ab017f0e3bbcf54b5578b4800015529aca8ee92a
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xedf7=['ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','Task','assign','utc','getString','Subjects','Descriptions','ticketType','Case','ContactId','sobject','create','User','find','execute','then','length','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','resolve','user_id','display_name','info','identity','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','Lead','lead','contact','Phone','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','upperFirst','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','password','concat','securityToken','Connection','https://login.salesforce.com','clientId','clientSecret','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','calleridname','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','user:%s','trigger:salesforce:display','newTab','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','Salesforce\x20account\x20type\x20not\x20recognized','catch','stringify','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','moment','bluebird','md5','jsforce','util'];(function(_0x1eb3ea,_0xb9a59){var _0x1993db=function(_0x93bc2c){while(--_0x93bc2c){_0x1eb3ea['push'](_0x1eb3ea['shift']());}};_0x1993db(++_0xb9a59);}(_0xedf7,0x1b7));var _0x7edf=function(_0x242fad,_0x195335){_0x242fad=_0x242fad-0x0;var _0x25af22=_0xedf7[_0x242fad];return _0x25af22;};'use strict';var _=require('lodash');var rp=require('request-promise');var moment=require(_0x7edf('0x0'));var BPromise=require(_0x7edf('0x1'));var md5=require(_0x7edf('0x2'));var jsforce=require(_0x7edf('0x3'));var util=require(_0x7edf('0x4'));var Redis=require(_0x7edf('0x5'));var intUtil=require(_0x7edf('0x6'));var config=require(_0x7edf('0x7'));var logger=require(_0x7edf('0x8'))('salesforce');config[_0x7edf('0x9')]=_[_0x7edf('0xa')](config[_0x7edf('0x9')],{'host':_0x7edf('0xb'),'port':0x18eb});var io=require(_0x7edf('0xc'))(new Redis(config[_0x7edf('0x9')]));function emit(_0x3d0bd9,_0x485ffd,_0x508686){io['to'](_0x3d0bd9)['emit'](_0x485ffd,_0x508686);}function getTicket(_0x2d6494,_0x2d6645,_0x3f2ae9,_0x4424b4,_0x521bf6,_0x106fa2,_0x5cf73d,_0x2828ed){var _0x200728={};if(_0x4424b4['ticketType']===_0x7edf('0xd')){_0x200728=Object[_0x7edf('0xe')]({},{'OwnerId':_0x2d6645['id'],'ActivityDate':moment[_0x7edf('0xf')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x7edf('0x10')](_0x4424b4[_0x7edf('0x11')],_0x521bf6,'\x20'),'Description':intUtil['getString'](_0x4424b4[_0x7edf('0x12')],_0x521bf6,'\x0a')},getCustomFields(_0x106fa2,_0x521bf6));if(_0x3f2ae9){_0x200728['WhoId']=_0x3f2ae9['id'];}}else if(_0x4424b4[_0x7edf('0x13')]===_0x7edf('0x14')){_0x200728=Object[_0x7edf('0xe')]({},{'OwnerId':_0x2d6645['id'],'Subject':intUtil[_0x7edf('0x10')](_0x4424b4[_0x7edf('0x11')],_0x521bf6,'\x20'),'Description':intUtil['getString'](_0x4424b4[_0x7edf('0x12')],_0x521bf6,'\x0a')},getCustomFields(_0x106fa2,_0x521bf6));if(_0x3f2ae9){_0x200728[_0x7edf('0x15')]=_0x3f2ae9['id'];}}return _0x5cf73d[_0x7edf('0x16')](_0x4424b4[_0x7edf('0x13')])[_0x7edf('0x17')](_0x200728);}function getUser(_0x243ea2,_0x2bf282,_0x16ed08){if(!_['isNil'](_0x2bf282)&&intUtil['validateEmail'](_0x2bf282)){var _0x2fecb2={'Email':_0x2bf282};var _0x2a6e13={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x16ed08[_0x7edf('0x16')](_0x7edf('0x18'))[_0x7edf('0x19')](_0x2fecb2,_0x2a6e13)[_0x7edf('0x1a')]()[_0x7edf('0x1b')](function(_0x680aed){if(_0x680aed[_0x7edf('0x1c')]){var _0xa09ff8=_[_0x7edf('0x19')](_0x680aed,function(_0x2ab98b){return _0x2ab98b['Email']===_0x2bf282;});if(_0xa09ff8){logger['info']('Agent\x20%s\x20found.',_0x2bf282);return BPromise['resolve']({'id':_0xa09ff8['Id'],'name':_0xa09ff8[_0x7edf('0x1d')]});}}else{logger['info'](_0x7edf('0x1e'),_0x2bf282);return _0x16ed08['identity']()[_0x7edf('0x1b')](function(_0x2c7d2e){return BPromise[_0x7edf('0x1f')]({'id':_0x2c7d2e[_0x7edf('0x20')],'name':_0x2c7d2e[_0x7edf('0x21')]});});}});}else{logger[_0x7edf('0x22')](_0x7edf('0x1e'),_0x2bf282);return _0x16ed08[_0x7edf('0x23')]()[_0x7edf('0x1b')](function(_0x1e52f7){return BPromise[_0x7edf('0x1f')]({'id':_0x1e52f7[_0x7edf('0x20')],'name':_0x1e52f7[_0x7edf('0x21')]});});}}function getEndUser(_0x572957,_0x2fe794,_0x4f471d,_0x34874b,_0x2588ac){var _0x45f460={'Phone':_0x34874b};var _0x5b68cc={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x7edf('0x1f')]()['then'](function(){if(_0x2fe794[_0x7edf('0x13')]==='Task'){logger[_0x7edf('0x22')](_0x7edf('0x24'),_0x34874b,_0x2fe794[_0x7edf('0x25')]);switch(_0x2fe794[_0x7edf('0x25')]){case _0x7edf('0x26'):return _0x2588ac[_0x7edf('0x16')](_0x7edf('0x27'))[_0x7edf('0x19')](_0x45f460,_0x5b68cc)[_0x7edf('0x1a')]()['then'](function(_0xe68794){if(_0xe68794&&_0xe68794[_0x7edf('0x1c')]){return _0xe68794;}else{return _0x2588ac[_0x7edf('0x16')](_0x7edf('0x28'))['find'](_0x45f460,_0x5b68cc);}});case'contact':return _0x2588ac[_0x7edf('0x16')]('Contact')[_0x7edf('0x19')](_0x45f460,_0x5b68cc)[_0x7edf('0x1a')]();case _0x7edf('0x29'):return _0x2588ac['sobject'](_0x7edf('0x28'))[_0x7edf('0x19')](_0x45f460,_0x5b68cc);default:return null;}}else if(_0x2fe794[_0x7edf('0x13')]===_0x7edf('0x14')){logger['info'](_0x7edf('0x24'),_0x34874b,_0x7edf('0x2a'));return _0x2588ac[_0x7edf('0x16')](_0x7edf('0x27'))[_0x7edf('0x19')](_0x45f460,_0x5b68cc)[_0x7edf('0x1a')]();}})[_0x7edf('0x1b')](function(_0x4dfa05){if(_0x4dfa05&&_0x4dfa05[_0x7edf('0x1c')]){var _0xdf52b1=_[_0x7edf('0x19')](_0x4dfa05,function(_0x10abc8){return _0x10abc8[_0x7edf('0x2b')]===_0x34874b;});if(_0xdf52b1){return BPromise[_0x7edf('0x1f')]({'id':_0xdf52b1['Id'],'name':_0xdf52b1[_0x7edf('0x1d')],'phone':_0xdf52b1[_0x7edf('0x2b')]});}}})[_0x7edf('0x1b')](function(_0x3f6167){if(_0x3f6167){logger[_0x7edf('0x22')]('Enduser\x20with\x20phone\x20%s\x20found.',_0x34874b);return BPromise[_0x7edf('0x1f')](_0x3f6167);}else{logger['info'](_0x7edf('0x2c'),_0x34874b);var _0xb8a9c2={'LastName':_0x4f471d!==_0x7edf('0x2d')?_0x4f471d:util[_0x7edf('0x2e')](_0x7edf('0x2f'),_0x34874b),'Phone':_0x34874b};if(_0x2fe794[_0x7edf('0x30')]){if(_0x2fe794[_0x7edf('0x30')]==='contact'){logger['info'](_0x7edf('0x31'),_0x34874b,_0x2fe794['moduleCreate']);}else if(_0x2fe794[_0x7edf('0x30')]===_0x7edf('0x29')&&_0x2fe794['ticketType']==='Task'){logger[_0x7edf('0x22')](_0x7edf('0x31'),_0x34874b,_0x2fe794[_0x7edf('0x30')]);_0xb8a9c2[_0x7edf('0x32')]=_0x7edf('0x33');}else{return null;}}return _0x2588ac[_0x7edf('0x16')](_[_0x7edf('0x34')](_0x2fe794[_0x7edf('0x30')]))[_0x7edf('0x17')](_0xb8a9c2);}});}function getCustomFields(_0x1bc7af,_0x1abd2e){var _0x4741f5={};if(_0x1bc7af[_0x7edf('0x1c')]>0x0){_[_0x7edf('0x35')](_0x1bc7af,function(_0x1fec91){if(_0x1fec91[_0x7edf('0x36')]===_0x7edf('0x37')&&_0x1fec91[_0x7edf('0x38')]){_0x4741f5[_0x1fec91[_0x7edf('0x38')]]=_0x1fec91[_0x7edf('0x39')][_0x7edf('0x3a')]();}else if(_0x1fec91['type']===_0x7edf('0x3b')&&_0x1fec91[_0x7edf('0x3c')]&&_0x1fec91['idField']){_0x1abd2e[_0x1fec91[_0x7edf('0x3c')]]&&(_0x4741f5[_0x1fec91['idField']]=_0x1abd2e[_0x1fec91[_0x7edf('0x3c')]]['toString']());}else if(_0x1fec91[_0x7edf('0x36')]===_0x7edf('0x3d')&&_0x1fec91[_0x7edf('0x3e')]&&_0x1fec91['Variable'][_0x7edf('0x3f')]&&_0x1fec91[_0x7edf('0x38')]){_0x1abd2e[_0x1fec91[_0x7edf('0x3e')][_0x7edf('0x3f')][_0x7edf('0x40')]()]&&(_0x4741f5[_0x1fec91[_0x7edf('0x38')]]=_0x1abd2e[_0x1fec91[_0x7edf('0x3e')][_0x7edf('0x3f')][_0x7edf('0x40')]()][_0x7edf('0x3a')]());}});}return _0x4741f5;}function getConnection(_0x108b24){var _0x262347=_0x108b24[_0x7edf('0x41')][_0x7edf('0x42')](_0x108b24[_0x7edf('0x43')]);var _0x2f34cd=new jsforce[(_0x7edf('0x44'))]({'oauth2':{'loginUrl':_0x108b24['remoteUri']||_0x7edf('0x45'),'clientId':_0x108b24[_0x7edf('0x46')],'clientSecret':_0x108b24[_0x7edf('0x47')]}});return _0x2f34cd['login'](_0x108b24[_0x7edf('0x48')],_0x262347)['then'](function(){logger[_0x7edf('0x22')](_0x7edf('0x49'));return _0x2f34cd;});}exports[_0x7edf('0x4a')]=function(_0x34af73,_0x4116da,_0x43b0f1,_0x58d727,_0xf6f6e7,_0x2511b4){var _0x1dcbb1,_0x25b1a3,_0x15ac5b,_0xa8d8f2;_0x2511b4[_0x7edf('0x4b')]=intUtil[_0x7edf('0x4c')](_0x2511b4[_0x7edf('0x4b')]);_0x2511b4['remoteUri']=intUtil[_0x7edf('0x4c')](_0x2511b4[_0x7edf('0x4d')]);if(_0xf6f6e7&&_0xf6f6e7['monitor_format']){logger[_0x7edf('0x22')](_0x7edf('0x4e'),'Recording\x20is\x20enabled!');_0x4116da['recordingURL']=util[_0x7edf('0x2e')](_0x7edf('0x4f'),_0x2511b4[_0x7edf('0x4b')],_0x4116da[_0x7edf('0x50')],md5(_0x4116da['uniqueid']));}else{_0x4116da[_0x7edf('0x51')]='';}return getConnection(_0x2511b4)[_0x7edf('0x1b')](function(_0xe56711){_0xa8d8f2=_0xe56711;return getUser(_0x2511b4,_0x58d727['email'],_0xa8d8f2);})[_0x7edf('0x1b')](function(_0x57861b){_0x1dcbb1=_0x57861b;return getEndUser(_0x2511b4,_0x43b0f1,_0x4116da[_0x7edf('0x52')],_0x4116da['calleridnum'],_0xa8d8f2);})[_0x7edf('0x1b')](function(_0x5dde74){_0x25b1a3=_0x5dde74;return getTicket(_0x2511b4,_0x1dcbb1,_0x25b1a3,_0x43b0f1,_0x4116da,_0x43b0f1[_0x7edf('0x53')],_0xa8d8f2,_0x7edf('0x4a'));})[_0x7edf('0x1b')](function(_0x513dbc){_0x15ac5b=_0x513dbc;logger['info'](_0x7edf('0x54'),_0x15ac5b['id']);logger[_0x7edf('0x22')](_0x7edf('0x55'),_0x15ac5b['id'],_0x58d727[_0x7edf('0x3f')],_0x2511b4['type']);switch(_0x2511b4['type']){case'integrationTab':emit(util[_0x7edf('0x2e')](_0x7edf('0x56'),_0x58d727[_0x7edf('0x3f')]),_0x7edf('0x57'),{'recordId':_0x15ac5b['id']});break;case _0x7edf('0x58'):emit(util[_0x7edf('0x2e')](_0x7edf('0x56'),_0x58d727['name']),'trigger:browser:url',{'uri':util[_0x7edf('0x2e')](_0x7edf('0x59'),_0xa8d8f2[_0x7edf('0x5a')],_0x15ac5b['id'])});break;default:logger[_0x7edf('0x5b')](_0x7edf('0x5c'));}})['catch'](function(_0x33334f){logger[_0x7edf('0x5b')](_0x7edf('0x4e'),JSON['stringify'](_0x33334f));});};exports[_0x7edf('0x5d')]=function(_0x529cb1,_0x26e2c4,_0x42b915,_0x35f8b2,_0xaf690a,_0x5dfdc4,_0xee8c87){var _0x1b4a63,_0x299a92,_0x1704cc,_0x45874d;_0x5dfdc4[_0x7edf('0x4b')]=intUtil['stripTrailingSlash'](_0x5dfdc4['serverUrl']);_0x5dfdc4[_0x7edf('0x4d')]=intUtil[_0x7edf('0x4c')](_0x5dfdc4[_0x7edf('0x4d')]);if(_0xee8c87&&_0xee8c87[_0x7edf('0x5e')]&&_0xee8c87[_0x7edf('0x5e')]!==_0x7edf('0x5f')){logger[_0x7edf('0x22')](_0x7edf('0x60'),_0x7edf('0x61'));_0x26e2c4[_0x7edf('0x51')]=util[_0x7edf('0x2e')](_0x7edf('0x4f'),_0x5dfdc4['serverUrl'],_0x26e2c4['uniqueid'],md5(_0x26e2c4[_0x7edf('0x50')]));}return getConnection(_0x5dfdc4)[_0x7edf('0x1b')](function(_0x457eef){_0x45874d=_0x457eef;return getUser(_0x5dfdc4,_0x35f8b2[_0x7edf('0x62')],_0x45874d);})[_0x7edf('0x1b')](function(_0x7f82b3){_0x1b4a63=_0x7f82b3;return getEndUser(_0x5dfdc4,_0x42b915,_0x26e2c4[_0x7edf('0x63')],_0x26e2c4[_0x7edf('0x64')],_0x45874d);})[_0x7edf('0x1b')](function(_0x48bf7e){_0x299a92=_0x48bf7e;return getTicket(_0x5dfdc4,_0x1b4a63,_0x299a92,_0x42b915,_0x26e2c4,_0x42b915[_0x7edf('0x53')],_0x45874d,_0x7edf('0x5d'));})['then'](function(_0x270e81){_0x1704cc=_0x270e81;logger[_0x7edf('0x22')](_0x7edf('0x65'),_0x1704cc['id']);logger[_0x7edf('0x22')](_0x7edf('0x66'),_0x1704cc['id'],_0x35f8b2['name'],_0x5dfdc4[_0x7edf('0x36')]);switch(_0x5dfdc4['type']){case _0x7edf('0x67'):emit(util[_0x7edf('0x2e')](_0x7edf('0x56'),_0x35f8b2[_0x7edf('0x3f')]),_0x7edf('0x57'),{'recordId':_0x1704cc['id']});break;case _0x7edf('0x58'):emit(util[_0x7edf('0x2e')](_0x7edf('0x56'),_0x35f8b2[_0x7edf('0x3f')]),'trigger:browser:url',{'uri':util[_0x7edf('0x2e')](_0x7edf('0x59'),_0x45874d[_0x7edf('0x5a')],_0x1704cc['id'])});break;default:logger['error']('[OUTBOUND]',_0x7edf('0x68'));}})[_0x7edf('0x69')](function(_0xb45034){logger[_0x7edf('0x5b')](_0x7edf('0x60'),JSON[_0x7edf('0x6a')](_0xb45034));});};exports['unmanaged']=function(_0x21e498,_0x48e6ff,_0x3d3b0a,_0x510eb7,_0x4e1e37,_0x2cd3c4){var _0xa90ddf,_0x52226a,_0x5a9e38,_0x59cfd7;_0x2cd3c4['serverUrl']=intUtil[_0x7edf('0x4c')](_0x2cd3c4[_0x7edf('0x4b')]);_0x2cd3c4['remoteUri']=intUtil['stripTrailingSlash'](_0x2cd3c4[_0x7edf('0x4d')]);if(_0x4e1e37&&_0x4e1e37['monitor_format']){logger[_0x7edf('0x22')]('['+_0x48e6ff[_0x7edf('0x6b')][_0x7edf('0x6c')]()+']',_0x7edf('0x61'));_0x48e6ff[_0x7edf('0x51')]=util[_0x7edf('0x2e')](_0x7edf('0x4f'),_0x2cd3c4[_0x7edf('0x4b')],_0x48e6ff['uniqueid'],md5(_0x48e6ff[_0x7edf('0x50')]));}else{_0x48e6ff[_0x7edf('0x51')]='';}return getConnection(_0x2cd3c4)['then'](function(_0x5c4d4d){_0x59cfd7=_0x5c4d4d;if(!_['isNil'](_0x510eb7)){return getUser(_0x2cd3c4,_0x510eb7[_0x7edf('0x3f')],_0x59cfd7);}else{return getUser(_0x2cd3c4,null,_0x59cfd7);}})[_0x7edf('0x1b')](function(_0x38833a){_0xa90ddf=_0x38833a;return getEndUser(_0x2cd3c4,_0x3d3b0a,_0x48e6ff[_0x7edf('0x52')],_0x48e6ff['calleridnum'],_0x59cfd7);})['then'](function(_0x4de90f){_0x52226a=_0x4de90f;return getTicket(_0x2cd3c4,_0xa90ddf,_0x52226a,_0x3d3b0a,_0x48e6ff,_0x3d3b0a['Fields'],_0x59cfd7);})['then'](function(_0x4e1f29){_0x5a9e38=_0x4e1f29;logger['info']('['+_0x48e6ff[_0x7edf('0x6b')]['toUpperCase']()+_0x7edf('0x6d'),_0x5a9e38['id']);logger[_0x7edf('0x22')]('['+_0x48e6ff['lastevent'][_0x7edf('0x6c')]()+_0x7edf('0x6e'),_0x2cd3c4[_0x7edf('0x36')]);})[_0x7edf('0x69')](function(_0x305ca0){logger[_0x7edf('0x5b')]('['+_0x48e6ff[_0x7edf('0x6b')][_0x7edf('0x6c')]()+']',JSON[_0x7edf('0x6a')](_0x305ca0));});};