Built motion from commit f7863d46.|2.5.41
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x36fe=['type','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','Enduser\x20with\x20phone\x20%s\x20not\x20found','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','LastName','<unknown>','format','Caller\x20-\x20%s','Company','create','forEach','includes','string','picklist','idField','variableName','toString','Variable','name','securityToken','https://login.salesforce.com','clientId','login','username','Connection\x20established.','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','calleridname','calleridnum','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','newTab','user:%s','trigger:browser:url','%s/%s/e','instanceUrl','error','catch','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','trigger:salesforce:display','unmanaged','lastevent','isNil','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','moment','util','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','localhost','emit','assign','getString','ticketType','Task','ActivityDate','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','info','Association\x20between\x20Case\x20and\x20Lead\x20skipped','sobject','validateEmail','User','find','execute','then','length','Email','Agent\x20%s\x20found.','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','cloneDeep','additionalSearchContact','$or','Contact','additionalSearchLead','Lead','account_contact_lead','additionalSearchAccount','merge','Account','first','Phone','attributes'];(function(_0x435044,_0x36ab8e){var _0x33d4c6=function(_0x15efa0){while(--_0x15efa0){_0x435044['push'](_0x435044['shift']());}};_0x33d4c6(++_0x36ab8e);}(_0x36fe,0x136));var _0xe36f=function(_0x3776b4,_0x19a1e3){_0x3776b4=_0x3776b4-0x0;var _0x1636d9=_0x36fe[_0x3776b4];return _0x1636d9;};'use strict';var _=require(_0xe36f('0x0'));var rp=require('request-promise');var moment=require(_0xe36f('0x1'));var BPromise=require('bluebird');var md5=require('md5');var jsforce=require('jsforce');var util=require(_0xe36f('0x2'));var Redis=require(_0xe36f('0x3'));var intUtil=require(_0xe36f('0x4'));var config=require(_0xe36f('0x5'));var logger=require(_0xe36f('0x6'))(_0xe36f('0x7'));config['redis']=_['defaults'](config[_0xe36f('0x8')],{'host':_0xe36f('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xe36f('0x8')]));function emit(_0x1e5e25,_0x5eac36,_0xd651c2){io['to'](_0x1e5e25)[_0xe36f('0xa')](_0x5eac36,_0xd651c2);}function getTicket(_0x1e60a6,_0x676cf2,_0x29508e,_0x1be8bc,_0x55f0f4,_0xf79ee9,_0x4fc56c,_0x4548dd){var _0x424b68=Object[_0xe36f('0xb')]({},{'OwnerId':_0x676cf2['id'],'Subject':intUtil['getString'](_0x1be8bc['Subjects'],_0x55f0f4,'\x20'),'Description':intUtil[_0xe36f('0xc')](_0x1be8bc['Descriptions'],_0x55f0f4,'\x0a')},getCustomFields(_0xf79ee9,_0x55f0f4));if(_0x29508e){if(_0x1be8bc[_0xe36f('0xd')]===_0xe36f('0xe')){_0x424b68[_0xe36f('0xf')]=moment['utc']();_0x424b68[_0xe36f('0x10')]=![];_0x424b68['IsRecurrence']=![];if(_0x29508e[_0xe36f('0x11')]===_0xe36f('0x12')||_0x29508e[_0xe36f('0x11')]===_0xe36f('0x13')){_0x424b68[_0xe36f('0x14')]=_0x29508e['id'];}else if(_0x29508e[_0xe36f('0x11')]===_0xe36f('0x15')){_0x424b68[_0xe36f('0x16')]=_0x29508e['id'];}}else if(_0x1be8bc['ticketType']===_0xe36f('0x17')){if(_0x29508e[_0xe36f('0x11')]==='contact'){_0x424b68[_0xe36f('0x18')]=_0x29508e['id'];}else if(_0x29508e[_0xe36f('0x11')]===_0xe36f('0x15')){_0x424b68[_0xe36f('0x19')]=_0x29508e['id'];}else if(_0x29508e['endUserType']==='lead'&&_0x1be8bc['leadId']){_0x424b68[_0x1be8bc['leadId']]=_0x29508e['id'];}else{logger[_0xe36f('0x1a')](_0xe36f('0x1b'));}}}return _0x4fc56c[_0xe36f('0x1c')](_0x1be8bc[_0xe36f('0xd')])['create'](_0x424b68);}function getUser(_0x4b2fb0,_0x22529f,_0x122d97){if(!_['isNil'](_0x22529f)&&intUtil[_0xe36f('0x1d')](_0x22529f)){var _0x2470f8={'Email':_0x22529f};var _0x3bcfbd={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x122d97[_0xe36f('0x1c')](_0xe36f('0x1e'))[_0xe36f('0x1f')](_0x2470f8,_0x3bcfbd)[_0xe36f('0x20')]()[_0xe36f('0x21')](function(_0x343c2c){if(_0x343c2c[_0xe36f('0x22')]){var _0x3f896b=_[_0xe36f('0x1f')](_0x343c2c,function(_0x243182){return _0x243182[_0xe36f('0x23')]===_0x22529f;});if(_0x3f896b){logger[_0xe36f('0x1a')](_0xe36f('0x24'),_0x22529f);return BPromise[_0xe36f('0x25')]({'id':_0x3f896b['Id'],'name':_0x3f896b[_0xe36f('0x26')]});}}else{logger[_0xe36f('0x1a')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x22529f);return _0x122d97[_0xe36f('0x27')]()['then'](function(_0x3618e4){return BPromise[_0xe36f('0x25')]({'id':_0x3618e4[_0xe36f('0x28')],'name':_0x3618e4[_0xe36f('0x29')]});});}});}else{logger[_0xe36f('0x1a')](_0xe36f('0x2a'),_0x22529f);return _0x122d97['identity']()['then'](function(_0x44b93f){return BPromise[_0xe36f('0x25')]({'id':_0x44b93f[_0xe36f('0x28')],'name':_0x44b93f['display_name']});});}}function getEndUser(_0x2cef30,_0x42dc2f,_0x14815a,_0x44668b,_0x2b9433){var _0x19111d={'$or':{'Phone':_0x44668b}};var _0x3c9666={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xe36f('0x25')]()['then'](function(){logger[_0xe36f('0x1a')](_0xe36f('0x2b'),_0x44668b,_0x42dc2f['moduleSearch']);switch(_0x42dc2f[_0xe36f('0x2c')]){case _0xe36f('0x2d'):var _0x1bfdce=_[_0xe36f('0x2e')](_0x19111d);if(_0x42dc2f[_0xe36f('0x2f')]){var _0x16eab3={};_0x16eab3[_0x42dc2f[_0xe36f('0x2f')]]=_0x44668b;_['merge'](_0x1bfdce[_0xe36f('0x30')],_0x16eab3);}return _0x2b9433[_0xe36f('0x1c')](_0xe36f('0x31'))[_0xe36f('0x1f')](_0x1bfdce,_0x3c9666)['execute']()['then'](function(_0x33757f){if(_0x33757f&&_0x33757f[_0xe36f('0x22')]){return _0x33757f;}else{var _0x5f30d6=_[_0xe36f('0x2e')](_0x19111d);if(_0x42dc2f[_0xe36f('0x32')]){var _0x59d38c={};_0x59d38c[_0x42dc2f[_0xe36f('0x32')]]=_0x44668b;_['merge'](_0x5f30d6[_0xe36f('0x30')],_0x59d38c);}return _0x2b9433[_0xe36f('0x1c')](_0xe36f('0x33'))[_0xe36f('0x1f')](_0x5f30d6,_0x3c9666);}});case _0xe36f('0x34'):var _0x96e6ba=_['cloneDeep'](_0x19111d);if(_0x42dc2f[_0xe36f('0x35')]){var _0x16eab3={};_0x16eab3[_0x42dc2f['additionalSearchAccount']]=_0x44668b;_[_0xe36f('0x36')](_0x96e6ba[_0xe36f('0x30')],_0x16eab3);}return _0x2b9433[_0xe36f('0x1c')](_0xe36f('0x37'))[_0xe36f('0x1f')](_0x96e6ba,_0x3c9666)['execute']()[_0xe36f('0x21')](function(_0x53c5b3){if(_0x53c5b3&&_0x53c5b3['length']){return _0x53c5b3;}else{var _0x157390=_[_0xe36f('0x2e')](_0x19111d);if(_0x42dc2f['additionalSearchContact']){var _0x3860f7={};_0x3860f7[_0x42dc2f[_0xe36f('0x2f')]]=_0x44668b;_[_0xe36f('0x36')](_0x157390['$or'],_0x3860f7);}return _0x2b9433['sobject'](_0xe36f('0x31'))['find'](_0x157390,_0x3c9666)[_0xe36f('0x21')](function(_0x255c8a){if(_0x255c8a&&_0x255c8a['length']){return _0x255c8a;}else{var _0x10e10c=_[_0xe36f('0x2e')](_0x19111d);if(_0x42dc2f['additionalSearchLead']){var _0x5ab86c={};_0x5ab86c[_0x42dc2f[_0xe36f('0x32')]]=_0x44668b;_['merge'](_0x10e10c[_0xe36f('0x30')],_0x5ab86c);}return _0x2b9433[_0xe36f('0x1c')]('Lead')[_0xe36f('0x1f')](_0x10e10c,_0x3c9666);}});}});case'contact':var _0x1bfdce=_[_0xe36f('0x2e')](_0x19111d);if(_0x42dc2f[_0xe36f('0x2f')]){var _0x16eab3={};_0x16eab3[_0x42dc2f[_0xe36f('0x2f')]]=_0x44668b;_[_0xe36f('0x36')](_0x1bfdce['$or'],_0x16eab3);}return _0x2b9433[_0xe36f('0x1c')](_0xe36f('0x31'))[_0xe36f('0x1f')](_0x1bfdce,_0x3c9666)[_0xe36f('0x20')]();case'lead':var _0x18959a=_[_0xe36f('0x2e')](_0x19111d);if(_0x42dc2f[_0xe36f('0x32')]){var _0x16eab3={};_0x16eab3[_0x42dc2f[_0xe36f('0x32')]]=_0x44668b;_[_0xe36f('0x36')](_0x18959a['$or'],_0x16eab3);}return _0x2b9433[_0xe36f('0x1c')](_0xe36f('0x33'))[_0xe36f('0x1f')](_0x18959a,_0x3c9666);case'account':var _0x96e6ba=_[_0xe36f('0x2e')](_0x19111d);if(_0x42dc2f[_0xe36f('0x35')]){var _0x16eab3={};_0x16eab3[_0x42dc2f[_0xe36f('0x35')]]=_0x44668b;_[_0xe36f('0x36')](_0x96e6ba[_0xe36f('0x30')],_0x16eab3);}return _0x2b9433[_0xe36f('0x1c')](_0xe36f('0x37'))[_0xe36f('0x1f')](_0x96e6ba,_0x3c9666);default:return null;}})['then'](function(_0x3a0796){if(_0x3a0796&&_0x3a0796[_0xe36f('0x22')]){var _0x2a651d=_[_0xe36f('0x38')](_0x3a0796);if(_0x2a651d){return BPromise['resolve']({'id':_0x2a651d['Id'],'name':_0x2a651d[_0xe36f('0x26')],'phone':_0x2a651d[_0xe36f('0x39')],'endUserType':_0x2a651d[_0xe36f('0x3a')][_0xe36f('0x3b')][_0xe36f('0x3c')]()});}}})[_0xe36f('0x21')](function(_0x8fb70a){if(_0x8fb70a){logger[_0xe36f('0x1a')](_0xe36f('0x3d'),_0x8fb70a['endUserType'],_0x44668b);return BPromise[_0xe36f('0x25')](_0x8fb70a);}else{logger['info'](_0xe36f('0x3e'),_0x44668b);var _0x3c3a7d={'Phone':_0x44668b};if(_0x42dc2f[_0xe36f('0x3f')]){if(_0x42dc2f['moduleCreate']===_0xe36f('0x12')){logger[_0xe36f('0x1a')](_0xe36f('0x40'),_0x44668b,_0x42dc2f[_0xe36f('0x3f')]);_0x3c3a7d[_0xe36f('0x41')]=_0x14815a!==_0xe36f('0x42')?_0x14815a:util[_0xe36f('0x43')](_0xe36f('0x44'),_0x44668b);}else if(_0x42dc2f[_0xe36f('0x3f')]===_0xe36f('0x13')){logger[_0xe36f('0x1a')](_0xe36f('0x40'),_0x44668b,_0x42dc2f[_0xe36f('0x3f')]);_0x3c3a7d[_0xe36f('0x41')]=_0x14815a!==_0xe36f('0x42')?_0x14815a:util[_0xe36f('0x43')](_0xe36f('0x44'),_0x44668b);_0x3c3a7d[_0xe36f('0x45')]='No\x20Company';}else if(_0x42dc2f[_0xe36f('0x3f')]===_0xe36f('0x15')){logger['info'](_0xe36f('0x40'),_0x44668b,_0x42dc2f[_0xe36f('0x3f')]);_0x3c3a7d['Name']=_0x14815a!==_0xe36f('0x42')?_0x14815a:util['format'](_0xe36f('0x44'),_0x44668b);}else{return null;}}return _0x2b9433[_0xe36f('0x1c')](_['upperFirst'](_0x42dc2f[_0xe36f('0x3f')]))[_0xe36f('0x46')](_0x3c3a7d)['then'](function(_0x5ecbe2){return BPromise[_0xe36f('0x25')]({'id':_0x5ecbe2['id'],'endUserType':_0x42dc2f[_0xe36f('0x3f')]});});}});}function getCustomFields(_0x5626db,_0x1a14f6){var _0x380d48={};if(_0x5626db[_0xe36f('0x22')]>0x0){_[_0xe36f('0x47')](_0x5626db,function(_0x102907){if(_[_0xe36f('0x48')]([_0xe36f('0x49'),_0xe36f('0x4a')],_0x102907['type'])&&_0x102907[_0xe36f('0x4b')]){_0x380d48[_0x102907[_0xe36f('0x4b')]]=_0x102907['content']['toString']();}else if(_0x102907[_0xe36f('0x3b')]==='variable'&&_0x102907['variableName']&&_0x102907[_0xe36f('0x4b')]){_0x1a14f6[_0x102907[_0xe36f('0x4c')]]&&(_0x380d48[_0x102907[_0xe36f('0x4b')]]=_0x1a14f6[_0x102907[_0xe36f('0x4c')]][_0xe36f('0x4d')]());}else if(_0x102907[_0xe36f('0x3b')]==='customVariable'&&_0x102907[_0xe36f('0x4e')]&&_0x102907[_0xe36f('0x4e')][_0xe36f('0x4f')]&&_0x102907[_0xe36f('0x4b')]){_0x1a14f6[_0x102907['Variable'][_0xe36f('0x4f')][_0xe36f('0x3c')]()]&&(_0x380d48[_0x102907[_0xe36f('0x4b')]]=_0x1a14f6[_0x102907[_0xe36f('0x4e')]['name']['toLowerCase']()][_0xe36f('0x4d')]());}});}return _0x380d48;}function getConnection(_0x445030){var _0x2f2696=_0x445030['password']['concat'](_0x445030[_0xe36f('0x50')]);var _0x402671=new jsforce['Connection']({'oauth2':{'loginUrl':_0x445030['remoteUri']||_0xe36f('0x51'),'clientId':_0x445030[_0xe36f('0x52')],'clientSecret':_0x445030['clientSecret']}});return _0x402671[_0xe36f('0x53')](_0x445030[_0xe36f('0x54')],_0x2f2696)['then'](function(){logger[_0xe36f('0x1a')](_0xe36f('0x55'));return _0x402671;});}exports['queue']=function(_0x559963,_0x52f949,_0xdc896e,_0x5955e2,_0x58ba9f,_0x1d2798){var _0x48fc81,_0x2d2195,_0x1bd069,_0x56139e;_0x1d2798[_0xe36f('0x56')]=intUtil[_0xe36f('0x57')](_0x1d2798[_0xe36f('0x56')]);_0x1d2798[_0xe36f('0x58')]=intUtil[_0xe36f('0x57')](_0x1d2798[_0xe36f('0x58')]);if(_0x58ba9f&&_0x58ba9f[_0xe36f('0x59')]){logger[_0xe36f('0x1a')](_0xe36f('0x5a'),_0xe36f('0x5b'));_0x52f949['recordingURL']=util[_0xe36f('0x43')](_0xe36f('0x5c'),_0x1d2798[_0xe36f('0x56')],_0x52f949[_0xe36f('0x5d')],md5(_0x52f949['uniqueid']));}else{_0x52f949[_0xe36f('0x5e')]='';}return getConnection(_0x1d2798)[_0xe36f('0x21')](function(_0x2dc657){_0x56139e=_0x2dc657;return getUser(_0x1d2798,_0x5955e2['email'],_0x56139e);})[_0xe36f('0x21')](function(_0x15f44d){_0x48fc81=_0x15f44d;return getEndUser(_0x1d2798,_0xdc896e,_0x52f949[_0xe36f('0x5f')],_0x52f949[_0xe36f('0x60')],_0x56139e);})['then'](function(_0x3ce495){_0x2d2195=_0x3ce495;return getTicket(_0x1d2798,_0x48fc81,_0x2d2195,_0xdc896e,_0x52f949,_0xdc896e['Fields'],_0x56139e,'queue');})[_0xe36f('0x21')](function(_0x170a58){_0x1bd069=_0x170a58;logger['info'](_0xe36f('0x61'),_0x1bd069['id']);logger[_0xe36f('0x1a')](_0xe36f('0x62'),_0x1bd069['id'],_0x5955e2['name'],_0x1d2798[_0xe36f('0x3b')]);switch(_0x1d2798[_0xe36f('0x3b')]){case _0xe36f('0x63'):emit(util['format']('user:%s',_0x5955e2[_0xe36f('0x4f')]),'trigger:salesforce:display',{'recordId':_0x1bd069['id']});break;case _0xe36f('0x64'):emit(util['format'](_0xe36f('0x65'),_0x5955e2[_0xe36f('0x4f')]),_0xe36f('0x66'),{'uri':util[_0xe36f('0x43')](_0xe36f('0x67'),_0x56139e[_0xe36f('0x68')],_0x1bd069['id'])});break;default:logger[_0xe36f('0x69')]('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0xe36f('0x6a')](function(_0x529de2){logger['error'](_0xe36f('0x5a'),_0x529de2);});};exports[_0xe36f('0x6b')]=function(_0x29e91b,_0x213238,_0x250195,_0x751792,_0x2f67fe,_0x5d0c99,_0x2207f2){var _0x13c6c2,_0x188245,_0x4931a0,_0x3615f9;_0x5d0c99[_0xe36f('0x56')]=intUtil[_0xe36f('0x57')](_0x5d0c99[_0xe36f('0x56')]);_0x5d0c99['remoteUri']=intUtil[_0xe36f('0x57')](_0x5d0c99[_0xe36f('0x58')]);if(_0x2207f2&&_0x2207f2[_0xe36f('0x6c')]&&_0x2207f2[_0xe36f('0x6c')]!==_0xe36f('0x6d')){logger[_0xe36f('0x1a')](_0xe36f('0x6e'),'Recording\x20is\x20enabled!');_0x213238[_0xe36f('0x5e')]=util[_0xe36f('0x43')](_0xe36f('0x5c'),_0x5d0c99[_0xe36f('0x56')],_0x213238['uniqueid'],md5(_0x213238[_0xe36f('0x5d')]));}return getConnection(_0x5d0c99)[_0xe36f('0x21')](function(_0x5e279e){_0x3615f9=_0x5e279e;return getUser(_0x5d0c99,_0x751792[_0xe36f('0x6f')],_0x3615f9);})[_0xe36f('0x21')](function(_0x4b13c8){_0x13c6c2=_0x4b13c8;return getEndUser(_0x5d0c99,_0x250195,_0x213238[_0xe36f('0x70')],_0x213238[_0xe36f('0x71')],_0x3615f9);})[_0xe36f('0x21')](function(_0x5323de){_0x188245=_0x5323de;return getTicket(_0x5d0c99,_0x13c6c2,_0x188245,_0x250195,_0x213238,_0x250195[_0xe36f('0x72')],_0x3615f9,_0xe36f('0x6b'));})[_0xe36f('0x21')](function(_0x28acaa){_0x4931a0=_0x28acaa;logger[_0xe36f('0x1a')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x4931a0['id']);logger[_0xe36f('0x1a')](_0xe36f('0x73'),_0x4931a0['id'],_0x751792['name'],_0x5d0c99['type']);switch(_0x5d0c99[_0xe36f('0x3b')]){case _0xe36f('0x63'):emit(util[_0xe36f('0x43')](_0xe36f('0x65'),_0x751792['name']),_0xe36f('0x74'),{'recordId':_0x4931a0['id']});break;case _0xe36f('0x64'):emit(util[_0xe36f('0x43')](_0xe36f('0x65'),_0x751792[_0xe36f('0x4f')]),'trigger:browser:url',{'uri':util[_0xe36f('0x43')](_0xe36f('0x67'),_0x3615f9[_0xe36f('0x68')],_0x4931a0['id'])});break;default:logger[_0xe36f('0x69')](_0xe36f('0x6e'),'Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x4091b8){logger[_0xe36f('0x69')](_0xe36f('0x6e'),_0x4091b8);});};exports[_0xe36f('0x75')]=function(_0x57054d,_0x16c043,_0x591e3c,_0x4de411,_0x4751ae,_0x3b2465){var _0x4262eb,_0x4c0a6d,_0x1a0239,_0xed149a;_0x3b2465[_0xe36f('0x56')]=intUtil[_0xe36f('0x57')](_0x3b2465[_0xe36f('0x56')]);_0x3b2465['remoteUri']=intUtil[_0xe36f('0x57')](_0x3b2465['remoteUri']);if(_0x4751ae&&_0x4751ae[_0xe36f('0x59')]){logger[_0xe36f('0x1a')]('['+_0x16c043[_0xe36f('0x76')]['toUpperCase']()+']',_0xe36f('0x5b'));_0x16c043[_0xe36f('0x5e')]=util[_0xe36f('0x43')](_0xe36f('0x5c'),_0x3b2465[_0xe36f('0x56')],_0x16c043[_0xe36f('0x5d')],md5(_0x16c043[_0xe36f('0x5d')]));}else{_0x16c043[_0xe36f('0x5e')]='';}return getConnection(_0x3b2465)[_0xe36f('0x21')](function(_0xd2b4a5){_0xed149a=_0xd2b4a5;if(!_[_0xe36f('0x77')](_0x4de411)){return getUser(_0x3b2465,_0x4de411[_0xe36f('0x4f')],_0xed149a);}else{return getUser(_0x3b2465,null,_0xed149a);}})[_0xe36f('0x21')](function(_0x24c824){_0x4262eb=_0x24c824;return getEndUser(_0x3b2465,_0x591e3c,_0x16c043['calleridname'],_0x16c043['calleridnum'],_0xed149a);})[_0xe36f('0x21')](function(_0x3e326a){_0x4c0a6d=_0x3e326a;return getTicket(_0x3b2465,_0x4262eb,_0x4c0a6d,_0x591e3c,_0x16c043,_0x591e3c['Fields'],_0xed149a);})['then'](function(_0x1a395a){_0x1a0239=_0x1a395a;logger[_0xe36f('0x1a')]('['+_0x16c043['lastevent'][_0xe36f('0x78')]()+_0xe36f('0x79'),_0x1a0239['id']);logger[_0xe36f('0x1a')]('['+_0x16c043[_0xe36f('0x76')][_0xe36f('0x78')]()+_0xe36f('0x7a'),_0x3b2465['type']);})[_0xe36f('0x6a')](function(_0x4bb0f5){logger[_0xe36f('0x69')]('['+_0x16c043['lastevent'][_0xe36f('0x78')]()+']',_0x4bb0f5);});};