7590[_0x74dd('0x3c')]]=_0x2e2269;_['merge'](_0x36f0e0[_0x74dd('0x38')],_0x3f031c);}return _0x336586['sobject'](_0x74dd('0x3d'))['find'](_0x36f0e0,_0x176f32)[_0x74dd('0x28')]()['then'](function(_0x5eda77){if(_0x5eda77&&_0x5eda77['length']){return _0x5eda77;}else{var _0x5ffb60=_[_0x74dd('0x35')](_0x42fa5d);if(_0x2b7590['additionalSearchContact']){var _0x5f6e87={};_0x5f6e87[_0x2b7590[_0x74dd('0x36')]]=_0x2e2269;_[_0x74dd('0x37')](_0x5ffb60['$or'],_0x5f6e87);}return _0x336586['sobject'](_0x74dd('0x3e'))[_0x74dd('0x27')](_0x5ffb60,_0x176f32)['then'](function(_0x45b9cd){if(_0x45b9cd&&_0x45b9cd[_0x74dd('0x2a')]){return _0x45b9cd;}else{var _0x3b42bb=_['cloneDeep'](_0x42fa5d);if(_0x2b7590[_0x74dd('0x39')]){var _0x578df3={};_0x578df3[_0x2b7590[_0x74dd('0x39')]]=_0x2e2269;_[_0x74dd('0x37')](_0x3b42bb['$or'],_0x578df3);}return _0x336586['sobject']('Lead')[_0x74dd('0x27')](_0x3b42bb,_0x176f32);}});}});case _0x74dd('0x18'):var _0x3df6db=_[_0x74dd('0x35')](_0x42fa5d);if(_0x2b7590['additionalSearchContact']){var _0x3f031c={};_0x3f031c[_0x2b7590[_0x74dd('0x36')]]=_0x2e2269;_[_0x74dd('0x37')](_0x3df6db[_0x74dd('0x38')],_0x3f031c);}return _0x336586['sobject'](_0x74dd('0x3e'))[_0x74dd('0x27')](_0x3df6db,_0x176f32)[_0x74dd('0x28')]();case _0x74dd('0x19'):var _0x8c7d87=_[_0x74dd('0x35')](_0x42fa5d);if(_0x2b7590[_0x74dd('0x39')]){var _0x3f031c={};_0x3f031c[_0x2b7590[_0x74dd('0x39')]]=_0x2e2269;_[_0x74dd('0x37')](_0x8c7d87['$or'],_0x3f031c);}return _0x336586[_0x74dd('0x22')](_0x74dd('0x3a'))[_0x74dd('0x27')](_0x8c7d87,_0x176f32);case _0x74dd('0x1a'):var _0x36f0e0=_[_0x74dd('0x35')](_0x42fa5d);if(_0x2b7590[_0x74dd('0x3c')]){var _0x3f031c={};_0x3f031c[_0x2b7590['additionalSearchAccount']]=_0x2e2269;_[_0x74dd('0x37')](_0x36f0e0[_0x74dd('0x38')],_0x3f031c);}return _0x336586['sobject']('Account')['find'](_0x36f0e0,_0x176f32);default:return null;}})['then'](function(_0x22738f){if(_0x22738f&&_0x22738f[_0x74dd('0x2a')]){var _0x133e8e=_[_0x74dd('0x3f')](_0x22738f);if(_0x133e8e){return BPromise[_0x74dd('0x2c')]({'id':_0x133e8e['Id'],'name':_0x133e8e[_0x74dd('0x2d')],'phone':_0x133e8e['Phone'],'endUserType':_0x133e8e[_0x74dd('0x40')][_0x74dd('0x41')][_0x74dd('0x42')]()});}}})[_0x74dd('0x29')](function(_0x2130e9){if(_0x2130e9){logger[_0x74dd('0x20')]('Enduser\x20(%s)\x20with\x20phone\x20%s\x20found',_0x2130e9[_0x74dd('0x17')],_0x2e2269);return BPromise[_0x74dd('0x2c')](_0x2130e9);}else{logger[_0x74dd('0x20')](_0x74dd('0x43'),_0x2e2269);var _0x5df42d={'Phone':_0x2e2269};if(_0x2b7590['moduleCreate']){if(_0x2b7590[_0x74dd('0x44')]===_0x74dd('0x18')){logger[_0x74dd('0x20')](_0x74dd('0x45'),_0x2e2269,_0x2b7590[_0x74dd('0x44')]);_0x5df42d['LastName']=_0x505229!==_0x74dd('0x46')?_0x505229:util[_0x74dd('0x47')](_0x74dd('0x48'),_0x2e2269);}else if(_0x2b7590[_0x74dd('0x44')]==='lead'){logger[_0x74dd('0x20')](_0x74dd('0x45'),_0x2e2269,_0x2b7590[_0x74dd('0x44')]);_0x5df42d[_0x74dd('0x49')]=_0x505229!==_0x74dd('0x46')?_0x505229:util[_0x74dd('0x47')](_0x74dd('0x48'),_0x2e2269);_0x5df42d[_0x74dd('0x4a')]=_0x74dd('0x4b');}else if(_0x2b7590[_0x74dd('0x44')]===_0x74dd('0x1a')){logger[_0x74dd('0x20')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x2e2269,_0x2b7590[_0x74dd('0x44')]);_0x5df42d[_0x74dd('0x2d')]=_0x505229!==_0x74dd('0x46')?_0x505229:util[_0x74dd('0x47')]('Caller\x20-\x20%s',_0x2e2269);}else{return null;}}return _0x336586[_0x74dd('0x22')](_[_0x74dd('0x4c')](_0x2b7590[_0x74dd('0x44')]))['create'](_0x5df42d)[_0x74dd('0x29')](function(_0x375d56){return BPromise[_0x74dd('0x2c')]({'id':_0x375d56['id'],'endUserType':_0x2b7590['moduleCreate']});});}});}function getCustomFields(_0x4efa18,_0x4ab37c){var _0x54a997={};if(_0x4efa18['length']>0x0){_[_0x74dd('0x4d')](_0x4efa18,function(_0x619cc){if(_['includes'](['string',_0x74dd('0x4e')],_0x619cc['type'])&&_0x619cc['idField']){_0x54a997[_0x619cc[_0x74dd('0x4f')]]=_0x619cc[_0x74dd('0x50')][_0x74dd('0x51')]();}else if(_0x619cc[_0x74dd('0x41')]==='variable'&&_0x619cc[_0x74dd('0x52')]&&_0x619cc[_0x74dd('0x4f')]){_0x4ab37c[_0x619cc['variableName']]&&(_0x54a997[_0x619cc[_0x74dd('0x4f')]]=_0x4ab37c[_0x619cc['variableName']][_0x74dd('0x51')]());}else if(_0x619cc[_0x74dd('0x41')]===_0x74dd('0x53')&&_0x619cc[_0x74dd('0x54')]&&_0x619cc[_0x74dd('0x54')][_0x74dd('0x55')]&&_0x619cc[_0x74dd('0x4f')]){_0x4ab37c[_0x619cc[_0x74dd('0x54')]['name']['toLowerCase']()]&&(_0x54a997[_0x619cc[_0x74dd('0x4f')]]=_0x4ab37c[_0x619cc[_0x74dd('0x54')][_0x74dd('0x55')]['toLowerCase']()][_0x74dd('0x51')]());}});}return _0x54a997;}function getConnection(_0x376cfb){var _0x4a0f63=_0x376cfb[_0x74dd('0x56')][_0x74dd('0x57')](_0x376cfb[_0x74dd('0x58')]);var _0x57a347=new jsforce[(_0x74dd('0x59'))]({'oauth2':{'loginUrl':_0x376cfb[_0x74dd('0x5a')]||_0x74dd('0x5b'),'clientId':_0x376cfb[_0x74dd('0x5c')],'clientSecret':_0x376cfb[_0x74dd('0x5d')]}});return _0x57a347[_0x74dd('0x5e')](_0x376cfb[_0x74dd('0x5f')],_0x4a0f63)[_0x74dd('0x29')](function(){logger[_0x74dd('0x20')](_0x74dd('0x60'));return _0x57a347;});}exports[_0x74dd('0x61')]=function(_0x2854b9,_0x2f3954,_0x56a9f5,_0x20653c,_0x5b0533,_0x1be376){var _0x49d315,_0x2905fd,_0x18979e,_0x9924ef;_0x1be376[_0x74dd('0x62')]=intUtil['stripTrailingSlash'](_0x1be376[_0x74dd('0x62')]);_0x1be376['remoteUri']=intUtil[_0x74dd('0x63')](_0x1be376[_0x74dd('0x5a')]);if(_0x5b0533&&_0x5b0533[_0x74dd('0x64')]){logger[_0x74dd('0x20')](_0x74dd('0x65'),_0x74dd('0x66'));_0x2f3954[_0x74dd('0x67')]=util[_0x74dd('0x47')](_0x74dd('0x68'),_0x1be376[_0x74dd('0x62')],_0x2f3954[_0x74dd('0x69')],md5(_0x2f3954['uniqueid']));}else{_0x2f3954[_0x74dd('0x67')]='';}return getConnection(_0x1be376)['then'](function(_0x287155){_0x9924ef=_0x287155;return getUser(_0x1be376,_0x20653c[_0x74dd('0x6a')],_0x9924ef);})[_0x74dd('0x29')](function(_0x2b7c9e){_0x49d315=_0x2b7c9e;return getEndUser(_0x1be376,_0x56a9f5,_0x2f3954[_0x74dd('0x6b')],_0x2f3954['calleridnum'],_0x9924ef);})['then'](function(_0x42e632){_0x2905fd=_0x42e632;return getTicket(_0x1be376,_0x49d315,_0x2905fd,_0x56a9f5,_0x2f3954,_0x56a9f5[_0x74dd('0x6c')],_0x9924ef,_0x74dd('0x61'));})[_0x74dd('0x29')](function(_0x3c8db0){_0x18979e=_0x3c8db0;logger[_0x74dd('0x20')](_0x74dd('0x6d'),_0x18979e['id']);logger[_0x74dd('0x20')](_0x74dd('0x6e'),_0x18979e['id'],_0x20653c[_0x74dd('0x55')],_0x1be376[_0x74dd('0x41')]);switch(_0x1be376[_0x74dd('0x41')]){case _0x74dd('0x6f'):emit(util[_0x74dd('0x47')](_0x74dd('0x70'),_0x20653c[_0x74dd('0x55')]),_0x74dd('0x71'),{'recordId':_0x18979e['id']});break;case _0x74dd('0x72'):emit(util[_0x74dd('0x47')](_0x74dd('0x70'),_0x20653c[_0x74dd('0x55')]),'trigger:browser:url',{'uri':util[_0x74dd('0x47')](_0x74dd('0x73'),_0x9924ef[_0x74dd('0x74')],_0x18979e['id'])});break;default:logger[_0x74dd('0x75')](_0x74dd('0x76'));}})[_0x74dd('0x77')](function(_0x34983e){logger[_0x74dd('0x75')](_0x74dd('0x65'),_0x34983e);});};exports[_0x74dd('0x78')]=function(_0x487da6,_0x575b69,_0x4d5ab9,_0x5b8e4c,_0x1d963f,_0x152d10,_0x555772){var _0x28a8ed,_0x5733c2,_0x54dd3f,_0x5709cb;_0x152d10[_0x74dd('0x62')]=intUtil['stripTrailingSlash'](_0x152d10[_0x74dd('0x62')]);_0x152d10[_0x74dd('0x5a')]=intUtil[_0x74dd('0x63')](_0x152d10[_0x74dd('0x5a')]);if(_0x555772&&_0x555772[_0x74dd('0x79')]&&_0x555772['recordingFormat']!=='none'){logger[_0x74dd('0x20')](_0x74dd('0x7a'),_0x74dd('0x66'));_0x575b69[_0x74dd('0x67')]=util[_0x74dd('0x47')](_0x74dd('0x68'),_0x152d10[_0x74dd('0x62')],_0x575b69['uniqueid'],md5(_0x575b69[_0x74dd('0x69')]));}return getConnection(_0x152d10)[_0x74dd('0x29')](function(_0x130886){_0x5709cb=_0x130886;return getUser(_0x152d10,_0x5b8e4c['email'],_0x5709cb);})[_0x74dd('0x29')](function(_0x51e0e3){_0x28a8ed=_0x51e0e3;return getEndUser(_0x152d10,_0x4d5ab9,_0x575b69[_0x74dd('0x7b')],_0x575b69['destcalleridnum'],_0x5709cb);})[_0x74dd('0x29')](function(_0x482139){_0x5733c2=_0x482139;return getTicket(_0x152d10,_0x28a8ed,_0x5733c2,_0x4d5ab9,_0x575b69,_0x4d5ab9[_0x74dd('0x6c')],_0x5709cb,_0x74dd('0x78'));})[_0x74dd('0x29')](function(_0x581c0c){_0x54dd3f=_0x581c0c;logger['info']('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x54dd3f['id']);logger[_0x74dd('0x20')]('[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x54dd3f['id'],_0x5b8e4c[_0x74dd('0x55')],_0x152d10[_0x74dd('0x41')]);switch(_0x152d10[_0x74dd('0x41')]){case'integrationTab':emit(util[_0x74dd('0x47')](_0x74dd('0x70'),_0x5b8e4c[_0x74dd('0x55')]),_0x74dd('0x71'),{'recordId':_0x54dd3f['id']});break;case'newTab':emit(util[_0x74dd('0x47')]('user:%s',_0x5b8e4c[_0x74dd('0x55')]),'trigger:browser:url',{'uri':util[_0x74dd('0x47')](_0x74dd('0x73'),_0x5709cb[_0x74dd('0x74')],_0x54dd3f['id'])});break;default:logger['error']('[OUTBOUND]',_0x74dd('0x7c'));}})[_0x74dd('0x77')](function(_0x10bda5){logger['error'](_0x74dd('0x7a'),_0x10bda5);});};exports[_0x74dd('0x7d')]=function(_0x41bee1,_0x156194,_0xd1b08b,_0x507f1f,_0x5328d3,_0x18c6e9){var _0x196404,_0x2dfa1d,_0x2b8c2e,_0x31d4fc;_0x18c6e9['serverUrl']=intUtil[_0x74dd('0x63')](_0x18c6e9[_0x74dd('0x62')]);_0x18c6e9[_0x74dd('0x5a')]=intUtil[_0x74dd('0x63')](_0x18c6e9[_0x74dd('0x5a')]);if(_0x5328d3&&_0x5328d3[_0x74dd('0x64')]){logger[_0x74dd('0x20')]('['+_0x156194[_0x74dd('0x7e')][_0x74dd('0x7f')]()+']',_0x74dd('0x66'));_0x156194[_0x74dd('0x67')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x18c6e9[_0x74dd('0x62')],_0x156194['uniqueid'],md5(_0x156194['uniqueid']));}else{_0x156194[_0x74dd('0x67')]='';}return getConnection(_0x18c6e9)[_0x74dd('0x29')](function(_0x537c69){_0x31d4fc=_0x537c69;if(!_[_0x74dd('0x24')](_0x507f1f)){return getUser(_0x18c6e9,_0x507f1f['name'],_0x31d4fc);}else{return getUser(_0x18c6e9,null,_0x31d4fc);}})[_0x74dd('0x29')](function(_0x3c7e88){_0x196404=_0x3c7e88;return getEndUser(_0x18c6e9,_0xd1b08b,_0x156194[_0x74dd('0x6b')],_0x156194['calleridnum'],_0x31d4fc);})[_0x74dd('0x29')](function(_0x56f04a){_0x2dfa1d=_0x56f04a;return getTicket(_0x18c6e9,_0x196404,_0x2dfa1d,_0xd1b08b,_0x156194,_0xd1b08b['Fields'],_0x31d4fc);})['then'](function(_0x22e1db){_0x2b8c2e=_0x22e1db;logger[_0x74dd('0x20')]('['+_0x156194[_0x74dd('0x7e')][_0x74dd('0x7f')]()+_0x74dd('0x80'),_0x2b8c2e['id']);logger[_0x74dd('0x20')]('['+_0x156194['lastevent']['toUpperCase']()+_0x74dd('0x81'),_0x18c6e9[_0x74dd('0x41')]);})['catch'](function(_0xa228fb){logger[_0x74dd('0x75')]('['+_0x156194['lastevent'][_0x74dd('0x7f')]()+']',_0xa228fb);});};