server/services/ami/trigger/integration/salesforce.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xe60a=['cloneDeep','additionalSearchContact','merge','$or','Contact','length','additionalSearchLead','Lead','account_contact_lead','additionalSearchAccount','Account','contact','first','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','LastName','<unknown>','format','Caller\x20-\x20%s','No\x20Company','upperFirst','forEach','string','picklist','type','idField','toString','variable','variableName','customVariable','Variable','name','password','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','calleridnum','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','recordingFormat','none','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','%s/%s/e','instanceUrl','[OUTBOUND]','unmanaged','lastevent','toUpperCase','isNil','lodash','request-promise','moment','bluebird','md5','jsforce','util','ioredis','../../../../config/environment','../../../../config/logger','salesforce','redis','localhost','socket.io-emitter','emit','getString','Subjects','ticketType','Task','ActivityDate','endUserType','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','info','Association\x20between\x20Case\x20and\x20Lead\x20skipped','sobject','create','validateEmail','User','find','execute','then','Agent\x20%s\x20found.','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','resolve','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead'];(function(_0x55678c,_0x1308ad){var _0x243a22=function(_0x19dca8){while(--_0x19dca8){_0x55678c['push'](_0x55678c['shift']());}};_0x243a22(++_0x1308ad);}(_0xe60a,0x153));var _0xae60=function(_0x424f02,_0x29a752){_0x424f02=_0x424f02-0x0;var _0x3e0d56=_0xe60a[_0x424f02];return _0x3e0d56;};'use strict';var _=require(_0xae60('0x0'));var rp=require(_0xae60('0x1'));var moment=require(_0xae60('0x2'));var BPromise=require(_0xae60('0x3'));var md5=require(_0xae60('0x4'));var jsforce=require(_0xae60('0x5'));var util=require(_0xae60('0x6'));var Redis=require(_0xae60('0x7'));var intUtil=require('./util');var config=require(_0xae60('0x8'));var logger=require(_0xae60('0x9'))(_0xae60('0xa'));config[_0xae60('0xb')]=_['defaults'](config[_0xae60('0xb')],{'host':_0xae60('0xc'),'port':0x18eb});var io=require(_0xae60('0xd'))(new Redis(config[_0xae60('0xb')]));function emit(_0x5ebef5,_0x48a7ab,_0x40fff5){io['to'](_0x5ebef5)[_0xae60('0xe')](_0x48a7ab,_0x40fff5);}function getTicket(_0x14181c,_0x4f8e19,_0xf2649d,_0x52f0ee,_0x1e4800,_0x7777e8,_0x2425c3,_0x8448a5){var _0x26150=Object['assign']({},{'OwnerId':_0x4f8e19['id'],'Subject':intUtil[_0xae60('0xf')](_0x52f0ee[_0xae60('0x10')],_0x1e4800,'\x20'),'Description':intUtil[_0xae60('0xf')](_0x52f0ee['Descriptions'],_0x1e4800,'\x0a')},getCustomFields(_0x7777e8,_0x1e4800));if(_0xf2649d){if(_0x52f0ee[_0xae60('0x11')]===_0xae60('0x12')){_0x26150[_0xae60('0x13')]=moment['utc']();_0x26150['IsReminderSet']=![];_0x26150['IsRecurrence']=![];if(_0xf2649d[_0xae60('0x14')]==='contact'||_0xf2649d['endUserType']===_0xae60('0x15')){_0x26150[_0xae60('0x16')]=_0xf2649d['id'];}else if(_0xf2649d[_0xae60('0x14')]===_0xae60('0x17')){_0x26150[_0xae60('0x18')]=_0xf2649d['id'];}}else if(_0x52f0ee[_0xae60('0x11')]===_0xae60('0x19')){if(_0xf2649d[_0xae60('0x14')]==='contact'){_0x26150[_0xae60('0x1a')]=_0xf2649d['id'];}else if(_0xf2649d[_0xae60('0x14')]===_0xae60('0x17')){_0x26150[_0xae60('0x1b')]=_0xf2649d['id'];}else if(_0xf2649d[_0xae60('0x14')]===_0xae60('0x15')&&_0x52f0ee[_0xae60('0x1c')]){_0x26150[_0x52f0ee[_0xae60('0x1c')]]=_0xf2649d['id'];}else{logger[_0xae60('0x1d')](_0xae60('0x1e'));}}}return _0x2425c3[_0xae60('0x1f')](_0x52f0ee['ticketType'])[_0xae60('0x20')](_0x26150);}function getUser(_0x1dce4d,_0x5d8d2b,_0x370a13){if(!_['isNil'](_0x5d8d2b)&&intUtil[_0xae60('0x21')](_0x5d8d2b)){var _0x23e4d3={'Email':_0x5d8d2b};var _0xb9c08a={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x370a13[_0xae60('0x1f')](_0xae60('0x22'))[_0xae60('0x23')](_0x23e4d3,_0xb9c08a)[_0xae60('0x24')]()[_0xae60('0x25')](function(_0x25ff0f){if(_0x25ff0f['length']){var _0x45696d=_[_0xae60('0x23')](_0x25ff0f,function(_0x557f30){return _0x557f30['Email']===_0x5d8d2b;});if(_0x45696d){logger[_0xae60('0x1d')](_0xae60('0x26'),_0x5d8d2b);return BPromise['resolve']({'id':_0x45696d['Id'],'name':_0x45696d[_0xae60('0x27')]});}}else{logger[_0xae60('0x1d')](_0xae60('0x28'),_0x5d8d2b);return _0x370a13[_0xae60('0x29')]()[_0xae60('0x25')](function(_0x506a58){return BPromise[_0xae60('0x2a')]({'id':_0x506a58[_0xae60('0x2b')],'name':_0x506a58[_0xae60('0x2c')]});});}});}else{logger[_0xae60('0x1d')](_0xae60('0x28'),_0x5d8d2b);return _0x370a13[_0xae60('0x29')]()[_0xae60('0x25')](function(_0x6a365b){return BPromise['resolve']({'id':_0x6a365b['user_id'],'name':_0x6a365b[_0xae60('0x2c')]});});}}function getEndUser(_0x317001,_0x39b766,_0x1a8f79,_0x4eb3da,_0x56c152){var _0x329992={'$or':{'Phone':_0x4eb3da}};var _0x2fcae9={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xae60('0x2a')]()[_0xae60('0x25')](function(){logger[_0xae60('0x1d')](_0xae60('0x2d'),_0x4eb3da,_0x39b766[_0xae60('0x2e')]);switch(_0x39b766[_0xae60('0x2e')]){case _0xae60('0x2f'):var _0x1c2c2f=_[_0xae60('0x30')](_0x329992);if(_0x39b766[_0xae60('0x31')]){var _0x17d19f={};_0x17d19f[_0x39b766[_0xae60('0x31')]]=_0x4eb3da;_[_0xae60('0x32')](_0x1c2c2f[_0xae60('0x33')],_0x17d19f);}return _0x56c152[_0xae60('0x1f')](_0xae60('0x34'))[_0xae60('0x23')](_0x1c2c2f,_0x2fcae9)['execute']()[_0xae60('0x25')](function(_0x400cc8){if(_0x400cc8&&_0x400cc8[_0xae60('0x35')]){return _0x400cc8;}else{var _0xac241e=_[_0xae60('0x30')](_0x329992);if(_0x39b766[_0xae60('0x36')]){var _0x5ed805={};_0x5ed805[_0x39b766[_0xae60('0x36')]]=_0x4eb3da;_['merge'](_0xac241e[_0xae60('0x33')],_0x5ed805);}return _0x56c152[_0xae60('0x1f')](_0xae60('0x37'))[_0xae60('0x23')](_0xac241e,_0x2fcae9);}});case _0xae60('0x38'):var _0x4a306b=_['cloneDeep'](_0x329992);if(_0x39b766[_0xae60('0x39')]){var _0x17d19f={};_0x17d19f[_0x39b766[_0xae60('0x39')]]=_0x4eb3da;_[_0xae60('0x32')](_0x4a306b['$or'],_0x17d19f);}return _0x56c152['sobject'](_0xae60('0x3a'))['find'](_0x4a306b,_0x2fcae9)[_0xae60('0x24')]()[_0xae60('0x25')](function(_0x486487){if(_0x486487&&_0x486487[_0xae60('0x35')]){return _0x486487;}else{var _0x4b9613=_[_0xae60('0x30')](_0x329992);if(_0x39b766[_0xae60('0x31')]){var _0x3347b9={};_0x3347b9[_0x39b766[_0xae60('0x31')]]=_0x4eb3da;_[_0xae60('0x32')](_0x4b9613['$or'],_0x3347b9);}return _0x56c152[_0xae60('0x1f')]('Contact')[_0xae60('0x23')](_0x4b9613,_0x2fcae9)['then'](function(_0x3a3580){if(_0x3a3580&&_0x3a3580['length']){return _0x3a3580;}else{var _0x307ef0=_[_0xae60('0x30')](_0x329992);if(_0x39b766[_0xae60('0x36')]){var _0x53454d={};_0x53454d[_0x39b766[_0xae60('0x36')]]=_0x4eb3da;_[_0xae60('0x32')](_0x307ef0['$or'],_0x53454d);}return _0x56c152['sobject']('Lead')[_0xae60('0x23')](_0x307ef0,_0x2fcae9);}});}});case _0xae60('0x3b'):var _0x1c2c2f=_[_0xae60('0x30')](_0x329992);if(_0x39b766[_0xae60('0x31')]){var _0x17d19f={};_0x17d19f[_0x39b766['additionalSearchContact']]=_0x4eb3da;_[_0xae60('0x32')](_0x1c2c2f[_0xae60('0x33')],_0x17d19f);}return _0x56c152[_0xae60('0x1f')](_0xae60('0x34'))[_0xae60('0x23')](_0x1c2c2f,_0x2fcae9)[_0xae60('0x24')]();case'lead':var _0x333695=_[_0xae60('0x30')](_0x329992);if(_0x39b766[_0xae60('0x36')]){var _0x17d19f={};_0x17d19f[_0x39b766[_0xae60('0x36')]]=_0x4eb3da;_[_0xae60('0x32')](_0x333695[_0xae60('0x33')],_0x17d19f);}return _0x56c152[_0xae60('0x1f')](_0xae60('0x37'))[_0xae60('0x23')](_0x333695,_0x2fcae9);case _0xae60('0x17'):var _0x4a306b=_[_0xae60('0x30')](_0x329992);if(_0x39b766[_0xae60('0x39')]){var _0x17d19f={};_0x17d19f[_0x39b766[_0xae60('0x39')]]=_0x4eb3da;_[_0xae60('0x32')](_0x4a306b[_0xae60('0x33')],_0x17d19f);}return _0x56c152[_0xae60('0x1f')](_0xae60('0x3a'))['find'](_0x4a306b,_0x2fcae9);default:return null;}})[_0xae60('0x25')](function(_0x4c297c){if(_0x4c297c&&_0x4c297c[_0xae60('0x35')]){var _0x4fd108=_[_0xae60('0x3c')](_0x4c297c);if(_0x4fd108){return BPromise[_0xae60('0x2a')]({'id':_0x4fd108['Id'],'name':_0x4fd108['Name'],'phone':_0x4fd108[_0xae60('0x3d')],'endUserType':_0x4fd108[_0xae60('0x3e')]['type'][_0xae60('0x3f')]()});}}})[_0xae60('0x25')](function(_0x18cb4b){if(_0x18cb4b){logger['info'](_0xae60('0x40'),_0x18cb4b[_0xae60('0x14')],_0x4eb3da);return BPromise[_0xae60('0x2a')](_0x18cb4b);}else{logger[_0xae60('0x1d')]('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x4eb3da);var _0x5b469c={'Phone':_0x4eb3da};if(_0x39b766[_0xae60('0x41')]){if(_0x39b766[_0xae60('0x41')]===_0xae60('0x3b')){logger['info'](_0xae60('0x42'),_0x4eb3da,_0x39b766['moduleCreate']);_0x5b469c[_0xae60('0x43')]=_0x1a8f79!==_0xae60('0x44')?_0x1a8f79:util[_0xae60('0x45')](_0xae60('0x46'),_0x4eb3da);}else if(_0x39b766['moduleCreate']===_0xae60('0x15')){logger[_0xae60('0x1d')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x4eb3da,_0x39b766[_0xae60('0x41')]);_0x5b469c[_0xae60('0x43')]=_0x1a8f79!==_0xae60('0x44')?_0x1a8f79:util[_0xae60('0x45')](_0xae60('0x46'),_0x4eb3da);_0x5b469c['Company']=_0xae60('0x47');}else if(_0x39b766[_0xae60('0x41')]==='account'){logger[_0xae60('0x1d')](_0xae60('0x42'),_0x4eb3da,_0x39b766['moduleCreate']);_0x5b469c['Name']=_0x1a8f79!==_0xae60('0x44')?_0x1a8f79:util[_0xae60('0x45')](_0xae60('0x46'),_0x4eb3da);}else{return null;}}return _0x56c152[_0xae60('0x1f')](_[_0xae60('0x48')](_0x39b766[_0xae60('0x41')]))[_0xae60('0x20')](_0x5b469c)[_0xae60('0x25')](function(_0x69b4b1){return BPromise[_0xae60('0x2a')]({'id':_0x69b4b1['id'],'endUserType':_0x39b766[_0xae60('0x41')]});});}});}function getCustomFields(_0x4cedba,_0x3ef2a5){var _0xf18dae={};if(_0x4cedba[_0xae60('0x35')]>0x0){_[_0xae60('0x49')](_0x4cedba,function(_0x581588){if(_['includes']([_0xae60('0x4a'),_0xae60('0x4b')],_0x581588[_0xae60('0x4c')])&&_0x581588[_0xae60('0x4d')]){_0xf18dae[_0x581588['idField']]=_0x581588['content'][_0xae60('0x4e')]();}else if(_0x581588[_0xae60('0x4c')]===_0xae60('0x4f')&&_0x581588['variableName']&&_0x581588[_0xae60('0x4d')]){_0x3ef2a5[_0x581588[_0xae60('0x50')]]&&(_0xf18dae[_0x581588['idField']]=_0x3ef2a5[_0x581588[_0xae60('0x50')]]['toString']());}else if(_0x581588[_0xae60('0x4c')]===_0xae60('0x51')&&_0x581588[_0xae60('0x52')]&&_0x581588[_0xae60('0x52')][_0xae60('0x53')]&&_0x581588[_0xae60('0x4d')]){_0x3ef2a5[_0x581588[_0xae60('0x52')]['name'][_0xae60('0x3f')]()]&&(_0xf18dae[_0x581588[_0xae60('0x4d')]]=_0x3ef2a5[_0x581588[_0xae60('0x52')][_0xae60('0x53')][_0xae60('0x3f')]()][_0xae60('0x4e')]());}});}return _0xf18dae;}function getConnection(_0x48471a){var _0x2121ee=_0x48471a[_0xae60('0x54')][_0xae60('0x55')](_0x48471a[_0xae60('0x56')]);var _0x8e63ec=new jsforce[(_0xae60('0x57'))]({'oauth2':{'loginUrl':_0x48471a[_0xae60('0x58')]||_0xae60('0x59'),'clientId':_0x48471a[_0xae60('0x5a')],'clientSecret':_0x48471a[_0xae60('0x5b')]}});return _0x8e63ec[_0xae60('0x5c')](_0x48471a[_0xae60('0x5d')],_0x2121ee)[_0xae60('0x25')](function(){logger[_0xae60('0x1d')](_0xae60('0x5e'));return _0x8e63ec;});}exports[_0xae60('0x5f')]=function(_0x4f0a6e,_0x2f99cc,_0x2e2f4b,_0x145e06,_0x42fe6b,_0x1bc31c){var _0x16a73f,_0x3b8eb1,_0xa94d73,_0x2bd68e;_0x1bc31c[_0xae60('0x60')]=intUtil[_0xae60('0x61')](_0x1bc31c[_0xae60('0x60')]);_0x1bc31c[_0xae60('0x58')]=intUtil[_0xae60('0x61')](_0x1bc31c[_0xae60('0x58')]);if(_0x42fe6b&&_0x42fe6b[_0xae60('0x62')]){logger[_0xae60('0x1d')](_0xae60('0x63'),'Recording\x20is\x20enabled!');_0x2f99cc[_0xae60('0x64')]=util[_0xae60('0x45')](_0xae60('0x65'),_0x1bc31c[_0xae60('0x60')],_0x2f99cc[_0xae60('0x66')],md5(_0x2f99cc[_0xae60('0x66')]));}else{_0x2f99cc[_0xae60('0x64')]='';}return getConnection(_0x1bc31c)[_0xae60('0x25')](function(_0x1c44b9){_0x2bd68e=_0x1c44b9;return getUser(_0x1bc31c,_0x145e06['email'],_0x2bd68e);})['then'](function(_0x704472){_0x16a73f=_0x704472;return getEndUser(_0x1bc31c,_0x2e2f4b,_0x2f99cc[_0xae60('0x67')],_0x2f99cc[_0xae60('0x68')],_0x2bd68e);})[_0xae60('0x25')](function(_0x55f57e){_0x3b8eb1=_0x55f57e;return getTicket(_0x1bc31c,_0x16a73f,_0x3b8eb1,_0x2e2f4b,_0x2f99cc,_0x2e2f4b[_0xae60('0x69')],_0x2bd68e,_0xae60('0x5f'));})[_0xae60('0x25')](function(_0x5d8d37){_0xa94d73=_0x5d8d37;logger[_0xae60('0x1d')](_0xae60('0x6a'),_0xa94d73['id']);logger['info'](_0xae60('0x6b'),_0xa94d73['id'],_0x145e06['name'],_0x1bc31c['type']);switch(_0x1bc31c[_0xae60('0x4c')]){case'integrationTab':emit(util[_0xae60('0x45')](_0xae60('0x6c'),_0x145e06[_0xae60('0x53')]),_0xae60('0x6d'),{'recordId':_0xa94d73['id']});break;case _0xae60('0x6e'):emit(util['format'](_0xae60('0x6c'),_0x145e06['name']),_0xae60('0x6f'),{'uri':util[_0xae60('0x45')]('%s/%s/e',_0x2bd68e['instanceUrl'],_0xa94d73['id'])});break;default:logger[_0xae60('0x70')](_0xae60('0x71'));}})[_0xae60('0x72')](function(_0x395494){logger['error']('[QUEUE]',_0x395494);});};exports['outbound']=function(_0x17b7ab,_0x51fe93,_0x3a403a,_0x599488,_0x33bcac,_0x31a802,_0x38b0d6){var _0x571016,_0x4a80f1,_0xe038a9,_0x5ce06f;_0x31a802[_0xae60('0x60')]=intUtil[_0xae60('0x61')](_0x31a802['serverUrl']);_0x31a802['remoteUri']=intUtil['stripTrailingSlash'](_0x31a802[_0xae60('0x58')]);if(_0x38b0d6&&_0x38b0d6[_0xae60('0x73')]&&_0x38b0d6[_0xae60('0x73')]!==_0xae60('0x74')){logger[_0xae60('0x1d')]('[OUTBOUND]',_0xae60('0x75'));_0x51fe93[_0xae60('0x64')]=util[_0xae60('0x45')](_0xae60('0x65'),_0x31a802[_0xae60('0x60')],_0x51fe93[_0xae60('0x66')],md5(_0x51fe93[_0xae60('0x66')]));}return getConnection(_0x31a802)[_0xae60('0x25')](function(_0x13ef23){_0x5ce06f=_0x13ef23;return getUser(_0x31a802,_0x599488['email'],_0x5ce06f);})[_0xae60('0x25')](function(_0x499b2a){_0x571016=_0x499b2a;return getEndUser(_0x31a802,_0x3a403a,_0x51fe93[_0xae60('0x76')],_0x51fe93[_0xae60('0x77')],_0x5ce06f);})[_0xae60('0x25')](function(_0x14f7da){_0x4a80f1=_0x14f7da;return getTicket(_0x31a802,_0x571016,_0x4a80f1,_0x3a403a,_0x51fe93,_0x3a403a[_0xae60('0x69')],_0x5ce06f,'outbound');})[_0xae60('0x25')](function(_0x2f4bba){_0xe038a9=_0x2f4bba;logger[_0xae60('0x1d')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0xe038a9['id']);logger[_0xae60('0x1d')](_0xae60('0x78'),_0xe038a9['id'],_0x599488[_0xae60('0x53')],_0x31a802['type']);switch(_0x31a802[_0xae60('0x4c')]){case _0xae60('0x79'):emit(util[_0xae60('0x45')](_0xae60('0x6c'),_0x599488['name']),'trigger:salesforce:display',{'recordId':_0xe038a9['id']});break;case _0xae60('0x6e'):emit(util[_0xae60('0x45')](_0xae60('0x6c'),_0x599488[_0xae60('0x53')]),_0xae60('0x6f'),{'uri':util[_0xae60('0x45')](_0xae60('0x7a'),_0x5ce06f[_0xae60('0x7b')],_0xe038a9['id'])});break;default:logger[_0xae60('0x70')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})[_0xae60('0x72')](function(_0x2456e7){logger[_0xae60('0x70')](_0xae60('0x7c'),_0x2456e7);});};exports[_0xae60('0x7d')]=function(_0x581888,_0x210c9a,_0xecde66,_0x20c677,_0x55df9b,_0x2cb806){var _0x25c59b,_0x1dae13,_0x164b4c,_0x596d5d;_0x2cb806[_0xae60('0x60')]=intUtil[_0xae60('0x61')](_0x2cb806['serverUrl']);_0x2cb806[_0xae60('0x58')]=intUtil[_0xae60('0x61')](_0x2cb806[_0xae60('0x58')]);if(_0x55df9b&&_0x55df9b[_0xae60('0x62')]){logger['info']('['+_0x210c9a[_0xae60('0x7e')][_0xae60('0x7f')]()+']',_0xae60('0x75'));_0x210c9a[_0xae60('0x64')]=util[_0xae60('0x45')](_0xae60('0x65'),_0x2cb806[_0xae60('0x60')],_0x210c9a['uniqueid'],md5(_0x210c9a[_0xae60('0x66')]));}else{_0x210c9a['recordingURL']='';}return getConnection(_0x2cb806)[_0xae60('0x25')](function(_0x288a62){_0x596d5d=_0x288a62;if(!_[_0xae60('0x80')](_0x20c677)){return getUser(_0x2cb806,_0x20c677['name'],_0x596d5d);}else{return getUser(_0x2cb806,null,_0x596d5d);}})[_0xae60('0x25')](function(_0x30810c){_0x25c59b=_0x30810c;return getEndUser(_0x2cb806,_0xecde66,_0x210c9a[_0xae60('0x67')],_0x210c9a[_0xae60('0x68')],_0x596d5d);})['then'](function(_0x2c17a1){_0x1dae13=_0x2c17a1;return getTicket(_0x2cb806,_0x25c59b,_0x1dae13,_0xecde66,_0x210c9a,_0xecde66[_0xae60('0x69')],_0x596d5d);})[_0xae60('0x25')](function(_0x47a94d){_0x164b4c=_0x47a94d;logger[_0xae60('0x1d')]('['+_0x210c9a[_0xae60('0x7e')][_0xae60('0x7f')]()+']\x20Ticket\x20%s\x20created.',_0x164b4c['id']);logger[_0xae60('0x1d')]('['+_0x210c9a[_0xae60('0x7e')]['toUpperCase']()+']\x20Integration\x20account\x20type\x20%s.',_0x2cb806[_0xae60('0x4c')]);})[_0xae60('0x72')](function(_0x5d5df4){logger[_0xae60('0x70')]('['+_0x210c9a['lastevent'][_0xae60('0x7f')]()+']',_0x5d5df4);});};