68994ae7dd6eb2a16aafd336fdee1c0b48740712
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x216b=['lodash','moment','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','defaults','localhost','socket.io-emitter','redis','getString','Descriptions','ticketType','Task','ActivityDate','utc','IsReminderSet','IsRecurrence','endUserType','WhoId','account','contact','ContactId','lead','leadId','info','Association\x20between\x20Case\x20and\x20Lead\x20skipped','sobject','create','User','find','execute','then','Email','Agent\x20%s\x20found.','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','resolve','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','additionalSearchContact','merge','Contact','length','cloneDeep','additionalSearchLead','$or','Lead','account_contact_lead','additionalSearchAccount','Account','first','Name','attributes','type','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','Enduser\x20with\x20phone\x20%s\x20not\x20found','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','LastName','<unknown>','format','Caller\x20-\x20%s','Company','upperFirst','includes','string','idField','content','toString','variable','variableName','customVariable','Variable','name','password','concat','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','calleridname','calleridnum','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','trigger:browser:url','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','outbound','recordingFormat','none','uniqueid','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','newTab','[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','isNil',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','toUpperCase'];(function(_0x2141dd,_0x46400c){var _0x27970e=function(_0x292de1){while(--_0x292de1){_0x2141dd['push'](_0x2141dd['shift']());}};_0x27970e(++_0x46400c);}(_0x216b,0x106));var _0xb216=function(_0x283189,_0x44b480){_0x283189=_0x283189-0x0;var _0x20265e=_0x216b[_0x283189];return _0x20265e;};'use strict';var _=require(_0xb216('0x0'));var rp=require('request-promise');var moment=require(_0xb216('0x1'));var BPromise=require(_0xb216('0x2'));var md5=require(_0xb216('0x3'));var jsforce=require('jsforce');var util=require(_0xb216('0x4'));var Redis=require(_0xb216('0x5'));var intUtil=require(_0xb216('0x6'));var config=require(_0xb216('0x7'));var logger=require(_0xb216('0x8'))(_0xb216('0x9'));config['redis']=_[_0xb216('0xa')](config['redis'],{'host':_0xb216('0xb'),'port':0x18eb});var io=require(_0xb216('0xc'))(new Redis(config[_0xb216('0xd')]));function emit(_0x478a21,_0x97a32a,_0x408d34){io['to'](_0x478a21)['emit'](_0x97a32a,_0x408d34);}function getTicket(_0xa0606a,_0x299f9f,_0x1d7c76,_0x293eac,_0x135aeb,_0x27701b,_0x450778,_0x4194e6){var _0x501074=Object['assign']({},{'OwnerId':_0x299f9f['id'],'Subject':intUtil[_0xb216('0xe')](_0x293eac['Subjects'],_0x135aeb,'\x20'),'Description':intUtil['getString'](_0x293eac[_0xb216('0xf')],_0x135aeb,'\x0a')},getCustomFields(_0x27701b,_0x135aeb));if(_0x1d7c76){if(_0x293eac[_0xb216('0x10')]===_0xb216('0x11')){_0x501074[_0xb216('0x12')]=moment[_0xb216('0x13')]();_0x501074[_0xb216('0x14')]=![];_0x501074[_0xb216('0x15')]=![];if(_0x1d7c76['endUserType']==='contact'||_0x1d7c76[_0xb216('0x16')]==='lead'){_0x501074[_0xb216('0x17')]=_0x1d7c76['id'];}else if(_0x1d7c76[_0xb216('0x16')]===_0xb216('0x18')){_0x501074['WhatId']=_0x1d7c76['id'];}}else if(_0x293eac['ticketType']==='Case'){if(_0x1d7c76[_0xb216('0x16')]===_0xb216('0x19')){_0x501074[_0xb216('0x1a')]=_0x1d7c76['id'];}else if(_0x1d7c76[_0xb216('0x16')]===_0xb216('0x18')){_0x501074['AccountId']=_0x1d7c76['id'];}else if(_0x1d7c76[_0xb216('0x16')]===_0xb216('0x1b')&&_0x293eac[_0xb216('0x1c')]){_0x501074[_0x293eac[_0xb216('0x1c')]]=_0x1d7c76['id'];}else{logger[_0xb216('0x1d')](_0xb216('0x1e'));}}}return _0x450778[_0xb216('0x1f')](_0x293eac[_0xb216('0x10')])[_0xb216('0x20')](_0x501074);}function getUser(_0x46b8c5,_0x10f3b1,_0x45f580){if(!_['isNil'](_0x10f3b1)&&intUtil['validateEmail'](_0x10f3b1)){var _0x28ac0d={'Email':_0x10f3b1};var _0x1cb257={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x45f580['sobject'](_0xb216('0x21'))[_0xb216('0x22')](_0x28ac0d,_0x1cb257)[_0xb216('0x23')]()[_0xb216('0x24')](function(_0x1f6a43){if(_0x1f6a43['length']){var _0x172b1c=_[_0xb216('0x22')](_0x1f6a43,function(_0x108eca){return _0x108eca[_0xb216('0x25')]===_0x10f3b1;});if(_0x172b1c){logger[_0xb216('0x1d')](_0xb216('0x26'),_0x10f3b1);return BPromise['resolve']({'id':_0x172b1c['Id'],'name':_0x172b1c['Name']});}}else{logger[_0xb216('0x1d')](_0xb216('0x27'),_0x10f3b1);return _0x45f580[_0xb216('0x28')]()[_0xb216('0x24')](function(_0x3ba99d){return BPromise[_0xb216('0x29')]({'id':_0x3ba99d[_0xb216('0x2a')],'name':_0x3ba99d[_0xb216('0x2b')]});});}});}else{logger[_0xb216('0x1d')](_0xb216('0x27'),_0x10f3b1);return _0x45f580[_0xb216('0x28')]()['then'](function(_0x5dcb0e){return BPromise[_0xb216('0x29')]({'id':_0x5dcb0e['user_id'],'name':_0x5dcb0e[_0xb216('0x2b')]});});}}function getEndUser(_0x693ee0,_0x2b9c05,_0x52456d,_0x2ea7dd,_0x40ea07){var _0x1b6c40={'$or':{'Phone':_0x2ea7dd}};var _0x516653={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xb216('0x29')]()[_0xb216('0x24')](function(){logger['info'](_0xb216('0x2c'),_0x2ea7dd,_0x2b9c05[_0xb216('0x2d')]);switch(_0x2b9c05[_0xb216('0x2d')]){case _0xb216('0x2e'):var _0xe27bd7=_['cloneDeep'](_0x1b6c40);if(_0x2b9c05[_0xb216('0x2f')]){var _0x3899d5={};_0x3899d5[_0x2b9c05[_0xb216('0x2f')]]=_0x2ea7dd;_[_0xb216('0x30')](_0xe27bd7['$or'],_0x3899d5);}return _0x40ea07['sobject'](_0xb216('0x31'))['find'](_0xe27bd7,_0x516653)[_0xb216('0x23')]()['then'](function(_0x3948ef){if(_0x3948ef&&_0x3948ef[_0xb216('0x32')]){return _0x3948ef;}else{var _0x3224b9=_[_0xb216('0x33')](_0x1b6c40);if(_0x2b9c05[_0xb216('0x34')]){var _0x43e734={};_0x43e734[_0x2b9c05[_0xb216('0x34')]]=_0x2ea7dd;_['merge'](_0x3224b9[_0xb216('0x35')],_0x43e734);}return _0x40ea07[_0xb216('0x1f')](_0xb216('0x36'))[_0xb216('0x22')](_0x3224b9,_0x516653);}});case _0xb216('0x37'):var _0x20edd2=_[_0xb216('0x33')](_0x1b6c40);if(_0x2b9c05['additionalSearchAccount']){var _0x3899d5={};_0x3899d5[_0x2b9c05[_0xb216('0x38')]]=_0x2ea7dd;_[_0xb216('0x30')](_0x20edd2['$or'],_0x3899d5);}return _0x40ea07[_0xb216('0x1f')](_0xb216('0x39'))[_0xb216('0x22')](_0x20edd2,_0x516653)[_0xb216('0x23')]()[_0xb216('0x24')](function(_0x2b67ee){if(_0x2b67ee&&_0x2b67ee['length']){return _0x2b67ee;}else{var _0x47eaca=_['cloneDeep'](_0x1b6c40);if(_0x2b9c05[_0xb216('0x2f')]){var _0x710b16={};_0x710b16[_0x2b9c05[_0xb216('0x2f')]]=_0x2ea7dd;_[_0xb216('0x30')](_0x47eaca[_0xb216('0x35')],_0x710b16);}return _0x40ea07[_0xb216('0x1f')]('Contact')[_0xb216('0x22')](_0x47eaca,_0x516653)[_0xb216('0x24')](function(_0x412637){if(_0x412637&&_0x412637[_0xb216('0x32')]){return _0x412637;}else{var _0x363133=_['cloneDeep'](_0x1b6c40);if(_0x2b9c05[_0xb216('0x34')]){var _0x38a354={};_0x38a354[_0x2b9c05[_0xb216('0x34')]]=_0x2ea7dd;_[_0xb216('0x30')](_0x363133[_0xb216('0x35')],_0x38a354);}return _0x40ea07['sobject'](_0xb216('0x36'))['find'](_0x363133,_0x516653);}});}});case'contact':var _0xe27bd7=_[_0xb216('0x33')](_0x1b6c40);if(_0x2b9c05[_0xb216('0x2f')]){var _0x3899d5={};_0x3899d5[_0x2b9c05[_0xb216('0x2f')]]=_0x2ea7dd;_['merge'](_0xe27bd7[_0xb216('0x35')],_0x3899d5);}return _0x40ea07[_0xb216('0x1f')](_0xb216('0x31'))[_0xb216('0x22')](_0xe27bd7,_0x516653)[_0xb216('0x23')]();case _0xb216('0x1b'):var _0x19c13d=_['cloneDeep'](_0x1b6c40);if(_0x2b9c05[_0xb216('0x34')]){var _0x3899d5={};_0x3899d5[_0x2b9c05['additionalSearchLead']]=_0x2ea7dd;_['merge'](_0x19c13d[_0xb216('0x35')],_0x3899d5);}return _0x40ea07[_0xb216('0x1f')](_0xb216('0x36'))['find'](_0x19c13d,_0x516653);case _0xb216('0x18'):var _0x20edd2=_['cloneDeep'](_0x1b6c40);if(_0x2b9c05[_0xb216('0x38')]){var _0x3899d5={};_0x3899d5[_0x2b9c05[_0xb216('0x38')]]=_0x2ea7dd;_[_0xb216('0x30')](_0x20edd2['$or'],_0x3899d5);}return _0x40ea07[_0xb216('0x1f')](_0xb216('0x39'))[_0xb216('0x22')](_0x20edd2,_0x516653);default:return null;}})[_0xb216('0x24')](function(_0x53f06a){if(_0x53f06a&&_0x53f06a[_0xb216('0x32')]){var _0x3c6b53=_[_0xb216('0x3a')](_0x53f06a);if(_0x3c6b53){return BPromise['resolve']({'id':_0x3c6b53['Id'],'name':_0x3c6b53[_0xb216('0x3b')],'phone':_0x3c6b53['Phone'],'endUserType':_0x3c6b53[_0xb216('0x3c')][_0xb216('0x3d')][_0xb216('0x3e')]()});}}})[_0xb216('0x24')](function(_0x9965d4){if(_0x9965d4){logger[_0xb216('0x1d')](_0xb216('0x3f'),_0x9965d4[_0xb216('0x16')],_0x2ea7dd);return BPromise[_0xb216('0x29')](_0x9965d4);}else{logger[_0xb216('0x1d')](_0xb216('0x40'),_0x2ea7dd);var _0x55a9b3={'Phone':_0x2ea7dd};if(_0x2b9c05[_0xb216('0x41')]){if(_0x2b9c05[_0xb216('0x41')]===_0xb216('0x19')){logger[_0xb216('0x1d')](_0xb216('0x42'),_0x2ea7dd,_0x2b9c05[_0xb216('0x41')]);_0x55a9b3[_0xb216('0x43')]=_0x52456d!==_0xb216('0x44')?_0x52456d:util[_0xb216('0x45')](_0xb216('0x46'),_0x2ea7dd);}else if(_0x2b9c05['moduleCreate']===_0xb216('0x1b')){logger['info'](_0xb216('0x42'),_0x2ea7dd,_0x2b9c05[_0xb216('0x41')]);_0x55a9b3['LastName']=_0x52456d!==_0xb216('0x44')?_0x52456d:util['format']('Caller\x20-\x20%s',_0x2ea7dd);_0x55a9b3[_0xb216('0x47')]='No\x20Company';}else if(_0x2b9c05[_0xb216('0x41')]===_0xb216('0x18')){logger['info'](_0xb216('0x42'),_0x2ea7dd,_0x2b9c05[_0xb216('0x41')]);_0x55a9b3[_0xb216('0x3b')]=_0x52456d!==_0xb216('0x44')?_0x52456d:util[_0xb216('0x45')](_0xb216('0x46'),_0x2ea7dd);}else{return null;}}return _0x40ea07[_0xb216('0x1f')](_[_0xb216('0x48')](_0x2b9c05[_0xb216('0x41')]))[_0xb216('0x20')](_0x55a9b3)['then'](function(_0x8101f){return BPromise[_0xb216('0x29')]({'id':_0x8101f['id'],'endUserType':_0x2b9c05[_0xb216('0x41')]});});}});}function getCustomFields(_0x54135a,_0x57c61f){var _0x178b60={};if(_0x54135a[_0xb216('0x32')]>0x0){_['forEach'](_0x54135a,function(_0x15585b){if(_[_0xb216('0x49')]([_0xb216('0x4a'),'picklist'],_0x15585b[_0xb216('0x3d')])&&_0x15585b['idField']){_0x178b60[_0x15585b[_0xb216('0x4b')]]=_0x15585b[_0xb216('0x4c')][_0xb216('0x4d')]();}else if(_0x15585b['type']===_0xb216('0x4e')&&_0x15585b[_0xb216('0x4f')]&&_0x15585b['idField']){_0x57c61f[_0x15585b[_0xb216('0x4f')]]&&(_0x178b60[_0x15585b[_0xb216('0x4b')]]=_0x57c61f[_0x15585b[_0xb216('0x4f')]][_0xb216('0x4d')]());}else if(_0x15585b[_0xb216('0x3d')]===_0xb216('0x50')&&_0x15585b[_0xb216('0x51')]&&_0x15585b[_0xb216('0x51')][_0xb216('0x52')]&&_0x15585b[_0xb216('0x4b')]){_0x57c61f[_0x15585b[_0xb216('0x51')][_0xb216('0x52')][_0xb216('0x3e')]()]&&(_0x178b60[_0x15585b['idField']]=_0x57c61f[_0x15585b[_0xb216('0x51')][_0xb216('0x52')]['toLowerCase']()]['toString']());}});}return _0x178b60;}function getConnection(_0x4ff05b){var _0x5d97c5=_0x4ff05b[_0xb216('0x53')][_0xb216('0x54')](_0x4ff05b['securityToken']);var _0x20590a=new jsforce[(_0xb216('0x55'))]({'oauth2':{'loginUrl':_0x4ff05b[_0xb216('0x56')]||_0xb216('0x57'),'clientId':_0x4ff05b[_0xb216('0x58')],'clientSecret':_0x4ff05b[_0xb216('0x59')]}});return _0x20590a[_0xb216('0x5a')](_0x4ff05b[_0xb216('0x5b')],_0x5d97c5)[_0xb216('0x24')](function(){logger['info'](_0xb216('0x5c'));return _0x20590a;});}exports[_0xb216('0x5d')]=function(_0x2f1d65,_0x283749,_0x3a2f03,_0x586b6c,_0x27128a,_0x224675){var _0x2b1c7a,_0x547512,_0x12a0a8,_0x142983;_0x224675[_0xb216('0x5e')]=intUtil[_0xb216('0x5f')](_0x224675[_0xb216('0x5e')]);_0x224675[_0xb216('0x56')]=intUtil['stripTrailingSlash'](_0x224675[_0xb216('0x56')]);if(_0x27128a&&_0x27128a[_0xb216('0x60')]){logger[_0xb216('0x1d')](_0xb216('0x61'),_0xb216('0x62'));_0x283749[_0xb216('0x63')]=util['format'](_0xb216('0x64'),_0x224675[_0xb216('0x5e')],_0x283749['uniqueid'],md5(_0x283749['uniqueid']));}else{_0x283749[_0xb216('0x63')]='';}return getConnection(_0x224675)['then'](function(_0x746db5){_0x142983=_0x746db5;return getUser(_0x224675,_0x586b6c[_0xb216('0x65')],_0x142983);})[_0xb216('0x24')](function(_0xaaf8b1){_0x2b1c7a=_0xaaf8b1;return getEndUser(_0x224675,_0x3a2f03,_0x283749[_0xb216('0x66')],_0x283749[_0xb216('0x67')],_0x142983);})['then'](function(_0x10481f){_0x547512=_0x10481f;return getTicket(_0x224675,_0x2b1c7a,_0x547512,_0x3a2f03,_0x283749,_0x3a2f03[_0xb216('0x68')],_0x142983,_0xb216('0x5d'));})[_0xb216('0x24')](function(_0x226801){_0x12a0a8=_0x226801;logger[_0xb216('0x1d')](_0xb216('0x69'),_0x12a0a8['id']);logger[_0xb216('0x1d')](_0xb216('0x6a'),_0x12a0a8['id'],_0x586b6c[_0xb216('0x52')],_0x224675['type']);switch(_0x224675[_0xb216('0x3d')]){case _0xb216('0x6b'):emit(util[_0xb216('0x45')](_0xb216('0x6c'),_0x586b6c['name']),_0xb216('0x6d'),{'recordId':_0x12a0a8['id']});break;case'newTab':emit(util[_0xb216('0x45')](_0xb216('0x6c'),_0x586b6c[_0xb216('0x52')]),_0xb216('0x6e'),{'uri':util[_0xb216('0x45')](_0xb216('0x6f'),_0x142983[_0xb216('0x70')],_0x12a0a8['id'])});break;default:logger[_0xb216('0x71')](_0xb216('0x72'));}})[_0xb216('0x73')](function(_0x38f9f9){logger['error']('[QUEUE]',_0x38f9f9);});};exports[_0xb216('0x74')]=function(_0x32dee2,_0x31058d,_0x305f5b,_0xd7c2b,_0x1c0879,_0x550650,_0x1bedf0){var _0x528318,_0x558758,_0x231ff7,_0x20ca64;_0x550650['serverUrl']=intUtil['stripTrailingSlash'](_0x550650[_0xb216('0x5e')]);_0x550650['remoteUri']=intUtil[_0xb216('0x5f')](_0x550650[_0xb216('0x56')]);if(_0x1bedf0&&_0x1bedf0[_0xb216('0x75')]&&_0x1bedf0['recordingFormat']!==_0xb216('0x76')){logger[_0xb216('0x1d')]('[OUTBOUND]',_0xb216('0x62'));_0x31058d[_0xb216('0x63')]=util[_0xb216('0x45')](_0xb216('0x64'),_0x550650['serverUrl'],_0x31058d[_0xb216('0x77')],md5(_0x31058d[_0xb216('0x77')]));}return getConnection(_0x550650)['then'](function(_0x229e42){_0x20ca64=_0x229e42;return getUser(_0x550650,_0xd7c2b[_0xb216('0x65')],_0x20ca64);})[_0xb216('0x24')](function(_0x404f39){_0x528318=_0x404f39;return getEndUser(_0x550650,_0x305f5b,_0x31058d['destcalleridname'],_0x31058d[_0xb216('0x78')],_0x20ca64);})[_0xb216('0x24')](function(_0x5c16e4){_0x558758=_0x5c16e4;return getTicket(_0x550650,_0x528318,_0x558758,_0x305f5b,_0x31058d,_0x305f5b['Fields'],_0x20ca64,_0xb216('0x74'));})[_0xb216('0x24')](function(_0x305fab){_0x231ff7=_0x305fab;logger[_0xb216('0x1d')](_0xb216('0x79'),_0x231ff7['id']);logger['info']('[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x231ff7['id'],_0xd7c2b['name'],_0x550650['type']);switch(_0x550650[_0xb216('0x3d')]){case _0xb216('0x6b'):emit(util['format'](_0xb216('0x6c'),_0xd7c2b['name']),_0xb216('0x6d'),{'recordId':_0x231ff7['id']});break;case _0xb216('0x7a'):emit(util[_0xb216('0x45')](_0xb216('0x6c'),_0xd7c2b['name']),_0xb216('0x6e'),{'uri':util[_0xb216('0x45')](_0xb216('0x6f'),_0x20ca64['instanceUrl'],_0x231ff7['id'])});break;default:logger[_0xb216('0x71')](_0xb216('0x7b'),_0xb216('0x7c'));}})[_0xb216('0x73')](function(_0x10fd8a){logger[_0xb216('0x71')]('[OUTBOUND]',_0x10fd8a);});};exports[_0xb216('0x7d')]=function(_0x42f18c,_0x2862e2,_0x22fde7,_0x150e6c,_0x1a50d4,_0x5093a1){var _0x391ebe,_0x302e26,_0x20ad31,_0x2533e5;_0x5093a1[_0xb216('0x5e')]=intUtil[_0xb216('0x5f')](_0x5093a1[_0xb216('0x5e')]);_0x5093a1['remoteUri']=intUtil[_0xb216('0x5f')](_0x5093a1['remoteUri']);if(_0x1a50d4&&_0x1a50d4[_0xb216('0x60')]){logger['info']('['+_0x2862e2[_0xb216('0x7e')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x2862e2[_0xb216('0x63')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5093a1[_0xb216('0x5e')],_0x2862e2[_0xb216('0x77')],md5(_0x2862e2['uniqueid']));}else{_0x2862e2[_0xb216('0x63')]='';}return getConnection(_0x5093a1)[_0xb216('0x24')](function(_0xae4a7d){_0x2533e5=_0xae4a7d;if(!_[_0xb216('0x7f')](_0x150e6c)){return getUser(_0x5093a1,_0x150e6c[_0xb216('0x52')],_0x2533e5);}else{return getUser(_0x5093a1,null,_0x2533e5);}})[_0xb216('0x24')](function(_0x53190a){_0x391ebe=_0x53190a;return getEndUser(_0x5093a1,_0x22fde7,_0x2862e2[_0xb216('0x66')],_0x2862e2[_0xb216('0x67')],_0x2533e5);})[_0xb216('0x24')](function(_0x225bca){_0x302e26=_0x225bca;return getTicket(_0x5093a1,_0x391ebe,_0x302e26,_0x22fde7,_0x2862e2,_0x22fde7['Fields'],_0x2533e5);})[_0xb216('0x24')](function(_0x2db414){_0x20ad31=_0x2db414;logger['info']('['+_0x2862e2[_0xb216('0x7e')]['toUpperCase']()+_0xb216('0x80'),_0x20ad31['id']);logger['info']('['+_0x2862e2[_0xb216('0x7e')]['toUpperCase']()+_0xb216('0x81'),_0x5093a1[_0xb216('0x3d')]);})[_0xb216('0x73')](function(_0xa34ec){logger[_0xb216('0x71')]('['+_0x2862e2['lastevent'][_0xb216('0x82')]()+']',_0xa34ec);});};