ae56658d8048b00b9e08bc06f88bee39ed22cefe
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x8e8a=['calleridnum','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','trigger:salesforce:display','newTab','user:%s','trigger:browser:url','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','stringify','outbound','recordingFormat','none','destcalleridname','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','jsforce','ioredis','./util','../../../../config/logger','salesforce','redis','defaults','Task','assign','utc','getString','ticketType','Case','Subjects','Descriptions','sobject','create','isNil','User','find','execute','then','Email','Agent\x20%s\x20found.','resolve','Name','info','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Lead','contact','Contact','lead','length','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','upperFirst','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','toLowerCase','name','password','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientSecret','login','username','Connection\x20established.','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname'];(function(_0xccf869,_0x2556a5){var _0x21a9db=function(_0xcc4835){while(--_0xcc4835){_0xccf869['push'](_0xccf869['shift']());}};_0x21a9db(++_0x2556a5);}(_0x8e8a,0x172));var _0xa8e8=function(_0x23d4b3,_0x501a78){_0x23d4b3=_0x23d4b3-0x0;var _0x9a5e04=_0x8e8a[_0x23d4b3];return _0x9a5e04;};'use strict';var _=require(_0xa8e8('0x0'));var rp=require(_0xa8e8('0x1'));var moment=require(_0xa8e8('0x2'));var BPromise=require(_0xa8e8('0x3'));var md5=require(_0xa8e8('0x4'));var jsforce=require(_0xa8e8('0x5'));var util=require('util');var Redis=require(_0xa8e8('0x6'));var intUtil=require(_0xa8e8('0x7'));var config=require('../../../../config/environment');var logger=require(_0xa8e8('0x8'))(_0xa8e8('0x9'));config[_0xa8e8('0xa')]=_[_0xa8e8('0xb')](config[_0xa8e8('0xa')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x5ccc6b,_0x927593,_0x2ab93f){io['to'](_0x5ccc6b)['emit'](_0x927593,_0x2ab93f);}function getTicket(_0x5d87b5,_0x1c9ef1,_0xc0b18d,_0x19d878,_0x23709d,_0x5c94eb,_0x20b508,_0x10620a){var _0x56973b={};if(_0x19d878['ticketType']===_0xa8e8('0xc')){_0x56973b=Object[_0xa8e8('0xd')]({},{'OwnerId':_0x1c9ef1['id'],'ActivityDate':moment[_0xa8e8('0xe')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0xa8e8('0xf')](_0x19d878['Subjects'],_0x23709d,'\x20'),'Description':intUtil[_0xa8e8('0xf')](_0x19d878['Descriptions'],_0x23709d,'\x0a')},getCustomFields(_0x5c94eb,_0x23709d));if(_0xc0b18d){_0x56973b['WhoId']=_0xc0b18d['id'];}}else if(_0x19d878[_0xa8e8('0x10')]===_0xa8e8('0x11')){_0x56973b=Object[_0xa8e8('0xd')]({},{'OwnerId':_0x1c9ef1['id'],'Subject':intUtil[_0xa8e8('0xf')](_0x19d878[_0xa8e8('0x12')],_0x23709d,'\x20'),'Description':intUtil[_0xa8e8('0xf')](_0x19d878[_0xa8e8('0x13')],_0x23709d,'\x0a')},getCustomFields(_0x5c94eb,_0x23709d));if(_0xc0b18d){_0x56973b['ContactId']=_0xc0b18d['id'];}}return _0x20b508[_0xa8e8('0x14')](_0x19d878['ticketType'])[_0xa8e8('0x15')](_0x56973b);}function getUser(_0x4c2670,_0x2f5a39,_0x31adb4){if(!_[_0xa8e8('0x16')](_0x2f5a39)&&intUtil['validateEmail'](_0x2f5a39)){var _0x19f3fe={'Email':_0x2f5a39};var _0x40f208={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x31adb4[_0xa8e8('0x14')](_0xa8e8('0x17'))[_0xa8e8('0x18')](_0x19f3fe,_0x40f208)[_0xa8e8('0x19')]()[_0xa8e8('0x1a')](function(_0x682a5b){if(_0x682a5b['length']){var _0x371a9f=_[_0xa8e8('0x18')](_0x682a5b,function(_0x355d86){return _0x355d86[_0xa8e8('0x1b')]===_0x2f5a39;});if(_0x371a9f){logger['info'](_0xa8e8('0x1c'),_0x2f5a39);return BPromise[_0xa8e8('0x1d')]({'id':_0x371a9f['Id'],'name':_0x371a9f[_0xa8e8('0x1e')]});}}else{logger[_0xa8e8('0x1f')](_0xa8e8('0x20'),_0x2f5a39);return _0x31adb4[_0xa8e8('0x21')]()['then'](function(_0x2e9660){return BPromise[_0xa8e8('0x1d')]({'id':_0x2e9660[_0xa8e8('0x22')],'name':_0x2e9660[_0xa8e8('0x23')]});});}});}else{logger['info'](_0xa8e8('0x20'),_0x2f5a39);return _0x31adb4['identity']()[_0xa8e8('0x1a')](function(_0x36065c){return BPromise[_0xa8e8('0x1d')]({'id':_0x36065c[_0xa8e8('0x22')],'name':_0x36065c[_0xa8e8('0x23')]});});}}function getEndUser(_0x26c7e4,_0x2b3a6a,_0x245a59,_0x4f3e5c,_0x5b6a72){var _0x543b26={'Phone':_0x4f3e5c};var _0x380ffb={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xa8e8('0x1d')]()[_0xa8e8('0x1a')](function(){if(_0x2b3a6a[_0xa8e8('0x10')]==='Task'){logger[_0xa8e8('0x1f')](_0xa8e8('0x24'),_0x4f3e5c,_0x2b3a6a[_0xa8e8('0x25')]);switch(_0x2b3a6a[_0xa8e8('0x25')]){case _0xa8e8('0x26'):return _0x5b6a72[_0xa8e8('0x14')]('Contact')[_0xa8e8('0x18')](_0x543b26,_0x380ffb)[_0xa8e8('0x19')]()[_0xa8e8('0x1a')](function(_0x157cd8){if(_0x157cd8&&_0x157cd8['length']){return _0x157cd8;}else{return _0x5b6a72[_0xa8e8('0x14')](_0xa8e8('0x27'))[_0xa8e8('0x18')](_0x543b26,_0x380ffb);}});case _0xa8e8('0x28'):return _0x5b6a72[_0xa8e8('0x14')](_0xa8e8('0x29'))[_0xa8e8('0x18')](_0x543b26,_0x380ffb)[_0xa8e8('0x19')]();case _0xa8e8('0x2a'):return _0x5b6a72[_0xa8e8('0x14')](_0xa8e8('0x27'))[_0xa8e8('0x18')](_0x543b26,_0x380ffb);default:return null;}}else if(_0x2b3a6a['ticketType']==='Case'){logger[_0xa8e8('0x1f')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x4f3e5c,_0xa8e8('0x28'));return _0x5b6a72[_0xa8e8('0x14')](_0xa8e8('0x29'))[_0xa8e8('0x18')](_0x543b26,_0x380ffb)[_0xa8e8('0x19')]();}})['then'](function(_0x10e055){if(_0x10e055&&_0x10e055[_0xa8e8('0x2b')]){var _0x261f53=_['find'](_0x10e055,function(_0xd3a872){return _0xd3a872[_0xa8e8('0x2c')]===_0x4f3e5c;});if(_0x261f53){return BPromise[_0xa8e8('0x1d')]({'id':_0x261f53['Id'],'name':_0x261f53['Name'],'phone':_0x261f53[_0xa8e8('0x2c')]});}}})[_0xa8e8('0x1a')](function(_0x4408a9){if(_0x4408a9){logger[_0xa8e8('0x1f')](_0xa8e8('0x2d'),_0x4f3e5c);return BPromise[_0xa8e8('0x1d')](_0x4408a9);}else{logger[_0xa8e8('0x1f')](_0xa8e8('0x2e'),_0x4f3e5c);var _0x3e2700={'LastName':_0x245a59!==_0xa8e8('0x2f')?_0x245a59:util[_0xa8e8('0x30')](_0xa8e8('0x31'),_0x4f3e5c),'Phone':_0x4f3e5c};if(_0x2b3a6a[_0xa8e8('0x32')]){if(_0x2b3a6a['moduleCreate']===_0xa8e8('0x28')){logger[_0xa8e8('0x1f')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x4f3e5c,_0x2b3a6a['moduleCreate']);}else if(_0x2b3a6a[_0xa8e8('0x32')]==='lead'&&_0x2b3a6a[_0xa8e8('0x10')]===_0xa8e8('0xc')){logger['info'](_0xa8e8('0x33'),_0x4f3e5c,_0x2b3a6a[_0xa8e8('0x32')]);_0x3e2700['Company']='No\x20Company';}else{return null;}}return _0x5b6a72['sobject'](_[_0xa8e8('0x34')](_0x2b3a6a[_0xa8e8('0x32')]))[_0xa8e8('0x15')](_0x3e2700);}});}function getCustomFields(_0x4b8c9a,_0x3cf6e4){var _0xb5f35c={};if(_0x4b8c9a[_0xa8e8('0x2b')]>0x0){_[_0xa8e8('0x35')](_0x4b8c9a,function(_0x2d6e88){if(_0x2d6e88[_0xa8e8('0x36')]===_0xa8e8('0x37')&&_0x2d6e88[_0xa8e8('0x38')]){_0xb5f35c[_0x2d6e88[_0xa8e8('0x38')]]=_0x2d6e88[_0xa8e8('0x39')][_0xa8e8('0x3a')]();}else if(_0x2d6e88['type']===_0xa8e8('0x3b')&&_0x2d6e88[_0xa8e8('0x3c')]&&_0x2d6e88[_0xa8e8('0x38')]){_0x3cf6e4[_0x2d6e88[_0xa8e8('0x3c')]]&&(_0xb5f35c[_0x2d6e88[_0xa8e8('0x38')]]=_0x3cf6e4[_0x2d6e88[_0xa8e8('0x3c')]][_0xa8e8('0x3a')]());}else if(_0x2d6e88[_0xa8e8('0x36')]===_0xa8e8('0x3d')&&_0x2d6e88[_0xa8e8('0x3e')]&&_0x2d6e88[_0xa8e8('0x3e')]['name']&&_0x2d6e88[_0xa8e8('0x38')]){_0x3cf6e4[_0x2d6e88['Variable']['name'][_0xa8e8('0x3f')]()]&&(_0xb5f35c[_0x2d6e88[_0xa8e8('0x38')]]=_0x3cf6e4[_0x2d6e88['Variable'][_0xa8e8('0x40')][_0xa8e8('0x3f')]()][_0xa8e8('0x3a')]());}});}return _0xb5f35c;}function getConnection(_0x3e5975){var _0x57698c=_0x3e5975[_0xa8e8('0x41')][_0xa8e8('0x42')](_0x3e5975[_0xa8e8('0x43')]);var _0x2dd0ee=new jsforce[(_0xa8e8('0x44'))]({'oauth2':{'loginUrl':_0x3e5975[_0xa8e8('0x45')]||_0xa8e8('0x46'),'clientId':_0x3e5975['clientId'],'clientSecret':_0x3e5975[_0xa8e8('0x47')]}});return _0x2dd0ee[_0xa8e8('0x48')](_0x3e5975[_0xa8e8('0x49')],_0x57698c)['then'](function(){logger[_0xa8e8('0x1f')](_0xa8e8('0x4a'));return _0x2dd0ee;});}exports[_0xa8e8('0x4b')]=function(_0x278813,_0x519bea,_0x2bc0f3,_0x36ee7b,_0x3bc0b3,_0x3ae928){var _0x5cca39,_0x4bb900,_0x2c0014,_0x3f8905;_0x3ae928['serverUrl']=intUtil[_0xa8e8('0x4c')](_0x3ae928[_0xa8e8('0x4d')]);_0x3ae928[_0xa8e8('0x45')]=intUtil[_0xa8e8('0x4c')](_0x3ae928[_0xa8e8('0x45')]);if(_0x3bc0b3&&_0x3bc0b3[_0xa8e8('0x4e')]){logger[_0xa8e8('0x1f')](_0xa8e8('0x4f'),_0xa8e8('0x50'));_0x519bea[_0xa8e8('0x51')]=util[_0xa8e8('0x30')](_0xa8e8('0x52'),_0x3ae928['serverUrl'],_0x519bea[_0xa8e8('0x53')],md5(_0x519bea['uniqueid']));}else{_0x519bea[_0xa8e8('0x51')]='';}return getConnection(_0x3ae928)['then'](function(_0x4b7177){_0x3f8905=_0x4b7177;return getUser(_0x3ae928,_0x36ee7b[_0xa8e8('0x54')],_0x3f8905);})[_0xa8e8('0x1a')](function(_0x4df6a9){_0x5cca39=_0x4df6a9;return getEndUser(_0x3ae928,_0x2bc0f3,_0x519bea[_0xa8e8('0x55')],_0x519bea[_0xa8e8('0x56')],_0x3f8905);})[_0xa8e8('0x1a')](function(_0x8d0336){_0x4bb900=_0x8d0336;return getTicket(_0x3ae928,_0x5cca39,_0x4bb900,_0x2bc0f3,_0x519bea,_0x2bc0f3[_0xa8e8('0x57')],_0x3f8905,_0xa8e8('0x4b'));})[_0xa8e8('0x1a')](function(_0x3fa40a){_0x2c0014=_0x3fa40a;logger[_0xa8e8('0x1f')](_0xa8e8('0x58'),_0x2c0014['id']);logger[_0xa8e8('0x1f')](_0xa8e8('0x59'),_0x2c0014['id'],_0x36ee7b[_0xa8e8('0x40')],_0x3ae928[_0xa8e8('0x36')]);switch(_0x3ae928[_0xa8e8('0x36')]){case'integrationTab':emit(util[_0xa8e8('0x30')]('user:%s',_0x36ee7b[_0xa8e8('0x40')]),_0xa8e8('0x5a'),{'recordId':_0x2c0014['id']});break;case _0xa8e8('0x5b'):emit(util[_0xa8e8('0x30')](_0xa8e8('0x5c'),_0x36ee7b['name']),_0xa8e8('0x5d'),{'uri':util[_0xa8e8('0x30')](_0xa8e8('0x5e'),_0x3f8905[_0xa8e8('0x5f')],_0x2c0014['id'])});break;default:logger[_0xa8e8('0x60')](_0xa8e8('0x61'));}})[_0xa8e8('0x62')](function(_0xe71fdb){logger[_0xa8e8('0x60')](_0xa8e8('0x4f'),JSON[_0xa8e8('0x63')](_0xe71fdb));});};exports[_0xa8e8('0x64')]=function(_0x4fb3f7,_0x51229b,_0x22060f,_0x473ced,_0x51dd09,_0x59a520,_0x4d896f){var _0x2baca2,_0x4adb3f,_0x40e942,_0x3af62b;_0x59a520[_0xa8e8('0x4d')]=intUtil[_0xa8e8('0x4c')](_0x59a520['serverUrl']);_0x59a520[_0xa8e8('0x45')]=intUtil['stripTrailingSlash'](_0x59a520[_0xa8e8('0x45')]);if(_0x4d896f&&_0x4d896f[_0xa8e8('0x65')]&&_0x4d896f[_0xa8e8('0x65')]!==_0xa8e8('0x66')){logger[_0xa8e8('0x1f')]('[OUTBOUND]',_0xa8e8('0x50'));_0x51229b[_0xa8e8('0x51')]=util[_0xa8e8('0x30')](_0xa8e8('0x52'),_0x59a520[_0xa8e8('0x4d')],_0x51229b[_0xa8e8('0x53')],md5(_0x51229b[_0xa8e8('0x53')]));}return getConnection(_0x59a520)[_0xa8e8('0x1a')](function(_0x457173){_0x3af62b=_0x457173;return getUser(_0x59a520,_0x473ced['email'],_0x3af62b);})[_0xa8e8('0x1a')](function(_0x18350e){_0x2baca2=_0x18350e;return getEndUser(_0x59a520,_0x22060f,_0x51229b[_0xa8e8('0x67')],_0x51229b['destcalleridnum'],_0x3af62b);})['then'](function(_0x2eba75){_0x4adb3f=_0x2eba75;return getTicket(_0x59a520,_0x2baca2,_0x4adb3f,_0x22060f,_0x51229b,_0x22060f['Fields'],_0x3af62b,_0xa8e8('0x64'));})[_0xa8e8('0x1a')](function(_0x351866){_0x40e942=_0x351866;logger['info'](_0xa8e8('0x68'),_0x40e942['id']);logger[_0xa8e8('0x1f')](_0xa8e8('0x69'),_0x40e942['id'],_0x473ced[_0xa8e8('0x40')],_0x59a520['type']);switch(_0x59a520[_0xa8e8('0x36')]){case _0xa8e8('0x6a'):emit(util[_0xa8e8('0x30')](_0xa8e8('0x5c'),_0x473ced[_0xa8e8('0x40')]),'trigger:salesforce:display',{'recordId':_0x40e942['id']});break;case'newTab':emit(util[_0xa8e8('0x30')]('user:%s',_0x473ced[_0xa8e8('0x40')]),_0xa8e8('0x5d'),{'uri':util[_0xa8e8('0x30')](_0xa8e8('0x5e'),_0x3af62b[_0xa8e8('0x5f')],_0x40e942['id'])});break;default:logger[_0xa8e8('0x60')](_0xa8e8('0x6b'),_0xa8e8('0x6c'));}})[_0xa8e8('0x62')](function(_0x40df49){logger['error']('[OUTBOUND]',JSON[_0xa8e8('0x63')](_0x40df49));});};exports[_0xa8e8('0x6d')]=function(_0x1e71e9,_0x417968,_0x17d19f,_0x4f4c8c,_0xd379f9,_0x31ee43){var _0xdcea04,_0x19b753,_0x3171d9,_0x397262;_0x31ee43[_0xa8e8('0x4d')]=intUtil[_0xa8e8('0x4c')](_0x31ee43[_0xa8e8('0x4d')]);_0x31ee43['remoteUri']=intUtil[_0xa8e8('0x4c')](_0x31ee43[_0xa8e8('0x45')]);if(_0xd379f9&&_0xd379f9[_0xa8e8('0x4e')]){logger['info']('['+_0x417968[_0xa8e8('0x6e')]['toUpperCase']()+']',_0xa8e8('0x50'));_0x417968[_0xa8e8('0x51')]=util[_0xa8e8('0x30')](_0xa8e8('0x52'),_0x31ee43[_0xa8e8('0x4d')],_0x417968[_0xa8e8('0x53')],md5(_0x417968[_0xa8e8('0x53')]));}else{_0x417968[_0xa8e8('0x51')]='';}return getConnection(_0x31ee43)[_0xa8e8('0x1a')](function(_0x35a2da){_0x397262=_0x35a2da;if(!_[_0xa8e8('0x16')](_0x4f4c8c)){return getUser(_0x31ee43,_0x4f4c8c[_0xa8e8('0x40')],_0x397262);}else{return getUser(_0x31ee43,null,_0x397262);}})[_0xa8e8('0x1a')](function(_0x1da42b){_0xdcea04=_0x1da42b;return getEndUser(_0x31ee43,_0x17d19f,_0x417968[_0xa8e8('0x55')],_0x417968[_0xa8e8('0x56')],_0x397262);})['then'](function(_0x3b565f){_0x19b753=_0x3b565f;return getTicket(_0x31ee43,_0xdcea04,_0x19b753,_0x17d19f,_0x417968,_0x17d19f['Fields'],_0x397262);})[_0xa8e8('0x1a')](function(_0x554350){_0x3171d9=_0x554350;logger[_0xa8e8('0x1f')]('['+_0x417968['lastevent'][_0xa8e8('0x6f')]()+_0xa8e8('0x70'),_0x3171d9['id']);logger['info']('['+_0x417968[_0xa8e8('0x6e')][_0xa8e8('0x6f')]()+_0xa8e8('0x71'),_0x31ee43['type']);})[_0xa8e8('0x62')](function(_0x4bfa0e){logger[_0xa8e8('0x60')]('['+_0x417968[_0xa8e8('0x6e')][_0xa8e8('0x6f')]()+']',JSON[_0xa8e8('0x63')](_0x4bfa0e));});};