Built motion from commit (unavailable).|2.5.14
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xebe3=['jsforce','./util','../../../../config/environment','salesforce','defaults','redis','localhost','emit','assign','Subjects','getString','Descriptions','ticketType','Case','ContactId','sobject','create','isNil','validateEmail','User','execute','then','find','info','Agent\x20%s\x20found.','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','display_name','user_id','Task','moduleSearch','Contact','Lead','contact','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','length','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','type','string','content','toString','variableName','idField','customVariable','Variable','name','toLowerCase','concat','securityToken','Connection','remoteUri','clientId','login','username','Connection\x20established.','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','email','Fields','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','user:%s','trigger:browser:url','%s/%s/e','instanceUrl','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','error','stringify','outbound','none','destcalleridname','destcalleridnum','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','trigger:salesforce:display','newTab','[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','calleridname',']\x20Ticket\x20%s\x20created.','lodash','request-promise','bluebird','md5'];(function(_0x499e56,_0x217119){var _0xe2e626=function(_0x3b7672){while(--_0x3b7672){_0x499e56['push'](_0x499e56['shift']());}};_0xe2e626(++_0x217119);}(_0xebe3,0x19c));var _0x3ebe=function(_0x19dffc,_0x1c7720){_0x19dffc=_0x19dffc-0x0;var _0x3785a9=_0xebe3[_0x19dffc];return _0x3785a9;};'use strict';var _=require(_0x3ebe('0x0'));var rp=require(_0x3ebe('0x1'));var moment=require('moment');var BPromise=require(_0x3ebe('0x2'));var md5=require(_0x3ebe('0x3'));var jsforce=require(_0x3ebe('0x4'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x3ebe('0x5'));var config=require(_0x3ebe('0x6'));var logger=require('../../../../config/logger')(_0x3ebe('0x7'));config['redis']=_[_0x3ebe('0x8')](config[_0x3ebe('0x9')],{'host':_0x3ebe('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x3ebe('0x9')]));function emit(_0x23aa1b,_0x49339e,_0x318ebc){io['to'](_0x23aa1b)[_0x3ebe('0xb')](_0x49339e,_0x318ebc);}function getTicket(_0xe1c5a8,_0x38f987,_0x4af960,_0x12caf6,_0x32546d,_0x191228,_0x429066,_0x2720ea){var _0x1cfeec={};if(_0x12caf6['ticketType']==='Task'){_0x1cfeec=Object[_0x3ebe('0xc')]({},{'OwnerId':_0x38f987['id'],'ActivityDate':moment['utc'](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil['getString'](_0x12caf6[_0x3ebe('0xd')],_0x32546d,'\x20'),'Description':intUtil[_0x3ebe('0xe')](_0x12caf6[_0x3ebe('0xf')],_0x32546d,'\x0a')},getCustomFields(_0x191228,_0x32546d));if(_0x4af960){_0x1cfeec['WhoId']=_0x4af960['id'];}}else if(_0x12caf6[_0x3ebe('0x10')]===_0x3ebe('0x11')){_0x1cfeec=Object[_0x3ebe('0xc')]({},{'OwnerId':_0x38f987['id'],'Subject':intUtil[_0x3ebe('0xe')](_0x12caf6[_0x3ebe('0xd')],_0x32546d,'\x20'),'Description':intUtil['getString'](_0x12caf6[_0x3ebe('0xf')],_0x32546d,'\x0a')},getCustomFields(_0x191228,_0x32546d));if(_0x4af960){_0x1cfeec[_0x3ebe('0x12')]=_0x4af960['id'];}}return _0x429066[_0x3ebe('0x13')](_0x12caf6[_0x3ebe('0x10')])[_0x3ebe('0x14')](_0x1cfeec);}function getUser(_0x157459,_0xa9d165,_0x5634e5){if(!_[_0x3ebe('0x15')](_0xa9d165)&&intUtil[_0x3ebe('0x16')](_0xa9d165)){var _0x14d6cd={'Email':_0xa9d165};var _0x12798e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x5634e5[_0x3ebe('0x13')](_0x3ebe('0x17'))['find'](_0x14d6cd,_0x12798e)[_0x3ebe('0x18')]()[_0x3ebe('0x19')](function(_0x32c4ea){if(_0x32c4ea['length']){var _0x50c5c1=_[_0x3ebe('0x1a')](_0x32c4ea,function(_0x970b31){return _0x970b31['Email']===_0xa9d165;});if(_0x50c5c1){logger[_0x3ebe('0x1b')](_0x3ebe('0x1c'),_0xa9d165);return BPromise[_0x3ebe('0x1d')]({'id':_0x50c5c1['Id'],'name':_0x50c5c1[_0x3ebe('0x1e')]});}}else{logger[_0x3ebe('0x1b')](_0x3ebe('0x1f'),_0xa9d165);return _0x5634e5[_0x3ebe('0x20')]()[_0x3ebe('0x19')](function(_0x1eeee5){return BPromise[_0x3ebe('0x1d')]({'id':_0x1eeee5['user_id'],'name':_0x1eeee5[_0x3ebe('0x21')]});});}});}else{logger[_0x3ebe('0x1b')](_0x3ebe('0x1f'),_0xa9d165);return _0x5634e5[_0x3ebe('0x20')]()[_0x3ebe('0x19')](function(_0x4ce351){return BPromise['resolve']({'id':_0x4ce351[_0x3ebe('0x22')],'name':_0x4ce351[_0x3ebe('0x21')]});});}}function getEndUser(_0x518946,_0x31745b,_0x238424,_0x11edd8,_0x3ae1d2){var _0x2bcc8={'Phone':_0x11edd8};var _0x307726={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x3ebe('0x1d')]()[_0x3ebe('0x19')](function(){if(_0x31745b[_0x3ebe('0x10')]===_0x3ebe('0x23')){logger[_0x3ebe('0x1b')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x11edd8,_0x31745b[_0x3ebe('0x24')]);switch(_0x31745b[_0x3ebe('0x24')]){case'contact_lead':return _0x3ae1d2['sobject'](_0x3ebe('0x25'))['find'](_0x2bcc8,_0x307726)[_0x3ebe('0x18')]()[_0x3ebe('0x19')](function(_0x188375){if(_0x188375&&_0x188375['length']){return _0x188375;}else{return _0x3ae1d2['sobject'](_0x3ebe('0x26'))[_0x3ebe('0x1a')](_0x2bcc8,_0x307726);}});case _0x3ebe('0x27'):return _0x3ae1d2['sobject']('Contact')['find'](_0x2bcc8,_0x307726)[_0x3ebe('0x18')]();case'lead':return _0x3ae1d2[_0x3ebe('0x13')]('Lead')[_0x3ebe('0x1a')](_0x2bcc8,_0x307726);default:return null;}}else if(_0x31745b[_0x3ebe('0x10')]===_0x3ebe('0x11')){logger[_0x3ebe('0x1b')](_0x3ebe('0x28'),_0x11edd8,_0x3ebe('0x27'));return _0x3ae1d2[_0x3ebe('0x13')](_0x3ebe('0x25'))['find'](_0x2bcc8,_0x307726)[_0x3ebe('0x18')]();}})[_0x3ebe('0x19')](function(_0x30a274){if(_0x30a274&&_0x30a274[_0x3ebe('0x29')]){var _0x1d3220=_[_0x3ebe('0x1a')](_0x30a274,function(_0x6c6525){return _0x6c6525[_0x3ebe('0x2a')]===_0x11edd8;});if(_0x1d3220){return BPromise[_0x3ebe('0x1d')]({'id':_0x1d3220['Id'],'name':_0x1d3220[_0x3ebe('0x1e')],'phone':_0x1d3220['Phone']});}}})[_0x3ebe('0x19')](function(_0x1426a1){if(_0x1426a1){logger['info'](_0x3ebe('0x2b'),_0x11edd8);return BPromise[_0x3ebe('0x1d')](_0x1426a1);}else{logger[_0x3ebe('0x1b')](_0x3ebe('0x2c'),_0x11edd8);var _0x36e2ce={'LastName':_0x238424!==_0x3ebe('0x2d')?_0x238424:util[_0x3ebe('0x2e')](_0x3ebe('0x2f'),_0x11edd8),'Phone':_0x11edd8};if(_0x31745b['moduleCreate']){if(_0x31745b[_0x3ebe('0x30')]==='contact'){logger[_0x3ebe('0x1b')](_0x3ebe('0x31'),_0x11edd8,_0x31745b[_0x3ebe('0x30')]);}else if(_0x31745b[_0x3ebe('0x30')]==='lead'&&_0x31745b[_0x3ebe('0x10')]==='Task'){logger[_0x3ebe('0x1b')](_0x3ebe('0x31'),_0x11edd8,_0x31745b['moduleCreate']);_0x36e2ce[_0x3ebe('0x32')]=_0x3ebe('0x33');}else{return null;}}return _0x3ae1d2[_0x3ebe('0x13')](_['upperFirst'](_0x31745b[_0x3ebe('0x30')]))[_0x3ebe('0x14')](_0x36e2ce);}});}function getCustomFields(_0x89b44c,_0x59a2db){var _0x3939d2={};if(_0x89b44c['length']>0x0){_['forEach'](_0x89b44c,function(_0x2cb460){if(_0x2cb460[_0x3ebe('0x34')]===_0x3ebe('0x35')&&_0x2cb460['idField']){_0x3939d2[_0x2cb460['idField']]=_0x2cb460[_0x3ebe('0x36')][_0x3ebe('0x37')]();}else if(_0x2cb460[_0x3ebe('0x34')]==='variable'&&_0x2cb460[_0x3ebe('0x38')]&&_0x2cb460[_0x3ebe('0x39')]){_0x59a2db[_0x2cb460[_0x3ebe('0x38')]]&&(_0x3939d2[_0x2cb460[_0x3ebe('0x39')]]=_0x59a2db[_0x2cb460[_0x3ebe('0x38')]][_0x3ebe('0x37')]());}else if(_0x2cb460[_0x3ebe('0x34')]===_0x3ebe('0x3a')&&_0x2cb460[_0x3ebe('0x3b')]&&_0x2cb460['Variable'][_0x3ebe('0x3c')]&&_0x2cb460['idField']){_0x59a2db[_0x2cb460[_0x3ebe('0x3b')]['name'][_0x3ebe('0x3d')]()]&&(_0x3939d2[_0x2cb460[_0x3ebe('0x39')]]=_0x59a2db[_0x2cb460['Variable'][_0x3ebe('0x3c')][_0x3ebe('0x3d')]()][_0x3ebe('0x37')]());}});}return _0x3939d2;}function getConnection(_0x2c28f6){var _0x205320=_0x2c28f6['password'][_0x3ebe('0x3e')](_0x2c28f6[_0x3ebe('0x3f')]);var _0x215554=new jsforce[(_0x3ebe('0x40'))]({'oauth2':{'loginUrl':_0x2c28f6[_0x3ebe('0x41')]||'https://login.salesforce.com','clientId':_0x2c28f6[_0x3ebe('0x42')],'clientSecret':_0x2c28f6['clientSecret']}});return _0x215554[_0x3ebe('0x43')](_0x2c28f6[_0x3ebe('0x44')],_0x205320)[_0x3ebe('0x19')](function(){logger[_0x3ebe('0x1b')](_0x3ebe('0x45'));return _0x215554;});}exports[_0x3ebe('0x46')]=function(_0x1ebb6e,_0x150762,_0x46c187,_0x3404b7,_0x39df33,_0x191310){var _0xc1331e,_0x2379c8,_0x431385,_0x2815db;_0x191310['serverUrl']=intUtil[_0x3ebe('0x47')](_0x191310[_0x3ebe('0x48')]);_0x191310[_0x3ebe('0x41')]=intUtil[_0x3ebe('0x47')](_0x191310[_0x3ebe('0x41')]);if(_0x39df33&&_0x39df33[_0x3ebe('0x49')]){logger[_0x3ebe('0x1b')](_0x3ebe('0x4a'),_0x3ebe('0x4b'));_0x150762[_0x3ebe('0x4c')]=util[_0x3ebe('0x2e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x191310['serverUrl'],_0x150762['uniqueid'],md5(_0x150762[_0x3ebe('0x4d')]));}else{_0x150762['recordingURL']='';}return getConnection(_0x191310)[_0x3ebe('0x19')](function(_0x4b210c){_0x2815db=_0x4b210c;return getUser(_0x191310,_0x3404b7[_0x3ebe('0x4e')],_0x2815db);})[_0x3ebe('0x19')](function(_0x42c203){_0xc1331e=_0x42c203;return getEndUser(_0x191310,_0x46c187,_0x150762['calleridname'],_0x150762['calleridnum'],_0x2815db);})['then'](function(_0x189b6b){_0x2379c8=_0x189b6b;return getTicket(_0x191310,_0xc1331e,_0x2379c8,_0x46c187,_0x150762,_0x46c187[_0x3ebe('0x4f')],_0x2815db,_0x3ebe('0x46'));})[_0x3ebe('0x19')](function(_0x32a127){_0x431385=_0x32a127;logger['info']('[QUEUE]\x20Ticket\x20%s\x20created',_0x431385['id']);logger[_0x3ebe('0x1b')](_0x3ebe('0x50'),_0x431385['id'],_0x3404b7[_0x3ebe('0x3c')],_0x191310['type']);switch(_0x191310['type']){case'integrationTab':emit(util[_0x3ebe('0x2e')](_0x3ebe('0x51'),_0x3404b7[_0x3ebe('0x3c')]),'trigger:salesforce:display',{'recordId':_0x431385['id']});break;case'newTab':emit(util['format'](_0x3ebe('0x51'),_0x3404b7[_0x3ebe('0x3c')]),_0x3ebe('0x52'),{'uri':util[_0x3ebe('0x2e')](_0x3ebe('0x53'),_0x2815db[_0x3ebe('0x54')],_0x431385['id'])});break;default:logger['error'](_0x3ebe('0x55'));}})[_0x3ebe('0x56')](function(_0x477f48){logger[_0x3ebe('0x57')](_0x3ebe('0x4a'),JSON[_0x3ebe('0x58')](_0x477f48));});};exports[_0x3ebe('0x59')]=function(_0x487cdd,_0x20572a,_0x63c6d0,_0x5ab0d6,_0x40a1b7,_0x1f7f76,_0x184082){var _0x276247,_0x5a64b5,_0x38a617,_0x59511f;_0x1f7f76['serverUrl']=intUtil[_0x3ebe('0x47')](_0x1f7f76[_0x3ebe('0x48')]);_0x1f7f76['remoteUri']=intUtil[_0x3ebe('0x47')](_0x1f7f76[_0x3ebe('0x41')]);if(_0x184082&&_0x184082['recordingFormat']&&_0x184082['recordingFormat']!==_0x3ebe('0x5a')){logger[_0x3ebe('0x1b')]('[OUTBOUND]',_0x3ebe('0x4b'));_0x20572a[_0x3ebe('0x4c')]=util[_0x3ebe('0x2e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1f7f76[_0x3ebe('0x48')],_0x20572a[_0x3ebe('0x4d')],md5(_0x20572a['uniqueid']));}return getConnection(_0x1f7f76)['then'](function(_0x2c8aef){_0x59511f=_0x2c8aef;return getUser(_0x1f7f76,_0x5ab0d6[_0x3ebe('0x4e')],_0x59511f);})[_0x3ebe('0x19')](function(_0x39299d){_0x276247=_0x39299d;return getEndUser(_0x1f7f76,_0x63c6d0,_0x20572a[_0x3ebe('0x5b')],_0x20572a[_0x3ebe('0x5c')],_0x59511f);})[_0x3ebe('0x19')](function(_0x9fd4ed){_0x5a64b5=_0x9fd4ed;return getTicket(_0x1f7f76,_0x276247,_0x5a64b5,_0x63c6d0,_0x20572a,_0x63c6d0[_0x3ebe('0x4f')],_0x59511f,_0x3ebe('0x59'));})[_0x3ebe('0x19')](function(_0x1603bd){_0x38a617=_0x1603bd;logger[_0x3ebe('0x1b')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x38a617['id']);logger['info'](_0x3ebe('0x5d'),_0x38a617['id'],_0x5ab0d6['name'],_0x1f7f76['type']);switch(_0x1f7f76[_0x3ebe('0x34')]){case'integrationTab':emit(util[_0x3ebe('0x2e')](_0x3ebe('0x51'),_0x5ab0d6['name']),_0x3ebe('0x5e'),{'recordId':_0x38a617['id']});break;case _0x3ebe('0x5f'):emit(util[_0x3ebe('0x2e')]('user:%s',_0x5ab0d6['name']),'trigger:browser:url',{'uri':util[_0x3ebe('0x2e')](_0x3ebe('0x53'),_0x59511f[_0x3ebe('0x54')],_0x38a617['id'])});break;default:logger[_0x3ebe('0x57')](_0x3ebe('0x60'),_0x3ebe('0x61'));}})['catch'](function(_0x555dcb){logger[_0x3ebe('0x57')](_0x3ebe('0x60'),JSON[_0x3ebe('0x58')](_0x555dcb));});};exports[_0x3ebe('0x62')]=function(_0x2aca58,_0x569e8c,_0x3fd4f8,_0x14f056,_0x5e709c,_0x9ab06d){var _0x4b885f,_0x400a0d,_0x2ed462,_0x359b40;_0x9ab06d[_0x3ebe('0x48')]=intUtil[_0x3ebe('0x47')](_0x9ab06d['serverUrl']);_0x9ab06d[_0x3ebe('0x41')]=intUtil[_0x3ebe('0x47')](_0x9ab06d['remoteUri']);if(_0x5e709c&&_0x5e709c[_0x3ebe('0x49')]){logger['info']('['+_0x569e8c[_0x3ebe('0x63')][_0x3ebe('0x64')]()+']',_0x3ebe('0x4b'));_0x569e8c['recordingURL']=util['format'](_0x3ebe('0x65'),_0x9ab06d[_0x3ebe('0x48')],_0x569e8c['uniqueid'],md5(_0x569e8c[_0x3ebe('0x4d')]));}else{_0x569e8c[_0x3ebe('0x4c')]='';}return getConnection(_0x9ab06d)['then'](function(_0x105e82){_0x359b40=_0x105e82;if(!_[_0x3ebe('0x15')](_0x14f056)){return getUser(_0x9ab06d,_0x14f056[_0x3ebe('0x3c')],_0x359b40);}else{return getUser(_0x9ab06d,null,_0x359b40);}})[_0x3ebe('0x19')](function(_0x266b00){_0x4b885f=_0x266b00;return getEndUser(_0x9ab06d,_0x3fd4f8,_0x569e8c[_0x3ebe('0x66')],_0x569e8c['calleridnum'],_0x359b40);})[_0x3ebe('0x19')](function(_0x5708a2){_0x400a0d=_0x5708a2;return getTicket(_0x9ab06d,_0x4b885f,_0x400a0d,_0x3fd4f8,_0x569e8c,_0x3fd4f8[_0x3ebe('0x4f')],_0x359b40);})[_0x3ebe('0x19')](function(_0x31edc2){_0x2ed462=_0x31edc2;logger[_0x3ebe('0x1b')]('['+_0x569e8c[_0x3ebe('0x63')][_0x3ebe('0x64')]()+_0x3ebe('0x67'),_0x2ed462['id']);logger['info']('['+_0x569e8c[_0x3ebe('0x63')][_0x3ebe('0x64')]()+']\x20Integration\x20account\x20type\x20%s.',_0x9ab06d[_0x3ebe('0x34')]);})['catch'](function(_0xeb7a1c){logger[_0x3ebe('0x57')]('['+_0x569e8c['lastevent'][_0x3ebe('0x64')]()+']',JSON[_0x3ebe('0x58')](_0xeb7a1c));});};