Built motion from commit (unavailable).|2.3.1
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xc157=['moduleSearch','contact_lead','Contact','find','contact','lead','Lead','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','upperFirst','create','forEach','type','string','idField','content','variableName','customVariable','Variable','name','toLowerCase','concat','Connection','remoteUri','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','user:%s','trigger:salesforce:display','newTab','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','[QUEUE]','stringify','outbound','recordingFormat','[OUTBOUND]','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','%s/%s/e','catch','abandoned','calleridnum','[ABANDONED]\x20Ticket\x20%s\x20created.','[ABANDONED]\x20Integration\x20account\x20type\x20%s.','request-promise','moment','bluebird','md5','jsforce','util','ioredis','./util','../../../../config/logger','salesforce','redis','localhost','socket.io-emitter','emit','merge','utc','Subjects','getString','Descriptions','WhoId','sobject','Task','validateEmail','User','execute','then','length','Email','info','Agent\x20%s\x20found.','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.'];(function(_0x113fe7,_0x3516e2){var _0x391c69=function(_0x44faa6){while(--_0x44faa6){_0x113fe7['push'](_0x113fe7['shift']());}};_0x391c69(++_0x3516e2);}(_0xc157,0x1e3));var _0x7c15=function(_0xde1185,_0x1205eb){_0xde1185=_0xde1185-0x0;var _0x218904=_0xc157[_0xde1185];return _0x218904;};'use strict';var _=require('lodash');var rp=require(_0x7c15('0x0'));var moment=require(_0x7c15('0x1'));var BPromise=require(_0x7c15('0x2'));var md5=require(_0x7c15('0x3'));var jsforce=require(_0x7c15('0x4'));var util=require(_0x7c15('0x5'));var Redis=require(_0x7c15('0x6'));var intUtil=require(_0x7c15('0x7'));var config=require('../../../../config/environment');var logger=require(_0x7c15('0x8'))(_0x7c15('0x9'));config[_0x7c15('0xa')]=_['defaults'](config['redis'],{'host':_0x7c15('0xb'),'port':0x18eb});var io=require(_0x7c15('0xc'))(new Redis(config[_0x7c15('0xa')]));function emit(_0x2045a6,_0x58649d,_0x4c28ee){io['to'](_0x2045a6)[_0x7c15('0xd')](_0x58649d,_0x4c28ee);}function getTicket(_0x3f7ec6,_0x32f429,_0x13d123,_0x2a2d97,_0x313bad,_0x7da48f,_0x1b8265){var _0x5e480c=_[_0x7c15('0xe')]({'OwnerId':_0x32f429['id'],'ActivityDate':moment[_0x7c15('0xf')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil['getString'](_0x2a2d97[_0x7c15('0x10')],_0x313bad,'\x20'),'Description':intUtil[_0x7c15('0x11')](_0x2a2d97[_0x7c15('0x12')],_0x313bad,'\x0a')},getCustomFields(_0x7da48f,_0x313bad));if(_0x13d123){_0x5e480c[_0x7c15('0x13')]=_0x13d123['id'];}return _0x1b8265[_0x7c15('0x14')](_0x7c15('0x15'))['create'](_0x5e480c);}function getUser(_0x9480c7,_0x5db4d7,_0x39899d){if(intUtil[_0x7c15('0x16')](_0x5db4d7)===!![]){var _0x9df006={'Email':_0x5db4d7};var _0x3c4862={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x39899d[_0x7c15('0x14')](_0x7c15('0x17'))['find'](_0x9df006,_0x3c4862)[_0x7c15('0x18')]()[_0x7c15('0x19')](function(_0x2fd126){if(_0x2fd126[_0x7c15('0x1a')]){var _0x35d284=_['find'](_0x2fd126,function(_0x20cda7){return _0x20cda7[_0x7c15('0x1b')]===_0x5db4d7;});if(_0x35d284){logger[_0x7c15('0x1c')](_0x7c15('0x1d'),_0x5db4d7);return BPromise[_0x7c15('0x1e')]({'id':_0x35d284['Id'],'name':_0x35d284[_0x7c15('0x1f')]});}}else{logger[_0x7c15('0x1c')](_0x7c15('0x20'),_0x5db4d7);return _0x39899d[_0x7c15('0x21')]()['then'](function(_0x487167){return BPromise['resolve']({'id':_0x487167[_0x7c15('0x22')],'name':_0x487167['display_name']});});}});}else{logger[_0x7c15('0x1c')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x5db4d7);return _0x39899d[_0x7c15('0x21')]()[_0x7c15('0x19')](function(_0x4f346b){return BPromise[_0x7c15('0x1e')]({'id':_0x4f346b[_0x7c15('0x22')],'name':_0x4f346b[_0x7c15('0x23')]});});}}function getEndUser(_0x91b2af,_0x20959c,_0x32bd4b,_0x2987a1,_0x3a98f6){var _0x2385c7={'Phone':_0x2987a1};var _0x40401c={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()[_0x7c15('0x19')](function(){logger[_0x7c15('0x1c')](_0x7c15('0x24'),_0x2987a1,_0x20959c[_0x7c15('0x25')]);switch(_0x20959c['moduleSearch']){case _0x7c15('0x26'):return _0x3a98f6[_0x7c15('0x14')](_0x7c15('0x27'))[_0x7c15('0x28')](_0x2385c7,_0x40401c)[_0x7c15('0x18')]()[_0x7c15('0x19')](function(_0x4dcb3d){if(_0x4dcb3d&&_0x4dcb3d['length']){return _0x4dcb3d;}else{return _0x3a98f6[_0x7c15('0x14')]('Lead')[_0x7c15('0x28')](_0x2385c7,_0x40401c);}});case _0x7c15('0x29'):return _0x3a98f6['sobject']('Contact')[_0x7c15('0x28')](_0x2385c7,_0x40401c)[_0x7c15('0x18')]();case _0x7c15('0x2a'):return _0x3a98f6['sobject'](_0x7c15('0x2b'))['find'](_0x2385c7,_0x40401c);default:return null;}})['then'](function(_0x1b4b20){if(_0x1b4b20&&_0x1b4b20[_0x7c15('0x1a')]){var _0x40f099=_['find'](_0x1b4b20,function(_0x18390d){return _0x18390d[_0x7c15('0x2c')]===_0x2987a1;});if(_0x40f099){return BPromise[_0x7c15('0x1e')]({'id':_0x40f099['Id'],'name':_0x40f099['Name'],'phone':_0x40f099[_0x7c15('0x2c')]});}}})['then'](function(_0x39ea19){if(_0x39ea19){logger[_0x7c15('0x1c')](_0x7c15('0x2d'),_0x2987a1);return BPromise[_0x7c15('0x1e')](_0x39ea19);}else{logger['info'](_0x7c15('0x2e'),_0x2987a1);var _0x26597d={'LastName':_0x32bd4b!==_0x7c15('0x2f')?_0x32bd4b:util[_0x7c15('0x30')](_0x7c15('0x31'),_0x2987a1),'Phone':_0x2987a1};if(_0x20959c[_0x7c15('0x32')]){switch(_0x20959c['moduleCreate']){case'contact':logger['info'](_0x7c15('0x33'),_0x2987a1,_0x20959c['moduleCreate']);break;case _0x7c15('0x2a'):logger[_0x7c15('0x1c')](_0x7c15('0x33'),_0x2987a1,_0x20959c[_0x7c15('0x32')]);_0x26597d[_0x7c15('0x34')]=_0x7c15('0x35');break;default:return null;}}return _0x3a98f6['sobject'](_[_0x7c15('0x36')](_0x20959c[_0x7c15('0x32')]))[_0x7c15('0x37')](_0x26597d);}});}function getCustomFields(_0x2c40d5,_0x3f3d61){var _0x5100cf={};if(_0x2c40d5[_0x7c15('0x1a')]>0x0){_[_0x7c15('0x38')](_0x2c40d5,function(_0x57caec){if(_0x57caec[_0x7c15('0x39')]===_0x7c15('0x3a')&&_0x57caec['idField']){_0x5100cf[_0x57caec[_0x7c15('0x3b')]]=_0x57caec[_0x7c15('0x3c')]['toString']();}else if(_0x57caec[_0x7c15('0x39')]==='variable'&&_0x57caec[_0x7c15('0x3d')]&&_0x57caec['idField']){_0x3f3d61[_0x57caec[_0x7c15('0x3d')]]&&(_0x5100cf[_0x57caec['idField']]=_0x3f3d61[_0x57caec[_0x7c15('0x3d')]]['toString']());}else if(_0x57caec[_0x7c15('0x39')]===_0x7c15('0x3e')&&_0x57caec['Variable']&&_0x57caec[_0x7c15('0x3f')][_0x7c15('0x40')]&&_0x57caec[_0x7c15('0x3b')]){_0x3f3d61[_0x57caec[_0x7c15('0x3f')]['name'][_0x7c15('0x41')]()]&&(_0x5100cf[_0x57caec[_0x7c15('0x3b')]]=_0x3f3d61[_0x57caec[_0x7c15('0x3f')][_0x7c15('0x40')][_0x7c15('0x41')]()]['toString']());}});}return _0x5100cf;}function getConnection(_0x8ddb2e){var _0x382131=_0x8ddb2e['password'][_0x7c15('0x42')](_0x8ddb2e['securityToken']);var _0x2bd731=new jsforce[(_0x7c15('0x43'))]({'oauth2':{'loginUrl':_0x8ddb2e[_0x7c15('0x44')]||'https://login.salesforce.com','clientId':_0x8ddb2e['clientId'],'clientSecret':_0x8ddb2e['clientSecret']}});return _0x2bd731['login'](_0x8ddb2e[_0x7c15('0x45')],_0x382131)[_0x7c15('0x19')](function(){logger[_0x7c15('0x1c')](_0x7c15('0x46'));return _0x2bd731;});}exports[_0x7c15('0x47')]=function(_0x13ba80,_0x8ae3b1,_0x5366d8,_0x3ad0b5,_0x4e8e45,_0x45feeb){var _0x24d9ee,_0x3f4d96,_0x438532,_0x1c1245;_0x45feeb[_0x7c15('0x48')]=intUtil[_0x7c15('0x49')](_0x45feeb[_0x7c15('0x48')]);if(_0x4e8e45&&_0x4e8e45[_0x7c15('0x4a')]){logger[_0x7c15('0x1c')]('[QUEUE]',_0x7c15('0x4b'));_0x8ae3b1[_0x7c15('0x4c')]=util['format'](_0x7c15('0x4d'),_0x45feeb['serverUrl'],_0x8ae3b1['uniqueid'],md5(_0x8ae3b1[_0x7c15('0x4e')]));}else{_0x8ae3b1[_0x7c15('0x4c')]='';}return getConnection(_0x45feeb)['then'](function(_0x21c680){_0x1c1245=_0x21c680;return getUser(_0x45feeb,_0x3ad0b5[_0x7c15('0x4f')],_0x1c1245);})['then'](function(_0x305ce8){_0x24d9ee=_0x305ce8;return getEndUser(_0x45feeb,_0x5366d8,_0x8ae3b1[_0x7c15('0x50')],_0x8ae3b1['calleridnum'],_0x1c1245);})[_0x7c15('0x19')](function(_0x5bb654){_0x3f4d96=_0x5bb654;return getTicket(_0x45feeb,_0x24d9ee,_0x3f4d96,_0x5366d8,_0x8ae3b1,_0x5366d8['Fields'],_0x1c1245);})['then'](function(_0x13764d){_0x438532=_0x13764d;logger[_0x7c15('0x1c')](_0x7c15('0x51'),_0x438532['id']);logger[_0x7c15('0x1c')](_0x7c15('0x52'),_0x438532['id'],_0x3ad0b5[_0x7c15('0x40')],_0x45feeb[_0x7c15('0x39')]);switch(_0x45feeb[_0x7c15('0x39')]){case'integrationTab':emit(util['format'](_0x7c15('0x53'),_0x3ad0b5['name']),_0x7c15('0x54'),{'recordId':_0x438532['id']});break;case _0x7c15('0x55'):emit(util[_0x7c15('0x30')](_0x7c15('0x53'),_0x3ad0b5[_0x7c15('0x40')]),'trigger:browser:url',{'uri':util['format']('%s/%s/e',_0x1c1245[_0x7c15('0x56')],_0x438532['id'])});break;default:logger[_0x7c15('0x57')](_0x7c15('0x58'));}})['catch'](function(_0x491528){logger[_0x7c15('0x57')](_0x7c15('0x59'),JSON[_0x7c15('0x5a')](_0x491528));});};exports[_0x7c15('0x5b')]=function(_0x3e725f,_0x38d287,_0x1dad03,_0x16e819,_0x4074c4,_0xbbd48c,_0x442f5b){var _0x4509f6,_0x94c180,_0x536547,_0x3c90d6;_0xbbd48c['serverUrl']=intUtil[_0x7c15('0x49')](_0xbbd48c[_0x7c15('0x48')]);if(_0x442f5b&&_0x442f5b[_0x7c15('0x5c')]&&_0x442f5b['recordingFormat']!=='none'){logger[_0x7c15('0x1c')](_0x7c15('0x5d'),_0x7c15('0x4b'));_0x38d287[_0x7c15('0x4c')]=util[_0x7c15('0x30')](_0x7c15('0x4d'),_0xbbd48c['serverUrl'],_0x38d287['uniqueid'],md5(_0x38d287[_0x7c15('0x4e')]));}return getConnection(_0xbbd48c)[_0x7c15('0x19')](function(_0x3b0712){_0x3c90d6=_0x3b0712;return getUser(_0xbbd48c,_0x16e819[_0x7c15('0x4f')],_0x3c90d6);})[_0x7c15('0x19')](function(_0x4121e6){_0x4509f6=_0x4121e6;return getEndUser(_0xbbd48c,_0x1dad03,_0x38d287['destcalleridname'],_0x38d287[_0x7c15('0x5e')],_0x3c90d6);})[_0x7c15('0x19')](function(_0x8f1a74){_0x94c180=_0x8f1a74;return getTicket(_0xbbd48c,_0x4509f6,_0x94c180,_0x1dad03,_0x38d287,_0x1dad03[_0x7c15('0x5f')],_0x3c90d6);})['then'](function(_0x41bccb){_0x536547=_0x41bccb;logger['info']('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x536547['id']);logger['info'](_0x7c15('0x60'),_0x536547['id'],_0x16e819[_0x7c15('0x40')],_0xbbd48c[_0x7c15('0x39')]);switch(_0xbbd48c['type']){case _0x7c15('0x61'):emit(util['format']('user:%s',_0x16e819['name']),_0x7c15('0x54'),{'recordId':_0x536547['id']});break;case _0x7c15('0x55'):emit(util[_0x7c15('0x30')]('user:%s',_0x16e819['name']),'trigger:browser:url',{'uri':util[_0x7c15('0x30')](_0x7c15('0x62'),_0x3c90d6[_0x7c15('0x56')],_0x536547['id'])});break;default:logger[_0x7c15('0x57')](_0x7c15('0x5d'),'Salesforce\x20account\x20type\x20not\x20recognized');}})[_0x7c15('0x63')](function(_0x2342b8){logger[_0x7c15('0x57')](_0x7c15('0x5d'),JSON[_0x7c15('0x5a')](_0x2342b8));});};exports[_0x7c15('0x64')]=function(_0x21509b,_0x1d131a,_0x447335,_0x42f314,_0x4de852,_0x447ec5){var _0x3c8f74,_0xe6bd22,_0x2d0afe,_0x3abd16;_0x447ec5['serverUrl']=intUtil[_0x7c15('0x49')](_0x447ec5[_0x7c15('0x48')]);if(_0x4de852&&_0x4de852[_0x7c15('0x4a')]){logger[_0x7c15('0x1c')]('[ABANDONED]','Recording\x20is\x20enabled!');_0x1d131a[_0x7c15('0x4c')]=util[_0x7c15('0x30')](_0x7c15('0x4d'),_0x447ec5[_0x7c15('0x48')],_0x1d131a['uniqueid'],md5(_0x1d131a['uniqueid']));}else{_0x1d131a[_0x7c15('0x4c')]='';}return getConnection(_0x447ec5)['then'](function(_0x1cc8f6){_0x3abd16=_0x1cc8f6;return getUser(_0x447ec5,_0x42f314[_0x7c15('0x4f')],_0x3abd16);})[_0x7c15('0x19')](function(_0x534b17){_0x3c8f74=_0x534b17;return getEndUser(_0x447ec5,_0x447335,_0x1d131a[_0x7c15('0x50')],_0x1d131a[_0x7c15('0x65')],_0x3abd16);})[_0x7c15('0x19')](function(_0x2ecb1f){_0xe6bd22=_0x2ecb1f;return getTicket(_0x447ec5,_0x3c8f74,_0xe6bd22,_0x447335,_0x1d131a,_0x447335[_0x7c15('0x5f')],_0x3abd16);})[_0x7c15('0x19')](function(_0x1e4829){_0x2d0afe=_0x1e4829;logger[_0x7c15('0x1c')](_0x7c15('0x66'),_0x2d0afe['id']);logger[_0x7c15('0x1c')](_0x7c15('0x67'),_0x447ec5['type']);})['catch'](function(_0x37ed32){logger[_0x7c15('0x57')]('[ABANDONED]',JSON[_0x7c15('0x5a')](_0x37ed32));});};